Based on 4.699 opinions finded in 4 websites
Based on 4.699 opinions finded in 4 websites
Nº 639 in 898 in Bath and North East Somerset
Nº 14 of 18 American in Bath and North East Somerset
Opinions
Definitely some of the better burgers you can get around in the city. They also do delivery and prices are overall more affordable than other places that raised their prices more steeply. Would recommend.
Alexandre Duterque . 2024-09-07
MORE AT Google
cold burger and fries disappointed..
Ali . 2024-09-07
MORE AT Just Eat
we had a delivery, the taste was very good and so was the packaging. onions rings were huge in size, sweet potatoes were fresh, sandwiches were as ordered.
Hanan kwt . 2024-09-01
MORE AT Google
The best burger and sweet potato fries I have ever had. Go there. Your taste buds will thank you.
Steven Smith . 2024-08-31
MORE AT Google
Smashburger offers average burgers at high prices. The burgers are oily, and the Smash Seasoning on the fries leaves a strange aftertaste. While the experience was okay, it's not something l'd go back for.
Talal Alshammari . 2024-08-31
MORE AT Google
Great place for a proper burger. Forget your diet but it is worth it
kate kmieciak . 2024-08-29
MORE AT Google
The food is fresh and they serve it to the table. Also the toilets are clean and hygienic. I would like to thank the staff.
ILIAN Latinov . 2024-08-25
MORE AT Google
Ordered on Uber Eats. Arrived stone cold after 80 minutes. Disgusting
Samuel Padbury . 2024-08-24
MORE AT Google
Never heard of this chain before, but definitely will be back. System to order was easy to use, and I was able to order exactly what I wanted in my burger. Service was fast and friendly. Food was delicious. Recommend the smash fries with the garlic and olive oil if you want something a little different but the standard fries are also top tier. I don't know what atmosphere there should be but when we went was relatively quiet
W41ton . 2024-08-23
MORE AT Google
Smash Burger Bath is awesome! Love this place. Wish we had one nearer!
Pablo Cheeks . 2024-08-22
MORE AT Google
Lazy staff table won’t be clean just tacking stuff away we have clean our own
Reza G . 2024-08-18
MORE AT Google
Dreadful...service very poor,...staff have language issues...food very mediocre...and not what we ordered...the wait was a long time..not good
Roger Banister . 2024-08-13
MORE AT Google
Great place to eat! service was amazing and food was the best ive ever had! really really good
Connor Johnson-warrey . 2024-08-13
MORE AT Google
It's my 3rd time eating smashburger and 2nd time here in southgate branch. This is the best so far. Staff are really courteous and friendly. Fries are really crispy and the burgers are great. Thanks to cris, amiel and lipsy! Keep up the good service
Jennine Romero . 2024-08-07
MORE AT Google
Food was great as usual! Not the first time eating here, they do not disappoint you with the food and the service they are doing! Special thanks to Amiel, Cris, Lipsy and Kirk! You guys are great!! Kudos!
Patrick Dineros . 2024-08-07
MORE AT Google
Best burgers in town! The servers were so kind and friendly! Thank you Cris, Amiel, Lipsy and Kirk! We had a great time ⭐️
Bea Dineros . 2024-08-07
MORE AT Google
As a personal opinion, after about 3 years without leaving any feedback for the Smash Burger, I would like to say this shop does some of the best burgers by far in town. Cooked to perfection, salad is always fresh and crunchy, and the Smash fries are absolutely incredible and I would also like to mention their products are on the same standards since they opened as I have never found a lack in quality in the past few years when i ate in here on multiple occasions. Staff always prompt and helpful. Keep up the good work, and thank you!!!
Adrian P . 2024-08-04
MORE AT TripAdvisor
Staff was great and the food is good
Gyeousse . 2024-08-02
MORE AT Google
Just came here for dinner as my partner and I were curious about the restaurant every time we visit Bath. The burgers are a bit pricey, but 100% worthy as it's part of the menu (Proper big beef burger, drink and big portion of fries), and the milkshakes are amazing. Food was served quick with the restaurant full. Will come back deffo.
Ellie Fewer . 2024-08-01
MORE AT Google
Too good... More expensive than McDonald's across the street. But justified
françois mari . 2024-07-30
MORE AT Google
Was in shock when my "food" was delivered today. Cold food and missing items and this is how it turned up. No meat in the bun, forgotten fries. Disgusting. Wish I could post a picture
Paul Lynam . 2024-07-28
MORE AT Google
Top notch service from the whole team but special mention to Aiden, Lipsy, and Junaid! After a busy shift, a nice meal of burger and fries is well-deserved. 😊
Patricia Magno . 2024-07-25
MORE AT Google
Thanks to Aiden, Junaid and Lipsy for the great food and service.😊
Rovil Petran . 2024-07-25
MORE AT Google
The food and serving is great. The staffs were all lovely. Thanks to Aiden, Junaid, and Lipsy for the great experience at Smash Burger Bath.
Cenille Sali-ot . 2024-07-25
MORE AT Google
Junaid was our host, we enjoyed our meal. Junaid, Bilal and all crew is very friendly and caring.Very good place to Dine in with Family and Friends, Food are delicious and yummy.
Aneesh Joseph . 2024-07-24
MORE AT Google
The chicken burger was delicious. A bit of a Shake&Shack feel. The chicken was crispy, I loved it!! The choice of accompaniments is varied and this is clearly a positive point. I am removing one star for the price which is in my humble opinion excessive. I paid almost £18 for 1 burger + sweet potato fries + a coke....
Pinhas Cohen . 2024-07-23
MORE AT Google
Would've been much cooler if this had people serve you dressed as smash bros characters, I wanna be served a burger by King DeDeDe whilst I can see Ike working the fryers and Samus cleaning the tables.
The Silvertongued Slacker . 2024-07-21
MORE AT Google
Take away. Lots of people ordering but I was the only take away. Ordered at the kiosk. Jalapeño burger and buffalo burger. Waited a while. You get an order number and you put in your name. There’s no screen to show you when’re your order is in the queue or when order is ready. I couldn’t see any take away condiments. Received order and left. No condiments in bag. When we did get to eat our food, mine had no jalapeños in! It was a little tasteless and I bit into 2 bits of Grissel! Yuck! My husband liked his. I’m so disappointed! Definitely would not return
Tracey Y . 2024-07-20
MORE AT TripAdvisor
Junaid was very kind and helpful.The place was nice and warm.
IMV . 2024-07-19
MORE AT Google
Smashburger is a must to visit if in bath. Incredibly friendly and efficient service. I was greeted by Quelly who is an asset to your company. she recommended the truffle burger and it was great. There milkshakes are a go too I would recommend the lotus biscuit one.
Joe Rowe . 2024-07-18
MORE AT Google
Best service from Udit at Samshburger bath.
Zuber Lakhani . 2024-07-17
MORE AT Google
Had a great time with friends, loved the ambience and vibe. We had milkshakes, burgers, fries and a lot of other things. Ritwik gave us great table service, with a smile on his face. Definitely recommend everyone to visit!
SHREYA BISWAS . 2024-07-17
MORE AT Google
Amiel had a great attitude and gave amazing service. The food was amazing and I enjoyed my time out here.
Alisha Bag . 2024-07-17
MORE AT Google
Some poor fellow has spent a great amount of money on this place, but left themselves downwith a dreadful front on house team..we were intrigued..to try something different...the staff whose English is poor, don't understand the menu...it clearly states a meal deal is 14.95...however the staff say is 17.95...doubtless it will close...stupid staff will lose their jobs...and the investment lost..come on ...this is basic stuff...you advertise and the staff should be trained to understand the menu..dreadful waste
david rowe . 2024-07-12
MORE AT Google
Our server was very helpful his name is Junaid
Mohammad Al-Aswad . 2024-07-12
MORE AT Google
Best burger I had in my life followed with infinite refills and ton of crispy fries but is on the pricey side (still worth it)
dawid “Foxtrot” wisniewski . 2024-07-10
MORE AT Google
I went to this Smashburger with a school group of almost 60 people and they couldn’t have been more accommodating towards us. Food came out quickly for the kids and was all to a brilliant standard. The staff were friendly and the location was not only central in the town but easily accessible by coach/ bus. The upstairs area is perfect for hosting a big group also. Many thanks!!!
Scarlett Brady . 2024-07-08
MORE AT Google
Best burger in town! My 3-year-old can finish a whole classic chicken burger! Always feel welcomed, the staff are amazing! Love you Junaid and managers!
Angela Yang . 2024-07-07
MORE AT Google
Food is great and staff are good. Massive issue with the computer system it can't understand a group of friends paying separately yet stitting on the same table. Should be an order number not table number. Had 2 groups of people in today and all of the orders were either wrong or food took ages to come out while they figured out that there was different orders on the same table.
Nathan O'Hare . 2024-07-06
MORE AT Google
Seriously overpriced bad food that took forever! Staff seemed to pfaff about and there were no customers except one occupied table….. Not going back!!!!
Hera Pootles . 2024-07-02
MORE AT Google
Order incorrect and poor quality
mike . 2024-06-30
MORE AT Just Eat
Quelly is very kind and accommodating, as well as Cris. They made sure our first time eating in Smashburger was an awesome experience. The food too was really top notch. Quelly and Cris and the whole team are assets to your company. 10/10 will come back.
Krizia Panizales . 2024-06-29
MORE AT Google
Burgers were okay! Probably not worth £20 for the side of chips!
Shawn Gubbin . 2024-06-25
MORE AT Google
We were served by Amiel and we were very happy with the service. Ordered gluten free burgers and the smashfries and both were delicious, as we ordered the large fries the portion size was amazing too for the price!
Lily Goddard . 2024-06-25
MORE AT Google
I think i have my new favorite i love strawberry milkshake. Nice food ,lovely and professional staff especially flavia .
Joyce ann Besa . 2024-06-25
MORE AT Google
Good food, quick service. Amiel was very helpful grabbing me a cup and serving my food. Recommend this smash burger.
Will Boyd . 2024-06-25
MORE AT Google
Just had a takeaway meal. Staff very kind, even though we came in 4 min before closure. The veggie burger very lovely, I would suggest add the pickles in, it makes a big difference! :)
Andrea . 2024-06-22
MORE AT Google
We arrive on a Saturday at 12. In 11 minutes we get our burgers and are sat the food is delicious and not to expensive the service is marvellous great experience I recommend greatly
james letulle . 2024-06-22
MORE AT Google
The food was stone cold after spending £46 we wasn’t impressed
Jamie . 2024-06-22
MORE AT Just Eat
Ordered for delivery. One of the smallest portions I've ever had from a burger bar, the most expensive burger they had was barely more than a badly wrapped but of fried beef with some dodgy cheese slice and no sauce or anything else in it. Astonished I've just spent 40 quid for two people to eat a shoddy empty burger and a tiny portion of soggy chips. Currently pursuing some kind of refund
Tom Hawksley . 2024-06-21
MORE AT Google
Ordered thia in Uber eats, cost us 26 quid for about 5 quid max of food in terms of quality(would have been nearly 40 of we didn't get the Uber eats discount) I ordered the most expensive burger they had and all I could taste was some beef patty and mediocre cheese. Wife had the vegan burger and was equally underwhelmed. They also didn't supply the dip we ordered so overall a bit of a shocker really! All in all crazy money for tiny portions of badly made food....
Hazel Cawood . 2024-06-21
MORE AT Google
I had a strawberry milkshake. It’s divine ❤️, my friend and i had a lovely time having a good chat and catching up in this resto. The ambience and the people are very accomodating. I want to thank Cris for assisting us.
Jeiko Zeus Del Rosario . 2024-06-15
MORE AT Google
It was raining and we were hungry, so we gave the place a try. They had a nice person help with everything, and the food was surprisingly good. The price was reasonable.
ExperiencedTravelers . 2024-06-14
MORE AT TripAdvisor
Junaid was really helpful and made our experience amazing
Shu Cho . 2024-06-12
MORE AT Google
Both me and my mum had bad stomach reactions after having the milkshakes, I'm gluten free and she's lactose intolerant so my best guess is they're not cleaning something properly as I haven't had a reaction to the one near Birmingham. It tasted delicious, just wouldn't recommend it for people with allergies/ intolerances
Chloe Phipps . 2024-06-11
MORE AT Google
Cris was my server, and she has a natural customer service excellence ✨, I gave a tricky order because of dietary requirements, and she was handling brand new software. Cris's manor was lovely and she was very helpful. I was instantly impressed but character! I've worked in retail for 16+ years and she is naturally gifted in a wholesome way! Keep her - she's a star ⭐ My only negative feedback is the gluten free roll was terrible, and while I really appreciate that there was the option I wouldn't order again (ever 😬). The atmosphere was compromised but the dark lighting, other spot on. Thank you
Alaina Darling . 2024-06-06
MORE AT Google
I love the meal and the service was great here at Smash burger in Bath. Thanks to Junaid for assisting us while we were dining-in.
Karen Kate Ajoc . 2024-06-06
MORE AT Google
they messed up my order and when I wanted my money back they said I needed to give my gmail? like did no one have cash money on them because like that beef was not halal and if you want your money back they make it so difficult with their system. The man who took my order first gave me the regular order for eating in while i wanted takeaway. He kept asking me if i was happy, no tf i wasnt.
sudee !! . 2024-06-06
MORE AT Google
What a brilliant team. So very concerned that we had a great time that they gave my daughter two portions of truffle mayo fries, served slightly differently, so they could be sure she had a meal she liked.
Joanna Bowden . 2024-06-02
MORE AT Google
Value for money love everything about it.
Kristine Bicknell . 2024-06-02
MORE AT Google
We popped in for lunch on Saturday. Lovely burgers, fries and great service, Thank you Quelly. My 10 year old loved it to.
Gavin . 2024-06-01
MORE AT TripAdvisor
Amiel came outside when we were looking at the menu through the window to advise us of the deal of the day. We ordered the honey bacon truffle chicken burger and itwas absolutely delicious. Would highly recommend.
Bethan Morgan . 2024-05-31
MORE AT Google
Food was pretty good for Gluten-free… That they even offer GF was really appreciated. Drink machine wasn’t working, but they got on to it asap. Couldn’t get it working, so the kindly offered me the same in a bottle. Excellent service from Lauren and the other staff. Big thanks!!
Lesley . 2024-05-29
MORE AT Google
Staff were lovely and the food was really nice :)
Kenneth Bicoy . 2024-05-29
MORE AT Google
Thank you Amiel for the excellent service. He is a really great host and went above and beyond to make sure I enjoyed my meal. Would definitely come back just because of his exceptional customer service.Thank you!
Venus Vloggers . 2024-05-29
MORE AT Google
The food was incredible. Best burger I have had! My first time having Smash burger and the server, Junaid, was very patient and friendly. Excellent service.
Andreas . 2024-05-28
MORE AT Google
Amiel, Flavia. The best host i‘ve ever had!
HaHe 47 . 2024-05-28
MORE AT Google
Food was so good! Veggie options were great and our hosts Amiel and Flavia gave us such a lovely service! Very kind people.
Maddie Risdale . 2024-05-28
MORE AT Google
Had a nice experience eating in this place. Junaid was very nice and patient to us.
Anne Ocalinas . 2024-05-28
MORE AT Google
Food was amazing and the experience from the staffs was also really good
Amalkrishna M Nair . 2024-05-27
MORE AT Google
Junaid was amazing and the food was great
Zeinab El-Saadi . 2024-05-27
MORE AT Google
Brilliant service from Cris and Amiel.
Josh Coward . 2024-05-25
MORE AT Google
Junaid and Aiden today were amazing, we arrived near closing time but they were still very accommodating friendly and warm. The burgers were well made and delicious. Thank you guys!
Mina Othman . 2024-05-25
MORE AT Google
Amiel, Chris, Quelly are really helpful and friendly.
Marilyn S Williams . 2024-05-25
MORE AT Google
I recently visited Smashburger and was impressed by their service and quality. What truly stood out was Quelly’s exceptional service. He was attentive, friendly, and made sure our orders were perfect. Highly recommend for a quick, satisfying meal with top-notch service!
Ranya Khurram . 2024-05-23
MORE AT Google
Really very very good hamburger and fast service, thanks Junaid for the welcome!!
Sara De Simone . 2024-05-23
MORE AT Google
Lauren has been an amazing host. We will come again.
Floricoltura Domiziano . 2024-05-23
MORE AT Google
Great staff and food, Ritwik was especially kind!
Neev Mehra . 2024-05-23
MORE AT Google
Great meal! Very friendly staff and good atmosphere. Food was really fast and they do non fizzy pop which is actually very cool. Thanks Ritwik!
Bethan Edwards . 2024-05-23
MORE AT Google
Great smash burgers, and Harish provided amazing service!
Helal Almheiri . 2024-05-23
MORE AT Google
Junaid was extremely welcoming, friendly and funny and served us quickly. I come here often and the food is always made perfectly and tastes great. Highly recommend for a fast and satisfying meal with great service.
Joshua Rochester . 2024-05-23
MORE AT Google
Very accommodating employees! Kio, Harish and Bilal were very kind and helpful too.
John Phillip Pin . 2024-05-23
MORE AT Google
Had a really lovely experience. ☺️ The service was not only fast but our host was very accommodating with any of our needs/questions. All of the food came out fresh and hot. Really pleased with this place.
Junelle Bendana . 2024-05-22
MORE AT Google
Staffs are nice and accommodating.
Roxanne Santos . 2024-05-22
MORE AT Google
Had a great time and all the staffsare accomodating
Mae Mopas . 2024-05-22
MORE AT Google
Thanks for being very accommodating with excellent service, Amiel, Lauren, and Cris!
Allen Aquino . 2024-05-22
MORE AT Google
Good service. Thank you, Cris and Amiel ☺️
Roseanne Cid . 2024-05-22
MORE AT Google
Junaid was an amazing server. Nothing was too much trouble and he made sure we had everything we needed.
Claire Hughes . 2024-05-21
MORE AT Google
I met their manager quell she's very accommodating and bubbly. Staff are nice as well. Good food and very convenient place to eat.
Beatrice Fine Heart . 2024-05-21
MORE AT Google
Kelly was extremely helpful with my order today. She is extremely kind and friendly. Thank you!
Keri Kennett . 2024-05-21
MORE AT Google
Delicious burger. Exceptional customer service from Junaid. Thank you
RINGS EMPORIUM . 2024-05-21
MORE AT Google
Junaid was very polite and friendly.
Aida Kerimova . 2024-05-21
MORE AT Google
Excellent staff at Bath smash burger! Great food and great location!
Rafael Maciel ioris . 2024-05-21
MORE AT Google
Came in with a group of friends on a quiet Tuesday night, best service I've ever had! Our host, Junaid, was very cheery and attentive and made sure our every need was met. The food was at a reasonable price (for Bath) and very tasty. A pigeon came in at one point, but it added some entertainment and was quickly chased out. Would come again!
Benjamin Kingston . 2024-05-21
MORE AT Google
Proper smash burger. Ritwik was spot on and really professional
Muhammad Bilal . 2024-05-20
MORE AT Google
Always so nice to be here. The staff, especially Ritwik, are lovely and approachable. The food is amazing! Would definitely recommend and we’ll definitely be back for more!
Darlene Gayle . 2024-05-20
MORE AT Google
My hostess Lauren was very helpful and polite definitely would dine again
justice ayres . 2024-05-20
MORE AT Google
Mr Ritwik very friendly and kind
Kimothy Lam . 2024-05-20
MORE AT Google
Ritwik was great today, approachable friendly face with a smile on his face. Food was great as usual.
John Briones . 2024-05-20
MORE AT Google
Ritwik took care of us as soon as we stepped in what a legend
Kareem Shouman . 2024-05-20
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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We ordered from Five Guys in Bath via Just-Eat and paid £45 for 3 burgers and 2 fries and it arrived late and stone cold and of very poor quality and included far fewer fries than we used to get when we regularly ordered from them. We stopped regularly ordering because of poor quality and issues with the food and timing alongside very high prices which should be associated with higher quality and service, but this experience confirms our original decision to stop ordering from Five Guys Bath and so we won't anymore, there are lots better burgers and fries in Bath available for far less money.
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