The Hedges Hotel in Ballymoney

Crap food for tourists. Many tour coaches stay here and place may become very busy. I'd rather recommend to have food in the pantry near by. It cleaner and have better quality food.

The staff were friendly and very helpful. The food was gorgeous and the portions were large in fact i couldn't finish my evening meal. I would unreservedly recommend this hotel and hope to stay there for another weekend break soon

I want to say a massive Thank you to the hedges staff and Amy especially, they went above and beyond for our special family event held tonight 21.03.25 nothing was too much bother the service and the food was outstanding. Thank you again for everything. The food was amazing and the portions were huge.

It's a tourist trap. The food is horrible and the staff does not care about Tourist, they just care for your money. I wouldn't recommend it. Tourist trap. High prices and terrible food. They only care that you leave them money. I don't recommend it.

Lovely place and excellent lunch

Popped in for Sunday lunch/food. Staff are warm and welcoming. Beef Carvery was served in a massive portion. Make sure to arrive hungry! One of the game of thrones door is here.

Beautiful hotel and food delicious.Nothing was any trouble.we will deadly be back ❤️

I went there also as a part of a bus trip with a guide. Food was disgusting. If you have no other option, could be okay because it’s a big plate. However if you got some alternative, I don’t recommend.

Best sunday lunch around amazing food friendly staff and lovely setting 😋

I went on a week day, and it was dead quiet. Good service and has a pool table.

Location , staff, cleanliness , value etc etc, all first class. Really warm welcoming hotel and in my opinion the best all round hotel on the Antrim coast. Oh and breakfast was superb too. Great job Robert and the staff too.

food was okay at best but a very generous portion for a decent price.

As other reviews say, lunch is filled with tour groups which are taken here, maybe the tour guides are getting kickbacks. Food is distinctly average with the meat being dry although the portion size was decent. However pricing is not transparent, I'm not sure why I was charged more even though I should have had a "discount" for being on the tour and could not see a menu around at all, there was a qr code for the menu but no phone signal in the area and WiFi is password protected for hotel guests it seems. I later checked it and see I was charged more than the website shows for the full price?? I didn't get a drink or anything extra. Response: There should be transparency. All the tour drivers choose to take their captive tourists to this place for lunch so it's not crazy to think there's some incentive to them even if it's a free lunch. The card given by my driver for us to give to get the "discount" had his name written on the back so could definitely be for kickbacks or he gets a free lunch for bringing people there. Nobody is going to leave the queue of 50+ people to go to the reception to try to get access to wifi, the password was not available via qr codes in the restaurant at the time or I would have used it. I appreciate the fact nobody is forced to get anything and it's partly a concern of the tour organiser that this is the only stop where there is ample time to eat anything, with no alternative options in the area but the driver did not mention about there being a cafe at the other side of the hotel, nor was it immediately obvious which suggests for whatever reason they were trying to push people to have lunch in the restaurant.

1 star because you have to pay 5 pounds for the parking lot and still aren't allowed to use the toilet there. Impudence!!! The main thing is to collect money. 5 pounds is just a joke

Relaxed,Beautiful place and good quality meals loved scenery. 🥰😘😋🤗

Food was excellent and best breakfast in Ireland was nicely cooked and great quality the staff were really friendly and helpful only stayed one night but best sleep in hotel ever could not recommend it enough if you want a relaxing time look no further than the hedges hotel

Amazing location! it is right on the Hedges! Great service. The owners were very friendly and my kids had a great time planning with their dogs. The restaurant at the hotel has great views and serves good options for food and the food quality is also fine.

Spent 2 nights with my family at this amazing hotel. Google maps will take you to the Estate, the hotel is 1km further up the road. less than 2m walk to the Dark Hedges, the grounds are also stunning. Staff are very friendly, food is amazing and great value. Rooms are clean and tidy and if you need anything the staff or owner are very helpful. 30 mins drive from the Causeway and rope bridge. Worth every penny.

5 stars is not enough I would rate it 10 star’s fantastic location and the staff are very helpful and polite would highly recommend The Hedges Hotel for every occasion

Very old hotel, without the capacity to serve the number of people they receive. We were looking for lunch but unfortunately the huge line did not allow us to get to the door. Very dirty. They only have 1 sanitary service! Bad service from your waitress. I do not recommend it. I would not go back

Staff where extremely slow and the food was absolutely disgusting chicken wings for starter where full of fat and the mains bang bang chicken came out burnt and the lasagne came out with burnt garlic bread I would not recommend this place at all also was a 35 minute wait to even get a order in DO NOT GO

Family of 3 stayed 1 night at the Dark Hedges hotel. It was perfect for the night stay, dinner was great and breakfast in the morning was fabulous. Rooms were clean and staff was friendly. The walk to the tress was beautiful and just what I imagined. The only con was they don't have room service, not enough of a disappointment to change my 5 star review. Just would have liked to enjoy food in the comfort of our room after a long day of travel.

I stayed at The Hedges Hotel for one night with my husband at the end of June. The hotel was lovely and the staff were very welcoming. We would definitely stay there again in the future

I begrudgingly leave a 1 star as it will not allow me to leave 0 stars. I have never had such an extremely disappointing experience at a hotel. My family and I were visiting the Dark Hedges and had initially planned to stop by for coffee and a bite to eat afterward. Unfortunately, our visit was marred by appalling service. My children needed to use the toilet, and we were aware that it is common practice to make a purchase for restroom access, which we were willing to comply with. However, the staff's behavior was shockingly rude. They not only refused my children access but did so in an unnecessarily harsh and demeaning manner. When my mother approached the staff to discuss their behavior, she was met with further rudeness. Instead of addressing her concerns professionally, the staff laughed at her and dismissively stated, "that's the policy." Their lack of basic courtesy and respect was astonishing. This experience left us feeling unwelcome and disrespected. We decided against spending any more time or money at The Hedges Hotel. I strongly urge management to address their staff's conduct and provide appropriate training in customer service. We will certainly never return to this establishment and cannot recommend it to others. Overall, a deeply disappointing experience that overshadowed what could have been a pleasant visit. Avoid at all costs.

Absolutely the worst place to have lunch, if there was any. We only ate there because we were on a tour bus and there was no other place around. The hotel looked fancy and we expected a menu to order from, but all there was was a small buffet of tasteless English food. And they charge you some 20-odd quid for a sorry plate of food. I'll suggest walking around the hotel to their pantry and ordering some snacks.

Very good catering...the hotel is an 8-minute walk from the filming site of the Harry Potter series.

Decided to call for lunch on a Thursday as in area and read their own Facebook publicity. Well what a bad decision. Arrived behind a bus tour. Reception told us where to go to the restaurant. Found a seat for ourselves, had to ask for menu after 15mins, not greeted or welcomed. Another 15mins order taken. Another 30mins waitress came to say our order was delayed because of bus tours arriving. Asked again after another 15mins where our food was. Eventually it arrived after almost 2 hours. Had it been excellent food wouldn't have been bad but it was not even as described on the menu. Thought I was having mash but got chips. Pretty ordinary food. Also charged for drinks that we never received. Let's just say we will never be back. Very poor.

WE spent a lovely 2 night break at this hotel. Staff were excellent, very friendly and welcoming. Food was great, good choice for breakfast, cooked food at breakfast was fresh and warm. We ate both nights in the hotel and the food was lovely and a reasonable price. Rooms were very nice, bed lovely and comfortable. Location was great, a stones throw from the Dark Hedges and it's a good location to explore the north coast from. Would recommend the hotel and we will definitely stay there again.

i visited here on a coach trip with family. We only had 1 hour or so here and there was a massive queue, due to several coaches stopping at the same time. The food selection was poor, the food was quick budget food and was no better than I used to see in my school days. Very poor quality was cold and had all dried out under the heat lamps. For £15 you get a very small plate of food, a flat glass of soda and a rubbish selection of salad on the side, the staff were very unhelpful, miserable and lacked customer service, this is usuauly very rare in Northern Ireland and I blame the management here as they were not approachable and quite aggressive. I have tried to get my money back for this meal but they refuse to accept liability and I have reported them to my tour company to convince them to stop their tours there in the future as I can imagine I wont be the first person to complaint about this food. The managements attitude to my family complaint has been very poor and I will be spreading the word about thier actions. I have spoken to other members on the tour and they agreed the food was terrible. Please consider again when coming here for food during your tour, stick to a packed lunch if i was you!!!

Do not eat here,we were served dry empty tasteless lasagne and flat coke.We complained to no avail!

We stayed here for one night as we were going to see the Dark Hedges. The hotel is a 2-minute walk away. It couldn't be better located! Very nice hotel, clean, perfect bedding (We had a 160cm tall, top). We ate well at the restaurant in the evening, the staff were pleasant. Hotel located in a very quiet area with a beautiful setting, surrounded by nature.

I came here because as part as the coach tour lunch break. It's a buffet and you can only get the food ONCE , they didn't tell us this and there's no sign about this, I only took a bit of food and my friend literally took a square of lasagna and four onion rings.

We came here for the carvery and wasn't to be disappointed. Ok the initial starter took a while but our server, well he looked to be the only server Paul, explained that it would take some time to come through. But when they did come out they were hot and full of flavour, the carvery portions were enormous, opting for the beef we were served up good sized slices with lashing of veg and potatoes! We also went for desert and yes there is a waiting for this as well but it's no biggy really just sit back and enjoy the atmosphere, the food will come when it's ready, and it'll be hot and full of flavour