Shishawi in City of London, Westminster

MashaAllah really nice food, the lamb shanks was so tender and the portions sizes are big very welcoming and authentic Middle Eastern food.

Very impressive and wonderful restaurant in the heart of the city. Food and services are outstanding.

Food wasn’t the best but it was very enjoyable considering we were there at 6am

Food was average and gone down over the years. When we asked for the 10% optional service charge to be removed, staff got rude by asking why and said its compulsory. Go to Al-Arez few doors down the road with much better food and service.

Good atmosphere and the interior make it feel like you're in another country, and it's very impressive. However, the food is dreadfully mediocre with no taste at all but worst of all the service. We were harassed by the staff to pay the service charge. The waiters were impatient and rude. Paying for the bill was a nightmare. I've never experienced anything like that before and will not be coming back.

The Biryani was amazing, as was the Shisha and service. Fareed was very promote and friendly.

🔸We had an absolutely amazing experience at this restaurant, enjoying authentic Egyptian flavors and very delicious food. 🔸My family and I were truly impressed by the taste and the professionalism of the chef. 🔸The atmosphere is wonderfully oriental and tranquil, making it a great place to dine. 🔸The hospitality was both kind and professional. 🔸We will definitely return soon to explore more items on the menu. 🔸The price is reasonable and the quantity and the quality of the food is good ❌ There are toilets on the lower floor, and they are clean, but I think they need to be renovated. Overall great experience

The food is very yum yum and the people are very kind. Very clean and well maintained too. Plus the atmosphere is very rich and well with big chandeliers and all so I would definitely recommend. Also if you really really care about food then they have literally everything on their menu and it is delicious 😋 😊 very fresh and beautifully served too on these beautiful plate thingys. Nice. Not that expensive too 😊

One of the most worst experience I had about this restaurant food was very bad and also it is very very costly .

I recently visited Shishawi Restaurant and overall, it was a pleasant experience. We ordered hummus, falafel, lentil soup, and chicken kabsa. The hummus, falafel, and soup were all excellent – flavorful and fresh. However, the chicken kabsa was a bit disappointing; the chicken was overcooked, and the rice wasn’t fresh – it was cold and had too much paprika. Despite this, the atmosphere was great, and the service was good as well. They did include a service charge on the bill, and when the waiter asked about gratuity, I had to remind him that the service charge was already included. All in all, not a bad experience. I’d recommend Shishawi for its good service and nice atmosphere, though perhaps skip the kabsa.

My go-to place for a late night grab and occasional sheesha with friends. Buzzing Atmosphere most of the time.

Nice Egyptian vibes and variety of Mediterranean dishes to choose from.

Very good food, select atmosphere, very helpful and attentive waiters. We really liked the mixed grill and the schnitzels.

Excellent quality in the wake of tradition

The Grilled fish and the Lamb chops were perfect early hours of the morning eating.

Very slow service, over cooked food, very bad experience would never go back.

I've been going here for many years and, as always, great service and great food.

Impeccable service, delicious and well served food. Excellent service! I recommend

Absolutely gorgeous arabic vegetarian meal recommended by Bishmita Rai. Great service and explanation of various dishes.

The Egyptian employee lacks the basics of dealing with customers, and during match times they charge a minimum fee of 20 pounds per person!!!

Food is great, management seem moody

Authentic incredible experience

Very good service and nice team work on the site

Absolutely amazing food. We had a serving of Lamb Shank and a Shawarma Sandwich. The food was ten on ten and the staff was very friendly. They allowed us to bring food from the outside as well. We also ordered 2 kunafahs which were really great.

Food was reheated and not cooked fresh even grilled fish which should be cooked when ordered. It was very evident in the meat which was cold in the centre as if it came out of the fridge and not fully reheated. The food tastes at best just below average and bland. Service is below average. We were handed the menus and asked about what we want to order literally after 10 seconds. Mostly no one smiles at you and you feel like an unwelcomed guest. It was not bad or rude but not good as well except for one waitress who was helpful, all the others simply don't care. The atmosphere is average but noisy.

I was at this restaurant the last weekend i ordered my food when it come the the payment i chosen bot to pay the service charge wich is my right to not to the guy said okay its up to you Thene one Tunisian chef or whatever his job is appeared start giving attitude and being rude i said im refusing to pay the service charges he started saying oh then u have to pay for the free olive i give you With a rude way in my order i never order this olive i didnt cane to beg you for free food i ordered whole chiken and okra lamb dish when i asked for the manager he said im the owner of this place The owners they dont speak like that to thier customers Keep the north African atitude in tunisia Here u are in the uk Learn how to speak My last time at this restaurant This msg for the owner staff like that they rewin your business

Shishaw is an absolute revelation for lovers of Arab cuisine. This restaurant has effortlessly claimed its spot as the best I've experienced so far. The food is nothing short of exceptional; every dish is a testament to the chef's skill and passion. What's even more impressive is the affordability, making it accessible for everyone to indulge in these culinary delights. The service is equally outstanding. The supervisor, in particular, deserves special mention for her exceptional management style. Her attentive approach and genuine care for customers create an incredibly welcoming atmosphere. I wholeheartedly recommend Shishaw to anyone seeking an authentic and unforgettable Arab dining experience.

I stayed here for 12 hours straight and drank the most delicious tea, ate good food, tried good shisha and made friends with strangers :)

A unique experience that will not be repeated One of the Egyptian employees works without breathing The food is excessively salty and dull Confusion in orders

The music is annoying, the place suggests writing, the food is good, there is nothing wrong with the dishes./Dr. Mohammed Moosa

Fareed Best Man and best hospitality in night time in London Shisha and Food and service

Staff is unwelcoming and makes you feel quite uncomfortable. The food is tasteless and of no quality. Poor hygiene all over the restaurant

Food was great, service was good too. Only thing is that we went with quite a big group of family. There were large screens right above our tables, and sometimes some indecent song videos were coming on these screens. The very kind waiter did switch these off when I asked, but they were again switched on after a few minutes. Apart from this, we had an enjoyable evening.

The food was to an inadequate standard. The service was very low, the meals were just placed anywhere on the table, on top of existing food items. The bathroom is unclean.

missing 2 items 1 chicken shish taouk and 1 soujouk ...

The waiter got our order wrong. 2 different people taking orders. Then said I had to pay for the extra dish. The lamb cutlets where lovely.

Honestly worst customer service experience, the waiters were rude and horrible me and my friends !!! never go here especially if you are black and can't speak arabic.

This restaurant presents itself with an enticing facade, promising a delightful dining experience. However, my visit turned out to be quite the opposite, marred by misleading practices and hidden charges. Here's where the real issue lies. Unbeknownst to diners, this restaurant enforces a mandatory minimum spending amount. This crucial detail is conveniently omitted until the moment the bill is presented. During my visit, I was shocked to discover a significantly higher total than expected. When I inquired, I was informed about this "policy," which was never mentioned by the staff or indicated on the menu. Avoid this restaurant at all costs.

Tub open, everything in the bag

Very clean food, quiet place, and they have a lounge captain named Aziz Sokra

Shisha was average. Asked for a simple double apple and mint. It actually started nice, then a worker who was just hovering around me took the pipe from me and said "I check". At this point I didn't ask for any help or anything. He takes it and takes 5 big hoover puffs of my shisha, looks at me saying "it's nice", takes ANOTHER puff and then hands it back to me. I never asked for "help", nor did I ask for my shisha to be burned and passed back to me. Pointless. Went back after a year, more recently on 25/06/24. Same thing, from the same older gentleman working there. Absolute clowns who just burn shishas or smoke the customers if they taste good. Ridiculous

Becareful your bill they are cheat fellow

Best restaurant ever and everything is great

I recently visited Shishawi in London. The atmosphere was pleasant, with modern decor that created a comfortable setting. The staff were friendly but service was a bit slow. The shisha offered a good variety of flavors, though it required a few adjustments to maintain quality. Overall, Shishawi is an okay spot for shisha and a meal, but there's room for improvement. It's a decent choice if you're in the area, but not necessarily a must-visit. I also used the toilet which wasn’t clean.

Food is meh , service is horrible , interior design of the restaurant is absolutely terrible . They charge 10% for service even though the prices aren’t cheap. Save your money and eat at home

Lot of space for dine in good food and affordable

Excellent food , Excellent people, Excellent service 10 out of 10.

I would give a 0 if I could. The guy with the man bun looked at us and said no seats for you, saw a few women of preferred ethnicity, took them inside immediately??? The same guy after taking order wouldn’t let us go to the toilet. The entire staff team was rude when they found us searching for the toilet. Gestured and said “go there” ????? We asked for water bottles, the same guy with manbun ignored us for a long time. When we said we would like to pay, he said “go get cash first”. Who is training these staffs?? When we said we do not pay in cash for anything, he said “ok I will let you pay on card machine but we are not allowed to split” Why are customers being given instructions? Avoid at all costs. Worst place I’ve ever had the misfortune of eating at.

Amazing place, recommend it to all. Worth every penny, with the most amazing food and Shisha and the most amazing staff.

The food was very tasty and service was also good. The environment was shiny and clean. Sheesha is also available. Not sure why they charged service fee though on bill.

Good food and good service. They shouldn’t charge service tax though.

I’ve been a regular for over 10 years. My favourite all hours spot in London

Used to be good but nowadays the quality is poor.

Stay away from these scammers at all costs!! Chased us on the street for refusing to pay the OPTIONAL service charge, kept mumbling aggressively in arabic and wouldn’t stop harass us. With the cash only and minimum spend policy looks more like a money laundering operation than a restaurant. Go only if you’re ready to fist fight over the tip

I got an excellent grill chicken

The food that they gave us wasn’t fresh. The shisha was absolutely disgusting. Totally waste of money.

It's nice place and food was tasty and mix grill is cooked fresh and good qty served.

It was not great but for 4 person its a fair deal.

Please don’t not eat here, all of their meats are frozen there pizza is frozen there taste of food is a waste of money I left the restaurant paid £46,00 it was so bad. Everything was bad they are rigged people didn’t even ask me once why I left all they wanted to money and see you. I actually went next door and their food was excellent and fresh

I Didn't Get The Delivery Till Now

Ahmad service was good today. Shishawi is a good place food is good and not expensive. RECOMMENDED

The best food on Edgware road. Nice service by ahmad👍👍

The best kabsa ever and lam ❤️❤️❤️❤️,amazing shisha , perfect service 😃😃

Nice and delicious 😋 food , perfect 🤩 service we enjoyed too much me and my friends , nice Arabic music 🎵 very good atmosphere 👍🏼👍🏼

very nice restaurant, delicious food ,amazing fresh jouces ,perfect service ☺️

Good place to watch matches Of course, they charge 15 pounds, including the order, to watch the matches

The food was absolutely tasteless. The staff was so rude as they were doing us the favour. The meat was undercooked, hard. No taste at all. Avoid it everyone you will feel as if you are eating something a rotten food. Not worth at all.

It is great environment, food was just ok. I ordered tilapia fish fillet but I got whole fish instead and my wife ordered calamari, only rice was good.

The staff are friendly. Everything is average. Wouldnt recommend for tourists unless you are our of option. The restaurant is very noisy the volume of the TV’s are high and they are bothering.

The place is excellent and the food is very good. I hope you will visit. The shishawi, the lamb bananas, wow, and the amazing kabsat and grills. They serve the dishes with love, with the servers being wonderful. Thank you, wonderful.

Use to be a good place for food and Shisha but now Proper ripped off, I paid for food service charges but service was awful and food wasn't good not worthy going back again, I'm disappointed with Shishawi !!!

Great place for Egyptian food and Shisha... Recommended.

Lest 14 years in live in UAE and now I am in UK so I visit this place and eating shawarma and falafil this is very good if you to Arabic food and place plz visit there and enjoy your food in door outdoor with shisha and shawarma 🥙

The only reason I didn't give 5 stars is because he takes Cash only , no payment cards which is frustrating somehow, rather than this it's amazing place, prices are good and suitable for most of the people I believe so.

Very rude staff and below average food made for a pretty dire eating experience. Do not eat here it is very poor. Could not recommend.

Absolutely delicious food as always!

They charged my card $175 for a shawarma and a coke . Do not go here the people are rude and they run your card for way more than the actual cost of the bill

The food was delicious but could have added a little more quantity of rice and meat. I personally feels like a small portion for this price compared to other places. Rest all was good. Thank you.

Worst food and worst service first and last time to visit

Decent place to sit down and smoke. And have decent food. Prices are reasonable. Open late hours on weekends. Shisha Is average flavours are Hit and miss. Recommend to go on friday or saturday when there is a good vibe. They have heaters, so if it is cold you can chill and not be worried.

They made me pay first (I could buy and sell there family), food was disgusting, service was disgusting. They are Iranian and not Egyptian either.

Nothing in that restaurant tase fresh they say its Egyptian food but nothing in there half-term e any thing to do with Egyp very despondent never going back there again I feel really sick to be fare

Lovely ambience and good wholesome food

Big thank you to Mohammed very friendly Egyptian man looked after me and my friends

I don't know how this place still open with all there scamming ways with customers bill, Some of the staff are good, and some are scammers. 5 people, no chips, no rice each drinking one coke, 5 small bass, couple of king prawns, salad humus and 2 small sides, they thought we where drunk, bill was £286. This wasn't the first time they tried it. And the hygiene is something else.

One of the worst experiences I had in London/Edgware Road, definitely won’t be back.

Avoid this restaurant at all costs.It is cash only which implies they don't pay any tax. We asked for a mixed grill,which was mainly French fries and chicken donner .You couldn't bite the lamb chops which was uncooked and hard to bite.We couldn't sleep all night because of this rubbish. Service charge is mandatory which makes it unlawful.If you feel hungry,it would better to eat takeaway than coming to this place where the staff think we are all idiots like themselves

The food is reasonable but lack of custom service.

The food in general was good! I visited the place a few times and most of the time the service is good. However, when we visited last weekend, my experience was negative. (1) They told us about a "new" minimum order policy of 20£ when we were going to pay the bill. (We've been to the place many times before and they never asked for it.). It would have been acceptable if they told us when we were ordering or when seating. But doing it this way is not cool. (2) We asked to order more food so we could pass the 20£ per person but the server insisted that we pay first (at least 20£ per person even if they didn't order anything), and then order food again. Which is clearly unacceptable and illegal. We pushed back on that. (3) When paying, the bill was 132£, we did the math as it was 135£ and then rounded it up from 22.5 to 23£ per person. Basically taking a 6£ tip in addition to the service charge despite they tried to force us to pay extra before. I am sure this behaviour doesn't represent most of the people who work there (We had some really positive experiences eating there before). I am sharing my experience so you're aware about what to expect. Make sure to ask about any minimum order when eating there. Also make sure you read your bill carefully and do the math yourself. If something seems wrong do push back.

Great food at very good prices , really good portion sizes..thoroughly enjoyed 👌

Thank you for everything! Amazing atmosphere 😉we come back , next time we invite more people

نصاب ومحتال وأخص المصري اللي عندهم

المصري الي عند الكاشير حسابنا 14 بواند خلاه 30 بعدين 25 ونقوله ليه يقول رسوم خدمه والموضفه تقول حسابكم 14 وهو يقول لا حرامي ونصاب ويرفع الاسعار بشكل غريب!!!! اخر زياره لي

Very rude staff with poor quality. I complained about the food quality and they showed little regard to my concern. Staff was very unhelpful being arrogant and rude.

BANGING FOOD! Food was too loud, only thing I was say is the chicken was a little small still

Amazing, tasty food as always. One of the best restaurants in London.

It is very bad quality food It is too expensive for non tasty food I strongly disencourage anyone to go Drinks very bad and tastless Food didn't look fresh at all

I have always come to visit this restaurant for many years whenever I am in London. My experience at this restaurant has always been good, but yesterday was outstanding. I was very pleased with everything. The restaurant staff treated me exceptionally well and ensured that I was comfortable and happy which I really appreciated. I got the lamb biryani - it is something I always order here as the lamb is tender, and falls apart easily and the rice is fluffy and moist. I highly recommend this dish, especially if you're south Asian like me. The music and vibe was relaxed and chill, Amr Diab is my favourite singer so that was perfect. You will love taking pictures here as the interior is stunning. I recommend trying this restaurant to everyone, you will not regret your choice - they make everyone feel welcome.

احلى شاي كرك من ايد عمار و الاكل ممتاز و الله حاجة محترمة جدا

I had the pleasure to be served by ezzat, incredible food, service, and quality.