Siam Signature Thai in Sutton

I visited this restaurant after seeing it featured on The Apprentice. Unfortunately, the experience did not live up to the hype. Upon arrival, we were made to feel like an inconvenience rather than welcomed guests. We had to ask whether we could sit down, and instead of a warm response, we were curtly pointed toward a table. The table we were directed to was not exactly clean, next to another uncleared table—despite the restaurant being almost empty. Anisah, the Apprentice candidate, appeared overwhelmed with delivery orders and collections. Meanwhile, a man who seemed to be her father spoke loudly to other diners about having thrown out five customers the day before for swearing—a story that did little to enhance the atmosphere. After waiting 35 minutes and repeatedly asking about our order, we were told how busy and successful the restaurant had been. At one point, we were even taken into the kitchen to be shown how many chefs had been hired to meet demand. I under this was meant to be friendly but really it was just completely unprofessional.When the food finally arrived, it turned out to be a basic Costco-style pizza base topped with Indian ingredients—something I’ve had many times from takeaway shops. It was far from impressive. The overall experience was disappointing: poor customer service, a toilet without soap and a long wait for mediocre food. It took an hour to receive what was essentially a takeaway pizza. Edit: Since I cannot reply I will edit my review and put it here. We were the only customers in the restaurant apart from a couple to our left who left shortly after and 3 ladies in the corner. I find it extremely disappointing you have fabricated that 'our group' (me and my friend)were disruptive. We were not disruptive in any way, we sat patiently waiting for our food. The only interactions we had with staff were asking about the wait time and if we could have the correct drinks that we ordered.There couldn't have been multiple complaints as there weren't enough people physically in the restaurant for their to be multiple complaints.

Order not ready until 1945hrs (25 min. wait). The restaurant was busy due to Valantines night bookings but this defeats the purpose of ordering beforehand and collecting at a designated time.

Great food, delivered hot and on time

Good food,delivery was on time driver was friendly 👌 👍