Itsu Broadwick Street in City of London, Westminster

Amazing food and service from Jay

Really nice noodle and great staff

Amazing service very kind workers love the staff Jay and Princess was fantastic, food was very lovely and hygienic highly suggested!!!

love the staff great service and incredible food. Jay was so accommodating!!

Favourite place to eat for good sushi in London, perfect break from shopping! Friendly staff :)

The vegetable gyoza and baby avocado sushi rolls were good. Service from J was great

Presentation of food completely different from service... Questionable taste... Not a pleasant experience

Lovely staff and gorgeous food !

Lovely place, nice staff and excellent japanese food 👌🤩

Lovely stop off in the mental Christmas shopping rush

Got a free meal via spin and win.

Good food and fine if you don't plan on using the toilet. But the state of the toilet leaves you wondering as to the hygiene of the rest of the restaurant. No toilet paper, no soap and the back of the toilet seat had clearly not been cleaned that day.

really yummy miso soup i like that it has glass noodles in it!!

Im tripping balls this place is greatt!!!

It is always delicious .. my regular place

Very nice please, the food delicious like always, is my favorite sushi restaurant

The finest itsu in all the land

The food was not that great but the branch that we were was really clean

great staff, clean quick service

A really good place, visited on Sunday. No queue, plenty of seats

Everything was very good - food, helpful service with on screen ordering (new for us) & how the system works re collecting the food. The only reasons they lost a star was because the toilet was out of order and there was nowhere to put our coats (luckily for us the place wasn’t full so we could use other stools).

It's a place I enjoy going to, but I like seeing the things I'm going to buy more.

Typical Itsu, standard fare. Busy store especially for lunch times. Staff try ha r d to serve people quickly

Amazing food but I wish the ordering screens gave you more time to decide before resetting. Good, friendly service.

You call this sushi?🤢. This is an insult to the Japanese cuisine.

Staff really helpful and lovely

Good and fresh food but find it often gets sold out. Tables often quite messy/untidy but the staff are always very lovely and friendly

Despite opening time is till 9 the service asked us to not to order anything at 7:50 already. Very poor service. Things to work on.

Overall very good and very well priced, the only thing that would improve would be the food to a large extent and an approved but not excellent service.

Fantastic service from J, really helpful and friendly :)

J is a good server and he is very bubbly and kind and very welcoming!!!! recommend!!

Jay was a very amazing guide for what food to get 😁😁😁

It was lovely experience. Service from J was awesome.

was good food and good service from J.

Really nice itsu branch, especially J - always gives great service, I’m now a regular customer because of him. Thanks guys!

The manager is excellent. I plenty recommend this place.

Excellent service from Basil. The whole team are wonderful, smile and always so helpful. Definitely recommend!!

I love vegan options. Udon soup with gyozas is delicious.

i had only cash and a super nice worker gave me a sushi box on him for free, it’s early in the morning and i was super hungry i am so thankful

Great choice for a fast, healthy lunch. If you're a lover of sushi, they have a good amount of varieties. It seems like a well maintained restaurant. I found their kiosk a bit tricky and slow 🐌.

Amazing branch. Fresh sushi, great staff, and very kind and humble manager. Thank you Chhiring!

My favourite itsu 🥰 Love this place!

It was good but they sold out of the bao buns I was looking forward too. But I still enjoyed my meal!

Food and service was outstanding from J.

I had an exceptional experience at Itsu in Soho, and it was all thanks to Irma, the team leader. She was incredibly friendly and welcoming. Her attention to detail and commitment to great service stood out, and it really made a difference in my visit. You can tell she genuinely cares about both her team and the customers. I'll definitely be coming back, knowing the place is in such capable hands. Thanks, Irma, for making my day!

Brilliant food, impeccable service and a lively atmosphere. What more can you ask for! Thanks for the recommendation George!

Fantastic staff amazing food and service 100% irma

I saw that there are many ITSU in London, so I went to try, but the taste was just average.

Itsu was great, thanks for the recommendation! You absolute stud! George

Hello, what a wonderful meal!! Thanks for the recommendation George!

VARSHA is such a lovely host, and super helpful. Client delight! Lovely food and place

Absolutely fantastic! Itsu on Broadwick Street is a true gem for anyone looking for healthy, delicious dining options in the heart of the city. The atmosphere is incredibly welcoming and chic, perfectly suited for a quick lunch or a relaxed dinner. The menu is diverse, offering a wide range of options from fresh sushi to warming soups, all made with high-quality ingredients. Every dish I've tried has been flavorful and satisfying, without feeling heavy. The staff is friendly and efficient, making sure every visit is a delightful experience. Highly recommend for anyone who values tasty, nutritious meals in a lovely setting!

Hi i just want take moment to say i have had the best service today and always when I come sharmarke always welcome with warm welcome he made love itsu this branch becouse his friendly hospitality true legend i will miss him best guy

Amazing service Kind atmosphere best take out I've had Chiring

they were so kind. My card was declined he was so kind as to offer our whole lunch which was 30pounds!!!!

Low-quality fast food, expensive because of the poor quality. Dirty and abandoned premises. Service concerned to serve fast regardless of your doubts. Not recommended!

I absolutely loved eating here. The place was very clean, tidy and looked incredible, really modern and fresh. I went while it was really quite so the atmosphere was really nice and chill. The last behind the till was even kind enough to bring my food straight to the table which was a nice surprise. Will definitely be headed back again sometime soon

Banging food with great service, what you want when you pop in for a quick bite to eat

Great atmosphere. Really really good food. Always a solid option with lots of variety. Thanks for the recommendation George!

The service was absolutely 💯 and the new display I love it with the new fridge for the sushi that you can choose and self check out smooth very easy. Broadwick you make a lot of changes in soho and it’s my favourite

The service was excellent and very fast. The team are amazing and the food was 10/10. I am looking forward to coming back again.

Wow, Mr foggarty never misses with the recommendations. I have never had such delicious healthy Asian inspired food in my life! My taste buds are still ringing with the flavours, 10/10 with a lovely hubbub and atmosphere. I loved the noodles!

A nice quick lunch away from the beaten track. Japanese food fast and tasty.

Best food taste like a cake with a cherry on top. Customer service is classy like Real Madrid 2016

Thank you George Fogarty for the recommendation! Will be coming again food was great

The manager was super friendly, the service was really quick, the food was hot fresh and super tasty. The restaurant was clean and eco friendly. Really enjoyed the Thai inspired salad, kids loved their teriyaki and sushi. Manager even commented on what a polite family we were on the way out. Would recommend and return to.

Service was excellent and food was fab! Thanks

Service was excellent, food is tasty as always best sushi that’s affordable in soho. Gentleman behind the cashier was very helpful

Good food, reasonable price and quality 😀👍 good for quick dine in and take a way!

The team were absolutely lovely - they made my day! They were so accommodating and nice to my dog. Two very satisfied customers.

Great place for a quick lunch! Thanks George for the rec

Warm welcome good area price was good for the food I will be back here

Very good service and pleasant atmosphere, relatively clean place for a quick and tasty meal. And the prices are completely acceptable, especially for London.

Great food, thanks George Fog for the recommendation! Would return!

Was served and looked after by the amazing Shamarte. Super lovely and helpful & he made my week. The food was DELICIOUS as always. Thank you!

The itsu with the best service that I've been to, well recommended to be me by George F.

Tiny pieces of sashimi, what a rip off!

Lunch wouldn’t be the same without it! So glad my friend George Fogarty introduced me to it.

Sharmarke was amazing with his service, friendly and helpful! Would recommend:)

I had a really great experience today at this shop thanks to Sharmarke. He provided excellent customer service and was friendly throughout.

Delicious fresh food and 5 star service from Sharmarke! Thank you :)

Recommended by my mate george, did not disappoint! - what a recommendation, will definitely eat here again !

Asian fast food. Order at terminal, easy removal. The taste is good but it's not Asian gastronomy either. For a quick meal

My friend George Fogarty took me here on a summers day in 2022, we dined on an array of salmon and tuna sushi… it was magical to say the least. Thank you for showing me George Fogarty

I love there，Itsu is my lover，RESPECT！

Got recommended this place by my friend, George. Such a great eatery. Would definitely come again. Fantastic food!

Great place! Recommended by my friend George and it was excellent, good food and service :)

Lovely food, good for vegetarians. George recommended me and agree with the recommendation!

One of their servers, Sharmaki, is so pleasant and lovely! Felt so valued and taken care of whilst here. Marking this as my fave Itsu branches in central!

Sharmarke helped me take my order and is a very nice guy

Wonderful experience and customer service thanks to Sharmarke! Incredibly kind, respectful, and took the time to explain all the options available.

Wonderful staff - super friendly and helpful! Great experience

Amazing service from ikram and jelal they helped me last minute even tho the shop was closed they let me in and let me buy me food.

A Nice looking place with a big menu. I think that there is to much food on the menu that Itsu can handle that they started prepping a couple days before they serve your food. The soup is blend and the greens in it taste/look old, the sushi was ice cold, gyoza tasted like old carton and the Rice box with terayaki was dry like they heated it in a microwave. A one star rating for me.

How unfortunate, me and some friends came here in the evening the eat some nice fresh food but thats the opposite what we got, i ordered 2 types of Gyoza and both tasted dry and tasteless, the vegie one being the worst of all, did not even finish it. The second thing i ordered was the salmon sushi box but it tasted like it layed there for the whole day, beeing dry and completely Surrounded with seeds to mask the old flavour. I would not recommend this place, wich is unfortunate because the location is quiet nice and the staff is friendly but thats all whats positive about it.

Might have been the worst sushi I have ever eaten. No flavour, dry and freezing cold. The rice was hard and the chicken had no flavour. Don't recommend it.

The best meal’s in the world❤️❤️

Fast and polite service. Sharmarke was a gent and very friendly! Will definitely be visiting again.

lovely staff! very patient and kind would highly recommend, the food is yummy and fresh. special thank you to the man serving me tall, black hair, glasses!

Good miso soup :) sharmarke was very helpful and polite definitely will be back