Smashie's in Cheshire West and Chester

Unusually very greasy… not the usual standard sorry guys ☹️

Easily the best burger you'll get in Chester . Triple smashie with curly fries and a glass bottle of full fat cola hits the spot everytime. Keep up the good work guys!

The burgers are so gooooood 🤤 I compare every burger I eat to a Smashes 🍔 Smashes could quite possibly be the tastiest burgers in the UK because nowhere else has yet to come close 🔥 If Smashies ever franchise, I would seriously consider setting up a 🍔 shop.

You make really delicious burgers. You just need to open earlier.

Waited 80 minutes for 4 burgers and fries. 80 minutes! I could've raised the cow myself. They sent doubles as an apology—great, now it's just beef porridge in a bun. £50 for that? For £50 I could’ve had a carvery, seen a show, and still had change for regret. Lovely delivery guy though—probably thought he was delivering to Narnia.

It's the best smash burger I've had from anywhere! It's our family go-to place for takeaway! The staff are all lovely, it's clean, fresh and always hot! Consistently a 10/10!

The triple cheeseburger from here is the best burger in chester. I have been ordering consistently for about a year now and it always hits the spot.

Absolutely delicious! I’ve never ordered takeaway Burgers online before I always doubted the quality we’d receive. We were not disappointed these were superb! Hot, generous portions, proper fizzy pop, such a shame we live 90 miles away otherwise we’d definitely reorder. The only minor whinge we had, 50p for a happy shopper 8g ketchup sachet?? At least sell a quality ketchup or reconsider your pricing.

Halloumi burger was cold, and missing half the order off delivery. Had to go to the shop myself and get it, with no apologies from the staff

Can’t go wrong with smashies beef burgers and fries

So much sauce on the burgers they were soggy mush. So much salt on the fries they went in the bin

chicken wings so small there was no meat on them and overcooked so not edible. loaded fries small not as described and poor quality. burger came with no chicken or bacon which discribed. hallumi was good but not worth the money. Will not be ordering from here ever again. avoid avoid avoid.

such a shame, food quality is good but food arrived freezing cold.

Delivery was on time but the food was all freezing cold. Expensive food for it to be cold. Won’t be ordering again.

Hadn't tried this place before and there was a bit of confusion as their website said there was no delivery service, though when we called they said there was - £3 charge. The food came in about an hour and wasn't the warmest but actually was really tasty and left everyone very satisfied. Not a bargain by any means but the food was very good.

Awesome Burgers. Fries and Coke in a glass bottle. Best Burger I've had in ages

Ordered 2 burgers, chips and chicken wings Took an hour and a half to get it delivered and every single part of the order was freezing cold. Had to microwave everything just to get it remotely warm. Revolting

Burger was perfect and them milkshakes are to die for 👌

Really good food but delivery time has been getting worse and worse. It used to take longer than an hour before so we just adapted and ordered early but last week it took 2 and half hours and all they said was “we’re busy today” which is understandable as they are popular but they need to stop taking orders when they no longer have capacity to avoid constantly disappointing their customers. We called after an hour and a half and there were no apologies and we were told it would take another 15 mins. 45+mins later the food arrived. It’s a shame because the food is great.

Tasty burger as ever, never had a bad meal from these guys!

Ah the best in Chester by far! Such amazing food fresh food.

Very tasty food worth the wait Has a takeaway three occasions & each time has been very tasty Very busy & will need to accept a wait however it’s definitely worth it .

When the food arrived it was cold and when I called up to try and get it resent but got told that because I had thrown the burger into the bin they refused

Last time we ordered mad eus wait two hours then cancelled order so we could not leave a review thjis was on the 7/2/25. Shocking service avoid.

used to be spot on but the last couple of times delivery has been delayed multiple times meaning the food has turned up cold

Food is always around an hour later than advised on site

Order was confirmed at 10pm. Didn’t arrive until 11:30pm. It was cold. Chips were hard. I was that hungry I had no choice to eat it but sadly really poor.

The best burgers in Chester! Are go to take away!

I ordered from smashies as their food is always lovely. Today it took more than two hours to arrive and when it did it was cold. Food was good as always but very disappointed with the delivery time.

Food was cold. Chips were hard.. Delivery took 1hour 55 minutes to arrive from ordering.

First time we’ve tried Smashies and will definitely go back. Very tasty and beautifully packaged

Slightly late but well worth it, smashed it out of the park as usual

it was a wonderfully polite chap who delivered my meal.

Great offer on a Sunday evening at 40% off. Amazing tasty food - great potions, hot & the best plant burger in a long time will definitely order again

Fine to collect, but never get delivery. Always late, delivery charge is expensive and they forget items

90 minutes for delivery and food was stone cold tried to call the restuarant and got zero answer will never order from there again.

food was cold and took 2 hours to arrive the burger was good quality but looking at other reviews the restaurant really need to sort there deliverys out i would suggest if your guna get one to pick it up

Made an order, waited 2 hours before I called the store. Was then told they are starting the order now.. 2 hours after we placed the order. Cancelled the order as they are taking liberties then get told the order won’t be refunded because they had started cooking? Is this a joke. Nice food but worst company and staff around

Absolutely AMAZING food!!! Highly recommend!

Definitely the best burger I've had from Smashie's, and I've had a lot! I asked for the patties to be well done(charred) and it was perfect, I could've eaten four at that point it so good!

Food is great, but we had to wait 2.5 hours for delivery. It was a Saturday night, but still... They were also impossible to get hold of. We wanted to tell them not to bother as it got too late, but they never answered the phone.

The place is a real hit or miss for me, the food is always the same and personally I like it. But the aspect that really annoys me is the service of delivery. I can’t talk much about the indoor experience but from delivery they aren’t consistent at all with timings. When I order it’s like gambling how long it’ll take for it to arrive, it either arrives in really quick time (usually under half an hour) or takes a ridiculously long time to arrive. Recently I ordered two burger meals and off the bat I received an email that it would be fifteen minutes later. I thought nothing of it and waited for it to arrive. So once the time passed by I checked for any updates, nothing, so I waited. Once half an hour had passed I called to ask where my order was and the man who answered the call told me in a harsh voice that it hadn't been started yet and they were very busy so I’d have to wait. So I just gave up, got a refund and got a kebab instead. Was a good kebab and I only had to wait a couple of minutes for it.

Food was cold, there was a burger and some curly fries missing from the order too. We would have been better going to Macdonald's. Very disappointed with the quality of food and would not use Smashies again.

Only just started using these guys after my son’s recommendation. They are good. Very good in fact. Good quality burgers. Fast delivery and very importantly very hot. Used 3 times in two weeks.

Our go to take away at moment.

I love it there but just late with no updates and cold food.

appuled at the state of food given. 20 minutes late and freezing cold. will not order again

Burgers are brilliant, staff great, bit cold while we waited for food but on the whole will be back

Burgers were cold. The topped fries were missing half the toppings and the chips weren’t cooked properly. Was very disappointed as normally every order we have had from here is spot on. Such a shame

was disappointed that despite putting in a report that an item was missing from my order AND another item was wrong that I never got word back or a refund for missing item. Disappointed as I know the food is very good, although on this occasion the sides were also cold.

Food is so tasty!!!! I can totally order 7times a week!

cold food, missing drink took 2hours

We are not satisfied with our order as the burgers were overcooked which is definitely not usually the case and there were some items missing from the order. I have ordered previously and have been satisfied but tonight they also did not remove the onion when we selected to remove the onion and the chips were all spilt, this has never happened before so I’m very disappointed.

Food was a little cold. Nothing than a quick air fry can fix. But can’t complain about the customer service at all. I called up for a forgotten item (which happens to the best restaurants) and they were quick to fix the problem and send out another. Extremely apologetic. Order here numerous times and will continue to do so. Deserve the 5 star rating of me

Been ordering food from Smashies since last 2 years and we absolutely love it. But lately the quality has gone down and the worst thing happened during the New Years Eve. Decided to stay at home to celebrate end of 2024 and give it another go at Smashies. I ordered 4 burgers for 4 different people and all of us fell sick 1 hour after eating the burgers. One of us even got food poisoning. Felt like they used Old Beef Expired Meat to make the Burgers. Horrible Experience. Won’t be eating here from now on.

Food was amazing, best food I’ve ever ordered, + a free desert , 10;10 will order again

Seconding a previous review, I was also affected by food poisoning on New Years' Eve. Clearly the meat used (beef especifically) was in dodgy state, causing heavy vomiting, dehydration and fever up to 39°C the day after. Such a shame after two years' worth of wonderful takeaways from in Chester (hence the two stars instead of one). Won't be a next time unfortunately.

Took over two hours to get the food the driver went to the wrong apartment and tried ringing my old number which I have changed on the app so I can understand the confusion. overall won’t be ordering from here again

Ordered a burger and chips, it was the best burger I’ve ever had in my life, amazing value for money, and 10/10 taste can’t wait to have it again

usually really good but everything came cold and was 40 minutes late

Best burger in chester by a mile

Burger was ok but it was all cold do not want to be spending £18 for cold food more dips needed aswell

nice burger but always cold and soggy

One diet coke was missing from my order.

service and food really spot on. these guys are doing a great job

I've driven past this place on my way in and put of Chester for ages and been curious. finally got around to trying it and the burger was absolutely fantastic and well priced being £11 for a double meal. I also ordered the haloumi and chicken wings both of which were good. Well worth it it's just the delivery time seemed very long being around an hour (and it was still 10 minutes late). I don't hold that too much against it as there are many reasons that could be the case. will order again soon

Just Eat told us our delivery was on time and delivered when it wasn't. So we had to call the takeaway and they fobbed us off saying the delviery was 5 mins away. No point in having an estimated delviery time, if you can't trust it.

Late and one of the burgers are missing

Waited over two hours for this order for it to arrive cold, do not recommend

I found the burgers pretty small but it was nice & I didn't get the Ketchup I ordered which was 50p per sachet. The milkshakes just tasted like cream. The food was also cold.

Right, firstly, this is the freshest, most tastiest double cheeseburger you will get in Chester. It is better than McDonald’s, it is better than Five Guys and it wipes the floor with Buger King. They are absolutely second to none. Above all else, they delivered it all during a bomb scare. Won’t go anywhere else. 10/10 service.

My absolute favourite take out .. burgers are the best I've ever had and staff are really friendly too :)

Took a long time to come when the food did come it had been sitting for a wile as the chips was cold and stale the burger was greedy

Excellent burger - really tasty on a very good bun. Would skip turkey rashers in future, but everything else was spot on. Good curly fries too!

delivery driver cannot read instructions.

Burger was good as usual, however part of the order was missing.

Waited ages for my order to be delivered, when it finally arrived food was delicious.

Better than most places in Brum! Their smashed burgers are full of flavour A really good spot, especially given there aren't many burger places in Chester. Wait times are also really quick and staff are very friendly. Prices are very fair.

Wrong order delivered but correct order delivered later on. Super service!

Food was cold can’t believe this took about 2 hours to arrive aswell

nothing we ordered was as it was supposed to be ordered loaded fries and come with a chopped up chicken nugget and cheese sauce 🙄won't be ordering again

Every time I order from these guys the quality is ALWAYS 100%. They just keep 'Smashing' top quality. If i dont order Chinese i will always come to these Guys.

Food as always is really tasty, but it's always nearly cold when we receive it and has to be heated up. Guessing this is an issue with delivery as I would expect it to be hot when sent out. Love the food just wish it would arrive hot.

A bit disappointed tonight. First time I’ve ever been disappointed with Smashie’s. Think it’s because I pre-ordered due to usual long delivery times. Food was late, even though I ordered early. It had clearly been waiting a while under a heat lamp. Buns were incredibly wet/soggy. Lettuce had lost its crunch. Fries were cold and dry & onion rings soggy from condensation in carton. I would use Smashie’s again but I will never order in advance again.

Delicious, no frills burgers. Decent price too. Not much space to sit in though.

the food was nice it was just cold, sauce was spilt over cheese bites which ruined it as we didn’t like the sauce.

Lovely tasty burger and chips nice little touch drink in glass bottle

Burgers are phenomenal! This place is definitely worth a try and the staff are lovely and very hard working you can see everything being cooked in front of you as it ha an open kitchen.

I order here all the time. Love it, always fresh and tastes amazing.

Food is spot on here always! Quick service, tasty food and HALAL! New decor is looking great to. Would highly recommend ps. the Sakib Burger is amazing. To all the burger lovers out there, try it if you dare!

Perfect as always, never lets us down!!

Yet another delicious burger from Smashies. Everything tastes home made, well seasoned and not too greasy. The milk shakes are yummy too. Thank you.

Amazing food! Great customer service, highly recommend

The food was fine. The problem was that there were 6 small children sitting inside the shop and throwing fries at the customers and me. After I confronted them, they only continued. The staff did nothing. They should have kicked them out for bad behavior. Unfortunate visit, first time in UK.

Amazing service and even better food! 10/10

Smashies is always the go-to for my friends and I. Best burgers in Cheshire

Definitely we will order it again

Chips cold and burgers were awful hardly no meat on them. Was expecting more from this take away.

One of my favourite takeaway places. The halloumi burger is amazing and the chips are never cold. Really recommend.

Great food loved it was a first time for me but will defo go back