Souter Johnnies Restaurant in South Ayrshire

Souters is a regular go to for us and we’ve enjoyed many breakfasts, lunches and dinners there. Food great as usual on this visit but poor service, staff attitude and general presentation on this occasion.

Travelled a fair distance to go to this restaurant for breakfast with our dog. We have been many times with and without our pet. Could not sit in the pet area because of a beer tent which had been on at the weekend. We were directed to the outside entrance of the restaurant and told that was the only place to eat breakfast with our dog. We only decided to stay because we had travelled a fair distance. We have never seen tables there before. It was cold and in a wind tunnel. It was so uncomfortable sitting there. If it had been lunch time and not breakfast, we would have went to another restaurant. It was embarrassing . The waitress was cheeky and rude. She informed me that it was a managers decision, put her hands up to indicate it had nothing to do with her and that was the only place to sit with the dog. I felt it was not a nice experience at all. My food got cold very quickly due where we were sitting. It was obvious we had been discussed with the other members of staff due to her attitude towards us when she came out with our tea. It felt so unprofessional . I only asked if there was some other place we could sit with our dog. Staff need to be more customer friendy and don't make people feel uncomfortable by talking and pulling faces to other members of staff. They say thats it a pet friendly restaurant but only if the weather is good and you can sit outside. They do not allow dogs inside in a designated area. Not a happy customer. Will look for a truly dog friendly restaurant that allows dogs inside during bad weather days and not just outside only.

Been here many times and it's been great and breakfast very good. Not so today. Soft fried egg, big problem. Dour faced waitresses made it (not) a joy to have gone there. Service good but would have liked our dirty plates removed.

Arrived with a work party and was delighted with this place. The decor is lovely, beautiful old thatched pub and inside is modern and fresh but also respectful of it's age and place. The food: A very strong menu with something for everyone. To start, I had a delicious prawn and salmon cocktail, which was so good, I didn't get to take any pictures. Followed by a 10oz sirloin, which was perfect and topped off with a lemon meringue pie, with raspberries and raspberry ripple ice-cream. The service was attentive and subtle, what more can I say - excellent. Now, this place is a little more costly - but 100% worth every penny. I would recommend to everyone, very impressive.

Mother's Day outing with whole family. My Wife left her cards from daughters and grandchildren behind. Phoned to ask if they had been found to be told "if you had left them they would have been put up to the bin". How is that for sentiment!! Meal cost £350. Very uncaring people. Won't ever go back. What would Burns have said about such callousness

Passed this restaurant many times but on our first visit today we had an excellent experience. Lovely welcoming bar, diner and shop with a roomy dining area and relaxed atmosphere suited to all occasions. Wide variety of menu choice for all the family and food was wonderful, large portions, well presented and delicious. We ended up having three courses instead of two, so good was the experience. Efficient and pleasant staff and service. Overall a gem of a place for any occasion- we’ll be back!

This place is my new go to spot for my full English breakfast. The breakfast is really tasty and plentiful. If in the area try here for your breakfast, you won’t be disappointed.

Dont sit next to the kitchen because it is too noisey and dont order the burger with fries BECAUSE it comes with chips. Apparently , this eatery doesn't know that there is a subtle difference between a chip and a frie in spite of them both being made from a humble potato, Nobody did the usual check back as in 'is if everything ok? and will not be back This place is quickly disappearing up its own ar"e. Break rules break customer servuice protocol but don't mess with trade descriptions.

A little underwhelmed, food fine if a little pricey however puddings were fabulous. Busy afternoon a bit chaotic and staff didn’t look that enamoured to be there and definitely lacked enthusiasm, might be more atmospheric upstairs and in the evening, I felt we were sitting in a country kitchen with the main view being the food serving hatch! Tables seemed fairly close to each other, closer than I would have expected in the current climate.We were excited to bring our friends somewhere new but sadly we won’t be back.

We’ve been coming here for years for breakfast and lunch. Great food, friendly staff, lovely setting. One gripe is the prices have really jumped in the last year so we don’t visit quite as often. Would also love a healthy veggie lunch option. Ps the fish soup is a great favourite of my partner. Try it!

Booked a table for a birthday dinner far in advance - had asked for a good table, however we were sat at the bottom of the restaurant near the fire exit. The table next to us had children who they could not control, running around and nearly knocking our drinks over on numerous occasions. I realise this is not the fault of the restaurant but we actually had to move our table over when we arrived as we were far too close to them. Our waiter was unbelievably rude and did not utter more than two words to us during our dinner. No hello, no how are you doing just what you having? When our starter came he just put it down and walked away, I could not believe how bad the communication was. We finished our starter and again no communication, no how was your starter just took the plates away and that was it. Our drinks were near enough empty by this point and no offer of a refill. We continuously had to ask for drinks and when we did it was as if we were a problem. We asked for the bill off a different waiter (not on purpose she was just passing) who was nice and asked how our meal was etc. I did not complain to her as she had not served us during the meal, the man who did serve us came over and pulled the receipt from the card machine and walked off. No thank you, no nothing again. I did not tip when I usually do as the service during our meal was awful.The food was lovely, I have to say this as I was impressed by the food taste however the service was not good.I was so disappointed as we had heard such good things about Souter’s Inn. We had pre booked a taxi for 2 hours away and could not get one any sooner so we had to sit at the bar for this time and wait. Again, every time we needed a drink there was no offer by the bar staff.

Good food and service. Even better if you are a regular as they seemed to get plenty of chat and laughs and attention!Couldn't get my first choice of main and dessert, wee bit disappointing but it happens.Atmosphere busy but far too noisy - some people like the busy feel but it wasn't relaxing for couples. EG wooden chairs (with no felt on feet) scraped back and forward on a wooden floor by diners arriving and leaving.

Went out as a mini family reunion, firstly staff are friendly, service is good, most of the food was good however the three of us that had the steak pie were very disappointed, far too dry & when we told the man whilst paying the bill he said ‘well it’s Friday & the pies are made on a Tuesday’ Er- ok then! I’d go back but not have the steak pie. Please don’t patronise your customers with shady excuses, it’s embarrassing.

Am so sorry to write this review but i have to be hoenst When we arrived staff couldn't of been any nicer cant fault them at all.me my husband and mum had a table pre booked.Orderd 2 soups of cauliflower soup totally tasteless just taste like a bowl of cream. No butter portion with the bread! Ok we can forget a butter portion ..the mains lol 12.95 for macaroni really???? My mother got the steak pie which looked like scotch pie. Filled with zero steak and 4 cubes of sausage The pie was so over heated it had dried out disgusting!my husband got sea bass 16,.95 for a tiny peace and 2 pieces of vegetables disgrace. Come on guy weve ate here a few times this is very disappointing. We had no salt or pepper on table had to ask twice for spoons for the soup. Your sweet menu looked appealing but after the first 2 courses we descided not to spend a penny more.your prices are ridiculous i can't justify paying 12.95 for a macaroni cheese .am sorry to say i wont ever return sort your prices out

Have eaten here before a few times and I would say it's not as good as before. The toast did not come until we asked for it, which was after they served the main breakfast. To me, they had forgotten to take the toast out to us. I find that strange as they took the butter out and 15 mins later the breakfast came, between which staff had walked past the table several times and the restaurant only had one or two other tables dining. It might just be me but If I was working there I would notice that the table had butter sitting there and no toast, whether I took the butter out or another staff member. Apart from that the black pudding had a very strange artificial taste to it. I would describe it as across between plastic and a cheap perfume. I felt a bit at odds to mention it in case I sounded crazy. But I asked the person I was dining with and she also noticed this strange taste and never ate hers.For the sake of a couple of £10-odd breakfasts I did not see fit to complain about a bit of toast and a foul tasting black pudding but I would not go back for breakfast.I would go back for the dinner or lunch menu if I was in the area.I would be interested If anyone else noticed this weird taste on the black pudding as have had breakfast here a couple of years ago and I do not recall that strange taste.

Popped in on the way to play Turnberry, which is just down the road Nice breakfast , some more local produce would have been nice I.e haggis, potato cake etc would have made it more a “Scottish’ breakfast. But it was good Nice friendly, quick service would recommend and considerably much cheaper than eating at Turnberry

I have taken a while to write this post as I wanted to give the company some time to respond to the feedback I provided privately to them- however that was a number of weeks ago and I have heard absolutely nothing.We popped in for a quick bite to eat before going down to turnberry. We sat at the bar and there were two elderly women already seated. The staff member came over (who I presume was the manager) and asked for our drinks order - one of the elderly ladies beside us politely said excuse me we were here first and the waiter said I’ll come to you. He took our order then went to the ladies who placed their order. He then said you know patience is nice and the lady said sorry we were here before them and the waiter then had a severe reaction he literally started shouting at them saying the customer is not always right you know and shouting no no no over and over at them. It make our experience extremely uncomfortable and awkward and the rest of the staff members just looked down. There were at number of witnesses to this (staff members) so I would suggest an investigation and training be carried out with this individual as he is not representative of the Costley brand. I will not go back there which is a real shame as we love costley places only last week we were at highgrove house for lunch. Point on the food is it was very nice but experience really was ruined.

10 of us booked in and each and everyone of us impressed.The food is gorgeous and the service is great. Nothing was rushed even though a few in our party were late in arriving, and nothing was too much trouble. It certainly helped that the weather was good so we could sit outside for coffee's afterwards.

Wouldn't miss the opportunity to visit this fantastic little restaurant. Wish I could move it to South Wales. Once again a visit to Glenluce made it possible to have a superb lunch at my favourite restaurant. Friendly staff and fantastic chefs. Fish soup was filling and delicious. Salmon with Asian coleslaw out standing. Can't recommend this place enough. My partner had sirloin steak and it was cooked to perfection. It's as fabulous and not expensive. Huge car park so all in all a great place to eat.

Visited twice during early October. Lovely setting , good food well priced. An enjoyable experience.

Was spoilt for choice as the menu offers a wide array of dishes. The food was lovely and the portions were generous. Staff were friendly enough, just felt waiting almost 30 minutes for our order to be taken was excessive, given that we arrived as the afternoon rush was ending.

Long queue to be seated, taken upstairs which doesn’t have the same atmosphere. Decent menu choices, priced ok. Portion sizes too large and led to not being able to finish main meal. Staff were friendly enough. Average experience, probably wouldn’t rush back.

Once again a beautiful meal,nothing booked but lucky to get a seat as quite busy. Sea Bream perfect, unfortunately no time for dessert.. looking forward to next visit..

Been here few times and really nice atmosphere and food great, went on Friday with my family and was quite disappointed as we were seated upstairs for the first time, it was very noisy as could hear phone ringing really loudly and coffee machine going all the time, waited 55 minutes for food and it was okay not as good as it’s been on other occasions, only one girl taking orders so it was a bit hectic, didn’t seem as organised, so I would recommend getting a seat downstairs, we will try again and hopefully have a better experience. J King

We have been having breakfast on a weekly basis, only to find the price hag gone up this week by a massive 70%. Apparently due to a new menu, but the same breakfast. Next week will be a new venue.

My partner and I had excellent meals here tonight. Friendly welcome on arrival and attentive service. Bright atmosphere, cosy and warm.

Having not been for a while my father and mother in law took my wife & I for lunch. All started very well until my wife’s lunch appeared. She had ordered the ham & cheese sandwich. When it arrived the bread was not fresh (or had been left under a heat lamp) and the cheese was hard around the edges. The filling was some what lacking, a single slice of the thinnest sliced ham we have every seen. No one came near the table despite my wife trying to gain their attention several times until the waitress came to clear the plates. We advised her of the poor sandwich to which she replied she’d get a manager to speak to us. We sat for another 5-10 minutes & decided to get up & pay. Only then did someone speak to us. It certainly appeared to be inconvenient that we wanted to speak to someone as the manager scuttled behind the bar & the other lady said she’d taken the drink off the bill. Fab some sort of gesture that was until my father in law checked his receipt to find that NOTHING had been taken off. Follow up phone to them with the promise of a return call has so far proved fruitless! Very disappointing and will be along time before we are back down I am afraid. #poorcustomerexperience

Always love to stop of here on way to Turnberry. Dinner was really tasty . Family friendly restaurant. Good scottish traditionally food on the menu .

The restaurant is very new inside due to massive fire damage! The food and portions are fantastic! Great menu and wonderful staff.

Our party of four all had three courses and enjoyed them all in a newly renovated, warm cosy hostelry. You do however pay for what you get!

We have been here many times, and the food is consistently very good, and service is usually excellent. However, on this busy weekend, my wife asked what was the soup of the day. Clearly irritated, the gentleman with the short cropped black beard said nothing, but simply pointed to the menu. He appeared truculent, and could be heard saying to the junior staff “Go, go, go !!” One waitress tried to explain her alleged inactivity, but was told “If you don’t like it , go home”. In many years of dining out, I have never experienced such rude, ignorant, and unprofessional behaviour. Mr Costley should have a word with him!

We arrived on a Saturday Around 1ish. The restaurant was busy but we were seated with no problems. Service was very good and attentive. Our food was delicious, fresh and hot. Drinks were served as soon as we sat down to order. Reasonable price for the quality of food. Definitely recommend.

Met by surly manager who gave us a table, nobody came to take order therefore I went to the bar. Ordered two coffees and paid. Waited for ages nothing arrived. Went back to bar and asked for a refund and left. Will not be back very dissapointed poor customer service.

First time visiting after a day at Culzean which is only about 10 mins away. We booked but arrived alot earlier but got a table no problem. Service was very quick and food really hot and tasty. It was very busy so probably best to book. Family friendly. Only negative, there were quite a few tiny fruit flies that seemed to be attracted to my dinner which was quite annoying. However, would recommend.

Lovely place and staff were friendly. The breakfast was great. We got seated right away. Cost was also good value

The restaurant sits in the middle of an old Ayrshire village which is famous for Robert Burns and his friends. The restaurant is nicely decorated and the staff are very welcoming. The menu had a good choice, but was still the usual pub food. The service was efficient and the food quality was good. I would be happy to go again.

Food - average. Atmosphere - bit bland. Main reason for poor score was the behaviour of the Maitre’d. He started shouting at my son, who was pestering my husband for car keys whilst he was paying for the bill. I was just about to intervene and tell my child to stop when the maitre’d started having a go at him shouting very aggressively, a reaction that was totally over the top. I did email the company to complain about his aggressive and embarrassing behaviour but they ignored it. Yes my child needed to be told to wait a minute, but that’s my job, it’s certainly not a staff member’s job to shout at clientele’s child.

The Costley Group certainly know how to look after their guests, my wife and I called in on chance earlier this week. The food was first class along with the service that we received from the young waiting staff. We would highly recommend this restaurant to friends and family, can't wait to go back.

a totally refurbished restaurant and bar in this ideal stop off on the A77. The building with its thatched roof is atmospheric with a very good menu and ameniable and friendly staff

We had our last meal of our holiday here and were sorry we had not discovered it earlier. It was very well patronised but we managed to squeeze in. They had a good pint of local real ale on which got the meal off to a good start. The first course was tasty and I decided to have the "Haggis, Neaps and Tatties" as it was my last night and it certainly did not disappoint. It is conveniently situated on the main raod and has extensive off road parking.

Once a schoolhouse where Robbie Burns attended it has been turned into a very classy pub and restaurant

We were in the area visiting my father and decided to go back here as good food eateries are few and far between on the west coast. We walked in and the staff couldn’t have been less pleased to see us if they tried. The waitress pointed at our table and said bluntly “sit over there”. Despite it being 5pm and mostly empty, nobody was keen to take our order. I asked the same waitress (Scottish, long dark hair in a pony tail) if we could have table down the bottom where it was brighter and lighter, she looked at me like I’d landed from Mars. We decided it was more hassle than it was worth as she was so unaccommodating so stayed put. Only one member of our group of 6 wanted a starter from the set menu so as the rest of us wanted a main and a dessert from the set menu, I asked if their started could come out when the rest of us were having our mains, and then their main with our desserts. The same waitress completely misunderstood this and brought out both their starter and main at the same time. When I explained this was not what I had meant she rudely said “I don’t understand what you mean” and walked off in to the kitchen, no offer to take the main away to keep it warm, let along an apology!!! We were agog with her attitude!! We had asked her for sauces but she had no intention of bringing them and avoided our table for the rest of our meal. We later heard her talking rudely to another table of customers. The customer service was appalling and this person is in the wrong job if she can’t be accommodating to even polite customers (which we certainly were). The only saving grace is the owner who waited our table for the rest of the evening and was a delight. The food was delicious - couldn’t fault it, but ok the basis of the customer service, we won’t be going back. I can see that other reviews say the same. Real shame for this place.

Went to Souter Johnnies last night, been a few times before and it doesn’t disappoint. Had the breaded haddock and chips with side salad. Excellent meal. There were four of us and all thoroughly enjoyed the meal. Service was excellent no complaints at all. Only wish this restaurant was nearer home. Bill Costley establishments in Ayrshire are all first class and very hard to beat in our opinion.

We called in here for a light lunch while out for the day. We were nicely welcomed shown to a table, a jug of water that we had requested was brought and our order taken. A lentil and smoked ham soup for my wife which she really enjoyed and rated highly, along with some bread. I had one of the days starter specials of honey glazed grilled goats cheese with Parma ham balsamic dressing and salad. It was a fairly generous starter portion and was very enjoyable. A coffee completed our light lunch.

Delicious meal from a veryimenu let down by coffees and dessert taking an age to arrive, especially as we’d ordered them when the meal arrived.

Not our first time to visit but has been a while. Decided on a late evening supper on a Sunday. Food was overall fine but to be fair couldn’t go far wrong with a chicken schnitzel and frites and liver with potatoes. What was disappointing was the staff. Could they be more uninterested? So sad to see a Costley establishment has fallen to this level of service. Whilst the main irritation was the complete lack of engagement or interest, we were also experiencing a lack of follow through with no one really taking charge or interested enough to be caring whether our meal was ok. Firstly we ordered something and was told afterwards that fish not available, rather than apologise the waiter actually said so will you want to see the menu again?! We ordered water for the table with our wine. No water arrived. After the meal we ordered coffee and cheese board, cheese arrived but no coffee. The tables beside us were overflowing with dirty dishes whilst young inexperienced noisy staff stood around laughing. When we asked for the bill it arrived with drinks on it which were never ordered. All in all a disappointing visit, don’t think we will be rushing back

What a great surprise to find this little gem, and a big thank you for the history lesson, the food was amazing very fresh service and staff brilliant

Stumbled upon this gem while staying in the next town. Was blown away by the goats cheese with salad and Parma ham and candied walnuts as a starter and loved loved loved the sticky toffee pudding, carrot cake and fudge cake! Will come back again before the end of our holiday.

Souter's is a nice place to visit if you're in the area. It's a great building- thatched roof and roomy yet cosy inside. The food was good as was the service. I'll definitely return.

Came here for dinner on the 16th November with a couple of friends. Would like to say the food omg amazing well presented and excellent. Shame the front of house service lets the chefs down. We never got our sides that went with our mains and not one of the waitresses checked back on us during our meal. Went to pay bill did mention it to the girl taking payment all I got was 'Well the staff are new' not an offer to reduce the bill or a sorry did feel like not interested. The 4 stars are for the chefs as food outstanding as were the desserts.

I would have loved to have given a higher rating. We had a lovely welcome and the staff were friendly and attentive. But..... there was no vegan option on the menu, so I asked if I could have the stuffed peppers without the cheese. No problem I was informed. The meal took a while to come as the restaurant was very busy, and that is not my criticism, but the peppers came with the cheese on top. It would have disrupted everyone’s meal if I sent it back so I scrapped it off myself. Surely one vegan option could be added to the menu to avoid this disappointment.

They serve a great breakfast each morning all through thee week and there is a great selection of a full Scottish breakfast to a simple bacon roll. The evening meal is a delight, a well stocked bar with guest beer and a large selection on the menu as well as a special board. Great for a special occasion or just a quiet romantic meal for two. I would recommend booking as it can get full quite quickly.

Ambience is first class and always spotless. Excellent food and quality Service. If visiting their morning breakfast selection is a must try. Another Star in the Ayrshire Food Crown.

During a midweek family run day out we stopped at this lovely restaurant for lunch. Scallops were amazing as starter and sea bream delicious as main. No room left for sweets.

Booked a specific table for us and another couple, who had never been there. Drove over there and they had given the table to someone else. No apology and they tried to take us to the worst table ever. Will never go there again. Worst ever!

For a small village this is a very busy restaurant. The food that was being served was very tasty and well presented. And the staff pleasant and friendly ! I have included a couple of pictures so that you may judge for yourself. 👍

We called in here for dinner after a full day at Culzean Castle, it was very nice and would visit again. I had smoked haddock and gammon gratin which was lovely my husband had haggis he said it was lovely. The service was good and efficient.

Stopped off on way back to ferry for tea. Was slightly confused as we were handed 3 different menus. Eventually had the steakburger which was excellent relly good and my wife had the sauage and steak pie. Staff were good service was good but why so many menus the food is great.

Visited for breakfast ,quick service, excellent and hot food, great value--2 fried eggs, bacon ,beans,tomatoes, toast and coffee for £5.95 --best breakfast out for some time. On strength of this visited for evening meal on bank holiday Saturday , every table was taken and glad we booked.Despite being very busy the service was very good, the food was excellent -the fillet steak was cooked to perfection and the triple cooked chips were top class. Very good value, pleasant staff and a nice atmosphere.

I've been several times to this place, which is probably seeking to be what used to be called a "Gastropub". The atmosphere at lunch time isn't great and the menus sound better than the food that materialises, but the food is not bad.

Stopped here for lunch before we went to Culzean Castle outside Maybole. 2 Adults and 2 young children had a great lucnh, and you should also give the Ice-cream counter a go on the way out.

Souter Johnnie's has Bill Costly's stamp all over it. He has created a popular modestly priced restaurant which is both efficient and good quality. On this visit we simply had a plate of pate and a scone tea - good and we were welcomed which was not totally expected at 5pm

Visited on a busy Saturday night with family.The dishes on the menu sounded delicious,but when they arrived we were all disappointed.Chicken schnitzel was breaded chicken which was soggy,a pineapple slice and two pieces of bacon with gravy.Pasta was ok but not much flavour.Cajun chicken was nice enough but really spicy.The waiter was quite rude and uninterested most of the time.The waitress was pleasant enough though.I wouldn’t rush back k or recommend.We must be missing something going by other reviews.

We popped in for an impromptu lunch. The staff were helpful and friendly. My wife and I both thoroughly enjoyed our lunch although perhaps we should have left more room for a visit to the ice cream bar. Thank you to Souter Johnnies ... we will be back.

We were staying at Turnberry and have been to Souter Johnnies a few times before (all pre the terrible fire) but we were pleased to see it was still the same good food and pleasant surroundings. We arrived at 4.30 as we had our baby with us and were made very welcome, despite being the only diners at that point. The food was all lovely, reasonably priced and the restaurant is family friendly. Will be back!

The food is fabulous. I had a late lunch and shared 2 main courses with my friend. We had the macaroni cheese and the haggis, neeps and tatties with pepper sauce. We then had the creamed rice pudding and to finish handmade chocolates. This was a memorable visit thanks to the delicious food and excellent service. I want to go back soon!!! I recommend going.

Went here last night with two friends. The food was really good but the service wasn’t!

We went out looking for a light lunch and found Souter Johnnies. This is owned by the same group where we had enjoyed Valentine's Night at the Lochgreen House Hotel.

Lovely Restaurant - was staying at Turnberry over New Year and went here for dinner one evening - restaurant was very busy when we arrived - tables very close together felt as though you where on top of one another - service was great, food was excellent, presentation was very good and selection was marvellous.

Attended yesterday with my wife and friends for dinner and drinks.

Three of us stopped in her as we were travelling through. We just had a small bit to eat and a little tea. Staff were pretty good and the food we did have was good also. Would like to try more, maybe next time I'm in Scotland.

Our party of 4 visited between Christmas and New Year and We all agreed the food was 5 * but the service, although not dreadful, didn't enhance the overall experience. In our case there was virtually no interaction between the staff and ourselves - we weren't really made to feel welcome, no recommendations, no pleasantries exchanged, no "enjoy your meal" etc. The main waiter we felt had a rather curt manner and on checking the bill we had been over charged for a couple of soft drinks. I said that it was probably a mistake by one of the waiters who was trying to use an iPad type device to take the drinks order and got a bit mixed up . Trying to make light of it I got no response from the waitress and no apology. I still gave a tip but again there was no real thanks. I know a lot of waiting staff are young kids trying to earn some money, especially at this time of year, but whoever is in charge of staff training perhaps needs to cover off some interactive skills. Service is not just about taking an order and putting the food down in front of you at a table. Would I return? Yes, due to the exceptional food but not for way we were treated.

We visit the area at least once a year and always have a meal at Souter Johnnies.

Whilst on a weekend stay at turnberry we went here for dinner, it was very busy but we were seated within 5 minutes

Spur of the moment visit and we were lucky to get a table as there were several people turned away after we arrived. Piper was playing during our meal much to the delight of the Americans sitting adjacent. The food was excellent and was reasonably priced? The staff vey friendly if not a bit slow but the place was busy. Only complaint was that some of the seats are really uncomfortable, wooden farmhouse style.

Know this establishment because of its group links to Highgrove

My husband and daughter and I visited this restaurant last night 29th Sept 3017 having been recommended to go by Brunston Castle. As soon as we walked through the door, we felt welcomed and the atmosphere was lively and warm. Service was quick, food was fabulous (I had the delicious fish soup as a main course) and the girls who served us were friendly and professional. We'll certainly return when we revisit the area.

A friend treated me to lunch, and knowing I had always wanted to try lobster, we ordered same, I wasn't disappointed, absolutely delicious, the food was amazing, service and prices also very good,, a lovely relaxing lunch in pleasent surroundings.

Building building inside and out. Wait staff very friendly and helpful. Very happy we stopped in before catching ferry back to Ireland.

Clean and tidy. Great food and excellent service with very polite and courteous staff.Son had calamari which can be hit and miss but was cooked to perfection as was my liver which again can be awful if not cooked right.Highly recommend a stop here if you are in the area.

Very nice restaurant with a big choice of options on the menu. Again we just turned up and got seated immediately.

This busy restaurant is handy for us from Ayr and is very accessible being just on the main road and plenty of free parking. A great atmosphere and plenty of quality foods, ices, deli foods on offer in addition to the restaurant. We have been here about four times this year so far and never been disappointed. The staff are attentive without being 'in your face' and the menu choices are wide and varied. All food cooked to order and very well presented. This is one of the Costly chain of restaurants but don't be put off by the word chain as each of their outlets are bespoke and extremely well presented. Quality is the key word here without being too expensive. Definitely still recommended.

Had a fabulous meal food is amazing and the staff were very helpful. It's a very relaxing place spacious and modern.

Called into Souter Johnnies on the way for ferry to Ireland for lunch.My daughter had 1/2 lobster and chips which were scored as very good indeed.My meal was also very good.Lovely setting with good service

Absolutely amazing night! 1st class service, food and entertainment. Can't wait for the next one ..........

Came here for a family get together there was 10 of us in our party. The food was excellent there was a lot of menus to choose form (maybe too many). Staff were very friendly and helpful and the place was cleaned to a very high standard. Would reccomend a visit and hope to go back soon

Looks traditional from the outside but is a great mix of new and modern.The staff are some of the best we have met, friendly and know the menu. Service is quick but very efficient.Menu is great and varied. All arrived hot and correct and was absolutely delicious.They looked after our wee grandson when he had a wee accident with his lollipop, they didn't have too but they did.The girl in charge of the ice cream parlour was great, giving us little taste of various flavours and we ended up buying loads.We run a bed and breakfast and this is now on our recommended list and we will be back soon.Give it a try, you will not be disappointed, promise.

We were staying at a friends holiday cottage in Ballantrae and she told us about Souter Johnnies Restaurant so we booked to go on the monday evening and found the menu extensive and quality of the food, the ambiance and service 1st class the only thing was I had a T-bone steak which was well cooked but lacked flavour. We liked it there so much we went back on the friday and once again the quality of the food, the ambience and service were excellent. I decided to try the sirloin which was cooked perfectly and obviously an exceptional piece of beef but I am sad to say that this also lacked flavour. Everything else my wife and I ate on both ocassions was top notch and we would have no hesitation in recommending it.

This restaurant was recommended to us and it did not disappoint. Luckily we went early in the evening as it soon became apparent that it was very popular and most people had booked in advance. The staff were attentive. My husband had the lobster special and I had stone bass, a fish that I had not had before, but it was delicious too. We even managed to squeeze in a dessert. A big Sundae and apple crumble (not sweet with cinnamon - again delicious) The restaurant looked so traditional from the outside but was a bit too modern and busy inside for my liking, hence the 4 stars, but the food gets 5 stars.

We went to this restaurant for an evening meal. The place was busy but the service was good. The choice of menu was quite large including a separate lobster menu. The portions were very generous and very tasty. The prices were very reasonable and if I am in the area again would certainly go back.

Visited here for a special occasion. The food and service were fantastic! Will be sure to visit again

Returned here after a good experience last time. The food was nice but their 16oz TBone steak had clearly been weighed with a much bigger bone than the one that reached our table. Yes stems do shrink especially if ordering well done but, this seemed to have gone 2 rounds in a tumble dryer after being weighed but before reaching our table. But, very tasty and cooked to perfection! Pity we couldn't wait to leave because the seats are among the most uncomfortable I've ever experienced in a restaurant of this calibre.

Lovely little Scottish restaurant. We sent with friends who went there often. They had a curry dish and a chicken sandwich which they both said was good. My husband and I split a special of the day which was a lobster dinner for 2 which included their version of Bang Bang shrimp which was awesome!!! We also did a dessert special which had 7 scoops of ice cream - and yes we ate them all!!! It was a delightful place, and the only restaurant I've ever been to with a thatched roof.

Dropped in for an early dinner and was not disappointed. The food was fresh and delicious and the staff friendly and welcoming.

Very friendly staff made us feel most welcome. Food was cooked to really well and there was plenty on the menu to suit everyone. Absolutely amazing.

I had a nice bowl of fish soup and the best fish and chips in that area. Their salads are fresh ,crisp and the home made dressings are great.

First time here for several years and was very impressed great service and good choices as well will definitely return

lovely restaurant for a meal with friends we do not get to see too often.Food excellent and presented nicely too.Initial greetings and taking of orders fine but after that.....nothing. We were not asked if our order was to our liking...we were not offered a dessert, we had to summon a waitress who didn't seem to know how to work the "machine", and we were not offered coffee etc. Hence the 3*.Plenty of staff but not seemed to have their own tables to serve.

Had a beautiful meal I had beef and my partner had liver absolutely fabulous two glasses of wine my partner had a sweet beautiful atmosphere and ambiance shock when the bill came £14.90 for two glasses off wine why charge so much for a drink I really enjoyed my meal but next time I'll have a coffee as my partner doesn't drink

We tend to stop here on our way upto Ayr. The bacon rolls are out of this world, you will not get better! Lovely toasted rolls and bacon cokked exactly the way you like it. Great value for money.