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3.5

Based on 48 opinions finded in 1 websites

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Nº 718 in 1033 in Croydon

Nº 26 of 46 Chinese in Croydon

CUSTOMERS TALK ABOUT DISHES WITH..chickensichuan
Score
OpinionsNoteTripAdvisor483.5

comment_iconOpinions

Had numerous takeaways from here and every time we hope it's going to be better than previous one.. but no! Used to be lovely a few years back but now it's basically gone to pot..please get a new chef!!!!

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Navigate816855 . 2019-11-16

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3 of us had a very good Lunch at Sichuan Garden. The food,service and ambiance was of a very high standard. VERY HIGHLY RECOMMENDED.

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KennethKeithC . 2019-11-05

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The worst ribs I have ever tasted, they were tasteless and in fact tasted of unseasoned meat. When I complained to the owner who was dismissive, all he had to offer to replace them. Why would I want the same when having been put off already! What he should have offered is either the money back or offer to take the money off our next visit. I have been frequenting the restaurant for over 15 years and all I can say bring back Ben. We need another chinese restaurant In Coulsdon!! I AM NEVER GOING BACK Have a look at the photo having pulled the meat of the bone

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BHKingswood . 2019-07-19

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My daughter collected a takeaway for the family which was ready just twenty minutes after her telephone order on a Saturday evening. The food was tasty and all devoured with relish. Obviously not able to rate the restaurant but takeaway service all good.

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alan2303 . 2019-06-29

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Decided to stop in Coulsdon on the way home and parked just outside the Sichuan Garden, so thought we would try it. Very prompt service and food quality was great. Hot and Sour soup especially commendable. 2 soups, 2 beers, 2 rice, 3 main courses came to £51. Only negative aspect was that food was served on plates with fork and spoon, not in bowl with chopsticks. Had we asked, I'm sure this would have been catered for. Enjoyable meal. Would recommend and return.

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leeuklondon . 2019-06-08

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Service was great, we went on a Tuesday evening and it was very quiet so lacking in atmosphere. food was all freshly cooked and delicious.

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Marie K . 2019-05-30

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My family and friends have been going to this restaurant in excess of 25 years and have enjoyed a consistently high standard of cuisine and service. Sadly with the passage of time most of the kitchen and waiting staff have returned to Hong Kong. Although this has contributed to a slight drop in excellence with some dishes it still remains an enjoyable experience. It is worth noting that some dishes are better eaten in house. For example smoked chicken loses some of its excellence as a take away but in no way can the restaurant shoulder blame for a personal choice. It is certainly not the cheapest but it is worth paying extra for quality.

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Thepairofshoes . 2019-05-23

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Really good local Chinese and much more authentic than most. The Satay is wonderful, the black bean sauce really good and the crispy beef shreds excellent. Try it, you won't be sorry!

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Johnnyjeiko . 2019-05-22

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We decided to try this restaurant having not been there for several years after we moved out of the area. We found the food excellent, and the service from Tom attentive and friendly. Food was good quality and arrived piping hot. It was nice to see crispy lamb on their all you can eat set menu which is available Sunday to Thursday at £18 per head. We will definitely return.

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133jeannettec . 2019-05-09

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Excellent food I would definitely recommend the Fried salt French beans and have some toffe bananas or apples for desert. The staff are very nice and friendly and help advise you on popular dishes . Definitely would recommend this to friends &family.

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Aidan1998 . 2019-04-07

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the rudest people I have ever met in my life, the staff have absolutely no respect for anybody and make you feel like rubbish for asking for anything, I wouldn't go back there if someone paid me. who deserves to be treated like that

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stephanie p . 2019-02-24

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The best Chinese, have been going here for 30 years, each time the taste is tantalising. Also have food delivered, it’s really quick. I still don’t understand why people don’t give it 5 ⭐️.

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Odyssey520571 . 2018-09-28

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With friends that go regularly. Had been before and agin it is good food at reasonable prices? I like it as Sichuan cuisine if more flavoursome than typical bland Cantonese and this visit didn’t disappoint

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Allan M . 2018-08-28

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We had a sneaky work lunch from here one day and it was amazing! Best chinese had in a while! The broccoli tempura was so good as was all the other dishes we had! Will definately go back!

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Sarah G . 2018-08-08

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I love Chinese food but im very particular. this is outstanding standard or non greasy, flavoursome Chinese. I have just moved to coulsdon and so IMPRESSED that I can honestly say I have found the best Chinese in Surrey. I would prefer to keep this gem to myself BUT its so good they deserve the recognition. WELL DONE - TOP MARKS 10 out of 5 stars!!!!

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Palmerjhuntravels . 2018-07-23

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You pay for what you get. Its really tasty, not greasy. Quick fircdelivery and very friendly. I wouldn't go anywhere else

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hassyho . 2018-05-02

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I've been coming here off and on for over 35 years and the place doesn't appear to have changed that much.

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redmike123 . 2018-02-22

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We came here for a midweek Birthday meal for a family member, we were a party of 11 and when we arrived the place was pretty quiet.

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Chinchitchlud . 2018-02-17

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Friendly service, waiters were helpful in describing and recommending dishes. I have been to many Chinese restaurants, this was definitely the best. We had a set meal, eat as much as you like for £18 per head, beware not to order too much, the portions are very generous.

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Surrya K . 2018-01-28

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We visited the restaurant on a busy Saturday Evening

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lamptechonthenet . 2017-11-15

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Just popped in for mains & a drink (no starter or dessert). The service was prompt & friendly. The menu options seemed good. The drinks options seemed a little limited but nobody found it difficult to find something they would like to drink.

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Pat D . 2017-07-06

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Este es mi local chino, sólo vienen aquí cuando quieren quedarse cerca de casa. La comida no es nada especial, la media verdad. Las porciones son muy generosas, siempre nos dan un buen servicio. Su oferta durante la semana tranquila y es muy buena. Este hotel de precio razonable para el servicio que te dan. Se lo recomendaría a un amigo. . .

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Chris166 . 2017-05-04

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Got a takeaway from here a couple of days ago. food was nice and was enjoyed by all the family. on downside was my portion calculations so we ended up with loads left so we ended up with chinese again last night!!!

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Paul G . 2017-04-17

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If you want to eat or takeaway from a really top drawer Chinese restaurant this is it - the food is exceptional and always consistent whether you are popping in for a take out or bringing colleagues here for a corporate meal

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Roland M . 2017-04-10

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Almuerzo con mi esposo y mi madre. Llegamos a la 1. 30:00 y fue informado que cerraba a 2. 30:00 h. Ordenar fue fácil, la chenin blanc era buena mientras que mi esposo tenía cerveza tsinga. Las porciones más grandes que nuestro lugar habitual y muy abundante. Pollo ahumado era fuera de este mundo. Vieiras szechuan divinos y el char sui era perfecta. Bill 3 vino a £74 incluyendo el servicio. Sin duda volveremos.

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toddteddy . 2017-02-26

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Vine aquí con mi novia para cenar temprano. Hay aparcamiento en la calle fuera de la carretera principal y calles laterales. El restaurante está tradicionalmente decorado con un montón de obras de China. El personal es muy atento y amable y el servicio muy bueno,...

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ScabbieMcD . 2017-02-18

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Servicio Asqueroso, comida era de enviarlo. Pedimos doble y nos dieron camas individuales pero me cobraron por las dobles. Muy mala calidad

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Nix10000 . 2016-05-28

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Yo entramos en el restaurante, se puede comer el menú. Todos los platos cocinados recientemente. Buena variedad de platos y todo muy sabroso. Gran gambas en los principales campos. Restaurante muy concurrido nunca parece que es una vergüenza. Volveremos muy pronto.

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KateLondon_9 . 2016-05-10

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This is the best chinese in miles. Trust me....we have tries them allAll I can say negative is they are a bit pricey but I would pay an extra puns or two on a dish knowing it's going to be delicious and devoured. ..unlike other chineses we had when the looks like you could feed another 2-3 quite substantially with the left overs. PLEASE DON'T DO YOURSELF A DISSERVICE. .....HOME TAKE OUT DINING AT THE NEST OF THE BEST 9/10

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Laura G . 2016-04-15

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We went for dinner and had the all you can eat. It was delicious and definitely above average. The waiter was lovely, very attentive and you could rot fault it. The crispy duck is actually crispy and the prawn toasts delicious. I had the Chinese curry which was very tasty and all my friends' dishes looked lovely.

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DorisDay2014 . 2016-01-26

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Having visited Sichuan Garden many times in the distant past, I had a very lacklustre experience some 8 or 10 years ago and didn't return, until last week, when a friend took me, and my daughter there. Wow, we had the 'All you can eat' menu and it was really excellent, Fresh produce, freshly cooked and as much as anyone would want. I will return next week to check it again, just to be sure?

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MostynJones . 2015-12-16

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Use to go here a lot back in the day.. Was pretty decent then.. Suddenly its all change.. Bill never seems to add up.. Not sure what state the kitchens in or the quality of the raw ingredients...Food quality has dropped and its a pitySomethings not right about this place anymore.. The staff walk around as if they are on edge.. You don't get that warm welcome feeling and the table banter is non existent.

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Bhav370 . 2015-12-07

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I am so happy to have found this Chinese- there are so many disappointing ones in Croydon which leave me feeling sick after. The food here is the best Chinese food I have ever had in the UK, the specials are always delicious, the service is friendly and they make you feel welcome. I have converted many family and friends to this restaurant and I have had great feedback. You must try their special chilli and garlic oil

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Neekyneeks . 2015-09-08

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My family have been using tge Sichuan garden for over 20 years, in recent months the service and food have been poor. Today was the final straw they failed put the correct order together and the rest of the food was very bland. We will not be going back

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Jennyw101 . 2015-06-06

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As a family, the Sichuan Garden used to be one of our favorite restaurants to visit but now I doubt we will ever return. On entering, we were greeted by a waiter who seemed less than happy to be there and an almost empty restaurant. When it came to ordering our meal, we ordered a set menu for 2 people and the 3rd person ordered their own food, however the waiter advised that this would be far too much food to manage so we went along with the waiters suggestion. Once the food eventually came it was soon apparent that this was not the case and one of the party went home very hungry. Sadly we will not be returning, the standard of service, standard of food and portion size have all gone down. A much loved and visited restaurant is now one to avoid.

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debskadoo . 2015-04-29

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We came here for Mothers' Day and were delighted that they could book a table. It started very well: we ordered a fixed menu as we imagined this would save them time. They brought the drinks, there were only three tables with people on them...and then they took 20 minutes to come and get our order, noticeably taking it after those of some later-comers. They did a poor job of explaining the fruit platter for dessert, just saying 'Apple or banana?' And being quite put out when all four of us didn't order the same thing.We ordered and the starters were very good. Main course less so and again, it took ages to come. They then came and offered a dessert menu and we pointed out that there were deserts as part of our set meal; when they arrived they were fairly oily fruit fritters (the menu and staff didn't make this clear) and they were equal amounts of apple and banana so why they bothered asking earlier we don't know. Again it took a long time to arrive.Overall it wasn't bad; value was OK, the staff were pleasant and welcoming. It's just that the flustered service was something I'd have expected from a packed restaurant with everybody ordering picky items; it was only half full and we stuck to a set menu to make life easier.

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Guy C . 2015-03-19

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We came to Sichuan gardens for my mums birthday on a Saturday night . The restaurant was near off empty however the service was awful. They seem to focus more on their regular customers and not to those who are visiting for the first time . We asked the manager if they had any non Chinese beers. He simply said no. But when his regulars come in, Carlsberg is presented to them . The food was average . We certainly won't b going back here . No wonder this restaurant is empty on Saturdays !

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patela08 . 2015-02-09

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A lovely night to celebrate my mother in laws 60th.The place was very quiet but for a GP meeting downstairs. The food was great, not cheap but allot better the a take away so the price is justified. The staff were very nice and gave us plenty of time between courses as they knew we were full after our duck course (part of set menu 2).We were also given free drinks for 'the noise' from the GP meeting downstairs which wasn't nesessary but a nice touch. Highly recommend this place!

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Steveshezz1125 . 2015-02-04

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Truly amazing food! We no longer go anywhere else? We have tried lots of other Chinese restaurants and although some are quite good nothing even comes close to the quality of the food?

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542tony . 2015-01-17

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Good, tasty food and quick delivery. The prawns were large and succulent in a delicious black bean sauce. The beef was really tender in the ginger and spring onion sauce. The prawn toast, duck and chicken satay were all great quality. The ribs however didn't have the honey BBQ sauce that we ordered. They came dry and hadn't been marinated. The food was a touch greasy. However, overall it was a delicious meal. Will return.

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KateLondon_9 . 2014-03-29

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We have been visiting the Sichuan Gardens in Coulsdon for the last 35 years, both eating in and take aways. Always loved the food - best Chinese ever eaten - fantastic service and atmosphere. But not any more -since the restaurant changed hands food is diabolical and service atrocious with rude waitresses, slow service, wrong orders and unrecognisable dishes.Last Saturday we went in to order a takeaway - waited an hour for it to be prepared - then were unable to eat it- a waste of £50. The quality of the meat was dreadful - chicken had weird plastic taste and texture. Satay chicken inedible, chop suey had plastic bright orange "chicken" and what appeared to be tinned bean sprouts (thin, short, limp and slimy). Special fried rice was container of rice with dollop of veg in gloopy sauce sitting on top. Really dreadful. Very sad that such a previously fantastic restaurant has lost its way. We will never visit again.

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lucycocozoe . 2014-03-10

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The restaurant has reopened but although no changes have been made in any way to menu and décor it is under totally new ownership and the service is nowhere as good as it used to be. Food was good but varying waiting times between courses, starters came quickly, soup took another half an hour and then the mains arrived in dribs and drabs so that noodles were cold before much of the rest of the meal eventually arrived. The chicken and cashew nuts included in the set menu was quite awful and looked insipid and tasted of nothing so we didn't eat it, did tell the waiter this but he just made a comment about there are nicer chicken dishes available but not included on the set??!!We would go back I think but wouldn't have the set again. All around us people were complaining about wrong orders and cold rice/noodles when the main arrived so hopefully they will get their act together and bring standards up to the way they were when the original owners ran the place.Have rated under very good as didn't want to give average but not very good just good!Will give it a second try and see if things improve. One other thing to add is that for some reason Tripadvisor has put a photo of the outside of a totally different Chinese restaurant, which I think is in South Croydon. This review is for Sichuan Garden in Brighton Road, Coulsdon.

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Familybreaks . 2013-09-07

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This restaurant does not look hugely enticing from the outside but once inside it was a different story and we found it to be well worth the visit. I perhaps accept a previous review that the food does not offer any out of the ordinary dishes but compared to other Chinese food we have eaten locally, it was of a high standard, perfectly cooked and presented and not too greasy. The staff were polite and very attentive and there was generally a great atmosphere, we were there as a family. My only small complaint was that they started to clear our dishes before all of the party had finished eating. Perhaps I'm old fashioned! Overall I would definately recommend this restaurant.

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Phil_OC_13 . 2013-04-27

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After reading all the reviews I was expecting really bad service(pretty normal at Chinese places) but good food, but we received a 5 star service only to let down by the food. There was nothing really bad about the food, it was cooked, but it was bog standard blandish Chinese takeaway stuff, and not really on the level certain people are raving about. All I can say is the people that may be calling this best Chinese ever don;t know much about Chinese food.

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MrClifton . 2013-04-18

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Fabulous food, nice ambiance quite pricey but perfect for a special occasion. If you are a group ask for a round table.

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Jo T . 2012-12-11

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This family run chinese in Coulsdon has been trading for almost 30 years and it's no surprise as the food is as good as any you will find in China Town or the West End of London.Always book beforehand or you wont get in even during the week and try the smoked chicken which is superb. The staff are all great and the owner Ken is a real gent.

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Ian F . 2012-10-13

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Been eating here for ever the food is always good but the staff are rude It's a shame I understand the restaurant has been established in Coulsdon for around 30 years shame about the service

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nigelbrignall . 2012-10-01

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The Sichuan Garden has been going for decades, and that's a tribute to the quality of the food and the friendliness of the staff. The menu includes all the standard Cantonese-style favourites plus a few Sichuan disshes. These aren't just HOT, but reflect some flavours you don't get in other Chinese restaurants.I would agree with the other reviewer, that service can be hit & miss, particularly if they're busy. YOur order will be taken quickly, and food ususally arrives promptly, but after that you tend to get forgotten. You have to falg down a waiter if you want another drink, or if you're finished, and this in itself can be a challenge, as they shoot about and don't tend to look up to see if anyone needs anything.It takes the shine off what is otherwise a good restaurant.

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chrissleight . 2012-08-02

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Been going here for years, food was great, service was good but recently the service has gone downhill big time, the staff are arrogant and rude and the manager is no better.Making a reservation for 15 People was an ordeal and despite having made one, there were no tables ready when our guests arrived.Wrong dishes or dishes that never came out and were charged for. Double charging for Deserts and arguments when pointed out.Needless to say i took out the optional service charge.it is sad that a once great restaurant has deteriorated so badly sadly I wont be eating there in a hurry again.Sorry.

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RazzyUk . 2012-05-18

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