Based on 616 opinions finded in 1 websites
Based on 616 opinions finded in 1 websites
Nº 144 in 300 in Dartford
Nº 27 of 49 Other cuisines in Dartford
Opinions
One of the most friendliest restaurants which I regularly attend with family and friends. Really kind and polite staff who are very helpful. Definitely recommend for a roast dinner as well! I regularly take clients with disabilities for meals here and wheelchair access is brilliant and super easy!
Kyle B . 2024-08-29
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Came here for some food after visiting the shopping centre. We had a lovely meal and a nice calm atmosphere. Everyone of the staff were so friendly and so helpful with my needs. Thank you so much for a great visit. We will be back with some friends.
Jenny b . 2024-08-20
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Lovely carvery , fresh and hot , meat very tender , attentive and informative staff in a clean environment, highly recommend the carvery and delicious apple crumble, the outside area is very good too and nice easy parking Toilets were spotless and we also enjoyed a good pint of pedigree
paul . 2024-08-18
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Good meal had at spring head ,the food was hot and fresh also the server named Debs went over and beyond her duties to make us feel welcome, she was a happy and competent server so that gave us a happy experience too, well done Debs and Marston's.
Paul B . 2024-08-15
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Walked in , no one was there to meet us. Myself and my 2 year old son sat ourself down. No one bothered to come to us either. We was the only people in there with plenty of staff around but once again no one bothered. Decided to leave and go somewhere with some kind of customer service.
DT1 . 2024-08-15
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Great food and FAB waitress. Debs is amazing - we are at the Spring Ricer and it’s always nice to see Debs as you know you’re gonna be looked after. Great service, friendly, always willing to chat and as how ya doing - never in a rush - Fantastic and a great credit to the Spring River
nbc928 . 2024-02-22
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Lovely food, fabulous staff, big shout out to Debs! Reasonably priced. Menu changes a bit disappointing, the banoffee pudding didn’t taste of bananas!
Joanne G . 2024-02-21
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Came with family for lunch, My buttermilk chicken strips and popcorn chicken was ok, nice lemonade, my gammon was nice but a tiny bit gristly, nice eggs and chips, i asked for no peas but they gave me them anyway, lush chocolate fudge cake with vegan ice cream, took 10 mins for drinks to arrive, took ages for puds to arrive but we still had a nice time and as long as the food and service remains good i will continue to return
Liam S . 2024-02-18
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After flying in from a week's skiing, we were able to secure a table at Spring River for dinner. We were pleasantly greeted by the manager, who took us to our table. Ethan was our waiter for the duration of our stay. This young man Ethan was polite, attentive, professional and very engaged in his job. He is an absolute asset to Spring River and deserves a big pat on the back!!
Mandy W . 2024-02-12
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We recently had a family dinner at Spring River on a Friday evening. The restaurant was very busy but tables were quickly cleared and turned around and the service was excellent. 2 of our group of 8 had the carvery and the rest chose meals from the main menu. The wait for our food was not too long and everyone enjoyed their meals. Our server Debs was fantastic, despite the fact she was busy running around after a number of tables she checked in with us several times to make sure we had everything we needed and nothing was too much trouble for her. We would not hesitate to return
Sarah E . 2024-01-17
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My son is gluten free and I had heard how good the gluten free menu was. So for my birthday me and my 2 children (10 & 13) drove the 15 miles to the restaurant for a birthday meal. It was absolutely amazing for my son to be given a menu that he could choose anything from, and the choices were great. If it was for this alone then I would give 10 out of 10 - the food was also very good. However ..... I booked the table on line last night, confirmation email recieved nice and quickly stating that I had a booking for 3 people on the 17th Jan 5.15pm to 7.15pm. My complete mistake, I read that we could arrive between those times - not that it was a seating time slot. So arrived approx 5.45, to be met be a server who told me that my time was at 5.15 and this was a slot session and not arrival time. I felt a little embarrassed by my mistake, apologised and we got taken to our table. I sorted us at the table, then took my daughter straight to the bathroom to come across our server mocking, bad mouthing, ridiculing me to his collegue near the bar and in front of other customers re the slot misundertanding. I was so embarrased and humilated. Safe to say that I ordered a main meal for the 3 of us, paid and left - and we were out the restaurant by 6.45 (well before our slot time finished). I am so angry that a nice birthday meal out, was ruined by an employee bad mouthing a customer. Please remind staff that if they need to complain, ridicule, tease, insult a paying customer that maybe do it in the staff room and not in a full restaurant where all other customers can hear.
512unknown . 2024-01-17
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Amazing food, love going there it’s dog friendly that makes it lovely to visit!! The service was great thank you Jamie it was the best service!!!!
Coby C . 2024-01-06
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The restaurant was very busy but the service was excellent. The choice of food was very varied and was superb. Prices were very reasonable and the whole experience was very good and we had a very leisurely lunch, thank you Debs who was our great server and very pleasant, friendly and helpful
Pauline M . 2023-12-13
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Friendly staff. Very fast service (food woven in about 15 minutes!). Both I and my husband had steak which was very nice and cooked perfectly to our request (medium and medium rare). My son had the carvery with very generous serving of meat. Another son had a burger that he loved. We will definitely come back!
cn4 . 2023-11-19
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The Carvery used to be the envy of Kent, but they've massively dropped the ball these days. The waiting staff are helpful, friendly, but you need to chase them to know when to go to the hot plate. Its now table service and you will get a ticket and told to wait for your turn to go up. They then get over run with people and you are sat waiting and waiting.. So for people that like a decent bit of meat with the carvery, you are about to be incredibly disappointed. You get 100g of meat, yes 100g. I never knew how much that looked like until yesterday. When asked, 'IS THAT IT'.. two grizzly, totally rude ladies serving scowled.. 'YES, 100g is your lot'!! The clue is in the title, 'ROAST DINNER' .. the Roast part is usually aimed at the meat part of the dish.. so people going for a ROAST, might be paying close attention to this.. The old Spring River used to have small, medium and large plates, these days have truly long gone. For anyone in the area, basically have this as a last chance option if you cant get in anywhere else
Richard D . 2023-11-19
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First time of visiting this restaurant and found it to be clean and tidy with pleasant helpful staff. I had leek and potato soup for a starter wasn't the hottest but nice and tasty, for the main course I had the carvery which was nice although I wouldn't have the brussels again because they were overcooked and spoilt, I love brussels normally. One thing I noticed was the gravy station was to me in a strange place, it was away from the carvery so depending on which area you were seated you wouldn't automatically see it once you had your plateful of food, this said though I would recommend The Spring River because it was reasonably priced and within pleasant surroundings.
Venture822356 . 2023-11-19
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Bar man was miserable, looked like he didnt want to be there. Poor service for drinks that are so over priced. Pigs in blankets looked like they were boiled.
Ben M . 2023-11-10
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Food was cooked to perfection. Staff were friendly. Selection on menus were great. My mother in law ate hers without a moan which is a miracle as she complains about everything. Loved everything about spring river and will now become our choice of eating out venue
wendymcc72 . 2023-11-01
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Our 2nd visit eating my favourite prawn salad which is delicious and packed full of flavour. Our waitress Deb was cheerful, very accommodating and helpful. Thank you for looking after us!
thelmae2013 . 2023-10-26
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A dump. Surly staff without an ounce of manners. Apparently a new pub is due to open on Ebbsfleet, hopefully it will nor be the same crowd. Service skills zero.
Matt D . 2023-10-14
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Great pub restaurant Family friendly Friendly knowledgable waitress Good food, clean dining room and rest rooms. The carvery was great value for money. I also noticed that dogs are welcomed which is a plus
607vickyh . 2023-10-10
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Lovely carvery and service from our server Cerys. The dog menu and friendly welcome was very much appreciated. The pup loved her food! Thank you
Adrienne T . 2023-10-10
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The staff were very nice but the food was so bland and meh! I had the regular carvery and the only difference from girls friend's small plate was half an extra bit of the driest flavourless boiled beef. Horseradish was sickly. I have to say this is the worse carvery I've ever had .. and I've eaten at tobys
OnAir37949504664 . 2023-10-07
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Visited recently and had a lovely experience. Food was tasty and excellent value for money. Service provided was outstanding, especially by our server, Ellie, who not only went out of her way to give us the best experience possible but had us laughing in our seats the entire time. Would highly recommend and planning to return as soon as possible.
Becca07050102 . 2023-10-04
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I've been here many times before with family and friends and love it. The choices on the menu suits us and is in our budget. The staff are very attentive but this time Ellie really looked after us. It's a shame we are now coming...
paulal263 . 2023-10-03
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Was passing through Ebbsfleet and popped in on the off chance just for a light bite. We ended up being served by a Lady called Ellie who was really friendly and helpful, making menu recommendations for us (which tasted great), we’ll be back.
George N . 2023-10-03
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Thank you to Chantel who looked after us this evening on the 3rd October. we were a family of 10 who came out to celebrate an 80th birthday. Chantel was lovely and polite and always checked that our food was okay and if we needed anymore drinks. She was so patient and helpful when it came to catering for a vegetarian who wanted to change a lot of things within a dish. We had a lovely evening 🙂 Only thing I would say, is that when the 4 of us went up to get the carvery at around 8:15pm there was nothing left. Carrots had gone, stuffing was very hard and dry on the outside as well as there being no meat left which is the whole point in a carvery, pretty much just the scraps was left. The counter was that empty that as soon as we walked away, they turned off all the lights at the carvery section before we had gone back to the table. The restaurant doesn't close until 11pm, and we were getting the scraps of it 3 hours before that. If it shuts that early, then surely there should be a sign up on entry on the closing times because if we knew how little was left, we wouldn't of ordered it but this isn't our servers fault at all, its purely down to the kitchen and management - so just have a look at what's left before ordering and maybe go earlier in the day when its nice and fresh, not when its been sat around for a while like how we experienced it. Thank you again Chantel ! Hope you win the competition as well ☺️🤞🏼
Alex c . 2023-10-03
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My experience at Spring River was nothing short of spectacular! From the moment I engaged with their service, I was met with prompt, professional, and personalised attention. The drinks are of superior quality. Will be back again.
darrenF529 . 2023-10-03
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Lovely choice of breakfast, good quality and good value for money, friendly staff especially Ellie the manager who is so fun and welcoming. She seems to know all of the customers, great customer service.
Natalie J . 2023-10-03
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Visited today for dinner with my partner and children, was greeted by a lovely young lady called Chantel who ended up being our server. She couldn’t have been more helpful with our questions, and spoke directly to my children which I thought was lovely. Food was great and served very quickly along with the drinks. Will definitely be returning again.
MissJB1987_ . 2023-10-03
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Wasn’t a good experience. We went for my birthday as a family of 10. Was seated and ordered, 8 meals came out and 2 meals were forgotten. 10 minutes later we asked the waitress where are the other 2 meals and she went to look....
Sarah021095 . 2023-09-30
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Amazing customer service very nice waitress called shantel. very nice lunch with family. Didn’t wait for lunch for long. Very friendly staff. Roast dinner was lovely and tasty so was puddings. Thanks for a good time
rebecca a . 2023-09-06
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Very good service from Debs who was working extremely hard! Great colleague and represented the company very well. Food was fine. Got it relatively quickly bearing in mind there was just her! The place was quite busy for a Monday but we didn’t have to...
Julia H . 2023-09-04
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Shocking service. Waiters was half asleep standing around talking the whole time while there was no bacon and no eggs. Took 30 minutes for eggs come out then when they finally arrived they had no bacon what took a further 30 minutes
Louis M . 2023-09-03
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Terrible experience. Ordered a sharing nachos for starter but was only served an individual one. Then when the mains arrived, the steak was barely cooked despite asking for medium. Upon speaking to a member of the bar staff, we waited an additional 15 minutes (having...
Harry W . 2023-09-01
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The food was amazing and great value for money. They offer a wide variety of things on their menu including some amazing desserts. The atmosphere was brilliant and the service was on point. Debbie our waitress was very attentive and helpful. Will definitely be returning.
TINA G . 2023-08-13
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I recently went to spring river with my family of five women and five children. We were seated and ordered drinks and food; our son was screeching and shouting (Like any excited normal child would do). After some time, Management came over and asked us...
mattmE5760PC . 2023-08-06
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Staying at the Marston which is straight across from the spring river carvery, we popped in for a late evening meal today, our server Natalia was lovely and attentive, meals were very good, large portions and cooked to order. I had the sirloin steak and...
tmacdOrkney . 2023-07-31
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We visited today at lunchtime. First time. Good value and low prices. Delicious food. Our waitress Shaz went out of her way to help us choose. We chose carvery and it was superb. Gammon was particularly tender. Staff couldn’t be more helpful. We will definitely...
ruthhX1636TO . 2023-07-25
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Great service and lovely food . I had the carvery , meat was cooked to perfection melted in your mouth . Great value for money . Location is ideal and easy to find . Definitely recommend to friends and family .Lovely warm welcome from Craig...
flowerpowergirl . 2023-07-23
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booked for 1815 ,got there at 1800 taken to table ordered a pint of amstel and slimline tonic ,got the tonic was told they had to change barrel for the beer ,20mins later after repeated request, got my beer,i had fish and chips which was...
dukeboy2 . 2023-07-15
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So disappointing, Booked a stay at the hotel attached to the restaurant, We forgot to give our discount voucher when ordering and tried to redeem as soon as we remembered once we started having our meal. We explained to one of the girls and she...
Fortuneguardian . 2023-07-13
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I write this review before we even ordered anything, The hostess with the mostess was so rude and when I sat at table she demanded I sat at it was filthy and had request it was cleaned. So drinks order taken 10 minutes ago and...
Paul R . 2023-07-09
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Food was okay and prices are good. Great service from staff, our server Sammy Winder was really helpful. We were a group of 10.
Voyager56685765856 . 2023-06-22
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Lovely food - Shaz was our waitress. So lovely and attentive. Made our experience a lovely one. Thankyou
chelsealibertyo . 2023-06-21
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Father day failure! Was very average the only desserts were great. We have paid £25 deposit for the table booking which we've been told it's gonna be deducted of our bill so when we paid the bill we've been told that we cannot have the...
tomekt1981 . 2023-06-18
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We went for Father’s Day and it was busy and lively. Debs was our server and she was brilliant as always. Caring, polite and professional. Thank you
julieU6803FC . 2023-06-18
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Brilliant food, but what made the visit was Charlie’s thoughtful, very attentive service. Highly recommend the Spring Rivet
The_Inspector580415 . 2023-06-04
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If you have a well behaved hound, they will be welcomed and the staff are lovely and very understanding of people with additional needs.
Kitchenhowards . 2023-05-30
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Went with family for a birthday. Great night, great food, quick service. Have to say our waitress Debs was spot on. So friendly, helpful, always checking on us that all was ok. Best waitress service we have had in a long time!!! So Thankyou Debs...
Lisa P . 2023-05-19
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We were greeted by Amanda with a smile as always and shown to our table. Debs was looking after us very well. Let us settle in before she came back and asked for our drinks order and food order. My wife and our friend had...
mikemason23 . 2023-05-15
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Arrived for lunch and was greeted by a friendly member of staff. Served very quickly for drinks and ordered our meal which came quickly too and was lovely. We were served by Debs who was lovely, polite and great at her job.
Nicola K . 2023-05-12
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Group of 10 including 2 children and one gluten free diner, all easily accommodated. Would like to see some lighter desserts on the menu. Good outdoor play area . 😀
deborahweaver . 2023-05-10
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The food was great, very delicious and the service was excellent. Thank you Debs. I will definitely be going back 😁
Amy H . 2023-05-08
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A very good carvery and the service by Debs was excellent. Wide range of food options and bar drinks.
Joanna S . 2023-05-08
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Great hotel for businesses stops the pub next door provides great food and drink at reasonable prices excellent service both hotel and pub
tonybopsimsthy . 2023-04-12
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A waitress with a terrible attitude problem ruined our visit. We were staying at the hotel (which is fabulous) visiting family & visited the restaurant with our 20% off voucher. We had the voucher visible on the table the whole time but when we came...
JK7380 . 2023-04-09
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We got seated 45 minutes late we placed our order only to be told they never had it this happened 3 times one meal had to go back the service was terrible it took 21 minutes for them to fetch a coke and the next...
Kay11tim . 2023-04-05
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Sort of good for the money, but I’d rather pay more.. So the carvery food was barely hot enough, my burger was incinerated (and the lettuce missing), the veggie curry was OK though. Deserts wise they were nothing special (but mostly perfectly fine). Service was...
Mark_Elliott . 2023-04-02
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I enjoyed the Survice, food was great. Got food within the first 7 minutes. It was delicious didn’t have one problem
Frankie T . 2023-04-02
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Food was mostly cold, service wasnt great, booked a table for 4:30 and got seated at 5:30 to which we then was told we would have to wait for the carvery as some stuff wasnt ready which took another 25 minutes. When we eventually got...
jakefU4398NW . 2023-03-26
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A few nice new options on the menu, prices seem a little bit extortionate but the food was lovely. Our server Ben was very good.
MissJB1987_ . 2023-03-14
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Service was great, not very busy food lovely except beef from the carvery that was tough. About £50 for 2 with starters mains and drinks
bentY6764LK . 2023-03-07
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We have been here a few times now ,the service and the friendless is second to none. The couple times we have been we have been served by Debs . She has been polite,friendly and always a smile on her face. The food is always...
harding50 . 2023-03-01
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Had a smashing lunch served by debs will definitely be back and wish we had found this restaurant sooner
S3025ULkarent . 2023-02-23
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Had a really lovely time. Food was delicious, especially the lemon meringue cake, yum. Debs was our waitress and she was excellent. She was very attentive and friendly. We wasn’t rushed. We could take our time and enjoy ourselves. We definitely recommend. Great service. Thank...
Sightseer60948164463 . 2023-02-08
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Service was brilliant, Craig was attentive and looked after our needs very well The food was good, came quickly and was tasty Nice friendly place
883nickv . 2023-02-04
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Very good meals and excellent helpful waitress Debs. Will definitely be visiting again. Such good value.
Hilary W . 2023-02-03
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Good service and the staff always seem happy, food always good but avoid going after 6 on a sunday as the carvery seems to be very low on meat
Donzerella . 2023-01-31
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Was served by Debs she was excellent couldn't be more helpful the food was good and reasonably priced
anitaingram64 . 2023-01-22
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Just came on here to rate my waitress this evening - Debs is awesome and makes up for the fact that the food is ok, but nothing special
N7720FAmichaelw . 2023-01-18
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Second time staying at Marstons inns and eating in their pub across from it. Already mentioned their Pedigree being unavailable - let alone being served cloudy in the first place, John Marston would be turning in his grave with 1550 pubs he’d be livid! Have...
VivendaLuiza . 2023-01-17
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Great service, very prompt from Morgen. Food came out in good time. Generous portions, with lots of optional extras on the burgers
CJOliver . 2023-01-06
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We were 5 for Christmas Day lunch, 3 adults and 2 adult children. We had pre orders our starters and deserts and had the carvery for mains. I’d ordered the seafood medley for starters and have to say it was disappointing. The prawns on the...
SalimKent . 2022-12-31
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Eight of us went here without a reservation during a weekday evening and we got a table straight away. Make sure you put your car registration into the machine at the entrance. It was reasonably busy and seemed quite popular. We sat the near the...
sw1sec . 2022-12-28
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We treated our friends and family to Xmas dinner and we were not disappointed , the staff were friendly and helpful, there was enough staff working so you didn’t have to wait for drinks etc, food was lovely, table set up nice, couldn’t have asked...
Shopperholic_12 . 2022-12-28
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Boxing Day lunch was a disaster thanks. Lamb was ice cold almost frozen in the middle. One person on the bar. We received a refund for my meal, but that doesn’t take into account the stress it put on my family and friends.
Vsmith1972 . 2022-12-26
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We can highly recommend the Christmas menu , especially the vegetarian wellington. Excellent service by Debs and the chef was very friendly too. Happy Christmas Spring River
gilliek2022 . 2022-11-30
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Visited for the first time since the great Covid shutdown. Went for the carvery lunch and enjoyed a selection of quality meat and vegetables. All served with a smile and a friendly chat. Cassie, our waitress, was charming and attentive. Highly recommend Springhead on the...
Rdees1979 . 2022-11-25
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Lovely airy large windows and dog friendly We would like to book in for Xmas dinner and pooch can also enjoy
Woolahula . 2022-11-25
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Food was lovely. I have to admit I don't do reviews as much as I should but I have to say Shaz was so lovely, friendly and just made us feel so welcome. Credit to the restaurant. Thanks. 😊
Carathurbon . 2022-11-24
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The food and service was amazing thank you so much for all your help and hope to see you again Cassie
ffionr172 . 2022-11-24
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Had the carvery and a fabulous chocolate cake. We were greeted very well, the staff was lovely and our server Morgen was absolutely amazing. Very attentive, quick to guide us through their really extensive menu, and made sure we enjoyed our experience. The food was...
AdelinaAC . 2022-11-20
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Served by Daniel this evening with a friendly and welcoming vibe… great hospitality. Food had improved since our last visit with good portions and well presented food. Looking forward to coming again soon.
Gingerbot75 . 2022-11-19
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On arrival as we’re staying in the hotel for 1 night. We headed over to the pub for our evening meal. I had the classic burger with chips which were very nice and my daughter had the lasagna. We had very good service from Cassie...
julib571 . 2022-11-19
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Excellent choice of meals and also the option to go "bitesize" and add a starter and/or a pudding. Large spacious dining area with a good atmosphere . Waitress Deb's was very friendly and patient whilst we made up our mind to choose from the great...
boderek2521 . 2022-11-16
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My family and friends visit Spring River at least once a month and we are extremely happy with the food and the friendly staff especially Debs who seems to serve us every time Thanks Debs
willisd196 . 2022-11-06
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We come here once a month for lunch/dinner and are always happy with the food and service (especially if your served by debs) My kids are always desperate to come back for more dipping doughnuts and to play outside in the garden!
Jessicak1992x . 2022-11-04
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Lovely food and welcoming staff and waiting times are very good. Tables are clean, prices are good as well.
Benerrington22 . 2022-10-28
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Stopped off due to traffic congestion & we were made welcome & got seated. Staff friendly especially our waitress Lilly & food was good value for money.
F7181YCaznav . 2022-10-28
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Very good meal , easy parking , great food and excellent service from a perfect example of team work . Every one of the young staff were charming and professional . A credit to Spring River . Return visit assured !
GIGGSKENT . 2022-10-24
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Not being a lover of roast dinners I don’t normally offer to bring the family out for a carvery, but hearing such good reviews about this place I thought I would give it a try. When we walked in we had a warm and friendly...
353lacys . 2022-10-23
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Brilliant food. Fresh and tasty. Great quality and great value for money. Meghan who served us was brilliant. Friendly and polite. Even saved us an apple crumble from the kitchen so went above and beyond.
Julesy0000 . 2022-10-23
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We had a lovely birthday celebration at Spring River. The food and service was exceptional. Our waitress Morgan was so attentive and just such a nice girl. Thank you to all the staff for making my mum’s evening so nice.
Carol O . 2022-10-19
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Shocking, carvery was terrible, the stuffing was that bad the server wouldn't even serve it, yorkshire puddings were brought out by another member of staff and he used his hands to place them in the dish instead of tongs, roast potatoes were dry and hard,...
H9690ARjoeo . 2022-10-19
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Lilly in the restaurant was helpful and lovely The food was good and nice really enjoyed …………………………………………………………………..
demistephciara . 2022-10-17
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Came in today for some drinks with some friends, sat in the garden as it was fully booked and we completely didn’t think about booking! Had some starters which tasted absolutely lovely, and was served by a bar team that gave us a laugh. The...
MissJB1987_ . 2022-10-16
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Had a lovely meal on Friday with hubby. I had lasagna and he had fish and chips. The food was hot and served promptly. The waitress Destiny was very nice and attentive. Everything was just perfect fir an early dinner. Very reasonable priced and we...
O3614AGlesleyt . 2022-10-15
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My husband and I have recently located to Kent and have visited Spring River a few times. Every time we have visited the service has been amazing. A huge shout out to Debs who is just so awesome and friendly, the service is always A...
samanthatU4353GO . 2022-10-13
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We arrived at 1.50pm for our 2pm table. After a lot of bluster and faff we were shown to a table near an exit door that had long bunk/bench type seating. We had 3 elderly people with us so this was less than ideal. We...
mrsstill67 . 2022-10-13
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700 Opinions
469 Opinions
It’s a Sunday 11:30 I bought Almond Croissant from Blueswater Center Waitrose. And it’s Freezing cold. Is this your quality? Very disappointing. Way far from the place now to return. Had to throw it. I haven’t even touched the cheese twist and plain croissant.