Based on 6 opinions finded in 1 websites
Based on 6 opinions finded in 1 websites
Nº 368 in 421 in Elmbridge
Opinions
🙁 What a disappointment. My order arrived missing the milkshake and the chips were stone cold. Won't make the mistake of ordering through deliveroo again. Shame as in the cinema the food is so good.
Anna Gray . 2023-02-10
MORE AT Google
Ordered from Spielburger a few times via deliveroo and can guarantee EPIC food. We've mostly ordered the meal deal of beef burgers with fries and milkshakes - all taste delicious. Recently tried the philly cheesesteak and it was amazing. Thanks Spielburger! We can't wait to visit you when the cinemas open again soon :-)
Katie Murphy . 2021-04-10
MORE AT Google
Me and my partner ordered this yesterday as you can imagine we have had so many takeaways during Covid and needed a new takeaway. We ordered a burger and chicken burger with sweet potato fries and it was to die for. 100% the best thing we have had for a long time and will be ordering again !
Robyn Wilson . 2021-04-09
MORE AT Google
Just ordered from here using deliveroo. What an absolute rip off. The worst quality food I have ever encountered. Cheesy chips are just heated up with a slice of cheese in the side. Absolutely disgusting. Robbery at the prices they charge.
Matt M . 2021-03-18
MORE AT Google
We ordered via Deliveroo. Have eaten in the cinema and it’s usually great. Delivery was late running and when it finally arrived we couldn’t believe what had been sent. We ordered cheesey fries. The fries were limp, cold and instead of fresh, good quality cheese grated over to melt- they’d taken the chips out and thrown 2 square slabs of cheap plastic slices of cheese over it! Which of course didn’t separate/ melt into burger. So we got limp, cold greasy chips with 2 slabs of cold, cheap cheese- great! The meat burger was burnt and my veggie burger cold with limp old bits of lettuce. It was disgraceful. What’s even worse is their response. Deliveroo refunded us immediately as we have photos. But we never heard from Spielburger direct to follow up- even via social media which we left review too. I’d be happy to believe it was a crazy 1-off with a staff member taking revenge on them or something it was so bad, but for them to never respond at all shows complete arrogance and lack of customer care. We’d never order with them again. It was so bad. There are much better places in Esher. We now bring our own food into the Everyman too.
Jerry Sachsen . 2021-03-05
MORE AT Google
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541 Opinions
Incredible place! Food was great, service was great, there was a mix up with my order ant first but they didn’t hesitate to bring me the correct order and let me takeaway my first one! Super kind people. Delicious fresh food. Highly recommend.
512 Opinions
I live locally, walking distance in fact and I can guarantee you we will never be back. We stood at the front door at 17:30 for 10minutes without so much as a glance from staff. Blatantly ignored. There is clearly no manager in this restaurant as everyone just looked run off their feet, tables remained filthy. Eventually we were seated and then the service was provided without so much as a smile. Grumpy, uninterested waiting staff. ALL of them. The food was completely average. They clearly have a monopoly in the area in terms of a restaurant that caters to children and therefore feel no need to make an effort to make it a pleasant dining experience. My advice - avoid it at all costs. I will be off to Casa next time.
265 Opinions
Ordered a pepperoni passion a week ago today, the result was shocking I returned it complaining it didn’t have double pepperoni or double cheese and was told it did, the burnt patches were apparently cheese Upon eating it I realised I had been lied to, the burnt patches weren’t cheese and the pizza really did have very little pepperoni on it I requested a new pizza and was told it may not be any better than what I’d already been given. Disgusted I left the shop with my moody pizza, and declined the frustrating offer of a free drink Complained via twitter and was given a link to a form to complain, no response within a full calendar week, further compounding my frustration SOMEONE CUT THIS PIZZA AND THOUGHT, YEAH, THAT’LL DO…. Shocking pizza and shocking customer service.
232 Opinions
Had visited painshhill park on the 3/8/2024. After our visit. Me my nephew and his girlfriend wanted to get something to eat afterwards. So we walked down the high street to find somewhere. So we popped into Ali's Grill around 3.30pm .My nephew asked for a Chicken Shish and asked to upgrade to a meal deal ..Sorry no chicken. Not a good start so he said no. I asked for a dona kebab and chips. The chips were refried same as the kebab meat... Didn't even turn on the gas to heat the meat up...Piss poor portion. Ok it was only £8.50 but that's besides the point. All those that say it's the best kebab they've had must have no taste buds or it's the only kebab shop for miles.. Me personally thought it was the worst kebab I've ever had..Bland and dry at the edges. Sorry but where I live I have a choice of at least 20 kebab shops within a five mile radius and the quality is far superior this place..I give 85% of them 5 ⭐⭐⭐⭐⭐+ This place...Minus 5⭐⭐⭐⭐⭐...And not surprising it's only got a 3 ⭐⭐⭐Rating...
283 Opinions
Service was terrible. Wanted desert, waited 20 minutes, wasn’t offered desert, left without desert.