Based on 136 opinions finded in 2 websites
Based on 136 opinions finded in 2 websites
Nº 224 in 402 in Taunton Deane
Nº 6 of 17 Chinese in Taunton Deane
Opinions
My family recently bought takeaway for this chinese shop, the portions of the curries were very small compared to the Zian Palace that we usually order from, ( unfortunately now closed) I ordered the spanish omelette, which should have consisted of egg, potatoes and onion, however what I received was nothing like I expected! It had ham, tomato, mushrooms, peas and some onion, I was hungry so I ate most of it but left the ham pieces. We will not be ordering from this takeaway again. Also they only take cash not debit cards, a bit old fashioned don't you think!
Susan Hardiman . 2024-08-12
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Small portions and fairly bland, especially compared to the recently closed Zian Palace, won't be ordering again.
Let's Cortex : The Lost Levels . 2024-08-11
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First time trying this Chinese, absolutely delicious definitely found a new good one!
Carlos . 2024-07-08
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Just had a takeaway from this establishment of Chow mein and asked for NO BAMBOO SHOOTS in it as my wife has an allergy to them. Got home, opened the container, and in it were bamboo shoots. I will never ever go back there ever again. The staff cooking didn't have a bloody clue.
David S . 2024-05-24
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The beef curry is our weekly/ fortnightly treat and it never fails us.
Chris Payne . 2024-04-14
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Food wasn’t good, friends order wrong! Overall just a poor experience!
Taunton Tickler . 2024-03-27
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Food took an hour to be delivered, That’s fine , But food was cold . Chicken balls were bland, special fried rice was bland. Won’t be using again. Bad experience all round. 😊
Timothy Fudge . 2024-03-10
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Overall food nice and hot took ages to come Over an hour not on time and the chips Weren’t even cooked Rock Hard and still white gave rating of 3 star
Nikky Kill . 2024-02-10
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placed a order for collection roughly 10 dishes on a saturday was told the wait would be 90 minutes, turned out to be over 2 hours . Total joke over 2 hours !!! . Would have expected the food to be excellent but wasn't anything special. Sorry but you seriously need to revise your business plan . I will not recommend you to anyone or ever use you again. I only ordered because I was told it was good. Big mistake
Peter H . 2024-02-04
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Excellent , that's all I can say!!
Kerrie Wallis . 2023-12-04
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Just had a delivery, never again threw most of it in the bin!
Jeff Sparkes . 2023-07-26
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Great food and prices - and very friendly/helpful service by the man on duty.
Giles Higgins . 2023-07-19
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Best Chinese hands down! Highly recommend!
Aimee Entwistle . 2023-07-14
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Very friendly, and clean. We ordered pork fried rice, extra spicy and my partner said it was okay but it needed a bit more seasoning. I had Kung po chicken which was also a little bit bland. We had extra crispy chilli beef: one of our favourites but this too was quite bland and needed more seasoning. Overall, I think is was 3/5. We did get free prawn crackers and two pancake rolls which was a nice touch but our mains didn’t really blow us away!
Tammy S . 2023-05-13
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One of the worst Chinese meals I've ever had. Everything was bland and tasteless except the rice and noodles which tasted like burned oil. Prices drastically differ online to in store. Absolutely shocking.
Peter D . 2023-05-05
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Second time for a takeaway from here. Can't fault it. Ordering easy. Drlivered as expected. Every dish has its own flavour. Really enjoyed.
margaret w . 2023-03-31
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This for me is the best in town, well done Ben. Never had a bad meal, have been using this take away for 30 years.
tricks4tricks Susan . 2023-03-11
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Excellent food. I've used this family run business since 1972 and they have never let me down.
Jo Pavey . 2023-02-09
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Single handedly the worst chinese I have ever had. There was nothing sweet and sour about the sweet and sour sauce, crispy beef was bland and tasted like cement, and spring rolls tasted like they had used them to wipe the floor. Spoke to a lady on the front desk, who then passed me onto a manager who had an awful attitude. Very condescending and I called him out for it. He could not accept how bad the food was. DO NOT ORDER A CHINESE FROM HERE! Go to the McDonalds or Mei's instead you'll be far better off. I've worked in catering before and you do not speak to customers the way that he did if you want people to come back. Appauled. Absolutely atrocious all round. Genuinely don't normally react to restaurants in this way but it really was that bad. Half of it went in the bin.
harryjJ5374CM . 2023-01-26
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Lovely chicken curry! Definitely recommend
Nicola pike . 2022-12-07
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Disappointing this time, had to throw most of it away. Put us off returning
Sue Cattell . 2022-08-05
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Food is lovely it arrived hot and fresh 😋 Highley recommended
Kayleigh . 2022-08-03
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Arrived and was told would be 20 minutes. Left to do a few other jobs came back and still wasn’t ready. There was one others woman before me who had two dishes and she was waiting just as long as me. Yet another Kasey walked in ordered and within 5 minutes left. !!!!! Not sure I’m going to go there again !
Dan Donovan . 2022-07-30
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Absolutely dreadful, I'm sorry to say. A lovely lady greeted us; however, was not the one who served us, she shouted through for another young lady. The customer service was horrendous, there were no manners and our food came out and nothing was said, it was just very hostile and unpleasant. Then when we got home and opened all the food ready to eat, it was a complete disappointment. We went for this as we are visiting the area and on the reviews it had the highest - I don't know how! The food was bland and tasted very much like it was just oil in a boil. The noodles were tasteless and the sweet and sour sauce was just like red oil. The Duck chow mein was bland and again tasted as though the oil had been spilt on it before they served it. Our spring rolls tasted dreadful and I can't put my finger in it, but I'm afraid I am very annoyed I spent so much there and can't get my money back because I didn't open it when I was there, as none of us would with a takeaway, so I don't want anyone else making this mistake. I feel physically ill and couldn't eat the food. It's a shame but I'm afraid myself and my partner felt this way.
Lillie Weeks . 2022-05-04
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Arrived 35 minutes early, messed up the order and food was bland and tasteless! Never wrote a review before!
marie parkinson . 2022-02-13
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I gave them an average as it was innofensive. Just bland and sloppy with an aweful lot of MSG (shiney shiney gloopy food!). Chickey satay was fine but the (mildly curry tasting) peanut sauce was gloopy and lacking in a single nut. Beef with cashews was drowned in a gloopy shiney grey sauce. Chewy beef. SF Rice was absolutely fine. Aromatic duck - fine again. Chilli shredded beef was super chewy and shiney. It's just the kind of "Chinese" that rural towns have come to accept as OK. It's not - I'd not order again. Please please can someone open an authentic Chinese?
OntheSpectrum . 2022-01-03
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Best Chinese takeaway in Taunton and miles beyond.
Chris Whiting . 2021-12-27
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Recent travels gave me the opportunity to stay at Taunton and ordered a Chinese takeaway. Ordered a few dishes of what I thought was traditional Chinese food. But it turned out that the soft noodles (chow mein) special dish was cooked in sweet and sour sauce. This must be a Taunton style as I had travelled and eaten so much of stirred fried noodles and never cooked with sweet and sour sauce making it wet and sloppy. I didn't find it appealing to be honest as it was saucy. It is definitely not a traditional Chinese cuisine, but maybe a Taunton style. So the people of Taunton may like it.
independentv2021 . 2021-08-09
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Best Chinese in Taunton, I recommended it to all our guests.
Tony Ormerod . 2021-08-05
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Been going here since about 1978 always great food
Roger Young . 2021-07-18
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I stayed with my partner in Taunton. We ordered our meals last night. The food was hot fresh and delicious. Compliments to the chef and blessings to all the Staff. Thank you all for a great experience! 🙏😇❤️😇🙏
Well Blessed Jade . 2021-06-19
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Excellent Asian takeaway. Delicious food, great value. Friendly and kind members of staff. Highly recommended!
Arabella Watkins . 2021-04-20
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Definitely the best chinese in town and there are plenty to choose from.
Dave . 2021-03-25
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Good food spotlessly clean wouldn't go anywhere else plus they deliver.
Margaret Lewis . 2021-03-20
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Good Chinese food always delivered hot!
African clogs . 2021-02-20
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The guys know what they're doing , been a loyal customer for over 20 year's best takeaway in Taunton by far
Jp Mullins . 2021-02-06
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THE BEST CHINESE IN TOWN! We just keep coming back! The food tastes absolutely amazing and such great value for money too! Really friendly staff and great customer service! Never have to wait very at all long either. I wish I found the South Dragon House sooner! Very highly recommended!
Linda . 2020-12-05
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Lovely delicious food that was piping hot and delivery was fast. Will definitely order from here again!
M2736PRsallys . 2020-11-28
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Excellent food every time we order. I’ve not had a bad dish in 20+ years of ordering from the South Dragon House. Highly recommend their takeaway and home delivery service. The menu is really diverse, offering loads of tasty options.
Fraggle72 . 2020-09-26
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The food is great and constant. How ever a little to oilily this time. General over all good
Lawrence Apark . 2020-07-05
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Best chinese got nothing else to say
Simon Peacock . 2020-05-18
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Absolutely gorgeous!!!! Chicken curry was best I have tasted from a chinese. Chilli chicken hot but really tasty.
121WendyParsons . 2020-05-09
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Never have we ordered from this takeaway before, but I will say I will be going back!!! The food arrived hot and fresh and each item on the plate had a unique flavour making the mea outstanding!! The portions are perfect and it’s enough to just fill 2 people’s belly :). We ordered sweet & sour chicken, chicken chow mein, egg fried rice, mini spring rolls and king prawn with mushroom!! Amazing recommend 100%. Thank you
Bragnall G . 2020-04-19
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Fast delivery and amazing food I highy recommend this place
Lee Langman . 2020-02-11
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After 100 attempts to place order over the phone , I went in and ordered , sat for half and hour... thought all this must be a good sign of a good take away, only to go home and get small portions/ small amounts of meat and tasteless sauce. Beef in black bean- was like gravy, no beans in sight. Spicy beef was not spicy and lacked any sweetness, just sticky from the honey type sauce. Very disappointed
Kellie198 . 2020-01-26
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Called up at 645 and they stated it would be ready at 730. Arrived at the time and they said it would be another 15 minutes. After that I still waited another 10 minutes for my food. Not impressed. Will be going Many Hos for bigger portions and better timings
freddiec1993 . 2020-01-24
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Unfortunately there isn't an option for zero stars Worst Chinese I have EVER ordered from Food was nearly an hour late, when I rang to find out where it was I was told the driver had left 15 minutes ago. Waited a further 20 minutes to be told the driver isn't answering. Thank God the food was free after that! Not so much as an apology from the driver. The chow mein literally tasted of nothing and it was tiny Chicken balls dripping in grease and disgusting. Tiny portions no way enough to feed two people Will never ever order from them again!
Kay020191 . 2019-11-02
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Unfortunately there isn't an option for zero stars Worst Chinese I have EVER ordered from Food was nearly an hour late, when I rang to find out where it was I was told the driver had left 15 minutes ago. Waited a further 20 minutes to be told the driver isn't answering. Thank God the food was free after that! Not so much as an apology from the driver. The chow mein literally tasted of nothing and it was tiny Chicken balls dripping in grease and disgusting. Tiny portions no way enough to feed two people Will never ever order from them again!
Kay Sharpe . 2019-11-02
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I ordered a meal for collection and was told it would be ready by 8:30. I turned up just before and saw two people in the waiting area (i.e. not busy). By 8.35 they had their food and had gone, and I was told my order would be 5-10 mins. Eventually, at five to nine, we collected our food. I said at the time it wasn't good enough and in fairness to the owner he apologised and gave me 20% off our bill. However when I food home my meal and my wife's both tasted burnt. The only reason this isn't getting 1 star is because my parents enjoyed their food.
Jon Wilson . 2019-10-06
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this was very yummy food. there was an excellent delivery service. food and delivery reasonably priced
wotanexperience . 2019-09-29
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Maybe we made the wrong choice, as it was our first takeaway, but the sweet and sour chicken was tasteless and the chau mein greasy
AmyJones12377 . 2019-07-29
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I'm sorry to say after tonight's meal one star is a bit much. Mixed meat satay chow mein tasted like a nasty cheap curry sauce from a chip shop. Broccoli in another dish boiled to a mush. Special rice dish so over drenched in the same on every meal generic sauce, disappointing ribs.... A really poor meal overall after several positive experiences in the past was quite a surprise. They refunded what I asked without argument, but it's enough to put me off for good.
Harvey Rushall . 2019-07-01
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Great quality and fast delivery. Very very good food.
Mark Ward . 2019-05-29
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South Dragon House is quite simply the best Chinese in Taunton. Used togo to any random one until I stumbled upon SDH about 18 months ago.Now I don't go anywhere else. Tonight we had Special Chow Mein and BBQ ribs.with prawn crackers. Absolute perfection. J
Acacia23 . 2019-05-03
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fantastic food always have a delivery. never been disappointed.
Patsy Stone . 2019-04-10
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First used this week Well impressed arrived within 25 minutes pipping hot and with a smile Thank you so nice to have a delivery Will definitely use again very soon
Di farmer . 2019-04-06
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I have eaten here for years and wouldn’t eat anywhere else! Yes it can sometimes be a long wait but they are so busy because the food is good!
Charlieandfood . 2019-03-30
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Excellent meal, good customer service, tasty food and they had no problems dealing with my food intolerances (gluten and dairy). The portions were a little smaller than some but to be honest, that's no bad thing! Thank you.
Tracy Samphier . 2019-03-10
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This is the 3rd time we have ordered from the south dragon house for food on a weekend when having friends and family round. The 1st time was a home delivery and the food was late by about 20 minutes, the 2nd time we decided to collect to to reduce delays, and the food was still late by 20 minutes. The last time and now our final time as we won't be going back again, we were told 40 minutes for collection over the phone, after arriving on time we spent a further 30 minutes waiting for food. Most of the time the food is good, however this time a piece of chicken was found in one of the vegetarian dishes! (A mixed vegetable curry/noodle dish). I feel very disappointed and will be going to another Chinese takeaway in the future.
AmyL23119 . 2019-02-17
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Chips were fine, satay skewers were fine in a decent satay, but why was my beef satay in water? Also beef very rubbery and tastes like wet dog. I regret not knowing this as I'd not have bothered. A shame.
R James . 2019-02-09
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My go to choice for Chinese in Taunton.
Bob . 2018-12-23
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Food was a bit plain and portions were small
john Millard . 2018-12-17
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Generally this is a good quality takeaway for what you pay although unfortunately the quality and service can vary and there have been times we’ve been disappointed and let down by being given the wrong, over cooked or cold food. When brought to the attention of staff they apologised but were quite dismissive and put it down to being busy so not great customer service.
SarahTaunton . 2018-10-12
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We've tried quite a few different Chinese takeaways in Taunton and this is definitely the best. Ordered from them lots of times and they are always friendly. Delicious food! Can be very busy at the weekend so might be a wait for delivery.
parminson . 2018-09-29
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Thank the Lord Ben’s had his holiday, had to try a different Takeaway while he was away and came nowhere near. Fantastic food from a trusted establishment, never disappoints.
lloydm828 . 2018-08-29
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Make sure you have CASH as cards not accepted but worth the effort as really good food. Probably my favourite Chinese Takeaway in Taunton. Don't both going to any of the other good Chinese restaurants in the area as always enjoy the food from this one!
Patricia S . 2018-08-28
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Grandad (Roy) came to George his whole life, “best Chinese in the West”
Tom Thorne . 2018-08-25
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Ordered pancake rolls-very greasy. Chicken curry-good. Crispy duck with pancakes-cold and over cooked. Wont be using again.
anita fouracre . 2018-05-30
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Best in Taunton by far, excellent food and service, never had an issue here!
Paul Mitchell . 2018-05-21
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We were regular weekly customers until tonight! Upon placing our order we were told that they would not deliver to us in Kingston st Mary as they were to busy. This in my opinion is an unacceptable to pick and choose when and where to deliver to. This is not the first issue we have had!, but it will now be the last.
Rachel Francis . 2018-03-10
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Duck with fresh orange slices superb! Food took Ages to get ready though so allow plenty of time.
Angela Berry . 2018-02-23
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From the start wasn't particularly welcoming. Made to feel bad as didn't have the right money. Then short changed. (I noticed) then not even a sorry or thank you have a nice evening. Then got home and found I was given a wrong dish! The food was ok but without the service. Not for me, back to our original takeaway. They won't be seeing anymore of my cash!! Very disappointing...
Jackie B . 2017-11-18
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Below par. Food was overly salty and had a horrid burnt taste throughout!?! Not sure how they managed this. Go to canton cuisine, top quality and you get what you pay for. Only ordered from South dragon as canton cuisine was closed! WON'T BE ORDERING HERE AGAIN! YUCK!
Daddy n Me . 2017-11-13
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Wouldn't recommend anywhere else
Tom Jarvis . 2017-11-07
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Order Chinese Takeaway. After long Train Journey. Had King Prawn, Ginger, & Spring Onion. Quality. Did not have Long to Wait. Had some of my Sisters Chicken. Hot & Spicey. Some Would say Smoking. Enjoyed.
TERRY B . 2017-10-30
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Another great meal tonight with normal humour from the very talk chap Ben behind the counter. Excellent food and value
SteveThraxton . 2017-09-28
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Lookiing for a good Chinese takeway in Taunton I tried this one for the first time, service was good and on time but unfortunately the food was lacking, 3 different dishes that all appeared cooked in the same sauce, wouldn't put people off but wouldn't recommend or go back either.
fr0g1976 . 2017-09-11
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Terrible... traveled ten miles to order but once home the food was so spicy it was as if we were eating an Indian. £30 wasted. Phoned the takeaway and all the girl on the phone could say was sorry about that in the most unsympathetic tone.... would not recommend
Gemma Prouse . 2017-08-05
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We were very pleased with our meals. It is probably one of the best takeaways in Taunton. Even though the portions are smaller than in other Chinese places, the quality is definitely better. It is quite cheap as well. The only thing that could be improved is that they don't accept cards, you have to use cash.
Fabien Hubert . 2017-07-10
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Hemos probado unos cuantos restaurantes chinos en la ciudad y este es nuestro favorito. Su menú es fácil de ver en línea y ordenar es fácil. La comida sabe muy bien, llega caliente y sin mucho esperar. El menú es bastante caro, pero las raciones no están demasiado mal. Sin duda recomiendo este restaurante y estoy a punto de pedir otro chino de ellos esta noche!
cosywafu . 2017-06-25
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Collected a takeaway 24/06/17. The food was top class unfortunately when I got home one dish was missing. The said dish was charged for on the receipt. I will use this place again but will definitely check the order before I leave.
collywobbles2016 . 2017-06-24
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Good food made with fresh ingredients. It's normally busy but worth the 10 minute wait
Noel Smith . 2017-05-02
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This Chinese is two seconds from my house so know idea why I didn't use before. Delicious food, great service and ready really quickly. Recommended!
James M . 2017-04-30
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Pretty disappointed with the Kung-Po chicken. More like spicy chicken in blackbean sauce than any Kung-Po I've had before and no nuts. House special fried rice had very bland chicken and only 1 small prawn.
Panos Eracleous . 2017-04-30
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I can not review the food because it didn't arrive, good communication on the phone,got a call to tell me my food would be 15 minutes late, unfortunately my meal did not come 30 minutes after the call, when I rang to query this the gentleman on the phone was apologetic, unfortunately profanity was clearly audible re my call. I will not order from them again.
Butterflygofly . 2017-04-01
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Without a doubt this is the best takeaway in Taunton, the food was amazing and the service was very professional.
mndynsh . 2017-02-02
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Es un testamento a la popularidad de esta encantadora que llevar más a menudo que no llamar a ellos durante los períodos resultará en el tono de teléfono acoplado. no deseados. Mi mensaje es 'perseverar' como el resultado final es siempre vale la pena.
MaxChillies . 2017-01-29
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I have been using this takeaway for years ,since it first opened as the Kowloon ,I worked In the garage opposite Dunns motors and used to finish work at 5.30pm and go over and get my meal ,this beyond doubt is the best takeaway I have ever used ,it's a family Run takeaway and the quality of food has always been excellent and I have been using it since the 70s and long my it continue
Kevin D . 2017-01-20
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Maybe ot quite the old style Chinese some of us are used to this is slightly more up to date, they deliver which is great (phone early for Saturday night) The ingredients are so fresh , the vegetables in some of the dishes are excellent not mushy.Very Good
Bernie S . 2016-07-25
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I used to get takeaways from here when it was called The Kowloon House and run by a super Chinese chap everyone called George.I usually get my Chinese from a Takaway in Wellington (7 miles away) but driving past the South Dragon I thought, why not, let's give it a try.Wow! I won't be driving to Wellington for my Chinese in future, the food was really, really good and the servings plentiful.
Michael H . 2016-06-26
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Think I'd consider myself a regular although still can't remember that it is no longer the Kowloon House as it was in the 90's. Loads of rubbish Chinese takeaways in Taunton, but South Dragon House is consistent and reliable. Previous reviews have mentioned Ben behind the counter, his humour has not changed in 20 years! It's a family run business that I am glad to support, and my kids love it too.
Giles B . 2016-06-15
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The fact that it's the busiest Chinese Takeaway in town must mean something?! Sometimes a bit of a wait, but who minds when the food is fresh, hit and great quality. And then there's the humour of Ben behind the counter - Try it and see what I mean!!! Overall, good stuff and great deliveries to your home if you want your food delivered
SteveThraxton . 2016-01-13
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Hot and Sour Soup and Singapore noodles a treat on a cold tired nightFriendly fast delivery to our door
Setharoo2 . 2015-12-31
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after my last review praising this place, its with deep regret that i have too report that it has gone from hero to zero. since my last report i have tried to ring the silver dragon to book a home delivery, but to no avail. on four separate saturday evenings since, i or my wife, have tried from 5.30 to ring to order, only to find it is always engaged. the last time we at last got a answer at 6.50. we are dependant on home deliveries because of illness, and because we can't eat to late. i would like to think that because of my last review, south dragon house have increased in customers, if that is the case perhaps they could have another phone line installed, or have someone stand on the roof so i can contact them with lamps or flags. otherwise it looks as if it will be back to bloody kebabs.
dave r . 2015-12-15
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Tried several takes aways in Taunton, this has to be by far the best. Had to wait 45 minutes for the food, however saw this as a sign of a good take away and wasn't disappointed when we had our food.
NationalPaolo1 . 2015-12-05
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my brother-in-law introduced me to chinese meals back in the seventies, and always got them from here.Cant remember what it was called back in those days, we always referred to it has George's. we then moved down to the bottom of East reach to kens at the silver river because of parking outside georges,was impossible.Kens was the supremo curry house. so we stayed loyal to him, until he shut shop. since then we have tried numerous chinese takeaways, but to be honest the quality was very poor, so we went to kebabs, until recently passing silver street with my grandson he mentioned that he was mates with the son and how good their curries are, thought we would give it a tryand we have ended full circle. its a top notch takeaway.
dave r . 2015-10-22
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Really tasty And friendly service definitely recommend
Bryan Sherwood . 2015-10-02
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This Chinese takeaway is the best we have tried in Taunton.First appearance very clean,the food is first class,good quality,tried the beef curry,comes with rice, lots of meat also tried the chicken chop suey and fried rice.The staff are pleasant,eveything about this place is faultless,spotlessly clean.Wouldnt think of going anywhere else.A family business for many years.Goodbye Many-Ho who we have used for some time,they are very good but no patch on this place.
maggie l . 2015-08-03
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We have used this takeaway for many years now.It used to be called the Kowloon House, when we lied in Taunton, twenty years ago.The service remains friendly and the food is just the best around. Whenever we are in Taunton, we always persuade our daughter to get food from the South Dragon House, because it is so good.
Claytoa . 2015-05-04
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A great takeaway.....have ordered from here before and will definitely order from here again. Our food was delivered early by a very polite delivery driver. Food was very nice and the service very efficient.
rory1996 . 2015-04-25
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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103 Opinions
This place does the Best Chicken Chow Mein ever!! I love that it's not liquidy in the bottom like other places. One star lost only because other meals I've had from here have been a little more average, but still good!
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had a chinese takeaway delivered..the food was really good, came really hot it’s the 2nd time i’ve had food delivered before and that time was really good aswell..definitely recommend
157 Opinions
Located in Bishop's Lydiard, a very good takeaway food, open 6 days a week between 5pm and 10 pm..open also on bank holidays 😀 You can place your order over the phone and go pick it up so you don't have to wait over there,they don't do any deliveries. Good food, good service. Definitely recommended...enjoy it
199 Opinions
Waited for over an hour for the food after being told there were only 2 orders in front of mine! I was told it would not take long for delivery. Awful.
370 Opinions
Placed an order for delivery. It never arrived. Did confirm the correct address. They stated they sent it. Someone answered and said never ordered anything. When I stated I was here all night…they changed the story and said they wrong the bell and no one answered. Clearly delivered to the wrong address. The person I spoke to was rude and clearly did not care and had zero respect as spoke to me like a piece of dirt from the start. Kept interrupting and refused to re send order or refund my money. Do not go to or use this restaurant. Clearly do not care about customers and just want your money. If they make a mistake they WILL NOT rectify it.