Sileby Cottage in Charnwood

Can't believe what was happened to this place. I am your regular and this is first time im feeling uncomfortable with your place as the services was too low and the foods was disgusting . Try to discuss with customer service but nothing, Too rude😡 Save your money to others places maybe you could get better services and better foods.

If i could give 0 stars i would. Family of 4 all have suffered with horrendous food poisoning from this place. Have reported them to environmental health.

What has happened to Sileby Cottage, gone right down. Service not brilliant, in fact quiet rude. Picked my order up when I got home one main item missing and husband said his prawns were not cooked enough, when I rang I was told be hour half for them to del or I could go back an pick it up, which I did. No apologies from them. We won't be using it again.

Placed order and it was delivered 90mins before wanted and 1 dish out of 4 wrong . Contacted restaurant and they collected wrong order. New one arrived at correct time but was original order reheated, noodles overcooked and slimey and same dish wrong again and no prawn crackers! Got refund but whole experience bad wish had chosen to go elsewhere

Worst Chinese I have ever had! The rice was bland and flavourless, the chicken tasted old and horrid, i could not eat it. Will never order from here again, it’s a shame considering a few years ago this was the best Chinese around.

this is the most lush chinese i have ever had , the chilli chips honestly are too die for

Was once our go to for a Chinese, but after tonight won’t be ordering again. Food smells like wet dog which straight away put us off. Food is tasteless & spare ribs had barely any meat seems asif there has been cut backs with this! Unfortunately a loyal customer lost

Perfect food, happy to help you pick fast service, side note have money ready.

First time I've ordered. It will be my last. Beef chow mein tasteless, king prawn toast burnt and not a sign of any prawns at all , prawn crackers soggy

Used to be very good, now food is not so good, Had a few occasions with food being poor and even very Sharp pieces of plastic within the rice. Not to worry you'll get another rice but that's it. Last order placed today no more from this place. Take note of the very many bad reviews. Go elsewhere.

Spring rolls were much improved from last time. . Well done Sileby Cottage X

Lovely food. My favourite Chinese takeaway

Food was dead, no flavour, too salty, slimy Not recommended

Some of the order didn’t arrive, so they sent additional items late . We requested the whole order re sent as we didn’t want to eat separately. Lady was rude on the phone and hung up. Whilst food quality good, this isn’t the first time it’s happened and would expect a better level of customer service.

The food was fine but I ordered chicken a D prawn balls, but only got chicken.

crispy chilli beef was more like sweet and sour. not a hint of chilli, and was as chewy was a leather shoe

Horrible won’t be ordering again

Always good, wish they offered a large size curry sauce

Noodles were very plasticky, salt and chilli chips had no seasoning. Curry sauce cold

Food arrived on time, however there was hardly any taste to any of the meals. We have used previously and it has been lovely. However on this occasion it wasn't great at all. we will probably use again as it's not far from us.

Can't complain, food was cooked well and really tasty. Ordered in store and the food was made quickly. Would eat here again. Staff was super friendly. Parking for pick up can be a little busy outside store, however not problematic. Will recommend you try.

It is always great food from there

Ordered here before and it was great but this time not so good. Chow mein tasted like it was burnt and the egg fried rice was very over cooked. Both dishes had to be binned. Everything else that arrived was good though. Hoping it was a one off, I think this was the third time trying this place out.

The food was not fresh. I even had a piece of chips in my chili and salt chicken. The chicken was hard it tasted like a left over reheated

Was more than 2 hours late, food was cold

The sauce wasn’t bbq, it tasted like black bean, it was late due to the floods which is out of anyone’s control but this made the food slightly cold I’ve had a better experience previously

Food arrived partly cold, and was not very nice at all

arrived cold spare ribs were poor quality more fat and just cooked. normally very good but today was very poor

Always good food from here, arrived piping hot, seems to have crept over the £30 mark now but everything has gone up, will continue to order from here as quality is worth it

Poor delivery service, our food was over 50 mins late and was stone cold when arrived. Unfortunately this isn’t the first time. Really disappointed.

Arrived very late and no answer when calling!

Tasty food exactly at the standard I have grown to expect from Sileby Cottage.

Rang to find out where order was and woman was extremely rude. Had messaged to say order was with driver and half an hour later still no show. Then took another 15 mins after I phoned for food to arrive.

Food tasty, hot & ready on time. Friendly service too!

The mushroom rice was absolutely delicious, however the ribs were very dry and chewy!

usually all good but didn't deliver chips I rang and requested a refund which I never got

I’ve been using this restaurant for 20 plus years. This was one worse meals I’ve ever had. Not only was it an hour late there parts missing and what was finally delivered was cold.

Fantastic service and Food was delicious. Highly recommend

We just fancied something different, and WOW did I make the right choice Box 10 is fantastic. Compliments to the chefs

Love the food from here it’s always hot and so tasty

It arrived late and it was cold when arrived, ordered approx one and three quarter hours before. Still warming up so no idea of quality of food. Sorry very rarely complain. Won't use again.

Amazing food! Phoned shortly after ordering to make me aware it might take longer to deliver due to flooding in the surrounding area but then arrived earlier than time stated. Absolutely faultless! Fantastic food, piping hot! Perfect!

Unfortunately the order wasn't checked before sending out for delivery and our Sesame Prawn Toast was missing, which we had paid for. Refund pending from Just Eat.

Food was barely warm and had to be warmed up in microwave. Not to usual standard

The chips were re cooked the rice was stodgy and only just warm. I didn’t end up eating it

Having had two great meals from here it is now our 'go to' chinese takeaway. Lovely food, friendly service.

The food was nice ,but the delivery took ages. They gave us 20 minutes window and still it was deliver 20 minutes after it estimated....

Food is normally great but this time was barely warm. If I'd wanted to have been heating food up then I wouldn't have ordered in the first place

forgot chicken balls and awful service

Food was very late. Chips were dry, beef was awful. Wasn't a nice meal at all.

Quick and easy, ready to collect in less than 10 minutes.

First time ordering from here. Wasn’t too bothered the food was a bit late as I expect this on busy evenings. However food was bland and devoid of any flavour. Myself and my partner ate half and the rest went in the bin. The food tasted of a restaurant that’s lost they’re passion and are serving people to try and make some sort of income.

Fantastic meal from sileby cottage. We really enjoyed it!

Ordered loads off times from sileby cottage Always great piping hot food when arrives Highly recommend

On time as usual and to their usual high standard.

Lovely tasty food and hot. Thank you

The first time ordering from here and our food turned up and was missing a main dish. Called the restaurant and was told this would be sent out as a priority and will be 15 minutes. 25 minutes later i called again and was told this is now being sent out, food arrived 15 mins later all other food cold. Not impressed. Delivery driver and lady on the phone both lovely though and very apologetic.

They were closed for refurbishment

Used this place for a long time but haven’t had a Chinese for a few months everything tasted different from usual and very dry. Chicken balls were flat and again over cooked and dry. Unfortunately won’t be returning even after using for years

said would be delivered between 6:55-7:05 and arrived at 6:20, 20 mins after ordered😁😁

Food was freezing cold when it arrived so it tasted awful as we had to reheat everything

Delivery driver left food on doorstep in the rain and drive off before I even answered the door. Food soggy chips like they’d been microwaved. Not tried here before won’t be trying again.

Was was late, when arrived it wasn’t our full order. Tried to speak with the delivery driver who had the rest of our order in the car who because adusive and drove off. Upon calling Sileby cottage regarding our order we was told they have been busy and they apologised - we was asked if we wanted our order making again which went to collect only to arrive and have what was missing from our order waiting. So not only did we get half of our order late and being inconvenienced to collect the other half we had cold food in the end. So disappointing as we order from here when having a takeout.

Food very good but delivery was left on the doorstep without waiting by the driver

Chips looked like they were re-heated and chow mein was very greasy.Very disappointed as we always loved the food from here.

Almost 2 hours delivery. Half the order was cold.

Curried sauce tasted like blended peas no spice to it what so ever, even the free prawn crackers tasted like chewing cardboard. No flavour to anything. No the wonder it wasn't busy in there.

A little late but still very good food.

Hopelessly over-cooked, and therefore dry, spare ribs. Tried to cover this up with tasteless sauce. Other dishes were bland - very poor. Prawn crackers were stale. Won't use this outlet again - there are plenty of much better options. Shocking waste of money.

Food was excellent and still hot! No problem being early!

Good was amazing, driver was 5 star

Excellent food excellent service all ways

Lemon chicken lovely good quality of meat

Food was ok but, no noodles in the chow mein and, no sauce with the starters. No where near as good as orient house, had to try but won’t be returning.

Hair in the food made wife sick from the hair,and the chicken didnt taste right wont order from there again

Little disappointed that most things are 60p more when you use just eat but if you order direct it’s cheaper

Everything we had was tough and chewy as though it had all been reheated - even down to the chips! The sweet and sour sauce was thick and congealed. The worst Chinese take away we’ve ever had. The only positive was it was delivered on time but I would rather have a fresh meal and it take a bit longer!

First time using sileby cottage ( barrow resident ) and oh my days !!!! Amazing. Good piping hot , on time. Tastes incredible !! Thank you 😎

Wow wow wow best Chinese I’ve had around everything perfect the crispy seaweed done to perfection I’ve never liked seaweed before but decided to try some in love😍😍😍😍

Food very bland, but arrived early - and lots of it.

Food was lovely and nice and hot.

Chilli salt chips tasted plain

Absolutely fantastic dinner, as alway, Arrived on time, very hot, by a very nice delivery guy 👌

Food was delivered in time frame and was delicious and hot.

Bizarre combination of greasy yet undercooked, won’t be ordering again.

Absolutely delicious and steaming hot!

Always great food from Sileby cottage. When we ordered said delivery time was around 60mins but came within 30mins, piping hot. Cant complain 👌🏻

The restaurant had added an extra £3.50 to the bill. Which I refused to pay. The beef in the chop suey was fatty, the sauce was watery. The chicken balls were greasy & some sections the chicken burnt to the batter. I was very disappointed & won’t be ordering again.

Great takeaway restaurant. Would definitely order from again. Super fast delivery

Delivered to my truck, on a trading estate. Found it straight away. Great service

Best Chinese Takeaway ever !!!

Prawn toast and spring rolls were very greasy and prawn toast a little burnt. Chips tasted stale. Sweet and sour chicken balls sent with curry sauce and not sweet and sour sauce. Won ton soup nice though.

Food was warm and far too salty. They forgot to put one meal in the order and once home and realised their mistake, they would not refund for this. Last time we ever use these now as to many mistakes and poor quality.

I've been a continuous customer here for 10 years. My last meal was terrible however. Every dish was just bad. Won't be going back

The sweet and sour sauce was very watery and the chicken balls were very salty.

Absolutely awesome food highly recommended

Food was cold and tasted horrid ended up in the bin don't order from here

Amazing food, tasted fresh and non greasy. Really great service will definitely be ordering more in the future ❤️

Very fast delivery. Tasty, hot food of good quality. Will certainly order again.

I regularly use Sileby Cottage and it’s always been great. I’m not sure if they have a different chef but my meal was awful. In particular the king prawns in salt and chilli were not nice, it definitely wasn’t prawns, possibly squid. Bit disappointing.