Based on 1.137 opinions finded in 3 websites
Based on 1.137 opinions finded in 3 websites
Nº 307 in 830 in Bromley
Opinions
I’m almost moved to tears. I’d heard these cheeseburgers were good, but never did I ever expect the outstanding quality and tasty deliciousness that ensued upon consumption. Waves of orgasmic pleasure overtook my senses as I savored the rich textures and harmonious flavors that unfolded with each bite. The perfectly seasoned patty, nestled between a soft, lightly toasted bun, complemented by a balance of fresh toppings, created a symphony of taste and sensation. However many Michelin stars this pinnacle of British cuisine holds, it is not enough. This burger deserves to be in a category all its own, a true culinary masterpiece that transcends the ordinary. When I say Biblical it is not hyperbole. Thank you Smacks.
Acca VanDam . 2024-10-29
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love ur burgers & milkshakes are delicious. returning customer
kelly . 2024-10-03
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Took over an hour to be delivered and food was cold had to put in oven to heat up but was awful
Carol Annesley . 2024-09-29
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Its like ordering off the walking dead after 9pm!! Otherwise not to shabby
Benito Ricketts . 2024-09-25
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Very testy cheese burger i love it the staff is very friendly specially Usama and saad
Qaim khan . 2024-09-23
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Nice chicken burgers and cross fries, allways use 👍
Simon . 2024-09-18
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Order double cheeseburgers as per the artwork on the ad that caught my eye. Was very disappointed to only get 2 x single cheesburgers
Daniel . 2024-09-15
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Criss cross fries were delightful, so crispy !
Bridget . 2024-09-14
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Tasty food - enjoyed by all whom had it. 👍🏻👏🏼
Ellen . 2024-09-10
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Lovely meal , portion sizes could be bigger
Finley . 2024-09-07
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Poor quality food, bun was falling apart as if it had been frozen too
Sonya . 2024-09-03
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First time user of this eatary.Must say I’m very impressed with the food,kids meals were great,all boxed up and hot and tasty.Mine was great,a mix of lattice fries with crumbled beef,japaleno slices,sauce and all very tasty! Ate the lot.thankyou! Will be using again and will try the burgers next time.🌟🌟🌟🌟🌟
Alan . 2024-08-27
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Nothing to write home about really, food was ok, but the burgers were comparable in size to a standard child’s hamburger from Mc d’s, feel conned really, wouldn’t order again, waste of money
Rose . 2024-08-17
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The best burger joint to get mouth watering burgers! Was served by Rafi who works there and overwhelmed by the service. The interior deisgn is instagram pic worthy and the flooring design I have never seen with all sort of pink swirly patterns. Very chilled out and atmospheric enviroment. If you haven't already been there I suggest you go now and try "The Brisket Burger" its out of the world!
Mark Hossain . 2024-08-10
MORE AT Google
Cleanest burger shop. Friendly staff and tasty food.
Nazmul Hossain . 2024-08-09
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The food was absolutely delicious and I enjoyed it. Toma is a genuinely kind and pleasant individual.
Princess Lara . 2024-08-07
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Ok food slow and treats its workers poorly
Jay Mathews . 2024-08-06
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Chips were pathetic burger was ok chicken nuggets were very very good
Scott . 2024-07-26
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My experience was very good as I have received nice services from here.The staff was also very nice to us.Guy called Shaz was very nice.All together everything went very well!!!
Farhan Hossain . 2024-07-16
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was served by shaz, the food was amazing and so was the service
Hassan Zubair Amin . 2024-07-08
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Great local burger place, the patties were juicy with burger sauce, ordered it for a few times actually, no problemroat all for a quick midnight snack!
7 HeartlessSouL . 2024-07-07
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Simply one of the best burgers I’ve had here.
Sandra Nabora . 2024-07-02
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I love Smacks, the food is always amazing. definitely worth it and would highly recommend. Especially the brisket burger.
Kyle . 2024-06-26
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They had the music so loud he missed some of my order and I had to come all the way back to get it
Dominic richards . 2024-06-16
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Food was on time but took a long time from leaving restaurant so chips were cold. Ordered ice cream and paid extra 35p for strawberry sauce but got a plain ice cream. Usually very good but not so good Today.
Peter . 2024-06-16
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So life changing. Every time I get smacks I smack myself because it’s so good
Verity Smith . 2024-06-14
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I usually like this place but my last few orders have been a bit on the sloppy side to say the least. One order was labelled as the Smack Down I ordered and yet was a plain chicken sandwich. I can understand them making an honest mistake so this occasion I would have forgiven were it not for the next. Upon unwrapping a Spicy chicken wrap I purchased I saw multiple pieces of what I can only assume to be lettuce with rotted areas. Working in the culinary industry myself it's pretty difficult to miss brown rotted patches on vegetation. This is a disgusting oversight and is one of the basic things you learn when you work in a kitchen. The fact they served it to me proves they don't deserve 5/5 for their food standards. I definitely won't be touching this place with a 10 foot pole for a very long time.
Tekato Uchiha . 2024-06-11
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For nearly £18, the food was tiny burger was very greasy. I wouldn’t waste my money with this place. Shocking.
Antonio . 2024-06-08
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22 pound for a child size meal joke never buying from here again
Michelle . 2024-06-01
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Absolutely perfect… hot.. on time and delicious!
Claire . 2024-05-31
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Arrived hot and on time good tasty burgers and wings 👍😋
Simon . 2024-05-21
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It was cold by the time it got to us and the person was late
Tom . 2024-05-18
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Delivery time kept changing as did the delivery man's journey, he was 4 mins away and then 11 mins away etc. chips were cold, patty was lukewarm but tasty
Alan . 2024-05-15
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Meat was dry and tasteless, fries were stale
sam . 2024-05-05
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Was unexpectedly amazing. I’m not even exaggerating or one of those bots haha this was 10/10 the smack flurry was the bomb! The burger was good. Chips abit overseasoned but everything else amazing well done
marcel . 2024-05-03
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delivery driver almost left without giving me my food only drinks & ice cream! FOOD was lovely! Id been craving a burger 4 ages & didn't fancy mcds so having driven past this place often thought I'd give it a try! Yummy was delicious, didn't like the chilli cheese bites but that's me, burger 10/10, crisscross fries bit salty but delicious, milkshake devine & ice cream to die for! Have just placed my 2nd order with them 4 my dinner tonight as don't want 2 cook! Fingers crossed 4 consistency!
kelly . 2024-05-01
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Missing food and called restaurant and they said they’d replace it and then decided to block my Calls 🤣🤣 £50 down the drain
Georgina . 2024-04-27
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Food was banging, like always 💯
William . 2024-04-14
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The food was tasty however the prices a very high (via deliveroo) and looks nothing like in the pictures
Saule Petraityte . 2024-04-12
MORE AT Google
Burger was expensive, and disgusting arrived wrapped in greasy paper that was then wrapped in tinfoil, bun was soaked in grease. It’s just a horrible wet disgusting mess.
Tom . 2024-04-11
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Some items on the menu are very good like the burger, chips or turkey bacon siracha bagel, the Beef Breakfast bagel is very sickly and the chicken wings are poor quality (in my experience) as they have far too much fat, the hash browns however are very nice. a big plus to this place is that the food is halal and is an excellent alternative for Muslims who want to avoid the pork breakfast at McDonald’s or Greggs.
Todd Howard . 2024-04-06
MORE AT Google
Absolutely banging burgers! Always the same perfect quality and service! Very happy with this place!
Sven . 2024-04-05
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Rude staff. wont be coming hear again. they have lost a good customer who spent lots of money here and was always here as I loved the burgers as it was really nice, shame really, and to get treated like crap when there is a issue with food and don’t want to help because they can’t be bothered to and think it’s funny. I mean just disgusting customer service so poor. not happy at all but it’s there loss I won’t be coming back again.
AMIE EVANS . 2024-04-05
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Milkshake split and was undrinkable without a straw
Daniel . 2024-04-02
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Waited 20 minutes for a cheese burger, that was small, but very tasty. I didn’t do a meal deal, but having had just the burger, in hindsight the deals seem like the better choice.
C. . 2024-03-31
MORE AT Google
1 item missing, 3 items cold and the burger was a sloppy mess.
Ann . 2024-03-26
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Arrived hot and on time Really tasty food nice cross fries 👍👍
Simon . 2024-03-20
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Delicious food, awful wait time considering I live 6 minute drive from store
Matthew . 2024-03-10
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Ordered online. They threw in some freebies and a nice note after McD's screwed our order up and we were left hungry. Thanks guys!
Hannah Wells . 2024-03-04
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McD's Orpington Delivery Kitchen messed our order up. Told Smacks this, asked them to save our evening and they threw in some freebies and left a lovely note too! Food was lovely. Thankyou Smacks staff!
Hannah . 2024-03-04
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this is the 3rd time I have not received my straw very good food but come on I ordered a milkshake need one
Jamie . 2024-02-22
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Unfortunately for some reason I must have ticked on extra cheese (although not on + cheese) and I hate cheese but not the restaurants fault, arrived lovely and hot and the chips ere great
Alan . 2024-02-15
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Excellent, chips were lovely and hot and the burger was delicious
Alan . 2024-02-05
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Jennifer's radiant charm and unwavering smile transformed our visit to Smaks hamburgers into an unforgettable experience. Her exceptional service went above and beyond, creating an atmosphere of genuine warmth that complemented the delightful flavors of the burgers. From the moment we entered, Jennifer's friendly demeanor set a positive tone. Her enthusiasm for the menu was infectious, and she navigated us through the diverse burger options with grace and expertise. Her recommendations were not only flavorful but also tailored to our preferences, showcasing a keen attention to detail. Jennifer's commitment to ensuring our satisfaction was evident in every interaction. She anticipated our needs with finesse, making us feel not just like customers but like cherished guests. Her dedication to providing excellent service was matched only by her genuine joy in creating memorable moments for diners. In addition to her professional prowess, Jennifer's charisma added an extra layer of sweetness to our dining experience. Her bright smile and approachable demeanor created a welcoming atmosphere, making Smaks Burgers not just a place to enjoy great food but a destination to savor delightful moments crafted by a truly sweet lady. In summary, Jennifer's outstanding service, combined with her infectious charm, elevates Smaks Burgers to a higher level. Her genuine passion for hospitality and dedication to creating delightful experiences make her an invaluable asset to the establishment. She even gave a lady who was rushing not to miss her bus free fries as she frantically looked for her purse 😌
Zain Holness . 2024-01-27
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I tried the double brisket burger , I have eaten a lot of times from this place but seriously this burger is something else. Super juicy ,super tasty, the size is really decent . It does worth every single penny . Well done guys that burger is the dream every single person who loves food well done one more time.
Vlasios . 2024-01-27
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Lovely food staff amazing and they even added a free can of drink as I forgot to order defo recommend the food especially the criss cross chips.
Lucy Cullen . 2024-01-26
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The best place you can ever visit, top quality food and taste amazing, really recommend this place.
Ugur Ozkok . 2024-01-23
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Arrived hot on time nice burgers and chicken wings !
Bill . 2024-01-19
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Tastes ok, but very small to be called double burger and clearly overpriced
Victoria Marks . 2024-01-13
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Food was delightful, would defo order from here again
Ronan_Byrne . 2024-01-04
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I specifically asked for no mayo because im elergic to it and when it came had mayo not just a little bit as you would it had a layer of mayo all over it wouldn't even eat it even if I ate mayo !!!
Kyle . 2024-01-02
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Great food, good value for money. Speedy delivery.
Tatum . 2024-01-01
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Excellent quality food , worth every penny.
Paulo . 2023-12-22
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one burger over seasoned with pepper, and food was cold
Andy . 2023-12-15
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Perfect very tasty hot and beautiful
Marian . 2023-12-07
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Never get straws with the milkshakes!..@happens every time..needs to looked at
Tracy . 2023-11-26
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The food was really nice and tasty however was stone cold by the time it got here so had to re-heat
Jake . 2023-11-10
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Most of the fries were old ones, refried to a crisp.
Noweed . 2023-11-10
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Arrived on time and hot cross fries and wings really good 👍
Simon . 2023-11-06
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First time trying, and worth every penny, even got a free burger and 10% off... Would recommend, fresh burgers, delicious milkshake
Cynthia . 2023-11-03
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Food Always 10/10 Milkshakes always 10/10 Delivery times 10/10 Highly recommend the crisscross fries meal
David . 2023-11-03
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Very tasty burger and competitive prices if you buy in the shop rather than online. Friendly staff too. Highly recommended.
Ross Dorow . 2023-11-01
MORE AT Google
Cancelled my order 45mins after placing it. Ridiculous
D M . 2023-10-25
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Good quality and choice for a very good price, compared with much larger food outlets.
Chris . 2023-10-24
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I had a double cheeseburger. Best burger I’ve ever had. Delicious ❤️
NICOLA JEFFRIES . 2023-10-22
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I’ve dined here lots of times, always fantastic . Today, Shaz was absolutely amazing, along with the rest of snacks team. It was absolutely sensational. Seamless, quick order, literally 2 minutes. The burgers were delicious. Better than any kfc, mcdonald’s, burger king. Scrumptious, brilliant customer service
Zain Hassan . 2023-10-20
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Easily the best Burgers and Chips I've had in a long time! The Don Burger is the Don! Portion sizes huge too. Excellent place!
Tommy . 2023-10-16
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I ordered a £50 meal via Uber eats and the delivery driver was cancelled twice. The food arrived 80 minutes later and 60 minutes after it was ready. Disgusting. I couldn’t accept cold and old food but the restaurant and Uber eats were happy to take my money for nothing. I’ve complained to uber eats but they refuse to understand the problem. They refuse to refund and this now amounts to theft. Avoid Uber eats and avoid this restaurant.
Anna . 2023-10-15
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Had a lovely brunch at this halal burger place. Quite liked their signature chicken wings, chips and Don burger.
Miftah Zannatul Ferdous . 2023-10-14
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Food from here is really good quality, customer service is shocking. Food came missing one portion of fries, called restaurant and he said you can have 20% off the next order. I hadn’t tried the food so how could I assume I’ll order again? I said can you send fries and they said no. They said they’d check with the boss and never called back. In the end I had to get a refund from Just Eat, which I don’t want to do because I don’t want to affect local businesses. Just own up to your mistakes…
Cam . 2023-10-08
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I ordered the chicken wings and it was absolutely disgusting, it was undercooked and bland.
rohan moncy . 2023-10-03
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Really nice. The Don burger doesn't mention that the chicken is covered in hot af sauce 🔥🥵
john . 2023-10-03
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Food was excellent as always I've never been disappointed with Smacks!
Davina . 2023-09-29
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2 ladies on the front desk were very helpful
Archie Hayes . 2023-09-21
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Really really nice food, piping hot - will order again for sure
Anita . 2023-09-15
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The shakes and burgers were delicious and Trump Five guys on quality and price.
Andy Thorp . 2023-09-15
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Great tasty food, pleasant delivery.
Julia . 2023-09-15
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To be honest I didn't have very high expectations as I assumed it was another pop up burger place, so thought I'd give it a try. I'm glad I did!! The burger was exceptional and I'd recommend them to anyone. (Quite pricey) but worth it.
Tom . 2023-09-13
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Nice place for a quick small meal, relatively fast service
Shaheen Khan . 2023-09-12
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Excellent food will order again
George . 2023-09-02
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Said early then driver went to another drop it seems so good arrived late and a bit cold
S . 2023-08-31
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I’m new to Smacks. These guys have re-invented McDonald’s for the better and brought it into the 21st Century. Great burger, crispy chips and bigger than expected Oreo ice cream. Even though I’m 15 to 20 mins away the food was still hot and delicious unlike McDonald’s which is always cold. Will definitely be ordering again :)
Luke . 2023-08-26
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Not happy with the Don burger meals ask for not spicy but chicken was very so didn’t eat them …
Sarah . 2023-08-19
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Burgers was amazing great food
Michael . 2023-08-12
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Date- 10th of August 23 Staff name-Redwa Branch name- Orpington Commentary. Great cook and delivered professional serviced. Beef burger was fully cooked,taste and texture was mild which i was always wanted and fries yummy taste mashallatala. Thank you Please give him £30 voucher for his beloved commitment with smackd hamburg orpington branch to increase the brand visibility due to his cooking style..
shazia sajjad . 2023-08-10
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Lovely burgers! Everything was hot, tasty and good quality. Delivery was spot on too 👍
joel . 2023-08-04
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Decent burger spoilt by too much sauce. Next I'll order without the sauce.
Andrew . 2023-08-03
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Went in with my son, we had a smack down meal and criss cross fries! Absolutely delicious The chocolate milkshake was really tasty as was the Oreo smack flurry! Great service from Rafi and Ollie..was welcomed with a smile. 100% recommend! Makes a massive difference when the staff are happy and friendly
LxsterFN . 2023-07-26
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They didn’t deliver complete order When phoned up , reply was they will give it next order . Who will remember this Delivery charge +service charge was given ☹️ Unhappy 🙁
Merlin . 2023-07-24
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Great food, lovely driver. Thanks
Paul . 2023-07-18
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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434 Opinions
Great staff well managed and service is exceptional as is the cleanliness!
74 Opinions
Only order here If you like eating salt and being ripped off with small portions & the usual tax evading cash sign on the counter !! It’s gone right down the pan, liberty takers !! Burnt brown special fried rice with no sign of chicken, shrimps and the usual element's, kung Po prawns = 3 prawns, I could go on !! Complete waste of £46 the fox enjoyed it. Up your game Peking we are not all fools !! You have had my business for 25 years and after that bag of junk you have lost my custom. No interest when calling to complain, passing feedback to the owner was not the reaction to keep your customers!!!
90 Opinions
Absolutely horrendous customer service! Took our order took over 1hr to deliver got delivered to x2 wrong addresses before hand, once driver arrived the order was incorrect. Called to cancel, just said sorry. Our door rung again different driver with the correct order, called them to say would pay half due to the grief and they would only offer £8 off, told them to take the food and would leave a horrendous review.