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3.8

Based on 1.015 opinions finded in 1 websites

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Nº 2141 in 2913 in Edinburgh, City of

CUSTOMERS TALK ABOUT DISHES WITH..chickenlettucefish
Score
OpinionsNoteGoogle1.0153.8

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Can’t recommend the boozy brunch enough! Fraser was an absolutely amazing host. Very polite and attentive! He ensured drinks were flowing!

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Kirsteen Muir . 2025-04-26

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Fraser was brilliant good banter. Food was great. Couldn’t hear the music

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Vicky Bedborough . 2025-04-26

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Fraser was a great host with our Bottomless Brunch. Made sure drinks were flowing and accommodated any requests. Thanks Fraser for a great afternoon!

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Lesley Taylor . 2025-04-26

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So I came in today with a group and would like to say the service I received today from all the staff the dirty looks and the attitude toward a group of young girls is absolutely disgusting. we came for my friends 18th and we had the worst experience I’ve had at a restaurant, came in for food booked a reservation no email to say was declined had a code and a confirmation so we made the travel through the manager on duty on this day - 26.04.25- told us that she had declined it with such an attitude that made us uncomfortable and we felt unwelcoming, she was so disrespectful and lost out on customers as we will never be back as I was told that to eat my dinner standing up as they would not give me a seat to eat my dinner. to expect anyone to do that is poor. We left after 20 minutes of being in as no drink orders or food orders had been taken, I work in customer service in hospitality and never would I treat customers with such disrespect and make them feel so small. don’t know if the manager gets off on that or what but belittling 18 year olds isn’t cool or big of the manager, as a company I think yous should really consider this in the future as making customers feel unwelcome and feel like they are a bother creates such an environment in the restaurant as much as the food looks amazing I will never be back due to the service being so bad.

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Keryn Mackie . 2025-04-26

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Our server Fraser was amazing and made sure we had everything we needed. A smiley face to add to our fab boozy brunch!

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Lol Lol . 2025-04-26

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Fraser was excellent. He provided a professional service making sure we got the most out or our experience

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Nikki G . 2025-04-26

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Fraser was our server in omni centre .. kept us all topped up and looked after and remembered well all the groups individual drinks ... . really appreciated the same server too .. nice touch 👌

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Star . 2025-04-26

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Fraser was very accommodating, couldn't be more helpful

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Taylor Young . 2025-04-26

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Wrong menu on window . When asked for that menu we were advised it was not on. Bar person then sneered behind my husbands back. 4 members of staff laughing at bar. Terrible customer service from start to finish. We left complaining.

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SUSAN COYLE . 2025-04-24

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Great time meeting up with family. Service was excellent and very friendly, as being a fulltime wheelchair user the staff looked after us very well. Served by Ryan

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Gary Smith . 2025-04-23

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Navada was super lovely! Thank you x

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Eden Ryan . 2025-04-22

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Lovely place, wonderful staff, Navada was very helpful and friendly!

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Frazer Brown . 2025-04-22

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Navada's service was excellent well looked after

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Jayne Wallace . 2025-04-22

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Great service as per usual. Cheerful and pleasant staff as always

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Jennifer Hill . 2025-04-22

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We couldn’t have loved Kaetlin more! Services, food, vibes were 10/10. But she made the experience. Definitely recommend the daytime brunch. Shoutout to Louis for accommodating us and getting us in too! Thank you!

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Lusso Social . 2025-04-19

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Fraser was fantastic. Very attentive and always smiling.

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Louise Robertson . 2025-04-12

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Served by Lewis, had a fab time fueled by plenty drinks and yummy food. Chicken and waffle for brunch was great, wee bit spicy but can order sauce on the side!

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Dom Valente . 2025-04-12

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Had the best time! food and drinks were amazing and our server lewis was so attentive and nice. would definitely go again!!!!!!

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Robyn Millar . 2025-04-12

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Great experience, especially considering we had a complicated voucher.

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Gemma Lumley . 2025-04-05

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The food and Service here is 10/10. I would definitely come back

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Chidera Precious . 2025-03-27

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Food was very bland in taste and looks. Was definitely a drop in service from last visit a couple of years ago. Staff very friendly, polite and helpful

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George Robertson . 2025-03-26

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I had a great time tonight at Slug and Lettuce! The young girl there, (I think her name was Alyssa?) was really polite and attentive. She's great with people and is a credit to the establishment! I hope her good work gets recognition! Will be going back there soon!

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Louis . 2025-03-23

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Helpful staff got me a table though the restaurant was busy. I had a delicious 8 oz steak, chips and peas and a soft drink. My first time in it, but it won't be my last. I was only in because the nearby Wetherspoons was choc a block.😁👍

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Jim Howison . 2025-03-22

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drew was a fantastic server, incredibly attentive and a phenomenal host! cannot recommend enough!

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Alex Kilgour . 2025-03-22

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We mixed up our booking location and Lucy was genuinely the most helpful and loveliest person, taking our details to try sort it out for us and getting us a new table. She was so attentive, fun and helpful, from taking pictures of us to getting us shots and cocktails. The best fun with her while we've been in Edinburgh 🫶🏽 go to the Slug & Lettuce because of Lucy, food and drinks are a plus.

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Robyn McCormack . 2025-03-22

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Navada was absolutely amazing 10/10 service

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Ellena Ger . 2025-03-16

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Brilliant service, so friendly and made sure we were looked after

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Louisa Mitchell . 2025-03-16

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Cocktails are amazing! Lively place music good x

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Alexandra Watt . 2025-03-16

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Wouldn't say I'll go for a meal and drinks again. Service is really not great and food is honestly not good.

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Nicole Smith . 2025-03-09

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Attended slug and lettuce for a boozy brunch yesterday, our server was Fraser and he couldn’t have been more helpful if he tried! Great bubbly guy who spoke away to as all everytime he came over to the table! Definitely slug and lettuce for a boozy brunch, was worth the money 🫶

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Derijean Halstead . 2025-03-09

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Fraser was our server of the night he was amazing and so helpful couldn't have been more helpful. Lovely guy. Spoke with othe4 staff who again amazing. Thank you so much Fraser you are a lovely, kind gentleman. Always be you!

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Tricia Lamb . 2025-03-08

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Get the impression it's cocktails that the clientele go for. We booked for lunch before the matinee at the Playhouse. No scampi (a popular dish anywhere) but was offered a caesar salad, which isn't even on the menu. First time I've had caesar salad with edamame beans. The chicken was dry and tasteless. My friend's fish and chips was okay, she said, but felt the food had been sitting on the hot plate for a while, even although she got her meal 5 minutes after mine. Had to ask for plates to be taken away and then had to ask again for desserts. Overpriced for poor food and huge mark up on wine. Won't return.

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Margaret Cockburn . 2025-02-23

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When we arrived our booked table was assigned to high chairs and tables that my mum would have struggled with. The host quickly found us another table even though it was Valentine's Day and they were busy. The food was really good and came out in a timely manner. We also ordered 3 mojitos that did not taste anything like a mojito and when we said these were quickly changed. Cannot fault the customer service at this venue , thank you for the great experience

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Lynne Riddell . 2025-02-17

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Popped in for a pre-theatre dinner and was pleasantly surprised. The server was brilliant, very friendly, helpful & had a laugh with us (sorry I didn’t catch his name!). The place was clean, tables were clean, service was quick and the food arrived quickly too. Only slight issue is that there was a pre-theatre only menu so I couldn’t order my first choice however the food I did order was very tasty! Overall it was a great experience and we would go back.

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Nicola Jack . 2025-02-07

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⭐️⭐️⭐️⭐️⭐️ Amazing Drinks & Great Vibe! Slug & Lettuce at Omni Centre is hands down one of the best spots in Edinburgh for drinks! The cocktails are top-notch—expertly crafted, beautifully presented, and absolutely delicious. Easily the best in town! The atmosphere is lively and stylish, making it a perfect place to catch up with friends or enjoy a night out. The staff are friendly, fast, and know their drinks well, which adds to the great experience. With a fantastic selection of cocktails, deals, and a buzzing ambiance, this place never disappoints. Definitely a go-to spot for a great night out! Highly recommend!

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Marcin Piwowarski . 2025-02-04

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Absolutely fantastic afternoon tea! Thanks to Harry and Fraser for making it such a lovely afternoon!

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Elaine Piggot . 2025-01-29

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Wouldn’t even give this 1 star! Turned up to a pre paid booking as part of a hen package. We were told we couldn’t eat there as the hen party was too drunk and they had a call from the other slug and lettuce. I didn’t feel a hen party that had a few drinks was unacceptable?? I was trying to explain to the gentleman at front of house we all came from separate places. We had come straight from the apartments to dinner. He told me to shhh! He said we could sit but the rest of the hen party wouldn’t be allowed in and we couldnt use our prepaid meals as the whole party wasn’t eating there so it was either pay for food again or he would refund us. There was nothing written so we wanted his word we would be refunded. There was multiple of hen and stag groups in the restaurant that night. I’m unsure why we were greeted so unpleasantly. I won’t be revisiting. It was very unorganised, unpleasant and he wasn’t even sure what we had or hadn’t paid. And I wasn’t allowed to show him on my phone or explain this. I hope the hen package site don’t book this restaurant for others, I would hate for that to ruin a hen weekend.

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Katie Wales . 2025-01-29

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Went for afternoon tea as part of group celebrating a couple of birthdays. The birthday girls loved the cocktail tree and our waitress, Hannah, was very patient, helpful and accommodating.

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Anne Ferguson . 2025-01-23

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Food was nice. Service was impeccable.

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gregg russell . 2025-01-11

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Navada was amazing ! Great service from start to finish. Thank you

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Lisa Hughes . 2025-01-11

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Great food great cocktails and our waitress Nevada was awesome.

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Aidan Sloan . 2025-01-11

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Buy a gift voucher for 2 course meal, food was excellent and friendly service, half price cocktails, will be back again.

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Grant Thomson . 2025-01-10

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Harry was fantastic! Very friendly and served us well and quickly. Huge asset to the slug and lettuce in the Omni Centre, Edinburgh. Thank you!! :)

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Zara Smith . 2025-01-09

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Wednesday night, 6:30 pm but not doing food for walk ins? Mad stuff tbh

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Emily Donaldson . 2025-01-09

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Navada was such a good bartender, she recomended me fantastic cocktails to match my taste perference. The cocktails were fantastic. Lewis was also super chatty and i enjoyed my experience here at slug and lettuce so much! Definetly will be coming back!

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Wiktoria Szewczuk . 2024-12-30

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Wiki, Sam, Drew, and Nevada are awesome. I had such a rubbish day and popped into the Omni Slug before getting my bus, and their hospitality turned my day around. They put a smile back on my face. I will definitely be back:)

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Siobhan Dumbreck . 2024-12-29

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Boozy brunch with friends was fab. Good food and great drinks made better with the amazing witty service from Ryan. Look forward to returning

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vrsop89 . 2024-12-29

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I recently had an amazing experience at this bar restaurant, and I can't help but share my five-star review! From the moment I walked in, the atmosphere was inviting and vibrant, setting the perfect tone for a fantastic evening. The decor was stylish yet comfortable, making it a great spot for both casual hangouts and special occasions. Now, let's talk about the service. I had the pleasure of being served by Sam, Drew, Navada, and Wiki, and they truly made my night unforgettable. Sam was incredibly attentive and friendly, always ensuring that my glass was full and that I had everything I needed. Drew brought a fun energy to the table, sharing recommendations and keeping the conversation lively. Navada was knowledgeable about the menu and helped me choose the perfect dish, while Wiki's warm smile and quick service made me feel right at home. The food was absolutely delicious! Each dish was beautifully presented and bursting with flavor. I especially loved the side of mac n cheese, which was cooked to perfection. The drinks were equally impressive, with a creative cocktail menu that offered something for everyone. Overall, my experience at this bar restaurant was top-notch, thanks to the wonderful team of servers. I can't wait to come back and enjoy another fantastic meal with such great service. Highly recommend!

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corinne . 2024-12-29

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Had a great time especially our server Jakub he was the best and got us our drinks quickly, and he’s friendly as well

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Carys Mitchell . 2024-12-13

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Jakub was fantastic server looks after us all night best server ever

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owen Jones . 2024-12-13

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Had such a lovely meal and cocktails too so I can enjoy your restaurant next time I am in the area

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Alison Kennedy . 2024-12-12

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Harry was absolutely amazing, he was attentive to our party and really made our night! Please give this man a pay rise he is an asset to the team!!!

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samantha beresford . 2024-12-08

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Charlie is an amazing server, amazing customer service!!!

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Isabel Francis . 2024-12-07

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Visited with my Family, Lora was great had an allergen at the table and she was fantastic in dealing with it! Team were friendly service was quick. Food was grand and the cocktails were amazing :)

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Aisha Henman . 2024-12-04

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City centre pub/restaurant serving mainly groups of people

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David Thomson . 2024-11-28

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We had an amazing experience at S&L, thanks to Harry! From the moment we arrived, he was incredibly kind and attentive, making us feel welcome and valued. His helpful attitude and genuine care for ensuring we had the best experience truly stood out. Whether it was answering our questions or offering thoughtful recommendations, Harry went above and beyond. It’s rare to find someone so dedicated to excellent service. Thank you, Harry, for making our visit so memorable! Thank you!! From, Fay, Katie and Lauryn xxxx

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Fay Friend . 2024-11-22

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Bob (Ryan🤣) was so funny, must be a comedian in his spare time! Great fun, and service with a smile, made our visit special 🤣🎉🥂

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Heather Stobie . 2024-11-21

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Brilliant welcome from friendly staff especially Ryan... clearly passionate about his role nothing was any bother...first time here and will definitely return... food was hot and delicious and plentiful...

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Donna W . 2024-11-21

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This was a return visit. We were served by a lovely guy called Ryan who looked after us well and had us laughing. The food was great too. We'll be back. Lunchtime 20/11/24

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jackie broadley . 2024-11-20

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Fraser and Eve were lovely when we visited. We were greeted by a lovely gentleman called Lewis at the from door! Food and drinks were amazing

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hannah mcnulty . 2024-11-16

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Great experience for our work night out. Our train was late but stew was fab and so great to us. Loved it.

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Natalie Wright . 2024-11-15

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Great service by Sam & the rest of the team at the Slug & Lettuce Omni centre Thanks for a great evening

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Mark Zuidewind . 2024-11-15

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Stu was great! We arrived late & was very understanding. Service 10/10.

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Courtney Stewart . 2024-11-15

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Ryan, Sam, Jodie, Fraser, Stew Lewis and Navada What a crew thanks so much for making our night so special We are incredibly grateful for the attention we had as a group on what was a really special night… Thanks Donald

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Donald Francis . 2024-11-15

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Cocktails are made with pre mix . Could not taste the alcohol. Very poor.

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Linda Anderson . 2024-11-11

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Excellent service from Eve and Erika, food and cocktails fab x

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Mandy Coombe . 2024-11-09

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Great service, second time coming here cause I enjoyed it sm the first !! Will obvs be coming again… Eve and Erika were such lovely servers x

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Alanna Coombe . 2024-11-09

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Tables but no table service except via an app that didnt work. Lots of draft beers that should be available but for unexplained reason couldnt be ordered. On the positive, comfortable seats, but music too loud.

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Tom Benders . 2024-11-07

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Favourite cocktail bar, great music, staff are friendly, drinks are phenomenal; cannot fault the place

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francesca naismith . 2024-11-06

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Didn't have food, service was good, however no draught beer. Which is not good , and overheard another customer, saying the same thing happened last weekend too. That's basic bar service, so hopefully the gas issue was the actual issue, and got resolved quickly.

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Richard Fleming . 2024-11-05

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Met host Louis as we arrived dressed as Batman & Maleficent and we were recognised from last year too, Louis loved our costumes so much he arranged for us to get pictures taken in the photo booth had a drink and never had food but from what we seen the dishes looked wonderful so will try next time but must say all staff were wonderful and really friendly this is a great way that helps customers return and we ceraltainly will be returning

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Moreish Telly . 2024-10-29

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Eve was outstanding! Nothing was any bother, she was very informative and asked for our drinks orders at what seemed like the perfect intervals. Food was tasty too!

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Stacy McDonald . 2024-10-26

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Absolutely lovely service from Eve she was so attentive and so nice ensuring we had the best time. She even recognised us when we returned and asked us about our show we had just seen. Lovely!

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Susan McDonald . 2024-10-26

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Eve was fantastic! Very informative about food and drinks, friendly, welcoming and a great asset to the team! Thanks Eve!

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James . 2024-10-25

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Welcoming friendly member of staff very informative food/drinks menu

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mark dabek . 2024-10-25

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Really nice restaurant, lovely vibes and absolutely adore Eve!! She was super helpful and kind, not to mention gorgeous 🤭 will definitely be coming back.

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Alanna Coombe . 2024-10-25

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Erika was great with our boozy brunch tonight! We had an amazing night💗

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Kira Ireland . 2024-10-25

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erika was so good at serving us very good convo and very fast xx

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Mia Barclay . 2024-10-25

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Excellent afternoon having coffee!!

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Erik Mayoral Gomez . 2024-10-25

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Really enjoyed the food and had fabulous table service from eve our server

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Rachel Hunter . 2024-10-25

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We were looked after by Eve who couldnt have been more helpful or attentive. We really enjoyed the cocktails 🍸 & food. Eve went above any beyond to ensure we were well looked after

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Lynsey Smith . 2024-10-21

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This was dire. Sticky tables. No toilet roll. Slow service. My scampi and chips was *fine*.. Fine being when your partner says they are fine and you know they are not. My friends fish and chips was more batter than fish and he felt pretty ill after. It was like the fish was battered and fried x3. A fairly dismal experience. Especially when you are paying around £15 for fish n chips. Would not return. Edinburgh is on the world map for food. What was I thinking 🤔

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Neil Bethune . 2024-10-20

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erika was really lovely and helpful

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jessica peddie . 2024-10-18

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Erica was amazing was always have a chat when checking up on the table

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Morgan Middlemass . 2024-10-18

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Erika was extremely lovely and friendly great service 🤍

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Sarah Lynch . 2024-10-18

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Came for boozy brunch, got served by EVE who was great, very friendly and attentive.

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Vicky Sneddon . 2024-09-28

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Had a lovely boozy brunch, great service couldn’t do enough for you and all round good day .

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Mark McAllister . 2024-09-27

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We have booked the table for the friday, however when we arroved very, very rude witer told us that we do not have the reservation although we have showed him the confirmation. He had no problem with lying into our faces. There was something free tables, we even took something pictures of them. The waiter like to loose money for the company. Their lost, Boom facility wins. They do not want to have customers.

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Zoo Craft . 2024-09-27

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Waited a while in queue discuss seating with my small dog in my arms, got to front of queue and was told it would not be appropriate to have a dog inside because the staff believed it was too busy, even though more than half of the place was empty. Unclear if it was a preconception with me and my wife, or with my dog, but the place is marketed as dog friendly. Will not be returning and will suggest they remove "pet friendly" signs because they are certainly not!

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Samm Fraser . 2024-09-23

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Erika was fab, very helpful and looked after us so well!!!

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Karen Marshall . 2024-09-21

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The staff were very friendly and kind, the food was amazing as always and we were served by a lovely waitress named Erika.

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Walker #10504 . 2024-09-21

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Stu ,went out of his way to help me with my Down Syndrome nephew. Seeing to his every needs. Giving him choices.speaking to him directly.

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Christina Moffat . 2024-09-18

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Served by Ryan, great service and very attentive

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Rebecca Harrower . 2024-09-13

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Booked for my daughters birthday, served by Ryan great service very attentive and made the day really enjoyable and special, will definitely be back, thank you x

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Annemarie Harrower . 2024-09-13

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Brilliant cocktails! Very good service and bubbly staff :)

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shannon mackay . 2024-09-13

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Good cocktail and food selection

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Nicole Kelly . 2024-09-09

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Erica was a brilliant waitress, top waitress.

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Gareth Robertson . 2024-09-07

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I love Slug and Lettuce, Erica was excellent

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Shaun Graham . 2024-09-07

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Erika was the best server,always on the ball with drinks and got exactly what we wanted when we ordered food! The best server ever, we love erika

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Fiona Small . 2024-09-07

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Excellent service from Lewis & Ryan!! Extra ice for the wine and even with no cowboy hats we had a great day out

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Gemma “Gemsmitch” Mitchell . 2024-08-25

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