Smiths in Cotswold

I came here one lunchtime craving a burger and excited for the veggie offering. We were quickly seated by the window by our very friendly server and were informed there was an issue with a printer that was causing delays. Unfortunately it took about an hour for our food to arrive. Onto the burger. Soft buns, nice charr on the patty, great texture from the pulled mushroom and tangy with cheese and peppers that were needed with the richness of the burger and mayo. I personally felt it was occasionally overpowered by the pesto mayo which was a bit heavy, and the burger could have used a bit more acidity to balance things out more. Perhaps some tomato or salad as well for freshness and crunch? We also had an issue with the burger containing a small piece of very hard non-food item which luckily I noticed before biting down too hard. I believe this is an issue with the supplier and not Smiths. It was dealt with swiftly and professionally by the staff who were absolutely excellent. Fries and accompaniments were perfect - crispy, fluffy and well flavoured. Unfortunately our visit was let down by a long wait and issues with the veggie burger but judging by the other reviews, this definitely seems like the exception rather than the norm. I did feel that the burger was smaller than expected and didn’t offer the best value for money compared to other veggie burger offerings I’ve had elsewhere. Flavour wise, everything was good but definitely room for some improvement. If I ever pass through again, I would be happy to try them again. The serving staff were polite, professional and a credit to the team.

Nothing short of excellent! Also, what kind and thoughtful staff. Great experience - can’t wait to be back

An utter 10/10. Friendliest staff. The burgers are seriously hard to beat. The food is just insanely great. If you’re about, do not miss!

Food was great as was the atmosphere

This place was recommended to us by three people so we had some lunch, wow the burgers and fries were awesome! Defo recommend to everyone!

A great lunch, really friendly, helpful welcome, really interesting, good choice of drinks, great burgers will be going back .

We were sitting by the fireplace on a cold January day, enjoying our burgers and the atmosphere. The Cajun fries were especially tasty. Unfortunately no beers on tap, but they do have bottled local beers.

Amazing 🤩 Great service, friendly and attentive staff. The restaurant is a lovely building in a fantastic location. The food was delicious, well presented and hot! The Triple B burger was sooo good, the Chicken strips were tasty and tender and the Tater Tots crispy on the outside and soft on the inside! Highly recommended.

We loved this place so much! Bourton itself is beautiful and this was the perfect lunch spot - cosy cottage vibes! The burgers were incredible, the best we’ve ever had!! Such unique flavours! Only let down was the chicken tenders, very dry with no crispy coating :( but other than that we loved it!

The best veggie burger EVER - get “Symplicity is Key” in the menu

Fantastic food great for gluten free best burger I have had.

Let me start by saying that I was born in Southern Italy and for me eating spicy is ordinary and pleasant. But in this restaurant I was forced to leave my meal halfway through! How is it possible to present a menu with dishes without specifying that one of these is prepared with a sauce based on one of the hottest chili peppers in the world? How come the waitress didn't inform us about the extreme spiciness of that burger? For many years, symbols have been placed on menus to indicate whether and how spicy a dish is. Not here, too bad, because it could have deserved a better review, but instead a burnt mouth, ruined dinner, wasted money. Waiting time, even though the place was half empty, was at least 40 minutes!

Great meal out with the family. 6 of us had artisan burgers and fries. Perfectly cooked and presented, warm friendly and helpful staff. Highly recommended.

Great food, busy but not overcrowded. Recommended the pimento

Lovely little restaurant with a relaxed and quiet vibe the Staff are absolutely lovely and welcoming they were happy to make room for a pram, the food was amazing genuinely the best burger I’ve had in a while !! And pricing is really reasonable too. Definitely recommend

I ordered two burgers, two gin and tonics, and wings. The quality of the beef burger was very good. Although the chicken burger was labeled as ‘sauce cut’, the dry meat was a bit difficult to eat. The gin and tonic from the Cotswolds tastes better when made with Beefeater, to my taste. It is slightly scented, so feel free to change it if it is the scent you prefer. For wings, I chose buffalo sauce based on the employee's recommendation. I was a little embarrassed because it tasted sour, not the buffalo sauce you get in Korea, but I realized it was the original buffalo sauce. Koreans, keep that in mind! I ordered two bugers and gin tonic with wings The beef burger quality was excellent But chicken buger was good but little hard to chew Gin tonic made by cotswold gin, was not good for me, but the people who like these scent will enjoy it

The food was incredible, and the service was excellent! 10/10 recommend.

5/5 lovely service and delicious food (especially the triple b )

Delicious food and very tasty tasty burgers. However, no atmosphere in the shop and a bit expensive to be honest for burgers and friend. Also at some point the waiters brought us the bill without us actually asking for it which was confusing, felt like we were getting kicked out (maybe bad timing I guess) But food was good

Burgers were really good! Chill ambience with pretty lights in the evening.

Absolutely bangers burgers! For the classic and the triple B. The triple B was by far my favorite! Excellent service and super kind waiter.

The staff here are second to none absolutely brilliant experience in every way,the food was very tasty indeed, double thumbs up from me 👍👍also dog friendly!

Delicious burger highly recommended

Lovely friendly place. Beautiful food.

Some of the best burgers we’ve ever had! 😍 After a day of travel, we called up and were able to order takeaway and definitely did not disappoint! Super friendly and prompt service, delicious burgers full of flavour, the Pimento was especially delicious 😋 we can’t wait to have it again when we are next here, thank you!

Excellent burgers, very jucy and just delicious. We tried the Classic and the Pimento. Fries were perfectly crispy. Rated 10 out of 10 by the kids.

Possibly the best 🍔 in the 🌎 and the tatter tots are amazing. Cocktails are incredible and the local beer was the cherry on the cake. Can not recommend smiths enough

Symply the best! Delicious burgers and great service. I couldn't ask for more. Thank you

Great staff, food, and atmosphere.

Cannot fault Smith's! One of the best margaritas I've had in ages, and I frequent a margarita! Fantastic burgers, chips and macaroni cheese! And the service was absolutely impeccable! I wish we lived closer!!! X

The best burgers we have had!! Thank God that Smiths offers food (lunch) till late, even on weekends! We had almost given up hope when the friendly and kind team at Smiths offered to take us in for lunch (it was almost 4 pm)! The incredible Simplicity burger and the fries with truffle oil and cheese was scrumptious!!!

Great food, lovely staff, food does take a while to come out but was worth it in the end x

An absolute gem in Bourton-on-the-Water! I had the pleasure of dining at this fantastic burger spot twice during my three-night stay, and it was the highlight of my time in the town. Their burgers are perfectly cooked, bursting with flavor, and the truffle fries are just incredible. But what truly sets this place apart is their cocktails. The bartender clearly knows their craft – every drink was unique, perfectly balanced, and thoughtfully made. Even better, they’re open late, which was a lifesaver when most other places had already closed for the night. If you’re in Bourton-on-the-water and craving an exceptional burger and cocktail experience, this is the place to be. Can’t recommend it enough!

We had a really delicious meal here, absolutely the tastiest in all of Bourton! The staff was very friendly and could help with selecting beers. Nice atmosphere, good price and top staff.

Best burger! And the surprise: the dirty tots!!!! Awesome!

Excellent food and very friendly staff, beautiful and cozy restaurant I highly recommend.

The burgers at Smiths are some of the juiciest and most delicious burgers have had and the brioche buns so soft. First pit stop had at Bourton-on-the-Water and so glad we found it. Great spot for lunch and tucked away from the main thoroughfare

5/5 - One of the best burger places we have been to, and always try and come when we are in the area - Highly recommended!

A great place to eat, we had some extra requirements to seat our baby when making our booking and they went beyond expectations in terms of accommodating this request. The staff friendliness and music choice really made it a special experience, food matched this and was well worth the price with great flavours and presentation.

The scotchy burger was class, double up!

The quality of the food here is outstanding! I drove more than an hour to get here and I'm so glad I did. The burgers are just so flavoursome and up there with the best I've ever eaten. And the chicken tenders, are without a doubt, the absolute best I've ever eaten. The cocktails we sampled were excellent too. The young lady who served us was new but seemed very comfortable and knowledgeable and provided a superb level of service whilst we were there. I was thoroughly impressed with the whole establishment and am looking forward to visiting again and will aim to complete the menu. I've already recommended them to everyone I've seen since visiting.

One of the best burgers I ever had! The place is lovely. The food is delicious. The staff are friendly

Food was delicious, best burger I’ve ever had , decor , atmosphere, service and price all perfect.

Very normal. The prices are also exaggerated and not worth it. I definitely will not try it again and do not recommend it

Warm welcome cosey atmosphere we went at 8pm delicious food great selection of cocktails beers and ales in the centre of picturesque Bourton on the water just great thanks guys staff made us feel very at home.

We came for a burger Saturday lunchtime so it was averagely busy but not packed. As other reviews have said there was quite a bit of a wait on food but it was 100% worth the wait. We had a burger each and shared a portion of fries. The burgers were some of the best burgers we've ever had. We will definitely return. The only thing I would suggest is making the bathrooms unisex and be updated, there was a queue and a young girl didn't want to use the gents being 'for men'.

The burgers and chicken were fine and tasted good. The service was good. We were very satisfied.

I visited the cafe yesterday with my mum and we both had hot drinks.We both sat outside. The customer service was excellent and faultless. Lovely staff. Thanks very much to you all ☺️

Okay for lunch. Very tiny plates which made adding chips,salad etc to the plate very hard, rather silly.

Menu looks impressive as descriptions very good. 15 pounds for burger in major tourist hot-spot appeared good. However burger not even quarter pounder and no side salad and McDonald's type fries were extra £6.00 They did come with out of a bottle truffle sauce and shave parmasan on top.expensive but nice. Burger roll cheap and flaky and Stilton cheese in burger so strong couldn't taste meat. Cocktails inventive but at 14.00 pounds Not cheap and small. I had a heimlech manoeuvre being an ex nurse as described as long drink but came in tinest cocktail glass ever seen. Service cheerfull and garden out the back most pleasant. However meal not good value for money and at around 3.00 a McDonald's quarterpounder much nicer and better value for money

This was one of the best burgers I’ve had in a long time. I highly recommend the one with pimento cheese. While the food was excellent, the service was a bit slow, and the tables could have been cleaner. Despite these issues, the overall experience was enjoyable.

Really great burger - the produce is clearly of the highest order. Service isn’t brilliant and rather slow.

The Smiths Classic was one of the best burgers I’ve ever had.

Burgers are very good and sides are delicious. But keep in mind everything takes around 30 minutes. Including dessert

We had to wait a bit as we didn't have a reservation. We ordered a Smiths classic , Blue cheese boulevard and truffle mayo fries. They were delicious. I recommend this place.

we're americans and these were some of the BEST burgers we've ever had! 🍔 🙌 very friendly people and fast service too 👌 we think about yall frequently, we need you in america! 🙏 🇺🇸

Lovely place to eat and drink - great food and cocktails

This is a review after I ate here almost 2 weeks ago but important enough to mention that they make some really tasty burgers here. So good that they are in my top ten of the best burger makers

Food was really good. Location was good. Would have been 5 stars but there was a lot of flies in the restaurant and the tables was really sticky.

Considering it’s a ‘burger’ place. The burger was over done and very dry. The chicken ‘tenders’ were even more dry. Service was lovely and they gave me the money off the bill for the tenders. The table next to me also said the chicken tenders were dry. We waited around 1hr for food (it was peak time in bourton-on-the-water though).

Brilliant time here on Friday night! Beautiful outdoor garden to sit in and lots of seating inside. Staff were really helpful and polite. All burgers apart from the chicken and the veggie can be made gluten free. The gluten free bun was really tasty. Chips are cooked in a dedicated fryer with no other food so gluten free and no cross contamination. Brownie is the gf option for dessert. They have gf beer too. Very yummy food would definitely return!

I have eaten some burgers in my time…but these are without exception the finest I have ever tasted!! The Brisket and Chimmi Tater Tots were to die for too! Service was amazing and atmosphere was great aswell! We will definitely be back! 10/10!!

They accept dogs everywhere but kids only in the dark inside area. Hard for families

Incredibly cozy place! BI sat in the backyard, which was atmospheric and secluded from the other busy streets. Charismatic and pleasant place. I ordered the scotchy which I think is the best burger I have ever tasted! Truly a fantastic experience😃

Great food and very friendly staff!

Superb And Authentic Burger in UK , Must try

After eating at Smith’s three years ago we were looking forward to a lovely meal again. Unfortunately we had to wait 60 minutes for our meals. I ordered a plain burger and thought it would be nice and juicy. However it was overcooked and dry and I had to pick off the worst of the burnt bits. I did consider sending it back but did not want to wait ages while the rest of my party ate there’s. We waited a further 15 minutes for the bill and gave up and went up to the till. We removed the service charge and received an indifferent response to our comments. Definitely gone downhill.

Food at Smiths was good quality but not substantial considering the price tag, the atmosphere and aesthetics of the place was fantastic though, great place to try if you return to Bourton

Really cute restaurant with a very friendly staff and delicious food. Not the place to go if you're looking to cut calories, I'd say, but if you're not, go here to indulge because everything we had was amazing and the cocktails were delicious as well. Our group was very exhausted and still struggling a bit (hungover) from our wedding the night before when we went here for dinner. Well, the cocktails brought us back to life and the food was just what we needed! Corpse Reviver #2 certainly lived up to its name. The Hot Chick sandwich was spicy and crunchy and delicious. Service was a bit slow for sure but it could've been an off night and they also took good care of us. Would recommend!

The best burger I've had in a long time. You'd think London would have the best burgers in the country, think again. This place is simply amazing. Can't recommend enough. Been there with the entire family (baby and dog included) and service was impeccable. Will go back as soon as I can.

We loved Smiths - one the best burgers I’ve ever had! I have a dairy allergy and the staff was accommodating and made sure everything I had was dairy free. We loved the location and atmosphere too. Service was excellent - we may have to find time to go back again during our stay in the Cotswolds.

Excellent burgers. And charming staff. However mistakenly served our burgers. Being first-timers, we really wouldn’t know and realized it only after we tried each other’s. The craft beers were interesting but I don’t fancy canned versions. Lastly, they went ahead with including a service charge in the bill without pre-clearance. I paid with no fuss but thought it was poor form.

Total DELICIOUSNESS. I walked around Burton on the Water for over an hour until something pulled me in, because thine eyes doth not deceive me. Saw a little sign that said BURGERS. I had the House Smith Burger. Get it, is good.

Hot Chick was probably the best burger I've ever had. Service was quick and friendly and it's a nice place to eat, too.

Food was DELISH. Really good burgers, and that’s coming from an American. Very expensive though you get the quality you pay for. The server was so sweet and even let us sample wines before choosing what we wanted! I ate the pimento burger, which was the only non-bacon beef burger option (they could do with more, actually, though I’m sure they’d remove the bacon jf asked. I don’t eat bacon so the pimento was a shoe-in for me), and it was delicious. Also had the truffle fries. Only two gripes - the gluten free bun was awful… crumbly and strange, and not flavorful at all - and the truffle fries, although yummy, weren’t worth the price tag for me. Photos don’t look very appetizing, but I promise, the food is damn good.

Perhaps my favourite burgers. I've been a few times and every time they have been absolutely great. Great atmosphere and service also.

Excellent vegan burger. Nice place. I'll go back.

I have eaten many many cheeseburgers in my travels and the pimento burger was the best burger I have ever had. We got a really good spot and the staff were really nice too. It wasn't too busy and the other food we ordered was top quality. I'm glad we came and visited

Very clean restaurant and friendly staff. The best part was the food. The burgers are top notch and full of flavor. Three of us ate there and all walked out commenting how excellent the food was. This place is definatley worth it.

Food took 50 minutes to come out & staff gave no notice that food would take long. When we asked where are food was we were told it’s being plated up to which we waited another 10 minutes. Staff were defensive & arrogant when we said we did not want to wait any longer and proceeded to leave, we’re then told we could take the food out but would not be given any discount (£80 for 4 burgers and fries)! The Owner was there and didn’t apologise and extremely lacked any customer service Skills, he stated “ it’s a bank holiday” ie. Inferring it was our fault for coming on a bank holiday, - hire more staff then 😂 Victim of their own success! No customer service at all so disappointed

Very nice burgers and truffle fries. They also do a kids burger and chips for £7

Lovely outside garden if you have the weather. Unfortunately we had to wait 60 mins for our food. You can see they only have 2 kitchen staff hence why. The Mac and cheese was great. The chicken burger excellent. Slightly disappointed by the Triple B. Was very dry and disappointing after a long wait. The house lemonade is brilliant.

Small menu but what they do they do very very well. Fabulous burgers 🍔 with interesting sides

Really super tasty burgers!! In addition, very courteous and extremely friendly service. We ended up here quite by chance. And we were very happy about it. The atmosphere is rustic and a real Cotswolds highlight! Keep it up!! Dogs are expressly welcome.

We were in the area for the day and my partner said he fancied a burger and we came across Smiths. Well what a find we both had the Triple B burger with Truffle fries and all I can say is WOW the food was superb. The place was lovely and quirky and excellent service. There was only one thing that I could complain about that sadly don't live nearer.

Delicious burgers in a Fabulous place with a lovely indoor garden with charming outdoor elements. And the fluffy hostess Freddie will greet you with a cuddle 🥰

Spicy hamburger highly recommended..

Wow! What an incredible experience. Impeccable service, polite and friendly. Beautiful outside and in. And the food was some of the best we've had. Everything on the menu is sublime especially the burgers!

Hands down the best burger I've ever had! Cooked to perfection with the most delicious chargrilled edges! Staff were excellent. Very welcoming and service was tip top! Can't wait to visit and try the other choices ☺️

First time here, recommended by locals. Absolutely devine. Proper dirty burger. would come again. Didn’t want the food to end!! 10/10

My partner and I were excited to dine at this restaurant after hearing glowing reviews about its fantastic food. We decided to try a variety of dishes, but unfortunately, our experience was a mix of highs and lows. While the pulled pork tots served as a replacement for the unavailable brisket were delightful, the Nashville butter chicken tenders were disappointingly salty, leaving a lingering aftertaste. Similarly, despite the flavorful burgers, such as the Pimento and Blue Cheese Boulevard, I encountered the same issue with my burger being overly salty.On the bright side, the staff were generally accommodating, providing us with a variety of sauces and offering in-house sauces for an additional cost. I was eager to meet the people behind the restaurant and was told that one of the Smith brothers, the owners, was available in the kitchen as the chef. However, when I attempted to address my salty food experience, I was informed that the chef had already left, which was disheartening. While the response from the counter person regarding my complaint felt somewhat indifferent, they did allow me to share my experience on their Google reviews. However, I believe a more empathetic and proactive approach would have been appreciated. Despite the setbacks with the chicken tenders and salty burger, we did find some enjoyment in our dining experience, particularly with the refreshing in-house ginger beer. However, the lingering salty taste in my mouth the next morning was a stark reminder of the less satisfying aspects of our meal. Moving forward, we may consider returning to give the restaurant another chance. However, we hope that they take customer feedback more seriously and designate someone to take ownership of ensuring every diner has a positive and memorable experience.

We were in Bourton today house hunting and we decided to get some dinner with my mum, stepdad, partner and our two young children (1.5yrs and 4 months old) plus two dogs. As soon as we stepped inside, our toddler had an extremely embarrassing meltdown as we’d taken him away from seeing the ducks. I was mortified as we were disturbing other diners- my partner immediately took him outside to calm down while we all settled in and apologised to the other tables. The waitress came straight over to help and was an absolute angel. She could see how stressed and tense I was so she sat me down and insisted on immediately bringing me a drink (a fantastic Cotswolds Gin with the best tonic I’ve ever had) and made us feel straight away at ease. She was so kind and patient with us, and was brilliant with our toddler when he returned back with my partner- she also got him to see another dog in the restaurant which he loved. He then behaved beautifully the whole way through dinner. We were able to have an amazing, relaxed and calm family meal and most importantly didn’t inflict our two gremlins on the other diners. All because we had been helped out and looked after well. The food was incredible- best food I’d had in a while and the burgers were to die for. Thank you for helping a stressed mother be able to enjoy an evening meal out for the first time in a long time. I sadly cannot remember the waitress’s name (she had gorgeous blonde hair) but we left her an extra tip and please do pass on our thanks to her. It meant more than she can imagine, and she is a credit to the business.

Quite literally the best burger I've ever eaten. It blew me away. For how good it was, it was very reasonably priced. A must visit

Charming and kindly employees. Burgers absolutely tasty. Quiet and lovely place.

Hop on a plane from Logan to Heathrow. Make your way to Bourton on the Water. Go to Smiths and order the Classic. Stay at least 3 nights so you can eat a few more of these perfect burgers. Fly home. Dream of going back.

Really great food and staff, amazing experience!

Delicious burgers, friendly staff, unique and amusing decor. Our waitress was super sweet to our one year old and the burgers came out perfectly cooked, the miso mayo on the classic is amazing.

Add this to your bucket list. You MUST visit here. Amazing food, beautifully flavoured and well presented. The chefs clearly know exactly what they're doing and take pride in their dishes! Each time a new one came out we were excited by it. The drinks were great and its such a nice touch that they create their own iced tea and lemonade. Would highly recommend either (or both). Service was great; attentive but noninvasive. Visible if we needed something and prompt clearing when it was clear we were done. They didn't bug us when we were finished and needing to breathe at the table for a minute either, which we appreciated. Top recommendation: The Tripple B! Packed full of flavour. If I hadn't already eaten my body weight in food, I would have had another! Make sure you get one :-) Summary: it's a MUST visit in Bourton-on-the-Water! Family run, local business, which makes food bursting with flavour and love.

Thank you for some seriously tasty food tonight the triple b was delicious and we will be back soon

So glad we decided on going here for our dinner! The food hit the spot! We ordered Mac and cheese (pimento) a pimento burger, their yummy salad and the brisket tots! Everything was delicious. I think I said “this is so good” a thousand times! 😅🙈