Based on 4.833 opinions finded in 4 websites
Based on 4.833 opinions finded in 4 websites
Nº 663 in 898 in Bath and North East Somerset
Nº 14 of 18 American in Bath and North East Somerset
Opinions
20th birthday meal for 5 10 year old boys, they were so helpful. Thanks guys
Coreena Dutton . 2025-03-08
MORE AT Google
The burger is normal for such an establishment, friendly staff. At my request to give a fork and a knife, they were a little surprised, but they gave it, plenty of napkins. Definitely recommend
Татьяна Ключко . 2025-03-06
MORE AT Google
Staff member Gokul was really warm and cordial.
Nikhil Kumar . 2025-03-04
MORE AT Google
the food is very good, sweet potato fries were a little oily but overall really good. The staff were really nice and helpful ⭐️⭐️⭐️⭐️⭐️
Geniviel Bael . 2025-02-28
MORE AT Google
Great Service, great staff, special thanks to Aditya! Hope to visit you guys soon❤️
debangan roy . 2025-02-26
MORE AT Google
The food is amazing everytime. I love the Truffle Oklahoma burger a lot. The staff is very friendly and enthusiastic. Aditya, one of the staff has always been very cheerful at serving and helping me choose what to eat.
Rwitobaan Sheikh . 2025-02-26
MORE AT Google
Adithya was a great host and provided impeccable service. I have a high tolerance for spice, so he was prompt enough to introduce us to the new menu and was also quiet generous to provide more toppings.
Kalpesh Mahajan . 2025-02-25
MORE AT Google
Thank you for the stuff in Smashburger the stuff nice his name quelly it’s help me about perfect burger, chicken and next time I will taste beef burger. I hope the physicist restaurant is 10 of 10 of chicken no smell of oil and chicken is I think a new thank you
Nasser Rid . 2025-02-25
MORE AT Google
Very delicious food and excellent service by Aakash
Shobha Gurung . 2025-02-24
MORE AT Google
Burgers are great, a little pricey but worth it for a treat. Staff are really efficient and friendly Some of the seats in the booths are quite torn up, place could do with a small refurb
Michael Gaston . 2025-02-24
MORE AT Google
Everything is awesome! We’ll be back for sure 🫶🏻 Quelly is great!
John Amiel David . 2025-02-23
MORE AT Google
Sam who served us was so kind and helpful, he looked after my son when he asked for water, taking the time to show him how to use the machine and was very smiley and helpful. The burgers are amazing. I thoroughly recommend Smash Burger Bath
Dave C . 2025-02-22
MORE AT Google
Amazing food and great service from Junaid
Susanna Radford . 2025-02-22
MORE AT Google
Excellent and fast service by liona and the team!
Bakr M . 2025-02-22
MORE AT Google
Kids love the food but they messed up everything about our order and we had to keep asking them to correct it. Good food but the service isn’t organised
Daniel Jones . 2025-02-21
MORE AT Google
Así que bueno y genial definitivamente probarlo. Muy buena relación calidad-precio que Oreo batido es tan agradable, grueso y agradable. Sinceramente, es genial
Lucy P . 2025-02-20
MORE AT TripAdvisor
¡EL MEJOR BATIDO DE LA HISTORIA! Tan grueso Tan cremoso Y tan delicioso No te arrepentirás de esta compra ¡Valía cada centavo que venía de un karen!
karen m . 2025-02-20
MORE AT TripAdvisor
The veggie burgers are really nice. Our server Adhi was very nice and helpful. Will come again.
Saipriya Menon . 2025-02-19
MORE AT Google
Wonderful place and great vegetarian and vegan options. Adhi, was really soft spoken and helped us choose the right food we wanted. Adhi- the jacked up guy!
Parikshit Palsania . 2025-02-19
MORE AT Google
Food and service was great but the loos could have done with a clean
Melissa Trott . 2025-02-19
MORE AT Google
Amazing food. The best burger in my life 😋
Milena Rzadkowska . 2025-02-18
MORE AT Google
supper freindley employee made me feel welcome
Eisha Chilvers . 2025-02-17
MORE AT Google
Junaid was very helpful. He helped us check all food we order was dairy free as we are allergic to dairy products.
Hrant Arzoumanian . 2025-02-16
MORE AT Google
Had an amazing time in the restaurant. Food is really delicious
Naseer Muhammad . 2025-02-16
MORE AT Google
Great as always, Sam was very helpful and friendly!
Matt Anderson . 2025-02-16
MORE AT Google
Had a great time in the Bath branch!...thanks Quelly for your attention... we'll be back soon!
Alex Chahian . 2025-02-16
MORE AT Google
Burgers were lovely chips ok but not to my liking. Would come back. Attentive thanks Junaid very good service
douglas JOHNSON . 2025-02-16
MORE AT Google
The smash burgers are on point and the chips are amazing crisp and got herbs on em. Good service, decent place.
Spencer McIntosh . 2025-02-15
MORE AT Google
Had a really lovely experience. ☺️ The service was not only fast but our host was very accommodating with any of our needs/questions. All of the food came out fresh and hot. Really pleased with this place.
Junelle Bendana . 2025-02-15
MORE AT Google
Was serving by Quelly, so friendly,best customer service
Yuliya Prykhodko . 2025-02-15
MORE AT Google
Tasty food and great service. Thank you
Emma F . 2025-02-15
MORE AT Google
Our server Junaid was very helpful and the food was excellent!
Schwer punkt . 2025-02-15
MORE AT Google
Great food and very good attention. Thanks a lot
Diego Mauricio Silva Arias . 2025-02-15
MORE AT Google
Food was lovely and our server was very attentive! Would recommend
Rachael Moore . 2025-02-15
MORE AT Google
One of the more expensive burger places in the area, but the staff was friendly and the food was good. A quick bite to eat in the middle of sight seeing.
Stevanna Allen . 2025-02-15
MORE AT Google
Great burgers and amazing service! Junaid was super friendly and attentive. Will definitely be back!
Prafful Indirala . 2025-02-15
MORE AT Google
Very good hospitality by Mr. Junaid. Food was really good
dikshitha reddy . 2025-02-15
MORE AT Google
Really good burgers ...Junaid was really helpful...
Chenny Koodarath . 2025-02-15
MORE AT Google
Unreal burgers here, a little pricey, but well worth it! Junaid is an absolute legend.
Ben Delany . 2025-02-15
MORE AT Google
Junaid made sure my daughter got some water after he overheard her say she was thirsty 👍🏻
Michael Pearson . 2025-02-15
MORE AT Google
Yummy food good service Junaid was great getting my auntie all her mayonnaise pots
Abigail Clements . 2025-02-15
MORE AT Google
The quality of food was top tier and the service was awesome which the combination of this two provided an unforgettable experience for me and my friends
aryaz fallah . 2025-02-15
MORE AT Google
The Truffle Oklahoma was great and the portion sizes are quite decent. Cris was incredibly helpful, handed the kids crayons as well!
Samridh Sharma . 2025-02-15
MORE AT Google
Junaid was very helpful and polite. Nice burgers, juicy meat.
Man Kit Chan . 2025-02-15
MORE AT Google
Junaid was very attentive and food was really good. Would recommend
Narendhar reddy . 2025-02-15
MORE AT Google
I had the best burger ever! Thank you smash burger. We are on the way back to London and decided to stop in Bath to have a quick meal. I didn't know this chain. Very tasteful burger, with lots of options to choose and nice staff too.
Jaqueline Conti . 2025-02-15
MORE AT Google
Quick and good food, very happy! And a free Valentine’s Day card to boot 😂
Danielle Wastie . 2025-02-14
MORE AT Google
The food is very nice and eating in is cozy. The only problem is sometimes my order missing something at first or they forget it. The waiter are great though and I eat here regularly.
giant mega glass . 2025-02-14
MORE AT Google
Everything was amazing, and Quelly was very kind and welcoming
Ricardo Pinto . 2025-02-14
MORE AT Google
Lovely staff, great food and comfy seating
DareMe2 . 2025-02-14
MORE AT Google
Lovely place to go. Especially quelly brilliant staff member
Lucy James . 2025-02-14
MORE AT Google
First time coming here, a little on the expensive side, but well worth the price - great food and drink, and incredible service from Quelly! Will definitely be returning
Robin Francis . 2025-02-14
MORE AT Google
Food was amazing, Quelly is such an angel!
Kira Khoroshilova . 2025-02-14
MORE AT Google
First time at Smash Burger. Absolutely loved it! Will be back again, special thanks to Quelly for making us feel welcome
Matt Kliem . 2025-02-14
MORE AT Google
Amazing food. Great staff I highly recommend it💛 Clean space. Well done 🙏🏻
Flavio Souza . 2025-02-13
MORE AT Google
Absolutely wonderful food! Not greasy, very filling. Will definitely be back, best burgers in town
Sabrina Erika . 2025-02-12
MORE AT Google
Great service, very delicious food, I will be back many times. I will recommend it to everyone I know.
Danilo Santos . 2025-02-12
MORE AT Google
cris was my server and she treated me so kindly and nice
き xious . 2025-02-12
MORE AT Google
Excellent meal! Cris's service was top notch. I would definitely go back!
Alessandra Matheus . 2025-02-12
MORE AT Google
The burgers are amazing and the quality of meat is great. Cris is very friendly and helpful. Highly recommended and I definitely will be back soon.
Daniel Tessarolo . 2025-02-12
MORE AT Google
I would definitely recommed Smashburger. The service was fast, the prices and for the quality of food. .
Daniela Fontenele . 2025-02-11
MORE AT Google
The Burger was delicious and mouth watering 😋.Also,the service was fantastic .
dayana mathew . 2025-02-10
MORE AT Google
More expensive than other burger chains but quality of the food is worth it.
claire bailey . 2025-02-10
MORE AT Google
“Smashburger never disappoints! The burgers are always fresh, juicy, and packed with flavor. I love the crispy edges on the patties and the variety of toppings to choose from. The fries are perfectly seasoned, and their shakes are a must-try! Great service and a clean atmosphere make it a go-to spot for a quality burger. Highly recommend!”
Carol liberate Fernandes . 2025-02-10
MORE AT Google
Order to food arrival was over 40 mins and to see me handed chips which had been sat there for 20 mins and they were cold I had to take back for a replacement. Other customers using the restaurant to eat their takeaways from McDonald’s and Burger King seems crazy you allow it… can’t think I will be visiting again soon especially when feeding 5 people spending around £90. Disappointed
Neil Hitt . 2025-02-09
MORE AT Google
Quick visit for lunch on a cold Wednesday in Bath. The staff were very friendly and the burger was really good, fresh and very tasty. Definitely recommended.
Robert Grigsby . 2025-02-08
MORE AT Google
Así es como te imaginas los locales de hamburguesas de comida rápida ante la miseria y decepción de las marcas actuales de la calle. Pedir es un poco de faff en las pantallas omnipresentes pero... Después de eso genial. Te sientas con un número de mesa y tu comida te llega rápidamente. Mi hamburguesa se veía exactamente como el anuncio y sabía fresco. Personal muy amable.
Chris M . 2025-02-08
MORE AT TripAdvisor
Great burgers and good ambience
Mahir Chahwala . 2025-02-05
MORE AT Google
Great Experience. The Fries are THE BEST! And the milkshakes as well! Yumm! Great environment and experience.
Nicole . 2025-02-05
MORE AT Google
The staffs are so accommodating. They served our foods hot and delicious.
Jimar DELA CRUZ . 2025-02-05
MORE AT Google
Home delivery from Southgate bath burger completely dried out no flavour at all but this is pretty much standard for this branch had one about eight months ago was exactly the same terrible food from this branch don't use it
James Wheeler . 2025-02-04
MORE AT Google
paid like £23 for a burger and u can’t even use the toilets coz theyre all locked. and then when i went upstairs the taps wernt working. well done guys. poor safety standard and illegal for restaurant to not have available taps for customers. do not recommend.
Jaeho Jang . 2025-02-03
MORE AT Google
customer service great. food was warm and love the new hot honey tenders. not light on the sauce nor fries!
Joshua . 2025-02-03
MORE AT Just Eat
I loved the service, Cris's reception was excellent and the food was very good❤️
Kananda Maria . 2025-02-02
MORE AT Google
So lets start with the burger, the patty was very over cooked and the bottom bun was soggy. The tots did not arrive hot enough. £16.35 is way too expensive for a substandard burger and tots. Also £1.45 for 1 slice of blue cheese is over priced & £1 extra for a tiny pot of truffle mayo is a rip off! On the other hand, the lady who deliver my order was fantastic! She was friendly, kind and lovely to chat with. I’m so glad I tipper her!
Sophie . 2025-01-24
MORE AT Just Eat
I had a discount code that was advertised to work until a certain date, when I got there I was informed that it only worked on that date, nothing was done to fix this.
Jack Avaient . 2025-01-24
MORE AT Google
The food here is spectacular. I am glad that they do free from alternatives.
Brooklyn Webb-Weston Murphy . 2025-01-19
MORE AT Google
Unbelievably poor experience. Was in Bath for a weekend so despite being next door to a Burger King and opposite McDonald's where you can get a meal for less than the cost of a burger from this place, we thought we'd treat ourselves. A simple order - 2 burgers, large fries, 2 shakes. I was first handed my takeaway bag with half the order - missing a shake and the fries. This was then rushed and shoved in the bag. Got back to the hotel to discover the burger with added bacon despite showing "bacon" on the wrapper and paying extra for it as an added topping had none whatsoever. The fries were also plain and not smash as ordered/paid for. Called to tell them the order was wrong and I'd be going back for what I ordered. Was told it would be ready by the time I arrived, and they would throw in some churros as an apology. Nope. They forgot to send it to the kitchen. Another 15 minute wait, I finally got the burger. Opened it to the smallest piece of bacon you've seen. About half the size of my little finger. Should've taken a photo but was too annoyed. Asked the manager if he was taking the mick. He started yelling at the kitchen staff making a seen. Really unprofessional and poorly run. He then apologised to me saying they were busy...the place was empty! Oh, and apparently they had run out of churros so he gave me extra fries I didn't want which was clearly him clearing out the leftovers as it was after closing time by this point. Considering what they charge, the service was very poor, and after being messed around it wasn't even that great. Burgers were very salty, and my food had gotten cold whilst trying to get the mistakes corrected. In hindsight I should've got a full refund and spent half the money on the correct order elsewhere. I'd hope this was all a one off but I definitely wouldn't recommend.
Kyser Soze . 2025-01-14
MORE AT Google
The food was really good, Cris and Junaid were very helpful and friendly
Guilherme Pradi Barbosa . 2025-01-09
MORE AT Google
It’s a pity the driver had no idea how to read a map and follow instructions. My order was eventually delivered but I was delivered freezing cold ! Please make sure the delivery person knows where they are delivering to before you give them the order. Because it’s a waste of money if it comes cold!!!! The delivery guy was also very rude!!!!
Sophie . 2025-01-06
MORE AT Just Eat
All I can say is you get what you pay for! As soon as I pay for Just Eat+ my meal comes 12 minutes early, lovely and hot and with nothing missing! 🙌🏻😀
Sophie . 2025-01-03
MORE AT Just Eat
you charged me 26 pound for a cold burger and chips disgraceful if you can't deliver a hot meal you shouldn't offer a delivery service
Ali . 2025-01-03
MORE AT Just Eat
the courier told me he went to the wrong address. He went to Redland Park in Twerton. Food was cold.
Nicki . 2025-01-01
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The best burgers I've ever eaten!!
Scott Pearmain . 2024-12-26
MORE AT Google
Food was cold and sandwiches were squashed and not good
Adri . 2024-12-26
MORE AT Just Eat
Popped in for a milkshake as I always do when in Bath but was disappointed this time. I believe they used to be made with Haagen Dazs ice cream but not sure that’s the case anymore. Definitely didn’t taste as good as they used to and the price was astronomical!
Joanne Loxton . 2024-12-26
MORE AT Google
Bloody awful . Food was cold , it was just a soulless experience. Avoid this place like the plague .
Sean Mallis . 2024-12-25
MORE AT Google
No me gustan los lugares que son totalmente autoservicio para pedir comida y este no es un lugar de hamburguesas barato. Sin embargo, las hamburguesas que pedimos estaban bien cocinadas y delicioso y me quedé impresionado con las patatas fritas de oliva. Mi 1 calle alguna vez visite esta franquicia pero felizmente comer de allí de nuevo
SpencerHorne . 2024-12-24
MORE AT TripAdvisor
Pedimos la comida y cuando Coco la trajo, la niña de 9 años decidió que no tenía mayonesa ni lechuga. Simplemente estaba encantado con ella, llevándole una bandeja de lechuga, así como el mayo. -Muchas gracias. Ambos siguen hablando de ti 2 horas después de la comida. ¡Bien hecho! Ella dice, ‘¡él necesita un aumento de sueldo!’
prim . 2024-12-23
MORE AT TripAdvisor
Order submitted in mid afternoon....was an hour overdue requested time. Must be the season overload.
Sandra . 2024-12-21
MORE AT Just Eat
Do not bother. Waited 30 minutes to receive a cold burger, cold onion rings and cold fries. Service was as minimal with no organisation. Server who thought food to table had an unpleasant overpowering body odour. Will not revisit.
H PW . 2024-12-14
MORE AT Google
Quick service. Excellent salad - filling and tasty! Child's portion was also a good size. Burger was good and fries well seasoned.
Sarah Elmer . 2024-12-08
MORE AT Google
Some of the food was unacceptable
Emily . 2024-12-07
MORE AT Just Eat
Quality has gone down and prices have gone up. After regularly visiting Smash Burger in Bath, yesterday 29 November will be the last. Milkshakes are now served in a plastic cup and are no longer the thick delicious ones they used to be. The burgers were horrible, dry and didn’t look appetising at all. Mine was salty. The shop was a quarter full, yet it had dirty tables and the toilets were closed. After 5 years of visiting, we will be going elsewhere from now.
Marco de Vries . 2024-11-30
MORE AT Google
Food was nice flavour but cold. Won’t be ordering again.
Adam . 2024-11-23
MORE AT Just Eat
Terrible service. They took my order at 9:23 and specifically waited until 10:00 pm to cancel my order instead of updating their system online………if your not prepared to fulfil people’s orders then you should provide a cut off point instead of waiting till the last minute to cancel. Very unprofessional and inconsiderate to their customers
Kane Riley . 2024-11-22
MORE AT Google
New hot honey burger is delish!
Aasma . 2024-11-19
MORE AT Just Eat
I will never order from here again, food arrived undercooked.
A . 2024-11-17
MORE AT Just Eat
Waited over 2 hours and it never arrived
Ollie . 2024-11-15
MORE AT Just Eat
Wow. I tried the Hot Honey burger and chicken. Absolutely delicious. I'm talking mega ecstasy bliss! Great recipe guys👍🏻 keep it going
Ellen . 2024-11-14
MORE AT Just Eat
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Do not order from here if you have Vegan/Veg requirements. Last night we ordered 2 Vegan burgers on UBER Eats, and 2 chicken burgers arrived. Innocent mistake perhaps? NO. We ordered again, 2 vegan burgers, and again 2 chicken burgers arrived. This is dreadful and disgusting. After waiting all evening for food that can't be eaten, you need to do better.
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