China & China Restaurant in Taunton Deane

Very disappointed with the young lady we spoke with on the phone to order a collection. Stated we would like to pay by cash and we were told they only accept cash payments from ‘really regular customers’, would also not accept cash for a delivery due to ‘not being able to take our word for it’ Upon asking this question the server became very rude and stated ‘it was the system’ they use. Appalled by the way we were spoken to. Had specifically asked to swap chicken wings to chicken pieces, server said this would not be a problem and then on receiving food, the order was incorrect. You would think being a small business you would want as much business as possible and would accommodate paying options not just for ‘really regular customers’

Horrible place manager should be locked up wouldn’t go there if it was the last place to eat nothing good about it at all

Having just read the reviews and wishing I’d done that last week. The food was expensive, the duck was in chunks and tasteless and the sauce congealed on the plate, obviously straight from a tub. I’m not one for wasting food but £52 went straight into the bin. APPALLING.

This takeaway does not care about customers at all. I’m surprised it’s still running. The same problem as last time no sweet and sour sauce with our dish. I called the restaurant and was told very rudely they packed the sauce. I explained I had only just left them and there was definitely no sauce.. Begrudgingly they told me I could pick the sauce up. As this wasn’t the first time I asked to see the manager. The manager eventually came out but clearly didn’t want to. For some strange reason she started comparing sweet and sour sauce to McDonalds. Saying she doesn’t charge for the sauce etc. I said don’t call it a sweet and sour dish just call it Chicken balls. Her attitude was awful and she didn’t care. I told her you don’t pay £75 for a takeaway at McDonalds either.

Ordered food online via just eat app. Said they’d accepted my order, then that it had been delivered, which it hadn’t been. a tried to call restaurant but no answer. Turns out they are closed today, but still accepting orders online, and then claiming they are delivered,! Unacceptable. Waited ages only to find out closed. If they are closed, they shouldn’t still be appearing open and accepting orders…..

Don’t consider ordering from China China, Station Road, Taunton! Ordered a takeaway for dinner. Husband went to collect it. He came home and I found my order was not what I had asked for on the phone. Specifically asked the receptionist if my dish would come with the peppers, pineapple and onions and she said yes. Phoned up to query this and I was told the manager was out doing deliveries but she would call me back. Manager phoned me and was just getting defensive and aggressive on the phone, raising her voice and saying that I caused the confusion and suggested multiple times that I was lying about previously having the dish I was expecting. She then stated she wasn’t going to argue with me about it and “if you want to order from us again then do, if you don’t, don’t” then she hung up the phone on me! I just spent over £25 on dinner there tonight and I didn’t even get what I had ordered on the phone. I really don’t recommend this Chinese- the manager is rude and does not deserve your custom. She does not know how to treat customers, and is clearly just money orientated.

Order got delivered to my gf by mistake but the driver was very rude to her. I was less than a 5min drive down the road and happily took the order

Ordered a takeaway for dinner. Husband went to collect it. He came home and I found my order was not what I had asked for on the phone. Specifically asked the receptionist if my dish would come with the peppers, pineapple and onions and she said yes. Phoned up to query this and I was told the manager was out doing deliveries but she would call me back. Manager phoned me and was just getting defensive and aggressive on the phone, raising her voice and saying that I caused the confusion and suggested multiple times that I was lying about previously having the dish I was expecting. She then stated she wasn’t going to argue with me about it and “if you want to order from us again then do, if you don’t, don’t” then she hung up the phone on me! I just spent over £25 on dinner there tonight and I didn’t even get what I had ordered on the phone. I really don’t recommend this Chinese- the manager is rude and does not deserve your custom. She does not know how to treat customers, and is clearly just money orientated.

Update to my recent 1* late delivery no communication review - 4pm ish Placed an order online for delivery, website said 25 minutes for orders placed at 5 (their opening time) 10 minutes past 5 order delivered, fingers crossed prompt deliveries remain on the menu 10 out of 10 for food and service

Worst run Chinese in Taunton refusing to deliver to a ta3 post code which is about 5 minutes from town because it’s a Friday or saterday as if,busiest days of the week but to much work for them absolute jokers

Ordered a delivery after over an hour the food never arrived. Use rang up asking where it is they said it wasn’t even cooked yet. So when I asked to cancel the order and for a refund the person on the end of the phone was very very rude and just put the phone down on me. Shocking service absolutely disgusting never ordering from this business ever again

Horrible service, never delivered our food after three hours. Rude and can’t fulfill the orders they take. AVOID!!!!!

Rung at 5 for delivery at 730pm, she said time is fine but at 615pm it turned up unreal. Either takes forever or it’s silly early. Food though was really good

Dreadful service. Ordered at 640 on their website. Was told it would be 90 minutes. Waited longer than this and called them. Told us it would be another hour! Had to cancel. Please don't accept orders that you can't fulfill. And when you know you can't fulfill an order, let the customer know. Awful. I wouldn't risk ordering from them again. Very disappointed family of 4.

Ordered food at 17:30 for a delivery at 19:30, called the restaurant at 19:50, we were told it was out for delivery that's was 40 minutes ago and still no food. No phone call to say its running late, just bulls**t lies. Will not be going back.

Always has been my favourite Chinese Takeaway. I won't order from anywhere else in Taunton.

Take out only at the moment. But the food was good, the salt and pepper tofu was a highlight and the mega chicken box was a hearty meal.

The food was out of this world would highly recommend to friends and family xx

Tried to get a takeaway, were greeted with the most unwelcoming place that looked closed. We had to ring them while stood outside! They didn't have any menus (apart from 1 outside) & wouldn't let us come in the past the door way! This was on a busy Sunday eve! We were so put off we didn't buy anything. Which is a real shame, as I've ordered delivery from here before & the food was beautiful.

Wrong order delivered. When I complained the owner was extremely rude and shouted at me. I would never go there again. I was very upset how the owner spoke to me

Had a takeaway very poor customer service very rude on the phone after taking an hour longer than was told and order was wrong when phoned to complain was told to order elsewhere next time very disappointing

Multiple orders were incorrect in the past, but the food has always been fantastic. The manager is very rude and in denial when you make contact & was told not to order again.

Got TWO of our dishes wrong last night. Manager was very rude and refused to do anything about it. Was told not to order there again... fine by me lol

Terrible Terrible delivery service Ordered at 6:30pm and received my order at 9:17pm!!!!! Poor customer service No refunds apparently !!!!!

Rank is all I can say it’s unediable

Ordered food at 6.45, paid an extortionate price for what arrived at 9.20. Unbelievable shower of S:.’e. Will resort back to trusted Chinese that have always used, avoid these clowns who deliver a bog standard meal.

I have been ordering takeaways and having meals at China China restaurant for many years. The food has always been good and the service acceptable. I support them by using their app, rather than ordering by Just Eat. Today After ordering at 5.30pm for a 6.45pm delivery, the meal eventually arrived at 7.30 pm. When I called the restaurant the female ‘boss’ told me that if didn’t like the wait to go somewhere else. I surely will!

Closed although online it said open. Drove 6 miles too what a waste of time

On arrival at China China the nice gentleman behind reception came over with my order and when he read what was in there I didn’t hear a dish we’d ordered, he was very apologetic and said he’d speak to someone and see what he could do. Out came what I can only assume was the manager, a lady mentioned in previous reviews for a poor attitude came back with the order in hand on a defensive about how orders were taken and saying we the customer were wrong, after politely saying we’d ordered beef and broccoli she said we were liars and had order beef and mushroom as they had cooked it, after politely disagreeing she said again, no we were liars and to not bother coming back. Having ordered many takeaways and eating in the “Restaurant” when it was open years ago we will now be taking our business to Chef Kitchen Noodle Bar round the corner. I highly recommend it from when we have strayed from China China before unfortunately returning for this unpleasant experience with this individual member of staff. The food itself this time was mediocre but that was probably the bitter aftertaste after dealing with this individual.

So we ordered in a take away for delivery from China China Taunton. Order was placed direct with them via their own website. Very easy process with the order placed at 1645hrs with a expected delivery of 1740hrs. Food arrived at 1750hrs hot and well cooked. The food provided was delicious and was in good sized portions. Couldn’t fault the service provided and will definitely use again. Thank you to the staff in the kitchen.

Have ordered from these guys several times and each time it’s painful. They seem intent on being rude and unhelpful. We will never use them again. We didn’t think the food was that good either!

Order food arrived 10 mins late but my reason to complain was it was cold and had to reheated in microwave. I eventually spoke to manager to tell her although it was my first time to complain she needed to know the 2 meals were cold to which she replied......better try somewhere else then Hardly what one would expect and quite rude. Won't order again or recommend China China in Taunton. Very poor customer service.

Ordered Tofu for vegan members of our dining party but was sent chicken instead. Phoned to alert to mistake and they refused to acknowledge it and ultimately refused to do anything which was really poor, leading to these members of our party having nothing to eat. Wish we’d seen the poor service reviews beforehand!

Best Chinese in Taunton..... maybe even Somerset

Awful the sweet and sour prawn hong kong style was well over cooked and to salty The chicken chow mein was so full of salt also it was uneatable tasted like thy added many beef oxo cubes to it for taste.did phone to complain was told to go somewhere else if i didn't like it .shame as i have been in there a few times before on my way home and have delivers in the past to i don't mind like most people paying extra if the food is good wich you do in china and china Cantonese Restaurant at london prices but this was awful maybe that's why you not see anyone in there restaurant anymore eating they certainly can't take crittercism that's for sure shame on you china and china in taunton somerset for not even listening to a customer complaining before being told to go somewhere else if i didn't like it. what a waste of 32 pounds for one person.

Absolutely amazing food. Proper quality, no greasy and good delivery times.

Ordered food from here last night and one of the dishes had a hair in it! Yuk - won't be ordering from here again. Please ensure that your chefs wear head coverings!

We picked up a take away which contained vermicelli and szechwan and having dished it up there was a hair in the szechwan dish. I immediately called the restaurant and told them. Thr rude lady on the phone told me that there couldn't be a hair in the food, that I was lying and that they would do nothing about it. I offered to send in a photograph and was tole not to bother. I said that I'd leave an honest review of my experience and the reply given was 'I have loads of customers so I don't care'. I will not be returning and I urge others to give business elsewhere.

Would give zero stars if possible. Order a large menu for 14 people. Some chilli intolerant so ordered food that wouldn’t contain chillis or was marked not to contain them. Food arrived and everything covered in fresh red and green chillies. Phoned to let them know and was told it was our fault as the menu is clearly marked with chillis. It isn’t. The rude Asian lady told us it has salt and pepper and that includes chillis - !! Why. Why would you cover chicken and chips with chillis. She didn’t want to know and hung up. We rang back and spoke to someone very apologetic and offered us a refund which we had to claim via just eat. So we tried but they told us to ring the restaurant to refund. Again the mad Asian lady was so rude and abusive towards us we could t even explain the issue. She then threaten us with the police! All we wanted was an acknowledgment that the menu was incorrect and chillis shouldn’t have been on the food. But no we had police threats. Would avoid at all costs. 14 people annoyed that could have been resolved so easily. TwDing other receives here - stupidly after we ordered!- I can see customer service skills aren’t their thing.

I would just like to say this restaurant is disgusting. The management is appalling. Ordered a large amount of food from here for my whole family. 3 of the meals came with chilli on ithem whole chillies. Chilli was no where to been seen on the menu or on the website for these meals., but other meals on their nenu did state chillies are included. When calling up to recommend that they state on the menu that there is chilli in there dishes the manager did nothing but shout at me over the phone telling me I don’t know anything about food, she stated that common sence would indicate that in the meal titke salt and pepper is included, chillies are also included.NO IF CHILIES ARE INCLUDED IT SHOULD BE STATED ON TGE MENU, THATS COMMON SENCE. l. I will never order from them again. The manager stated that the chips come with salt and pepper so we should of known there were chillies on themI states that salt and pepper is not whole chillies. Appalled See pictures, these are snap shoots of their menu Chicjen in satay sauce, no chillies. Butvyou can clearly see other meala have a chilli symbil Mega chicken box no chillies

I would just like to say this restaurant is disgusting. The management is appalling. Ordered a large amount of food from here for my whole family. Everything came with chilli on it whole chillies on the chips and chicken. Chilli was no where to been seen on the menu or on the website. When calling up to recommend that they state on the menu that there is chilli in there dishes the manager did nothing but shout at me over the phone telling me I don’t know anything about food and they she had ‘worked there for 8 years’ and were extremely awful. I will never order from them again. The manager stated that the chips come with salt and pepper so we should of knew there was chillies. I states that salt and pepper is not whole chillies. Appalled

Real shame. We have 3 in our dining party that are allergic to chillies. So we were very careful to ensure the items we ordered were suitable. We had ordered chicken in satay sauce (not listed as spicy) and a chicken mega box (again, not listed as spicy) and both these dishes arrived absolutely covered in sliced up chilies! Everything else was delicious, but this wasn't acceptable; so we decided to call and inform them of the danger of not advertising certain allergens and the manager didnt take this as an opportunity to apologise (which would of sufficed, no expectation of freebies) and instead yelled at us about how we didn't know what we were talking about and that the fact it says "salt and pepper chips/wings/chicken on the menu, should of made it obvious". Salt and pepper doesnt mean salt and 'chili' pepper in most peoples mind! As i mentioned; its a real shame as the rest of it was nice and the way this situation was handled really ruined the whole experience. The manager was rude and dismissive and verbally aggressive to my cousin who called to explain our problem. Awful. Take the chance at your own risk!

I have been a regular customer with this restaurant for years and their food is good. However, the service is terrible. On contacting them to let the, know I had a rice missing from my takeaway I was met with what can only be experienced as pure rudeness. I was accused of lying (hold in mind I have never reported anything missing before) . I have received an email banning me from using their restaurant again-all for a missing £3 rice! I’d advise anyone to steer clear.

Food is absolutely amazing,Staff are lovely,Delivery/driver is amazing,Prices r well worth it! I definitely 100% recommend this restaurant :) Me and my family are always happy with the service we get from these guys. Very happy customers here. Thank you

Love it! Always hot and fresh. Lovely friendly service.

Lovely food always very hot when delivered

I complained because the food was uncooked a huge black lump of gristle in the cold slimy pork dim sum I received a nasty email back banning me and blacklisting my address .not only has that silly attitude cost them my business it has cost them the business of everyone I share my experience with . Mr lee made china China a fantastic place to eat and the food was always outstanding .and his customer service was impeccable It’s just such a shame the current owners treat customers in such a bad way .. I have also read through there reviews and unbelievable to find so many with the same complaint as me I have attached another customers complaint for comparison ! I would urge anyone who receives undercooked food to to fill in the online form on the food standards agency page on the government website !they are good and respond to you straight away they also investigate the issue

After 25 years of being a regular customer I complained about undercooked raw pork the dim sum was cold slimy and had a giant black bloodspot that was grissle not only was the pork very pink it was cold and slimy the owners sent the dish to be collected as it was a delivery and whilst we were eating the other items we had to leave the table take the food to the door .I had a very nasty email where the owner clearly couldn’t take the fact they had made a mistake so sent me an email blacklisting my address and banning us from returning .How pathetic is that 😂Ian lee worked hard to make that business a success and he treated his customers really well .The new owners have also in the past been lovley .Reading there recent revues clearly they are having problems .They even attack a customer on there reviews judging them because they are on benefits !it’s disgraceful I suggest reading there Google reviews before going there .fortunately I saved a slither of the raw meat and will be taking it to environmental health !Raw pork is dangerous !a refund and an apology would have been sufficient .Not only have they lost my busness ,my families busness my friends busness they clearly did not realise how there nasty email to us will affect there busness in the future .they are getting a bit of a reputation !

My go to Chinese. The salt and pepper chicken is my favourite! Have never had a problem with my order being wrong and they are happy to change bits for me as I'm very picky! Also love the fact you have the choice of thick or thin noodles. Young girl i usually speak to on the phone is so frienly and polite(aswell as the young guy). Only downside is wait time; but it just shows how popular this place is:)

Ordered a family meal over the phone, all cooked to perfection and tasted delicious, great service as well. Highly recommend.

Recent holidays stayed at Taunton and ordered the foods from China China. We ordered the Singapore style vermicelli, Young chow fried rice and the mixed meat noodles. They were all cooked to the highest standards akin to the style you would find in a top chinese restaurants. The portion sizes were good and ingredients used were fresh and excellent quality. The taste was correctly balanced across all the foods we ordered. I would recommend anyone wants proper Chinese food is to try China China. Overall, a compliment to the cook and staff.

We phoned after 7.30 we waited then it got 20.15 so we rang them well got to say the woman on the phone was so rude in the end our order was cancelled hope we get a refund Will never order from here again

my favourite Chinese restaurant in taunton

I'm a vegetarian and ordered vegaterian spring rolls and there was chicken and duck in it. Spring rolls are raw it's still doughy inside. The meat is really raw and drawing blood still. My partner ordered two side dishes and it came mixed and with food he didn't ask for .

Best Chinese in town. We never go anywhere else

Don't judge people because there on benefits, bad business skills, Will never eat at your restaurant

The best food in Taunton Somerset

After rejecting our local village chinesse through lack of covid measures we have started using this take away. From the moment we ordered we knew they were taking measures for customers and themselves. Order and pay over the phone, wait outside until your alloted collection time, enter the front door and the food is in a table waiting. No person to person contact..Best experience from a local chinesse. The food was amazing, great taste, right amount and not salty. Highly recommended

Awful service. Cancelled our order which was made 24 hours previously, 30 mins before it was due to arrive.

Normally good, but the chicken today was kind of hard to chew like it would be cooked a few days ago

. We ordered ,2 chow main,1 mixed meat which wasn't bad but I had a chicken one, a few plain noodles with big pieces of veg on top with boiled chicken strips, discra full, how a chef could send that out the door I don't know. I never leave anything on a plate but this was rubbish, 2 hour wait, in the bin it went, never again.

Delivery took 2hours. Not happy

Ordering a takeaway when yuo are away on a shot break is always hit or miss.China China is a HIT.It was just for to of us but all the dishes were excellent.Where they contained meat, there was plenty so you did not need to go fishing for something good. All of the dishes were flavourful and for once I did not wake the next morning with that nasty MSG taste in the mouth

Absolutely terrible chicken chilli and garlic so bland the chicken was frozen strips that what you get from Iceland.beef satay bland no flavour what a waste of money

Absolutely shocking service. They forgot to deliver some of the order and point blank refused to do anything about it. After asking again and again, they said I could drive to them to pick it up... And even then I had to wait 10mins at the restaurant. I feel bad for the people on the front desk, their boss is a genuinely horrible person with a complete lack of morality.

Food us lovely. I would say the best in Taunton, staff hmmmm rude.

The most horrible staff that can work in a restaurant. without common sense and respect for people, especially for a pregnant women, just because the owner's car of the restaurant was blocked by the pregnat women(8 monts pregnancy) for 5 minutes she humiliated and offended her.due to the stress caused by the screams and insults of the owner or employee because she did not have the good sense to show up who she is, I was one second away from arriving at the hospital in terrible pain. Shame for such people who do not know how to respect a pregnant woman and cause her stress

Was undoubtedly the best chinese in town. Expensive in comparison but worth the extra because the food was so good But last couple of times we've been, the food has lost some of its appeal and menu has changed a bit. Will still use it but dont think it will be so often

I have tried many Chinese restaurants all over the place and this one rates as best as any I have been to. The food is piping hot and bursting with flavour, now my favourite take away, they never fail to impress.

Very disappointed to book a valentine's meal with you guys and to turn up and find out your closed leaving me with no reservation for an obviously busy night. Such a shame as we enjoy coming here

We've been here a couple of times and have found the food to be very tasty and reasonably priced. I do have a few criticisms though:* The staff are sometimes over-eager, constantly asking if we want more drinks,* They need to move the telephone or turn down the annoying ringtone as it is constantly ringing, seemingly unanswered on many occasions, and* No-one wants to hear Richard Clayderman on repeat. If that's the only music they have then I would prefer no music.Otherwise, it's a good Chinese restaurant.

I have eaten here many times over the years and I have never had a bad meal. The food really is excellent. Personally I would recommend the Kin-Do Pork, but I doubt you'd be disappointed with any of the food here. Service is friendly and efficient, and the atmosphere is nice.

Had a dinning experience at China China 12/01/20Most of the menu was very idmoca and can't say I was Wowed from the start. The restaurant was practically empty (dispite being the weekend). The food served was pleasant but nothing outstandingI would have to question why I have the need to return for a second visitThe restaurant and menu need a serious revamp

Excellent food. We had takeaway and the service was excellent.

Maybe New Year’s Eve is not the best time for a review but we were staying at our friends and going to China China’s to start the evening is what she does every year. We arrived around 7 pm when the place was not too busy yet but it took about an hour for the mains to arrive. It’s a large place so you would think that the kitchen is geared for. Altering for large numbers. The food was delicious when it did arrive, even our two vegetarians were happy with their choices

Nice take away. Enjoyed the food ordered. Warmed up the left overs the next day. Small wait for collection but they seem busy, probably a good thing. Been back since.

Despite good reviews here the whole experience was a very poor one. Stared by being shown to a table, and after taking a drinks order the waiter simply tipped the glasses upside down dropping the serviettes onto the table ( both were dirty, and when pointed out the staff seemed indifferent).we were rushed into making our selections for starters and mains and the waiter actually insisted that one of the choices should be something different, and it was not what we really wanted.Overall food was mediocre, waiting staff were young and inexperienced, pricing was expensive for what is was.Acid test - would we return - answer is definitely no.

Nice food...but been here before a few times so no surprises. Enjoyed the meal good service and nice selection to choose from.

One of the finest Chinese restaurants. Excellent menu. Friendly hospitable service.

Delicious take away, generous and authentic Cantonese. Nice and spicy as it should be. Will be back very soon.

We have loved China China for many years, the food has always been perfect. The staff are very courteous and friendly. Its expensive but as a treat its certainly worth it. But i would like to point out if you are a fan of the potato nest, we are and we always have thoroughly enjoyed them, they are no longer serving them although its still listed on the menu. We ordered a vegetable cashew potato nest on Saturday and were extremely disappointed to find that they are making the basket with noodles instead. We didn't like it at all and told the waiter and he took the cost off the bill. I hope that if enough people complain then they will re-instate the wonderful and tasty potato nest we all love.

We are vegetarian and love Chinese food. Usually we find a few dishes on the menu that we can have. However, the vegetarian options at China China were exceptional, not only in choice but in taste and presentation too. The staff were very friendly and helpful and we thoroughly enjoyed our meal. The best Chinese meal we have had in a very long time. We will be back!

Nice restaurant with very friendly and efficient service Very wide ranging menu with a lot of sea food options included The crispy chicken in sweet chilli sauce was especially good Recommend

Good food , Good service, Attention to detail. just as it should be.

The bad bits.... still using plastic bags to package food,come on that's so 2008 let's use paper bags Otherwise it's a great restaurant great food and good customer service

This is the first time we’d ordered from here and the flavours were as authentic as you can get with a great choice of dishes.

We went to China &China; which has just reopened following a refurbishment. My friends, who have been before, said it was much nicer than it had been.

Takes a while to get through on the phone when busy but the best Chinese food in town!

We were staying in Taunton and definitely made the right choice in going to this excellent Chinese restaurant.

Popped into this restaurant this evening. We were the only customers there so were expecting fab service drinks were served pretty quickly and after a few minutes studying the menu, we asked the waitress if we could change one of the items in the Imperial platter starter which consisted of a mixture of starters my partner and I cant eat pork so because at the bottom of each page in the vast menu book it stated that any food allergies or food intolerance we were to let the waitress know ...we let her know!!! we weren't fussy what the ribs were swapped for....as long as it wasn't pork The waitress went back to put our request to the chef and reappeared a few minutes later with a definite NO .. the only explanation was something about portion size We were stunned!!! Paid the incredibly expense price for our diet coke and bottle of water and left Had a fab meal at the Efes Turkish restaurant just up the road where they were more than happy to make slight changes to the menu An empty Chinese restaurant, a chef that had nothing to do yet couldn't be bothered to tweak a dish Not customer service at all !! Wont be going there again

we have used these a few times great service tasty food and very quick delivery would def recommend ,

We have been here four times in the last six months and had wonderful food each time. We come from London and this is better than most of the Chinese restaurants we used there. Every dish we’ve had is good, but I must mention the Dim Sum and Vegetable Spring Rolls (really crispy as are the Prawn Toast). All main courses are very tasty. Unlike other reviews, the service was good. We waited an acceptable time considering the food is cooked fresh. A tip - get your order for starters in first. We will be back again!

Brilliant food, but can be a bit busy Friday and Saturday

I visited your restaurant last night with my partner and 16 year old son. On ordering drinks, my son was asked to provide ID. I explained to your waiter that the law permits an adult to purchase a pint of beer for a child aged 16 and over when the adult purchases said drink to accompany a meal. Your waiter was adamant he could not have a beer without ID. I explained he was wrong, especially as we had previously dined with you on 3rd November last year without any problem at all, so we walked out and spent our money at a venue where we were served without issue. As much as I like your food, I am now reluctant to return to you in the future. Please see the Drinkaware website which explains the law. You may well avoid embarrassment for all concerned in future if you do.

Not going here again the food was horrible. The chicken had no colour to it and it was very wet almost slimy.

Poor food which was undercooked. Rang manager to voice concern. I recommend you not doing this unless you would like to feel like a theif a liar and spoke to with no level of customer service what so ever. After chicken balls being pink and slimy, the pork slices being very fatty, the ribs being of extremely Low Quality the concensus of eating this food went to zero. A phonecall to the manager to espress dissatisfaction was greeted by a lady actively saying don't come here to eat she doesn't care and the food is fine. After a debate that in our opinion the food is of Low quality and inedible was told we have to bring it back for a refund then being hung up on. I need to espress that at no point of that conversation we're we Doing anything but complaining about the food. So in principal we took the food back to be told that some of this had been eaten and only half Will be refunded no apologies to our dissatisfaction or any belief that we actually were unhappy with the food and actually was just on a scam of some Kind. After making the point you have a unhappy customer and were shocked this is of No concern to your business the reply was she can't keep everyone happy and there's nothing wrong with the food. After telling her her approach was ridiculous she got on the phone to the police to report the fact we were there and tried to turn the fact we were unhappy with the food and the service to a altercation. Made by our self's. I would definatley recommend anybody reading this review to choose elsewhere because if your unhappy with what you paid for then be prepared to be made to feel like someone on a scam of some kind. Unacceptable.

Fantastic food and great service. Well worth it.

Had as lovely evening here with great food

Had to wait to be served as busy on Saturday night. The food was fantastic and worth waiting for. Sizzling jumbo prawns, beef and mushrooms and sweet and sour chicken tasted so good.

We have loved this restaurant for years but it's going down hill fast! Were told that there would be a long wait, over half an hour for food as they had a lot of takeaways to get out. I don't think this is acceptable when we have booked a table and we have to just sit there and wait, it was a bit cold too. When the food did eventually arrive, we found it average, not at all up to the brilliant standard we have been used to. The service is suffering as well as the staff rush about. I hope this restaurant will improve very soon as we have always loved this place but i'm afraid we don't recommend it to anyone now.