Slattery's in Bury

The most amazing cake and chocolate shop in Greater Manchester. The made to order sandwiches are amazing and worth the trek just for them. The cakes and desserts and lies etc etc are to die for...diets can take a hike. The Restaurant upstairs is superb but make sure you book in advance. All.in all you can't go wrong. And if it's a occasion cake you need...don't go anywhere else . (I should ask for a share in the profits after this review) The staff are always very helpful and serve with a smile. The staff from the old shop Crumpsall are the kindest and do such a great job As an update in 2024....it continues to be the best Cake shop in Manchester...and the range even more diverse. Including breads pies and sandwiches which have always been excellent. None of the so called trendy cafes will ever match this place. Keep going guys !!

Customer service was horrible the woman who served us today was rude and I felt discriminated. When I asked about a certain product, she was very abrupt and spoke to us in a rude tone.

Car park full could not park in the area, so cancelled booking and came home.

I've visited the tea room several times and I always purchase chocolate and cakes from the shop. Always recieve great service and the food is amazing.

Exceptional service from all staff!!

Foid was fresh and delicious the service was 100/10 so polite and welcoming

I went in today and ordered a San Sebastian cheesecake and a slice of Chocolate Fudge, both of them were amazing and super fresh. They do need to look into expading their parking area. I resorted to parking in an area nearby.

Went yesterday for my Daughters Birthday. She wanted to try the chocolate challenge 😋 Although she was defeated, they brought her a take away box to enjoy once recovered! I had the smoked salmon bagel. It was Gorgeous 😍 with nice side salad . The serving staff are just so lovely very welcoming and friendly . Defined reccomend. Although she is 36 today she said it was a brilliant outing xx

Parking Terrible for the size of the place only 2 disabled spaces... and a few ordinary spaces can't park on the main road nightmare ... Asking for support for 2025 but without adequate parking they'll lose customers...sadly....

The food was amazing and the staff were really friendly.

Orderd heart birthday cake £145 ... cake was horrible .. choclate dry tasteless ... hard frosting just taste like sugar ... worst n expsnive cake iv had in my life ... iv had their chcoalte cake challange whts good ..but cake was very bad wasted money n ruined the day

A local eatery past its sell by date Like the quality of its food Slow lethargic service , quality lacking in its food, one cake showing sour cream in taste, Time to move on there are plenty of local tearoom / eateries in prestwich village alone Its becoming a gimick here

Gorgeous place, lovely atmosphere and staff are friendly and professional. Had the Christmas dinner sandwich which was lukewarm. Followed by a stale vanilla slice, which was obviously made the day before. Couldn’t cut through the pastry and icing cracked as I cut into it. Very disappointing, especially as I went in the shop afterwards and saw fresh vanilla slices on the display?! Surely diners should be served the freshest cakes?! Car park is a nightmare! Only a few spaces for such a busy place

I've been lucky enough to visit here over many years. I was saddened to see on my visit today that signature chocolate discs given free with drinks have been reduced in size. The cafe is constantly busy with timed tables throughout the day. The shop is also constantly busy. So surely they can't be struggling for profits.

I did not eat. I only popped in to get some Christmas presents and it was well worth the trip.

Being served by Eli, she’s very friendly and has an excellent customer services 🥹🤍

My Daughter and I didn't book and waited but well worth it. There was a gentleman and I mean GENTLEMEN on the till area who was absolutely amazing with all the children and adults. We went on the 22nd of November at around 12.45 and honestly hope he gets this positive feedback. This was a late birthday treat for myself from My Daughter after a stressful year and his kindness uplifted me. THANKYOU.

I was here for the Chocolate Challenge, friendly service, very good artisan products, nice atmosphere

We used Slatterys for our wedding cake and they were brilliant. From taste testing, to ordering and delivery to our venue they were absolutely fantastic and made the whole process easy and stress free.

Fantastic time lovely food the staff are first class we will definitely be going again .

Absolutely fabulous, as per usual excellent service, fabulous food

Been back today lovely lady jo made my granddaughter new lovely cake like she has had for many years.just a miss understanding on both are parts mine mostly due to old age and ill health.also bought the parking cake which I know is delicious.lesson learned when ordering cake try get to shop to see and tell what you want.thank you jo for your kindness and understanding.see you June August September November.

Always amazing table service and the food reflects the prices. Hot Chocolate to die for.

The chocolate, cakes and breads are to die for, the salad and jacket potatoes are not the best but my main concern is the older members of staff who serve in the shop are very rude. We have experienced this on a number of occasions. My 20 yr old niece won't go in on her own due to how they have spoken to her. I have witnessed it myself too and been on the receiving end of their rudeness. I feel sorry for the younger members of staff, the way they are spoken to by these older ladies is shocking. Such a let down for a business who pride themselves on quality.

Visited Slatterys in Whitefield today with a voucher. The female staff who served us had miserable, ugly faces throughout the entire interaction & had terrible service. One of the old women was also terribly rude when I was paying. Would never return with female staff like that.

I’m a regular here and you couldn’t get better service, better staff and better food. Couldn’t recommend enough!

Can’t believe the unpleasant review! Food is great and the staff are always friendly and helpful. Even the old ugly ones!!(joke)

BEWARE. Shocking customer service. It appears that the staff need urgent training as to how to deal with customers in a friendly and polite way. It appears that at this establishment ‘success breeds arrogance’. Will not be returning.

Visited after 12 years the cakes and pastries are perfect and the best in the area by far can’t fault. I came in today 30 October 10.30 am for breakfast, bacon was over cooked and dry, egg yoke it was not so poached and overly cooked The muffin was try and hard did not enjoy and was a waste. The lady who came over was rude and the chocolate disk they served was just put onto a napkin and was actually left on the table the lady who was chavy looking actually pick them off the table and put them onto the plate (atleast serve the disk on a plate and not wrapped up in some napkin - with her hands very of putting it’s not the service I was expecting. In my options wasn’t happy with the service and will not be rushing to visit the restaurants. Cakes from downstairs was very good and enjoyed them very much. Please train up the staff no professionalism I did remember some of the old staff from years ago they were helpful and well manned. Was served and ordered by one lady Food was presented by a Rude lady and then another lady to take payment wasn’t happy over all.. Mr SINGH ⭐️

Awesome place for an afternoon tea…be prepared to be stuffed full of quality sandwiches, cakes and scones

Wide range of food, tasty and homely meals. Salad’s are lacking, they taste dry and unappetising. Of course the chocolate is delicious and you receive two complimentary chocolates with your drinks. The prices are fantastic and I would recommend eating here for lunch. Plenty to choose from and look around the shop for treats after.

Please note you will not receive a confirmation that your cake is ready nor do they let you know! Attitude on the phone! Do not recommend.

Absolutely amazing! Food, Drinks and Service. 10 of us ate here today and the service was brilliant. Cakes and food big portions and great value for money.

Came just to visit the shop which was lovely. It was pricey, but it’s got that “special” feel when you walk in, you know you’re somewhere a bit grander than your average cake shop. Bought a chocolate brownie tray bake with rolls and fudge on top. Very nice.

Best breakfast ever, quality of food was beautiful and service was excellent. It's like a posh hotel dining area with great quality food.

Tried to finish the chocolate challenge but failed miserably 😂. Fantastic food and the staff were friendly. Would definitely go again.

Went with my aunt for my birthday.First we are told there is a 40 minute wait , so we decided to take things to go. Big mistake! Cheesecake that has no taste of cheese, and a nasty sugary raspberry jelly topping. Carrot cake that was dry and sugary, no real cream cheese icing despite what’s advertised. And finally m, who makes a rum ball with a pink interior and no taste of rum (how do you mess up a traditional recipe). Complete rubbish and a huge disappointment. Don’t waste your time, M &S bakery far better.

The venue has been here for a number of years and is a favourite in the area. I jave been several times and never found it all that impressive. Eating in- The service whilst polite and pleasent is very slow. The food is overpriced for what it is. Tasty but lacking. The venue it's self is clean and tidy, always feels busy. Chocolate. The Chocolate on offer is very rich and there is a nice selection. I kno2 people who rate as the best Chocolate but for me it is nothing special. Cakes. The cakes are very nice, no complaints to be had. The onside hot chocolate is very nice also if just a bit sickly by the time u finish it Overall it is nice as a once in a while treat but it's not particularly special

Afternoon tea on 10th Sept...my sister & came (a present from my daughter) Lovely experience..nice friendly atmosphere..staff & service excellant Definately recommend

Just had another fantastic English cooked Breakfast here at the Restaurant, so filling they keep you going the whole day 😋 On my way out I was served in the shop downstairs when choosing some sweet treats by a lovely Assistant, MEL who was warm, friendly & with a fantastic personality to match. Her customer service was excellent & she made my visit complete. I would recommend Slatterys every time for an all round personal experience.

what a place!!! cakes absolutely spot on. keep up the good work guys

Service wasn’t great. Asked what we wanted to order about 2 minutes after sitting down. No one asked if we wanted refills or how the food was. The options for veggies are very limited, no options for veggie afternoon tea in the menu and the food we did get was SO bland like it hadn’t been seasoned. Although my husband enjoyed his mushroom and Brie sandwich. The sweet treats are absolutely delicious though. I really can’t believe the hot chocolate cost £6!!! Lovely shop to browse but the cakes on display really need replacing, they’re old and all cracked or damaged. The car park is also tiny but managed to find street parking not too far away.

I’ve been coming here for many years and it just never disappoints. We mainly come for breakfast, but managed to get in at lunch time on 24th Aug at lunchtime. The food was absolutely fantastic, and the steak sandwich was fabulous and I can highly recommend. My wife normally has the doorstop rarebit and she has been having this for years! We have been bringing out daughter on her birthday for 5 years now, at her request and she is always presented with a cake and a firework. I would also like to point out that all the staff in the dining room are a credit to Slatterys, giving impeccable service at all times. In particular, Mark always looks after us and makes sure we are looked after well. He is a shining example of fabulous customer service at Slatterys! Well done and see you next week!

Slatterys, what has happened to your cream fruit cake? It was fresh but the cream could do with some flavouring of sweetness. The sponge was heavy and dense. I have had this before from you and it was much better than this.

Don’t try an afternoon tea unless your starving

Its amazing here! The dining room is split into 2 and we had booked a quiet table because we are autistic and we were taken into the 2nd room which did seem quieter but its still quite noisy, nothing can be done about that, they are super popular and for good reason. All staff were polite and helpful and the food was delicious. We really enjoyed the chocolate discs that arrived with our drinks! We had toasties, wedges and a warm scone. All fantastic. The salad with the toasties was a "normal" salad and not all posh or dressed which we really appreciated. Popped to the shop after and took some chocolate cake home as we didnt have room. We loved it here and managed without any trouble. There are cool windows too where you can view the staff making things. There is a disabled/baby change toilet outside of the dining area upstairs and a ladies and gents toilet. The dining room is upstairs but there is a lift. In general i think a wheelchair would manage ok but maybe needs a bit of weaving.

I have been using Slattery for my chocolate truffle making hobby for 18 years. Came today ( Aug 2024) with Paulicarus to stock up after making 400 chocolate truffles for a wedding. I knew cocoa prices were up but prices more than doubled this year. Sadly I will need to find a new hobby. The shop sells their own wonderful cakes, chocolates, jams, etc. The upstairs cafe is super for breakfast, cakes, afternoon tea etc. Booking advised. Paulicarus had eggs benedict. I had a giant bacon butty. Washed down with lots of coffee.

A really nice restaurant where we had a variety of afternoon tea, sandwiches and home made cheese and onion pie. As we were celebrating a birthday they surprised us with a sparkler, which was really nice 👍

Waiting time was over half an hour over the booked time. The service was appalling, waited a while for our food, then no one to be seen, when we needed a tea top up. Had to go and ask for a box to take our mum's cake's that she couldn't eat. Then had to go to the desk to pay our bill. This was supposed to be a treat for our mum's birthday. Sorry guy's it will be a long long time before I will pay a visit to your establishment again.

We had 3 afternoon teas which were delicious in one sense but disappointing in another. Not enough sandwiches and no one liked the tiny pastry with them (Welsh rarebit ?) Scones and cakes were tasty. Bit pricey for what we got but the staff were top marks, friendly, helpful, nothing too much trouble. Will go again but not for the afternoon tea.

Lived in Manchester all my life and Slatterys was a work haunt us girls used to brunch at.I missed it when I moved to Yorkshire. Forward A few years later I decided to take my best mate as we love all thing baking and caking, for breakfast. The same friendly gent served us after all the years it was so good to see him we managed to get in earlier then our booking and every single member of staff smiled at us and were extremely friendly kind and welcoming! The breakfast was lovely as we watched all the chocolate challenges make their way to their tables and the piano playing in the background. The place did not look dated at all and everywhere was immaculate.I miss Manchester but it was lovely to come back and know my fellow Mancunians can not be matched! The shop was as always packed to the rafters and the choice was outstanding and the member of staff ran upstairs to fetch us a cake that they had ran out of! I hope you look after your staff because they represent your brand like the owner would,they deserve a bonus because at every turn and moment I couldn’t fault their service every single one of them. I’ve just had my Bavarian slice at home,some deserts look pretty but have no soul.Slatterys cakes have soul! thank you for a great morning! ⭐️⭐️⭐️⭐️⭐️

Absolutely amazing service when ordering a special woodland hedgehog and toadstool birthday cake for my friend. I sent a photo found on Google, and was informed this was an AI photo so would be impossible to replicate. Was told they would do their best though. What they achieved was phenomenal and my friend was overcome emotionally when she saw it. We also had afternoon tea there as a treat and all staff were friendly, and had a genuine interest in people having a nice experience. Could not fault, and will definitely return 5* all round 😃

I’ve been a devoted customer for personalized cakes here for quite some time, appreciating the unique designs and quality. However, I’ve recently observed a significant and steep increase in prices alongside a noticeable drop in quality. This shift has been quite disappointing, as I used to rely on this bakery for all my custom cake needs. Unfortunately, given these recent changes, I feel it's time to look for alternative options that offer better value and quality

Amazing friendly atmosphere it's a real treat to go to Slattery's

Called in and had cream tea it was lovely Staff really friendly

Air con broken it was very hot and unacceptable

Big big dissapointment. Ordered a cake for a birthday and picked it up today. The cream was absolutely tasteless. Like they forgot to put any sugar or vanilla in it, the type you buy at a supermarket is tastier. The sponge was partly soaked and partly dry. It went straight to the bin. What a dissapointment! Have no idea why people flock to this place 🫤

Excellent service amazing afternoon tea for birthday celebrations

I visited here with a group of people - something we do on a casual basis every few months. We are never disappointed and this occasion was the same. Excellent food, excellent service and temptation galore in the shop.

A must visit for aroma alone. There is a large shopping area on the ground floor featuring all things chocolate and cocoa related. Upstairs is a first class restaurant with a pleasant bustle of attentive staff. I had a gluten-free (technically ngci) afternoon tea, something i had given up hope of finding.

We ordered afternoon tea , which was a bit too sweet for us . I asked two different waitresses for just a glass of water, but after 10 mins nobody brought it .

Absolutely brilliant! Enjoyed the food, dessert and coffee. Service with a smile

Hands down hilarious watching my friends so the chocolate challenge while me and my sister enjoyed a lovely afternoon tea each. The waitress asking if we wanted a dessert menu honestly killed me. I got a nice lil box of chocolates as a treat as well.

Cake's were nearly £6 for 2 stale tasteless looked the part but I think they'd been in that fridge a week. Worst cake I've ever had. I'm gonna complain tomorrow

We visited on a tues lunch. It was busy so glad we booked. We both had sandwiches. Garlic mushroom and brie. Turkey club. Loaded wedges. All the food was tasty and good quality. No room for desert but we got cakes from the shop to take home. The shop is amazing and full of temptation. The restaurant was noisy, we coped but others may struggle.

Been several times, went for breakfast today for our anniversary. Food was lovely and service is great as always. Parking is a bit tight had to wait 15 mins for a space but managed in the end. Bought a lovely loaf from the shop downstairs too

I’ve been coming here for years and it just never disappoints. A great place to come for a special occasion and especially if you have a sweet tooth! The chocolate is sensational and the savoury food/brunch the cafe upstairs has to offer is amazing too! Will never not come here for a birthday celebration!

What can I say? The food is superb. We had afternoon tea and it was fantastic. Atmosphere and service excellent, then great shop to browse around later. Cakes and chocolates are wonderful.

I love this place! So much choice of cakes and sweet stuff. The restaurant upstairs is lovely but does get busy quickly so you need to book if you're planning on eating in.

Great Fresh Food. The take away sandwiches and salads are made to order, and are always lovely. Very friendly helpful staff.

Don’t get what the fuss is about this place. Breakfast was very average, warm not hot and service was nothing special. Asked for water for the table, which never came and food was dry and over cooked. Won’t be going again !

Worth a trip. We came to do the chocolate challenge which was great. We also shared some of the food which was delicious. Great dining room. Staff are super friendly.

Great experience! We came here for our 1st anniversary and had a great time. The shop is amazing for a start and you're overwhelmed by all the goodies they sell - incredible selection! Afternoon tea was brilliant and we had some lovely sweet and savoury treats in a relaxed atmosphere. We've been to Bettys in York (which is great) but preferred this place. Lovely afternoon and the staff were nice too.

Nice place to go for a special occasion, great selection of food, cakes and chocolates.

Ordered yet another cake from Slatterys. This time 1st Birthday cake, you never fail absolutely gorgeous. You can tell good products are used to bake these cakes and you taste cake not pure sugar like others

We go to Slattery’s most Saturday mornings for breakfast and the service is amazing each and every time. The staff are all extremely inclusive and welcoming, and Kelly-Anne in particular is brilliant with our little boy who is autistic and sometimes struggles in restaurant environments. Nothing is too much to ask and she is so patient and understanding. Everyone knows the food (and obviously cakes!) are delicious, but it really is the staff that keep us coming back every week.

Excellent lunch with friends. 1st time visit , won't be the last.

Service was 5* from Kelly Ann! I’ve struggled recently at restaurants after having to change my diet to gluten free but Kelly Ann gave me lots of different options to choose from, she even looks at all the ingredients on all the sauces to see which one would be suitable. It’s great knowing I can now come to slatterys and enjoy a range of different foods and desserts. Every time I’ve been the food has been impeccable. 100% recommend

Lovely food and drink in the restaurant. Nice little shop.

First time at slatterys. I loved the hot chocolate!! I can’t wait to go back again and try the cakes! Everything looked so amazing. We also ate mains which were huge and filling ! Great service and atmosphere. Spoilt for choice on the shop !

Great place for a meal and afternoon tea food is always amazing and the service is good too. The dessert range is great. I recommend you go early if possible as the place gets busy and the shop downstairs does run down of thefresh cakes that are made.

I came here with only one goal... And that was to conquer the 'Chocolate challenge' The staff were absolutely fantastic and extremely friendly! I enjoyed every mouthful of the challenge, successfully completing it in about 14mins. The cake was exceptionally good and certainly the highlight of this chocolate lovers banquet! I can't wait to come back again and indulge in something very slightly more sensible, an afternoon tea perhaps? As they looked amazing.

Amazing food and drinks. Staff couldn’t have done more. Will return

First time visiting this heavenly place!! Amazing food, friendly staff, amazing food shop... Loved everything and can't wait to go again!

Had a wonderful time celebrating my daughters hen parry. Food , service and atmosphere all brilliant. Everyone had an amazing time thanks for making it a memorable event for all of us x

I had the chocolate challenge and I shared it with someone else, it was amazing! It had ice cream, whipped cream, three tier chocolate cake, white, milk and dark chocolate buttons and little trays to put things in! You even got a hot chocolate with it to! It is amazing!

A chocolate lovers paradise! Arrived 15 mins early for booking and was able to secure a parking space. Was greeted with a smile and taken straight to our table for 2. We both chose the luxury chocolate afternoon tea, this was delicious and we both said the highlight was the milk chocolate hot chocolate, so rich and....... luxurious! Great service throughout, with different people checking on how everything was and if we needed drinks. There was PLENTY of food and we struggled to finish it all! A great experience and delicious food, highly recommended and be sure to book before you go!

Fabulous 50th Golden Wedding Anniversary cake

Absolutely wonderful place. I really enjoyed it, grandaughters 18th birthday treat, the only thing is they forgot to bring her sparkler but instead with an apology she got an 18th chocolate lolly with which she was Well pleased, can't wait to come again.

Me and the wife have visited slatterys several times over the years, and the service has always been spot on, but yesterday was defiantly disappointing, we arrived on time, and were swiftly taken to our table, we had literally been sat down 60 seconds, and a waitress came over, can i take your order, so we said we had just sat down, and hadn't even had time to look through the menu,and could we have a few more mins to browse, she then went away for a mins and then returned, i ordered the Lancashire afternoon tea with a coffee, and the wife ordered the same with a pink lemonade, and tea, after around 10-15 mins our food and drinks arrived, well apart from the pink lemonade, and that was where the service ended, normally you have a server coming to ask if everything is ok, but today this was none existent, the were a lot of staff bringing food out, but none checking for issues or refills on drinks, my wife had drunk her tea and needed more tea, but due to no staff in our area i got up and went to look for a team member to ask for more tea, which took 10-15 mins to arrive, which was brought over and dumped on the table, no questions whether i required a refill, if we had finished eating, how was the food nothing, and by the time it arrived we had finished eating, as it had taken too long, after finishing our drinks, the pink lemonade still hadn't arrived by the way, we needed 4 cakes boxing up to take away, again i had to go and look for someone as still no one had been over to see us, and it wasn't just our table, other people in the area were moaning and having to go and look for staff for issues, refills the bill ETC, i was handed a box to box the cakes up myself, not a problem, but i expected the food to be taken away and brought back boxed up, again poor service, next i wanted the bill to pay, and as you can guess for a 3rd time i had to go and find someone to ask for it, but instead i just went to the till and told them which table i was at, and wanted to pay, the lady on the till asked if every thing was ok, i politely said where would you like me to start, which she seemed amazed about, i explained all of the above to her, which she removed the pink lemonade that we never received, and apologized for our very poor experience, the food here was bang average, for the price paid, and service atrocious and will not be returning.

Me and the wife have visited slatterys several times over the years, and the service has always been spot on, but yesterday was defiantly disappointing, we arrived on time, and were swiftly taken to our table, we had literally been sat down 60 seconds, and a waitress came over, can i take your order, so we said we had just sat down, and hadn't even had time to look through the menu,and could we have a few more mins to browse, she then went away for a mins and then returned, i ordered the Lancashire afternoon tea with a coffee, and the wife ordered the same with a pink lemonade, and tea, after around 10-15 mins our food and drinks arrived, well apart from the pink lemonade, and that was where the service ended, normally you have a server coming to ask if everything is ok, but today this was none existent, the were a lot of staff bringing food out, but none checking for issues or refills on drinks, my wife had drunk her tea and needed more tea, but due to no staff in our area i got up and went to look for a team member to ask for more tea, which took 10-15 mins to arrive, which was brought over and dumped on the table, no questions whether i required a refill, if we had finished eating, how was the food nothing, and by the time it arrived we had finished eating, as it had taken too long, after finishing our drinks, the pink lemonade still hadn't arrived by the way, we needed 4 cakes boxing up to take away, again i had to go and look for someone as still no one had been over to see us, and it wasn't just our table, other people in the area were moaning and having to go and look for staff for issues, refills the bill ETC, i was handed a box to box the cakes up myself, not a problem, but i expected the food to be taken away and brought back boxed up, again poor service, next i wanted the bill to pay, and as you can guess for a 3rd time i had to go and find someone to ask for it, but instead i just went to the till and told them which table i was at, and wanted to pay, the lady on the till asked if every thing was ok, i politely said where would you like me to start, which she seemed amazed about, i explained all of the above to her, which she removed the pink lemonade that we never received, and apologized for our very poor experience, the food here was bang average, for the price paid, and service atrocious and will not be returning.

Ate here last week with friends, 2nd time in a couple of years. Yes, everything chocolate is just SO scrummy, all the other foods are fantastic too (try the ploughman's), and yes the shop is fantastic, has you dribbling, but the best thing of the lot is their staff. Every single person so friendly, chatty, happy to advise, you really have the most fantastic bunch of people working for you, well done to every single one of them, & you keep it up-FANTASTIC!

Fantastic service as usual been coming here for years for mothers day with my daughter for afternoon tea. The staff are so friendly and the service is fantastic the food is amazing. The shop on the ground floor sells the most amazing cakes and goodies it is really worth a visit.

Amazing service and walk in service is just brilliant 🙏🏻🤩

First time here, and I absolutely loved it. The staff were very friendly and the service was excellent. The afternoon tea was amazing. The sandwiches were delicious, as were the cakes. Definitely recommend the hot chocolate. Will definitely be back 💜

Lovely food as usual, my only criticism of this place is that many of the staff have a superiority complex and have a hostile backward racist attitude which in 2024 is shocking and disgusting. I Noticed it was not just with us but with others too. They should change their body language and their horrible facial expressions. Note not all staff are like this but there is a number who bring down the experience.

Great place lovely food great chocolate

Full of old school charm.Lovely staff great afternoon tea.

Amazing place, staff were friendly and professional and the food was delicious. The lift wasn’t working, so they took me in the staff lift through the kitchens and the smells were mouth watering. Would highly recommend and will be back when we’re next in the area. Loved watching the bloke on the next table struggle with his massive slice of chocolate cake!

Never disappointed with staff service or food! 🤩👌