Spice Lodge Kitchen in Tewkesbury

Have been multiple times now and feel compelled to leave a review. The food is absolutely fantastic. Really tasty and beautifully presented. Andy and his team make you feel so welcome and taken care of. Really great all round. Can't fault the Canterbury at all

Outstanding Service from Graham, But Disgraceful Kitchen Behavior from Alex! We had the pleasure of being served by Graham, and I cannot praise him enough. From start to finish, he was amazing—attentive, friendly, and genuinely helpful. He made sure we were well looked after, checked in regularly, and provided excellent service with a great attitude. He is truly an asset to the team, and if it weren’t for him, this visit would have been a total disaster. Unfortunately, the kitchen experience was a complete disgrace, mainly due to the so-called chef, Alex. He was shouting so loudly that both customers and staff could hear him, creating an incredibly uncomfortable atmosphere. What shocked us the most was overhearing him say, “I’m sorry, it’s not my fault they’re fat and hungry.” This kind of disrespect towards paying customers is beyond unacceptable. On top of that, he was shouting at the staff and arguing when we pointed out that our burgers were raw. Cooking a burger properly is basic kitchen practice, yet somehow, this seemed beyond him. Instead of fixing the issue, he became defensive and dismissive. To make matters worse, kitchen hygiene standards were clearly being ignored. We noticed that chefs with beards were not wearing beard nets, which is a basic food safety requirement. This is not only unprofessional but also unhygienic. While Graham’s service was 10/10, the kitchen staff—especially Alex—were the complete opposite. We will be sending a formal complaint to head office because no customer should have to experience rudeness, poor hygiene, and undercooked food in what is supposed to be a welcoming dining environment. Management seriously needs to address these issues before it ruins the restaurant’s reputation.

Awful. Very long wait in a very quiet restaurant. Surly service. Just unpleasant all round

I have been at premier inn Tewkesbury for 3 weeks ( for work )I always have a few drinks at the bar I get very nice welcoming and smile by (samia

Good pub Good food. Friendly staff