Smooth in Wirral

Best toasted sandwich I've had for a long time. Would recommend you try it. Good service, nice ambience, friendly staff

Went for coffee and could not be more pleased. Great service and superb coffee. Lovely place and comfortable with great decor!

I visited for coffee and cake with my Mum about 3.30pm, we were made to feel extremely unwelcome after ordering and paying as we were then made aware that the cafe was closing at 4pm. As we were eating staff were brushing under our table and moving the furniture around, they were constantly banging one of the doors loudly, which was causing distress to my 81 year old Mum, in addition to this staff propped the door to the coffee shop open leaving us cold and in a draught, I'm guessing that this was their attempt to make us hurry up and leave. I have previously used the coffee shop before and been really pleased with the level of service and the quality of food and drink, I have even recommended it to others, needless to say I'm extremely disappointed and won't be visiting again.

Fabulous place. The food is great and they can actually make a coffee how it should be made. The staff were really friendly especially Claire who helped make the whole experience a superb one. Will definitely recommend to friends and family.

Walnut & goats cheese on toast was fabulous as was the Brie and cranberry panini. Coffee is great, staff were really friendly.

What a lovely cosy coffee shop. A very welcoming atmosphere, lovely friendly staff, had some Thai chicken soup excellent, my friend had a carrot and coriander soup again excellent. We then had coffee which was again very good. Excellent prices will be returning soon.

Turned away this morning 4 minutes, before opening time in the rain. Been here allot, wont be back again. Better manners required from staff chatting inside. Outrageous

Good great service awful Took 25 mins to get a sandwich and soup after being served with tea Same for other tables

BEST iced mocha I’ve had on the wirral!! Popped into Bank on my lunch break as it was a gorgeous day and fancied a refreshing drink, which the girls at bank definitely delivered. I also didn’t realise they have a lovely outdoor courtyard which I happily took advantage of. Definitely popping in again soon, massive credit to the lovely girls serving me who were so positive and helpful too!

This is the real gem of Hoylake! It serves the best coffee and a tasty range of savoury and sweet delights. The decor and ambience are great - very tasteful and classy - a step up from the ordinary.

Been here a few times and it’s so lovely. Staff are really friendly and accommodating. Cakes are delicious and really good coffee. Haven’t tried any of their savoury foods but they look very nice! Would defo recommend coming here if you’re in Hoylake!!

Staff very friendly-coffee top notch-cakes ace-snacks feature top quality ingredients-all around top class cafe.

This place has a really nice environment, very Covid-savvy, not too loud or quiet! Also, delicious chai latte! ✨

Been a few times & the latte is the nicest I have tried & lovely cake!A small friendly coffee shop with a nice ambience

The owners are very welcoming and the coffee and teas are excellent. The cakes are homemade, very fresh and delicious. It is an old bank inside with wooden panelling and is very unique & cosy. One of my favourite places to chill in Hoylake.

Friendly staff and the best flat white in town. Social distancing was appropriate, staff cleaned tables and chairs after use. Hand sanitiser on entry. Please support local independents or they will all be gone once this is over

very cool little coffee house serving a nice selection for lunch. Very good coffee and very nice atmosphere

Dropped in for a touch of lunch, absolute success. Two very happy kids and two very happy adults. Definitely worth dropping in.

A lovely smooth coffee served with a smile! The room is obviously an old bank, but it has been nicely transformed into a very relaxed environment

We normaly pop in Wetherspoons but whilst I love the food, I might review that another time, I fancied somewhere a bit more sedate for my Sunday coffee.It''s obvious from the name that in a previous life this was a bank, first time visit I bagged the old bank managers office, now opened up with comfy sofas. My coffee was as good as those i've had in some cooler than cool coffee shops in Liverpool but the price was far better, the cake was just as nice. Now I wouldn't normally review a coffee shop but the man behind the counter was so nice, I wasn't having the best of days and he left me smiling with his quirky humour. Thanks, I will be back.

Popped in for lunch and was pleasantly surprised by the warm welcome and attentive staff (owners?). The Latte was excellent and the brie and cranberry toasty was perfect. Well laid out with comfortable seating. Would definitely recommend it and look forward to my next visit.

Popped in on a soggy day for a warming hot chocolate. Got this amazing Belgian style build you own kit of chocolate buttons to add to the hot milk and marshmallows if you want them. Nice white chocolate and raspberry cake as well.Nicely done out café with friendly staff.

On way back home from visit up north. Popped in for a snack and drink. Service was excellent. Food and drink couldn't fault. Will be my stopping off point when next travelling through Hoylake

Nice cafe with good coffee and cake, relaxed atmosphere and approach. Noticed it was dog friendly and good mix of tables and sofas with coffee tables.

I visited this little cafe with my friend for a sandwich. The sandwiches were so fresh on granary bread and the drinks lovely. The service was great and I can recommend it to anyone.

Had the good luck to go into Smooth today, it was realy nice and very stylish but weloming too. Great friendly service and lots of lovely visiting dogs to say hello to. Coffee amazing and bacon toasted sandwich lovely, attention to detail and quality excellent. Best quality and value for money lunch in a long time plus free wifi. Go and enjoy a quality independent local coffee lounge, support a great local business and meeting place. I'll be back!.

Visited today after a walk on the beach with our dog.I found this cafe on the internet after searching for dog friendly cafes in the area,and was more than pleased with our visit.The coffee was lovely and very welcoming on a cold day,and the croissant with cheddar and caramelised onion really tasty.

My friend and I had lunch here earlier this week and it was really excellent. I had the Brie, cranberry and bacon sandwich on granary, which was amazing. Lots of filling, thick bread and the best bacon I've had in ages. My friend had the tuna mayo with sweetcorn, which was also delicious. It came with some salad, and a coleslaw that we were less keen on. The coffee in Smooth is always lovely. Between us we had spiced pumpkin latte, americano, flat white and cappuccino! We didn't have room for cake, but have had that on other occasions and the sponges are always delicious. The ambience is great and the staff very friendly. Thoroughly recommended!

This is a little gem that we stumbled across on our way back from Wales. The service was excellent and the food delicious. The highlight for our son and nephew was the "make your own hot chocolate" plus we could bring our dog in! We shall call again, thanks.

We visited Smooth today for coffee. It was the first time I had been but my husband has been there before. I had a flat white and he had an americano. Both coffees were absolutely horrible, his was watery and my flat white just tasted of hot milk. We told the waitress and she added another shot (well I can only presume this was what she did) and brought them back to us. They were only marginally better, My flat white still tasted of hot milk although now not so hot! and my husband said his americano did not really taste like coffee at all. Basically they were both disgusting and we couldn't finish them. The surroundings were nice and the scone and teacake where ok. My husband said that Smooth always used to be good for coffee but these drinks were so vile (and expensive!) that we will never go there again.

Mi marido es muy quisquilloso con su café, él tiene su propia máquina y honestamente rara vez alabanzas sobre café cuando estamos fuera. . . . Chico, pero hoy por hoy, él hizo favorables les encantó.

Delicious coffees and homemade food (loved the homemade coleslaw!) with a warm and welcome service - will definitely be going back and would highly recommend.

Buena ubicación en el centro de Hoylake. Las bebidas, bocadillos y pasteles son muy buenas y las 2 señoras que trabajan allí cuando la última fui fue muy buena y servicial. Hay allí prensa y wifi disponible. Precios razonables y bien merece una visita.

Yo solía venir aquí, y esperaba cuando fue tomada, normas no volvia! Sin embargo, no tenía que haberme preocupado, el nuevo propietario es encantador y muy acogedor! ! El nuevo menú de bocadillo es delicioso, con mucha variedad para un almuerzo y tartas parecía increíble a pesar de que no tenía espacio para uno! Lo mejor, es mi café favorito se ha alojado el mismo! Es el mejor de la zona. 100% otra vez, para trabajar a través de el menú!

Mi pareja y yo fuimos a uno de mis lugares favoritos para comer este fin de semana y estaba deseando ir, ya que no he estado en varios meses.

Just met up with friends at Smooth for morning coffee and most impressed with the service and quality of the food. Excellent experience.

Amazing food, lovely atmosphere really comfy and relaxed. Best service I've ever had (Steph her name was I think) However I would say I've been a few times and there is not much variety with the menu, but the food they have is spectacular!

Excellent atmosphere and service at this lovely old bank building. Tastefully decorated and very comfy seating.Highly recommend the drinking chocolate. You get s cup of hot milk and a small pots with chocolate beans, marshmallows and fresh cream, so you make it as chocolatey or creamy as you want.Loads of tasty snacks and all at reasonable prices.Will definitely be back again and again...give it a try.

Enjoyed a lunch here which was great but the experience was vastly improved by the blonde woman who served me. Chatty, friendly and generally put a smile on face for the day.

Lovely cakes and sandwiches available home made too. Great courtyard out back in the nice weather, good coffee.

The coffee shop itself was ok ,nothing special. The service however was awful,waited ages ,felt invisible !!. Tables still with crockery on and not cleared up [pet hate ]. Im sorry but unless they up their game won't be returning.

What a rip off. Advertises as a coffee shop. Coffee like dirty water. Crockery all stained. Minging. Wouldnt recomend it at all. Disgusting.

Really good, highly recommend. Barista standards. Great food and cakesVery clean. Definitely in top 2 in Hoylake / west kirby area

Staff were cheerful and welcoming. Everywhere is spotlessly clean. The sandwiches are to die for. My sandwich made with quality ham, brown (or white bread) and tasty coleslaw.Coffee is especially tasty. Altogether a very pleasurable experience. Top marks to Kelly who served us!

Rude staff. Hair found in the food. Waitress was snotty about the whole incident and did not apologise.

Called in to have a quick coffee this morning (Saturday) There were two young girls on and we sat for fifteen minutes waiting for them to come over and just acknowledge us but nobody came. We went to the counter to which they said they would be over in a minute... waited another ten minutes and decided to leave but went to the counter and said we had waited for an extra ten minutes and nobody came to us and the reply was 'we are busy!' This is not good enough and can only say that this is one of the poorest examples of customer service. We have visited many times during the week and there has been different staff on duty who always look after the customers. Please please sort out these young girls and give them some lessons on customer service... even if its to just welcome customers and explain up front that they are busy and will be with you as soon as they can. Totally disappointed with this visit.

What a hidden gem, the hot chocolate is to die for and a lovely little place to sit and chill. Small but with character and some nice cakes.

Terrific coffee shop great service. If you visit go for the vanilla latte with a double shot of expresso absolutely moorish .... in fact myself and hubbie had 2 cups each !! together with lovely open sandwiches. Great menu alongside daily specials super cosy atmosphere.

Nice cosy place for coffee and cake. Staff very welcoming. We were not rushed at all . Coffee lovely flavour. Would thoroughly recommend.

I enjoy good coffee. I like good cakes. It is nice to have a choice of newspapers to read. So, this place is good. However, there are times I feel that the service could be better. For example...the coffee arrived and was spilt as it landed. We had an apology, but no replacement or serviettes to cleanup the spillage. Just a minor thing, but noticeable.

This place like most in Hoylake serve good coffee in a really nice atmosphere. The lunch menu is available mid morning and the desserts are a very good option after browsing the shops. We'll be back You should go.

What a great quirky coffee shop Lynn and the girls that work here, provide the best customer service and serve some amazing coffee. Bring my daughter here several times a week. Great array of sandwiches prepared and lovely local baked cakes to go with hot beverage. Very comfortable seating and very chilled atmosphere and little gem in Hoylake.

Coffee lovely atmosphere nice & relaxing . Cakes excellent also lite bites very tempting .Café staff always welcoming & friendly

Stopped for a quick coffee and sandwich and was very impressed. A warm genuine welcome and a very nice comfortable coffee shop. Sandwich was done beautifully in an open style with a thick slice of fresh granary bread topped with a generous helping of homemade tuna/mayo,a side of delicious crunchy coleslaw and plenty of salad leaves,baby plum tomatoes and a drizzle of sweet balsamic.Coffee was delicious.A great coffee shop that I am looking forward to taking my wife along too as I know she will love it.

I have met client's for my illustration as 'Jim the artist' work here,Met clients for my life coaching as 'Gifts yet to discover' here.Been entertained by musicians and poets for the a Festival of Firsts here and chatted to its originator my friend John Gorman here.It is the most beautiful building on Market Street being an old bank of great character and is set in a lovely village atmosphere.I read write and enjoy my own creative reverie in a number of different settings in it room.The snug sofa'd timber lined corner .Or its tall tables or low stretch your legs out spaces.In the summer tree and chairs outside have their own hazy ambience.I will place an exhibition there this summer.And have spoken to Clare who runs the Bluebird who performed the Wirral mass by john n clare in the St Luke's Methodist church across the road in the FOF 2014 .And think we shall have some Zippettee do dah cheerfulness to go with the show.I would recommend to anyone feeling like they want to chill.Lovely fresh bread soup coffees cakes etc.Layed back and friendly.Always nice n clean too.

Perfect warm atmosphere and delicious hot chocolate that you create yourself. The Victoria sponge cake was the best I have had!!

Have visited several times and the coffee here is great (all types). They serve with a warm welcome and a biscuit! A very relaxed atmosphere with no feeling of being rushed - can spend a few hours here. The cakes are also very good - all homemade or local, I believe, and very moreish!

As Hoylake residents, we're in here almost every weekend.It's our favourite weekend place for a coffee, snack or lunch.The staff are always friendly, helpful and cheerful.The food is home cooked, always tasty and reasonably priced.In the summer months there is a courtyard out the back that's secluded and a sun trap.Overall just a great place to chill out and relax

Love this place... Best hot chocolate ever... You get a full cup of hot frothy milk with a little dusted chocolate, then you get a pot of chocolate drops in either dark, milk or white, a pot of fresh whipped cream and a pot of marshmallows and add to your own specific taste... Gorgeous!! Tea cakes are huge with a choice of jams... We had one to share and even gave us a plate each. Teas are lovely and coffees are smooth.. You can even add an extra shot to it. Set in an old bank. The cafe is full of character and so relaxing.

We stopped off in Hoylake and happened upon Smooth which is ideally placed in the centre of the town. The setting is quirky in a former bank with a warm and comfortable ambiance. The coffee and tea cake was very nice as was my 'doorstep' wholemeal toast but it was the presentation of my hot chocolate with real chocolate pieces you mix into the piping hot milk along with the marshmallows and fresh cream which was so tasty and beautifully presented. The service was great and the staff very friendly. We will be back again and if a sea of coffee shop alternatives on the high street - Smooth is in a league of its own.

The decor and setting of this coffee house cannot be matched in Hoylake. The interior is lovely and they have an outdoor seating area also. I had a coffee and a sandwich that were both very pleasant and there is plenty of room for manoeuvre inside so we got a few children and prams in too. Would recommend a visit.

We are fortunate in having traveled widely and probably to the best coffee culture which is in New Zealand ! SMOOTH is easily up there with the best . We had two Flat Whites and a bacon sandwich. Absolutely no complaints . Friendly knowledgeable staff . Chilled atmosphere . Yes we live on the Wirral but we intend to make this a regular stop .

The coffee is excellent at Smooth, made even better by fast WiFi connections, home baked slices/cakes/cookies, friendly and helpful staff, and a clean WC. Drop in sometime when you're in the area.

i came here shortly after it opened. i'm an ex pat living in new zealand so the owners were excitied to have their flat white reviewed. and its good! plus the home made cakes are excellent. especially the chocoalte cake.

We stumbled on Smooth purely by chance during the 2014 Open at Hoylake. No food was purchased but we did sample the coffee menu. Having been promised the best coffee in town, we were not disappointed. Flat white, latte, espresso or cappuccino....all are freshly made from a range of excellent beans and all taste great. The use of the old Bank makes for comfortable, pleasant surroundings and a great place to relax and socialise (or discuss the days play at the golf in our case!). Last but not least, all the staff are amazing. Nothing is too much bother and all done with a smile. Go on, give it a try and see for yourself!!!

Smooth is an ex bank that has been tastefully refurbished in order to maintain the character of the building but also in order to present a modern cafe. It is not a huge place but is very comfortable and welcoming. Lynn the owner is a delight and is always willing to stop and chat offering advice not just on the menu but also on anything local. The menu is good for a cafe without a real kitchen. Food is freshly prepared from fresh, quality produce and presented perfectly. If you fancy coffee and cakes this is the only place to be as both are as good as you will get. You can sit inside or make use of the Hoylake sunshine and sit in the outside garden which is a real sun trap. The quality of the furniture in both is excellent. Staff are a delight and once you have ben once you will be keen to go again soon.

Have become a regular visitor, best coffee ever tasted. The food is fantastic, open sandwiches,I especially like the chicken and bacon on granary bread with a crunchy salad and coleslaw, chilli, soup,and the homemade cakes are to die for,lemon drizzle, chocolate cake, jam and fresh cream sponge just to name a few. Any visitors to The Open Golf tournament should not miss a visit to Smooth, they will not be disappointed, and if the weather is good the Courtyard is really delightful to relax and enjoy the food. All the staff are very welcoming, and once you visit you will return.

I called in here for coffee a few weeks back, and I really must return! The coffee proved to be exceptionally good and the cakes very well-made and hard to resist. The conversion from a former bank is quaint, and with newspapers provided, a visit proves a relaxing experience. Small but friendly.

Charming and quirky venue for a tasty lunchtime.Loved the fact that as an old Bank, the manager's office is still there.Food prepared to order and staff very helpful.My partner could remember entering the bank with her mother as a small child. A lovely memory!

This place must have the nicest tasting coffee ever. Lovely home made cakes too..All brought to your table by pleasant waitresses. You can even get a beer or wine here. Give it a try, you won't be disappointed.

What a lovely charming cafe on the main steer. A lovely little courtyard which is dog friendly The wife had a hot chocolate. It came as a hot mug of milk with chocolate chips, cream and marshmallows in separate containers on the side. You pour your chocolate chips into the hot milk, add the cream and marshmallows as desired. What a novel and quaint idea. The staff seemed very friendly and obliging.I certainly will be back.

We visited this cafe just a couple of times before on the off chance as we were passing but every time we go in we are greeted superbly and the simple things are done so well.The decor is one to behold, as quite clearly this buildings main purpose wasn't for a lovely cafe but a bank foremost I believe. The decor is excellent, old (antique looking) wood everywhere the tables are old-modern style but it all works and makes for a stunning surrounding. We didn't order anything special just some coffees, teas & I personally had a hot chocolate. When it arrived I was slightly bemused and confused at first, as it seemed to be, what is called now, 'deconstructed' on the saucer. All elements were separate from each other. I did actually quite like it but conversely I could see how some people wouldn't like it as it just seemed like a half-done job. Furthermore, just the simple things like excellent premium quality coffee doesn't sound like much but it can make or break a little cafe in seconds as that is what the majority of people have come in for. I also couldn't resist a little slice of cake & when it came it wasn't so little anymore. A GIANT portion of cake greeted me on this plate but was I glad it was giant? Yes I was!It was gorgeous , smooth and melt in the mouth cream and the taste was simply outstanding. Happily, it tasted home-made, unlike these bigger 'chain' coffee shops where it tastes like it has come from a packet. In conclusion, this little cafe is excellent and with some extremely minor tweaking it would be un-undoubtedly the best in Hoylake.

Great place for lunch. Being able to sit in the courtyard with our dog Clodagh was a bonus for us. Friendly staff, lovely choice of food and hot chocolate out of this world! Would definitely call again.

Having recently moved to the area I tried 'Smooth' and found it a great, clean and friendly coffee shop. I haven't tried the food yet but everything I've seen certainly looked good! Make sure you get the loyalty card, you will be back for more coffee!

Pleasant courtyard garden at this old converted bank. Sandwich specials of goats cheese and chilli jam are fantastic. Great coffee. Friendly staff.

My daughter and I popped in for a coffee after shopping and what a lovely surprise. It would have been rude to ignore the tempting cakes (that just cried out to be eaten) so indulged and they were delicious. The café I imagine has been a bank at one time and some of the old wood panelling and features have been kept which gives the place a wonderful ambience. Comfortable tables, very relaxed with attentive staff. A thoroughly enjoyable spare of the moment experience.

walk along the main shopping road and the shops are pleasant, but if your hungry go to smooth, the food and drinks were very high quality however some background music could have been played a little louder to break the silence when people stopped chatting. My only complaint.

Tastefully decorated in relaxing colours the place is an old bank with nice period features. Good coffee at a not unreasonable cost. Didn't try any food as I didn't have time. Fifth or sixth time at this nice coffee shop, they also have a lovely courtyard out the back for warmer days. Recommended!

Coffees rather expensive, yet average, arrived several minutes before the cake we ordered. Seating was rather odd..perhaps out of the house that the Bears had in Goldilocks....either too low or too high, never quite right. The cafe needs something more really....

I have been here several times now. They specialise in lovely home baked cakes and various types of coffee which you can also take away They also serve alcohol. The prices are reasonable especially for early morning toast, teacakes etc. There is a lovely area outside to sit in when the weather gets warmer. The cafe itself has a lovely interior, very clean and tidy. I havent had the hot chocolate yet but it looks lovely! I believe they also have live music on occasionally on Sundays.

Been here a couple of times. Extremely attentive staff. Nice menu for a cafe. not too limited. Excellent soups. Large range of newspapers to read whilst waiting and the staff always bring children's books for kids if you've got them with you. Hot chocolate is an experience! Love it.