Smarts Fish & Chips in South Oxfordshire

Ordered myself and my husband cod and chips... with some other food for the children. The cod and chips were awful, totally inedible, greasy, old, bitter the fish was soggy, bitty and really not sure if it was even cod! Would not recommend. Would never go back.

We ordered 38 portions of Fish & Chips plus several Sausage & Chips, Jacket Potatoes, Veggie Burgers etc on Friday. All was delivered to the Guide Hall, Thame at promised. The order was complete, piping hot, delicious and the size of meals very generous. Thanks you Smarts, we will be back!

Several weeks ago the food here was finally (fairly) consistently good. However recently the chips have been really gritty and tasted of rancid cooking oil, which we had to drown out with vinegar. The cod is also inconsistently sized and cooked. And the last cod had lots of hard white sandy bits right down the middle - no idea what that was. The scampi is a joke - like spongey puffs in uniformed crunchy shells. Not good at all unfortunately.

Was once an amazing service and value for money, that's until new management and now it's a shambles and day light robbery. Rather eat my own toe nails than eat here ever again. Thanks for the chipped tooth though.

We used to go to smarts as our treat under the old management such a shame with the new as it’s seriously gone down hill, had scampi and sausage and chips, what can I say 1st time tried portions small greasy sausages not nice thought must be a off day tried again plated food up husband took his first chip and got a chipped tooth due to a stone being in the chip which then put every one off eating any of it. Took it all back and yes we got our money back but pretty much got called a liar just to get our money back!!! Will never eat here again which is a shame! TO The OWNER: Also I think you will find we didn’t eat any of it you had 2 full bags of scampi and battered sausage and all chips back because of the stone on the chips!!!!! And guess what we don’t ever want to eat there ever again you obviously can’t deal with so many complaints!

Very good food and excellent service.

Best Kebab I've ever tasted they make it slightly crispy and it's gives an amazing texture and the wraps are made to perfection. I order it every time now and the price is reasonable unlike the one over the road.

Having loved this place, with freshly cooked, thin battered fish, in the past, I tried it for the first time under the new ownership. Chips were greasy, but okay. Fish was thick battered and so over heated it was chewy, which, as they were so busy, is a miracle. Game needs upping guys

App not live. Order accepted by app but not received by store. Drive made for no reason.

Food always good however on this occasion I ordered through the app showing 20mins and received acknowledgement but when arrived informed the ordering system doesn't work and waited 25 mins. This caused some inconvenience. Suggest if all does not work take it down.

Lovely fish and chips let us seat in to eat which was lovely see you again merry Christmas 🎄

3rd visit with the new owners but fish not great and chips greasy Thought I’d give them a chance but not up to the previous owners standards Sorry

We had the lunchtime special. This was a very nice tray of fish and chips, portion size was good and it was exceptional value for money. Staff are welcoming and service was prompt

Have been here twice in the last couple of months. The chips are small and hard most went in the bin and the fish was very fatty with lots of bones. Will think twice about going back.

Been a few times since it changed hands and unfortunately the food quality has dropped. The fish is consistently rubbery and overcooked. It’s never skinless when we ask for it. Last week we ordered two large cod and the size difference between the two was ridiculous, and the chips were virtually a bag of leftover crispy bits - some people might like that, but we like some actual potato in our chips. Real disappointing.

Generous portions even for this American. Crispy light and tasty batter on a huge piece of cod. Onion rings were fresh and hot and seemed hand made and not frozen. Fast friendly counter service. This is a to go style place that was clean and welcoming.

The food is really nice and the staff are very helpful

Perhaps the best chips in Thame

First time of visiting since new owner, nice to receive the same standard as previous! Well done on a very busy evening 😄

Food was fatty and onion rings soft chip's warmed up from dinner time

Disappointed with my chips I purchased on Tuesday they were hard chewy been cooked too many times my dell chip like that to a customer you should of just binned that batch to top it the vinegar awful must of been a really cheap brand

Recently changed owners and seems to have gone downhill ever since eaten there twice in the past few weeks but won’t be going again chips are hard and inedible batter on the sausage was very over cooked dark brown and very greasy! Its shame really because we used to eat here weekly but from now on will be travelling to smarts in Haddenham for our chips

Best fish and chips in area. Portion size larger than average.

Best Fish & Chips in Thame! I had a medium portion and it was generous. The potatoes were amazing, the best I had in a while and they gifted me two homemade sauces to try with my order, Garlic & Tartare, which were very nice. Recommended!

We previously enjoyed lovely food from Smarts but were really disappointed this time sadly. We ordered a large cod and chips and large sausage. The sausage seemed slightly under cooked and the cod was really dry, chewy and the batter wasn’t crisp at all. They also forgot my home made tartar sauce which I was looking forward to. The only positive was that the chips were lovely, although the portion seemed more like a small-medium.

Best chips in town 🙏🏻nice staff as well 🥹100% recommend

The best place I've visited in a long time! I love it, it's a very familiar atmosphere and above all the staff is really charming. I was honestly impressed, they definitely deserve 5 stars (they have a free sauce that is delicious, I recommend trying it)🏴󠁧󠁢󠁥󠁮󠁧󠁿❤️

Always excellent fish and chips at Smarts. Lovely friendly service too

Super fish & chips - hard to beat that quality anywhere in the country - thanks for a great meal!

Smarts what has gone wrong a month or so ago I was praising you but this evening I ordered large cod and chips and got what was more like a small cod but charged for large one, cod was like a piece of rubber and tasteless no crispy batter and more bits than chips! Also all of it was cold, So back over the road or elsewhere in future.

Fantastic food and lovely staff, won't get fish and chips anywhere else!

Hate to say this ,only had chips ,but could tell quite early on from smell and then taste, that chips were cooked in old cooking oil ! Disappointed..didn't go back as conculsion was to far away to go back..

Best fish and chips for miles. Fish is perfect and the batter crispy. The lunch time meal deal is a bargain too

Smarts Haddenham very busy and queing out the door, drove to Thame and Smarts there had a much smaller queue and food ready minutes after ordering, all good

Please note that I strive to contribute my utmost effort in delivering high-quality cuisine at affordable prices. On my previous visits to this establishment, I have consistently encountered pleasant customer service and delectable, freshly-prepared dishes. While I typically have a penchant for curry and rice, I was pleasantly surprised by the delectable chips offered at this establishment, prompting me to indulge in them on three separate occasions. As such, I have made the decision to enjoy the fish and chips on my upcoming visit to Ox9.

I would like to mention that the staff at this establishment is quite pleasant and courteous. Additionally, there is paid parking available directly across from the shop. They offer a diverse range of soft drinks and serve the best quality warm fast food with prompt service. My first experience here was quite satisfying, and I am inclined to visit again in the future.

One of the workers kept staring and laughing at me and deliberately put way to much salt on my chips

The best fish and chips in the area. And it has been like that for many years. Family owned business with a long tradition of serving amazing food. Many thanks!

Top notch fresh fish and chips, slightly surly service.

Delicious food, cooked when ordered & very plesent staff,👍

I have never made a negative review on Google as I feel passionate about small business’s and the effect reviews have. However I am absolutely shocked and disgusted by this “food establishment” firstly the level of hygiene I'm sure is illegal I can only imagine the unseen parts. I saw staff members who were in the kitchen dealing with food not washing their hands from cleaning bins and porting things to the back ect. A huge cross contamination from meat to fish to dairy. Hands rubbed on sweaty foreheads then straight into peoples food the list goes on I’m surprised this place hasn’t made anyone seriously ill.

They are one of the nicest chip shop around love the place

Small chippy Which is really busy.. we had a pretty basic order of 3 haddock and chips and got a great portion each.. freshly cooked and hot with good chips..

Friendly staff, generally short waiting times and good food. Get loads of chips and they are not soggy like many places locally. Good sized portions of fish and chips and so much choice of other food too.

Great flavour, great value for money.

Great fish and chips, friendly staff, never have to wait too long. The batter on the fish is lovely and crispy and they are always happy do skinless cod. Easy to park opposite and they take card payments too.

Best Fish & Chips in Thame. There's a reason it has queue outside and the other one doesn't 😂

Poor food. Unfortunately best in the area though. Too thick batter on fish makes it very oily. Chips are oily too, not crisp quite soggy. Seasoning would go a long way before cooking. Im desperate for this place to get better.

We try and have something different, never been disappointed with food or staff. Pukka pies are fresh and fish is very tasty. Highly recommend this establishment

This fish and chip is the best you have down south, I’m a Yorkshire man from the home of good fish and chip’s it as taken several years of living down south before I found a decent chippy, I do have to travel a 40 mile round trip for the privilege of having such good fish and chips and try to make the journey every week, but due to me having a bad accident the other day it might be several weeks before I can visit again so I hope the workers in the chippy read this and understand why I have not been in for their lovely fish and chips and wish them all the best, (lovely people) Love from John.

Our favourite chippy. Lovely, smiley staff, crispy batter (or so my husband assures need), and the fluffiest chips.

Best fish and chip shop in Thame

Best fish and chips Freshly cooked every time

We used to call this the "Good chippy" vs the other but the last two takeaways have been awful! Chips and batter totally stale, we thought it was cos we went mid week but exactly the same Saturday eve. Ended up chucking most of it away and I hate wasting food! We'll be going back to the ladies across the road or Haddenham which are far better.

Ok fish and chips, friendly reception

Ordered 4 lunch time fish and chips. Really good value for money. Very hot and delicious

Worth travelling from miles to visit this shop it's by far the best fish and chips I have ever had good value or money . Too and great portion sizes .

Great tasting fish and chips!!! Definitely the best!!

Very good value for fish and chips, midday lunch.

Great selection of food and at very reasonable prices. Good portion size Thoroughly impressed. It's a bit dated and inside and could do with a refresh but let's be pragmatic - it's a chip shop so we can ignore that and just go and get some great fish and chips from here

Not very good won't use again rude service chips awful fish about the same half hour wait

Superb. Fast service, nice chips, fish was the star of the show. Good tasty batter, perfectly cooked. Fish tasted as fresh as any chippy on the coast

F&C's are truly expensive now. Nearly 20 quid for 2 medium cod and chips + mushy peas. Still, Smarts do you proud. The fish was great and there were plenty of chips. It was all presented in two boxes. Can't wait for our next visit.

Hand's down best fish and chips in that town. Food was made fast, chip's didn't feel greasy and the fish was delicious. Highly recommended to eat here!!!

The kids meals are excellent value for hungry youngsters and they also get a drink. Service for my visits has always been a reasonable time from order to taking away, but would be dependent what you order and time of day/customer numbers.

Lovely donar kebab. Very fast service

Perfect Friday night fish and chips! 👍

Lovely customer service, fresh food and good price

Large portions. Friendly staff.

Great fish and chips at a great price. Fast service and none of it was greasy. Spot on!

Recently had a takeaway from here and the food is always very good, I highly recommend this firm favourite of mine

Had lunch time fish n chips today as we were visiting Thame. The Chips were so incredible golden chips that I popped back in to thank the lady and gentleman behind the counter they make the best chips ever tasted. Highly recommended.

very good fish and chips 4 stars just for not updating open time i open 11-14 and then again 16-21

Best fish and chips for miles Freshly cooked and fresh delicious light batter

Great portion of fish and chips tasted fantastic its worth the wait and the you will not be disappointed at all for some real fish and chips made with love and passion

Best fish and chips in Thame. Good portions. The chips are well cooked, not soggy like many other places. They have a good lunchtime deal as well.

Very tasty and very good portion sizes. Visiting Thame again, and still as good.

We've been using Smarts for years now and they are hands down, the best fish and chips we've ever eaten.

Great fish and chips at a fair price.

I loved the special lunch meal it comes with small fish and chips even though I think is still quite large portion for myself and was tasty too, haven't try the others but will do next time.

Best Cheese burger I've had in ages. Staff are lovely and friendly.

Fantastic fish and chips and the best I've tasted for a long time. It's been a while since we've visited a chippy but after working hard all day physically we didn't feel like cooking. I have to say the chips at Smarts in Thame were absolutely spot on, not greasy but crisp and delicious. Wouldn't go anywhere else locally as have had a few bad experiences in the past few years when we have had chips.

Perfect fish and chips !! Best I've had

Brilliant service and great food cooked fresh to order and great value .

Looks dated inside but don't let that put you off, great fish and chip shop.

What great value the lunchtime special is. Lovely fish 'n' chips 😋

Good choice of options and tasty food

Good roe and chips. Made a diversion to come here

Great food, big portions of chips.

Best Fish & Chips in town. Large portions and very good prices!

Quick and tasty!!! I recommend!!!

Great fish and chips loved them. Staff very nice and friendly would highly recommend

Tasty food, bit expensive and had no haddock.

Freshly cooked and lovely and hot. A beautiful bit of fish and chips.

Excellent food, gteat staff and not too expensive

Best for miles, even the best when compared to Dorset, great sized fish, batter yiu can actually eat! Perfect

Fantastic fresh chips, crispy batter and wholesome food. Recommended.

I was told they were good and we were not disappointed.

Really good! Hot, and not at all greasy, love that it now comes inside a box, much nicer and nothing gets crushed👍

Good portions and fayre very enjoyable thank you