GastroRanking-logo
whatsappWhatsapp
phoneCalldesktopWebsite
menuMenu
bookingBooking
3.3

Based on 278 opinions finded in 2 websites

site_photo4

Nº 220 in 256 in Tandridge

CUSTOMERS TALK ABOUT DISHES WITH..cookedspaghettipizzapasta

comment_iconOpinions

Food was okay. Service was a bit slow. Music wasn’t to my taste. Not sure I’d go again.

site_logo

Cheyenne May . 2024-12-04

MORE AT Google

This review is of Spaghetti Tree in Shirley. Nice place, staff were attentive and friendly. Over priced for basic pasta dishes and the prices of wine were high. My wife had lamb shank which was tough and tasteless. Why is it so hard to find good food for a reasonable price these days?

site_logo

Rod Butcher . 2024-10-06

MORE AT Google

It was a year ago my husband & I visited just before the dreadful fire but I’ve just read the awful reviews from some people & just had to react. We went for lunch on a lovely summer day & sat in the garden, it was beautiful with a lovely bar at the end & pretty little lights all around. I had some kind of seafood pasta & a lovely glass of wine & it was perfect. It’s sad it seems to have some bad reviews because we loved it & would have returned. Keeping our fingers crossed that it can re open soon

site_logo

Gixergirl600 . 2024-07-20

MORE AT TripAdvisor

Spaguetti tree in Warlingham Our party was a group of four me and my partner arrived first without a booking and was seated near the window. We was asked what drinks we wanted so ordered some beer. Around 15 minutes later the other couple arrived to meet us, they ordered a bottle of red wine some Olives and a Bread Basket we all started drinking and eating. We must of been in the restaurant for over 30 minutes before a member of staff suddenly asked my partner to remover her Baseball Cap. My partner asked why are you only telling us to remove our hat now?. if you would’ve asked us when we came in, we would’ve happily gone to the pub next door, but nobody said anything we told you we had a party of four and you sat us down in the front window. my partner reluctantly took it off and was uncomfortable for the rest of the evening because she hadn’t done her hair as she would’ve liked to have it done. They told us that we either need to move further down in the restaurant around the back where nobody else was, or we could stay where we was by the window if she removed her Hat, there was only three tables with guests in the whole restaurant. The food wasn’t that good either, and I think we will never go back there again after this experience. We have been there before but certainly won’t be going back again.

site_logo

Jerome Eccles . 2023-07-20

MORE AT Google

Spaguetti tree in Warlingham Our party was a group of four me and my partner arrived first without a booking and was seated near the window. We was asked what drinks we wanted so ordered some beer. Around 15 minutes later the other couple arrived to meet us, they ordered a bottle of red wine some Olives and a Bread Basket we all started drinking and eating. We must of been in the restaurant for over 30 minutes before a member of staff suddenly asked my partner to remover her Baseball Cap. My partner asked why are you only telling us to remove our hat now?. if you would’ve asked us when we came in, we would’ve happily gone to the pub next door, but nobody said anything we told you we had a party of four and you sat us down in the front window. my partner reluctantly took it off and was uncomfortable for the rest of the evening because she hadn’t done her hair as she would’ve liked to have it done. They told us that we either need to move further down in the restaurant around the back where nobody else was, or we could stay where we was by the window if she removed her Hat, there was only three tables with guests in the whole restaurant. The food wasn’t that good either, and I think we will never go back there again after this experience. We have been there before but certainly won’t be going back again.

site_logo

Jerome E . 2023-07-19

MORE AT TripAdvisor

Really good service and the food was great. Very accommodating to young children too. Will definitely be back

site_logo

Gobika Saiganesh . 2023-07-15

MORE AT Google

Four of us had lunch at The Spaghetti Tree , Warlingham. Some had ordered pasta which arrived as small portions in large plates. The fried calamari, was the cheap off cuts and not the calamari rings as one would have expected and for the price paid! Disappointed.

site_logo

Carmen . 2023-07-14

MORE AT TripAdvisor

Really nice staff friendly restaurant will return Good food xX

site_logo

Femida Medlock . 2023-07-13

MORE AT Google

Visited for my daughters birthday. Disappointed is an understatement. Bland overpriced food, very slow service. Such a shame because it's a beautiful restaurant.

site_logo

Selda Refet . 2023-07-05

MORE AT Google

Not great delivery, food cold, pizza upside down in box and one main dish absolutely tiny about two mouthfuls.!! which was nearly £15!!!

site_logo

gary smith . 2023-07-01

MORE AT Google

When coming into the establishment I was greeted by welcoming and friendly staff, the owner took us directly to our table. Our order was taken straight away, super quick service when ordering our food. The food came had an outstanding finish, everything on our plate was absolutely amazing. The new summer menu was incredible. Staff came over to check we were okay with our food & drink. The music, atmosphere and service is amazing. Thoroughly enjoyed my evening throughout. I can't thank the staff and the owners enough for their welcoming service... wonderful to see a business ran by woman ran so well. Girl power!

site_logo

georgia pearson . 2023-07-01

MORE AT Google

Excellent service delicious food.. Great atmosphere 👌

site_logo

Leeford Quist-Therson . 2023-07-01

MORE AT Google

No music outside but other than that amazing thank you! Also had amazing service from our waitress Keisha. She had great recommendations and was extremely friendly the whole time.

site_logo

Isabelle Taylor Pierce . 2023-06-27

MORE AT Google

Staff were incredible , above & beyond, food was absolutely delicious. Freshly made to order based on my allergy. Lovely Sunday dinner, can’t wait to come back again.

site_logo

Andie Louise Butler . 2023-06-25

MORE AT Google

Would be better if you smiled, enjoy

site_logo

ryan holmes . 2023-06-23

MORE AT Google

Booked a table for 16 people for an 18th birthday. They were friendly and attentive to all our needs. Food was really good and nothing was too much trouble for the staff. Thank you Spaghetti Tree for a great night.

site_logo

Ruth Hawkins . 2023-06-22

MORE AT Google

Great food and the service was excellent.

site_logo

Simple Grass Ltd . 2023-06-22

MORE AT Google

Girl with blonde hair amazing service

site_logo

Ella Ramsey . 2023-06-21

MORE AT Google

Service was amazing. We went for lunch and sat outside, the staff were amazing and treated my nieces to making their own pizzas which was a great way of entertaining the little ones.

site_logo

Smita Patel . 2023-06-13

MORE AT Google

Excellent, would recommend 10/10

site_logo

Saeed Ali . 2023-06-11

MORE AT Google

Terrible restaurant awful service We had booked for a birthday night out We were seated late for our booking and lead to a table in the garden . We were left for a least 10 minutes before we were given menus and left again We did not get to place our orders until 8:30 (we were seated at 8 even though table booked for 7:45) We order starters and mains and drinks The drink didn’t even arrive until we asked again The starters were poor the mains were bland . You should not have to ask several times for your food and drink The waiting staff were inexperienced and that showed all the way through our evening As the garden was getting cold we went to go inside There was no one to discuss this with as the staff were nowhere to be seen Amazingly someone who seemed senior then stopped us and said we can t go inside due to payment systems . But he relented and allowed us to go inside (as if were were going to run off ) Avoid this place When the food and service are poor they should not call themselves a restaurant I assume all the instagram ready areas bouncers at the door should have been a warning. IF YOU ENJOY GOOD FOOD & SERVICE DO NOT GO TO THE SPAGHETTI TREE

site_logo

Samantha Back . 2023-06-11

MORE AT TripAdvisor

First time here and will definitely return

site_logo

Stuart Furzer . 2023-06-10

MORE AT Google

What a shame! We had a table in the garden area, the seating was lovely with lights all around, the food was quite nice…. But the service was terrible. We asked for tomato sauce for Childs chips three times, ice cream was served without a spoon, kids were trying to eat it with a fork. Cocktails and drinks were left on the bar without being brought to the table for ages. We arrived at 7.20 for our 7.30 table and We left at about 10.10pm and no order had been taken for dessert. (For the adults). We had paid the £35 for set menu but it wasn’t even completed, we were in a large party of people, so didn’t want to complain and ruin a birthday celebration. But had I have been just dining with my family I would have definately made a complaint. For this reason I won’t be recommending this restaurant. Which is such a shame because they could be brilliant! My sons cocktail had nothing but ice and was gone In three mouthfuls, he did mention this to the waiter, who just grunted. I think with some experienced waiting staff this place would be a lot better.

site_logo

Tricia B . 2023-06-05

MORE AT TripAdvisor

It was great to find parking outside as normally this is quite hard. Booking was very easy and it was also easy to change the booking. The service was very good, very polite and quite fast. The food was okay, not great But some in the party thought it was lovely. I think they need to market it as either a restaurant or a bar, because the table next to us were effing and blinding, which, when you are there with children can be inappropriate. It was actually very expensive for what we had at over £130 for four starters and four mains with no alcohol The umbrellas were absolutely filthy and it looks like it hasn’t been particularly well cared for. This place could be truly amazing as it was when we first went just after Covid. They were heaters on, but you couldn’t feel any heat at all. Not sure I would visit again in all honesty .

site_logo

Andybarnes12 . 2023-05-30

MORE AT TripAdvisor

OK. Felt like we were going into a nightclub on entry with the heavies on the door, not really the norm on entering a restaurant. Just OK food. Not very fast service, attempts to be attentive but didn't feel the staff had great people skills sadly. Not much flavour to the food. Heat lamps switched off in the garden after a while yet that was where we were seated. I had a funny turn nearly fainted, only had 3 drinks so not drunk. We then cancelled a drink order and decided to leave, staff were told repeatedly that i was ill so will be leaving and to cancel and yet when we went to the bar to settle up they were argumentitive about the drinks that were cancelled. Won't hurry back.

site_logo

Gemma Fenwick . 2023-05-28

MORE AT Google

Great service and friendly staff, food was pretty good too. 😁

site_logo

Graham . 2023-05-20

MORE AT Google

Overall, myself and my Husband were not impressed. He accidentally booked a table for the outdoor area. Fair enough - that is his mistake. Upon arriving the host confirmed this with us - I was surprised and asked if there was anything inside. The mixed raced young lady who was hosting laughed at me and said "no, we are fully booked". I asked if it was warm outside... Now this may seem, at first blush, to be a stupid question but considering the weather isn't exactly 30 degree heat, one would have assumed she knew I was meaning whether there were heaters out there... Instead she made a sarcastic remark and said "it's same weather out the front, as it is at the back". Not particularly the response I am expecting. And considering she then tacked onto the end of her sentence that there are heaters in the umbrellas, she knew exactly what I meant. So, whether she thought she was being funny, or whether she as purposefully being obnoxious I am not sure but it was not welcomed and for the sake of clarity, it was rude and uncalled for! Moving on.. the heaters she referred to were 4 small heaters positioned under a very large umbrella which did little to nothing to make a difference to the harsh wind! Anyway... a meal for 2 consisting of only mains, 2 cokes and a pint of peroni set me back £52.80. Make sure to double check your receipt! I didn't check and they kindly whacked a service charge on there! The peroni itself was £7.00 - I expect those sort of prices in central London! Not in a village on the outskirts of Surrey! The food was average. The pesto pappardelle was nice, slightly too salty for my liking but the portion was very small, despite being £16.50! Overall, for our first time trying this place, it was a poor experience. I asked for a VAT receipt and was told that the VAT number at the top of the receipt was sufficient for VAT purposes. It isn't! In summary, the host was rude and obnoxious. The rest of the staff were pleasant and nice to engage with. The food was average but overpriced, as were the drinks. We won't be returning.

site_logo

Andrew Silk . 2023-05-17

MORE AT Google

Good food, beautiful gardens and great ambience inside the restaurant. Good for large groups we were a group of 18, There is some parking on site and a little on an road across the road

site_logo

AshaS88 . 2023-05-16

MORE AT TripAdvisor

Once you had true Italian food you know it's not it. Pasta sauce tasted like dolmio not the fresh tomatoes sauce that it should be. Meatballs tasted like cheap meat. Couldn't finish my dish. Pizza was ok, 6/10, cheese was a bit weird. Such a beautiful place with a lot of potential, but needs to improve the food.

site_logo

Mariana Martins . 2023-05-11

MORE AT Google

Service was good but the food I had was average, the pasta with clams was extremely oily.

site_logo

Candice Howe . 2023-05-11

MORE AT Google

The food was Amazing and prices very reliable. Definitely recommend this place

site_logo

Dina Carvalho . 2023-05-10

MORE AT Google

Lovely food, drinks and friendly staff 😊

site_logo

Ellen Banister . 2023-05-09

MORE AT Google

Easy to book, door staff were hilarious, waitresses were brilliant, friendly and fun. Food was great, there was a live singer and the atmosphere was cool. Had mains, deserts, cocktails and wine 👌🏽 Will definitely visit again.

site_logo

Liam Smith . 2023-05-07

MORE AT Google

Had the whole place to ourselves as came at 2.30 on a Sunday. Amazing food, would defo come back !

site_logo

Ellie Browne . 2023-05-07

MORE AT Google

Great food. Great staff. Can’t complain

site_logo

Denzel 29 . 2023-05-05

MORE AT Google

Visited the Spaghetti Tree on Saturday with my friend for lunch. The front of house member of staff who greeted us, let the side down badly. The food was fabulous as always and the waiters, smiley, friendly and approachable. The front of house lady, who showed us to our table, didn’t smile at all and made us feel uncomfortable when we asked her about the wines and if we could try one before ordering. She did not make us feel welcome at all. They definitely need back the original lady who greeted you when they first opened, she was lovely, smiley and nothing was too much trouble. Great place but the initial greeting needs to be by someone who seems happy to be there!

site_logo

Julie Forscutt . 2023-04-25

MORE AT Google

We had been planning to visit the Warlingham Spaghetti Tree for a while and am pleased to say that it was worth the wait. A very warm and friendly welcome upon arrival and the service was very good throughout the meal/evening. The restaurant has an interesting décor that makes the restaurant feel like you could be anywhere. I can only speak for the evening we attended but our fellow diners were a nice mixture of small and medium sized groups who all looked like they were enjoying themselves. A very friendly atmosphere was helped by the live music around 8pm onwards with a mixture of 90’s and 80’s upbeat classics and some ballads as well. All the staff were very friendly and attentive making sure we our glass was full and the time between courses was just about right clearing away our empty plates from each course once we had finished. The food was good and the menu provides a good selection of Italian classics. The drinks menu has plenty of cocktails and the wine list was uncomplicated and would think caters for most tastes. If you are looking for somewhere you can enjoy good food, nice drinks, attentive service and a lively atmosphere then I would have no problems recommending this restaurant. I think the only caveat I would put on this review is that if you are looking for a more romantic and intimate experience then perhaps visit mid week. One of the couples on a table adjacent to ours were not expecting the atmosphere to be quite as lively and not sure they were enjoying the experience as much as the majority.

site_logo

TheCarrollsSurrey . 2023-04-24

MORE AT TripAdvisor

Excellent food and service, will definitely return

site_logo

Graham Ward . 2023-04-19

MORE AT Google

well fitted out restaurant with exterior dinning in better weather, portions are good and at a medium price. service is prompt.

site_logo

philsO2379PC . 2023-04-18

MORE AT TripAdvisor

Enjoyed a great meal here for our anniversary. Nothing to complain about. Service was great and the food even better. Good portions as well. Would return and highly recommend

site_logo

Darren Morgan . 2023-04-12

MORE AT Google

Enjoyed a great meal here for our anniversary. Nothing to complain about. Service was great and the food even better. Good portions as well. Would return and highly recommend

site_logo

darrenmorgan73 . 2023-04-12

MORE AT TripAdvisor

The service was great and food recommended

site_logo

Richard Aeschlimann . 2023-04-09

MORE AT Google

Amazing service, food was amazing. Entertainment outstanding!! Dana is the best

site_logo

T Elizabeth . 2023-04-07

MORE AT Google

Very welcoming. Came for food and drinks and all the staff were friendly and accommodating. The owner even came over and was lovely. She answered all questions we had about the menu and the story behind them opening the restaurant was amazing. Very happy they got through the lockdown period and are thriving as what we could see on the night. The music was great and the cocktails were amazing. Will deffo be coming back! Thank you to all the staff especially James for the amazing cocktails and drinks deffo the best we've tasted for a while.

site_logo

Caiden Kantor . 2023-04-07

MORE AT Google

Bad bad experience!!! 03/04/23 6:40pm Girl who welcomed us in not very welcoming at all!! Looked Like she didn’t want us there. Last minute booking !! Steak came out with extremely dried onions on top way to crispy and burnt to eat !! Chips were dry over cooked and looked like something from wimpy. Peppercorn Sauce so thick and cold couldn’t eat It !! Lady who served us looked Like she did not want to be there. Atmosphere really not nice However girl working on cocktails was fantastic!!! Working very hard And doing a good job. Such a shame we will not be back again The bill was £140 !!! For 2 people Very disappointing Don’t bother !!!

site_logo

Sean Dempsey . 2023-04-03

MORE AT Google

Reserved the table and realised that I’m working so call back straight away and they didn’t pick up, left message few times anyway They charge me for £20 and when I called them back to get my money back, they just passing phone to each other and basically didn’t give the money back and zero customer service and no actual manager that I could deal with. I had the right as I cancelled in less than a minute. Never going back and my friends too

site_logo

saloomeh zaiem . 2023-04-03

MORE AT Google

The food was absolutely amazing. Words can’t describe how good it was!

site_logo

Elvis Zygmanta . 2023-04-02

MORE AT Google

Came here for a Saturday night out. Our server was jake. Absolutely amazing!! Would come back just because of him!!

site_logo

Emily Baxter . 2023-03-25

MORE AT Google

Such a good night, Jake was such a good waiter

site_logo

Mia Mccarrick . 2023-03-25

MORE AT Google

Food was amazing. And staff were so polite and friendly, definitely coming back soon!

site_logo

Shannon Thompson . 2023-03-22

MORE AT Google

Quiet, romantic, gorgeous food, great service

site_logo

Althia Bevan . 2023-03-21

MORE AT Google

Delicious food, great service from Keisha

site_logo

Kat Burn . 2023-03-21

MORE AT Google

Very happy with my Mother’s Day experience at Spaghetti Tree. There is a wide variety of food and drinks, which are all reasonably priced. There was a singer providing entertainment. Only downside is there’s not much parking if it’s a busy day. We had to walk down with a baby. I’d definitely recommend!

site_logo

Oma Efe . 2023-03-20

MORE AT Google

I recently visited Spaghetti Warlingham, the service was really good, The waiter that served our table was called Jake he was really passionate about his job and took care of our table, very impressed, will be returning. The other staff were also really good.

site_logo

Daniel Pyne . 2023-03-19

MORE AT Google

Very disappointed with the service at spaghetti tree. Food was really nice but for my main was given chips after asking for Sauté potatoes. Was then accused by the waitress of ordering chips. It turns out they had just run out of Sauté potatoes. After waiting over an hour and a half for my meal. The manager then thought a tequila Rose and taking of the service charge would be adequate. Although it had ruined the whole meal. Personally wouldn’t come back.

site_logo

Dominic Falzon . 2023-03-19

MORE AT Google

So over rated and owner in denial when resistant chef not working

site_logo

Kim Keohane . 2023-03-18

MORE AT Google

Really recommend Spaghetti Tree Warlingham. Amazing food & excellent service. Overall 10/10 experience

site_logo

Chloe Roberts . 2023-03-18

MORE AT Google

lovely night out pre birthday ☺️

site_logo

Izzie McDonagh . 2023-03-13

MORE AT Google

Cold food, extremely rude manager

site_logo

Alex Glover . 2023-03-10

MORE AT Google

Lovely food, service was spot on and extremely attentive.

site_logo

Katie Smith . 2023-03-10

MORE AT Google

We visited on Friday & paid a £10 deposit per head in which when coming to pay the bill they refused to take off and insisted it was a booking fee to hold our table. A service charge was also on the bill so it doesn’t make sense as to what the £140 was for, none of us had ever known of a restaurant to take a deposit and not deduct it from the bill! They then charged us an extra £66 on top of the payments as they said we’d paid too little even though we had proof of paying the correct amount. Don’t bother visiting

site_logo

grace0210 . 2023-03-07

MORE AT TripAdvisor

Absolutely amazing service, James and Dylan, Keisha 10/10 service

site_logo

Filip . 2023-03-05

MORE AT Google

Just enjoyed a lovely meal at Spaghetti tree!

site_logo

Lynsey Evans . 2023-03-03

MORE AT Google

Food and entertainment fantastic but really poor customer service ruined the overall experience unfortunately.

site_logo

Catherine Phillips . 2023-03-01

MORE AT Google

Great place for food and drink and staff ate friendly

site_logo

Ben Smith . 2023-02-28

MORE AT Google

For the cost very poor, won't be going back.

site_logo

Scott Mclean . 2023-02-28

MORE AT Google

We went for a dinner for four people. As we arrived, we saw the two bouncers on the door which set the tone for the night. Inside the restaurant was fitted out like a club - mirrored walls, big bar in the middle, booths, and loud music. The service was slow, rude and unusual. The music was loud and we couldn’t hear one another. The dishes themselves were fine (average Italian food). The toilets were strange. The hand washing is linked between the men’s and women’s, which means you sometimes accidentally bump hands with people in the other loos. Maybe come if you’re looking for a cocktails night out. But they shouldn’t market themselves as a restaurant.

site_logo

JSanders97 . 2023-02-27

MORE AT TripAdvisor

We were so excited to finally visit but sadly didn’t enjoy it as hoped. Got seated at the “crappy” table .. even though 70% of the place was empty. Left waiting for staff to attend to us multiple times (was left without appropriate cutlery for my Nutella Pizza (DONT recommend it) and due to lack of attention ended up eating it with my hands (it’s Pizza I suppose, so not the end of the world) which was very messy. -Food was nice-ish. -Staff was nice (when they did attend to us) -venue is cute -slightly overpriced Dont want to give up just yet on this place, will try again to be seated outside once it’s warmer (will also be more demanding of better seating if available and more attention if needed ).

site_logo

Sab Bas . 2023-02-27

MORE AT Google

The management need to change their attitude. We were a group of 12 plus 1 child. We were given a maximum of 2 hours yo eat and keave. This works if there are 2 or 4 people eating NOT when it's a large group. We could gave spent a much large amount IF we had been allowed to be there longer than the 2 hours. The management either need to refuse taking large groups OR allow a much longer window (probably 3 hours) to enjoy their meal. I think the stubborness to not extend the eating time took away our fun. We were celebrating a birthday and it was actually ruined by being asked to leave after 2 hours. Whilst the food was nice and the staff were generally pleasant, we will certainly NOT be going back there again. Shame on the management.

site_logo

Paul Vasdev . 2023-02-26

MORE AT Google

Waiting staff were friendly and helpful. Food was ok albeit rushed and they couldn't wait to clear the table. Manager was unpleasant and seemingly determined to rush us and have us out within 2 hours. There really should be some leeway for large groups expecially those with young children, as it takes longer to decide what to eat and actually eat. We were told we couldn't order dessert which is just bizzare as we probably would have spent another £200 on those and more drinks if not made to leave. We had gone to celebrate a birthday but the manager's attitude really ruined it. Shame but won't be back or recommend.

site_logo

kamal vasdev . 2023-02-26

MORE AT Google

Great food. Service shocking! Waited ages before they took our drink order. Drinks missing, had to ask again for some of the drinks. Staff seemed more preoccupied with what they looked like and each other than giving good service. The food was lovely, if a bit overpriced. We were only given a two hour time slot and was reminded that we needed to vacate the table, but we also had to ask three times for the bill. When we eventually received the bill, they automatically added service charge, which we would have happily paid, if we had decent service. We asked for it to be removed, but it was still added on when we gave payment. We had to ask again to have the service removed. Shame about the lack of service and smiles as the food and restaurant was lovely. We wouldn’t recommend and we won’t go back. Very disappointing as it was a birthday celebration!

site_logo

DJ K . 2023-02-25

MORE AT TripAdvisor

Absolutely wonderful experience fantastic atmosphere great food . Lovely lady singing great songs that everyone could sing along to . I will definitely make another booking xxxxxxxx

site_logo

karensI9317RT . 2023-02-25

MORE AT TripAdvisor

Terrible service got placed right by the two doors even though I booked my table 1 month in advance - asked to be moved 2 times and then sat here ignored for 20 minutes - I’ve been excited to try this place for so long and feel extremely disappointed as me and my partner were celebrating our anniversary- probably would be a nice place if the staff cared.

site_logo

Alice Smyth . 2023-02-25

MORE AT Google

Firstly I would like to say this place is lovely in the summer in the garden and they should stick to making pizza’s. The food was either bland, over cooked or just tasted of over powering garlic and I like garlic but this was too much. It’s so loud in there and all tables are crammed in that you are literally on top of each other and feel claustrophobic and can’t have a conversation over the loud music. Your made to feel very rushed that your food comes out literally straight after your starters with no breather and as soon as you put your cutlery down they are asking to clear your plate despite others on the table still eating. Just not a very professional dinning experience, more like microwave food instead of authentic Italian and the atmosphere is for for the social media hype then making sure the guest are actually enjoy their time.

site_logo

393carlyb . 2023-02-24

MORE AT TripAdvisor

What a lovely evening with superb food, excellent service. Just a wonderful experience Looking forward to next time

site_logo

Rosie Robson . 2023-02-23

MORE AT Google

Friendly service good place to have fun and cocktails.. We had a table of 4, food in our opinion lousy will not return. Two meals unfinished. Still looking for a good local restaurant.

site_logo

John Hall . 2023-02-16

MORE AT Google

Excellent Italian restaurant. Food was amazing and reasonably priced. Service was really good and staff very attentive , especially the Manager. Good parking facilities too.

site_logo

antony martinez . 2023-02-15

MORE AT Google

First of all this place has no respect for the locals that have to deal with the music and noise from this place, even after hours at half 12 in the morning this place booms out music to the locals that are trying to sleep, the fact that you have two miserable looking bouncers outside says it all about this place, if you care about the locals that have to live outside listening to the noise of music thumping out of this place along with all the other noise after hours then boycott this place, because if they can have no respect for the locals then how on earth are they going to respect you unless they can get money out of you

site_logo

mrtomhallett . 2023-02-05

MORE AT TripAdvisor

We celebrated our daughter's 18th birthday meal with family and friends on a Friday night. Dana was very helpful leading up the event when we had originally booked it. We were able to meet on a few occasions to discuss the finer details which was...

site_logo

SSmith1234567 . 2023-02-02

MORE AT TripAdvisor

A nice place to visit in the summer just to have a pizza and a drink and sit outside however I’d avoid going to the the restaurant inside.Have visited several times each time telling myself I won’t return again. Food is overpriced and not that great. Examples of food I’ve had risotto undercooked, Soggy veal as placed on top of spaghetti, Fillet steak arrived without tiger prawns, salmon tasteless , scallops in a hot curried slightly sauce which it didn’t state. One occasion hired pod Where £500 was taken off account when booking ,on the night wasn’t even going to let us eat the birthday cake we’d bought. We were left unattended for a good 15 -20 minutes not being shown how to work TV or music or offered a drink just left to our own devices until we had to complain. Service charges added even if 4 of you eating And staff are rude. wasted so much money eating at this place on food I could cook better myself. I’ve mentioned this restaurant to other people who have also eaten here and they’ve agreed overpriced for not great food. Won’t be returning.

site_logo

Claire . 2023-01-27

MORE AT Google

For a place called spaghetti tree, the spaghetti was underwhelming. I visited this restaurant with family the other day for a birthday meal and the service was terrible. Not only did all the waiters/waitresses look underage but they seemed to be overworked. Constantly rushing from one table to another when they look as though they should be revising for GCSEs! We sat and waited patiently for hour food for half an hour, and when it still hadn’t come and we asked a staff member they said it would be another half hour wait. All that time for a spag bol and three pizzas! UPDATE: I decided to give this place another chance, again - I am heavily disappointed. Never in my life have I felt as ill as I do now after consuming one of their pizzas. I have been hovering by the toilet bowl for the past two hours, I am even struggling to type this due to the copious amounts of sweat I’m producing. My life is flashing before my eyes, I doubt I will be able to make it through this treacherous sickness. As embarrassing to admit, I even soiled myself as I am unable to lift myself on to the toilet. I’ve had to ask my 11 year old sister to wipe me clean of my own feces, and I can still taste the tomato sauce I regurgitated. I hate you, spaghetti tree. You have ruined me. You have robbed me of my dignity, I shall never be the same again.

site_logo

anna bingham . 2023-01-26

MORE AT Google

Disappointing unfortunately. The first impression was that the restaurant had an odd smell. I had seafood dishes and both started and main were overcooked and rubbery. The creme brûlée for desert was awful, lumpy and the sugar on top wasn’t crunchy at all. I guess it wasn’t prepared fresh, but batch cooked and kept in the fridge for some time. The place is severely overpriced for the quality of food and average service

site_logo

Natalija Reeves . 2023-01-16

MORE AT Google

So first the ‘picky bits’ are huge and are essentially starters and not great… Once we’d had these, we moved on to choosing mains as there’s no way you could have a starter too… So I can’t review the Arancini balls which I didn’t have...

site_logo

richardbI9398ZK . 2023-01-15

MORE AT TripAdvisor

Beefy bouncers ruin experience rude to my mum serious attitude with retired couple who didn’t even enter the restaurant due to intimidation from door staff

site_logo

Michelle Stone . 2023-01-09

MORE AT Google

The atmosphere, setting & live singer was lovely the restaurant looked really modern & the service was okay. It took them about 5 attempts to bring us some bread when asked and a boy kept trying to bring us over sides that clearly wasn’t ours then he tried giving our mains to the couple next to us who you could clearly see had paid the bill already, think he must’ve been new however the young girl that served us was sweet. The food was AWFUL the crushed olives that came with the bread was disgusting and my friends main looked like something they’d serve you for lunch in primary school. Also found it strange they didn’t devein my prawns, I know it’s not mandatory but when your paying like £18 for a prawn linguine l’d expect them too like every other Italian I’ve been too. Both our meals was flavourless and we told who I think was manager on shift she did apologise and offer to re cook the meals for us but it didn’t really sound like she cared and that they are all about the money there as she didn’t offer to take anything off the bill nor did she say she would pass the feedback back do the chefs. I’d recommend waiting until summer for their outdoors to open the food menu there is way nicer and service was much better back then too!

site_logo

Lily Lennard . 2023-01-08

MORE AT Google

It was packed. Very good atmosphere with the live singer. Staff were helpful. Sharing platter starter was amazing but the rest was just ok.

site_logo

J May . 2023-01-03

MORE AT Google

Awful experience felt very rushed with starters coming up as soon as we had ordered our complimentary drink and then being charged an extra £50 due to their being a Christmas entertainment singer, which we did not know about and if we had would not...

site_logo

Daisy H . 2022-12-23

MORE AT TripAdvisor

Took 5 ladies for a Christmas treat booked a booth and was sat by the front door where people kept going out for cigarettes leaving door open even the singer had her jumper on. When I asked Dana why we were not in the booth she was very rude and said to me a table is a table would not Recomemded this place to anyone with staff this rude Also wanted to charge me for a 6th person when there were only 5 of us

site_logo

Elaine Benson . 2022-12-22

MORE AT Google

I was invited along with my family and friends for a Christmas meal and live music £45, our table wasn’t ready and we were all left at the bar squashed because the tables were so far out we felt uncomfortable as the people at the...

site_logo

J2962DScarlaw . 2022-12-18

MORE AT TripAdvisor

We had an awful experience for our Christmas dinner with friends. We had each paid a £10 deposit. Unfortunately someone was sick on the day so unable to attend. They still charged us £45 for her set meal !! They suggested we take her dinner...

site_logo

L9717UAalices . 2022-12-13

MORE AT TripAdvisor

Absolutely wonderful for a works do!

site_logo

Stephen Saloway . 2022-12-13

MORE AT Google

Service was terrible, food turned away twice, harassed for full price with aggressive manager. Stay away from this Money Grabbing establishment.

site_logo

Alisonsfood . 2022-12-11

MORE AT TripAdvisor

Unfortunately this was my 3rd terrible experience at this restaurant. It was the only place with a table available within a 5 mile radius for our group. Service was bad as usual, having to ask for them to take drink orders. Main meals sent back, replacements sent back, but instead of an apology they argued we should pay the full price. Even though the waiter agreed the food was a 'bad batch'. Previous experience has shown me that they are all about the money, definitely not the service or quality. They don't seem to realise they are a restaurant in a small village. No one ever apologises for their errors in there and the blame is always someone else's. Very disappointing and can be quite an intimidating environment.

site_logo

Lucy Parkinson . 2022-12-10

MORE AT Google

Visited in November 2022, we booked an outdoor pod here which made dining great fun! It was heated & roomy for 4 people - it could seat 10 & think it would too tight for that many. You could also book the TV! The service & food was great & the staff very friendly/helpful. Would highly recommend 🥰

site_logo

Kim Edwards . 2022-12-07

MORE AT Google

We have been here in the summer and sat in the garden and had pizza and pasta which was great. We decided to come for a meal and had to eat from the Christmas menu. The Food was poor Service was again poor When we...

site_logo

D2467YGmaxb . 2022-12-04

MORE AT TripAdvisor

Lovely evening in the pod, wonderful food

site_logo

V E . 2022-11-26

MORE AT Google

The food was pretty good but no better or worse than any other comparable Italian restaurant. The service however was aloof and disengaged, it was like they didn’t want to be there and didn’t seem to be interested in the client experience. And please take note, if you’re going to do fresh cracked pepper take it out of the plastic container and use a proper pepper mill. This just indicates to me that your going through the motions of service you’ve seen elsewhere and are doing it on the cheap. Overall food ok but nothing special about it but not impressed with the service so not going back.

site_logo

SL L . 2022-11-25

MORE AT Google

Very good atmosphere and decor, food was very good value for money, didn’t really need a starter but all was good and for less than £50 ahead was a good family meal.

site_logo

philsO2379PC . 2022-11-25

MORE AT TripAdvisor

Just a night you can’t understand till you go. It’s well hidden and not a place you will see unless you hear about it. So I’m hoping this review helps you understand how great it is. Didn’t even get photos, but that’s because so much was going on my phone wasn’t important. Just go 🌟

site_logo

BamBams world . 2022-11-21

MORE AT Google

Arrived to a table to that was so cramped that we couldn’t pull the seat out to sit down. So we asked for a different table which they sorted quickly. Food was really tasty and came out quite quickly however the service was quite unfriendly. Makes such a difference to the evening and atmosphere so won’t be returning for this reason alone.

site_logo

Abi Woodham . 2022-11-12

MORE AT Google

Similary restaurants in South East

restaurant_img
3.3

555 Opinions

location-icon153-155 Station Road East
Italian
outdoor_seating_135976takeaway_135976delivery_135976

Incredibly rude wait staff who told us they can't accept walk ins before turning her back on us. No option for take away, nothing. At 13:45 on a Friday. Just plain rude. Restaurant wasn't even at full capacity, clearly understaffed. Could just have an ounce of decorum.

restaurant_img
3.3

440 Opinions

location-icon5 and 6, Roadchef Clacket Lane Services (North) Eastbound, M25, Westerham TN16 2ER, United Kingdom
outdoor_seating_393694takeaway_393694delivery_393694

Very quick service and lovely fresh coffe! Josh was very friendly and polite and professional as all ways! Highly recommend Costa at Clacket lane services!

restaurant_img
3.3

292 Opinions

location-iconClacket Lane Motorway Service Area M25 Westbound Junction 5/7, Westerham, TN16 2ER, United Kingdom
outdoor_seating_380599takeaway_380599delivery_380599

These seem to be the best McDonald's, the food is hot probably because they're so busy and doesn't have time to go cold, but the burgers are still a mess and no care seems to be given when they're being made.

restaurant_img
3.3

292 Opinions

location-iconClacket Lane Motorway Service Area M25 Westbound Junction 5/7, Westerham, TN16 2ER, United Kingdom
outdoor_seating_380595takeaway_380595delivery_380595

Cold chips, took 20 mins to make 2 meals when there was only 5 orders, and staff bickering

restaurant_img
3.4

1134 Opinions

location-icon11 Croydon Road
outdoor_seating_310545takeaway_310545delivery_310545

Food was Luke warm would have been better a bit hotter