Spice House in West Lancashire

Good takeaway, sometimes a little short on the meat but my chicken tikka madras,, tonight, was delicious. Perfectly spiced. Hit the spot.

First time ordering. This was amazing! Had the Mixed Meat Thali. Portion sizes were amazing. Quality and flavours were very tasty and perfectly cooked! Really Appreciated the free starter. Really made us feel welcomed as a first time customer. Phone service was perfect! Whole menu looks great so definately will be trying more meals in future. Superb! Thankyou

Well… where do i start. The 1 for food hygiene doesn’t shock me given the service i have received tonight! 2 hours passed after placing the order along with multiple calls to attempt to find out where the food was- we were told 5 minutes… two minutes. To then find out the delivery driver gave out food TO THE WRONG HOUSE. The man on the phone was nothing but rude- telling us we were one of 100+ orders that day so it meant nothing and then hung up. we will never be ordering from here again… disgusted isn’t even the word.

We have ordered take away from here several times and every time the food and service is top notch. The lamb madras is my particular favourite . Definitely recommend

Im quite dissapointed, i havent been for a while and thought i dont want to drive somewhere. The peshwari naan isnt that good, it has very minimal flavour for what a peshwari is. Pretty much 0 sweetness. The poppadoms came a bit stale so not the happiest about that. The curry i got was a pathia which is usually spicy this one was not, not the most flavoursome curry, compared to other curry shops in the area this is not very good. I will not be ordering from here again.

Waited and waited for delivery 40 mins after told meal would be here. We were eventually told the driver was here, but no-one was there to accept delivery. Turned out the driver was at the wrong address but when my wife phoned to ask where the meal was she was told there was no-one at that address to take delivery. Eventually received a cold meal, phoned to complain and was told we could have a refund but they want their food back. Had to keep meal as it was too late to order elsewhere. Customer service disgraceful.

Meal was 40 minutes late. Driver went to wrong address. Driver rang me to ask where I was customer service none existent won't order from there again have ordered from this restaurant numerous times for same address paid on same card details and they still can't get it right

Love the food here, only recently started coming to spice house and we haven't had a bad meal yet. We always pick up our food and it is incredibly hot and fresh.

Had a takeaway was awful threw most of it in the bin. No flavour to naga curry Tandoori mix grill no flavour. Keema Nan barely any meat Biryani bland poor quality never again

Absolutely lovely food and great value, I asked for a custom requirement online and it was perfect, couldn't recommend this place enough based on our experience!

Food took 1 hour 45 minutes. Chicken tikka masala arrived with NO meat in it. Could not believe it.

Toe nail in me food 😂😂as if never coming back Mate had a curry from here and been ill with food poisoning all week

Dirty horrible punjabi toenail in my food

Took a hour and a half to deliver food only round the corner from my home said originally 45 mins happens frequently late delivery and drink forgot to be packed with meal last time I ordered and driver off hand said I don’t pack the food oh great customer service 👍🏻

Great food. Friendly delivery drivers. I always give them a tip

Very poor experience. We ordered online. Message to say it would be delivered 30 to 40 mins. An hour later we rang to ask if it was on its way. Again at that moment we got another message to say it was on its way (Ormskirk to Burscough) 30 minutes later another telephone call to ask when it would be delivered. After arguing with me to say we had received it when we hadn't she put the phone down on me. The meals arrived 10 minutes later, just about warm. Will not be ordering from them again

The lamb tandoori and chicken tikka masala was ok, onion Bhaji was nice. However the chips were basically wet they were so soggy, the popadoms were inedible, they’ve managed to burn them and undercook them in one go. And the mint yoghurt sauce, I don’t know where to begin, anything this colour should not be served, the amount of food colouring in this is terrible, looks like a tub of play dough. Never again!

Chicken wings are not chicken wings they are the smallest drumsticks ever and extremely dry. Chicken tikka on the bone was ok. Kebab in a naan was awful the chicken so dry and chewy. Clearly been cooked ages ago and not fresh. Avoid.

The food from here is great,always hot when it arrives and the prices are very good.

Tasty food at sensible prices. I ordered through Just Eat, and paid by PayPal. If you don't use Just Eat you have to pay cash.

Had a lovely Chicken Tikka Naga from here last night, been here a couple of times before, food is always tasty

My brother & sister in law live in Scarisbrick and introduced us to The Spice House. I would certainly recommend this place to anyone and I rate it over any places in my local area, to the point we travel from Bolton if we want an Indian! The food is fantastic. We have sampled quite a few different curries from the menu all of which have been full of flavour. My personal favorite is the chicken tikka kebab. 100% recommend!

Used to eat from here 25 years ago and popped in here after work late on... Have to say its as good as its ever been and the staff were great! 10/10 Definitely be back!! :-)

My fav takeaway. Ordered for years, then suddenly stopped delivering to area which is 10 mins away :-(

Would recommend to anyone... Really nice food and delivery god as well

Decent curry house with some great deals

Another amazing meal tonight. Hot and freshly made. Thank you!!

Just ordered from them i got a chicken balti don't no what it was but it defo was not balti got to be the worst curry I've had by far don't waste ya money

Horrible green gel like substance on nan bread, tikka was watery, poppadoms tasteless

Although the meal was OK I'm disappointed the poppadoms came from a packet like Tesco. Start the meal with poor food your always going to be disappointed. Just make your own.

Great food delivered by excellent staff.

Excellent food, quick preparation, friendly staff 👌

We ordered from here for the first time last night and we was not disappointed....the mixed grill tandoori we highly recommend.... the food was still hot when arrived we are so happy with our service from here we are ordering again tonight ...... brilliant food keep up the good work spice house

Just had the most amazing mixed grill. Can not fault the food or service always exceeds expectations. Would not order from anywhere else. Best indian food by far 7*

Love the curry from here, never had a bad one xx

Lovely food quick service recomended

Good Indian in the heart of ormskirk

Ordered delivery which arrived with no poppadoms, rang the shop and they apologised and said they’d send straight away....still waiting

We have been going the Spice house for over 15 years, generally we have been happy with the service and the food. However we ordered last week and left plenty of time , just in case it got busy. It took two and a half hours plus for delivery. I phoned up after about two hours and it was obvious they had forgotten our order. Waiting this long for delivery has happened before , after the first time, we thought we would give them the benefit of the doubt and order again. The delivery driver said he would give us money off as we ordered on just eat, and we would get some refund, this didn't happen. Sadly because of this , we won't be ordering from them again.

Not sure why there are so many negative reviews here. We have been getting our Indian takeaways from the Spice House for years and we have always had top notch food. The mixed meat thali is fantastic value, and the deliveries have always been really prompt. We ordered a mixed meat thali last night and I'm looking forward to the leftovers later for my dinner :)

This place has been a blessing during lock down.has kept me going with curry lol. i am happy to recommend spice House for takeaways but they can sometimes miss stuff of your order so be warned.

Ordered on sat 9th may for first try of Spice House and was expecting long wait due to pandemic, arrived hot and fresh and was really tasty! We did ask for some changes to set meal that wasn’t made and no one called to say they wouldn’t be made. Apart from that this was a good experience and recommend for curry in the area. We had the set meal for 2 which was good value for money also. Good social distance drop off too.

Dreadful. Over 2.5 hours wait for 3 x dishes, food quality is poor when it arrived. Three or four small cubes of chicken and the different curry sauces were all very similar flavour, very runny and not authentic at all. Steer clear!

Unfortunately I have to post my review now due to yet another vastly delayed order. I am all for giving chances and hate to give a negative review, if ever. However, I have waited 2 and a half hours for my order to arrive 3 times prior to now, and I am currently over 3 hours in, after placing an order tonight when the restaurant had predicted an hour. The food is good if you are happy to at least double the projected time of arrival but this will be my last.

Ordered our food at 7.15 and at 9.45 we rang the restaurant to query where it was and we were told ‘it’ll be at least half an hour to 40 minutes’Three hours for a takeaway? Not the first time it’s happened and I just hope the food is good when it eventually arrives

Ordered food for delivery - told 40 minutes and after 2 hours rang and was told another 40 minutes - 3 hours from ordering direct on their own website ( not just eat) and still no food. An exceptionally poorly run business. There is no excuse for this service they are full of excuses about how busy they are dreadful company.

We had our first take away from the Spice House recently while in lock down. The food was very good and we ordered for 7 people and all varied. I had the Madras which was very good. The service was also good as we ordered early. The big disappointment was the dips for the poppadoms which were ridiculous. The small pots were that small not even enough for one person never mins about 7. Lime pickle, chutney etc just pointless. Such a pity as the food was good.

Absolutely disgusting service. Waited two and a half hours for a delivery and they failed to show up and then switched the phone off eventually went down to the takeaway as it was too late to order anywhere else and they just said they were too busy

Absolutely disgusting and disappointing from start to finish, ordered on the website at 17.43pm all fine money straight out my bank order taken!! no sign of the food at 19.30pm so I rang and asked for an update got put on hold to then be told they cant find my order but should be with me in 15 minutes if it's not ring back so at 20.00pm I rang back line constantly busy couldnt get through at all...then at 20.46pm the food arrived, cold, bland and definitely not chicken tikka masala looked an tasted more like diced chicken in a tin of tomatoes, I tried to ring them but it was either engaged or off the hook, absolutely shocking service and food wouldn't use again!

We placed an order at 8:20, called them at 10:30 told it was being made..couldn't get through from then on in and order didn't arrive. Placing an order is a lottery. Sometimes they deliver sometimes they don't. Not advised if you want guaranteed delivery

Amazing food...reasonable pricing... Will definitely go again

Fantastic take away delivery on time , used Spice house before and will continue to order from them had the s meal for 2 this time only criticism is I would like to tip what i want to not have this already included in the bill .

This place has lovely food, but the service is absolutely terrible. Ordered at 4:30pm via their website, phoned at 5:40pm and was told they didn't open until 5pm(maybe they should change their website then!!) and it was going in 2 minutes, phoned at 6pm and told it should be with me any minute and then again at 6:25pm and told me it had only just left after 6pm, now its 6:30pm and still no delivery:Then i phone you again at 6 40pm to be told your driver couldn't find the address!! you've delivered here before, so your driver must be an idiot. If you can't deliver then don't offer it, especially since you charge for it.

Ordered 6pm ish for a delivery between 6.45 and 7pm. Typically as the other reviewers point out showed up late 7.25pm and forgot our rice. Shame been ordering here for years (also only place that delivers). God help them with ubereats, just eat etc. Next time I’ll make the effort to collect from either passage to India or Anukha which both serve better food. Vote with my feet! Sorry guys

Ordered at 7 and food didn’t arrive until 9. No apology or reason for the delay. Food was good. Wait time was not

Always have a great meal from here

After a few bad issues last week I was very disappointed and wasn’t sure about ordering again but these guys just fully redeemed themselves this weekend. They awarded me a special discount due to last week and replaced what was missing last time on this order. The food was truly delicious, the communication was great - a pleasure to speak to the person on the phone and delivery time was perfect this time. Thanks guys! Much appreciated! 🙂👍🏻

Ordered by phone... it’s a five minute walk to the restaurant.. told it would be an hour for delivery. Okay, an hour and a half later Called to chase “just left”. Two hours after order and a frozen pizza later..you’re taking the piss

Great tasting food, and very hot as freshly cooked, pleasant staff. Ordered online and ready in 15 mins. Couldn't order for delivery as new estate and postcode not recognised but told you can if phone order through.

Great tasting food, and very hot as freshly cooked, pleasant staff. Ordered online and ready in 15 mins. Couldn't order for delivery as new estate postcode not recognised but told can if phone order through.

Just had the set meal for 3. Top draw. Where all sat here, none of us can eat anymore. Stuffed. But loads left. Well recommended. 👌👍

Can’t thank the delivery driver enough!

We enjoyed our takeaway from this restaurant. The staff were polite, the service was efficient and the portions were generous. The biryani comes with an egg rather than salad vegetables. The peshwari naan only contains coconut.

Fab takeout last night. Quick delivery..... Lamb was perfectly cooked and a free naan bread!!! Would deffo recommend😁

Excellent meal. Vast improvement spice house , please keep it up and well done. I expect that standard every time. Abbey

Got a takeaway tonight which was absolutely spot on !! Awesome curry! Well done👍🏻👍🏻 The only criticism was that they forgot my popadoms which I’m sure would of been lovely. Will use them again but will check delivery next time .....

Wow spare of a moment for an Indian meal. Wife said no delivery places around. I searched and found this gem. Cost me £33.50 for 3 main meals rice x 3 naan x 3 and poppadoms x 4 plus delivery get ordering folks

The food was good nothing special but the portion size for the price was small, not much meat and too much curry sauce

Food amazing. Great staff quick delivery. Eat here all the time

verry good service and would highly recomend anyone to order from hear , food is great , and the service is spontanious

I had an evening to myself so frequented a visit here for my dinner. I ordered all my favorite Indian food and found it was a very good dinner, full of flavour and plenty of food! Good value and excellent customer service. Would definitely visit again!

Great food! Totaly embarrassed though as they initially missed off the chips which I asked just eat to take off the bill. It was fine as we had chips to throw in the oven but the boss actually drove round to refund us and to provide a complementary drink. Felt pretty ashamed but was made up with the service. The rest of the food was great! Delicious and not greasy like other places. Would definitely use this place!! Thank you guys !!!! A+++++

I've used Spice house a good few times they are fantastic. We recently ordered and they missed a portion of chips from the order and the boss came and delivered us a free coke and offered a refund. Amazing service as a small business owner this type of service is few and far between so hats off to the staff! Steve

This was one of our favourite indian takeaways in Ormskirk and we had built a great relationship with the gentleman who was in charge of the place (He would give us a great deal on the price of our food as I think he knew we were students) We were quite the regulars and the food was great. However, we visited last weekend for collection and we weren't greeted by the usual friendly face. It seems that this takeaway has had a re-vamp on their menu (which looks fantastic) however customer service was not that great. We arrived for collection and sat waiting for 20 minutes before any staff acknowledged us! Then when a member of staff did acknowledge us, she simply asked 'what did you order?' not what our name was. It seemed like whoever is now running the place has not quite got the grasp of customer service. However, food was still nice. But for us, we've lost our local takeaway that we used to love for the friendly service.

Would not recommend. Ordered online & received e-mail confirming order & giving a delivery time of 30 minutes later. Half an hour after expected delivery time we still hadn't received the food, tried calling the restaurant & when they finally picked up was told rather abruptly "its on his way". After a further 20 minutes the order arrived. Food was awful - popadoms were broken into tiny bits, meals were stone cold, sauces too thick & gloopy & it was all tasteless, no flavour to any of it. Will go elsewhere next time.

Fabulous Indian takeway lovely tasty food.lots of choice and delivery service available a must try very nice

Love Spice House! I've had food from there a few times now and everytime we have had lovely food, great service and we even get freebies thrown in! Staff are also lovely! Would recommend!

We were recommended by friends, and were nor dissapointed.

Food cold, nan bread burnt. Took an hour and a half, after saying 45 minutes. Won't be going back. Terrible