Smashie's in Cheshire West and Chester - Phone Number, Reservations, Reviews

The food was fine. The problem was that there were 6 small children sitting inside the shop and throwing fries at the customers and me. After I confronted them, they only continued. The staff did nothing. They should have kicked them out for bad behavior. Unfortunate visit, first time in UK.

Amazing service and even better food! 10/10

Smashies is always the go-to for my friends and I. Best burgers in Cheshire

Definitely we will order it again

Chips cold and burgers were awful hardly no meat on them. Was expecting more from this take away.

One of my favourite takeaway places. The halloumi burger is amazing and the chips are never cold. Really recommend.

Great food loved it was a first time for me but will defo go back

Absolute rip-off, triple burger was tiny as was the portion of fries!! This place is simply a glorified McDonalds !! Never again avoid and try elsewhere!!🫣🫣🫣🫣🫣🫣

Great service great food as usual

Ordered here for the first time last night as had a menu amd thought everything looked delicious. Food was REALLY disappointing, bbq wings were horrible, the skin was chewy and they tasted plastic-y. That was the only thing my partner ordered for himself to eat thinking they were going to be nice but after smelling them he couldn't even bring himself to bite one. Had to give him my fries I'd ordered which were bland and cold apart from the few on the top that had paprika on them. Burger wasn't that great either. Bit annoyed we paid £22 for burger, fries, 5 wings and 2 drinks. Very very overpriced for what it is.

One of the best smash burgers I’ve had the burger was amazing. It was cooked perfectly but could do something with the fries, maybe a seasoning. but overall it was really nice. I would really recommend it to all Smashburger lovers to try this place.

The food I received was not worth £26. The mozzarella sticks were £6, barely warm. The wings didn't have much flavour. Only decent thing was the zinger burger.

Fantastic food and very polite delivery

Perfect food as always, favourite burger spot in Chester :)

- Paid in advance over the phone - Delivery quoted: 40mins-1 hr - Actual Delivery 1hr 30mins - Did not answer my call at 1hr after order. Called from another number after a bit and when answered got told the typical response " Sorry we got busy". - I asked for my refund which was not responded to instead they apologised and offered to make up by: (i) adding extra to original order (ii) making the food fresh When food turned up: - Food was cold. LIED that they made it fresh as order was delivered within 20mins of last call. - BBQ Wings were chewy and extra cold. - Nothing extra added to make up as promised. Suggestion: When someone makes an order you already know your capacity & commitments. Please do not either take more orders if above your handling limit or just tell them when you can actually deliver so they can decide accordingly. As a result you do not have to lie & make empty promises.

Wow! The burgers here are outstanding as is pretty much all there food. I used to be a Five Guys person until I tried Smashies. The best.

Probably the best smash burgers in Chester! It’s always our go to, and we are never disappointed 👌🏽🫶🏽

i’ve been ordering from here for the past few years never had a problem with the food or service but last night i’ve never had such awful service from anywhere i ordered three burgers a chicken burger stacker and a single the single was supposed to have no cheese no sauce and it came with both of them on would not recommend if you want your food how you ordered it and won’t recommend if you don’t want terrible customer service

Food was amazing and delivery was a lot quicker than expected

Bacon on burger not nice and the food was abit cold

Bad delivery service I’m very dissatisfied

Food was very tasty but found staple in chips

One of the best burgers I have ever had. Juicy and so tasty, amazing sauce. Staff really friendly. Family business. Great recommendation from the Moxy hotel around the corner. Only one table so it’s a take away or get it delivered (I guess). We ordered and took back to the Moxy.

The milkshakes were more like trying to drink cream through a straw and barely tasted of anything and the delivery time was an hour on 2 milkshakes. I love Smashies food but was really disappointed with the milkshakes.

First time ordering here and it not disappoint! absolutely beautiful, all fresh and piping hot. Pots of sauce expensive for the size but so worth it for the taste. Will definitely order again!

The milkshake tasted like it was just cream and hardly non flake bits in it just a cup of cream

Really great food, quick and easy. Easily best chicken burger I’ve had. Very delicious :)

Great group of guys and girls. In there lastnight and they helped me out alot. Food and service amazing I will be going back to thank them personally.

so quick tonight thank you! food was amazing as usual ❤️

juicy and delicious. loads of chips. best burger in the land

Incredible food and milkshakes

Loaded fries were just soggy fries with cheese sauce... milkshakes were just cream- not very nice Burger soggy and fell apart

Missing item but apart from that was good

Food was perfect, only problem was delivery took too long so we had to go collect (~45min walk), despite that though the food was still perfect upon return. Definitely recommended.

Picked up food from here a few times during a stay at the Moxy next door and were not disappointed! As with most smash burger joints the burgers may not look the best (because they are smashed) but they tasted great. Judging by the wait time and watching them work they are popular with the locals which is always a great sign. Highly recommend if you're craving a burger!

My food was never delivered. I called smashies and they were very confused and said they had no orders for my address. the call ended. I checked the app it says my order was delivered. I checked outside but there was nothing there. I called back a second time and they said that the driver had been dispatched and claimed it was left on my door step because I was not answering my phone. I never received a phonecall from them in the first place. they said they can't do anything else about this!! :(

Certainly the best takeaway burger I've had.

Great burger for my husband. He said one of the best he has ever had. The pricing was reasonable. The restaurant was very clean and the staff very friendly. He was happy the location was open late.

Very nice place,juicy burger gone order again

i got the wrong milkshakes delivered

Smashies is easily the best burger place in Chester

Great burger per my husband. He was happy the location was open late.

literally every time i order from here the wrong items are delivered or something is missing. like playing food bingo.

Driver late by 15 mins then tells me forgot milk shake will tell the shop not returned with milk shake we are now at 9pm! The delivery time needs to get alot better it’s really poor service!

Smashie's is normally amazing but today the food was slow to arrive and therefore somewhat soggy on arrival. Still great favours though

Great meal cooked right in front of your eyes as you wait. Puts Mcdonalds to shame. They actually serve an incredibly hot delicious food with a professional manner.

Absolutely impressed 💯 percent. We waited about 15 minutes for very hot well presented food.These guys cook as you watch which is great.The new packaging is Brilliant. All wrapped up then boxed to keep the food it's best.Seriously one of our best late night foods ever. Thanks so much guys. 👏

Not much to say about this ...came in off tje street to order and was told a 1 hour wait for food 🤷‍♂️

best burgers we have had, highly recommend. partner loved the curly fries too.

Ordered at 17:30, original eta given was 18:20-18:30. Order didn’t arrive until 19:05, not sure if this had a knock on effect to the food but the fries went soggy.

I feel the standard of the food has been dropping recently. I also walked in yesterday and was told the wait for one burger would be over 30 minutes.

Didn’t turn up . Shocking service

Has the chicken zinger on way home from town. Had a great chat and a laugh with owner while waiting and the food was fantastic. Thanks a lot smashies team

Some nice additions to the menu such as the burgers, however pricing on other items such as nachos is ridiculous considering they are just glorified cinema nachos. Inside seating area is cramped and door doesnt fully close leading to being hit with gusts of wind the whole meal.

Very tasty burger milkshake was good aswell

Food was good like always, but didn’t give me my fries with my meal and gave me the wrong drink, and delivery was late.

I ordered the angry bird burger meal Delivery was faster than estimated. Its was a good sized meal . Will consider getting 2 meals for 3 people next time.

Was missing fries would like money back for them or store credit rest of food was nice but just a shame

Milkshake was more like flavoured milk (melted) put straight in the bin didn’t seem okay to drink

Excellent everytime. Best burgers anywhere in chester and I don't say that lightly . No where even comes close to this place.

Excellent Never had a bad meal.

Possibly the best burger I have eaten

Highly recommended, burgers are delicious.

Great tasting food and quick arrival

THE BEST. I've never had food this good before and I'm concerned that I'm getting addicted.

I ordered a double burger but received a single

Orders loaded fries. It was pretty shocking can’t lie. The chicken was cut up chicken nuggets, chips where alright but it was just COVERED in melted cheese sauce that kinda ruined it

Superb burgers from here, wish I had discovered them months ago!! Hot food delivered on time in fact arrived early.

Fantastic burgers, not a trace of grease on the wrappers

Absolutely spot on, great quality for the price definitely better than most if not all takeaways! Absolute perfection and keeps you full rather than being hungry again 20 minutes later like everywhere else. a well deserved 5⭐️

The fries were a little cold but you expect that with a delivery the burgers from here though are just top notch 👌

Top drawer, I don’t have a single bad word to say.

Food quality is very good also service ✌️✌️

Ordered a meal and no drink arrived, arrived cold

Excellent chicken tenders and chips and cheese 🧀

Got our order wrong phoned they were nice as pie rectified mistake food was amazing

Good food, great price and always arrives ahead of schedule.

Food was over 2 hours late and when it did turn up it was cold

Halloumi was rubbery and chewy with a thimble pot of sauce. Milkshake was mainly cream, but the worst was the service. Ordered a delivery and initially got the wrong burger, I'd ordered the stacker but what turned up was plain dry chicken goujons on a stale bun all the food that arrived was luke warm at best. Called the restaurant and they dealt with it well initially and said they'd immediately send out the correct burger. An hour later I called to ask where the order was and was informed it had been left with reception 20 minutes earlier but nobody had bothered calling to tell me. When I complained the manager just got annoyed at the fact I was wound up and just kept saying well it wasn't me was it I sent the food out the driver got it wrong!! Then he hung up. Honestly horrendous and would definitely not order again. Burger looked like it may have tasted nice if not ice cold.

Probably one of the best burgers in Chester. A little bit expensive but absolutely worth it.

Always a good experience. Food is excellent!!

Highly recommend Smashes, the food is quality, my recent order was missing a drink, they came straight back with it!!! Now that's great service so thank you guys. Great food great service 😁

Great food but let down by the delivery taking 1.5 hours

5 if they added more vegetarian/vegan options. The vegan burger was tasty and a great price Will come again

Nice food but a bag of chips was missing and a pot of extra dip I payed for which I wasn’t happy about

I’ve ordered from Smashies quite a few times now, it’s the best fast food in Chester. Always hot, always delicious.

Do not trust charged us twice and refused to give refund.

Awful service, waste of money and time, waited over 2.5 hours for food, 2 phone calls, sarcastic staff, promised a refund, unable to get it through Deliveroo no answer from them when called back to discuss first lot of food delivered to a house number that doesn’t exist, absolutely shocking, food wasn’t worth the hassle

Shocking for delivery, 45 minutes late, resteraunt wouldn’t answer the phone to give me updates, not using just eat ever again

food is always high standard but delivery is always so slow. And on this occasion We waited Almost 2 hours for delivery!

the service was ridiculous, i placed my order and received it an hour and 40 minutes later! didn’t have any updates and told me it had been delivered when i never received it after receiving it after the long wait is was cold. very disappointed

Nice and quick, and burgers were fantastic. Will definitely be ordering again.

Lovely little takeaway. Amazing burgers, top tier homemade sauce and the wedges are brill. 10/10

Amazing food with friendly staff and a great prices too! Better than five guys and half the price. Thanks guys!!!!

COLD & LATE!! food was awful. Fries & curly fries was burnt & burgers was tastless.

Arrived cold and the fries where over cooked af. Disappointed as the food and delivery is normally spot on hopefully next time will be better.

Best burgers in Chester no cap. It actually melts away in your mouth

Chips were tasty and crispy, burger was pretty decent but the milkshake was a little disappointing.

My order was mean to arrive between 20.05 and 20.25, it arrived at 20.50 and was cold, the chips and burgers were all cold. Not enjoyable and very disappointing after waiting so long for it.

Food was amazing, best burger and fries place in chester