Based on 4.927 opinions finded in 3 websites
Based on 4.927 opinions finded in 3 websites
Opinions
Skylon was the perfect rendezvous spot for dining with an old friend based to the east of London, with me travelling in from the SW. I had not been for some years. The standout experience for me was the service: special mention for Mary, who made me feel so welcome from the moment I sat down to the moment we left. I knew she was always there to help and she was had a wonderful energy. We were also helped by by Anson and Antonio. The time flew by! A wonderful evening.
James Rafferty . 2025-03-15
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Great view, good food, decent prices and excellent service from Mary/Maria and others!
Afzal Shaikh . 2025-03-15
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We came for dinner before going to see Brad Kella. Amazingly, he was sat at the next table! Our waitress Mary was great and we had an excellent evening.
Rose Wedderburn-Day . 2025-03-14
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Great food and service, Also are waitress Mary was amazing!
Michael Woolridge . 2025-03-14
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Absolutely gorgeous experience. The view was beautiful. This is my first time here and I would definitely come back the next time I’m in London. The service was friendly and in particular the server “Merima” was chatty and so helpful. I would recommend this restaurant and it is so refreshing to receive excellent service.
Nicola Ryles . 2025-03-12
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We visited Skylon from Colorado USA on a recent London trip. Wonderful restaurant with great food, cool water front view of the Thames and amazing staff. Merima & Renata were so nice and wonderful to help us. We will be back….
CLI Derringer . 2025-03-10
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A last minute meal out and decided on Skylon as hadn't been for quite a number of years. The dining room is large and very comfortable with a nice feature bar. Tables along the river side are in high demand and for good reason. They provide a wonderful view out to the river and north side. The staff were all excellent and a pleasure to deal with. The cocktails were great and the food was pretty good too. It's a little on the pricier side but that's worth it if you have a good table with a view and can enjoy it while you relax and chat!
James Newbery . 2025-03-08
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Visited as a group. Very good service and ambience, restaurant not too noisy but it was difficult to hear beyond the person sitting immediately next to me. Food was unremarkable, would not return.
Elisa M . 2025-03-08
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This place used to be great. Visiting last night after some time away was a disappointment. Great space/view/lighting - but awful sound system; mediocre food and weak cocktails I am sad to say. Not the staff's fault but what the heck happened here?
Simon Miles . 2025-03-02
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Great experience, breathtaking view of the Thames, careful service, good food.
casti Sami . 2025-03-02
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Came to skylon for bottomless brunch. Food was amazing, and our Prosecco was continuously topped up. We had a great afternoon, and our Croatian waitress (didn’t get her name) was fun and attentive.
Helen Lees . 2025-03-01
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Good food and great service from Chetan 👌
Will Griffiths . 2025-03-01
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Skylon is back again … !! I visited Skylon for lunch recently and what a makeover … stunning ambience, great vibe and not to miss a brand new menu to choose from. A big shout out for the Triple cheese soufflé … it was sublime. Every dish that came to the table had a surprise element. It not only looked pretty but it was packed with flavours that leaves you wanting for more. The cocktails were great too . A special mention about the waiter who was so attentive that it was a pleasure to be served by her . It is worth the visit to enjoy a scrumptious meal and watch the stunning sunset by the river on South Banks !
Tonoya Barua . 2025-02-27
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Steak tartare was the best menu that we tried here. Ingredients didn’t taste very fresh and the crab/cockles linguine was unfortunately overcooked, oily and garlicky. Quiet on a Thursday lunchtime, and they sat us by the windows which gave us a really lovely view of course!
Suin Choi . 2025-02-27
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Booked three weeks in advance, confirmed a week beforehand and then 5 days before they cancelled our reservation because they had a private party! Who books a private party less than a week beforehand.
Sarah B . 2025-02-20
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Had a fantastic dining experience at Skylon! The food was absolutely delicious, beautifully presented, and paired perfectly with an excellent selection of wines. A special shout-out to Britanny, our waitress, who went above and beyond to make our evening extra special—her warm and attentive service truly made a difference. Will definitely be returning soon! Highly recommend.
Chloé CARAVACA . 2025-02-17
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Wine came after I’ve finished the starter. Had to ask where the drink was
Nadan Oh . 2025-02-17
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food not worth the price (tough meat, low quality ingredients) and untrained service staff which is not suited to this price point. The view of the Thames is great however.
Lazarus . 2025-02-17
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Generally excellent service, bar wines for main course arriving mid course and with the wrong order. Our waitress was very helpful in ensuring food came quickly given we were going to a concert after. The food was only ‘ok’, though nicely presented. Mutton curry was pleasant but bland without a hint of spice despite the (h) in the menu, which we took to mean hot. Rhubarb trifle was unusually textured with very firm (crunchy) rhubarb and had precisely zero taste of rhubarb. It’s a nice airy space with great views though the live music made talking difficult.
William Norris . 2025-02-15
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Awesome fun evening Freat service and special shout out to our waitress (Merima?)
Dom . 2025-02-13
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Amazing views over the Thames. Great food and great service, very friendly and professional staff. Highly recommend if you are visiting london. close to london eye and they also have a bar.
adamK . 2025-02-10
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Loved Skylon! They've had a refurb since I last came, it's so stylish. Stand out was the Crab Linguine, the Paloma and Bar Manager Ari.
Grace Harvey . 2025-02-10
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Beautiful views. Modern and delicious menu and what really makes it are the staff Truly professional and make you feel very special
Mirna Theophanous . 2025-02-10
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Awful service, waiting staff not trained… didn’t know what flavour the soup was, one asked us for a calculator to split out bill. had to tell one waiter to please shush as he kept going on and on (his mistake for not speaking to manager) we had a choice for our mains of fish, fish and pasta, they didn’t have chicken but had chicken Ceasar salad on menu. But replaced the chicken option with Salmon ? No atmosphere, handful of customers in restaurant. Nice view of the Thames. Only one waitress was really good (black girl with glasses and blond plaits). Food average, hard brioche bun on burger the bottom was hard. We order from the set menu, had to change choices because of no chicken, because of order mess up the manager who didn’t speak to us at the table said we could order from al a carte menu through the waiter. After our friend complained. Croutons on Ceasar salad stale and hard just dry old bread. This was a birthday celebration, will not be going again Food was not A La Carte… Maybe if the waiting staff didn’t stand around chatting in clumps and learn the menu and what’s available, bad management. Not discreet when discussing tables and customers they stare at you while talking about you.
Lisa P . 2025-02-08
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I had the pleasure of attending a private party at Skylone, given by The Old Vic Theatre last night, I had never been to Skylone, and to be honest, I'd never heard of the venue before, I was so excited to discover what a beautiful place it is, the views onto the river Thames are spectacular, but what really impressed me more, besides the constant flow, of a delicious variety of canapés, and impressive cocktails which were on offer, was the impeccable service given by the serving staff, especially from a Skylone staff member called Merima, who was incredibly kind and attentive, she has a great personality, and set the tone for us to have a special evening, she went above and beyond to make sure we were well looked after. Thank you Merima & all the staff at Skylone for a delight night out!! x
Paul Easom . 2025-02-05
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We had booked for Bottomless Brunch wish on arrival got told they had changed the menu. Wish they had not notified us. We asked to speak to the manager he was so rude basically told us this is the menu now take or leave it. which was double the price where he spoke to us so badly we ended up leaving. Would never recommend to go here.
Sarah C . 2025-02-02
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Is a really nice space now renovated more modern without the white tablecloths…. River views are lovely Service was good but could have been a little more attentive- checkin early to order nibbles whilst waiting for whole group etc.. bring desserts menu without being asked, bring more than 1 drinks menu for group of 10 etc.. Food was all very good just a bit small portions… Desserts were average Music is no longer live saxophone on Sat brunch .. All in all I liked it but would probably pick somewhere else for a bottomless brunch celebration next time.. everyone generally had a good time though which was great and our server was very friendly.
Amritha Shetty . 2025-02-02
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We were here for a Diamond Wedding pre concert lunch. The view was amazing but considering the restaurant has just reopened following re furbishment, we were surprised the tables were packed so close together as to make difficulties for the waiting / serving staff. the attention was slow in the extreme from the moment we arrived = slow to bring the menu, slow to take the orders and even slower to actually bring the food - 40 minutes wait between starters and main course and two hours altogether which did not allow time for a dessert. The food was delicious but the staff need to up their game, from the manager, who seemed disinterested and out of his depth downwards. We were no offered bread or nibbles and not once were we asked if everything was okay. The food and view saved this review!!
KRBC . 2025-02-02
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We had a wonderful waiter, Luca, who made a lovely experience into a great one
Jack Enright . 2025-01-31
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This place always reminds me of the middle 2000s when everyone seemed to go. It does feel a tad dated. The service and the food was perfect though. Great as a preshow spot for a meal or lunch if you're site seeing on the Southbank side
James McPhail . 2025-01-26
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Food is tasty service is nice Bit expensive 🤣
Baris Soylu . 2025-01-23
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lovely staff and management were able to assist with our problems and keep our time positive
S . 2025-01-15
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Found the service slow and were seated for 30 minutes before order for drinks or food taken. Also several times had to remind of forgotton items. Although had allowed 2.30hr for food before performance, in the end, we had to rush to our seats. Although the view was good, I feel this was not a good visit although we have been before many times and enjoyed it.
John DeAth . 2025-01-11
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This once grand restaurant has lost a lot of its sparkle. The food is average to poor. The presentation is fair, but the quality of cooking needs a lot of improvement to bring the standards back up.
John Smith . 2025-01-06
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On my recent visit , to celebrate a friends birthday it was low-key and ideal. The service was perfect not too intrusive, the food was great from the main menu to a set menu section with choices for every palate . The even surprised with a small birthday dessert for the birthday girl a very nice touch :) The chicken from the set menu was perfect, and the salmon tefreshing . Places by the window we were able to view the activity along the southbank Worth a visit ... Will be back
Missye White . 2025-01-04
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Absolutely appalling experience with Skylon. They profit off medical emergencies without an ounce of compassion. I tried contacting them several times via phone and email regarding a cancellation due to my fiancée undergoing emergency surgery, which forced us to cancel our entire London trip. When I called the restaurant, they promised someone would get back to me, but instead, I received a short, cold reply stating, “We can’t do anything, can’t return the money, we have a policy where you have to cancel one week in advance.” How on earth were we supposed to know my fiancée would end up hospitalized in a serious condition? They ignored our situation entirely. To make matters worse, they probably sold our spots immediately to profit even more. Disgusting and heartless behavior. I would never step foot in this place again, and I strongly urge others to reconsider supporting a business that treats people like thIs.
tima omurz . 2025-01-03
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The food was forgettable at best, and the service was absolutely terrible. We came here for a date night and specifically requested a river-view table. However, we were told those tables were only for larger groups, even though we saw many couples seated at them. They promised us we’d be moved when one became available, but despite several tables freeing up, we were never moved. The service was incredibly slow. One waitress seemed to be handling too many tables, which led to delays in getting our drinks. When the wine we ordered finally arrived, it was kept behind the bar, and they were awful at keeping our glasses topped up. The location is great, and I can see how having a good table with a river view could make a difference, but if you’re not lucky enough to get one, I would suggest saving your money. It’s a second-rate restaurant. Maybe good for one drink.
Charlotte Johnson . 2025-01-02
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Had a pre Xmas bottomless lunch with friends. Food was great & great view over the River Thames. Recommend a visit.
Nicki Coghlan . 2024-12-30
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Lovely place with brilliant views. The food was nice but overpriced for what you get and the quality, I would have expected better presentation of main dishes. Dessert was great, wine was lovely. Service was also good although the waiter forgot to come back to us when I asked for water. I'd say the atmosphere was a little stressful as it was extremely loud and noisy, there were 2 work parties along with regular guests which made it really hard to hold a conversation on our table. Maybe some sound proofing is needed in the room!
Spinzzi . 2024-12-27
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Service was good. A little slow with drink orders arriving. It's expensive but nice. Staff were really helpful and friendly. Food portions are quite small. I was disappointed the mushroom dish was described as a main but that could just be fine dining portion sizes. The food was very good but left me pretty hungry. A good visit.
Geoffrey Wolfe . 2024-12-26
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The restaurant seems to be on the decline. The staff was friendly, but the whole place looked old and not in a good way. It also does not have a toilet and you have to exit the restaurant and use the communal one outside. The worst part unfortunately was the food that was way bellow average, but quite pricey.
Lampros gk . 2024-12-24
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Our Christmas dinner with colleagues at this restaurant was, unfortunately, a disappointing experience. With around 40 people in our group, we had high expectations, but it quickly became clear that the evening wasn’t going as planned. First, the main course food was served cold, some items missing which immediately set a negative tone. It was clear that the meals had not been properly reheated or prepared to the standard we were hoping for. To make matters worse, the menu we were originally promised had been changed, and we were given limited options that didn’t reflect what we’d been led to expect when first enquiring about this venue. On top of that, the meal didn’t justify the price at all. Given the lack of variety and quality, the cost felt far too high for what was offered. Many of us left the dinner feeling hungry and dissatisfied, which is a real letdown for this year Christmas office dinner. A few colleagues had eaten at this establishment in the past and stating that they had a very enjoyable meal every thing was perfect, hence why we chose this place for our firm’s Christmas dinner. All in all, the food quality, lack of choice, and overpricing left us all feeling disappointed. It’s unfortunate because we had hoped for a good festive, enjoyable meal, but instead, it was an experience we’d rather forget.
Rosie B . 2024-12-22
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I booked skylon one month in advance for my son's birthday dinner, picked it for the view. We arrived 15 minutes early, restaurant was 2/3 empty. I asked if we could have a window seat as there was plenty, but the lady at the reception refused and said it's only 4 seat tables available there. And sat us further away in the restaurant. Even though there was seating closer to the view.. 20 minutes later middle aged couples were seated by the window tables, not filling all four seats obviously..the soup was not appetising at all and the risotto was so undercooked that it was crunchy... I was joking my 17 years old son could have cooked it better... Waited for our bill for half hour...The only good thing about the place is the view, which you don't get to enjoy if you're not middle aged , and a waitress who served us was very lovely too... Do not recommend sadly, very disappointing visit...
g o . 2024-12-22
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I always wanted to have some food at Skylon at the Royal Festival Hall, just located in one of the prime locations in London. Food was incredibly amazing and cooked to perfection. The staff is very friendly, warm and welcoming and treated us with such good care that made us feel special. I definitely recommend this restaurant for those that enjoy good food, a great, relaxed and enjoyable atmosphere and enjoying the lovely views by Southbank. Thank you for having us and taking such good care of all of us today!
Diana Castro . 2024-12-19
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Visited for a pre theatre meal . Pleasant meal from pre theatre menu , well cooked but not outstanding . Service was average.
Helena H . 2024-12-19
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Good food, I had the steak and friends had the haddock. lovely atmosphere and exceptional service. Next time will also have the 2 hour unlimited Prosecco. Will certainly return.
Janet R . 2024-12-16
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Fantastic views but the portion sizes were small and quite average. The service was a little slow and could have been warmer.
RFM . 2024-12-15
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Booked a table for 2 near the bar for pre-performance bite & glass of wine … and not only benefitted from the stunning festive Thames views but also the excellent service of our bar tender & waiter Yssef (hope I’ve got that correct - a charming young man) and a delicious plate … prawn linguine 🥂
H M . 2024-12-15
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Absolute rip off, dont bother, its all a show. Rack of lamb for 2 came with 6 pieces...6! and 2 sides....absolute joke
Matthew Piercy . 2024-12-13
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Christmas menu, served lukewarm verging on cold. Venison overcooked and tough, with cold jus.
Derek Crous . 2024-12-11
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Fabulous dinner for a big group of us at Skylon last night. As always, the view, staff (very efficient and friendly) and food were top-notch. It is a favourite that never disappoints.
Jane . 2024-12-08
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Experience: The experience was good lovely views. Also as we were celebrating our anniversary we were given a complimentary dessert that was lovely. Food: was ok but nothing special. If you’re coming here for the food the best dish we tried was the venison however I’m not sure the price justifies it. Waitress: Britney was lovely as was with us all evening and made the evening service better than it would have been. Sometimes good staff makes an evening much better than expected
Richard Duckett . 2024-12-06
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Hi We went for drinks last night birthday The cock tail was very good. Thank you to our waiter. If I can politely point out. The staff taking coats at the reception not so a lady with shaved dark hair. Needs to be given help dealing politely with customers. If it hadn’t been rain heavily we would have left straight away. Perhaps it’s a language issue on her part. But poor service to be spoken to in such a manner.
b MTB . 2024-12-06
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Great location with amazing views the River. Food was tasty and service was good.
Russell Davison . 2024-12-05
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I have been to the skylon restaurant many times. I’ve had some amazing lunches there today. It was a friend‘s birthday. That was 26 of us attended this amazing dinner Tom who is the waiter was amazing. We had the bottomlass Prosecco but the plates were very cold when our dinner arrived the Yorkshire pudding was crispy and the potatoes were very warm. It was not a very good lunch. I have had better. I understand is very difficult when there are so many people to serve also the lady who took her coat was very attentive and the whole staff was excellent but I do think you should look at warming the plates before you serve for lunch Apart from that it was an excellent lunch
David E . 2024-12-01
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Visited Skylon for my birthday to have the bottomless brunch. The food was really good, plenty of choice and delicious. Part of the reason we chose Skylon was because the menu choice looked so good as opposed to other venues offering a bottomless brunch and it didn’t disappoint. The staff were attentive and our glasses were never empty. The atmosphere was great, good music and a saxophonist (wearing the most fabulous outfit!). I would definitely recommend this venue and will definitely go back.
Lynsey G . 2024-11-30
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Good food and wine. Friendly efficient service. Nice atmosphere. Great place to while away the afternoon! We will be back...
Nigel Bolt . 2024-11-26
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The best experience was amazing Arianna was the best bartender the cocktails were delicious
dekkar lila . 2024-11-20
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This is awful the waiter waa a really nice guy and wanted to please but needed training. The food cold over salted with badly cooked pork and at one point a hamburger order failed to turn up. The starters were good but the mains were all difficult to eat. Cold tough meat with no or inedible crackling. When we complained the manager failed to come over. Finally i approached the manager. I feel he should have been on it within minutes. Instead he sent his waiter to offer some free desserts about 3. Since there were 8 of us it was so insulting. Then the manager always via the waiter and never direct. The way they calculated it made it more than the bill. It was so convoluted 😂. In the end I had to help them calculate a discount. Which now i sit here was not enough. Plus the view is marred by some awful lights outside. Needs a whole new team
barry danser (Lotsachutzpah) . 2024-11-17
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A really nice place where we ate very well. The service was excellent and so was the welcome. I can't give excellence because the restaurant is very noisy. There is no soundproofing and it is almost impossible to speak without raising your voice. I hope they fix this aspect soon, which for me is essential to having a good evening.
Michela . 2024-11-15
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Fantastic evening. Delicious food in a beautiful restaurant with a table overlooking the Thames. Our waiter Felix was very attentive. Overall a great experience. Will visit again.
Shirin Bettis . 2024-11-10
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Though the Restaurant is in a lovely location and the service was fast, our waitress, and all the other staff members quite frankly, were grumpy and rude.
Cariad Norris . 2024-11-08
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The team made my Dad’s 60th so special- thanks so much
Rosie . 2024-10-27
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We were served by Britney and Chetan. They were both incredibly professional, kind, and personable waiters. They deserve a bonus!!!
R K . 2024-10-23
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Second visit and it was just as good as the first - the Saxy brunch is such great value and the bottomless prosecco is topped up often and well worth the extra £21 Beautiful food, a welcoming and lovely team and great music - just a super experience They do a perfect Eggs Royale - order it!!
Travelozzy . 2024-10-22
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Mixed review - have been plenty of times, restaurant is looking dated, stains on seats and flaking paint. Needs investment and won’t be returning as a result
Ross B . 2024-10-22
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Very disappointing. I was put off the moment I walked in - entrance is a side entrance of the building and is like walking up a run down multi storey car park. Restaurant looks a bit tired, the wooden floors badly marked and feels like it needs a major facelift. Food and atmosphere very average and doesn't justify the high price tag. Entertainment was a bit odd - a DJ with a constant dance track beat and a saxophonist. Toilets are outside of the restaurant in the foyer of the festival hall.
Chris Shaw . 2024-10-22
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Had a great gin tasting experience with lunch. The bar staff were great. They were very friendly and knowledgable and didn’t rush us. We sat for several hours enjoying the spacious bar/ restaurant with fab views of the Thames.
Anne L . 2024-10-18
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Great location, great views, great food (much improved since previous visit) Good selection of wines too Sunday late lunch and seemed short staffed so service a little tardy. That wasn't an issue for us as we were enjoying a leisurely meet with friends though
World Traveler Cornwall . 2024-10-17
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Had a lovely time at Skylon for my Mum's birthday. Great attention to detail and the waiters went out of their way to make it a memorable occasion. Extensive Sunday brunch menu, we were looked after by Ron. Sat by the window as requested for views over the Thames. We moved closer to the bar when the restaurant became chilled. Staff v happy to take photos of us as requested. A complimentary dessert plate with small samples of various desserts and a candle really pleased my Mum. Food was plentiful and service was good, not too rushed. Only comment was restaurant is very dated and am pleased it is being refurbished early in 2025 as it needs some modernisation. Impressive bar area and light installations though made a great photo backdrop
TravellerDWM . 2024-10-13
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Service excellent so felt could not give feeedback at time. Ordered the fries which had no truffle flavour to them. Also not a fan of deep fried veggies, as feel too dry and lack nutrition, sorry
Ray . 2024-10-11
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Cold Cold Cold The food and plates were cold The server could get the wine right Tap water was asked for but brings and opens a normal bottle Obviously when in a group cant return Staff really need to be trained up and veg portions need looking at as they are stingy Also at 1 pm why cant we go a la carte
m s . 2024-10-09
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Excellent choice for a pre theater / gig dinner/ lunch. Lovely views along Thames, attentive kind service, excellent value for money and affordable wine list.
Esra Akin . 2024-10-07
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My girls took me here for a birthday lunch. Located right in Festival Hall, it was perfect for taking in the stunning Southbank views whilst enjoying a meal. I ordered the set lunch, royal benedict as a starter and steak for my main. The starter was nice but the waffle was slightly hard. When the steak came, it was cooked so wrong and the peppercorn sauce was thin and watery, even though we raised this the second lot was just as watery, disappointing, had to let the staff know. So they changed it to the cheeseburger, can't really go wrong really, I loved their fries, perfect texture and flavour. Staff were polite and friendly. We sat for hours chatting, at no point did we feel unwelcome or asked to leave. It was amazing. They even surprised me with a cheeky birthday dessert. Toilets are located out of the restaurant, less than a couple of minutes away. Would recommend to others, I'd like to visit again one day. Thank you
May Cheung . 2024-10-07
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We had a university reunion and thoroughly enjoyed a Saturday afternoon brunch. Always fantastic experience and top quality service, food and drinks. Big shout out to the entire hospitality team!!!
Navin Kumra . 2024-10-04
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A great place to eat. Very nice food good service a lovelyplace to have a meal.
Nicholas Tully . 2024-09-26
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Was at a private event. Great staff, canapes and mini meals. Lovely sunset views of the river.
Oliver . 2024-09-13
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Perfect brunch spot! Lovely view of the Thames, the brunch menu is great. There’s a two course and three course option. The selections are pretty satisfying and the bottomless Prosecco is a great add on. Good atmosphere, views and food.
Prinola Kandayi . 2024-08-27
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Returned to Skylon to enjoy their bottomless brunch for our anniversary whilst in the city for a show. The food, service, views and music were as good as we remembered and make for an excellent experience. From the moment you arrive until you leave you are made to feel special and are well looked after by your hosts. The menu was very different to our previous visit but just as delicious with what seems like options for all diets. We opted for Eggs Royale, Lemon and thyme grilled chicken and sirloin steak, along with green mixed vegetables. There were some very tasty desserts but before we chose one we were brought a special anniversary chocolate plate as I had mentioned it when booking. Alongside the delicious food the prosecco (and water) kept flowing throughout and I don't think our glasses fell below half full for the duration of our dining experience. A live saxophonist also made the meal a great experience wandering around the tables playing along to background music. Finally another mention to our excellent hosts and serves, who in addition to providing fantastic service and our glasses full were great throughout. Can't wait to return!
Jon T . 2024-08-20
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Returned to Skylon to enjoy their bottomless brunch for our anniversary whilst in the city for a show. The food, service, views and music were as good as we remembered and make for an excellent experience. From the moment you arrive until you leave you are made to feel special and are well looked after by your hosts. The menu was very different to our previous visit but just as delicious with what seems like options for all diets. We opted for Eggs Royale, Lemon and thyme grilled chicken and sirloin steak, along with green mixed vegetables. There were some very tasty desserts but before we chose one we were brought a special anniversary chocolate plate as I had mentioned it when booking. Alongside the delicious food the prosecco (and water) kept flowing throughout and I don't think our glasses fell below half full for the duration of our dining experience. A live saxophonist also made the meal a great experience wandering around the tables playing along to background music. Finally another mention to our excellent hosts and serves, who in addition to providing fantastic service and our glasses full were great throughout. Can't wait to return!
Jon Tebbutt . 2024-08-20
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We enjoyed a spectacular view of the Thames, tasty food and great service here. We ate the set lunch, which was quite good value and came with a refreshing glass of rosé. A nice place for a special treat. We were there on a Monday so it was quite quiet, hence the slightly lower score for atmosphere.
Angela . 2024-08-15
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I loved the place, the service was so good, in special Britney she was so kind and so helpful with the wine choice.
GabZ OM . 2024-08-15
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The service was great the staff was funny and entertaining. This place is a perfect date night spot for sure and the views were amazing. The steak was a bit undercooked when asked for medium rare, but the french fries remind of american diner fries which was good
Louis Zambrano . 2024-08-14
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Lovely birthday treat nice spacious place excellent service brilliant atmosphere and I fully enjoyed myself.
mark . 2024-08-13
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We reserved a table for Saturday, August 10 at 13:30 to celebrate my stepfather's friend's birthday, who was visiting London from Oslo. We ordered three courses with bottomless options. Everything was fine until our waitress went on her break. We noticed that the service was not up to par; my stepfather had to raise his hands twice for his wine to be topped up. The assistant manager (white guy in a navy suit) came to top up our drinks and said this would be the last order, so we agreed and did not notice anything until this waiter (an Asian man) walked up and down our right side of the tables (4 tables), jumping over our table to our left side (1 table) and topping up their drinks. He repeated this topping-up drink twice until we noticed that every time this waiter walked past our table, he ignored us, even though my father was attempting to make eye contact with him to ask why our table was being ignored for service. He was completely disregarding him. When we asked for the bill from the waiter, he directed the assistant manager to bring it to us. Before paying the bill, I inquired as to why every table had been toped for drinks while ours had been ignored by your waiter. He informed us that our table times had run out for the two-hour booking timeframe, which we had previously been informed of. However, I did inform him that when we arrived, the table on the right side (4) was already occupied and that they had already finished their desserts when we began our starters. What would justify our time in front of them, or would you choose to serve at each table based on your perceptions? He refused to answer our questions. My stepfather even requested that he check the CCTV to see the timing on each table. We simply want to know why only our table has been notified that the time limit has expired. He could not respond, so we requested that the service charge be removed from our bill. We are willing to pay the service charge if we are treated equally to the other customers here. He replied that it was fine, and we could do whatever we wanted. After he left, we waved at the waiter, who came to our table and asked him the same questions we had asked his assistant manager. Why has our table been ignored for drink refills, and why has my stepfather's request for attention been ignored every time you walked past the table? You gave us the impression that you were racist because we are Asian. He replied in the same way as his assistant manager, "You can say whatever you want; I do not care," and walked away from the table. We noticed the assistant manager having a conversation with the manager outside the restaurant about our table. We can see how they were both looking at us from the outside restaurant. Before we left, we decided to go to the reservation desk and ask to speak with the restaurant manager (in the grey suit) who was discussing our table with the assistant manager. At this point, we were listened to by the manager and three receptionists. I told them how the waiter was making us feel today by providing constructive feedback, but he was extremely rude to us. Furthermore, the assistant manager was very biased and treated our table differently than other tables. I did mention that if we did not book a table here again on Sunday, we would not bother to file this complaint. We would pay a service charge and then never return. The receptionist checked the booking system and saw that my name was booked on the Opentable for Sunday 25 August for 4 people for lunch at Skylon for our best friend, who had recently married. My point to them was that I do not want to feel this way again when I return next Sunday, and I just wanted the two of them to be aware of how they made us feel today. I did not request anything else. However, the way those two responded to our comments was so rude and egotistical that they seemed unconcerned about our feedback. At this point, the manager and three receptionists were nodding and reassuring me that they would look into it; I just wished the two of them (assistant manager and waiter) could learn customer service and how to behave like these people. My recommendation for booking the Saxy Brunch at Skylone with bottomless Keep in mind that your service time is 2 hours. Be aware that you have been treated equally with the other table, regardless of your gender, race, disability, or nationality (My stepfather was using the wheelchair) Be aware of those two - the assistant manager (white guy in blue navy suit) and waiter (Asian man) if you are being served by them. Be proactive in providing constructive feedback, as they require it. We are living in London and 2024, and we should be treated equally according to the Equality Act 2010. Enjoy your bunch and do not sit in silence.
KP . 2024-08-12
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We had purchased a Travelzoo voucher: £35pp 3-course meal in London w/champagne & Southbank views (and have always enjoyed our Travelzoo experiences before). We were greeted when we arrived (30 minutes before our booked time - never been an issue anywhere else) to be told we were 'very early' and that we could wait in the bar area, where we each ordered a drink. When we were taken to our table we then waited so long that we eventually asked could we order, as we had theatre tickets for afterwards. We'd already noted that our Travelzoo voucher was in fact the exact same price as Skylon's walk in offer! Our starters were eventually produced. My husband's was 'acceptable', mine (chicken caesar salad) not so much: a mass of iceberg lettuce, so roughly chopped the stalky bit at the bottom was included, what tasted like cold chicken from a supermarket, some packet croutons and a slather of anchovy sauce. Our main was good. We'd both had chicken and potatoes. The dessert was awful - we both went for the 'Eton Mess', which compromised a yellow sauce at the bottom alongside something pink and creamy (the best bit) a dollop of strawberry sorbet, ONE large strawberry cut in half and a handful of packet mini meringues slung over the top! NOTHING like any Eton Mess we'd ever had (or made ... let's face it it's not hard) before. Then came the best bit: when we paid our bill for the 2 drinks we'd had at the bar it included a service/cover charge for the entire thing - including the voucher we'd already paid for!!!
Denise G . 2024-08-09
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Antonio was a true gentleman! He looked after us from start to finish from the moment we arrived to the time we left the restaurant. Fantastic food, welcoming staff, generous portions, healthy amount of Prosecco - and service with a smile. I would say we would come back - but we already have! Almost 4 times each. Your new regulars - Denise, Rosie, Louise & Alan. Thank you Skylon!
Louise . 2024-08-03
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'Bottomless Prosecco for groups of 13 or more' We should have checked the menu before booking our group for the Weekend Brunch menu as we walked into a wall of sound. But I've been eating in Skylon for years, with its astonishing riverviews and always delicious food. This time was so different. OK, there were white tablecloths and napkins, but we couldn't chat with each other over the noise of disco and cackles from the groups with inflatable balloons tied to their chairs. £29.50 for a 2 course menu sounded fair but having run a restaurant, I know, like the new Labour government, there must be economies somewhere. My prawn cocktail came in a pudding bowl and to make it I reckon you stir some lettuce and tiny prawns into half the bowl of mayonnaise + ketchup, drop two large prawns on top, squirt on more mayo and scatter over paprika. Too sickly for me and a bounty of calories. Steak and chips next with pepper sauce? Great chips but how can the meat be so tasteless? I heaved a quiet sigh of diappointment. OK, I'm fussy, eat out a lot and had recommended Skylon. There are many great restaurants in London at the moment but I feel very sad if the glory days of Skylon are past and shouty groups are better for business.
Jenny Ridgwell . 2024-07-28
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Restaurant better than the tired building (FH) My heart sank when I saw the entrance stair and for confiscation of the 1960’s building but from the warm welcome on arrival things looked up considerably. We had a fabulous lunch with friendly, but professional service. Great wine and food… The Fish in particular was well cooked and presented. Great buzz in the dinning room and london to look at the “Skylon signature views”. Even better if more staff on the bar, long wait for our pre drinks. Dedicated toilet / washroom. That said highly recommended.
Mike H . 2024-07-28
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Friendly helpful staff, food disappointing as we had a travel zoo menu and half the menu was not available, if travel zoo was a introduction ,it was very poor
Roland Schall . 2024-07-24
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The food was amazing. Not overly fancy, just done properly. Cocktails were 10/10. However the best thing about it was our waiter Chetan! He was simply amazing, I don't think me or my mum have ever been so well looked after!
Homer Dog . 2024-07-22
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We took our London visitors to supper there last Friday night - location was great. Great welcome and overall good service even though it was busy and was a large table x @ 20 people. We ended up with a mix of menu - early bird and a la carte.A free glass of rosé too !😊 We arrived early and had a super window table. The wine was tricky but the sommelier was so helpful and practical, his choice of red and white was perfect . Great diplomatic service ! I was unsure what to expect as I read the reviews BUT Food was very good. I had pasta and it was lovely as was the fish we were all content with quality etc. A few sides completed the meal. We shared some deserts as we were too full but lots to go around. Recommend and very reasonable cost.
Mary Odwyer . 2024-07-21
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Very disappointing. Haven't been here in over a decade and how it has deteriorated. Despite telling them very clearly we were going to the theatre, the main course took 30 minutes to arrive after starters were cleared. Same delays for menus, desserts etc. Food was mediocre and not worth the money. A high street bistro tends to play with flavours more. The sun was streaming through the windows causing those by the window to get very very hot but we were told they couldn't lower the blinds, which is clearly nonsense... Get them repaired! Such a great location. Such a disappointing dinner.
Ronan Gruenbaum . 2024-07-21
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6.30 pm fixed price 3 courses - such good value great food , stunning location and courteous quick service - 2nd time here and will come back
Melanie Abas . 2024-07-20
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Enjoy an excellent early dinner here last week for my daughters graduation. I had a set 3 course meal, which was excellent value and very tasty, and everyone else's food looked lovely. Free bottle of Nyetimber sparkling wine for graduates was a lovely touch! Service was excellent
Michelle McDougall . 2024-07-15
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Set menu food was delicious, beautifully presented and good value
Kevin Oxley . 2024-07-11
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Fabulous restaurant overlooking the Thames on the South Bank with DJ and sexy sax, I had the prawn cocktail, sirloin steak (pink) with fries .. added the veg which were amazingly cooked to perfection and the lemon meringue tart Although there was a DJ we couldn't hear the music because there were a lot of people and children dining and chatting therefore the atmosphere was lost. The Saxophonist was great and loud but i didnt recognise the tunes. We had the best service by our waiter Chatan he was excellent and listened to my friends butter sickness / intolerance and made sure the chef knew to cook the steak and veg in olive oil instead of butter which was extremely tasty.
Donna Marston . 2024-07-07
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Excellent service, our waiter was attentive and very friendly. The food was good value for the price. Lovely view across the thames. Would definitely recommend!
samuel richards . 2024-06-29
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Nice ambience, great views, but man they can't cook steak! Yes, I know it's not a steakhouse but still... The rest of food seems decent value but they should take the steak off the menu or do something about it.
Ivan Djordjevic . 2024-06-15
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Perfect evening. The view, the food, the service. Couldn't have been better. Will definitely return.
Kerry Savage . 2024-06-15
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