Shuhel Balti in Wirral

Weak and watery. Truly disappointing.

Ordered a takeaway tonight. The 2 poppodoms I was charged for were burnt and full of holes. One looked like it hadca bite out of it! The food was nice and tasty though.

Amazing,exceptional food, always delivered within 20 minutes of ordering a home delivery. Food comes steaming hot and delivered with courtesy.

We ordered our dinner to be delivered as we have food allergies and have found the food to be safe. Although on 2 occasions items have been missing from our order. On this occasion I had to call and ask where my food was. I had to eat our dinner before our starters arrived as it would have been cold and my daughters were hungry. The food is lovely but customer services and delivery service needs to be greatly improved.

Great place to go for a meal but phone up first allways full

Loved it. Fantastic tasty fresh food

We ordered a takeout & we live 10mins from the restaurant & 1hr 30mins later. We are still waiting !!!!

One of my favourite restaurants in West Kirby. The staff are so nice, accomodating without being overbearing and friendly. The food is well priced and good portions. I often get takeout from here or eat in and it's so delicious. Byob element keeps costs down and means you can bring nice stuff.

Great food and reasonably priced. Would recommend the curried lamb shank it was amazing.

Without question the best Indian in the area. As good as ever

Live the food and service! Booking again soon for birthday..

Very reasonable takeaway price. Staff very helpful and pleasant. Food of a very high quality. Will be back and would recommend

We have eaten at this restaurant a few times and thoroughly enjoyed the meals. This time we opted for a take away, it was awful.... Nan breads were stale, 1 keema nan had a big hole in centre, lamb dupiaza was awful a few pieces of black looking meat that was both tasteless and hard to chew, I am unsure if it actually was lamb. The KP meal was tasteless, bland. So dissapointing when you know they can produce lovely tasty meals in house. We will never place an order with them again

Good quality food - a variety of standard Indian restaurant dishes and specials. Polite, welcoming and generally prompt service. Atmosphere fine for a small restaurant, but we did have some loud customers on a neighbouring table!

One of my regular eat out places. I've been to other curry houses, but this one has always served great dishes and I've never come away thinking I wish I hadn't eaten there, unlike other places. In short, it's a Lovely Balti restaurant, great service, great food and usually a busy and lively atmosphere.

A lovely atmosphere with excellent service and a superb selection of meals. Take your own alcohol which reduces the costs greatly. Consistantly good , can only recommend

Really stuck for something for dinner as we are on the Wirral county park camping and motor home site and nothing around here. Found this place on Google maps. They were so helpful. Delivered to the reception area where my husband was waiting. Food was hot and absolutely delicious and very generous portions. Will definitely order from here again if we are in the area.

Booked a table for 15 people, including a baby of 7 months asked for a place for a high chair, phoned again because two people had cancelled again told them we had a baby with us and needed a high chair . Arrived they didn’t have any high chairs (no other babies in the restaurant) . between myself and my partner we had to keep our daughter on our lap while eating our meal, feeding her and playing with high chair toys . Shes normally very good when we eat out, this spoilt our evening . The food was lovely, staff were rude.

Have had a real bad two visits,food is excellent but service by the elder gentleman is atrocious asking you to move because table is needed for a bigger group when you haven't even finished is just so rude,and when I approached him saying we won't be coming back his answer was,well that up to you, I really would think about booking if just for two 😩

Arrived at the restaurant about 5.30pm it was very quiet only two tables eating. We were seated and ordered our food. There was only two of us and we didn’t want starters so we ordered just poppadoms and a main course each with rice and nann’s etc. The restaurant soon started to get busy with people being turned away at the door. As soon as we finished our main course it was promptly cleared in and the bill placed in front of us!!?? Not asked if we wanted dessert or anything else? I found this odd and then it soon became apparent that they wanted us out the restaurant to seat other people? We hadn’t even been there an hour? Not at any point were we given a time limit on the table or anything? I said to my girlfriend “looks like dessert won’t be happening then?” A few minutes after the bill arriving a waiter arrived with the card machine so we paid but still had full drinks. The manager then came over and told us we had 2 minutes and he wanted the table back? How rude is that? He returned a few minutes later and said “I told you 5 minutes ago I wanted the table back we have customers waiting” I politely told him that we have literally been rushed in and out of here, no desserts offered or anything? He was rude to say the least. I know lots of people that use this restaurant and they will hear all about this that’s for sure. Shocking customer service. You have just lost further custom we shall eat elsewhere from now on.

Really nice curry and good choice on the menu. Definitely one to try

Brilliant every time. Whether delivered or eating in. Don't need to say no more.

I’ve lived nearby for over 20 years and have never been here before, a friend recommended it to me so we went along expecting good things and we were not disappointed. The food was really nice, tasty and beautifully presented. The portions were enough, but not over facing. The staff that work there are really nice and friendly. They don’t serve alcohol, but there is an off-licence across the road and you can bring your own alcohol. We will definitely be back again, really enjoyed the evening.

Managed to get us a table really last minute after being let down by the Royal Benegal. Great food, great staff, great service. Definitely the best curry house in West Kirby!

Wow I’m really particular about my curry and was dubious having this as a recommendation but wow what a find!!!! Chicken tikka starter was perfection and huge!! Tandoori prawn shashlik outstanding. Delivery on time and absolutely faultless will definitely be a regular

One of the best British Indian restaurant meals I've had, enjoying since the 60s so fairly well qualified to say that! King Prawns are to die for, Madras beautiful and the Special Pilau rice best I've ever had. Lovely staff, I highly recommend this restaurant.

Have been eating here for many years and can't fault the food or service. In the past they have gone above and beyond for special events. Personal to me including birthdays, and helping with RNLI events and gatherings with many settings. Thanks guys

Best Indian on the wirral, food fresh and delicious.

I ordered a takeaway which i collected and half the takeaway was missing so the meal was ruined. They said they would give me discount on my next order, but when I tried to do that a few weeks later the guy on the phone was rude offered me a free poppadom. They also charge £3.50 for a chapati daylight robbery!

Lovely food, nice bright clean restaurant. BYO alcohol

I have visited over many years and am pleased to say that I enjoy it more every time. It's a casual reataurant and the staff are friendly and take the time to advise on what to order. They will ask the kitchen to adjust the heat levels to accommodate all tastes. It suits to take our own alcohol as we pop into bargain booze on the way. Tasty food, generous portions, friendly staff. I look forward to our next visit.

6 of us had a fantastic night here last night. Food was absolutely superb. We took our own alcohol, and the staff kindly provided glasses and bottle opener/ corkscrew. A special thank you for making my lovely king prawn madras slightly cooler. We will return.

Has to be the best place to eat on the Wirral, lovely and clean, polite attentive staff, fabulous food and very well priced. We have been many times over the last three years and never had a bad experience. Highly recommended

Food was excellent and lovely price but the services was even better. Great night and I would recommend for all.

Always great staff whenever we come in here, always very patient and great food! Just love it whenever we come down here, best place to eat

unbelievable, great food and service. my lamb tikka massala was unbelievable service was top notch too.

Great good and brilliant service would definitely go again. Me and my friends loved it. Would definitely go again

Friendly staff, good food and you can bring your own beer

A great restaurant with very pleasant staff. Remember to bring your own alcohol. One of the best Indian's I've had.

The best curry house that I've visited. The food has so much flavour and the portions are generous. The staff are super friendly and the restaurant is well presented. If you are visiting the Wirral, especially West Kirby I would highly recommend the Shuhel Balti for any curry lovers!.

Have used Shuhel Balti for many years for sit in and takeaway, can not fault the restaurant always quality food and professional staff strongly recommend

We have visited this restaurant for many years and it never disappoints. The quality of the dishes are quite superb and they add new ideas to the menu regularly. Staff are always welcoming and helpful. Fantastic value for money. Long May this restaurant continue and once again thank you.

I am a real fan of Shuhel’s and have frequented the restaurant regularly over many years. The food is superb and I can honestly say I’ve never had a poor meal there. There is attentive and friendly service too which of course makes the difference and helps the evening go so well. My friends are equally impressed and eat there on a regular basis. One of my son’s lives in Liverpool but will without hesitation make the trip over here to West Kirby for a Shuhel’s experience. My wife loves the Chicken or lamb Shashlick or the dish with apricots. I love the hot Butter Chicken or the Benghali Murgh, but to be honest any dish is worth trying. One feature that does help especially in these times of rising costs is the ability to take your own alcohol. Soft drinks are to be purchased in house though. Our families from Cumbria can’t wait to visit when they come down and this is a clear sign that Shuhel’s gets a lot right. In addition, I’ve noticed an increase in customer numbers within the past year and this speaks volumes for the quality of food and service. Highly recommended. A superb restaurant in my view.

Excellent food .cooked fresh . Staff really good and helpful. Very high standard. Service is off a very high standard.

Came here with a few friends, first time for me aswell. Friends had been quite a few times already, so they told me to try out this place. Absolutely brilliant!! Can tell you this will be my regular from now on! Food was delicious. Loved...

What a lovely place! Helpful and friendly staff. Delicious food Have always enjoyed eating here,High quality And nothing is to much trouble Highly recommended and will return again

The menu is extensive and full of tasty options. The staff are very friendly, while also being knowledgeable about the food that they offer. If you're looking for an Indian restaurant to visit on the Wirral, then this is definitely the one I'd suggest. Also...

Love this place! Staff and food are wonderful.

Superb food and staff. Gets very busy, but for a reason. They look after you the best they can, but always deliver amazing food. Very reasonable prices and BYOB. Interior and decor takes you back 20 years, but it adds to the experience. Highly recommended 👌 👍

This is by far the greatest curry house of all time. Nothing compares. The meat is tender, the sauce is mouth watering, and the atmosphere is electric. Not to mention the bubbly personally of the staff. Personally, I would recommend the butter chicken. It is...

Seriously good munch, emdad is a kind soul who makes sure the curry is always perfect. Really good place to go with the riddies

Absolutely amazing ended is the best waiter I have ever met. The older black hair guy with glasses is brilliant too.

Best Indian in west Kirby would recommend Great staff, great food. Would recommend to all Staff the best I’ve ever seen Heavy curry

Unreal good amazing staff and lovely food. This is the place to go if you are coming to the Wirral. After a caldy game I would highly recommend.

Brilliant food, great atmosphere, Perfect resturant. This place has lovely staff and great cheffs. Reccomend to all curry admirers.

I had a great time out at this curry house the staff are very nice would defo recommend to everyone L.

I was in a dark time however light can be found in the darkest of times as long as one looks for the light. I found the light here. Amazing food and people

Good food, nice atmosphere, friendly staff.

Another amazing meal at the Shuhel Balti. The staff are extremely friendly and provide great service. Highly recommend this Indian restaurant.

There are several indian restaraunts in West Kirby but this has always been my favourite. Ive been coming here for over 10 years now, service is always excellent and the food is consistently brilliant!). Ive just been for a last minute curry here tonight and...

The food here rates 5/10 to 7/10. The younger waiters are pleasant and good humoured. The older, black haired guy with glasses is one of most unfriendly waiters I've experienced. On each visit he's not user friendly if a small group of (well behaved) 50+...

Fabulous food great service, reasonably priced

Really great classic curry here. Affordable, delicious, BYOB.

Food was good when salt was added but overall not much flavour unfortunately. Absolutely love the dhal. Great dish thats done right. But all the other meals and sides seemed a bit bland. I would go back but mainly because it seems really hard to find a decent Indian takeaway on the wirral these days.

BYO and excellent food and service

Can't fault meal, but one member of staff needs a personality transplant. Didn't smile once. Miserable 🤬🤬🤬

Dreadful we arrived around 7.00pm they appeared to be in a rush by 8.10 we had had starters and main courses at which time the bill was put on the table which we hadnt asked for we were not asked if we wanted sweets or anything else the person serving us was more interested in wether we were paying cash or card as he wanted the table in 5 mins at no time were we told there was a restriction on time at table. We have all eaten at various places in the world but never experienced such bad service from an individual another person was very appologetic on the way out and stated next time we would have more time .Dont think we will be going back. 6th aug

A classic of its type. Reliable and friendly.

Lovely meal we all enjoyed it 15 of us

Great meal, lovely waiting staff and smashing atmosphere.

This is a popular Bangladeshi restaurant where you take your own alcohol with you. Plenty of choice on the menu. Good service and food.

Absolutely heaving on our chance Friday night visit. The staff managed to find a table for 5 after a 20 minute wait. Food was excellent, a bit hotter than the average curry house. Service was good despite the packed house. It's a BYOB establishment. Highly recommended

Gorgeous food just a tad overpriced.

Excellent food. Restaurant is not licensed for alcohol but you can bring your own. Booking advised for weekend as it gets very busy. Good delivery service. Delivery drivers are friendly.

Went there last night no social distancing dirty scruffy del drivers going into kitchen wore no masks loads people crowding door to wait for takeaway.people standing near your table no masks waited ages for meal.priority given to takeaway eight people in the doorway as you go in no masks.not very friendly staff either and got food eventually meal was cold and the rice

Only issue was the position of the table, right in an alcove, made it difficult to get in and out, slightly claustrophobic feel. But food was great.

Service good and a very enjoyable meal

Very friendly staff-BYO- top class vegetable pathia rice and side dishes- all served piping hot-fair prices-all around very good restaurant.

The service and food were amazing would highly recommend

Incredibly good value and great service!

Delicious food. Good service and restaurant looking very fresh and modern after lockdown.

Nice fresh tasty food , just what you want in a curry

Nice traditional style Indian food. We have always been made very welcome when visiting with children. Not licenced so BYOB, but bargain booze is opposite!

Food was delicious ordered the chicken shapla. I would highly recommend this dish. Delivery excellent service food was piping hot

one of my personal favorites in west kirby of a sit in meal or a just a Friday takeaway!! food is always perfect, staff are friendly and have never had a bad experience there.

We called in at 5.50 pm on Saturday after phoning to book a table for two, We got our poppadoms at about 6.00pm and then it was 6.55pm before our curries were delivered. 55 minutes to eat two poppadums when you can’t even buy a beer is actually ridiculous. My Coke was flat but they did change it and not charge, The food is of a good standard but my curry was cold (temperature wise). They seem completely disorganised. Whilst waiting the world and his wife were going past with takeaways, They obviously prioritised phone orders. Needs proper management but has potential. The social distancing got forgotten as take away customers came in. Staff did wear masks but the screens separating the tables were too narrow and didn’t do the job,

Amazing food, amazing service and amazing staff.

Competent Indian cooking, rather than extraordinary. The food will not disappoint. But reviewing a week after the visit, it is difficult to remember the finer details as they weren't outstanding enough. The real bonus with Shuhel is the bring your own alcohol, as they do not have their own license. It makes the meal out very good value. We've eaten here many times before, and taken deliveries. We'll be back for more good value tasty Indian cuisine.

We have been visiting the Shuhel in West Kirby for over 10 years and tonight’s experience was once of the best meals we have ever, ever tasted. What a fantastic tea

Absolutely fantastic takeaway curry.Ordered as our holiday let was a mere 100yards away. Extremely impressed. 4 meals and each was cooked perfectly, very tasty and piping hot. Very happy with our choice, just disappointed that this couldn't become our new go to takeaway as we live 100miles away.

Excellent food and service. Staff prepared perfectly for Covid 👍👍👍

Fabulous curry. You have to take your own alcohol along.

Visited the day after they re-opened. Food was beautiful, service was great. They've redecorated during lockdown and it looks lovely. All good safety measures in place.

I ordered as a collection from the website, was ready on time and timer on the website was helpful. Meal was rather tasteless compared to other meals I've had but a nice meal.

Disgusting phone Manor, we get various takeaway all the time n never have we been discriminated or spoke to like we are dirt, not only took ages to take our big order, wanted us to meet him at the bottom of the lane then hung up, then started laughing saying we are fooling him because we live on a local caravan site absolutely disgusting

In six weeks of lockdown we finally cracked tonight and ordered a takeaway. It's the best decision we could have made. It's the first time we've used Shuhel Balti for takeaway. Very polite on the phone, food ready quickly and great service with a smile when I picked up the food in the restaurant (contactless payment also) . Thank you. The delicious meal really made our night. 👍

Excellent food and service. 100% recommended. ⭐⭐⭐⭐⭐

Ordered hot curry and got a mild one. When I phoned up. No apology or offer to change it. The meal was also like warm. Guy with the glasses. Think it's the owner _ when mentioned later . He just stared at me. Would never have happened in royal Bengal. Plus -check out how much meat in the byriani. About half a chicken breast for just under £10

This is the best Indian I've eaten in on Wirral and I'm not basing this on 1 visit, but multiple visits. The food always hits the spot, get decent portions and nicely priced. On take out if you visit 8 times on the 9th you get a free starter and main course which is exceptional offer.We always get the Garlic Chili Chicken Tikka Fried and if you like hot dishes, you will not be disappointed.Live this place.

We just got thrown out for ordering only starters and were informed we’d been told before. I’ve never been treated like that in any restaurant in any country. The man obviously had us confused with someone else, but I’ll never step foot inside there again. The food the first time was great and the service impeccable, but it looks like you have to pass some invisible minimum order quantity level to get served at all.