Based on 137 opinions finded in 3 websites
Based on 137 opinions finded in 3 websites
Nº 459 in 1366 in Kensington and Chelsea
Nº 23 of 52 French in Kensington and Chelsea
Opinions
This was our second time staying at Sloane Place and we found a bottle of delicious red wine in our room as a welcome gift. The staff also remembered us, greeted us warmly and even our lovely dog was recognized. Checking in was very quick and the staff are very friendly and charming. The room was very large and had a bathtub. The biggest advantage of the hotel is that it is dog-friendly. Our four-legged friend was welcomed in the restaurant for dinner and breakfast. The restaurant offers excellent food and delicious cocktails late into the evening. It was a perfect stay to visit London and relax. P.s.: Some reviews mentioned the poor staff. We had a different experience. The staff in the restaurant were friendly and frequently checked to make sure everything was ok. Also, the chef of service took our order when the staff was too busy.
Werner Tanner . 2024-09-26
MORE AT Google
A great place to stay and top class staff
Paul Tulip . 2024-09-05
MORE AT Google
Great boutique hotel, the staff were amazing. Very good location.
simon fielder . 2024-08-06
MORE AT Google
First off, I would like to express that I’ve never written a google review. I’m writing this on behalf of my horrendous experience I had with my mother involving the hotel front desk staff. They are so outwardly disrespectful towards guests it’s incredibly disappointing. My mother comes from a background of polynesian and vietnamese descent. Given this, she is not a wealthy women of European descent, a white person. Upon arrival, we had just come from the airport on a six hour red eye flight. Obviously, we are not going to look our best. After stating multiple times during check in that my mother’s name is hyphenated the woman looked at us up and then down. She proceeded to say, “are you booked for one night?” The tone of her voice was very clear she was insinuating we could not afford a longer stay. Finally, finding our reservation, we asked if there was a possibility our room was ready. We were given the rudest “No.” as a response. When asked if there was bathrooms the tone hadn’t changed. It worsen to an annoyed, “upstairs.” The room was nice once we could check in. When we were checking out, we asked if there was anywhere in the hotel where we could have our lunch. Two younger recipients were trying to speak only to be cut off by an older woman with a flat and nasty, “No.” If you’re not white, don’t bother staying here. This hotel is too “prestigious” for people of colour. This type of treatment is absolutely unacceptable.
disco townn . 2024-07-23
MORE AT Google
Great service and location. The cosy double is quite cosy and was too tight for two adults.
Liz Harwood . 2024-07-08
MORE AT Google
First class lunch, served & cooked to perfection. Highly recommend
Mea Russell . 2024-06-04
MORE AT Google
Expensive but a good location for the Chelsea Flower Show. This is priced in I'm sure. Having said that, it's a nice place to stay.
Robert Atkinson . 2024-05-23
MORE AT Google
Great club in the centre of London. Access to great shopping
Moss Foley . 2024-05-14
MORE AT Google
Great place! Very nice staff! Thank you!
Justin Glore . 2024-04-03
MORE AT Google
Great locations. Whichever way you walk, you are close to the parks, tubes, museums, rows of boutiques, Harrod’s and good restaurants abound. It is right behind to Satchi Gallery. The hotel only has limited rooms sold to hotel guests and the rest are dedicated to club members. At the time of this review, they are in the midst of refurbishments that don’t make disturbing noises to the guests. So book early for best value because they have fewer rooms. The room is not the biggest so it is better to get the next size up that comes with bathtub and slightly more wiggle room. I got upgraded here. Tin general , the minibar was great and had coffee maker, pods, teas, and cookies. The people are helpful.
C M . 2024-03-18
MORE AT Google
Location is amazing. Rooms are very small and doors slam all night and all morning. Very loud and paper thin walls. We have stayed here 2x but not sure we will be back. The price is definitely worth it for just the location alone.
Joan Rosenberg . 2024-03-05
MORE AT Google
This was our third stay here..Highly recommended..excellent facilities..excellent staff...
John Gladstone . 2024-02-28
MORE AT Google
Nice clean cozy and near everything in the central of london. Recommended
bassel badr . 2024-02-23
MORE AT Google
Superb hotel! The rooms are very cute and everything is very clean! The staff: reception, housekeeping and catering are all very pleasant. I recommend the restaurant, all the dishes and breakfast we ate were excellent! The location is also perfect
Clélia . 2023-12-30
MORE AT Google
Great location and comfortable clean rooms. Would stay again.
Morgan Johnson . 2023-11-02
MORE AT Google
Lovely hotel. Staff helpful and friendly, breakfast generous and delicious. Deluxe Room tastefully decorated, comfy bed. Location, bespoke designer shops, cafes and high-end high street.... great for a day of window shopping and eating. Plan to return. Thank you for a great stay.
Nicola Teverson . 2023-10-06
MORE AT Google
FIne location, but there are few hotels in the area, which are better value for money. Rooms are not comfortable and service not available. Mai piu'.
Andrea Balli . 2023-09-12
MORE AT Google
Quintessentially English, excellent service 👏 and locations.
Dov Pachtinger . 2023-09-05
MORE AT Google
We booked this hotel because of the Excellent location and cosy ambiance. We checked in yesterday but we were surprised how small the room was. And to add to that the wall of the room is tilted which makes it feel even smaller. The staff wasn’t helpful at all when we asked to look at other rooms with different layout. Even though we are staying for +10 nights. Also no fridge nor kettle in the room. Not a big deal but disappointing. I don’t think we will stay here again. The staff at the reception definitely need more training. Edit: thank you for your reply. Please note that yes we were moved to another room which was a lot more spacious. However, the room we moved to is a king bedroom even though we booked a twin bedroom (it was more expensive). There is no chance the room we checked in at the beginning with the tilted wall is one of your largest rooms :) I have seen +5 rooms in the hotel and they are all bigger than that room.
Haneen AR . 2023-09-01
MORE AT Google
Lovely boutique hotel. Friendly environment. Quite and clean. Amazing location.
Naelah Al Dabbous . 2023-08-25
MORE AT Google
He oído sobre Nico Ladenis la gran Michelin se miraban chef que abrió también bistro's.
dlicious b . 2016-01-19
MORE AT TripAdvisor
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1602 Opinions
Had dinner here, and it was not good. Usually I would send to food back, but had a feeling this was the level they operated on so not even worth doing it. The steak sando felt like it been in a microwave to heat and was disgusting. A lobster pasta tasted like cream and ketchup with a bit of lobster stock, totally bland. Felt like a brunch place/cafe that decided to stay open later with no ambitions.
3050 Opinions
Good food totally spoilt by dreadful service Staff could not have been less pleasant if they had tried Such a shame the front of house staff were so poor compared to the kitchen staff who produced good food
302 Opinions
This was a walk-in / no reservation evening meal out and they were so kind to provide us a table on what is typically a busy Saturday evening. The menu is well thought out, the food was very well prepared, staff had just the right amount of attentiveness but we were made to feel so welcome that we enjoyed every minute. One of the most pleasant evenings out we have had in London and although not cheap, worth every penny. Thanks guys!
609 Opinions
It was more than wonderful and the entire staff was friendly The place is comfortable, cozy and clean The food is good and thanks to the chef for it 😍👍 It was the first visit and certainly not the last
1765 Opinions
I really wanted to rate this place higher, unfortunately my wife's fillet steak came out as a rough tail piece, tough and inedible! Why did the chef try to pass off this as a £42 steak? Waiting staff were very good and told us that it would be replaced. This seemed to take a very long time to cook a steak, I had finished my meal. The Waiting staff kindly offered us a free dessert which was very kind. The entire meal tasted amazing, especially the frogs legs. A lovely evening ruined by one steak.