Based on 447 opinions finded in 4 websites
Based on 447 opinions finded in 4 websites
Nº 1359 in 1625 in Cardiff
Nº 13 of 14 Other international cuisines in Cardiff
Opinions
Food was nice and hot. Very good portion size of both kebab meats, lots of sauce and the chips were still crispy underneath!
Gemma . 2024-09-13
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If only I could put zero stars joke of a place spent 73 for them to miss out 1 bag of chips nd then call me a lier when I fone up… Urm sure id say something expensive than 1 bag of chips!! Rude people!!!!!!! Women who was arguing need to learn to count!!! & putting the fone down RUDE PEOPLE!!! Especially as I always come here… joke joke joke!!!!
coralie . 2024-09-07
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Thought we'd try it once as it's the closest to where we live but there were bones in the fish and gristle in the sausage. Won't be back, especially as there are plenty of better chippies nearby.
Kate Carter . 2024-09-03
MORE AT Google
Had sausage in batter and chips really nice i enjoyed it
Steve & Georgina . 2024-08-23
MORE AT Google
Unfortunately the fish was like a piece of rubber, inedible, it has clearly been sat under a hot plate for many hours, we’re here on holiday so a shame it ruins a treat for people !
kirsten . 2024-08-05
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Order was all wrong use to order from here a lot but it’s just been really bad lately and the portions are 17:99 for 6 chicken and a hand full of chips disgusting
Zia . 2024-07-06
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Delicious food once again as always. A**
Darren . 2024-07-05
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Missing food and gravy’s would like my refund to be account credit
Annalise . 2024-06-23
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Waited over 10 mins waiting for chips they took the order simple but as they were so busy messed it up when I got home.. Can't eat half of the meal If they are that busy don't take the orders off all the people waiting
Stuart . 2024-06-22
MORE AT Google
I have just paid over £10 for cod and chips and a bottleof pop. When I brought my order in from the delivery man all that was delivered was my. Pop please where are my cod and chips?
Patricia . 2024-04-21
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pizza base was very burnt , tasted and smelt burnt, had to waste over half of pizza. very poor
stuart . 2024-04-09
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We get takeaways at Splott regularly, today the chips were cold, dry, not nice at all. The fish cake was dry. & Tasted bland. Not happy at all today.
Paul . 2024-03-26
MORE AT Google
Food was cold ,large portion of chips for £4.20 barely feeds 1 person . Big change from a couple of months ago when a good portion of chips were delivered on time and hot . delivery person would not knock the door and phoned instead to tell us he was waiting outside , Who is the customer here ??? Curry spot on but this place is going the wrong way lately .
steve . 2024-03-18
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When i order it is not regering the jumbo sausages second time this has happened
Janet . 2024-02-23
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First time here and I loved it. Great food and great staff. Thank you.
Trevor Rendell . 2024-02-11
MORE AT Google
Normally really good. But didn’t even send one thing from my order was someone else’s so ended up spending double as had to then order from somewhere else.
Catrin . 2024-02-07
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We had a call from the driver saying he was outside when we went out he was no where to be seen! We were unable to call him back it would connect us. So we contacted Splott fish & chips and they kept repeating the food had been delivered! My husband then had to walk up and down the street to find the driver! Not happy with the service at all!!
neil . 2024-02-01
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very nice food, and fast service.
Susan . 2024-01-18
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Beautiful fish! Batter light an fluffy. Very warm when delivered. Driver was very polite and helpful
Jade . 2023-12-31
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Asked for large kebab with papers and mint sauce no peppers came with chips. Asked steak kidney pie with Chinese curry no curry and kebabs were cold
Diane . 2023-12-22
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friendly and happy driver, food was fresh, hot and tasty
Anita . 2023-12-13
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Fish and chips was lovely but the pizza was overcooked and bland, might as well have bought a £1 pizza from Iceland
Rhys . 2023-12-08
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Always great quality and on time. Love this place!
Tom . 2023-12-01
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Food Arrived Missing A Few Items Called The Restaurant They Said It Wasnt Their Problem
Taseen . 2023-11-28
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Dont Waste Your Money On This Restaurant They Dont Even Give U Yr Food
Taseen . 2023-11-28
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Mcdonalds Over This Restaurant Any Day No Cap
Taseen . 2023-11-28
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Awful Experiance Ive Ever Had Just Get KFC instead
Taseen . 2023-11-28
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Food Was Not Even Cooked & Was Cold
Taseen . 2023-11-28
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Awful Customer Service Would Recommend
Taseen . 2023-11-28
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Dont Bother Ordering From This Restaurant, I Ordered Food Just For It To Get Delivered Somewhere Else. I Called The Restaurant Explained The Situation & They Hung Up On Me. I Went To The Restaurant & They Said It Wasnt Their Problem. They Also Said They Would Be Late For Their Bus As It Was Closing Time But They Don't Close For Another Hour. All Around These Men Are Wastemen Who Dont Care About Customers And Are More Concern About Themselves. All Clowns Wouldnt Recommend.
Taseen . 2023-11-28
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Missing item, called the store to resolve the situation instead was quite rude and hung up instead
martyn . 2023-11-27
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Donna was so small paid £8 very small size poor service i have ordered 3 p fried chicken got 2 and half very small size poor service
Ali . 2023-11-08
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I have ordered large donner but got small donner drenched in garlic sauce and cold no salt or vinegar in my large fish and chips poor service i have been ordering regularly this time it was really poor
Ali . 2023-11-07
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Thank you for following instructions. Be good if kebabs had an all salad option.
Chris . 2023-11-06
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Says delivered but nothing received as yet
Paul . 2023-10-25
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the chip nice how ever they cold bot hot warm
Amanda . 2023-10-18
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Everything is good but I ordered large chips cheese and gravy and it came in a tiny half filled box with about 20 chips in it. This is not large at all.
Llyr . 2023-10-08
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Ordered a takeaway this afternoon, asked for a kebab meal which should have came with chips. Instead I was give pitta bread, which wasn't mentioned. I rang the restaurant to complain and the guy said, "oh sorry, I'll give it to you next time for free". Well there won't be a next time, I wonder how many times he 'forgets' to put something in. Never again!
benjamin price . 2023-08-16
MORE AT Google
i ordered a large chips and usually get a good portion, today I ordered and payed for a large and got less than a regular size chips , i an extremely disappoint as this is a chippy i use to love going to, everything else was ok but the portions size i got received to day was an absolute mockery and scam
baraka “bakz” . 2023-08-12
MORE AT Google
These were regular chips when ordered a large. And ordered a plain sausage but got given a battered sausage.
Celia . 2023-08-06
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Food was pretty nice lacked abit of salt and vinegar but other than that good service
Laura . 2023-07-27
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Delicious food When does the loyalty card kick in?
Darren . 2023-07-25
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Really lovely kebab plenty of meat enjoy it alot
Laura . 2023-07-17
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Excellent value for money. Delicious food.
Darren . 2023-07-09
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Absolutely shocking state of food
nina . 2023-06-19
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Really nice pizza. Highly recommended.
Darren . 2023-05-30
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Delicious food. Would highly recommend. A**
Darren . 2023-05-13
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My boyfriend ate a kebab last night, woke up puking everywhere. Everytime I eat from that place it comes out the other end with me & him. Avoid I would. Also, pricey to!
Lauren . 2023-05-10
MORE AT Google
Pizza arrived totally squashed in, not impressed
Maria . 2023-04-18
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I never received my order as they didn't have a driver. I don't drive and am disabled. Why would they accept my order and when I rang them they told me to come collect it!! I would like to be refunded my money.
Ann . 2023-03-31
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Food arrived hot, good size portions and fast delivered.
Karl . 2023-03-29
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For the price there so much better and the worse fishshop pizza I've ever had such a flat pizza
Ashley . 2023-03-22
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Food very greasey wrapping paper soaking in fat
stephen . 2023-03-08
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Portion size was terrible. Ordered a large kebab and chips and there was 2 strands of meat chopped up, for £9 this is ridiculous
Iesha . 2023-03-02
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Decent food. Tried a few new things, which I wasn't a fan of. But, I wouldnt judge the place because I didn't like stuff.
Rhodri . 2023-03-01
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cash only what's that all about ???
Stephen Pitman . 2023-02-27
MORE AT Google
Pizza came literally side ways what a mess xxxx
Ashley . 2023-02-22
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Delivery time that moved three times then to make it worse the chicken was dried out, the savaloy Luke warm and the chips dry and mildly warm. Poor show. It had obviously been prepared early but left to be picked up. They should have repackaged the whole order rather than send out inferior food. I only ate a 1/3 of it. What a waste
Bruce . 2023-02-20
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The kebab was not edible. Four slices of tomatoes included, no other salad that was chosen within the option drop box was included. Poor quality food, highly priced.
Zina . 2023-02-18
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Delivery was fine but the kebab size was pathetic. Genuinely 5-10 strips of meat for a medium.
iH . 2023-02-03
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Greta service, turned up warm, gravy is the best!! :-)
Bruce . 2023-02-01
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Ordered two large chicken kebabs and got small portions what a joke
shaun aston . 2023-01-27
MORE AT Google
I didn't liked the Donner kabab. The staff was cooperative and respectful.
Tahirish Abbasi . 2023-01-25
MORE AT Google
There was a mix-up with the address, which was my fault but this was quickly sorted, it's not the best fish and chip in the area but, it's still good crispy hot cod and very decent chips.
Christopher . 2023-01-20
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Sent us completely wrong order food stone cold absolutely disgusting phoned them and they said they have a new worker sorry next time they will give us something free!! There will never be a next time vile
Samantha . 2023-01-02
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Worst kebab I've ever had in my life, literally shocking
Paul . 2022-12-26
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Fab food, curry sauce is amazing
Samantha . 2022-12-19
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Ordered at 19:13 and delivered at 20:28. I’ve no idea why because the app doesn’t say.
Samantha . 2022-12-13
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Delivery man must of had a few orders as it arrived cold
Lee . 2022-10-31
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Food was lovely but had wrong sauce on the kebab so my partner couldn’t eat it as he don’t like garlic and we put chilli !!
BECKY . 2022-10-28
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Lovely food highly recommended
James . 2022-10-24
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Fish was full of bone, clearly not cooked fresh as was very stale. Not good value for money.
Jazmine . 2022-10-13
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Great service and food . Thanks
Kelly . 2022-10-12
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Very humble staff here, helpful and quick, good food in taste, quality and quantity
Colins V Jacob . 2022-09-23
MORE AT Google
We’ve ordered here more times than we care to admit and have never been disappointed. Everything is fresh, tasty and good value for money. Recommended!
Samantha . 2022-09-14
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Very nice food really enjoyed will be back
Kelvyn Milward . 2022-08-15
MORE AT Google
Quick and efficient service with decent sized portions
Stephen Richards . 2022-08-02
MORE AT Google
Not a bad chip shop plenty of choice... pizza , kebabs, chicken....
Lukus Maximus . 2022-07-30
MORE AT Google
AVOID AT All COSTS….. Complete conmen and thieves. They stole my car keys when I put them on the counter to pay for my food. I was distracted for a moment then the keys was gone they refused to take accountability of their actions. I asked to see cctv but they refused. Had to call the police. Be very careful with your belongings in this place. Food was vile too. Disgusting attitude and behaviour. Will never use this chippy again. Would give no stars if I could.
SJ02 . 2022-07-18
MORE AT Google
Had a mixed kebab n chips I've not got off the toilet ot stopped throwing up just wrong
Laura Roan . 2022-06-11
MORE AT Google
Absolutely love the Doner Burgers here £2.49 😜
kelly “Curlz” demournay . 2022-06-06
MORE AT Google
Great place. Fed 16 of us no problems at all. Ordered to collect and service was great. :-)
carl . 2022-06-01
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Poor fish and chips. Half a piece of fish with bones in every bite and greasy as hell
daniel cunningham . 2022-05-05
MORE AT Google
First of all, they have no respect, the food is awful.
farhad mosapour . 2022-05-04
MORE AT Google
Quality food, great chips and lovely kebabs, generous with the sauces too! Will be a regular 😁
Tom . 2022-04-22
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Pie was terrible tasted really fun . No salad on kebab no lettuce on other when left note to say what was required 2nd time row order was wrong be ordering from here again bit of a upset belly
Kevin . 2022-03-17
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The food was not bad but the workers are impolite
chiguer salah . 2022-02-11
MORE AT Google
Size of the portion was small, and the fish was too small too for the money I paid. When you take into account the fact that I had to pay for delivery too - disgraceful!
Ben E . 2022-02-06
MORE AT TripAdvisor
Absolutely gutted you guys didn't read comment in box asked for all salad and sauces nothing on the kebab so was very dry, Also no chips with the kebab meal😣
Amy . 2022-02-04
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Delivery driver very polite and friendly 👍
Susan . 2021-12-31
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Great food and great service, I’ve never been so happy to get food. Please give the driver a massive high five, so full of positive energy.
Chris . 2021-12-24
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This place is great, i go once a week with my daughter, its our treat. Staff are friendly and helpful. Tonight they forgot my gravy but I'm sure that will be remedied next wk.
Sharon Leigh . 2021-12-07
MORE AT Google
Awful ,rude and dirty staff. This premises seems to go through many owners and staff but simply do not care about the community or decent customer service. Arrogant staff to the point of being rude and then slopping for in a tray and making remarks (Pakistani I think) amongst colleagues and laughing. We need a wholesome takeaway that respects the community they rely on financially and not just their own.I am part of the BME community so this attitude is insular and unacceptable in 2021. I urge you to try somewhere else down Clifton Street,to be treated and served in an appropriate way when purchasing food. I threw mine away due to the way they scoffed,laughed and slopped my food.Whilst they treated someone from their community (communicated in their language) with decency and skipped the que a head of customers patiently waiting. Manners cost nothing but they want your 💰🤑
Connector6424 . 2021-11-23
MORE AT TripAdvisor
We ordered our food nice and easy no fuss,came on time ,very good service.😁
Mimma . 2021-11-22
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Pizza was cold and burnt when arrived. Saveloy was inedible, absolutely horrific. Chips were more of a tasteless mush rather than thick cut chips. Overall awful food. Will never order from there again.
Beata . 2021-11-11
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Not only was the food warm but it was missing 2 bags of chips meaning I had to share 1 bag of chips for 4 of us.
Melanie . 2021-09-15
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Why am I being asked to review this shop. I don't use it. Take me off your list. Have to give 1 star as you won't allow me not to give a rating
Amanda Pree . 2021-09-04
MORE AT Google
Bones in fish loads of them put me right off
Lee Meighan . 2021-05-12
MORE AT Google
The worst delivery experience I have encountered! Waited nearly 2 hours for a delivery that was literally 5 minutes down the road and the order was missing half my items! When u call them they can't bearly speak english so no help what so ever. NEVER AGAIN
Jennifer Owens . 2021-01-24
MORE AT Google
Absolute legends. Food was delicious again. Don't delay order now you won't be disappointed
Steph . 2021-01-13
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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The Letter below was sent to the Management team and VRBO, but until today we have heard nothing and received no apology. I have decided to attach only a few of the pictures. The ceiling was worst but we cleaned it, they should have seen a big difference in Cleanliness when they got the property back.. I am very hurt that we had to endure all the dirty, filthy rooms and smelly rubbish and no one bothered to call me back. This cost me between 1K+ to 2k for the few days. One of the pictures shows a customers nickers and rubbish which was left in one of the bedrooms on the floor. Hi I am writing to formally complain about the house and the customer service we received during our stay. I spoke to Fraser, who promised to speak to management and send someone out to check the damp in Room 2, room 3 and room 4, on Thursday the 24th, however, no one has called us or showed up to fix the problem. I explained to Fraser that two of the kids both have asthma and at the moment my son who has asthma is currently coughing. I explained to them that the room should not be used as the damp was really bad, it had black mold in the ceiling with broken parts in the ceiling and we smelt the damp really strong, even after cleaning the room and opening all the windows in all of the rooms, the damp and stench remained.. The cleaners were sent out to check the property and they confirmed that a maintenance worker needs to attend the issues. The cleaners did not clean the mess in the kitchen or on the floors and the toilets. When we explained that the bin in the kitchen had food bits stuck at the bottom about to turn into maggots and a few empty cans, they took out the empty cans and place a bin liner on top of the food bits stuck at the bottom of the bin, they did not bother to clean the bin, instead they rest the bin liner on top of the old smelly food in the bin. Therefore, we took the bin out of the kitchen as it is and placed it at the back next to other bins outside of the kitchen door. I called Fraser right after and explained to him about the cleaners and he promised me that we will be refunded and the management team will contact us the next day, however no one bothered to contact us. Hence, we went to the shop and bought cleaning products and mops and cleaned the entire house from top to bottom. This is the worst experience I have ever been through. The dirtiest house and the worst customer service, where no one made time to call and check the issues, which can cause health issues were very very disappointing. They also had 5 different rubbish bags filled with rubbish from previous customers, which they took from the back of the house outside the kitchen door and placed them all at the front of the house. We were told that someone will be coming to collect the rubbish but until we left today 29/8/23, all of the rubbish remained In front of the door smelling so horrible and maggots crawling out of them. I have taken a few pictures, which I will upload shortly. I expect to be refunded and or compensated for my son who is now coughing and needing to use his inhalers. This is the same with my friend's son who also has asthma, he is also coughing and was wheezing during our stay. I expect to hear back from you as a matter of urgency. I will definitely take this further. I await your urgent response.
66 Opinions
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