Based on 307 opinions finded in 3 websites
Based on 307 opinions finded in 3 websites
Nº 241 in 521 in Shepway
Opinions
The food is amazing, especially the Sunday roast
Tracey Jackson . 2024-12-03
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6 of us dropped in here on a whim and the lovely staff managed to squeeze us in. 4 of us had the Pork, 1 had Beef and the 6th had a Mediterranean Vegetable Pie, all of us really enjoyed our meals which were plentiful and tasty. Staff were cheerful and attentive and the ambience was great also, all in all a fantastic meal and well worth a visit.
Steven Ward . 2024-10-20
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Nice food, very welcoming, we ate outside which was great.
Ben Middleton . 2024-10-08
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Absolutely delicious, would recommend 💯🤤!
Marcus . 2024-08-30
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quick delivery and very good quality and tasting food
Jo . 2024-08-25
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Just drinks while watched the excellent band, very good choice of drinks. Weather was great so we were all outside.
Simon Topley . 2024-08-12
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fist time ordering from here and i can say for sure that the food here is Great, can't fault it at all, would highly recommend to anyone wanting some fish aswel as a range of burgers.
Luke . 2024-07-31
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Scrumptious burger, I will be back!
sally . 2024-07-30
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Nice a quiet for few drinks, would go again
kelsie newnham . 2024-05-06
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Couple of DFL's who love this place. Jack is a master chef, food is always exceptional. Staff are excellent - Drinks are always cracking. Great atmosphere & friendly locals.
Leigh Gillett . 2024-04-23
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Wrang me to say they was really busy which was good and not a problem, got the food which was hot and very large portions for 1 person , can’t fault great food highly recommend, have had from them before and will carry on
Steve . 2024-04-21
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Great pub. Good music. Friendly staff
martin bowley . 2024-04-06
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Second roast I have had and can’t fault , great portions for 1 , piping hot when got here even with the traffic light chaos in cheriton , recommend and will order again
Steve . 2024-03-31
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it's not a bad thing it was early as originally it said 830 but she was lovely and food was extremely hot we had to let it cool a little! absolutely will order again first time in awhile our notes was listened to
Karri . 2024-03-30
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The first time I have ordered here and it was brilliant , great portions and hot when it arrived , I had lamb and had 3 nice slices will order again
Steve . 2024-03-10
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Really nice food and great sized portions, first time ordering but definitely would order again.
George . 2024-01-20
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A lovely place with warm and engaging staff. Good beer and amazing Sunday roast. Highly recommended.
Wesley Merrill . 2023-10-29
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Waited over an hour for a couple of burgers which I then had to leave as I wouldn't have had time to eat (going to a show at Leas Cliffe). No food, no customer service, no refund as apparently it was somehow my fault a simple meal can't be served in a reasonable time frame. Avoid at all cost. Thanks for nothing Scuba Bar and Bistro. You truly deserve every bad review I've read and should have taken this as a warning.
Irma Vermaning . 2023-10-29
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Amazing food as always. Delicious! Generous portions and well priced. Always recommend x
Daniel . 2023-08-22
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Awful bar staff. We waited half an hour for 2 cocktails when the place wasn't even very busy. The staff are clearly racist and completely ignored our order. Then my partner got verbally abused by two drunk customers. The staff didn't even apologise or help. They took the rude customer's side. When the drinks were finally made, two female staff were rude and laughing at us. Made no effort to fix the situation. Ruined our whole evening.
Anjanika Thalagoda . 2023-08-11
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SAVE YOUR MONEY AND AVOID THIS RACIST DUMP. As reiterated from my partner: Awful bar staff. We waited half an hour for 2 cocktails when the place wasn't even very busy. The staff are clearly racist and completely ignored our order. i was then verbally abused by two drunk customers who the staff seemed pally with. The staff didn't even apologise or help. They took the rude customer's side. When the drinks were finally made, two female staff were rude and laughing at us. Made no effort to fix the situation. Ruined our whole evening.
Youregullible Joke man ting . 2023-08-11
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Chips have not been cooked properly and in edible , I would rather the order declined than absolute garbage be delivered.
Tim . 2023-07-29
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Very polite staff good atmosphere. Got a lovely garden to sit out there if the weather is nice.
Samantha Dale . 2023-07-27
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Enjoyed the Skuba bar very much!
Steve Jaguar . 2023-07-16
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Cool place , part of the Portland hotel
tumble trousers . 2023-07-04
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Just what I needed after visiting my Dad on Father's day 💙 Thank-you for a great evening x
Joanne Atkins . 2023-06-19
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Food was very nice but,,,, the prices for burgers were a bit pricey for what they were, the Korean burger was very nice ,but overall it's worth a try if your in Folkestone!
Martin george . 2023-06-18
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Had lunch on Friday, the staff were very friendly and helpful. We had the childrens size Gougons and fries which were very good and plenty to share with another dish. We had the special of the day Korean Prawns - now they were supurb and we only hope they decide to put them on the main menu. It ended up being our main meal for the day. The wine is very reasonably priced and good choice. Will definately make it a regular trip.
keith Mitchell . 2023-06-17
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Nice place for food and drinks.
christian lutz . 2023-06-02
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Stopped for lunch. Specials were cod and salmon fishcake with wholegrain mustard sauce and pickled cucumber, and a chorizo scotch egg. At around 6 quid a plate, we'll worth it. Both items cooked to order, the chef knows his stuff; fishcake light and fluffy run through with spinach, scotch egg perfectly cooked. From the drinks menu, and chilled Jeager dispenser on the bar - looks like it gets lively nighttime. Polite, friendly staff, clean toilets, sunny front garden. Worth a visit
Mat Thomas . 2023-05-27
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Grate place to meet people and a pleasant bar to drink in nice and open.
Norman Selby . 2023-05-14
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Lovely place to drink especially in the summer
Michelle . 2023-05-08
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Avoid disappointment manager is rude and no customer care I mean just read he's replys man it's amazing how he's not sacked or closed down food under cooked not vert clean toilets the drinks and prices are awful some advice to the owner get rid off your staff or get out of there before someone gets sick going by what I've herd already have hope it turns around for you guys everyone it was awful experience for us do not say we never warned you guys
Kevin Hampton . 2023-04-05
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After ordering a drink when asked this smells of eggs and is flat my wife and me got abused thought ok then the food and hygiene of this place will never return again! Probably barred as if you read through the comments any honest review just shows the character your dealing with what a dive
Diploma Roofing . 2023-04-05
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Bad owner ,manager who ever he is staff terrible toilets stink dirty place will never return reviews on here talk for itself
David Surmam . 2023-04-04
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If you are a person of colour avoid this place, the staff is rude and racist. Totally unacceptable
Kevin Mugochi . 2023-03-30
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Absolutely delicious and arrived hot. Have eaten half now and will polish of the rest of my roast pork dinner later. Driver did get a tad lost but wasn’t her fault at all as it is notoriously difficult to find me. But, a quick phone call from her solved it.
Aj . 2023-02-26
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Great food delivered swiftly in eco container
hannah . 2023-02-25
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We ordered but didn't receive any food. Completely Mucked up our Saturday night
Robert . 2023-02-18
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Very poor service for delivery of food...ruined our Saturday night
rebecca buttigieg . 2023-02-18
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Wednesday night, after the Frank Turner gig, I came to this pub/bar as I was in desperate need of a phone charger. Besides that, the most important part was I had to get a flight at 7am from Gatwick to Kerry Airport (Ireland). After managing to pass through the busy pub, I managed to meet Jess (who I believe to be a manager) and another lass behind the bar who were both more than willing to help me out- even though they were so busy. I had a very pleasant visit- and the team were too supporting the neighborhood in terms of noise after hours. As an Irish lad, the Guinness was perfect, and the whiskey was largely satisfactory too. Big shout out to the team working on Wednesday! Sláinte is táinte! X
Jack Connor . 2023-02-10
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The food was lovely but the food was salty, small and not value for money- the food was late and frankly not worth what we paid for it.
Irina . 2023-02-05
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There was a mixup with our order but on calling them they kindly rectified and sent us the food as ordered. Thank you
mark . 2023-02-03
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Favour place to do Karaoke. On Wednesday and Sunday nights from 8pm.
James Slater Whitham . 2022-11-30
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Great place to eat and drink! Check out the restaurant downstairs if you get a chance.
George Appleton . 2022-10-13
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The service is great and the food is amazing
Robert Shute . 2022-09-30
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Another great stay at The Portland Hotel, the highlight as always being Chef Jack's cracking gourmet burgers. I had the 'Smokey Mac' burger. Juicy burger topped with mac n cheese croquettes and the best chunky chips going.
Daniel Harris . 2022-09-25
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Brilliant place, great service. Jess is great. So welcoming
Spencer Graham . 2022-09-19
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Super friendly bar with a great selection of food and drink. The negative reviews about staff attitude just don’t ring true for me - couldn’t be more welcoming whenever I’ve been there and I’ve never seen anyone have an ounce of trouble.
Red Stripe . 2022-09-17
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Great bar, lovely staff great atmosphere
Tracey H . 2022-09-05
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Great staff, friendly reasonably price beer, and food is good
Greg Rudd . 2022-08-27
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A great place to socialise at any time. Good entertainment on certain days and lovely food too.
Sally Batchelor . 2022-08-08
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Great place to go to on a Sunday afternoon as live music. Food is good drink is good and very friendly staff ! 😊
Leigh Welch . 2022-08-07
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Good place to start the night with a good atmosphere when there’s music playing with lovely staff, Jess in particular always so welcoming and attentive! Always go back
Destiny Leeson . 2022-07-30
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Nice food, limited selection of beers, looking forward to being in the beer garden again.
Matt Hearn (Chaotician) . 2022-07-13
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Had birthday celebrations there recently and have to say how very lovely and accommodating the staff were, we kind of took over the outside veranda area and they treated us spectacularly well, couldn't do enough. Highly recommend 5* service all round.
Janet Gurney . 2022-06-17
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Lovely in the garden, great roast dinner, friendly staff, enjoyed our visit
debbie lynes . 2022-05-08
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Once you get past feet sticking to the floor and basic decor the food was really good. Had a Sunday roast in downstairs restaurant, lovely atmosphere, fabulous food and friendly waiter. Food was amazing and huge portions so make sure you are hungry!
Karen D . 2022-05-08
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Delicious roast dinner! The wait time wasn't great but the food made up for it.
Nicola . 2022-05-06
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Nice and friendly pub. Nice drinks and nice staff and barman
Katie Loader . 2022-05-03
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Great night life , Great crowds, excellent food in the restaurant downstairs (the Langhorne Hotel) check there Web site on Google maps , lovely food always a must for Sunday roast all freshly cooked, new menu, staff are very friendly and welcoming
Nigel dudley . 2022-05-01
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Sticky floors, and bar staff who don't know what is in their own cocktails.
Pete Nash . 2022-04-30
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Had a 3 course Sunday roast which was lovely....very tasty,
Sue . 2022-04-24
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Been here for a second visit, both have been excellent. Friendly staff, nice drinks and reasonably priced. If you stay within the Portland hotel which is part of it then you also get a drinks discount at the bar! Great little bar
lee hodges . 2022-04-18
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Nice vibes, reasonable prices but they have no system in serving people at that bar. You can wait easily 20 minutes when when it's busy and they'll serve someone who just walked up to it. Staff are friendly as anything. **Update/ Came for lunch, need to hire more staff
Ben Tarver . 2022-03-26
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Exceptional, this three 3 course roast dinner absolutely knocks a Sunday roast out of the park! ⭐️⭐️⭐️⭐️⭐️ By far the best we’ve had in town 😋
Nikky . 2022-03-13
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Had a Sunday dinner here. By far the best Sunday dinner I have eaten!! Absolutely lovely!! Staff very attentive, couldn't do enough for us!! X x
Claire Beaumont . 2022-03-11
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What happened to scuba. Bring back Lee. I couldnt believe I was in same bar. Used to be folkestone finest what a shame.
Lee Mills . 2022-03-05
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Food was like slop Gravy like water Yorkshire not cooked properly and when asked to be refunded we get nothing but rudeness and argumentative behaviour and banning us from the hotel and restaurant that is not how you look after your customers especially when we have spent a lot of money with them in the past actually disgusted
Jordan Petts . 2022-02-20
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Great place and friendly staff, the food was really nice too. The only gripe was the prices £6 for a BLT and £3.50 for a sausage roll
Jason Donnelly . 2022-02-18
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Always brilliant, burgers are delicious. Highly recommend a takeaway from Skuba
mark . 2022-02-17
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White wine gave me deli belly. Pipes must not have been cleaned properly, scuba has lost some of its charm
Saira Jardine . 2022-02-12
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I pre ordered. I had to call to find out where it was. My hubby was happy with his burger. The chips were hard and dry. I ordered 2 extra portions too but they were the same. I ordered chilli fries. It was dry and hard and cold. Delivery time was too long and it ruined the food.
Kelly . 2022-02-11
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Just as fun today as it was 20 years ago when Lee first had the idea to open it. The heated terrace is absolutely brilliant, and the door staff make you feel safe enough to just relax and let your hair down to the old school music. In the space of one night I was whisked back in time to revisit the wild chaotic mess I was 20 years ago, she was so proud to know nothing's changed!
Surita Caleini . 2022-01-27
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Young boy behind bar with hes nails painted very rude put hes hands down hes pants then served us drinks never again
Roof Seal . 2022-01-17
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So was in two minds to leave this but…. So the vegan chilli - why or why wrap wet food in a cardboard takeaway box? It looked a mess and to make matter worst no taste to it. The burger (save option) again no taste, I had to rebuild it, never a good start. It was over cooked and I question myself why it cost so much. Chips are chips The Mac and cheese ball things- and again it seem they was no taste to them. Overall there seems to be a lack of seasoning on all off above. Sorry to say was very disappointed and it’s not cheap.
Darren . 2022-01-04
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Good bar staff warm welcome and good manners 🤠
Damian Hindmarch . 2021-12-01
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Amazing food, not cheap but you get what you pay for. Will be back bring it on.
Mike . 2021-10-05
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A group of us (roughly 13 by the time everyone had arrived) wanted to enter for a leaving drink for a colleague straight from work and was denied entry as i was wearing 'tracksuit' bottom shorts, not exactly untidy bottoms. We popped across the road to The Radnor Arms where it was no issue
Keefer Goodwin . 2021-09-10
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Nice bar. A lot of youngsters people use it but are not to rowdy
Kevin Hindson . 2021-08-17
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Probably one of the most displeasure bar and restaurants I have been to made a complaint about the uncooked chicken and was give a refund and to we would not get served again with it drink by a member of staff !!! Great customer services ask for the manager and he was very rude we spoke to him kindly you would have we were asking him for a kidney which all have perfect ones for your own health please don’t visit this place 🙁🙁🙁
John McDonald . 2021-07-31
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The garden is in the sun and they have Curious on tap. That’s the positives over. The service was poor and food was awful. Missed items on order and the burger was a disaster. Stale bun, crazily overcooked burger and the ‘homemade burger sauce’ was just a load of mustard. Have a beer but don’t stay for the food!
Charlie Williams . 2021-07-21
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Very welcoming staff with excellent knowledge of the menu, good options for hot drinks, soft drinks and alcohol, options for food available too, competitively priced and in a great location right by the beach.
Alec Conner . 2021-07-06
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Waiting 15 minutes to be seated, very expensive for what it is and to top it off ordered chips x4 and all came with salt without request and a dirty folk to eat my chips with! When confronted no opology just sorry mate. Not your mate I'm a customer refer me to sir... Won't visit again!
Danny Coakley . 2021-06-05
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Not sure what went wrong today but a poor experience. Took an age to give us a table number and order. Then an inordinate amount of time to actually place an order then some 30 mins later still no drink. Informed it had been put to the back of the queue for some reason but would be bumped up two places because that’s all that could be done. Ten minutes later. Still no drink. We left. My experience only. Others did seem to be getting drinks all throughout repeatedly n had a good time.
Nythan Smith . 2021-06-05
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Love this place, amazing staff so friendly 😊
Amanda Helson . 2021-05-10
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Glad things are back open. We braved the rain which the staff had to brave as well, so credit to them.
Rob Dennis . 2021-05-04
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Here are some of the highlights: -Over 40 mins wait for chips and nachos -Over 20 mins wait for a pint -No warning of the wait -Staff wearing masks under their chins -Had to ask two times for cutlery to finally be brought a single fork -Very difficult to get the attention of waiting staff, not just for us but for all the tables around us (lots of calls of “excuse me” “hello” were ignored and repeated over) -When they got the table next to ours order wrong, they said they would correct it and then made them pay again for the correct order (this was very awkward for the customers around) -Welcomed by a large sign that says no tracksuits or track shorts (not sure what there issue is with health or fitness?!) -Waiting staff wandered round for quite a while with every order to try to find the table and sometimes gave up and went back in with the order -Although the service was poor and the waiting staff appeared ill-equipped, they were friendly (apart from the co-owner - see below!) Of course I’m understanding of how busy it was, but the service was far from acceptable. Hearing people complaining on tables around us, so knowing it wasn’t just our experience, I decided I would quietly and privately provide some polite feedback. When we sensitively shared our experience with the co-owner she was exceptionally rude and among other comments (including blaming us!), told us we were banned (of course after we had paid our bill). It’s hard to put into words how rude she was. Her attitude and response was shocking. A simple apology or acknowledgment of the service would have been nice (and resulted in a very different review). Very disappointing. In these difficult times we are aware of the challenges that people may be facing and a smile and, to be honest, decent common courtesy can go a long way. After having enjoyed this bar in 2020 (and bringing family here and recommending it to others) we were excited to visit again after lockdown. This was not the experience we were expecting. When I posted this review earlier on Trip Advisor, the manager did take the time to respond. I’ve posted the response below which I think highlights how shocking the customer service is there. Avoid at all costs! “Your rudeness knows no bounds and you are not welcome here so take your entitled impatient attitude elsewhere. Nobody cares about your lies.”
Amy Leigh . 2021-05-01
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Don't know if it's changed hands but not a good experience yesterday for me and my family.
Cherly Frame . 2021-05-01
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Food dissapointing compared with previous orders. Fish and burgers dry. Chips rather soggy - average.
George . 2021-04-29
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Great atmosphere, friendly staff good value food.
Billy Cronin . 2021-04-23
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Good atmosphere.. Nice food and drinks.. Service was a little slow but put that down to it having to be table service due to covid restrictions at this time.
Nathan Alex Kenealy . 2021-04-22
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No cutlery offered to us, we had to request it, No Lemonade to go with my drink, Only Burgers on menu served with no garnish I could have gone to Macdonald's & received better food & service for a fraction of the price. Not recommended
Jeffrey Wisdom . 2021-04-19
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Well organised outside beer garden
Dave Standen . 2021-04-17
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Good burgers, still hot and chips were still crispy. Arrived over 30 mins late though, they just need to amend their response times as it did come within an hour which would've been fine if we'd known that was the case. Would order again!
Rebecca . 2021-03-23
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Food quality was great, packed in great quality boxes and portion sizes were also nice and large. I was really impressed with my meal from Skuba
Leo . 2021-03-21
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Food delivery exactly on time and was delicious. Highly recommend 👍
pauline . 2021-03-05
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Need to improve their estimated delivery time when ordering as 30 minutes isn’t long enough from ordering to delivery. However, food is of good quality and was hot when delivered. Restaurant service isn’t relevant (but is required to post the review) at this time due to the COVID-19 situation and are only delivering or for collection at this time.
David . 2021-02-26
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Really excellent, great food using quality ingredients, generous portions and very reasonable prices. Thanks!
Russell . 2021-02-24
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Fantastic food, one of the best meals we’ve had delivered, will definitely use again. It was a little late but worth the wait.
Ian . 2021-02-12
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191 Opinions
Good pub in a barren local area if you like lager beer and spirits, no real ale. Great for sports as surrounded by TV screens. Good in the summer for drinking outside. I believe it was taken over after the pandemic, never see the new landlord so it runs itself I suppose. Staff are nice and friendly. Food is all frozen stuff yuck, pizza and chicken bites etc bad for health but who cares after 5 pints and next door there is a great Nepalese restaurant. I think they’re missing an opportunity for proper pub grub like burgers and fish n chips and pies etc but good selection of crisps and peanuts and pork scratchings (sic)
1000 Opinions
The owner is rather stingy in my opinion, the person we went with frequents the restaurant several times a month bringing many guests for lunch and dinner yet the owner won't give her a complimentary coffee. Personally for what it would cost the woman for a coffee it would be in her interests to have given her it and got a 5* review from me. I mean how much does it cost her 50p at most. Good feeling is important with good customers.