Spice House in Ballymoney

Absolutely terrible!!!! Ordered online at 6.15pm told it would be 35-45mins... Food arrived at 7.45... I had ordered a manchie box... Opened the box to cold food... Chips looked and tasted like they had been ready for over an hour and then just dipped back into th chip pan to reheat, goujons were burnt, hard as the road and cold... Doner meat was covered in oil and cold.. food must have been ready in the 35-45 mins that they stated on delivery then just sat there for the rest of the time until it was delivered... The place has completely gone to the dogs!!!!! Won't be back!!!!

I was on my way to whiterock beach and I stopped to get a kebab from this shop Excellent service Fast food food, the meat is good but the salad is a bit old or so I got it with a strange taste 🤪 and the garlic sauce with mayo is a bit sweet for my taste, it should be changed to something better..... 👍💪👨‍🍳

Honestly the best Indians curry's I've ever had, the food it delivered fast by a lovely delivery guy, very friendly, the food is amazing, especially the Balti I would highly recommend

Big portions. Friendly staff very fresh salad .

Just wow! It’s been a while since curry has been on the menu at spice house in ballymoney, but now that I’ve finally gotten my chance to try it I understand the hype! Typically I would order a chicken pakora kebab on naan, but tonight’s meal has changed my mind on my regular order. I got the onion bhaji starter, which was served with two large bhajis, and a sauce- i love these, a classic takeaway essential. The curry I got was the butter chicken, which I’ve never tried before but will absolutely be getting again! Very flavourful without being spicy. I paired this with the cheese and garlic naan. The price for such a big meal was incredibly fair, it was enough for two people for sure. The staff were lovely as always and the naan was straight from the tandoor, just how it should be 🔥🔥🔥

Dirty place, food lying on the floor around the kebab machine, tongues mixed between foods. The reason to large portions is that all food is frozen for probably years and most food is microwaved. Looked very understaffed and supervised only by one adult, other workers looked too young to work in the kitchen.

Order regularly from here nice kebabs not a bad size portion of meat. Salad always fresh but just one criticism please stop putting jarred mint sauce in the cabbage and it would be even better. Can understand lovely chopped fresh parsley herbs but mint sauce out of a jar?

This used to be the best place in the town but it’s went down hill massively. Food is horrible! Delivery takes well over an hour if you’re lucky, the food arrives Luke warm and soggy.

No other words but terrible, pizza was burnt,chips weren't cooked,only positive thing I can say was delivery was on time

Such a amazing food 🥰need to order more..

Had a bad experience and told this to the wee girl on phone I was willing to give it a second try and the food and service from her was absolutely beautiful well pleased spice house should employ more staff like her and they will go far portion's where fresh and massive very very impressed

We order from spice house every week. Tonight we waited 3 hours for our food . Rang first time told it would be 15 mins 40 mins later still nothing rang again and told it still wasn’t made and would have to be remade. Then to be told to cancel it if we didn’t want to wait after waiting 3 hours. Will be the last order ever made

Never order out of this place ordered a munchy box and the whole lot of it was warmed up about at least 3 times spice India is your best bet !!!!

Aw the kebabs are class, I would eat one every night, but just a treat now and again. Yum yum.

Order 4 pizzas.... that was my first mistake One was cold, had peppers when asked for none and had raw mushrooms added AFTER it had been cooked One had NO base and the dough was slightly raw Another was swimming in bbq base and was over cooked.... Chips where cold, order was late getting made so collection was delayed. All round disaster, never again

I have ordered several times. The food is very much the old-fashioned way the Indian's prepared food for the British. I wish they would prepare the food they would eat at home, not for the European palate.

Really disappointed in my food today ordered £21 worth of food and pickle tray came without popadoms chicken in curry dry ! Lot gone in bin

Really surprised at this place, food used to be great. Got a delivery this evening, chips drowned in sauce, soggy, lacking flavour and an overwhelming taste of mint! It will be the last order.

Where to start, delivery was super quick which wasnt a good sign. Freezing cold when i got it. Obviously no hot boxes or bags to transport the food. £5 for a portion of chicken pakora which im more than happy to pay, i know the price involved in the production of this kind of food. Well when. Say i was happy to pay, that was a mistake. 4 absolutely pointless pieces of bland chicken. No spices put plenty of food colouring. Mixed kebab was freezing cold. Ate here before and it wasnt great, shouldnt have bothered trying again. Ill not make the same mistake again. Avoid avoid avoid

Got home food cold, no taste from tikka, garlic bread stone cold greasy, chips like rubber only decent thing garlic mayo

We ordered rotis and sides, chicken and prawn briyani. Atleast one of the dishes could have been better.

Ordered online and came to collect 20 mins or so afterwards. They did not realise my order had been placed. Instead of being honest and explaining, I was told "2 minutes, 2 minutes" while someone was called from the back, clearly the cook, who proceeded to prepare my food. I won't elaborate on what I saw as I'm sure some would be put off going back there. Needless to say, as a chef myself, who has professionally prepared Indian food, I won't be and my order was binned as soon as I walked out with it. This was such a shame. I have heard nothing but fantastic things about this place and the reviews are consistently good. I hope for their sake, my experience was an anomaly.

Such an amazing family to work along side with 😊 there food is to die for best kebabs about the North Coast not to dare either

Had lamb saag, a case of find the lamb. The obviously used frozen spinach? , the dish was full of water Won't be back

Terrible food. Discusting. Popadoms soggy. Not once did staff wash hands the whole time I was there especially when making naan bread then touching other foods and equipment. Storing cooked kebab meat in a cold bae Marie. Never set foot in there again.

I ordered this before 6 and it was supposed to arrive within 45 minutes and 2 hours later after my second phone call I discovered it had been left at the door 10 mins previously (CV19 times so so some leeway). The food was rubbish. No spice just mush. This is about the worst take away we’ve ever had. Not cheap. Honestly rubbish It was like baby food.

Tikka Kebab excellent tonight again as always! Very happy Spice House customer. I love the way the owner and his family all work in the shop. Excellent service and super tasty food. Thanks!

Food isn't amazing but it's never greasy, you get generous portions and the delivery people are always friendly. Nice chips and they're open late too.

Everytime I have ordered from this place the food has been first class. The best kebab in all of Ballymoney for sure. They do other food like pizzas and burgers. All the food is brilliant and you won't be waiting more than a few minutes for it!

10/10... We order at the spice house at least twice a month, for the 2 of us or for family/friend meet ups. Can say we’ve never had a bad meal, we’ve become creatures of habits always ordering the Dhansak and Korma. Both meals are full of ingredients and not drenched in oil. The Dhansak is full of spinach, lentils and the korma cause is spot on with the sweetness, it’s sauce has a creamy texture rather than oil and the almond and coconut have a strong influence on the taste. The chef makes the nans to order in the tandoori and it’s hard to fault... Spice House could be a restaurant and is better than some of the Indian restaurants around with the food they dish out to us...

Ordered food via telephone and travelled from Portstewart to collect. The order was not what we had ordered but worse than that it was virtually inedible- £25 wasted! The chicken pakora were over cooked & dried up and they came without a dip. The mixed meat kebab comprised only of doner meat and chicken pakora- there was no sauce, salad or anything else with it -disgusting! The biryani was tasteless , the sauce with it contained frozen vegetables and was bland. When I telephoned to complain, the girl who had taken my order initially was unhelpful, rude and a downright liar. I then spoke with the manager who suggested that he could provide us with a free kebab next time- no thanks, the one we got tonight was horrible, really don’t want another one & there definitely won’t be a next time! Avoid this place like the plague you will save yourself some time and money by going elsewhere- we certainly will not be back.

I am from India and honestly this was the worst indian food I have ever tried. We ordered chicken tikka masala which was nowhere close to its name. The main ingredients were sugar and coconut. We clearly did not need to order a dessert. The naan was very thick and tasteless. Tadka daal was just boiled lentil. Do not waste your money here.

I have been here quite a few times food was ok nothing special but ok if your hungry, now the food is disgusting and the price has gone up, I won't be back, dreadful place.

First class food never had a bad feed yet 👍

Seems to be going down hill. Last two meals not good.

Dissapointed to say the least! ordererd food for delivery, 1 hour later I rang in to ask if it was on it's way as it was late, got told that they were waiting on the driver to come back said it should be around 10 mins. 30 minutes later I ring in again as the food hadn't arrived! got told it will be 5 minutes for it to come cold!! Had to wait in total of 2 hours for my food today, living just down the road! There shouldn't be a delivery option if you can't keep up with it! This isn't the first time this has happened because it's everytime I get something from here, never again! Be faster getting Dominoes from Coleraine delivered.

First class, great food and service

Love this place we go nearly every weekend a most for a evening in carry out lovely staff and amazing food

We have been enjoying this location since it opened, always busy but worth waiting for. For the past few visits waiting and delivery times have been unrealistic, due to the quality of the good we have put up with the poor service. Tonight has been the final call, unrealistic waiting time and the quality of food so poor.. Fingers crossed we get a new curry option in town as Spice House has run its course... Gutted.. Fingers crossed people won't waste their money waiting for hours for what is now a very poor curry....

Delivery could take up to 90 minutes but is certainly worth waiting for. We normally order the £20 meal deal for 2. With this you get 2 starters, 2 mains with rice of your choice, naan bread & 2 cans of soft drink, poppadoms & a dip. Portions are huge so this does us for 2 nights. The chicken punjabi masala & lamb jalfrezi are excellent.

Good value for money but food was cold by the time it was finally ready.

Good kebabs and really cheap!!!! Best places for kebabs but currys not so good.

Disappointed with our order the past 2 times, it has been delivered late & been cold....2nite I ordered online....said 45 mins for delivery or 25 mins for collection....20 mins difference? We only live a few minutes drive away!!....dont know if we will order again, food is good but not when it's cold!!

Consistently good. Delivery can be a lottery though... usually forget something.

Like the food when I order but I have waited a hour and 30 minutes so far on one pizza it is a week day so they won't be rushed of there feet I have rung to ask about my order and it hasn't even left the shop yet not impressed at all with this service

Decent Indian takeaway which also does normal chippy type food.

Went her every weekend for a Doner Box was in last Sat and sad to say it will be may last they have put the price up Ok still got a good box now the box is the same size but not as full and very greasey had to through it out and the dog did not eat it very sorry but going down hill

Excellent food and good customer service

If you are wanting a quick indian takeaway, then this one may suffice. Mind you, after tasting their food, I cant help denying that it was 'Authentic Indian Cuisine' as stated on their marketing efforts. I would have prefared to travel to Coleraine for more traditional indian tastes. However, this sufficed and we did feel full at the end.

s was terrible, food was 25 minuets late and cold. The kebab was dry and just meat on pitta! despite ordering salad and sauce. Had put a note in the additional information which was also ignored. Very 🤔DIssapointed

s was terrible, food was 25 minuets late and cold. The kebab was dry and just meat on pitta! despite ordering salad and sauce. Had put a note in the additional information which was also ignored. Very 🤔DIssapointed

Decent pizza's tho we ordered for collection and had to wait 40 mins after assigned collection time. Only started making the pizza's when we arrived to collect them.

Decent pizza's tho we ordered for collection and had to wait 40 mins after assigned collection time. Only started making the pizza's when we arrived to collect them.

Good food, fast service and ready before they said it would be. Very impressed

Good food, fast service and ready before they said it would be. Very impressed

Food was 15 minutes late web after they added 10 minutes to delivery time. They forgot my can of coca cola and said hey have it up within 5 minutes, after 30 minutes coke still hadn't arrived so had to contact just eat jut to get it. Food was loop warm and also was told id get free bottle of coke with next order which prob won't happen. I usually like spice house, but after this my head is turning

Ordered the munchy mixed box, only 2 goujons? Very skimpy with their chicken-every order always has a stupid amount of donner meat instead!!

Food was 15 minutes late web after they added 10 minutes to delivery time. They forgot my can of coca cola and said hey have it up within 5 minutes, after 30 minutes coke still hadn't arrived so had to contact just eat jut to get it. Food was loop warm and also was told id get free bottle of coke with next order which prob won't happen. I usually like spice house, but after this my head is turning

Food was 15 minutes late web after they added 10 minutes to delivery time. They forgot my can of coca cola and said hey have it up within 5 minutes, after 30 minutes coke still hadn't arrived so had to contact just eat jut to get it. Food was loop warm and also was told id get free bottle of coke with next order which prob won't happen. I usually like spice house, but after this my head is turning

Ordered the munchy mixed box, only 2 goujons? Very skimpy with their chicken-every order always has a stupid amount of donner meat instead!!

I ordered a chicken kebab and recieved a doner kebab. So had bread and lettuce for dinner.

I ordered a chicken kebab and recieved a doner kebab. So had bread and lettuce for dinner.

Ordered a mixed donner box kebab, however there was only 3 pieces of chicken tikka! The pakora and chips were a bit rubbery but tasted fine. Donner meat was a bit colder than it should have been, disappointed as I usually enjoy this takeaway :/

Said it would be delivered an hour and a half after ordering and we didn't get our food for over 2 hours food was cold and really dry....

Ordered a mixed donner box kebab, however there was only 3 pieces of chicken tikka! The pakora and chips were a bit rubbery but tasted fine. Donner meat was a bit colder than it should have been, disappointed as I usually enjoy this takeaway :/

Said it would be delivered an hour and a half after ordering and we didn't get our food for over 2 hours food was cold and really dry....

Didn't give me any chips . Food was cold. Had been sitting for ages, even though extra time was added to my collection time. Disgraceful

As usual got burger wrong, it isn't so hard to read an order! I wouldn't be annoyed if this was first time though constantly happening

Food was cold and asked for sauce and salad separate but arrived with kebab drowned in sauce this is the third time they have got my order wrong will definitely not be back again

Staff are always really friendly. The best curries in the town, by far! Recommend the Dansak and Patia. Never let's us down. Keep up the good work!

Yes I am really happy with the brilliant service, I would recommend this again, thank you..

Food was cold half the order missing when it came it was cold too

chips abit over done tho burger was great

our usual take away cant beat it.ALWAYS full of flavour not stingy in portion.great menu and great staff.

20mins before estimated time, excellent service! great food 😊

Very little salad, nana bread tiny,overpriced will not re order....

Chips were cold and half cooked but the curry was piping hot and delicious so I stuck to that.

Chips tasted like oil an could tell they had been reheated, unsure on how many times. Was inedible

1 hr late and pizza tepid nowhere near warm

Delivery was 55 minutes late, food lukewarm

outstanding, burgers were amazing

Go here every weekend food is great handy parking and the staff are very helpful and always give you good advice on the different types of meals

By the time to food arrived i wasn't hungry plus the order was wrong .. rang up to complain and they sent the correct order with no charge however I had to wait another 45 minutes

Great food Asked for it hot and got it Will be back

burger was wrong wasnt impressed and forgot chips with pizza meal tho delivered them after ! usually a quality meal

Food was ok what we got anyway. Didn't get full order had to wait for chips. No bacon in burger which I paid extra for.

food was abit soggy and over delivery time though always eat out of here so cant complain

Kebab meat wasn't same quality and the chips had been reheated usually great food

Chicken in the kebab was awful definitely not fresh ! Couldn't be ate !!

Nightmare!!!!! Ordered at 6pm. Didn't get food delivered until 8:30pm. 2 and a half hours for a delivery like. And when order was delivered had to pay extra £2.00 on top of the pre paid order. Food wasn't as to what I had ordered but wasn't for waiting another 2 and half hours for delivery of my proper order. Staff were very unhelpful and would give me even a part refund because of wrong order or late delivery. Definitely will not be ordering from them again!!!!! Shame to give them one star coz they don't even deserve any.

I asked for a 12inch Pizza with bbq Base and extra sauce and was given a 12inch Pizza with no bbq sauce...need to pay more attention to the note left on the order

A great madras and a tasty kebab!

Food was great as always, but we got two tubs of mint sauce and no poppadums!

Been here for takeaway very nice food, large portion worth it. Ordered pizza and kebab quiet delicious

Took an hour and a half to be delivered. By the time it got here the food was cold and the chips were soggy. Pure raging. Would like a refund to be honest

Order never arrived on time, 20 minutes later app updated to say it was delivered, rang the store order was apparently never received and almost 2 hours later food arrived, chips were covered in house sauce and slightly cold overall pretty poor experience.

Good Chinese food Good chips and prawn crackers Delivery good hot food 🍳🍗🍖🍕🍝🍟🍛🍲🍡🍛🍲🍜 ........................................

Love the food in here , kebabs are massive , currys nice although I like my tikka masala less coconutty ( have had in the past ) but the food is freshly made and delicious , and my fussy teenager loves the korma so it's a hit all round

Kebab cold. Asked for sauce to be separate, it wasn't. No can of drink with my meal deal. Will not be ordering again for a long time... If at all.

Was a long waiting time, didn't get what we ordered, we ordered two tikkas and I have no idea what the curry was we actually received, certainly didn't taste like tikka