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4.2

Based on 1.732 opinions finded in 1 websites

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Nº 263 in 521 in Shepway

CUSTOMERS TALK ABOUT DISHES WITH..bullchickensteakcooked
Score
OpinionsNoteGoogle1.7324.2

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Elena… The Waitress working extremely hard and ensuring restaurant is kept clean and in a respectful manner Very helpful and excellent customer service and very polite

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Brad Gatt . 2024-10-31

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Another great meal & service by the team. portions are plentiful, staff are attentive! Thank you.

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Lauren Spooner . 2024-10-31

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Eleanor served us and could not do enough. Excellent service. The food was good value for money.

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Jeremy Tetley . 2024-10-31

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Elena served us today and was very helpful polite and service was 100%

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Steve Kemp . 2024-10-31

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Nice food as per usual, staff are friendly

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Charlie Marsh . 2024-10-31

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Nice restaurant. Mixed grill very good. Chicken Tikka Masala lovely. Generous portion sizes and hot. Very reasonably priced. Worth a visit

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Jackey Weightman . 2024-10-30

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Greeted with a smile at the door by a guy think his name was wade made sure we were happy and that we had everything we needed

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Tim Holder . 2024-10-29

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Fabulous food, fabulous service!!

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Rosie Lee . 2024-10-29

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Helpful staff, good food and good prices

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Sophie Hulse . 2024-10-29

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Rick was abit annoying he's not staff was here with me

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Chris Hadlow . 2024-10-29

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Great food, great service will definitely come back

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Clare Holder . 2024-10-29

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Very generous food portions, will be visiting again.and will be recommending it to friends and family

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Maria Stanley . 2024-10-28

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Great atmosphere, friendly and helpful team.

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Stacey Chapman . 2024-10-26

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Great staff, fair priced food, great place.

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Mark Holmes . 2024-10-26

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Popped in for a quick bite to eat on Saturday evening. Team Blackbull were great - very friendly and attentive.

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Robert Nicklin . 2024-10-26

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Good all round experience. Good value for money.

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Hannah Capon . 2024-10-26

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Good catch up with a friend. nice and chilled for a saturday night! staff were lovely and accommodating and checking our allergies properly

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laura henly . 2024-10-26

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Brilliant food quick service and seated us where we wanted

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Isabelle Walker . 2024-10-26

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Food is nice, pub in itself is also nice with good choice of drinks but the loud music really spoils the atmosphere. People have to shout over each other to talk, it's not really the right type and volume for a relaxing drink in the evening. It's drum and bass and heavy metal music. Update: Still happening. It was fine when we came in earlier today, but about an hour ago the music really started blaring. It's impossible to talk to anyone without shouting at each other.

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Christin Tietjen . 2024-10-23

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Great value food and drinks. Restaurant has a few tables spread over a number of areas. Can get very busy and worthwhile booking a table. A nice outdoor seating area, perfect for sunny days. Decent amount of parking out the front and back.

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Andrew Broughton . 2024-10-22

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Food was lovely. Great service from all the staff especially wade

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Dylan Hillier-Linkin . 2024-10-22

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Food was ok gammon a little undercooked my sons spag boll was not spag boll pasta shells with some mince thrown on top needless to say he didnt eat it even at 4yr old he knew it was not spag boll. everything else was ok

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Martin Kelly . 2024-10-19

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Great night with my friends and had great entertainment and service from Wade. He kept us laughing and was very attentive! Not the first time he's kept me and my friends laughing throughout a night in hungry horse lol.

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Shannon Oakes . 2024-10-19

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Crap music. Loud Drum and bass and heavy rock. Completely spoils atmosphere and makes everybody shout. Food ok. Service great.

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Martin Nicholas . 2024-10-18

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Mitch was very helpful and delivered great customer service. Great atmosphere . Food was nice. Overall it was good.

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Di Robertson . 2024-10-18

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Great food, staff are great, we come back every week as always feel welcome and great value for money. Wade is a great laugh, always helpful and friendly, never have a bad experience and would definitely recommend to family and friends.

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Kayleigh Farbrace . 2024-10-10

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A stable all round OK pub. Good selection of drinks, meal deals. Can get a bit rowdy at times but reasonably cheap place to visit.

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Hayley Pheiffer . 2024-10-10

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Staff are always helpful, friendly and in a happy mood, we come back every week as we are always make us feel welcome. Food is always amazing, and quick service and great value for money. Would and do recommend the blackbull to family and friends all the time. Well done team blackbull!!

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Claire Moulder . 2024-10-10

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Fantastic service, went above and beyond to assist my order. Would recommend and come again. Wade is a fantastic asset to the team and goes out of his way to make your meal everything you want and more.

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Charlie Lamoon . 2024-10-10

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Lovely cooked steak and the peppercorn sauce was superb 🤌🏼

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Rob Beach . 2024-10-07

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Food was lovely, nice and hot, very accommodating for our family and little ones, very well priced also

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Brendan Silburn . 2024-10-02

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Mitchell was lovely - he checked in multiple times to make sure all was OK and was very friendly. Brilliant visit again 😊

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Lauren Wood . 2024-10-02

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Lovely staff... food amazing! Quick service. Great deals. Recommend to all.

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James Drayner . 2024-10-02

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Quiet and loud early evening , then quieter as the evening goes on . Which we prefer

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Phillipa Hart . 2024-10-02

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Katsu chicken banquet has changed. The chicken strips have been replaced with chicken nuggets which is just cheap. The sauce was tiny and dried but when I asked for another one I had to pay another pound.

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Lara Dene . 2024-10-02

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Great food lovely service and atmosphere

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emma lloyd . 2024-09-30

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Wonderful place for the money. Lovely staff.

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Katie Jury . 2024-09-25

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Good value for money, wonderful staff

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Marieke Monk . 2024-09-25

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Absolutely lovely meal and welcome staff

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Tony Suckling . 2024-09-25

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Great food quick and efficient, we had our dog and was aloud to take her in certain places, great customer service

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Kim Morton . 2024-09-24

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Good food and drinks also loved the cheese cake as pictures show :)

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Alexa . 2024-09-23

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Love coming here for food and drinks,always get a friendly welcome,nothing is too much for them and the food always comes out perfect,will be booking again soon

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Sue James . 2024-09-22

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Very quick and efficient service. Maisie made sure that our food was accurate and was very helpful and kind. The bar staff was also very friendly, especially Sue. Will definitely be back :)

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Tia Brady . 2024-09-20

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Lovely food and very helpful staff Thoroughly enjoyed it

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Sue Crook . 2024-09-17

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Banging brekkie......and those mixed grills are something else......highly rated

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Marcus Joy . 2024-09-13

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The team at The Black Bull, Folkestone were absolutely fantastic and really attentive. The food was delivered quickly, hot, and tasted fantastic

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Darren Bashford . 2024-09-12

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We have been to the Black Bull before and the food was good and the people lovely but we were there on Wednesday and it was so disappointing my chicken was dry the stirfry it was on was burnt the service was slow we waited 30 minutes for the desert it had obviously been taken out of the freezer and was not de thawed properly the sponge was dry and icy I asked 4 times for our dessert but everyone seamed to ignore us and was occupied with another job there was 4 of us my sister in law’s fish and chips was very good and so was my husband’s and brother in law’s pie was ok I just felt it was worth telling you so you don’t make the same mistake again it was so disappointing

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Jane Woodheads . 2024-09-12

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Really friendly staff. Foods amazing. Really cosy place to enjoy a family meal.

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Ashley Maeers . 2024-09-11

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Amazing service and atmosphere. Went there for a meal and not only were the staff friendly, the food was great and well priced.

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Jacob Potter . 2024-09-03

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Went in for breakfast, food was great and staff were friendly

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Connor Oakwell brown . 2024-09-03

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Blade was excellent!!! Love him!!!

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Darren Lott . 2024-09-03

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We came as a family and had a booking but we were earlier than expected and we're still accommodated. Unfortunately this was where the pleasantness ended. A few of us sat at the front of the restaurant to watch the football, which was fine at first. We then overheard another customers conversation based on their own prejudicial views, these views were then related to a member of staff and we were moved to sit in another area. When we ordered the kids food we were not informed that to get the kids meal everything had to be ordered at the same time, not being able to order desert later, which increased our costs as we didn't get the meal deal pricing. This was not a great experience for us and not one we would wish to subject our children to again.

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Samir Kanani . 2024-09-01

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I come to the hungry Horse on a regular basis. I am always greeted by a friendly smile. Staff all work hard to make sure that your visit is enjoyable. I have tried many dishes. But my favourite is the chicken skewers. Followed by the lovely chocolate fudge cake . The pub it self very clean and sanitised. There is always someone going around cleaning unlike some of the pubs I have been to. I definitely recommend this place. And I will be back Wendy and Kevina are delightful

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grace page . 2024-09-01

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Great price on drinks and sorted the football we wanted to watch. Would recommend to anyone

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Ben Nundy . 2024-08-31

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Wade was a great server. Very attentive and a joy to be around

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Matt Johnson . 2024-08-30

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Had so much fun here 😍 But brownie took 45 mins😢Shame ful x Update - brownie came

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izzie brown . 2024-08-29

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The menu has been greatly reduced and was disappointed with the menu on offer. Wanted Hotdogs and other things but they simply doesn't exist anymore. When we got there a sign says you'll be seated and yet not one staff member was around so had to go and ask someone.

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Alex Shorey . 2024-08-28

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On Sunday 18th August I went with a large group of friends looking forward to a nice roast, how absolutely disappointing!! The food was absolutely disgusting, almost inedible. It looked like it had been left on the plate all day then shoved in the microwave before serving, and the gravy came out of the tiny jug in one lump!! None of us could eat it so we were all still very hungry, we did order and eat a dessert as we knew we were probably on safe ground there! In retrospect, we should have asked for our money back, rest assured that we will NEVER eat there again, nor recommend. On the only plus side, the waiting staff were lovely as always, but the chef (if indeed there was one) could do with cooking lessons, or find another career!

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Billie Phizzog . 2024-08-27

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The food was great, although they'd run out off garlic bread a bonus is our dogs are allowed in, so thanks

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Bridget Harvey . 2024-08-23

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A bit disappointed. Hadn't been in for a while. The food was fine although waited a long time for it to arrive. Plates not cleared until dessert arrived. Very loud (including the staff). Found it a bit rough and ready.

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Michael Wickham . 2024-08-22

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Not a bad pub. Wade was worth his weight in gold

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Paul Lodge . 2024-08-17

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Can't fault it. Never had a bad meal at The Black Bull. Good prices and great staff!

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Gemma Solway . 2024-08-17

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We have been here twice and both times it was enjoyable from atmosphere being buzzing with all the locals having a few drinks and family's enjoying a get together, The service is always impeccable and food is a good standard for a reasonable price.

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damian keys . 2024-08-17

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Lovely food and friendly and fun staff who clearly love working there.

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Laura Richardson . 2024-08-16

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Brilliant great service wade was more then helpful

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Bell . 2024-08-15

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Staff were friendly and helpful. Food was excellent

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Steve Ovenden . 2024-08-15

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Restaurant Review: The Hungry Horse, Black Bull I recently had the pleasure of dining at The Hungry Horse, Black Bull, and I must say it was a thoroughly enjoyable experience from start to finish. Food: The menu offers a great variety of dishes to choose from, with something for everyone. I opted for the steak, which was cooked to perfection—tender, juicy, and full of flavor. The portion sizes were generous, and the sides complemented the main dishes beautifully. Whether you're in the mood for classic pub fare or something a bit more adventurous, the kitchen delivers consistently good quality. Service: The service was efficient and attentive without being intrusive. Our food arrived promptly, and the staff ensured we had everything we needed throughout our meal. I was particularly impressed with how the team managed a busy evening without compromising on the level of service provided. Staff: The staff at The Hungry Horse, Black Bull were friendly, welcoming, and knowledgeable about the menu. They were happy to make recommendations and went out of their way to ensure that we had a pleasant dining experience. Their professionalism really stood out, making the visit even more enjoyable. Management: I had the opportunity to meet Wade, the manager, and it’s clear that his leadership has a positive impact on the entire restaurant. Wade was visible throughout the evening, checking in with guests and making sure everything was running smoothly. His approachable and customer-focused attitude really enhances the atmosphere of the place. Overall, The Hungry Horse, Black Bull is a fantastic spot for a meal out. With great food, excellent service, and a warm, welcoming atmosphere, it’s definitely a place I’d recommend to anyone looking for a satisfying dining experience. Wade and his team are doing a brilliant job, and I look forward to returning soon.

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Jimmy Maddox . 2024-08-15

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I came into the black bull for the first time the manager Wade was absolutely amazing. The service was 10/10 couldn’t ask for better manager.

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Emilly Hall . 2024-08-15

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Visited for a weekday lunch with the family. Out of the 7 chairs around the out door table 1 was broken and falling apart, another was wobbly and on its last legs. Ordered 3 adult meals and 1 childrens meal, the childrens meal was not warm and parts stone cold. 1 Adult meal was incorrect (serverd vegan chicken nuggets instead of halloumi). The serving staff did resolve both issues quickly. At the end ofthemeal the staff partly cleared the table but did not return to finish the job. Overall the experience was ok but couldbe well improved.

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Mat the Grinch . 2024-08-14

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The food is great, not too expensive. Great atmosphere.

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Bethany Page . 2024-08-13

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We went there for a birthday dinner, first a glitch in the app happened so we didn't get our drinks. Although the bar staff tried to help it took over 30 minutes to sort out, will have to call the bank and get the payments stopped. We then ordered food which was another long wait and then when it did come the food wasn't that hot and wasn't that nice. Am really not happy with any of the evening and will not be wasting my money or my time in that place again.

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Laura Fox . 2024-08-12

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It was what you would expect from the franchise. A good garden area for children to run around, but this was when it was quiet not as much space if it was busy, but good and secure if you have children who don't sit still.

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anna prior . 2024-08-03

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Nice hot food mind the seagulls

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Sean Pryor . 2024-08-02

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Good friendly, family pub. Good food at good value with friendly attentive staff

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Ben Broderick . 2024-07-25

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The IPA was cloudy and didn't taste as it should. The service was slow and someone else in front had a disagreement about the Curry offer on a Wednesday. But the lasagne was very nice and Candymania to share is scrumptious!

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Janet Lymath . 2024-07-19

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Absolutely amazing Service was quick and getting the drinks was really tasty

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Lucy Bickley . 2024-07-16

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Sue gave us great service and lovely food, love the new menu

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Vicky Nunn . 2024-07-13

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Really quick service and they are putting up with us riff raff super well 😂 thank you so much 🙏

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Sarah Andrews . 2024-07-12

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Great service, lovely food, brilliant atmosphere. I would highly recommend.

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Ann Marie . 2024-07-07

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Not good place at all. Very poor service. Not friendly atmosphere.

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Petar Petrov . 2024-07-07

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Absolutely lovely meal. Everything delicious, and such great value. Wade behind the bar is a lovely guy too, as are all the staff.

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LAURA MCKENNA . 2024-07-05

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Nice food, friendly staff, good portion sizes at reasonable prices

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Craig Sparkes . 2024-07-02

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Staff very polite welcoming food lovely atmosphere good

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Julie Williams . 2024-06-26

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Nice people and great service with very nice food

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John Buchan . 2024-06-25

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The food is always fresh & hot and appealing to look at. The staff always are so kind and professional. Very helpful and respectful

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Jade Pulford . 2024-06-24

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Overall a nice pub. Good food. Great beer garden. Good music but played far too loud. Disappointed in the real ale offering - only one on the pumps

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steve schmid . 2024-06-23

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All the staff are doing a amazing job food,drinks are all great and amazing prices 👏 and they all taste great

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Pitbull Gaming91 (Pitbullgaming91) . 2024-06-23

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Stopped here with friends for lunch and we wish we hadn't. Greeted very poorly (whatever attitude), was told only seating was outside which we didn't mind as it was a nice day. Only given 1 menu for 5 people. When we try to order the barman didn't have a clue and wasn't very helpful. Then when our food was served well it took 2 waitress nearly 10 minutes to serve it, and we really wished they hadn't, fish and chips was cooked in burnt oil, chicken New Yorker was swimming in BBQ sauce and the chicken was like rubber, the mixed grill well will just leave that there, and the chicken wraps, the chicken was over cooked, lettuce was of brown and black around the edges, and then the onion rings were not cooked properly. So in a whole the food was CRAP. Will not be going back what so ever or recommend it to anyone. 👎👎👎👎👎👎

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Dean Shopland . 2024-06-22

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Really slow to take order, slow to get food and not all together. Food was ok ish for the money

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Lee Smith . 2024-06-21

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Food was excellent, staff polite and atmosphere was good.

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sarah mortimore . 2024-06-15

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Food delicious, very quick and staff friendly and accommodating.

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Lynzie Hughes . 2024-06-15

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Miles is an excellent member of the team great service always

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Deano Luckhurst . 2024-06-15

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Wendy was such a lovely and helpful waitress. Exceptional service, always a delight when we come here.

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joanne Thomas . 2024-06-15

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Been coming here for a few years and food for us has always been spot on. Quick service and friendly staff. We used to come here every Saturday morning (they have changed to opening times now) and I would say overall it's better. Great team in the mornings and a special big thank you to Wendy for all the great service and friendly welcome we have had over the years. A great character and asset to this establishment.

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lee Thomas . 2024-06-15

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The staff and manager are great. They are welcoming, friendly and create a great family atmosphere. Kev is a great team leader, I definitely recommend 👍🏻

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Tia Brady . 2024-06-14

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Love all the staff cant do enough for you! Can have banter and being young it brilliant 😂 ive had the best time coming in this pub

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aylish jackson . 2024-06-14

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Sometimes it's very loud if the football is on

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maria Deacon . 2024-06-14

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Been last 3 weeks food really good and plenty of it ,staff really efficient

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jackie sadler . 2024-06-14

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In watching the Scotland match with my dad and daughter feel very welcomed bar staff and manager very friendly and supportive as Scotland are losing x ♥️🏴󠁧󠁢󠁳󠁣󠁴󠁿

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Sharon Todd . 2024-06-14

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I’ve been coming to the black bull for year, I really enjoy it everytime I come here. Staff are always friendly and up for a laugh. Foods always excellent and very reasonable priced as well as drinks

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shardonnay wilson . 2024-06-14

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