Shoryu Ramen in Oxford

We went there today for lunch and wanted to give a big shout out to the amazing staff. We had a voucher, which they hadn’t seen before, but they went above and beyond to make sure we could use it. They were so friendly and attentive during our meal and made some top recommendations. Even though the venue was at full capacity, the staff made every effort to check on us. They’re a total asset to the place. The food was delicious, as were the cocktails. Overall, a really lovely experience. Will 100% be going back!

Ramen is still the most delicious here~ Really rich soup, real Japanese taste, coming here can always satisfy your craving for ramen!

I just needed some to hot the spot and a meaty hot ramen was perfect! Shoryu always deliver!

Rude waiter. Really bad experience

The soup at Kotteri Hakata Tonkotsu was well-made and delicious. The chashu is also thick and flavorful. I used Barikata noodles, but they had a slightly watery and sticky texture. Garlic is placed in a metal container on the table. You can crush one piece yourself and put it in. Crushed garlic has a strong spiciness, but if you use it in small amounts, it's really delicious. The taste of Genki Don's Shiba-zuke made me feel nostalgic. I'll come back later.

Ramen is not cheap, but it tastes good. There are a lot of people and you have to wait.

Great location. Staff forgets about their customers and the food is just kind of like cardboard flavoured. Ate here a year ago and the standard has definitely dropped. It's really bad. Especially if you consider the price. You pay a lot here for meat and it just isn't worth it.

Delicious food and great staff!!!!

Service was good. The shoryu bun with chicken karaage was delicious but the japanese katsu curry don was so-so. Spicy takoyaki very good - piping hot and crispy on the outside. This is just another shopping mall Japanese eatery, great for quick lunch or casual dinner.

Random visit in Oxford .Average ramen

Below average food. The Karaage bun was 4/5 but the donburi wasn't to my liking I'd give it a 2/5.

I heard from a British friend that this Shoryu Ramen is good, so I went to try it. The interior decoration of the shop is very Japanese style, and the service is good. Every time a customer comes in, he will play the drum😆 I think the wild food is good, you can give it a try👍🏻

Really lovely atmosphere, helpful staff and nice food.

Chicken karaage wasn't seasoned at all, pork gyoza didn't taste of anything and came all stuck together, tofu poke bowl provided only with soy sauce so also wasn't very flavourful, the tofu was plain. pork bun was nice but just had a sad little lettuce leaf and one slice of cucumber in it. Wagamamas is better

Great place with great food - finally ate something decent in England! Lol The location is lovely. You have view access into the kitchen and can see the food being prepared. The host was very sweet and I had to wait 4-5 minutes to be seated. I ordered online, as that was an option and honestly I enjoyed it since I came alone and am quite indecisive. I had the Dracula ramen, chicken karaage and the aloe Vera juice. The meal was 31 £ (discretionary service charge included). I must say it's a bit on the pricier side, although I must admit that the ramen alone filled me quite nicely. The wings were an overkill on my part, but worth the money! I would definitely come back again!

Delicious Ramen 🍜, could have been hotter. Efficient service, buzzy atmosphere. Loved it

Firstly, I want to say thank you to Khushi. A lovely lady, she had a lot of patience with me and my parents and helping us decide what to order. She explained everything and we will come back again because the food and staff is amazing. Thank you again, Khushi

Best ramen we have ever had. It tastes so flavorful and authentic! Totally worth your time and money, we will come back every time we come to Oxford. The Bao was good as well, but the super star meal here is their ramen.

Not up there with restraunt in London food arrived warm all seemed a bit rushed and my brownie was microwaved and still cold not heated also I had a metal cooking device starting at me covered in mold through the glass perspec screen I told the waitress she just laughed hygiene poor indeed ... Very overpriced not impressed

Good Japanese food. Located in Westgate Shopping Centre and convenient location in the city centre. Very friendly staff.

Tasty and staffs are all friendly

Ramen is too salty and smell not freshly cooked (pork animal smell is too much) for Kids menu I was shocked to have Ikea plastic dish serving + poor amount of icecream. a micro scoop of ice cream served in Ikea cup... They even serve ikea spoon for kids with bited mark on... please if you serve kids menu, be delicate on details. i'm not coming for food to be served like home or worst.

Very nice ramen in a fun and vibrant restaurant

The restaurant is good, that has so many choices of food and the staff are quite nice. I recommend Signature Ramen. This is very nice and big sides, value of money.

It's an authentic ramen, which is a bit suprising. Update: The quality dropped significantly after years.

Yummy food! Really slow to cook the food - maybe they take time to make it well... still, I got quite tired of waiting for my simple order.

The noodles are good but the chicken kasu curry is really bad,the sauce is basically soup , Customer service is not good

Excellent, tasty food with vegan options. Clean restaurant, excellent service. Although it’s located in the lower ground floor of the Westgate, it was light and airy. Loads of different options. We chose the white ramen which was part of the happy hour offer between 3 and 6pm. Delicious and highly recommended.

I was not informed and there is no any reminder mentions that “ 12.5%” service fees are compulsory to collect until I got the receipt. This is first and also the last bad experience I had in UK. Well, there is no service if the waiter let you stay in front of the gate to wait while actually there are lots of unoccupied seats which could not be regarded as service. Well, you have to wait at least 20-30mins to get your food 🙃

Only 1 chef in the kitchen? Took eternity for the food to come but food was aight

the best matcha I have ever tried in my life… 🍵new festival menu is 11/10, matcha with berries is like a smoothie, the texture is amazing… tastes like god’s gift)) also not sweet… you can’t imagine the better taste… also really enjoyed the vegan ramen, thank you

Quality of food is declining whilst the cost is increasing. However, the service is truly shocking. Avoid this place. Goto Pho ( a few floors up), it’s much better food wise and the service is far better

Beautiful restaurant, great food. Highly recommend bao buns- so delicious. Some veggie options but not many. Big portions. Would recommend

It's coming and going to suit the tastes of Japan. I think it would be a good idea to eat tonkotsu ramen overseas. As others have commented, I think the service charge is too high. There is no need for a drum when entering the store.

Very warm Welcome and extremely tasty food. Staff are excellent, attentive and polite. Really good value for money and the design of the restaurant is a delight.

my first visit, & with my son, no idea what we wanted, but out server, LIZA, was incredibly helpful & knowledgeable, & helped us with all our questions. we ended with a wonderful meal, the seafood ramen & the pork ramen, with side of chicken wings. i also tried the saki triple, which was great. the food, was delicious, & the whole evening was made more special with the help of liza, & all the staff there. fabulous place, highly recommend.

Picked a dish which was delivered. Then noticed half the ingredients were missing, seafood should have been prawn and squid …. Just prawns … when I questioned this I just got “we didn’t have any squid so we put extra prawns in”…! Well I didn’t want just a prawn dish or I would have ordered one.!!! Not once did they mention this when ordering or when the dish was delivered… never apologised ! Shocking customer service..!!!

The below dish was £13.95 (prawn katsu) but came with just two prawns…. We felt a bit scammed to be honest as the portion was so small. When we complained they said we could order more dishes but we would need to pay for them… not quite what we were hoping.

Good service and recommendation. Food is good can’t go wrong. Ramen is good.

the service was extremely bad, we had to wait around 20 minutes just for our water! we had dogs so we were made to sit outside, and they charged us service! they had rubbish attention to detail and gave us a singular tissue when we asked for chopsticks because ramen is difficult to eat with a spoon.

The staff and service is first class. Food is always good.

Love the food great fast service

First time we went to eat here on Sunday evening 7 pm: place was busy, ramen was almost hot, tasty and meet slices on top were delicious! Next time 10 days later on Wednesday around 7 pm: place almost empty, Ramen almost cold, meet slices on top are fatty. My stomach was upset during the night, everything came out in a greasy liquid form 2x 😳 Not a good experience! Won't be going there again! It's a shame because Mochi is amazing here!

The best ramen, must try... Non halal (they serve pork). They have kids menu.

Lovely food but can be a touch expensive

Delicious ramen and bun. Waitress Kanmani gave good and friendly advice.

Very popular ramen noodles restaurant, and I can see why. 🍜 Prajwal was my server and helped me place my order. Reasonably priced and not too expensive

Food was good and love the vibe there. The management could be improved though as there were lots of empty tables and there wasn’t a long queue, but we still waited for a while to get assigned to one.

It was the most delicious ramen I've had outside of Japan. I drank the classic tonkotsu and both ramen soups. I happened to see it and suddenly went in, so I was very happy and satisfied with the taste, which exceeded my expectations. There are a lot of harsh comments from other people, but since I live in the United States, I am quite satisfied with this amount without adding tip.

The female Indian staff looked at my phone while I was using it. This is disrespectful towards my privacy. She should know this country isn’t india

Awful experience. The chef put her hand in our soup to take something out of our food ( It is open kitchen) and sent it to our table! When we asked, the Waitress said that the tofu wasn't cooked so the chef took it out !!! We had to leave.....don't eat there

One of the best amenities meals I have ever eaten. Had the pork tan tan.. my expectations are high and the food lived up to its quality and taste. My only criticism is that it took a very long time gor the food to be served.

On first impressions we were excited to try this restaurant, however it went downhill from there. After 45 minutes our drinks finally arrived, then after an hour some of food arrived. 10 minutes later another of the dishes we ordered arrived. After querying where the remaining 2 meals were we were told the orders had not gone through. As we were needing to get to the theatre we asked for the bill. Sometime later this arrived, charging us for all the meals ordered, including the ones that never arrived and a 12.5% service charge. They eventually removed the missing meals and the service charge. By this point we had been in the restaurant for over 2 hours. The food that did arrive seemed very good but the service was dreadful.

Firstly the tempura was delicious and crunchy. The reason we removed service charge was because we were seated in front of the kitchen which was directly in the range of the draught coming from the door whenever waiting customers were building up and propping the door open. We asked the service staff to ask the customers to move/close the door but nothing happened so we asked to move seats. It really ruined things. A shame as they had an excellent manager who paid attention to our nut allergy requirement.

The experience was bad . Food was fine , but the manager lacked mannerism . He was not being polite towards his employees and was seen screaming. This unfair atmosphere made me loose my appetite.

Good experience with taste but the manager was very ignorant towards the employees

The general manager Was really helpful with suggestions, also prajwal was pretty quick with the service and attentive.

The experience was not at all good. The food was fine , but I lost my appetite after seeing how rude and ill mannered the manager was at the store towards his staff. Would not recommend the scene to anyone.

Always understaffed, always incredibly slow

ショッピングモールにあるラーメン屋です。豚骨ラーメンですが、本場のようなこってりさはありません。クセがなく、普通に美味しいです。チャーシューが特に美味しかったです。

the buns was nice however overpriced, the service was dreadful didn't listen and was distracted with other people got order wrong and didnt care when asking for the bill took over 25 minutes and even then we had to ask 2 more times to then be hit with an automatic service charge 12.5%!!!! which is ludicrous then got chased out the door by staff

Both ramen and the mocktails were fantastic. We had a lovely meal, and the staff was helpful & kind as well despite the busy hours. Thank you, will be back.

If my wife says it's the best, then it's the best! Haha Joking apart! Shoryu is amazing! It maintains a standard of excellence and service in any unit and the one in Oxford is not far behind. For those who like this style of food, I highly recommend it!

I wanted to take my husband and children for an enjoyable evening out for my husband's birthday. Unfortunately, I feel totally dissatisfied with the whole experience. The food was unimpressive, ambience cold, drab - awful tbh and the 'service' was non existent. Rude staff, slamming dishes of food and drinks down on front of us with a glare. Absolutely no attempt to make the experience pleasant and yet you get charged a 12.5% service charge! £140 for a very bad experience. I left really wishing I had booked elsewhere. For that kind of money I expect to get a good meal and decent service not a souless, worse than a bad canteen waste of time. Never to be repeated

Worst food poisoning I’ve had in years.

Top notch Tonkotsu, although getting a bit pricey

Great. But expect a 12.5% service charge

Well, it's predominantly a ramen house with a few other bits on the menu. Simple, clean and you g pleasant staff. They bang the drums nor each new customer. My family enjoyed their food, mine was cold, barely warm and when l complained,l was told it's supposed to be like that. Warm /cold rice, cold meat raw veg...too little time in the microwave Shame.....stick to noodles l guess..

Just went today. Very bad service! We sat down for 10 minutes but no one came to us. However, after we started to eat, there were up to five waiters keep coming up asking whether we were fine - which is a bit too much. Then as long as we finished one dish, someone would pop out and ask "do you want me to clear this plate for you?" And this lasted until we finish our last one - seemed that they just want to kick us out ASAP!

The best vegan ramen 🍜 I've ever eaten!!

We thought we'd give it a try as the chain has a cult following. Staff who sat us didnt understand english then went off and hung around by the service hatch. Sent over another girl who was nice to take the order and understand my allergy. Asked for table water and didnt get it. Other tables got sat and served before us. Food finally came it was lukewarm and not a huge portion. 2 very limp bits of broccli. No checkbacks and had to hassle them to pay and leave. Then got slammed with a 4 95 service charge. For what? They didnt do anything Wont return or recommend

I am affraid our experience was not a good one but it seems very popular. Lots of Asian customers so it must be doing something right.

If the guest comes earlier, they have empty table, they should assign to have those emptytable. But they didn't, need to ask why keeping guests to wait, then they react.

The best Ramen we’ve had! Recommend it 100% 👌

Mediocre Ramen and not close to authentic. They double charged my credit card too.

The food is good and the quality is always consistent but this restaurant is continuously let down by the awful service. Whether it's packed or empty, it takes an age to receive drinks or for the bill. Like the food quality, the speed in which it comes out to you is also good but the negligence by the front of house team really let's the restaurant down. There seems to be little to no communication or organisation. Go for the ramen, but add an extra hour to your parking!

Unfortunately, a bit of a mixed bag on our visit. We had a chicken wing that wasn't completely cooked and a shame, but my partner didn't enjoy her food. I, however enjoyed my ramen and the other chicken wings and gyozas. They did offer us a replacement dish or a refund on the chicken wings, which we accepted, they also offer a small discount as an apology. These things do happen...

Amazing Environment, The service was very Authentic, Thanks to Faiza for the Hospitality. :)

Deteriorated, wouldn't come again

Service was fast. Staff were nice. Food was good, but i found a piece of plastic in the broth 🤷🏻‍♂️

I got the tonkotsu ramen, and the taste was OK (the soup was thin, but the garlic and chili pepper added was just right, and the noodles were spread out, so it might be a good idea to ask for them to be firmer). I gave this number of stars because the soup was not very warm.

Great & reasonably priced Japanese food - it's very close to being authentic I'd say which is a huge plus. The ramen is lovely - I've had twice. The gyoza is also delicious. It doesn't seem very organised and it's always busy, so it's difficult to find seats. I'd definitely go there again nevertheless, the ramen is definitely worthwhile.

Food was ok. As soon as the bill came, i immediately thought that it was ridiculously expensive. I didn't take time to read it properly as i was in a rush to leave. After reading other reviews on here, it appears that they add an extra service charge onto the bill without your consent! I paid £75 for £45 worth of food. Absolute rip off. I will be emailing the restaurant to request a copy of my receipt and taking the matter further.

Food is OK, but it takes ages to serve the. Prepare to wait 40 mins for your food during lunch time.

We came here for a late lunch on New Year’s Eve. While the ramen was enjoyable, we waited almost an hour for our food and our waiters were not really helpful or knowledgeable when we had questions about the different meal options. For this reason we probably won’t be back.

Absolutely terrible service. Very rude. Food is over-rated. Would prefer Wagamama

the food was serviced super fast and flavour of the food was good, but not as hot as I would expect, it came out almost a little cold. the staff were pleasant and the atmosphere was comfy.

Shoryu used to be one of the best ramen shops in London.. but not anymore I think.. Reception lady was nice and pleasant.. but one of the servers put the noodle bowls down with a bang.. so if she’s not happy with her job, she should just quit and not take it out on the customers 😡

Hospitality is god tier, thanks to Harish and his team! Would definitely come back!

We had an evening meal and had to wait around 5-10 minutes for a table whilst there were tables available. The food was delicious plenty of choices on the menu. The gyoza was really great. The servers were friendly and helpful.

Exceptional service, delicious & hot food and the drinks are banging!!!

Authentic place with good service and nice interior. We were very happy to taste a hot ramen after cold walking around the city. Quite long time for waiting our order.

I haven't been to Shoryu in a long time but I was just reminded why I love this place. The food is exceptional and just perfect on a cold day like today. I was especially impressed with Prajwal who greeted, seated, and looked after me. A very friendly and courteous young man! Thank you so much and good luck with your studies!

The waiter immediately found us a great seat and waited for us to choose so that we wouldn’t have to call him. The waiter asked if there were any allergies and warned which dishes contained this product. We took discounted dishes, ramen and vegetarian ramen. With a discount, each dish cost 9.99. Fast service, arrived in just 10 minutes. An excellent, quick option for a quick lunch if you don’t want fast food. Restaurant quality food. After paying the bill, we were invited to write a review and were given cocktails. I'm glad I came here, it was very comfortable and delicious. I recommend it.

Great service. Matali was very attentive to my allergy needs

White Natural Ramen is my vegan go to. However the service isn’t amazing and the ramen is on the pricier side for what it is. It’s great if you want a convenient location (Westgate) and if you want a bowl of something warm in the winter.

Delicious and authentic. The food arrived quickly and the staff were very friendly and helpful.

Good service, ambience and food. The Ramen was tepid which our waiter Prajwal went out of his way to rectify and make us happy. He’s 2 of the 4 stars. The frozen beer is icy beer froth. Interesting but more of a gimmick - not worth wasting glass space for when real beer could be in its place..

Very picturesque, service is immaculate. I was served by Khushi and food was delicious.

The food was amazing and Prajwal’s service as well!!