Silk Route Indian Restaurant in Preston

Always have a great time here. The food is marvellous and piping hot, served at your table. Staff are always attentive and friendly and not too pricey either. Highly recommended.

We have not been tot the Silk Route for years and decided to give it a try. It was always good food and value for money. We went on the 1st March, the restaurant was busy with few tables free. We was greeted straight away and asks to take a seat and they would be with us very shortly. A waiter came to take our drinks but couldn’t get the order in before we was shown to our table. Service was good, we decided to go for the banquet option. The food was nice and tasty, we even took some leftovers home. Would definitely recommend and will be back and won’t leave it as long next time. Thankyou Silk Route.

Excellent food. Served promptly, good price.

Avoid. Wanted to charge £5 for delivery after waiting 2 hours for food.

First time we've been and will definitely go again.....would recommend

good food but they forgot my onion rice

Bad experience,the management is rude with customers.

Food is too bad , and Management of the restaurant behave with customers very rude, way of talking and receiving not well. I went to celebrate a party but they ruined everything. Honestly, I do not recommend this place.

Very bad experience with the management, they are very very rude with customers to support.

It’s not good restaurants, that not for worthy food no humanity, management is very bad they won’t give respect for customers. Worst customer experience I hadn’t experienced like this before. Don’t expect more from this restaurant for good situation.

Very poor management and customer service. Please treat others the way you want to be treated.

Booked a table for 9 on Monday for last night . However despite it being empty the table wasn’t ready Food was really good . Except for cold onion bajee being served changed them imediately A party of four came in , but despite being so quiet & us all having 2 courses accompniants & drinks . There was no conversation at all from The server( think it was the manager) Nor was there any goodnight or even a thank you when we left . Very dissapointing & quite rude we thought !

amazing food, highly recommend

Unfortunately, v.disappointed with our order. Korma lacked flavour and tasted watery and lamb was tough.Poppadoms were soft & we were missing pots from chutney tray. Won’t be ordering again.

Only our second order from Silk Route and both have been delicious. Naan is especially good. Could feed two with the Tandoori Mixed Grill.

i ordered burjani with lamb, o get with chicken. Ordered samosa with chicken, o get with vegetable. This is not OK.

Recently just found this restaurant and we’ve had both delivery and take away, and always 10/10 experience for us. Friendly staff and good food, with drinks. With delivery, always piping hot on delivery. Can’t fault it!

Had an absolute great time here on Christmas day. The food, service was absolutely brilliant. Special mention to Ali who made us feel so welcome as soon as we walked in. An absolute brilliant day. Thanks again Paul

Large group of us went in and majority of us ordered a curry. If you're from an Asian background, they won't be for you....mine was way too sweet and had no taste to the masala. Ordered a lamb karahi, where the meat was so tough, I'm convinced it was mutton they gave me! Staff and atmosphere fine. No complaints there.

Fab food and great value for money

As soon as we walk in we are Greeted by Ali or one of his Team and Shown to our Table. We are Given a Few Minutes to Settle then Drink Orders are Taken. This gives us Pleny of Time to Choose from the Super Menu. . Not a Long Wait for Food. Piping Hot as Normal and always Tasty.

always great service and great food.🙂

The delivery time kept extending each time we checked. But, when it turned up the food was great, making it worth the wait.

The food wasn’t up to the usual standard. 2 drinks were missing. The chutney tray didn’t have the items we chose. The garlic naan was very overcooked and dry. The chicken was cold. Very disappointing

Always fantastic food. Always fresh and hot, delicious.

Absolutely beautiful food prawns were succulent lamb tender overall 10/10 for food

This is a gem. The staff are really friendly and can’t do enough. The food is delicious with plentiful portions. They even give you a takeaway tray if you can not finish your meal. Definitely worth a visit

Lovely food every time and always arrives hot 👍

came nice and quick. very good quality food would definitely order again. thank you very much

Great place the staff are really nice and the food and service is spot on

Attended charity night here. Fixed Indian menu and Freddy Mercury tribute show. A nice venue, smart clean with a good mood. Good for a group

Lovely tasty food as always. Good sized portions too.

Appalling for £220 pounds. Food took absolutely ages to come and was cold and bland when it did arrive. We are also charged £1 per poppadom meaning we ended up paying £13 for poppadoms.... never in my life have I been charged that! To add the restaurant was empty and we still ended up waiting absolutely AGES to even get a starter and it was stone cold. First and last time as we felt absolutely robbed.

Tandoori mix grill was week and cold I wouldn’t order anything again

Amazing Resturant, awesome and friendly team, incredible food

Quantity and quality outstanding. Don’t hesitate to order from The Silk Route.

We always get the banquet for 2 and it never ever disappoints. So much delicious food, cooked well and flavoursome. Thanks!

Poor curry. Naan was clearly pre-bought and heated up, rather than made fresh. Both curries lacked flavour.

HAD NO TASTE WHAT SO EVER. HAD CURRY BEFORE FROM HERE THIS TIME WAS BLAND

massive disapointing, considering it turned up on time it was cold and taste terrible, starter was poor and only had couple mouth full and put in bin

This place serves amazing food which is very authentic. My kids love it and it's their favourite restaurant by far. They have a lovely setting and mixed selection of music. Clean with toilet seats for kids and adults. Don't usually find that anywhere. Never rushed and happily take our time when ordering. Happy family restaurant.

Serving a party of 40 people,is not easy for any restaurant.,but the service was smooth and attentive,food came out hot,and it was sumptuous,everyone enjoyed the food and atmosphere was great. Thanks to the chef for recommendation and the management for complimentary drinks. And the 2 waitresses were amazing.

1st time at silk route Just had a 60th birthday party very disappointed in the food with no taste what so ever on starters or mains upset guests Money up front wow wonder why

tasty food delivered hot and in good time to the premier inn Preston east

Service was good but a little slow for my liking, waited a little long for mains and our group almost wasn't hungry anymore... myself and my fiancé were fine though and the food was fantastic!!! I will be back!!

Excellent food, and service good. Well worth a visit.

lovely. food and delivered hot to my door. Excellent service and food excellent as always. 😀

Fantastic Indian restaurant. Very handy for Preston City centre and very accessible due to the large car park provided on site. Staff are very polite and professional in a very relaxing atmosphere. Would definitely recommend a visit.

Lamb ribs so chewy my teeth didn’t make an impact. Lamb rogan josh about 1cm of oil on the top. Chips were full of grease it dripped out. Missed off rice, hoppers and chicken tikka off our banquet for 2. Rang and spoke to the manager and only response was get a refund from just eat and if you don’t want to order from us again then that’s up to you. No recompense for all items and food so deserves this review. Sorry

Great place. Attended a very large retirement meal and the whole group was perfectly catered for. On our table alone were 2 people with specific dietry requirements who did not go hungry. The banquet was incredible. So. Much. Food. All of it delicious, the staff were lovely too. Excellent place to eat.

It was my partner's 50th lovely people friendly clean relaxing atmosphere food was amazing hot and just enough I had lamb Rogan Josh my partner had lamb shashlik Karachi the lamb melted in the mouth garlic and coriander nan and 1 pilau rice between us good price we are going back for soul night on the 22nd dec thank you for a lovely eve

Curry could be thicker, the sauces for the poppadoms were really watery. Stale poppadoms - Shame as we used this curry house a lot in lockdown but we won’t be having it again.

Had the hot stone steaks last night, which were amazing. Super friendly staff in a bright and modern restaurant. 100% recommend

Awful worst curry we have had plates full of water tasteless and spiceless

Another brilliant meal at or fave Indian last night for granddaughters' birthday. Table magician Xand was fabulous too made her night.

It’s normally excellent but tonight it was over an hour late unfortunately. It wasn’t hot either. Perhaps it was because it was pay day weekend

Every item ordered was perfect. Added spicy chips on this order; never had them before but someone had mentioned them. They are something else! Definitely spicy, moorish and the onions 😍 so good!

Great food from the buffet and excellent service there was 8 of us and great price

This was my second curry from here and both times have been really good. Both delivered on time, food was hot and really tasty. My only criticism is that both times I ordered the pickle platter for the poppadoms, and you can choose which 4 accompaniments you want. Both times I choose 3 onion chutney and 1 other and both deliveries were 1 of each of the 4 choices. Please read the customers choice

Food was so tasty, big portion sizes and staff were lovely. Will definitely be coming back!

Ordered delivery which arrived 90 minutes after ordering. Came barely warm and very dry obviously been sat on warming plate awaiting delivery. Extremely disappointing.

This is the worst place. I would advise not to visit here. They are selling food in the name of Indian food but they just can't make the I dian food at all. The behavior was worst when they were told about the food stating Goras (British) do come and eat. Well, poor people don't k ow the taste hence are eating such rubbish food here.

Firstly the food was mediocre at best, barely warm and very dry. Obviously sat on warming plate far too long. Very disappointing. Then the delivery time moved by over hour during the preparation time.

Food was incredibly delicious and delivery was very fast, everything was steaming hot when it arrived 😍

Four prawns in the curry filled with a full onion ect Forgot drinks

Delivered piping hot & on time. Everything was delicious, thank you Silk Route ☺️

Good delivery times and food quality, only thing missing was we weren’t given the chips we ordered, but otherwise enjoyed the meal

New Steak House in Preston!! Cook your own at the table. Excellent flavour from 28day Aberdeen Angus beef, choice of Sirloin, Ribeye and Fillet with Steak Chips and Mushrooms on the side.

Really great food from here. We pick the hotter curries...they are not just spicy but also very tasty. Large portions and plenty of chicken in them. All arrived on time and hot.

Always great food and friendly helpful staff - the best Indian Restaurant - highly recommended

Should have tried this place sooner, been living round here a while but stuck to one place. Really tasty, hot and generous portions. Will definitley order again or come down and eat in! Thanks 😊

Nice food and friendly service. Currys could have been a bit hotter for the supposed spice level, and some of the meat was slightly over done but would visit again.

Food excellent and very attentive staff

Tasty chicken tikka jalfrezi and keema naan. Friendly service and pleasant surroundings. Recommended.

Been looking for a new Indian takeaway recently and really enjoyed this. Good quality and portion, tasty, and really enjoyed it. Will be ordering from here again.

Very fast and food v Hot still on arrival 👍

Biryani was cold. Sauce was good and hot! Naan was nice Korma was good. Nice portion sizes.

I can't fault this place at all. Never had a bad meal from here, and I've lost count at the amount of times I've ordered. Thanks for constantly dishing out decent food.

Very disappointed tonight ….chips were like old warmed up 3 times over …. Popadoms were chewy and had a funny stain taste and the sauces warm ……we thought fancy an Indian after long day at work and we are very disappointed

Nice food, good experience. Thanks.

Fantastic food. Generous portions. They really looked after us.

A Disgraceful Display of Racism and Abuse I am compelled to share my experience at Silk route Indian restaurant, where I witnessed appalling behaviour towards the staff, particularly my friend’s father, who was subjected to racist insults and abuse during our visit. This establishment not only failed in its duty to provide a pleasant dining experience but actively condoned discrimination and harassment. The incident involving my friends father was despicable and completely unacceptable. No one should endure such treatment, especially in a place that claims to offer hospitality. It is disgraceful that management allowed this behavior to occur unchecked, tarnishing the reputation of the restaurant irreparably. Moreover, the food and service were overshadowed by the toxic atmosphere perpetuated by the staff's behavior. The lack of respect for customers and fellow employees is indicative of deeper cultural issues within the establishment. I strongly urge potential patrons to reconsider supporting a business that fosters such toxicity and hatred. Discrimination has no place in any workplace, let alone one that serves the public. Until there is a significant change in management and policies, I cannot in good conscience recommend Silk route Indian restaurant to anyone.

ABSOLUTELY DISGUSTING RESTAURANT!!!! DO NOT VISIT. This foul restaurant hires employees and verbally torments and abuses them. Their treatment of staff is extremely unethical and they treat them as if they are slaves, they overwork them to the point of literal mental and physical torture. My father was employed by this restaurant for a week, he is a kind, peaceful and calm mannered man who just needed a stable job to support a family and put food on the table. The rude employer and the employers wife (who was even worse) treated him as if he was nothing, as if he was of no value at all. They then sacked him, for God knows whatever reason, my father is competent and has been in the restaurant industry for over 3 decades, but has never worked at an organisation that treats their employees with such less respect. If you want to keep supporting this kind of behaviour and maltreatment, then continue to dine here, but if you agree that it is completely unacceptable, do not give them any of your business! They might seem nice and friendly to your face, but what goes on behind closed doors is quite frankly inhumane, my poor father was left mental issues and has to take rest from working just because of what this business put him through. This business is going to be reported and they will be dealt with accordingly.

We went early last night. Group of 6. The food and service was perfect. And a fair price. Highly recommend a visit here.

really friendly staff and great service, however it was really expensive for what it was and a few after hours after eating there, i felt quite ill. i think it was the spice level, should’ve gone for something a bit milder.

Awesome yet again, that Bengal Handi was sublime

Excellent curry and quick delivery

By far the best Indian restaurant in Lancashire. Fantastic service, always remembers us when we go and the food is to die for. I recommend the “beef me up” and definitely don’t leave without a Peshwari Naan 🫓… brilliant place, wish it was closer to our home ⭐️⭐️⭐️⭐️⭐️

The driver got lost. He was in an incorrect location, after the initial call to say he was outside, he didn't pick up for me to advise him he wasn't. He was literally 2 minutes away, but he could not understand my directions. After 20 minutes and tracking him on the app I went out to find him on foot. I found him walking around a car park with the delivery bag unzipped, when I met him he passed me the food. I've took this back to find it barely warm. I am very disappointed with this

My go too Indian when I fancy it, never been disappointed yet.

Second time ordering as the first was so good but I think this time was even better!!

Food is delightful. Friendly staff and couldn't do more. Well worth a visit.

1st visit large group of friends, when requested a Menu informed Buffet only 1pm-4pm. Starter's consisted of a mix of Chinese food aswell- Prawn crackers but no poppadoms, yet staff member was walking round eating poppadom. Lot's of variety various meat/veg Curry's all cooked well, but all very mild. I thought all the buffet was very basic in taste not really seasoned very well using different spices to give a better strength in taste. Maybe the Menu on an evening/other days is better, but for the Sunday Buffet it's nothing brilliant for the price you pay £15..When I questioned desserts & prices & requested a Menu, staff member was avoiding this & stated they'll have to check the price. I wouldn't say this is the best Indian restaurant at all, polite respectful staff, but it would suit families who don't like too spicy food.

Disappointing!! Always a super meal at Silk Route but our set meal takeaway was not up to their usual high standards.

disappointing meal , ordered prawn curry an they still had the tail on them an very Rubery. had jalfrezi no spice what's so ever an chicken wasn't the best , other meals we had in past been spot on.

lovely lovely food!!!! these people have helped me stop eating Kormas and try new foods

Have previously had a take away when we had friends round and was looking forward to the food. Went with friends to an Elvis tribute night last night. Entertainment was fab and we had a very good night. Unfortunately the food was not as excellent as I had expected from our previous experience. Perhaps this may have been because of the numbers being catered for on the set menu - the food was sadly bland lacking in flavours that you come to expect from this cuisine. We also waited quite some time before our order was taken and between starters and main. We paid £32.00 per person (plus drinks) but the entertainment was included and well worth it

Amazing food 😋 reasonably priced well worth a try

Lovely but they missed out the steamd rice! Please refund me the difference

Wrong order was delivered, no response from just eat, so I called Silk Route see if they can sort it out, they didn’t want to help at all