Based on 1 opinions finded in 1 websites

Based on 1 opinions finded in 1 websites
Nº 483 in 516 in Renfrewshire
Nº 19 of 23 American in Renfrewshire
Opinions
I think this may have been called The Lanes or something but when we visited on Saturday evening it was chaos. Bartender didn't seem to know how to use the till. Server brought our food and said 'enjoy' - I had to ask for cutlery since I ordered the fish and chips ... About my food, the tartar sauce and mushy peas were missing. My husband had nachos with topping. Again, all dips were missing and he had to ask for them. Seems the chef needs to learn the menu... One bartender told us they only opened the day before, but if that's the case a refit didn't happen because it's tired looking. Still, good luck to them and hopefully things will improve. We went back later in the evening for a drink, but it'll be a while before I order food again.
Lorraine G . 2023-03-27
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420 Opinions
Waited over 45 minutes for takeaway food with no communication, another girl sat there for over an hour. Heard people in the line waiting to be served asking how long of a wait it would be to get food and they were telling them 15 minutes. Went up and asked why it was taking so long and they said it was an issue with the server and if we would wait 15 minute they would have our order ready. Then I asked if the order had even been started yet and told me no. Asked for a refund as not willing to wait any longer and then told me they can’t refund as the order has already been started after stating it hadn’t.