Shibuya soho in City of London, Westminster

Got a waffle for half price after 10pm. Was not very fresh as its likely been out all day and that is why they have discounted it

Food was excellent but expect to wait for 20-40mins to be sat if you want to sit inside. Place is too small for their offer but staff were trying their best to help

Bingsu is unexpectedly amazing, croffle is a lil bit sweet to my taste but good overall. The space is quite small but still a cute coffee shop to hop in

I had matcha Swiss roll and strawberry cake .Both were fresh, flavorful, and delicious Japanese sweets.

I had matcha Swiss roll and strawberry cake .Both were fresh, flavorful, and delicious Japanese sweets.

Personally, it was better than Korean red bean shaved ice. I also enjoyed the crople because the whipped cream wasn't too sweet. But even the coffee is delicious. Haha, the Korean owner was also very friendly, so it was nice to meet him. May you prosper~

Personally, it was better than Korean red bean shaved ice. I also enjoyed the crople because the whipped cream wasn't too sweet. But even the coffee is delicious. Haha, the Korean owner was also very friendly, so it was nice to meet him. May you prosper~

Fast service. The cashier is fast and polite He made a mistake with the order and he replaced it quickly and gave me free.. ❤️

Expect a queue as there is very limited space. The bingsu is excellent. I haven’t found another place in london that does the roasted soybean bingsu, so I always come here when I crave it.

Small place with only four tables. The cake was alright but the bingsu was good. The tea was good. And the price is alright. Overal nice place to chill after dinner for some desserts but nothing too special.

The loose tie is delicious, and the grapefruit tea is also delicious, a little sweet.

Sadly, have to rate this a 1-star for their Bingsu. Ordered a matcha bingsu and the whole plate was mainly shaved ice with little taste or toppings. Felt like the matcha topping could have been more generous and could have done with more toppings like fruit, for example. Quite disappointing

The food and staff were all nice !!! 🫶🏻

Workers are really nice and the desserts were good!

the service was really good, and the staff were friendly :) desserts were banging

Nice drink options - including matcha kinako red bean and black sesame lattes. Very tasty

It was shaved ice that was perfect for hot weather! The matcha latte was also savory and refreshing~

Shibuya is a gem for Korean desserts. The bingsu is light and refreshing with well-balanced flavours, while the croffles are perfectly crispy and buttery. A cozy place with delicious desserts!

Mango Bingsu was delicious, cute place with really good music! Definitely recommend !!

I had an amazing experience visiting today. The staff was friendly and made us feel welcoming and the bingsu was incredibly delicious. One of the staff a tall girl was so kind and generous and made our experience really good 😊 Definitely gonna go back there and would highly recommend if you’re looking for a peaceful experience in the city centre!! 🤩

I visited this dessert shop in Soho with my friends around 10 PM the 13th August, and it was an absolute nightmare. The service was horrible from the start. The three staff members were more interested in chitchatting among themselves than taking our orders. They weren’t welcoming or nice at all. We ordered our bingsu one by one and waited inside the shop for everyone to get their orders. The reason we stayed inside was because the entrance was blocked by the staff’s friends, who were unbelievably loud and obnoxious. It was impossible to stand outside without being overwhelmed by the noise. To make matters worse, the staff had the nerve to ask us to leave while we were just waiting quietly. We were already annoyed by their loud friends, but we tried to step aside and be polite. However, when we stepped back in because their friends were blocking the entrance, one of the staff’s friends spoke rudely to us in Korean. I overheard and responded, explaining that we were just waiting for our friends to get their orders and couldn’t stand outside because they were blocking the front and being ridiculously loud. Staffs was busy laughing and chitchatting with their friends 😆 To top it all off, we all saw the staff give her friend a croissant for free. This kind of unprofessional behavior. This was supposed to be a special farewell night out, but it was completely ruined by this awful experience. I will never go back, and I definitely won’t recommend this place to anyone.

Shaved mango ice Bingsu was great. Staff taking orders was very dismissive. I was also told to wait outside for my food. I thought it was unnecessary as my order was 1 item and the store wasn’t busy at all. After being told to move I received my order 60 seconds after. Pretty rude as the order was short, and the staff member who asked me to move knew I was getting only 1 Bingsu, I could have stayed inside just another minute. Take away size is so much smaller than the eat in which is unfortunate as I wanted to sit and eat but there’s clearly only two small tables. I have no issue with that since the seating area is small and I understand but I would then appreciate a larger container for the shaved ice (I was given it in a coffee cup essentially).

It was nice to be able to eat Korean shaved ice in the UK too!!👍

Lovely food and drinks!! Everyone was so nice ☺️

Very small stores but have everything from meal to dessert. The staff with hoop earrings was so kind and friendly!!

Very bad service, all staff especially Indian(maybe) girl so bad, customer want to go to toilet but she said staff clean already customer can’t use the toilet but we pay for 4 Bingsu, and staff let’s us to waiting outside and staff’s friends come to talk louder but customers need to waiting outside!!!!

Got myself a miso and coffee, atmosphere inside was calming and grounding compared to the bustling streets it’s located in. Perfect for a quick getaway and a relaxing sit down. Prices are expected for its location.

Came here for desserts and asked for a restroom but one of the staff didn’t allow us to use it because she said “ we cleaned already so it can’t be used” what a disappointment since we’ve been here so many times because the dessert was great but service was not really nice

The roll cakes were very good, the atmosphere was really nice despite the busy streets. The employees greeted us with a smile and were quick to take our orders

Only place to come for the amazing snow dessert! Lovely staff and beautiful vibe!

Great service, cosy seating. Lovely minimalistic layout. Ordered dalgona iced latte and strawberry bingsu, reminds me of my Asia travels. Very satisfied.

This is my favourite place to go to. I asked my daughter to come here every single day. I will go back here next year.

Best place for bingsoo in London :) lovely cozy atmosphere

If you are a Korean student studying abroad, definitely come here Taste of Korea Taste of East Asia🤤✨♥️

very recommended i came back multiple times hahaha i even bring my friends and families here 🫶

everything here is amazing especially the matcha crofflee AMAZING!!❤️✨ best bingsoo in london, great service, and the place r very clean & cozzyyyy

Go to dessert in london, amazing vibes, I recommend the matcha croffle 👍.

The best croffle I've ever ate. My first try..was delicious👍🏻👍🏻👍🏻. So I back here for 5th times before back to Indonesia🙏 Must try👏👍🏻👍🏻👍🏻

Cute little cafe near Chinatown! The matcha croffle is amazing! All their desserts are a must try ✨ Great staff and vibe, amazing❤️!

Love the BINGSU! Shaved ice is super lightweight and delicious! There’s usually long queues here but I went in for a quick take away!!

Very cute resturant and the bingsu was so refreshing and creamy. Nice staff too :)

Horrible customer service and we felt very unwelcome by staff, especially the lady at the counter with the red lipstick who kept insisting we get takeaway although we kept telling her we want to eat in. Good bingsu but the staff completely ruined the experience.

Amazing Japanese dessert shop in soho!! Staff were soo welcoming and recommended alot of great items. Ended up going for their strawberry croffle and japanese soda! Loved it!!!

Would definitely recommend getting the mango bingsu. It’s so refreshing and not too sweet, perfect for summer! Will go back here again😊

Tastes nice, but do ask customers who finished food out in busy time, the place is quite hot and spacing between customers are really tiny, some ppl need to squeeze to walk through.

Customer service is at it's worst! I ordered Strawberry shortbread and the chocolate cake, while ordering I told the lady what I wanted and also pointed out the last one in the corner. I picked the order and we were also waiting for the fluffy pancakes for the next shop. While I went to pick up my order my children opened it and tried the cake as they thought it's the chocolate, which was Matcha! Yes obviously they had couple spoonful as it was my younger boys who were excited! I went back to say you gave me the wrong order, the whole team had ganged up, the manager started saying that she heard I ordered Matcha! I said I didn't! I know what I ordered. And they were rude to the point it started creating a drama! You need to go to Learn customer service, customer is saying they didn't order it, I was accused that I tried it and that it was misunderstanding. I said I don't want anything back but acknowledge the fact that you didn't give me the correct order! Nothing happened and you showed disgusting manners and selling items labelling and Japanese food but this is no where near Japanese manners or culture. I have never had experience so poor customer service. I couldn't rate below 1! It's a shame!

This would have been a five because the desserts were quite decadent. The croffle was amazing and also the binsu! The place is very small though especially for big groups.

I was waiting 15 outside for a table and there was no one with me waiting. when I saw a free table they told me it’s not my turn.

The opening hours on Google maps say the cafe closes at 11 PM but a worker on Friday closed the door on me at 10:30 PM despite the cafe being completely empty. Very disappointing given that I had travelled from quite far to try the cafe. Amend your opening times on Google or just not bother putting any up on Google next time.

Bingsu was exceptionally delicious! Milky shaved ice with the bitter matcha powder that pair well with the red beans. The nutty kinako red bean was great too! Matcha Swiss roll was delicious. Black sesame cheesecake was rather dry though. Small seating of 10pax and we could only dine in for approx 30mins. Queue can get pretty long during peak hours.

Terrible attention and the place it’s so small that you can barely breath

I went there for the omurice, I had the veggie and it was very good, the staff is very nice, the service fast, I recommend! And their kpop playlist was super stylish

I had absolutely TERRIBLE experience in here!!! Me and my friend were waiting outside for sited, while there were a couple came after us. The person who works at the cash till invited the couple in first instead of us. I went inside and asked, and they told us we were in the wrong queue for take away? We didn’t even got the chance to order, and there wasn’t any signs for takeaway queue. Is it because we had Asian looking, so ignored us? I have been here for few times, never been treated like this before, I was recommended to all my friends, never gonna to this again, absolutely ridiculous.

Not a very large seating area and music was quite loud. But the Bingsoo was tasty!

portion is smaller than expected but tasted great!!

The beef teriyaki is mouth wateringly good, I've had this meal probably over 50 times.

Shibuya offers a good variety of desserts upstairs - cakes, waffles, and bingsoo. This is of good value considering we are in central London. But I have ones that taste better in New Malden (Korean town). Still a decent choice if it is hot summer and you are seeking for Bingsoo in soho.

So stupid. Just a few seats in the shop and you need to wait for 20 mins. There are stools for waiting but you can’t eat while sitting on them. It’s the first time and also will be the last time I visit the place

Such a cute little authentic Japanese shop, cakes are a little expensive but so worth it, such a relaxing vibe inside! The sparkling yuzu drink is amazing too.

Perfect! The interier is rather small (another person was sat at my table, but we had a great talk), but the Oolong and matcha are out of this world

The Americano 8/10 Waffles 8,5/10

I love Shibuya cafe 💕 The best Japanese cake and really good coffee! The staffs are lovely too! I would like to visit again soon :)

I recently visited Shibuya and tried their signature bingsu, and it was a delightful experience! The taste was refreshingly different, with a unique blend of flavors that stood out. The texture of the bingsu was perfectly light and fluffy, making it an enjoyable treat. The presentation was also impressive, adding to the overall experience. While it was slightly on the pricier side, the quality and distinctiveness of the dessert made it worth it. I highly recommend giving Shibuya's signature bingsu a try for a tasty and memorable dessert! Four stars from me!

Never tried the lunch and food but we had the ice

Busy shop. We bought the waffle with matcha powder. It’s good.

The environment is very dirty, the chairs are very unclean and have accumulated all kinds of dust, and the dining space is very small

overpriced, overcrowned and the taste is not good at all, not recommended for anything who actually interested in dessert.

Cosy Japanese style cafe in Soho - has great desserts like shaved ice bingsu (plenty of flavors), croiffle and good coffee. Normally a queue outside so do plan ahead. Service is good, you’ll have to order/pay at the counter before sitting down. Take away available too.

The staffs are nice, but the table smells very bad like vomit, we guess it’s because of the table cloth. The cake really doesn’t taste good, not worth the money. We didn’t try the binsu or other meals, but won’t want to go back.

Great little place for bingsu in Soho! Have been going for years and never disappoints. Recommend the peach, mango, and the matcha. It is a bit cramped, but to be expected given the small size.

Extremely rude staff. We walked in and asked how long the wait would be. An East-Asian lady with really thin eyebrows and a super pale face, hair tied up, just tells us straight up to wait outside. We mentioned it was pouring rain, and all she said was 'I know.' Inside, there were only two people sitting down, so there was plenty of space for us to stand. But we still tried to go outside. Just as we were waiting by the door, someone else comes in, so we're still stuck inside. Then she comes out of nowhere and yells, 'That's why I told you to wait outside.' Like, seriously??

It's amazing cake, very fluffy and real Japanese cake in London.

I love their strawberry cake :)

Extremely rude staff. Very very disappointed.

quality has gone down over the last couple years (i’ve been going for a very long time now!) but it’s still a good dessert place. the strawberry shortcake bingsu is my favourite, though on the pricier side.

portions get smaller year by year but it’s pretty good bingsoo outside of New Malden

Comparatively inexpensive (for London) and excellent. The fish is delicious and the bento are plentiful. And Lisa was a great host for our lunch !

Bing ice cream not great anymore. More like shaved ice now, watery and you get charged for a tiny extra condensed milk. Service not great. Definitely not worth the queue.

Croffle (waffle croissant) is not crazy! But to test...

I've seen people queueing outside this place all the time, so I thought it was worth a try. We had the omurice and the katsu set. I had the Omurice, which is surrounded in a very sickly sauce. Never had it before, so I'm not really sure if it is supposed to be like that. I'm not hard to please, so for me to give 3 stars on food is pretty telling. Cheese Katsu set looked good, and my wife liked it. A bit pricey but i guess it is competitive for central london. Small, cramped eating place and very dirty seats upstairs. Service is ok, nothing really wrong or outstanding about it. I prefer Tanakatsu. Maybe we should have the Bingsoo or desserts. They look great.

Really nice little bakery. The place is really narrow with stairs. No wheelchair access. Pastry are good, some a bit too sweet for my taste. Very nice little bakery. The place is really narrow with steps. No access for PMR. The pastries are good, some a little too sweet for my taste.

very cute little cafe in soho. very busy during the weekend but if you manage to get a table then i highly recommend the bingsoo!! also their cakes are amazing! i wasnt sure which cake to get so the female staff was really kind and explained what every cake was and gave me their recommendations which they did not dissapoint! i got the strawberry short cake and the black sesame cheese cake 10/10!!

it's a smaller shop so it can get quite busy, but the wait isn't too long. i was with a friend and i ordered the cheese katsu, which was really good - don't know any other place in london that does this dish! mango bingsu was nice as well, not too sweet imo and has a nice flavour. only downside is that it can be quite pricey for a whole meal especially if you have desserts after.

Amazing bingsoo and croffles as always! i recommend the mango bingsoo and strawberry croffle. Staff are very nice and service is quick. go during open time if you want to eat in because they get quite busy later in the day.

I went there about 2-5 minutes today before opening time and didn't know because the door was open immediately the worker there was extremely rude. Later on when they did open the lady there was very rude and told us to more to the other side and not to stand next to the waiting area of the store so she could take a picture. We decided to leave then before getting anything because the lady was extremely rude and her presence made the entire experience bad. I would give the experience a 0 if I could but I can't so I give it 1.

Experience was extremely disappointing. We were 4 minutes before the opening time and the door widely open, we barely stepped in and we were kind of attacked by the employee in a way that sounded too offending! Not only this but she also asked us to step away from the side walk to take photos of the place and this way very condescending. We left very disappointed and definitely we will not come back.

It’s good as the ONLY place to get bingsu in central London but the wait is unbearable. It doesn’t help that people who do get a table take as long as they want to sit there (they don’t get asked to leave by the staff). A better queueing system needs to be instated for me to come here again.

There’s usually always a queue outside the store due to the fact it’s a small store. They give you a seat and then you can order. The food arrives fairly quickly. I usually get the strawberry and mango bingsoos (shaved ice) and they’re always so great and yummy! Great to share with friends or have one for yourself.

We loved the strawberry cake 🍰 and the earl grey roll. Best cake I have eaten. The flavors and texture and presentation was all 10/10.

The food tasted amazing and the sweets were perfect! If you are looking for a nice homely cafe with authentic asian food, look no further. The staff was also super welcoming and kind.

The only place in the UK where I've been able to find cheese tonkatsu. Worth a visit!

Located at Shaftesbury Avenue, London. Authentic Japanese cake, very fluffy and not as sweet as like Western cake.

The restaurant is very tiny and it was very busy, me and my friend queued if you wanna eat dine-in we waited 20mns. I ordered the shibuya omurice(£17.50)with pork katsu. Waited 15mns for our food. Mine was served first with the pork katsu. My friend’s food served after 20mns. I reminded them about my pork katsu but they forgot again I told to the skinny tall lady about it but I don’t wanna wait for another minute again. Takoyaki was deep fried and looks very old🥲 As you can see the picture compared to the other one that i took from google. My food was horrible and so much oil on it. The toilet is downstairs where you can see there kitchen. The chef was on the phone while cooking, and one of his colleague is washing his face on the sink kitchen while the wash room is just beside them🤢🤮 Desserts looks good except for the waffles that’s already been made and they just reheat it when someone orders.

Best Bingsoo place in London city centre, come here from time to time, i love their mango bingsoo and i love their interior only criticism is back in September I was queuing with my friend to get into the cafe and a couple sort of cut the queue (got invited into a table without being in the queue) because they seemed to be one of the waiting staff’s friends. Might be a misunderstanding and it doesn’t affect my overall opinion of this place but that was slightly annoying then

I saw the staff treating an Asian girl differently, snatching the menu away from her when she was ordering, and rolling their eyes when serving the food.

There's always a queue during the weekend and I haven't get the chance to try for a while. Finally got the opportunity on a weekday. The meal is about average, okay for the quick bite if there's the seat. Their desserts are superior, cake is spongy, moist, and right amount of sweetness.

The mango bingsoo was amazing, and the arabica styled coffee is a 10/10. We also had the strawberry cake, which was fluffy and light. The place is quite small and we queued for around 15-20 minutes at 8PM on a Saturday, but it was well worth the wait. Highly recommend the mango bingsoo and coffee!

Nice portion, just enough but the milk on the side is very little. Overall, taste good, wish they give more milk to go with the shaved ice though.

Enjoy a little fun desert shop.

The meal portions are much too small for the price you pay, but the food tastes nice. Interior design is nice but the sofas looked dirty and the seats were cramped. I would only recommend the croffle