Based on 1.515 opinions finded in 3 websites
Based on 1.515 opinions finded in 3 websites
Nº 196 in 574 in Preston
Opinions
Excellent food, and service good. Well worth a visit.
Stuart Fishwick . 2024-11-01
MORE AT Google
Great place. Attended a very large retirement meal and the whole group was perfectly catered for. On our table alone were 2 people with specific dietry requirements who did not go hungry. The banquet was incredible. So. Much. Food. All of it delicious, the staff were lovely too. Excellent place to eat.
Phil May . 2024-10-12
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It was my partner's 50th lovely people friendly clean relaxing atmosphere food was amazing hot and just enough I had lamb Rogan Josh my partner had lamb shashlik Karachi the lamb melted in the mouth garlic and coriander nan and 1 pilau rice between us good price we are going back for soul night on the 22nd dec thank you for a lovely eve
Amanda Ewing . 2024-10-12
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Had the hot stone steaks last night, which were amazing. Super friendly staff in a bright and modern restaurant. 100% recommend
Ann Bond . 2024-10-06
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Another brilliant meal at or fave Indian last night for granddaughters' birthday. Table magician Xand was fabulous too made her night.
Jackie Priest . 2024-09-28
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Great food from the buffet and excellent service there was 8 of us and great price
Ian Foster . 2024-09-27
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Food was so tasty, big portion sizes and staff were lovely. Will definitely be coming back!
Hannah Bella . 2024-09-24
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Ordered delivery which arrived 90 minutes after ordering. Came barely warm and very dry obviously been sat on warming plate awaiting delivery. Extremely disappointing.
M P . 2024-09-22
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This is the worst place. I would advise not to visit here. They are selling food in the name of Indian food but they just can't make the I dian food at all. The behavior was worst when they were told about the food stating Goras (British) do come and eat. Well, poor people don't k ow the taste hence are eating such rubbish food here.
Manish Tyagi . 2024-09-21
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New Steak House in Preston!! Cook your own at the table. Excellent flavour from 28day Aberdeen Angus beef, choice of Sirloin, Ribeye and Fillet with Steak Chips and Mushrooms on the side.
Dewan Mumin . 2024-09-08
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Always great food and friendly helpful staff - the best Indian Restaurant - highly recommended
Jane Keith . 2024-08-30
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Nice food and friendly service. Currys could have been a bit hotter for the supposed spice level, and some of the meat was slightly over done but would visit again.
Richard Skinner . 2024-08-22
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Food excellent and very attentive staff
James Smith . 2024-08-22
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Tasty chicken tikka jalfrezi and keema naan. Friendly service and pleasant surroundings. Recommended.
Ste Smith . 2024-08-19
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Been looking for a new Indian takeaway recently and really enjoyed this. Good quality and portion, tasty, and really enjoyed it. Will be ordering from here again.
Lee . 2024-08-04
MORE AT Just Eat
Very fast and food v Hot still on arrival 👍
Stuart . 2024-07-27
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I can't fault this place at all. Never had a bad meal from here, and I've lost count at the amount of times I've ordered. Thanks for constantly dishing out decent food.
Chris . 2024-07-24
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Biryani was cold. Sauce was good and hot! Naan was nice Korma was good. Nice portion sizes.
Leskey . 2024-07-24
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Very disappointed tonight ….chips were like old warmed up 3 times over …. Popadoms were chewy and had a funny stain taste and the sauces warm ……we thought fancy an Indian after long day at work and we are very disappointed
Gary Shaw . 2024-07-20
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Nice food, good experience. Thanks.
Kelly . 2024-07-18
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Fantastic food. Generous portions. They really looked after us.
Jenny Bradley . 2024-07-15
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A Disgraceful Display of Racism and Abuse I am compelled to share my experience at Silk route Indian restaurant, where I witnessed appalling behaviour towards the staff, particularly my friend’s father, who was subjected to racist insults and abuse during our visit. This establishment not only failed in its duty to provide a pleasant dining experience but actively condoned discrimination and harassment. The incident involving my friends father was despicable and completely unacceptable. No one should endure such treatment, especially in a place that claims to offer hospitality. It is disgraceful that management allowed this behavior to occur unchecked, tarnishing the reputation of the restaurant irreparably. Moreover, the food and service were overshadowed by the toxic atmosphere perpetuated by the staff's behavior. The lack of respect for customers and fellow employees is indicative of deeper cultural issues within the establishment. I strongly urge potential patrons to reconsider supporting a business that fosters such toxicity and hatred. Discrimination has no place in any workplace, let alone one that serves the public. Until there is a significant change in management and policies, I cannot in good conscience recommend Silk route Indian restaurant to anyone.
umul sheikh . 2024-07-14
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ABSOLUTELY DISGUSTING RESTAURANT!!!! DO NOT VISIT. This foul restaurant hires employees and verbally torments and abuses them. Their treatment of staff is extremely unethical and they treat them as if they are slaves, they overwork them to the point of literal mental and physical torture. My father was employed by this restaurant for a week, he is a kind, peaceful and calm mannered man who just needed a stable job to support a family and put food on the table. The rude employer and the employers wife (who was even worse) treated him as if he was nothing, as if he was of no value at all. They then sacked him, for God knows whatever reason, my father is competent and has been in the restaurant industry for over 3 decades, but has never worked at an organisation that treats their employees with such less respect. If you want to keep supporting this kind of behaviour and maltreatment, then continue to dine here, but if you agree that it is completely unacceptable, do not give them any of your business! They might seem nice and friendly to your face, but what goes on behind closed doors is quite frankly inhumane, my poor father was left mental issues and has to take rest from working just because of what this business put him through. This business is going to be reported and they will be dealt with accordingly.
Anjuma Begum . 2024-07-13
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We went early last night. Group of 6. The food and service was perfect. And a fair price. Highly recommend a visit here.
Denise Kee . 2024-07-09
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really friendly staff and great service, however it was really expensive for what it was and a few after hours after eating there, i felt quite ill. i think it was the spice level, should’ve gone for something a bit milder.
m 103 . 2024-07-07
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Awesome yet again, that Bengal Handi was sublime
Timbo . 2024-06-15
MORE AT Just Eat
By far the best Indian restaurant in Lancashire. Fantastic service, always remembers us when we go and the food is to die for. I recommend the “beef me up” and definitely don’t leave without a Peshwari Naan 🫓… brilliant place, wish it was closer to our home ⭐️⭐️⭐️⭐️⭐️
Luke Dempster . 2024-06-13
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Excellent curry and quick delivery
Gerald . 2024-06-13
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The driver got lost. He was in an incorrect location, after the initial call to say he was outside, he didn't pick up for me to advise him he wasn't. He was literally 2 minutes away, but he could not understand my directions. After 20 minutes and tracking him on the app I went out to find him on foot. I found him walking around a car park with the delivery bag unzipped, when I met him he passed me the food. I've took this back to find it barely warm. I am very disappointed with this
louise . 2024-06-02
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My go too Indian when I fancy it, never been disappointed yet.
Jay . 2024-06-01
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Second time ordering as the first was so good but I think this time was even better!!
Stephanie . 2024-05-28
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Food is delightful. Friendly staff and couldn't do more. Well worth a visit.
Louize Hodson . 2024-05-27
MORE AT Google
1st visit large group of friends, when requested a Menu informed Buffet only 1pm-4pm. Starter's consisted of a mix of Chinese food aswell- Prawn crackers but no poppadoms, yet staff member was walking round eating poppadom. Lot's of variety various meat/veg Curry's all cooked well, but all very mild. I thought all the buffet was very basic in taste not really seasoned very well using different spices to give a better strength in taste. Maybe the Menu on an evening/other days is better, but for the Sunday Buffet it's nothing brilliant for the price you pay £15..When I questioned desserts & prices & requested a Menu, staff member was avoiding this & stated they'll have to check the price. I wouldn't say this is the best Indian restaurant at all, polite respectful staff, but it would suit families who don't like too spicy food.
Manjeet Kendrick . 2024-05-26
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Disappointing!! Always a super meal at Silk Route but our set meal takeaway was not up to their usual high standards.
Karen . 2024-05-24
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disappointing meal , ordered prawn curry an they still had the tail on them an very Rubery. had jalfrezi no spice what's so ever an chicken wasn't the best , other meals we had in past been spot on.
Wyn . 2024-05-12
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Have previously had a take away when we had friends round and was looking forward to the food. Went with friends to an Elvis tribute night last night. Entertainment was fab and we had a very good night. Unfortunately the food was not as excellent as I had expected from our previous experience. Perhaps this may have been because of the numbers being catered for on the set menu - the food was sadly bland lacking in flavours that you come to expect from this cuisine. We also waited quite some time before our order was taken and between starters and main. We paid £32.00 per person (plus drinks) but the entertainment was included and well worth it
Kate Bird . 2024-05-11
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lovely lovely food!!!! these people have helped me stop eating Kormas and try new foods
Dylan . 2024-05-11
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Amazing food 😋 reasonably priced well worth a try
adrian mein . 2024-05-07
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Lovely but they missed out the steamd rice! Please refund me the difference
Emma . 2024-05-03
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Wrong order was delivered, no response from just eat, so I called Silk Route see if they can sort it out, they didn’t want to help at all
Dave . 2024-04-27
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The food was brilliant. We have had a brilliant time.
Keshani Peiris . 2024-04-27
MORE AT Google
Staff very friendly. Food great
Emily Bracken . 2024-04-27
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Best curry house in preston by a mile! Get curry from here all the time, would deffo recommend. The staff and the service are impeccable 10/10
Saskia Cox . 2024-04-23
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Chicken falls apart. Cooked perfectly
Mark . 2024-04-23
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Great food. Great service. Would recommend to anyone. Will definitely be going back.
Ahsan Ghoni . 2024-04-16
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superb as usual, always quick delivery, would highly recommend 👌
Elaine . 2024-04-12
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Superb! We rarely treat ourselves to a takeaway and we were impressed with The Silk Route tonight. Huge portions too which is always a bonus!
John . 2024-04-10
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We had a family banquet for 20 people and two babies for a child's birthday here in the weekend. Would just like to say a hugh thank you to the manager and all the staff, they did brilliant job. Everything we asked for prior on how we wanted it, was catered for. The atmosphere was chilled and relaxed. From the starters, mains and desserts the food was delicious and catered for our spicy taste buds. The desserts were delicious, especially the Kinder Bueno cheesecake and the mango lassi was so tasty. The naans were so soft and fresh. We had so much food leftover, they were kind enough to let us take it home. I had family from near and far they all commented on how the food was really nice and delicious. Cannot fault it. Thank you, we will be visiting again.
Nat . 2024-04-03
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As usual the food was amazing, you get large portions too. Best Indian in Preston to dine in the lovely restaurant or to take away. Definitely recommended.
Elaine . 2024-04-01
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No issues. Quick service. Good food. We got what we had ordered.
Julie . 2024-03-30
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Had a brilliant night Went again food and service great
Phillip Rukin . 2024-03-30
MORE AT Google
Great food, friendly and helpful staff. What more do you need.
David vesty . 2024-03-30
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Fabulous food here, and there is a great option for vegetarians if you want to, substitute any non veg with the quorn option.
H P . 2024-03-30
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Pakoras were very disappointing
Alistair . 2024-03-24
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Amazing! I’ve heard so much about the silk route over the years and now I know why! The prawn chaat puri was delicious! The chicken jalfreizi was so good- full of flavour but not hot!! Everything in fact, was amazing!! Will be visiting again !!!
Evie . 2024-03-23
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Popadoms smashed to bits. Curry good.
Mark . 2024-03-22
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First time visit after being recommended by family. It certainly didn't disappoint. Food was amazing and reasonably priced, great atmosphere and lovely staff. Highly recommended and we will be back. Thank you.
Shelley Calvert . 2024-03-19
MORE AT Google
Fantastic food, and a great place to eat,but I would avoid the all you can eat Sunday buffet, food is not as good and very limited, all main dishes were chicken, no lamb or prawns or keema.big queue for onion bhajis,and prawn crakers instead of poppadoms bit strange that.
Ray Hulley . 2024-03-17
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My food dint turn up at all..I would like a refund
Katie . 2024-03-17
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Hi the meal was lovely. The pops were a little overcooked, and the Onion Bhajis were missing from our order. Best Wishes, Greg and Chris
Greg . 2024-03-17
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First time ordering from here after hearing good reviews and it did not disappoint! Starter and curry were both delicious, delivered hot and fresh. Will definitely be back, thank you!
Andrea . 2024-03-15
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Went for the Sunday buffet. Room is elegant, lovely sofas, seated quickly, as only 4 other tables in. Lots of empty serving dishes, weird combination of Indian and Chinese dishes - red curry (thai), sesame chicken (chinese) samosas (indian) spring rolls (chinese). Multiple varients on "chips". Veg pakora like chewy rubber after sitting so long on the plate. HORRIFIED to find prawn crackers in place of poppadoms! This is a basic. We were told we could order food that had run out on the buffet, but then the bloke vanished and the only other person on the restaurant floor didn't understand English well. When the freshly prepared chicken tikka arrived it was excellent, so perhaps it's only the buffet that's appalling. Overall, mad expensive for not-very-good experience. Do fewer dishes and do them better.
emma jobling . 2024-03-04
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Absolutely perfect every time!
Becca . 2024-03-03
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Had a take out ordered a keema naan and got a pain one. Paid cash and delivery driver didn’t have any change so cost me more than expected. Food was nice just disappointed it wasn’t the right order.
Emma Neilson . 2024-03-01
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arrived within the estimated delivery time. food was hot and absolutely lovely! Will definitely be ordering again .
Rebecca . 2024-02-25
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Always great food good communication and service
ged . 2024-02-22
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Ordered two main dishes just full of massive onions and tomatoes. You couldn’t taste the difference. No Authentic cooking
Laura . 2024-02-22
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Amazing food and staff, catered for our family of 20 with piping hot food
Michelle Mcewan . 2024-02-13
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food arrived and the chicken was missing from the chicken tikka main. We phoned the restaurant and literally a few minutes later the chicken was delivered by someone from the restaurant, not a just eat driver. Absolutely great service from the restaurant and delicious food as well. Thankyou.
Mrs . 2024-02-04
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Just got home from a fantastic Tina Turner tribute act at the Silk Route. The food was excellent too. Hope you book her again.
Margaret Wallace . 2024-02-03
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food is Amazing we defo recommend thank you
Stacey . 2024-02-03
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Excellent food - highly recommended
Gill . 2024-01-30
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Great choice of food, very hot and fresh. Great service and enjoyed my first visit. Definitely be back.
Katrina Martin . 2024-01-21
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Food missing from order but delicious
Janine . 2024-01-20
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Food had excess water run out of it. Distinctly average at best.
Lawrence . 2024-01-19
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Booked in at 7.30 last night - instant polite service and excellent food - toilets clean and cold beer 5 stars
Chris Catterall . 2024-01-14
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amazing food, will definitely order again
Sarah . 2024-01-14
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Great evening I really enjoyed it 😊
Thomas Quinn . 2024-01-13
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1st time and won't be my last,brilliant place.
Michael Wood . 2023-12-31
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Went to Amy Winehouse night and had a great night. Food was amazing and staff very friendly
chris o'donohoe . 2023-12-29
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Excellent service and quality food
James . 2023-12-24
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Been eating here for years and we are never disappointed. Food and service are faultless. Always first choice for a visit to an Indian restaurant.
Elaine Madden . 2023-12-23
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I can’t believe I have lived in Preston for years and never tried this place. Absolute value for money will defo be back.
Lianne Harris . 2023-12-21
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First Indian i’ve had this year and thought i’d try here for the first time. do not regret my decision at all -food arrived quickly, piping hot and absolutely delicious. Good value for money and great portions. Garlic Nan was amazing. Thank you!
Emily . 2023-12-16
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All dishes are sweet.who like sweet food can choose Silk route except “Hot chiliphile” The service and atmosphere was Good. Rice looks like not boiled😳
Jomon CJ . 2023-12-12
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I meet up with a friend who lives in Southport every two or three months and as I live in Rossendale we choose a restaurant which is roughly the same distance for us both to travel to. For a few years now we’ve been visiting the Silk Route and have never been disappointed with either the food or the service. Now and again we’ll check out another Indian/Chinese/Thai based on Tripadvisor reviews for a change, but none of these have become our default place to eat. When trying other places it’s usually a real pain finding parking, whereas the Silk Route is brilliant for parking. I’ve written one or two reviews already as it’s important to keep updating what a place is like - fortunately the Silk Route has remained excellent for as long as we’ve been attending. Previously I’ve given straight 5 star reviews, and would give 4 and a half stars now if I could, as the only thing preventing another five star review is the fact that there used to be a desserts menu with my favourite ‘Funky Pie’, but now there’s no desserts menu and there’s only ice cream on offer…..which is nice, but not ‘Funky Pie’ nice. I’ve read a few one star reviews on here and don’t recognise what they describe, so suspect there’s other motives at work.
boxinghris . 2023-12-10
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Went with a lot of people from work. Lovely food really helpful and attentive staff
Stephen Marshall . 2023-12-09
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Our meal was over two hours late. It was also cold when it finally arrived. I rang the restaurant and they said that I had to take it up with just eat. Using your website there isn’t a way to contact anyone. Very poor experience.
Simon . 2023-12-02
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ordered pretty much the same as last week, but no where near as much meat in mixed grill, lamb chops cold and chewy, inedible tbh, spent £53 tonight, not worh it..!! Will try somewhere else next week I think.
innes . 2023-12-02
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Not as good as I remember it being. Naan breads were pretty cold and too chewy. Madras felt pretty unexciting.
Adam . 2023-11-26
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Really good food. 👍 highly recommend!
Shell . 2023-11-25
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Food was great and delivery time was accurate
Tom . 2023-11-18
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Food quality and especially the service was not good ,never visit there Your response itself was rude and the same we faced it while dining in .Nothing new If you are in service industry you need to learn to be polite
Kinjal Patel . 2023-11-17
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Mr and my brother visited here whilst doing a course for work. The food was really tasty and the menu caters for all people with different tastes etc. Service was slightly slow but definitely worth the short wait I would definitely visit again.
sam Weaver . 2023-11-12
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What a great night of food and music thank you silk route and AK
Paul Cookson . 2023-11-11
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Both eating in and takeaway you can't go wrong. Been visiting Silk Route regularly for over a year and just won't go anywhere else now. Such a wonderful welcome every visit. Food is amazing, service is wonderful. Can't wait for my next visit.
Kirsty Quigley . 2023-11-11
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THEY DON'T EVEN KNOW HOW TO TREAT THERE CUSTOMER. RACIST PEOPLE AND RACIST MANAGERS. IF I WOULD BE ABLE TO GIVE REVIEW WITH 0 STARS I WOULD DO THAT AS WELL.
Aamir Kokariya . 2023-11-11
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Been there for the first time and would never recommend as the bar lady and manager were behaving rudely which was really unprofessional and told us “you don’t know how to order “ which is awful . Would never recommend
safwan hafejee . 2023-11-11
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Had awful experience with the manager and the bar lady . Treated me and my friends very rudely . Ruined our evening by going there . Awfully racist people . Would never recommend
Fahima Matliwala . 2023-11-11
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Excellent quality food and excellent customer service and care. Well done 👏.
Zohra Patel . 2023-11-09
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