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3.9

Based on 609 opinions finded in 3 websites

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Nº 517 in 963 in Coventry

CUSTOMERS TALK ABOUT DISHES WITH..pizza

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Decent pizza, but unfriendly staff.

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Rajat Dileep . 2024-09-23

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This is home to the bajuni people.

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Abdusalam Abdi . 2024-05-17

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Had delivery food was vile and disgusting, won't be ordering again

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oliver Davidson (Television Master) . 2024-05-09

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They make the best pizza. Use the freshest toppings and perfect dough, lovely workers there too. Top people and really clean place, thank you for your great work guys, never disappoint, always on point 😁

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Ola Kotfas . 2024-01-08

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Mess up every time no dips this time complaining to head office again OMG

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Geoff Hall . 2023-09-12

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We have only ever ordered from Snappy. It was always my favorite for pizza. After this weekend, never again. Cold, bland food delivered. Crust so thin, which could not support the topping. The pizza was like a glopping mess . No flavour to the toppings, just rubber cheese. These are not cheap pizza's to buy neither. Plus add on delivery charges. Sorry this should be on the Bedworth Branch!

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Clara . 2023-07-23

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Ordered pizza online, it crashed as payment was taken so ordered again, but forgot to put the time in as I wasn't home. Phoned them immediately to correct (less than 30 seconds later) and was told by a very rude man it was too late as it was in the oven and he'd leave it on the doorstep. He lied, it wasn't in the oven. Neither me nor the rest of my family will buy another pizza from snappy again. Awful service.

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Highlander . 2023-06-03

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Delivery was 20 mins late , food was cold and there were mould on my pizza

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Oliver Lomas . 2023-05-18

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Order was wrong had to wait over 40 minutes just for a pizza the toppings were all in one place will never go there again

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Brij Pandya . 2023-04-11

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We've just had our pizzas, it was the worst we've ever had, pizzas were both soggy but bunt on the edges, the classic hawaiian had a funny taste to it and the onion rings were also soggy. Last time we order from here the food was fantastic, we both agree the rest of the pizzas will be going in the bin. We won't be returning customers.

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pam bennett . 2023-02-11

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Very disappointed my son waited over an hour and a half for delivery when rNg to see where it was was the other person on the phone was extremely rude he doesn't deserve his job

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Mary McGann . 2022-09-11

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Awful experience🤮🤢, pizzas are not same like they were in the past. We remember bases were very thick and crust thick too, now Bases are so thin, and crust was hardly noticeable, not worth the money at all, very disappointed. We had to throw most away. And the offer 2 for Tuesday is not correct as he explained its buy 1 get 1 half price so that's false advertising 😩🤢🤮

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sarah rodriguez . 2022-08-24

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I've spent alot of money at this store.i order tonight i paid for extra cheese.what i got was very poor my child could do a better job since the new team has taken over it's very poor..i rang them they said they will send one out which did'nt show i call up they said it was a pound less and i can come store to pay and bring pizza i explain that due to bad health i can't get down.utter clown's oh i said i would talk to are new's paper which if i feel i'm getting bad service i'm allowed to..at that point say's don't threaten them lol jokers utter joke if they had a head office i'd go there i did ask but they said they don't have one..i'm sat here starved will uplaod a picture when i found out where to.And i did shout at him at the end i'm fed up with companies taking are money but giving poor service

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Rich G . 2022-04-29

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Great food, really friendly people very helpful, all round nice time.

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Aidan Docker . 2022-04-28

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My recent experience does not even warrant 1 star because what I usually order from spon end is always enjoyable, what I got from this outlet today was disgusting. Burger burnt, bap stale on bottom and the bacon was scratty tiny bits not rashers. This is not the standard I paid for. I have always placed orders for pizza from here for years and this order has completely put me off.

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Melinda Anthony . 2022-04-05

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I used to live in Coventry 20 years ago and had completely forgotten Snappy Tomato existed! Had to nip into Coventry for work so picked up some pizza on the way home. Telephone was picked up quickly, then was put on the counter while the lady dealt with someone else. If you don't have time to deal with a customer, why pick up the phone? Once she'd fi ished, placing the order was fairly quick. Then drove to the store to pick it up about 20 mins later. There was literally no one in the front of the store. I stood there for a few minutes before someone popped their head out from far in the back and a couple of people appeared. Paid, and then left. Pizza was good, I'd not had Snappy Tomato for a long time, but they do make nice pizzas. Had a bbq and a meat feast type thing, tasted nice fresh and also reheated the next day too (always sprinkle a bit of water on the pizza before you chuck it on the grill/oven)

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Derek Maynard . 2022-02-21

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I can't believe I didn't discover this earlier. Probably the only place in cov where the pizza is more than just a round circle that you order when you get munches. Chicago style pizza is a must try. Also the staff are very friendly. And this is compared to most coventry fast food places. Definitely 5 stars!

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C . 2021-12-05

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Second best pizza i had ever! Well... the one from Italy is to far away soo... Well cooked and very tasty! Friendly and helpful staff and if you are nice with them you get a discount 😉 👍 !

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Civui Gabi . 2021-11-09

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Cooked beautifully on time,friendly staff always a pleasure getting my food

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Eleanor Tennant . 2021-10-29

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They cancelled my Uber eats order with no explanation whatsoever. When I called to ask why, they said you live too far away. Have been using them for deliveries for 20years. Shocking as we only live 2 miles away.

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Irene Hine . 2021-09-13

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Not saying the recipe has changed but these days all i can taste is onion powder in the pizza. Its really strong. Also ive had a really bad stomach after eating a chicken pizza. Gave it the benefit of the doubt but went back again a week later and felt ill again after that one. I won't be eating here again I don't trust it anymore. Shame because used to love it.

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Sam Barnett . 2021-07-24

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Ordered kebab and chips got home kebab meat almost raw like been microwaved chips rock hard won't be eating from here again straight in the bin waited ages as well

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al w . 2021-07-02

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Friendly staff great pizz on time

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Mohammed Hounir . 2021-03-17

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Ordered last night and they got the order wrong only wanted cheese and tomato so easy order and was sent a meat one. Come on how do you get a basic order like that. Pizza was just like eating soggy cardboard

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Gemma Dunham . 2021-02-25

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Amazing customer service . Great food especially the Pizzas , so fresh , always cooked perfectly . South of the Border is my favourite . Good value for the quality ingredients . Delivery is free but I’m local not sure if the distance changes the price . Never had any problem with delivery either , very fast . Highly recommend this place .😋

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Beanie Green . 2021-02-24

MORE AT Google

I have to say I’m really impressed with Snappy Tomato Pizza on Hipswell Highway . Customer service is outstanding , order on their App & also order on the phone & pay by card or cash on delivery . The delivery times have been really quick & it’s a FREE delivery ! Tonight I ordered south of the border Pizza it’s Just got an Amazing taste , really fresh & as always piping hot , fresh salad & coleslaw very fresh & Banofee cream pie dessert I have never tried before but it was lovely , I’m so full now . Saving half my pizza for tomorrow , few minutes in microwave or oven & it’s still a perfect pizza .

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Dyna Dean . 2021-02-07

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2 hours and 15 minutes later and still no food

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Bogdan Craciun . 2021-01-29

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Just had an amazing stuffed crust pizza and delicious wedges delivered this evening. Excellent fast service and great friendly staff. Highly recommend. Thanks Justin and Sue.

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Sue Ferron . 2021-01-29

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The best 🍕I ever tasted, fresh ingredients and the staff were happy and helpful.Highly recommend.

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doinitza cruceru . 2020-12-11

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The pizzas are good quality but they sometimes get your order wrong and give you the wrong toppings. On Sunday I ordered a south of the boarder and a rancher but I received 2 ranchers. The second time this has happened to me. Very disappointing, might well try a different pizza joint next time.

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Wayne “Wayne 333” . 2020-11-10

MORE AT Google

Lovely place. Brilliant customer service and delicious pizza. Definitely coming here again.

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Mohammed Majid . 2020-10-06

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Good food and customer service. Mixed kebab is good.

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Justin James . 2020-08-14

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I don't know i went for a haircut

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Daniyal12 Rashid . 2020-07-04

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Great food, quick delivery service.

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D W . 2020-06-30

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havent been to this site but have called them about an order that was already paid for and they tried making me pay again for something that was already paid for and when on the phone, the first person was very rude and both saying that the order cant be paid for when it was already paid for

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Aaron Upton-Cross . 2020-01-09

MORE AT Google

Really great pizza place. Always order from here and never had a bad pizza ! Highly recommended!

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Richard Field . 2019-11-09

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I got a lamb kebab . I was totally gutted To see the lettuce was yellow and the meat like they put it them microwave and forgot about it The first in my life iv though a take out Disgusting should close befor they kill somebody

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Shane Cookson . 2019-09-02

MORE AT Google

Because the pizzas you get there they are amazing

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Cole Vassell . 2019-08-08

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Amazing service, staff very friendly and pizza was great!

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Art Fever . 2019-03-11

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Most probably the best pizza's I've had, and I've had a lot!

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Shane H . 2018-12-07

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I rang them up ask them if they had any offers but referred me to the internet as there was 3 for 2 offer looked in the web site and it wAs not available. I placed a large order when they finally delivered it it was wrong. They went back to pick up the rest of the order it was wrong again ! They promised to give me 20% off my next order which i will not redeem as i will not use them again.

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Dave Brennan . 2018-09-22

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the wair to be served was a bit longer than normal thinking there was only me in it

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Simon Brunning-Goggin . 2018-01-27

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Still 1 of the best pizzas you’ll get. It could have been a little bit warmer but apart from that I’m a happy customer and the delivery driver was spot on. I would happily recommend.

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Gareth Lloyd . 2018-01-10

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Fast service, cheap, accommodating

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Kam Singh . 2017-12-27

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Tasty pizza delivered exactly on time. Friendly staff member on the phone. Would gladly recommend this establishment. Keep up the great work guys!

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Jon Hazeldine . 2017-12-16

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Probably in my top 7 pizzas I’ve ever had in my life, but due to their friendly service and speedy delivery I will bump it up to my top 3. If you’re reading this and are a pizza connoisseur I would definitely recommend.

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Tom Nicholson . 2017-12-15

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Brilliant service. The young man on the phone was really helpful. Vegetarian pizza was delicious. Would recommend.

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Rob Dinsdale . 2017-12-15

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Still waiting for pizza 1.5 hours after delivery was promised

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Matt Solomon . 2017-11-24

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Placed an order 2 hours ago and still waiting...horrific customer service when we called and asked where it was we were told they were busy!!!!! Beyond a joke!

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Hannah Rose . 2017-11-24

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***Attention*** *STAFF CAUGHT PREPARING FOOD AFTER SEARCHING BINS FOR RECEIPTS WITHOUT WASHIG HANDS* *COMPANY DIRECTOR CAUGHT HIDING PRETENDING TO BE ON HOLIDAY WHEN WE HAD BAD SERVICE* Today I placed an order with this sham of a company, I ordered in store. Upon my arrival the staff could be heard swearing. I waited for the duration of the cooking period to be told that the staff didn’t even make the food we ordered, I was then offered a free ice cream as form of compensation. When we finally got our order the compensation was not authorised, so we proceeded home with the goods ordered. Once we arrived home the order was OF COURSE WRONG, so I called to resolve it I was then promised an extra pizza and a refund of £10.00. The compensation offer also turned out to be a LIE again they then called to say no money will be refunded whilst the whole time I did not request any compensation, I was then promised food in 20-30 minutes and to my surprise ANOTHER LIE. I had to place three follow up calls to chance our replacement delivery they took nearly one hour thirty minutes to arrive. I requested to speak to the owner, but unfortunately I was told the owner was on holiday. THIS WAS AGAIN ANOTHER LIE, to my disbelief I was then told they found the owner in the shop next door. Overall this was an order filled with lies and terrible food one lost shop owner. When we did finally receive our gooey cheese pizza upon opening the franchise branded food container we where met to burnt and dead looking pizza something that even Italy would be ashamed of. Message to the store, I know you are reading this: I want a proper apology for what I have experienced, I will be contacting your head office and if I am not satisfied with the result I will create a plan using SEO make sure everyone knows about this.

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ELEGANCE AUTOMOTIVE OFFICIAL . 2017-11-02

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Currently closed for refurbishments.

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Joshua Hayes (Unsaintlyjesus) . 2017-08-20

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Really nice pizza my pizza was sent without chicken I rang them and they sorted it out immediately with no fuss many thanks great team

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sparcobs sparcobs . 2017-07-09

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Terrible customer service. I ordered for collection only to be told that it had been mistakenly sent out for delivery once i got there. Nobody apologized for the inconvenience, i had to race home to meet the delivery driver. Once i arrived there i was informed that he had no change for my £20 so i had to pay him the correct amount of my order or forefit my change. He also didn't apologize for the inconvenience, absolutely horrendous customer service but nobody at this store seemed to care anyway. I won't be using this snappy again.

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Stacey Marshall . 2017-04-18

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Received a £100 parking fine for using car park next to take away. Advise to use another take away

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Dino Vikçéltibér . 2017-02-15

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Been ordering pizza from here for years, haven't had a better pizza from anywhere else 👌

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Stu_ Pidkant . 2016-12-20

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Just had one....test less pizza.... Too expensive for what they sell. Never buy from Sanppy again...

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Responsible British Citizen . 2013-11-05

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