Simpson Chicken in Wealden

Over 2hrs and still no food, I phoned 3 times and twice they hung up and said they were busy, pointless taking the orders and money if they can't deliver the food.

Delivery never arrived, called them up regarding a refund, still waiting for them to get back to me.

Its turned crap, theres always stuff missing and the food is cold. It used to be good up until about 6 months ago but has really gone downhill. The food quality is now awful and it always comes 30min - 1hr late. When it does come, it's always cold with something missing. When you ring up to tell them they just say, "next time u order we'll give u something extra. I'm not really interested in that, I'd rather get what I ordered and paid for, especially when we have guests round and it's already an hour late!!

It used to be good. In the last 6 months Crap service, always late, always food missing, food always cold.👎👎👎👎👎👎👎

Everything cooked fresh and hot Very friendly staff and very reasonably priced

lovely tasty food. always hot . Good value for money.

We love Simpsons for Takeaway chicken. Their hot wings are great and we prefer the fried chicken over the international chain elsewhere in Hailsham; much less greasy. I can't comment on menu items other than chicken, it's our go-to for chicken. if we want burgers, we would go to a burger place. You're spoiled for choice in the immediate area. We are just outside their delivery zone, so we take a drive every couple of months to pick it up ourself. Never a bad experience in 10 years. We are always greeted by a cheery smile and served quickly. Be aware they no longer have tables to sit and eat in-house, takeaway only.

Absolutely p of s!!! Any time I'm calling them for order they don't understand what people saying They don't understand English language IQ MAXIMUM 10. When you coming they forgetting about the client who wants to make an order they are to busy talking them self.

Gave me food poisoning and made me feel like dying I threw up violently because of this

Was ill for two days after it was the only thing I ate that day and the next day was severely ill and bed ridden.not the first time

Arrived late, very rude on the phone when we called to ask for an ETA. Multiple items on the order were wrong too.

arrived only a few minutes early which is fine and far better than being late. food quality spot on, all piping hot and very tasty

Had filltet chicken buger was slightly pink on inside on parts but was hot and tasty but I don't like chicken over cook been 24hrs now and not had any proplems we all ways eat from there food all ways good the ribs are the best tho

The food arrived over an hour after the order was placed which I appreciate as it's a busy time but the chips were cold and I didn't receive the drink I ordered. 2 burgers, 2 drinks and chips, how tricky can that be?

Food arrived on time, was lovely and warm. Food was great, chicken was so fresh and cooked perfect. Very happy with meal, would recommend and Will definitely order again

Food wasn’t ready when I arrived burger was amazing unfortunately the batter on the chicken was soggy chips wasn’t bad food was hot

I've never been a fan of the amerikun "K" brand of fried chicken and for this reason I tried my luck at Simpsons, located on Hailsham's High Street. Whilst the greeting I received was somewhere between lukewarm and brain-dead, I found the chicken to be precisely as it should - crispy on the outside and moist & flavourful on the inside. Well worth the visit despite the parking challenges the high street presents. I wrote this initial review approximately 5 years ago and am updating it now, confirming the fact that I quite enjoy their chicken. The staff have always been polite and friendly towards me and the chicken has been consistently lovely. The men who serve me work professionally and ensure I'm well served. The chicken is always hot and the product is just how I like it: crispy and flavourful skin and most, tender chicken inside. Over the years the staff have come to anticipate my needs and work hard to ensure I receive what I enjoy most. Compared to the other 'chicken' companies who only use initials to describe what they're selling, I find Simpson's to be the absolute best fried chicken available in the UK and it certainly beats

Had a real good meal enjoyed all

After a long day we had an excellent meal..Chicken was moist and large and was fair better then other establishments and burgers was big and juicey..really enjoyed and will definitely be returning... thank you all staff 🥰

One of our favorite Chicken restaurant. Good value for money.

Food has dropped in quality (which was great and now good), yet prices continue to rise. Staff are pleasant as always. Way too long for delivery. Well over an hour. May need to reflect this on your website. Chicken tenders were much smaller than usual with grisly bits. Such a shame. We have been eating from Simpsons for years and always felt 5-star. Something seems to have changed for the worst sadly. I will order again, but not for a while.

The worst place to order! So rude and food is disgusting

You have to try their fillet tower meal. It's the best. The ribs are gorgeous too!

best chicken meal and lovely Apple pies

Food was lovely, just forgot to give me my gravy with the meal and put salad on the burger when I asked for without it.

Very hit n miss, more miss than hit

Absolutely a waste of time service is appalling food not much better cold at best,don't bother unless it's a collection

Food and service are always amazing from here. Great staff that go above and beyond 👏

Ordered a burger meal deal. Two quarter pounders with sauce, two cheese burgers. Came 10mins early which was great, however, only one of the quarter pounders had sauce, the cheese burgers were tiny and didn't have cheese. Called up and got told it was my own fault for not selecting cheese in the drop down menu (I thought this was for extra cheese so didn't select). So apparently to get cheese in my cheese burger I have to pay 50p per burger because not everyone likes cheese! And the child-sized burger we got is apparently the correct size. No explantion as to where the missing sauce was. Food was also delivered luke warm but hey they gave us free gravy & beans 🤦‍♀️

Only chicken shop in town tbf so can only give it a 3 star foods not bad but delivery is always missing food or never getting orders rite.

We tried to place an order online and it said shop closed so we refreshed it and it’s Said error not working . So we ordered elsewhere, after then Simpsons turned up with the food we did not order we then turned down the food and explained the driver who then continued to shout at us saying we are banned and no longer aloud to order and we are no longer aloud to order from the shop after using them for many years ! We then called the shop about the issue and then he started to shout down the phone saying he doesn’t care about us !! I am very disappointed and very angry at this behaviour !

the food is very good . the staff are very friendly . nice and hot will be going back again . thanks

Food is alright but the Service is pretty bad, I waited more than 20 min although I scheduled every time, this is still a problem, and today I was late for 10min and he shouted at me and said his never gonna deliver for me again.

I go here often. Always efficient, most of the menu is great. Decent price, especially compared to KFC. My food has always been well cooked, never had an issue.

Charged me 28.95 for meals took money from my account and an hour later told me they haven’t received my order and rudely refused to deliver my food even though they have taken my money then shouted at me in a foreign language and hung up do not use they just steal your money and use threatening behaviour when you ask for your food criminals

Generous portions not as tasty as KFC though

Poor quality food,too expensive,long delivery time,Avoid!!! Used to be ok but definitely gone down hill!!

Don’t buy !!! bunch of idiots working there ..rude with attitude ..they don’t put delivery charge but they are looting your money from total amount as service charge ..Not hygienic and friendly at all 👎👎👎👎

A fried chicken masterclass! 100% better than KFC

Have used before and usually really good. Ordered last month and waited nearly an hour and a half for it to be delivered, when it arrived it was cold and all our drinks were missing. Gave them another chance tonight as thought it might have been a one off, waited and and called to find out where is was…. To be told they’d forgotten about our order!!!

1 star because I can’t give 0.. This takeaway gave me severe food poisoning. Called the restaurant to complain directly after seeing my GP to be accused of lying. Will avoid at all costs now

Terrible customer service. Had an item missing from our order and 2 drinks that were wrong. Rang the shop, he blamed the driver and told us to contact the driver, we didn't have a number and told him this, he then quickly became more irate, shouting and swearing and hanging up. This isn't the first time we have had similar issues but decided to give them the benefit of the doubt. Never again. Chips were dry, lettuce was old, wilted and discoloured, chicken was very soggy/greasy

Pre-ordered food at 7pm for 8pm delivery. No confirmation so call at 7.40pm to be told it will be delivered for 8pm. 8.15pm no delivery. Called to see where food is - told they're round the corner! 8.35pm we got our food. No apology. I'd understand that delay on a weekend, but it's a Thursday night? We won't be going back. Also the food is COLD! 😭

Food ordered was not delivered , called and was told it was an old menu ( the actual website ) if I wanted the extras I would need to pay , very unprofessional and unhelpful

too long, 2 last orders had to be called and always late, they can't deliver in 1 hour.

One of the best take aways in hailsham. Millions times better than kfc

we had burgers and chicken strips very good . nice and helpfull staff. thd delivery driver was very pleasant . the food is allway very good for them .

Really good quality chicken and tasty chips. Much better quality than most chicken I've had before

Quick service, polite and best chips in hailsham

Gorgeous chicken and ribs, way better than kfc

Broke tooth on gristle in burger disgusted and customer service was shocking

Chicken 🐔 meal's are very interesting

Very good food. Nice and helpful staff. Went there tonight. Cook fresh while I waited. A lot better then kfc . Will be going back again. Thanks

Amazing food really good service & good value for money

Not bad but not great. Improved service would go a long way to increasing rating to 4 star

An absolute taste sensation, never had a bad takeaway from here!!!! The takeaway is always prompt and the website is very easy to order from. Karen approves <3

Great chicken, very hygienic,far better then its competitor

After 4 years being down here it's the best takeout place I've found with good low prices and the chicken is amazing

Have had a number of takeaways from Simpsons, everyone perfect. During lockdown my daughter turned 6, not able to see family/ friends all she asked for was for takeaway. She chose Simpsons and was over the moon, great food & nice friendly delivery driver. Proper food unlike a well known alternative where all you get is greese in a box. Has now become our family favourite takeaway.

Happy with item ordered ...So yummy 😋 so I edit my negative review which I initially added for late delivery

The food smelt lovely from outside so we ordered dinner and collected it but massive regret! My dog has a feast tonight The chicken strips smelt and tasted like fags it was rancid The chicken tower burger was rock hard The chicken drumsticks were very fatty no meat The chips are lovely yay! Never order from here

th owner of this shop has 6 lamborninins. God car but 5e chavs brok i. Eree once ive seen ite myself. I was estuing chick,n frum simpon nicken and forte odd chavvers snekking in thru alleyway and vang they smash in wiv lawnmowers and run ovef everyojd kill them all bye

DO NOT ORDER FOR DELIVERY. They take anything up to and hour or more to actually get your food to you even on non busy days and non busy times. The chicken is good but the delivery times are ridiculous. Go into the store.

Literally the best food in the entire world and I’m not even exaggerating. Top quality food keep it up, to anyone who likes eating food, come here it’s so good!!

Don’t be discouraged by some of the negative reviews on here, Simpson’s chicken is the best chicken place I’ve ever been to, and I’ve been to many. Great quality chicken lads, keep it up.

Simpson’s chicken is heaven on Earth, great chicken I will never eat chicken anywhere else ever again as this is just so good!!

In my opinion this is best in Hailsham

Not great dried cold chicken wings and smsll pieces of breast of chicken exspensive to not for me never again

I’ve heard good stuff and I want to go here. Will I get food poisoning though?

Just phoned them for an order he said we are closed??? Hello they don't shut till 11pm i think, so after the rude response I won't be ordering from them again

Great chicken, my bro lives on the high street, has been banging on about you guys for years. Always spot on 👌

Simply the nicest chicken shop around these parts. Would give this place 10 stars if I could.

Dis is da only place I can get chicken bcus kfcc is too expensive so I hang round with me sccoter squad out side and we throw chickens at me nanas

Appeals my taste buds. Can get cramped sometimes due to limited space as very popular. Decent takeaway shop.

So so so rude ! ! No customer services skills at all ! When querying the cost of an order as the price didn’t total up ..They got a really rude attitude and hung up !! Avoid completely for future reference!!

Excellent fast food outlet offering free delivery. Ribs are awesome, and the chicken fillet is really nice as well. Very friendly staff. We often get extra chicken put in with our order! TIP!! They also own the Costcutters shop next door, so if you ask nicely sometimes they will deliver cigarettes, milk etc!

Order from here all the time...personally I think best chicken burgers and hot wings

Simpsons Chickens is a take away food shop that stocks chicken and chips, fish and more it's not to expensive to buy for a big family's. It is usually not to busy so you can get quick service most of the time but it does take a while because they make it when you order. I think that simpsons chicken is a really good place to get a take out.