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4.0

Based on 1.120 opinions finded in 2 websites

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Nº 2982 in 7028 in City of London, Westminster

Nº 120 of 253 Japanese in City of London, Westminster

CUSTOMERS TALK ABOUT DISHES WITH..chickensoupsalmonricesushi

comment_iconOpinions

Itsu - always good choice: fresh and I love the small spicy rice bowls

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Norbert Beller . 2025-04-20

MORE AT Google

I had a gift barcode and the guy scanned it without asking when I paid for my food and then he accused me of lying to him

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Elnaz Zahabi . 2025-03-27

MORE AT Google

One of the best sushi places and ITSU! Always so fresh and nice. Staff are really welcoming and helpful.

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annaloce . 2025-03-02

MORE AT Google

If you know itsu then this meets all your requirements!! Easy ordering and there was available seating. Good place to have a quick lunch

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Gina Hunter . 2025-02-16

MORE AT Google

Actually they are spreading false information on 15% Carnaby discount. I went there the other day and was offered it but actually another staff member says they don't offer Carnaby discount. So actually what's the answer?

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Tony SC . 2025-02-13

MORE AT Google

Quick lunch grab n go using self checkouts & Vitality voucher

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Preetam Paps Kumar . 2025-02-06

MORE AT Google

Perfect place for a quick stop off in between shopping. Fast service and warm food.

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Charlea Boucher . 2025-02-02

MORE AT Google

The team is friendly, efficient and fast! The host is so welcoming and helpful! He greets every customer with the most beautiful smile.. love dining there!

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Veena Zacharias . 2025-01-31

MORE AT Google

Atmosphere is so cozy, it was a pretty nice lunch to eat a hot soup w noodles and guioza on a rainy day! Plus the staff is really nice! I have the app and used my rewards which are worth it!

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D F . 2025-01-27

MORE AT Google

Great selection! Fast service and my rice box was 10/10

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perri _ . 2025-01-27

MORE AT Google

I was on my way to Hyde Park and popped in this Itsu for a small bite. The location was perfect, I love their food and special mention to the miso soup. Thank you guys. It was delicious

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Luis Albelda . 2025-01-19

MORE AT Google

Very nice atmosphere scrumptious food

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Maximilian Lodding . 2025-01-19

MORE AT Google

Such a nice place to eat in, very spacious. It is also very clean!! Staff are friendly and attentive.

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Farah Alraee . 2025-01-18

MORE AT Google

Love itsu - the staff here are the best

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Chloe Atkins . 2025-01-14

MORE AT Google

Great for a quick sushi dinner!

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Beth Penrose . 2025-01-14

MORE AT Google

I love itsu it’s my favorite sushi place man good stuff bro.

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Eamonn Frost . 2025-01-14

MORE AT Google

Great good for you food at affordable price point!

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Arthur Belkin . 2025-01-13

MORE AT Google

Very good food would come again

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sophia Bradshaw . 2025-01-13

MORE AT Google

The sushi is amazing and the service is good

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Jennah Jennah . 2025-01-03

MORE AT Google

The food is top quality and recommended by me. Please go here 🙂

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Luke Southall . 2025-01-03

MORE AT Google

Amazing service very kind workers love the staff Jay and Princess was fantastic, food was very lovely and hygienic highly suggested!!!

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Alicia Allen . 2024-12-29

MORE AT Google

love the staff great service and incredible food. Jay was so accommodating!!

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maria . 2024-12-29

MORE AT Google

Amazing food and service from Jay

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YC . 2024-12-29

MORE AT Google

Really nice noodle and great staff

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Xudong Li . 2024-12-29

MORE AT Google

Presentation of food completely different from service... Questionable taste... Not a pleasant experience

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Daniele Manno . 2024-12-28

MORE AT Google

The vegetable gyoza and baby avocado sushi rolls were good. Service from J was great

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Gigi . 2024-12-28

MORE AT Google

Favourite place to eat for good sushi in London, perfect break from shopping! Friendly staff :)

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Sasha Key . 2024-12-28

MORE AT Google

Lovely staff and gorgeous food !

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Florence Higgins . 2024-12-27

MORE AT Google

Lovely place, nice staff and excellent japanese food 👌🤩

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Elēna Šuvarikova . 2024-12-23

MORE AT Google

Lovely stop off in the mental Christmas shopping rush

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Gloria Coles . 2024-12-23

MORE AT Google

Got a free meal via spin and win.

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Prachee Bapate . 2024-12-22

MORE AT Google

Good food and fine if you don't plan on using the toilet. But the state of the toilet leaves you wondering as to the hygiene of the rest of the restaurant. No toilet paper, no soap and the back of the toilet seat had clearly not been cleaned that day.

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Cathryn King . 2024-12-21

MORE AT Google

really yummy miso soup i like that it has glass noodles in it!!

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Anuva Shah . 2024-12-18

MORE AT Google

It is always delicious .. my regular place

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Oznur Gumuskaya . 2024-12-17

MORE AT Google

Im tripping balls this place is greatt!!!

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Bear . 2024-12-17

MORE AT Google

Very nice please, the food delicious like always, is my favorite sushi restaurant

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Angela Villa . 2024-12-14

MORE AT Google

The finest itsu in all the land

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Stuart Webster . 2024-12-12

MORE AT Google

great staff, clean quick service

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acer spencer . 2024-12-11

MORE AT Google

The food was not that great but the branch that we were was really clean

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Netherland with Zahra . 2024-12-11

MORE AT Google

A really good place, visited on Sunday. No queue, plenty of seats

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Kate Passion . 2024-12-10

MORE AT Google

Everything was very good - food, helpful service with on screen ordering (new for us) & how the system works re collecting the food. The only reasons they lost a star was because the toilet was out of order and there was nowhere to put our coats (luckily for us the place wasn’t full so we could use other stools).

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Rachel Goble . 2024-12-10

MORE AT Google

It's a place I enjoy going to, but I like seeing the things I'm going to buy more.

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ebru demircan . 2024-11-23

MORE AT Google

Typical Itsu, standard fare. Busy store especially for lunch times. Staff try ha r d to serve people quickly

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peter mcnaney . 2024-11-20

MORE AT Google

Amazing food but I wish the ordering screens gave you more time to decide before resetting. Good, friendly service.

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Matt Woolner . 2024-11-15

MORE AT Google

You call this sushi?🤢. This is an insult to the Japanese cuisine.

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K Samini . 2024-11-12

MORE AT Google

Staff really helpful and lovely

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Philip Viana king . 2024-11-11

MORE AT Google

Despite opening time is till 9 the service asked us to not to order anything at 7:50 already. Very poor service. Things to work on.

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Anna Chudoba . 2024-10-30

MORE AT Google

Good and fresh food but find it often gets sold out. Tables often quite messy/untidy but the staff are always very lovely and friendly

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Aine McCarthy . 2024-10-30

MORE AT Google

Overall very good and very well priced, the only thing that would improve would be the food to a large extent and an approved but not excellent service.

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Sergio Peña . 2024-10-07

MORE AT Google

Fantastic service from J, really helpful and friendly :)

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Rhianna Ataou . 2024-10-03

MORE AT Google

Jay was a very amazing guide for what food to get 😁😁😁

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mirksfn . 2024-09-15

MORE AT Google

J is a good server and he is very bubbly and kind and very welcoming!!!! recommend!!

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Isabella Van Bueren . 2024-09-15

MORE AT Google

It was lovely experience. Service from J was awesome.

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Isha Singh . 2024-09-13

MORE AT Google

was good food and good service from J.

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Rohin Chander . 2024-09-13

MORE AT Google

Really nice itsu branch, especially J - always gives great service, I’m now a regular customer because of him. Thanks guys!

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P C A . 2024-09-13

MORE AT Google

The manager is excellent. I plenty recommend this place.

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Ricardo Spotorno . 2024-09-10

MORE AT Google

Excellent service from Basil. The whole team are wonderful, smile and always so helpful. Definitely recommend!!

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Shriya Dhurun . 2024-09-03

MORE AT Google

I love vegan options. Udon soup with gyozas is delicious.

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cecilia rojas . 2024-08-25

MORE AT Google

i had only cash and a super nice worker gave me a sushi box on him for free, it’s early in the morning and i was super hungry i am so thankful

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ab . 2024-08-20

MORE AT Google

Amazing branch. Fresh sushi, great staff, and very kind and humble manager. Thank you Chhiring!

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Ron Castisimo . 2024-08-14

MORE AT Google

Great choice for a fast, healthy lunch. If you're a lover of sushi, they have a good amount of varieties. It seems like a well maintained restaurant. I found their kiosk a bit tricky and slow 🐌.

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BASIL ELDHO . 2024-08-14

MORE AT Google

My favourite itsu 🥰 Love this place!

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Ilona Tkacheva . 2024-08-12

MORE AT Google

Food and service was outstanding from J.

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Safi Zaman . 2024-08-11

MORE AT Google

It was good but they sold out of the bao buns I was looking forward too. But I still enjoyed my meal!

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Yasmin Thorpe . 2024-08-11

MORE AT Google

I had an exceptional experience at Itsu in Soho, and it was all thanks to Irma, the team leader. She was incredibly friendly and welcoming. Her attention to detail and commitment to great service stood out, and it really made a difference in my visit. You can tell she genuinely cares about both her team and the customers. I'll definitely be coming back, knowing the place is in such capable hands. Thanks, Irma, for making my day!

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Davide Langella . 2024-08-09

MORE AT Google

Brilliant food, impeccable service and a lively atmosphere. What more can you ask for! Thanks for the recommendation George!

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Sylvia Empson . 2024-07-04

MORE AT Google

Fantastic staff amazing food and service 100% irma

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Luke Robson . 2024-06-13

MORE AT Google

I saw that there are many ITSU in London, so I went to try, but the taste was just average.

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Eltira Gaga . 2024-06-07

MORE AT Google

Itsu was great, thanks for the recommendation! You absolute stud! George

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Hannah Caras-Altas . 2024-06-07

MORE AT Google

Hello, what a wonderful meal!! Thanks for the recommendation George!

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Risto Kaljuvee . 2024-06-06

MORE AT Google

VARSHA is such a lovely host, and super helpful. Client delight! Lovely food and place

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Pooja Daryani . 2024-05-11

MORE AT Google

Absolutely fantastic! Itsu on Broadwick Street is a true gem for anyone looking for healthy, delicious dining options in the heart of the city. The atmosphere is incredibly welcoming and chic, perfectly suited for a quick lunch or a relaxed dinner. The menu is diverse, offering a wide range of options from fresh sushi to warming soups, all made with high-quality ingredients. Every dish I've tried has been flavorful and satisfying, without feeling heavy. The staff is friendly and efficient, making sure every visit is a delightful experience. Highly recommend for anyone who values tasty, nutritious meals in a lovely setting!

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Syed Casier . 2024-05-09

MORE AT Google

Hi i just want take moment to say i have had the best service today and always when I come sharmarke always welcome with warm welcome he made love itsu this branch becouse his friendly hospitality true legend i will miss him best guy

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Matt Hunter . 2024-05-06

MORE AT Google

Low-quality fast food, expensive because of the poor quality. Dirty and abandoned premises. Service concerned to serve fast regardless of your doubts. Not recommended!

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Quim Miserachs . 2024-05-02

MORE AT Google

Amazing service Kind atmosphere best take out I've had Chiring

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Miriam Marinozzi . 2024-05-02

MORE AT Google

they were so kind. My card was declined he was so kind as to offer our whole lunch which was 30pounds!!!!

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Anna Marinozzi . 2024-05-02

MORE AT Google

I absolutely loved eating here. The place was very clean, tidy and looked incredible, really modern and fresh. I went while it was really quite so the atmosphere was really nice and chill. The last behind the till was even kind enough to bring my food straight to the table which was a nice surprise. Will definitely be headed back again sometime soon

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Daniel Preston . 2024-05-01

MORE AT Google

Banging food with great service, what you want when you pop in for a quick bite to eat

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Joe Fogarty . 2024-04-22

MORE AT Google

Great atmosphere. Really really good food. Always a solid option with lots of variety. Thanks for the recommendation George!

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Sam Fogarty . 2024-04-18

MORE AT Google

The service was absolutely 💯 and the new display I love it with the new fridge for the sushi that you can choose and self check out smooth very easy. Broadwick you make a lot of changes in soho and it’s my favourite

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Dhyl Castillano . 2024-04-18

MORE AT Google

The service was excellent and very fast. The team are amazing and the food was 10/10. I am looking forward to coming back again.

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James . 2024-04-18

MORE AT Google

Wow, Mr foggarty never misses with the recommendations. I have never had such delicious healthy Asian inspired food in my life! My taste buds are still ringing with the flavours, 10/10 with a lovely hubbub and atmosphere. I loved the noodles!

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Alex MacKay-Howse . 2024-04-16

MORE AT Google

Best food taste like a cake with a cherry on top. Customer service is classy like Real Madrid 2016

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oscar martin . 2024-04-07

MORE AT Google

A nice quick lunch away from the beaten track. Japanese food fast and tasty.

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Stephen Hunt . 2024-04-07

MORE AT Google

Thank you George Fogarty for the recommendation! Will be coming again food was great

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Phoebe Hall . 2024-04-04

MORE AT Google

Service was excellent and food was fab! Thanks

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Kiyara Fernando . 2024-03-31

MORE AT Google

The manager was super friendly, the service was really quick, the food was hot fresh and super tasty. The restaurant was clean and eco friendly. Really enjoyed the Thai inspired salad, kids loved their teriyaki and sushi. Manager even commented on what a polite family we were on the way out. Would recommend and return to.

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Ben . 2024-03-31

MORE AT TripAdvisor

Service was excellent, food is tasty as always best sushi that’s affordable in soho. Gentleman behind the cashier was very helpful

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Mellissa Kyriacou . 2024-03-31

MORE AT Google

The team were absolutely lovely - they made my day! They were so accommodating and nice to my dog. Two very satisfied customers.

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Sophie Cherry . 2024-03-29

MORE AT Google

Good food, reasonable price and quality 😀👍 good for quick dine in and take a way!

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Tsvetomir Doskov . 2024-03-29

MORE AT Google

Very good service and pleasant atmosphere, relatively clean place for a quick and tasty meal. And the prices are completely acceptable, especially for London.

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Gabriela Goranova . 2024-03-25

MORE AT Google

Great place for a quick lunch! Thanks George for the rec

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Samantha Watson . 2024-03-25

MORE AT Google

Warm welcome good area price was good for the food I will be back here

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Gaulthier Fujimine . 2024-03-25

MORE AT Google

Great food, thanks George Fog for the recommendation! Would return!

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Polly Foster . 2024-03-22

MORE AT Google

Was served and looked after by the amazing Shamarte. Super lovely and helpful & he made my week. The food was DELICIOUS as always. Thank you!

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lydia turnbull . 2024-03-20

MORE AT Google

The itsu with the best service that I've been to, well recommended to be me by George F.

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Sam Haggerty . 2024-03-18

MORE AT Google

Tiny pieces of sashimi, what a rip off!

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Alessandro F. . 2024-03-16

MORE AT Google

Sharmarke was amazing with his service, friendly and helpful! Would recommend:)

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Lewis . 2024-03-14

MORE AT Google

Lunch wouldn’t be the same without it! So glad my friend George Fogarty introduced me to it.

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Kyle Shiels . 2024-03-14

MORE AT Google

I had a really great experience today at this shop thanks to Sharmarke. He provided excellent customer service and was friendly throughout.

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Anna Watson . 2024-03-11

MORE AT Google

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