Premier Inn Tewkesbury hotel in Tewkesbury

Easily accessible from main road. Staff were very helpful however room was freezing either window left open (5 degrees outside) heating would not work and the mattress was awful, lumpy and very uncomfortable. Collegues room smelting of stale cigarette smoke that had someone had tried to mask with air freshener.

Absolutely disgusting service. A mother and children were refused face to face a room and refused to eat at the restaurant tonight in the cold. This would have been fully paid for with rooms available online!

I'll start off by saying, the staff here a lovely, and helpful. The rooms are decent and clean. For me, there are a couple of issues when staying here. Firstly, the location, which is great to access the M5, but horrendous if you venture out beyond 7:30am. A 15 minute journey was almost doubled, because getting out onto the motorway took so long. This isn't the hotels fault, but it is something to be aware of due to the location. The other issue for me is breakfast. Breakfast is in the pub next to the hotel, as is the case is a lot of Premier Inns, which should be open at 6:30am, unfortunately at this site 2 mornings I have had breakfast, the doors are not open until gone 6:35am, which for the majority of people isn't an issue, but if you have to be out on the road by 7am, you won't be unless you have a continental breakfast. The full English is excellent, very good standard, just incredibly slow service unfortunately. Just something to bare in mind for those who travel for work.

Room was good, very convenient for the purpose. However the restaurant attached, was not up to standard. Whilst the food was of a good quality, the service was awful. We were left waiting for dinner for 40 minutes in a practically empty restaurant to then wait another 40 minutes when I had to ask for them to bring dessert, which then took them another 15 minutes and a second time of asking to bring out. There were a minimum of 4 staff working but were nowhere to be found when needed.

Great room and super value. On bus route to Tewkesbury Town centre.

Good hotel, but it could be better if it had gym so people could work out.

This was just a nice distance from we're I was working . The rooms were basic and functional. The WIFI was not much use unless you paid the fee to use the ultimate level which I thought was a bit of a cheek . Would I stop here again maybe.

Stayed in numerous Premier Inns around the country, this ranks low for me. Not very happy with the staff especially the ones running the restaurant which used to be a Brewers Fayre, opted for the meal deal one night, food substandard and poor so didn't even bother going for the breakfast the next day so do not recommend the meal deal, Tewkesbury town centre is a mile or so down the road with a great selection of restaurants and pubs so well worth the stroll or a taxi down, a big NO from me on this place, certainly won't be back

Hotels fine, only problem is if your a light sleeper don't stay here as your about stone throw away from a busy road and the windows don't block all the noise out.

Plenty of parking, friendly welcome. Clean room although a little dated.

As always Friendly , helpful staff and rooms always clean

Excellent service, had items deducted from my bill due to unforeseen late arrival meaning I missed the last orders for the included meal. The rooms were as you would expect with a comfortable bed and a comfortable shower/bath. No complaints.