Smith And Western - Lingfield in Tandridge

Brilliant country and western song duo, great atmosphere, friendly staff. Meat dishes good but veggie option (burger) was tiny - probably 3 inches across - rather disappointing. What was there of it tasted good though.

Myself ,Daughter and 2 grandchildren were there on Monday 30th dec 24 and we were really looked after by our waiter, who is sadly leaving on the 10th of jan. He was very kind and chatty to my grandchildren and the decorations were outstanding.. Teddy and Toots both sat on the saddles at the bar as we wanted to take pics and the barman kindly asked Ted if he wanted to wear his cowboy hat for the picture.. which he did.. it's a lovely not over crowded with tables that U can get in some places to get maximum customers conveyer belting people in and out as quickly as poss... No Lingfield Smith and Western has been a family favourite for the last 15 years and we used to bust once a week back then for a good few years.. so they are worth travelling to as the staff are an excellent Team and everyone knows what they need to do and it works brilliantly... Thank you For a lovely lunch and we will be coming for my Boys 9th birthday end of January. And I love the way you all make a real fuss over the. Birthday event .... Can't wait to see you all soon 👍🤠🥳

To start , I have been to this particular S & W in Lingfield many many times. We’ve always had a pleasant time, sometimes the service can be a little bit slow but if you’re not in a hurry that’s not a problem, but this week we went to celebrate my adult daughters birthday - it was pretty atrocious. The wait for our drinks was nearly 30 minutes when we arrived! Our waitress, who has served us on previous visits, was her usual polite chatty self but seemed a little stressed by other factors, ie kitchen/bar wait time for her orders. When my starter, potato skins, arrived it was very small (apparently they have changed this option since our previous visit ) and overdone. The other potato skins order on our table was the same but the other starters seemed acceptable. My son and I had steak and they were both ridiculously chewy and stringy. The ‘salad’ served with mine was warm and wilted , which the waitress explained was because it was left under the heat lamp until she had time to collect it and bring to our table. It was replaced with a bitter tasting iceberg lettuce ‘salad’, well, it was lettuce and half a small tomato! The mash potato portion was embarrassing! It was less than I would give a two year old! Again, the waitress did what she could and she did bring another microwaved portion. My order of avocado never arrived at all! Meanwhile the drinks orders were still painfully slow with my husband having to go and find staff twice to enquire where it was. At the end of the meal we were told NHS blue light card was no longer acceptable as they have stopped taking it. All in all probably the worst S & W meal we’ve EVER had. Our waitress did, to be fair, give us some money off because of the shoddy service and food and it has to be said I dont think she, personally, could of done much more - I just think the kitchen/bar staff let her down badly and by the time we left there was literally only about 15 other customers in there so it can’t be blamed on numbers. A real shame , particularly as it was a special birthday celebration.

Just the worst experience. Our server didn’t have a clue what they were doing, got our drinks and food wrong….. spoke to the manager, as I thought that would be helpful… Brandon I believe his name was. He was so rude to us, wouldn’t look us in the eye, just said we had to get on with it. We got a full refund in the end. But I will never be returning, which is a shame as it’s my favourite restaurant.

Me and my other half visit the restaurant if we are in the local area and we get the same fantastic service every time. It’s a great half way point for our family to meet up for my daughters birthday in the week of Christmas and we are so happy we made the decision to visit again this year. We were a table of 11 and Scott our waiter made sure everything about our experience was flawless. Half of our party were a little delayed, we were still served drinks before they arrived. Scott then quickly returned when the rest of our guests arrived to take their drinks order and the food order. There was nothing he didn’t think of to make our visit as seamless as possible, he truly went the extra mile and it was very much appreciated. Everything was 5*, the table, service, atmosphere, quality of food, time it took to serve the food. We will continue to return every year. Thank you S&W team for making our daughter’s birthday so special.

Fantastic service very helpful. Food abd drinks were amazing highly recommended to go. Steak cooked exactly as kids wanted it and all good served up lovely and hot

I've been here quite a few times. This is the second time we've had a bad experience. My brother had a burger. It was raw in quite a few places. They did replace it. I had the 5 bean chilly. It used to have cornbread on the side but now has corn chips. They were dry & the food was only just warm. We both had a hot drink. If you could call it hot. Plus the cup/mug wasn't even full. We have both decided we won't be coming back

Great place, casual, good atmosphere and service..

Best food about, staff are all above and beyond. Perfect place to eat or even a little drink at the bar area.

Went for daughters birthday. Brilliant food and service

Ali was an absolute gem of a server! She handled the dinner rush like an absolute pro! Whilst staying polite, friendly and professional at all times. We came to celebrate our 1 year wedding anniversary and absolutely loved our meals! The food is top quality, great hearty portions that taste delicious! Thank you for making our evening so awesome!

Wide choice of food, not quite hot but ok and not worth saying anything.

We had a fantastic birthday meal. The food was very nice indeed, but it was the fantastic staff who made our visit memorable, from the minute we arrived to the very end, especially for my mum whose birthday it was and received a very unexpected surprise.

Nice place to eat. Singer was a bit loud which was off-putting as I couldn't hear anyone speak. Bogs very clean

EMMA IS AMAZING!!! We came back here for a second time tonight and she gives top notch service, nothing is ever too much for her, cannot thank her enough for her service and the food was delicious too!

We’ve been here twice now and both times Emma was incredible. She so personable and friendly and I would request her as my server every time. Thankyou so much Emma!!

Excellent food! Bit noisy but all good otherwise.

Had a lovely meal after being at the races, Holly our waitress was first class, very attentive and professional.

The food as always was good. However our server was Tom, on his second only shift! He made the experience and the dinner great and couldn't do enough to help. With 12 of us there a large party is always a challenge but he handled it very well especially with the smaller children being occasional trip hazards. Pity you can't ask for a specific server because if we could, we would.

Good atmosphere good service staff are great but the food is sub standard the starters where good but nothing to brag about the mains where where poor sirloin stakes 3 of us had and where all poor and had no flavor and was real tough for medium rare cooked. For the price for 3 adults and a child I would expect far better quality of meat to be used. Shame really

Great food great helpful staff I will definitely be back. Another great visit food fantastic as usual and staff 👍

I had a recent birthday at Smith & Western and it was a birthday week to remember. We usually visit this restaurant twice a week. This particular week I had one day with my husband then we visited again on the Friday with one of my closest friends and my stepdaughter. On my birthday the staff were no exception. Our food was lovely and to top it off the staff brought my desert out with a big sparkly thing in it and there was clanging as Calvin, Brandon, Tom, Dave and the management team who were all in from other restaurants for a meeting all sang happy birthday to me. I felt so special. On the Friday our amazing Scott really pulled out all the stops and really added to my birthday week. I am not sure how he remembers the many different dishes we ordered. He just seems to take it all in his stride as he looks after us. Nothing ever seems to be too much and he caters for all our dietary requirements and is as accommodating as he can be as he liaises with the kitchen staff, they comprise of Head Chef Tom, His Sous Chef also named Tom and their team. They do an excellent job and the food helps us to come back time after time. I have to say a big thank you to Shelley. She added to my birthday memories and she is easy to talk to and her team at this restaurant are a credit to her. I highly recommend this restaurant and you will really feel looked after.

We had an amazing meal for our anniversary in Lingfield (with the rest of the family). Emma absolutely stole the show in our eyes, friendly beyond words - you can tell she loves her job! Her attention to detail was incredible and her menu knowledge was amazing, she was able to help us make decisions and give us some mind making information to which we all thoroughly enjoyed our meal. With the children in tow she made it one to remember and we will definitely be returning so please don’t go anywhere!! On the night we had to express how we felt to the manager on shift, who didn’t seem that surprised by our comments, so presuming you may hear this from others. Thank you for the delicious food and thank you again to Emma who made it a night we will never forget!

Food was great (but I wish the string bowel thing was taken out of the prawns… I’m always a little picky about that 1 thing lol) apart from that, absolutely amazing :D we will be returning! Emma is an amazing server, love the appearance of this place too, it’s a 10 The Halloween theme was cute and not over the top :), your staff all looked great!! I’m a fan!!!!

Booked last minute and although the restaurant was packed with people, this didn’t reflect on the service given. The member of the team serving our table was friendly and helpful. We had a wonderful stress free time and that’s not easy when you also bring along an 18 month old 😁🍔🥔

Great place! We stopped today for lunch after visiting Hever Castle. Food was tasty, atmosphere was really good and service 10/10. Halloween decorations were pretty good and my kid was very entertained with the Halloween interactive puzzle. Highly recommended!

Fast, tasty and refillable soda, what could go wrong! Kids loved the saddles on the seat at the bar. Birthday bell ringing was a bit loud for my son who is sensitive to noises.

Lovely hot delicious food, managed to fit us in at the last minute.

If you are hungry, this is the place to go. As ever good value and good food

Cool place bad food....Ribs were over priced and had very little flavor... Shame. The meat was decent..

Food was good but the best part about this place is the smiling, helpful and happy staff. Every one of them made an atmosphere that you'd want to be part of and we all had a great time. Whoever chooses the staff has done a superb job.

Fab lunch, had The New Yorker over the sound of C&W music, and it was brilliant. Definitely recommend for those who want a taste of America.

If you're looking to have an American countryside feel, here's your place. The server was nice, food was good, music was great

Great atmosphere, very friendly staff and amazing food!

10/10 Loved it, the staff, food and atmos were great, nice and clean, loads of space, good value, just wish there was budweiser on draught instead of Coors 😝my new favourite place to go 👍

Was nice, shame they gave me a bill of £490 first with a message on receipt that service charge included for tables over 10. Then next bill was another £60 Ridiculous !

The wait for our order to be taken was a little longer than usual and the food took forever to come. Food is lovely but was terribly slow service

Great menu, plenty of vegetarian options too . Food took a while to come but it wasn’t busy, but we were talking and so time passed by. Food was hot and well cooked . My only negative comment is that the music was very loud, we moved from table as we couldn’t hear ourselves to talk.

As an American, I was pleasantly surprised. This was better than I expected. The burgers were large and legit, service was also fast and attentive. Fajitas were decent, but not my favorite (they put hot peppers in, not customary for U.S TexMex food). Overall, worth a stop.

Lovely place to celebrate a birthday. That Friday they had great live music and the service was consistently awesome. Very happy to tip and post.

Huge portions, fantastic food and service and the right price too. Well done!

Much quieter and bigger than the Tilgate one. Impeccable service, very clean facilities, toilets spotless.

I would like to say how impressed I am with the service my husband and I always receive at this restaurant. The main person who looks after us is Scott. He is friendly, professional and nothing seems too much for him. I never know how he can memorise our orders as well as many others that he looks after. I cannot thank him enough for how he makes us feel so welcome. I also want to thank Ali and Romina, they look after us so well whenever Scott is not in. They are wonderful young women. I also want to thank the kitchen staff headed up by Tom and his Soux Chef also named Tom. Our meals always keep us coming back. All this is headed up by Calvin and Brandon who do a great job overseeing the team. So overall you can tell how much we like this restaurant and we visit twice a week. Thank you all collectively and we look forward to seeing you all soon.

Really nice food with generous portions. the staff were also friendly and attentive , the evening also had a nice atmosphere

We went to celebrate my son’s 21st birthday and the team made it a very special night! Service was excellent so was the food. We will definitely be back! Thank you!

it's ok. but nothing to write home about. standard Tex Mex fair in a pub

Delicious food, great selection and perfect meal for my boyfriend's birthday. He had the Grand Canyon burger, I had the Texan Pepper Jack and both were delicious with a side of chips each and some macaroni cheese. I also pre-ordered the Birthday Belly Buster for my boyfriend which includes singing and an enormous sundae dessert which was hilarious! The cocktails are delicious! We'd never heard of the Smith and Western chain before but spotted it on our trip down for the weekend. Not disappointed at all!

As an American, this place will always be funny to me. The over the top theming is hilarious. The wait staff are all in bollo ties and cowboy hats. The food is alright. Over the top, like much of American food. It's good for a meal once in awhile!

Great fajitas and burgers. Our favourite biz lunch venue

Very friendly and helpful staff, food is good with big portions. Mostly level in restaurant, easy to manoeuvre wheelchair. Accessible toilet available.

Great little American themed restaurant with absolutely delicious food. Loved the atmosphere and polite, obliging staff. Highly recommend!

Apparently there are many people complaining the music here is too loud...I would agree with that. I took a dislike to our waitress from the second I met her. We waited at the entrance to be seated and she couldn't even raise a smile or say hello...just "how many of you are there?" ...Miserable from start to finish...this resulted in her getting a £8 tip instead of a £23 tip. Specified at time of booking this was for a birthday...no acknowledgement made of it. Wouldn't go back.

Can't fault it, food was good. Staff where friendly and polite.

Love it here. Great service and great food. Came by for lunch. The decor inside is smart and good theme along with the menu. Portion sizes are good and food is really good. Located in a lovely country area

Always a great meal here, staff are attentive and service is quick

Great themed place, food excellent, staff very friendly. Just a tad noisy due to music volume and people raising their voices to be heard, otherwise a great place to dine. If you are in the area give them a try, I don't think you will be disappointed.

17 of us enjoyed a Saturday afternoon meal, good service, great food. Only issue I didn't check bill charged 1 meal to many 😢 otherwise cracking place.

Fantastic service, great food and nice atmosphere.

Food was great, service was ok but our server spent more time chatting to other staff than doing any serving. Asked for something to come out as a starter it came with the mains. Unlimited pop but you refill yourself Started trying to clear the table while people were still finishing food and then they add a 12.5% service charge

Sam was our server and she was absolutely amazing, really friendly and helpful

I’ve been to this restaurant several times times since I moved to the area, 3 years ago. It’s a crowd pleaser for a family dining experience, it never disappoints. The staff are always friendly, enthusiastic and polite. Even when they are singing happy birthday for the 5th time in a shift! The food is what you’d hope for in an American style diner. I’d recommend the sharing nachos but be warned, they are big! I feel it’s a great family restaurant with a varied menu that covers all dietary requirements. The cocktails are great. The atmosphere relaxed and easy. If you can save room for a dessert, they wont disappoint. Thank you for another great family dinner. We will be back :-)

Lovely pub on the way from airport parking. Quick service and delicious food. Quirky decor and outside seating available too. Would definitely recommend to stop by. One star down for cleanliness, needs some dusting.

The food was all lovely! The service was brilliant we had Ali and she was a delight! And there was live music that was great too!!!

Had a really great evening here for my son’s birthday! The staff were excellent and made it really special. Food was great too!

What a rare experience to have great food and great service all in one. The kiddos truly enjoyed their experience and the adults had a great time as well. Plenty of options for the kids and great drinks if you need one.

I’ve recently moved into the area and have visited this restaurant probably three or four times now. The staff are always cheerful, helpful and efficient. The food arrives in a timely manner regardless of how busy the restaurant is on the occasions I’ve been. I’ve only had a limited amount of food from the menu, but it looks like there would be something for everyone. What I have had has been tasty and well cooked and presented. My one and only criticism is, do you really need to put a sheet of paper under the ribs and wings combo? Each time I’ve had this dish the paper under the coleslaw disintegrates and I end up chewing on some. Apart from possibly making it a little easier to wash the plate it’s just a bit of useless garnish.

We were a group of 11 celebrating an 18th birthday. Service was soooi slow. Very nice waitress explained they were short staffed. Really? On a Saturday?? Drinks took 30 mins and after just under two hours our food finally arrived. More apologies were forthcoming and we were asked if we wanted more drinks. I suggested that a complimentary drink would be a nice gesture but it wasn’t forthcoming. We were offered a free desert to share. All ok but won’t be returning as it’s just too chaotic and slow

Great place with a fantastic C&W atmosphere and lovely food. Love to eat there when in the area.

Our server was great and very helpful as I can't have dairy. Food was lovely. Although it was busy we didn't wait long for our food .

I found this gem completely by accident me and my daughter were hungry whilst we're out on a drive we went in on the off chance that they may have a seat we didn't make reservations even though they were very busy they found a place to see us food was amazing staff was amazing will definitely plan to visit again I definitely suggest you visit yourself and make up your own mind I believe you won't be disappointed

Just had a fabulous father's day meal here. It's was ram packed when we arrived and for good reason too. Lovely building, wild west theme and gorgeous menu. Not the cheapest place on earth, so we figured the best thing to do was share two buffalo platters amongst the four of us (two person per platter). This came with a full rack of ribs in two halves, four chicken wings, four battered prawns four onion rings, two sweetcorn cobettes, two mugs of chips, a bowl of beans amd another of coleslaw, a bbq flavoured dip, a sweet chilli dip and a garnish of lettuce. Two of these provided each of us with a monster of a meal. Every piece of this was cooked too perfection despite there being a a full house. There was not a weakness to this meal, every bite was mouthwatwringly delicious. Even the beans and coleslaw were phenomenal This chain doesn't exist in our home region (please bring one to the Isle of Thanet!) so until then I shall most definitely be making a road trip to try some more. One last thing, because it was father's day, as a treat the four of us shared a guy busted dessert, the perfect compliment to our dinner. 2x sharer platters 3x coctktails 1x milkshake 2 x beers 1x gut buster dessert 12.5% service charge (not compulsory) Total of £160.. Worth it: 100% Come again: 100% Cheers too to Olly/Oli our waiter.

Great place, great service lovely food staff friendly

Lovely food and drink, love the western style dressed staff

Great place with extensive menu choices

Great style,gorgeus food,and friendly staff!

Good service and food quality far better than we expected.

A fantastic establishment. The service, atmosphere, and food are all amazing. The building is an old bakery and the decor speaks it. Right off the bat the welcome and attention you get feels welcoming and warm. The menu is well explained and any questions are answered promptly. The place is popular for hosting birthdays and other parties. I go there regularly and I'm yet to see a day with no birthdays. The food is great, the bottomless drinks add to experience as well as the portions are fairly hearty. I highly recommend the Rancher's feast as it has all you need for a good meal for the price. It is more than enough for 2 people. The biggest con, and my and many other's personal grudge is that they have over the years cha ged the Rachel's Feast and have removed curly fries and stuffed jalapeños from it and replaced them with onion rings and regular fries which is a massive mood killer and now makes it seem like it isn't all worth the price as much. 👎🏻👎🏻👎🏻 This makes my photo a lil outdated. 🤷🏻‍♂️ Other than that, the place is fantastic!

A very pleasant experience with my family.. Friendly/Helpful enthusiastic staff and food was very enjoyable for a Tex/Mex restaurant

Made my test buds explode it is so good those nuchos are bussin yum yum yum😋😋😋

Good food, very friendly staff, great atmosphere

Fantastic experience at this Western themed restaurant, love the atmosphere with country music playing and food is always great. We went for lunch and sat outside. Prices have gone up but portion sizes are very generous and you won't go hungry.

Great place, fantastic service. Go later to avoid the screaming kids though.

Very friendly service, generous portions, reasonable prices. The spare ribs are very tender and are offered with three sauces. Family atmosphere. Would love to come back.

Nicely cooked food and great service.

Lovely evening tonight. Food was great as usual but mainly writing a review to show appreciation for our waitress Emma. Can honestly say she is the nicest waitress I’ve had anywhere in a very long time. Amazing service 10/10

Cannot fault anything service food and atmosphere was brilliant Tyler who served us was super nice will be back soon

It does what it says on the tin. Food was fine.

Wonderful food and experience, we had the best server ever Shannon. He made my cousins little boys dreams come true today and treated him as a real cowboy, hat, shots, jail and horse race. We’ve been coming for years but today Shannon and the staff showed just how fantastic smith and western are. Thank you

Date of Visit: 12/06/2022 Venue: Smith & Western Paid a visit with 5 others As it doesn't offer halal meat, I ordered the Vegan Burrito - Prompt arrival of food - Pleasant taste and presentation - Friendly staff - Nice and clean decor There could have been more tortilla chips served. I felt they were too few in number considering how there was a lot of dip to use. Overall a nice stop by.

Atmosphere in here is good for kids, however the food is standard and overpriced.

Had a absolutely lovely family lunch here, the staff were friendly and helpful and the food was lovely, they were very helpful and accommodating when I mentioned my son's autism and asked us where we would like to be seated and have us a choice of quite places.

Had a great evening for Claire's birthday with family Tyler our waiter was so friendly and personable, food was fantastic thanks.

Good bear nice food awesome service on a very busy day at the restaurant

My husband and I have been going to this restaurant for a little under a year now and I have to say we highly recommend it. There is a great choice of food and drink available, great atmosphere and amazing staff. We have been served by Scott since the first day we ventured into the restaurant out of curiosity. He is very approachable, friendly and nothing is too much for him. He is the main reason we keep coming back weekly as we know he will look after us. He is a real credit to this establishment and if you are looking for a restaurant with country music and the staff wear stetsons and you get a real outback feel, this is for you. The head chef is Tom, who cooks our food to perfection along with his team. We always feel great when both Tom and Scott are working, but the food is great and the character of the restaurant suits the menu. It is definitely worth giving this restaurant a try, the relaxed atmosphere and staff are a bonus all headed up by Lesley, who is a great addition to the team.

Great place for a meal. Good atmosphere. Quick service. Great food. Waiter very attentive but not OTT. Highly recommended.

Lovely food we all really enjoyed fajitas and the onion rings were lovely too. Was a joint birthday and the staff were friendly and made the birthdayd special with singing and a huge ice cream to share

Brilliant waitress, she made our visit especially as a table of 20. Food was good - got what it said on the tin and plenty of it. Good birthday fun

Our third visit in a week (don’t judge us!!) and not bored yet. We went as a couple, then with another couple and then for my Dad’s birthday. Not a single complaint about the food and everyone said they are looking forward to going back. Other than the cocktails (excellent) the main attraction is the service. The staff are fantastic. Would definitely recommend…and have!

Food wasn’t cooked :( don’t know what was going on but myself and so many People complained about the food on Mother’s Day not being cooked

Fabulous service, great food as always. Always happy to accommodate special orders and nothing is too much trouble. Thoroughly embarrassed my 18yr old son with a sparkler birthday song! Haha!