Shapla Tandoori in Middlesbrough

Got meal delivered to find a metal stud in food. Rang shop to be told these things happen and did I want a replacement meal. Why would I want a replacement ?

We ordered from here and the food was fantastic! Second time i have been and would highly recommend it!

Hubby an I both had mixed meat spicy massalla It was absolutely beautiful. Chef was top notch tonight. Had before but tonight was definitely the best

Returned here after a good few years and as always absolutely spot on. Lovely food and delivery great 👍🏼

Food always nice but wait for the delivery a long wait

Friendly staff food was nice and didn't take long for it to be ready

It's been the best Indian takeaway away for a long time and still keeping up the tradition. Excellent

Best Indian in Middlesbrough ❤️🌶️

We like the food from here and order regularly, however we chose something different from the menu this evening a set meal for £14.50 and added chips for £1.80 when the driver arrived he charged us £26.00 this is obviously a tenner wrong. When we called they said it’s an old menu online!! Not my fault surely menu should be changed accordingly! Not impressed and will stop using Shapla now 😡

Soooo friendly. Foods lovely and well priced

I ordered a mixed vegetable Dansak which was ok but very sweet which wasn’t what I was expected for that dish. My fiancé ordered a sweet chicken Marsala which was embarrassing, it was all sauce and a few pieces of chicken and very bland in taste.

OMG! finally found a reallly good Indian takeaway… not long to wait, food is definitely restaurant quality… in fact better than most restaurants I’ve ever been to. Food arrived much earlier than stated on the app. Looked amazing and tasted fantastic… Thank you thank you thank you Shapla tandoori… we will definitely be ordering again

Mixed reaction, had some v good takeaways from here but as many average meals too, standard does noticeably drop at busy periods

Very good food. Friendly staff. Food was so delish. Would recommend.

Terrible!! Garlic naan was Raw garlic and oil on top inedible!!!

The best Desi takeaway in the town, full of flavors , superb quality, generous portion and a great customer service.

Banging food, been around since i can remember, the food is and always has been spot on

Worst takeaway I have had from shapla as a long standing customer. Our food was left barely touched. Watery sauce, chips stale and tasteless. Will not be coming back.

Lovely food always best Indian ever

Absolutely disgusting food...been ordering here for ages but today was the worse takeaway i ever got delivered to my door! I ordered a saagwala without onions and what i got was mushed up spinach not one bit of taste to it! The plate was full of water and after a couple of forks full of rice i bit in to egg shell! We spend £25 Absolutely fuming

Ordered 2 korma’s and it was like water, no taste, the chicken felt wet. Also garlic naan bread was a plain with garlic purée rubbed in. Rang shop and they offered to redo but naan bread put us right off 🤢

Had a fantastic meal tonight chicken madras and lamb rezala loads of meat and the sauces were spot on 10 out of 10

We have been using this takeaway for about 4 years now and always enjoy, The dishes tend to be more oily (not watery as another reviewer said) than other indian takeaways, so if you don't like this then its not for you, but if you do then you're in for a real treat . The Naga curries are my absolute favourite. The staff are friendly and polite. I can't comment on delivery as I always collect, however I have never had a bad, missed or incorrect meal order in all of that time.

3hrs later no food, when the told me it was cooked 1 n half hours ago and was just waiting on the delivery driver! they are refusing to refund! rude staff. fuming tired and now to late to order from somewhere else

3hrs later no food, when the told me it was cooked 1 n half hours ago and was just waiting on the delivery driver! they are refusing to refund! rude staff. fuming tired and now to late to order from somewhere else

60th Birthday takeaway meal for 4 hungry adults. Beautiful hot food delivered with a birthday card and a big pouch of Celebration Chocolates. Really made the birthday boys day. Thank you Shapla x

I have just had what I can only describe as a very rude encounter. I ordered food at 18:49pm to chase this up at 20:16 to be told it’s on its way to me. I live 10 mins from the shop. To chase this again at 20:45 to be met with a rude individual telling me I am pissing him off as I don’t understand that it take time to cook. I went on to explain that the driver phoned me asking where I am because he has been looking for me for 10 mins in a completely different area to where we are. For the said rude individual to tell me again I’m posting him off ringing and he was cancelling my order. Need less to say I won’t be going here for a very long time and I will also be telling others the same

Never ever disappointed with this place - have been using Shapla for years - probably at least 25! In fact have had three meals in the past 11 days and everything was perfect! The staff are very pleasant and Mo is very friendly and has even been doing the deliveries himself due to shortage of staff. We collected our meal this evening, it was ready on the time specified and was piping hot and fresh. Can highly recommend the salma/pathi, jalfrezi and balti - superb. Keep up the good standards. Thank you

Watery chicken madras, naan bread so thin and hard you could not tear it as it just broke like a large poppadom ! The main meal turned to water on my plate and I had to use paper towel to soak it up before it over flowed my plate . Shocking meal . Regularly used but had similar poor meal 12 months ago but thought would give them another try ...there won't be a 3rd time . Meal went in the bin along with my money !

The good tonight was hands down the best I've had from my local in a while every aspect was elite , keep up the good work guys

Super customer service.. speedy delivery...and ovious food is so yummy!!!

We've eaten from Shapla very happily for many years. I've noticed some negative reviews from 5yrs back when maybe staff changes were undergone. But we have nothing but praise for the quality & quantity of food ordered & collected here. Well done Shapla!

Very good quality happy friendly customer service

Absolutely outstanding flavours with this curry house, there chips are all and made, the rice is properly cooked comfort food every time, the naans are soft and warm and the depth of flavours In Their lamb tikka is amazing !

Great selection of dishes Regularly get order Quick delivery Quality flavours & taste

I've used Shapla for years and never had a bad experience. In my opinion it's one of the best Indian takeaways in the country and one which I use as a benchmark to compare other Indian takeaways wherever I go; I'm very sceptical about the small amount of negative reviews here and I see it's a minority, I guess foul play is present and I'm probably correct judging by the public majority vote of 5 stars. My favourite dish is the Chicken Jalfrazi, Pilau Rice and Plane Nan Bread and therefore when making a comparison elsewhere I order this dish.

Ordered chicken Rogan Josh garlic chilli rice and plain nan. Got😣 vindaloo meal rice ect correct. Re second delivery was nice fresh food but!! Not Chicken Rogan josh. What to do??

Haven't been for a while and certainly won't be going again. Absolutely garbage. Keema Nan bread burnt. veg curry burnt. And the rest a claggy oily greasy pile that was supposed to be a biryani.

I made the mistake of opting for a sit down Indian meal in a restaurant;.... big mistake, cost twice as much, and the food wasnt in the same legue as Shapla, biggest eating mistake of my life. Double the price just for sitting in a strange place full of false waiters performing for their tips? Awkward if you ask me... take away forever from this day forth!! If you havent 'taken away' from Shapla I will be stunned if your dissatisfied. THEY ARE NOT OPEN ON TUESDAY ALTHOUGH THE MENU SAYS ‘OPEN 7 DAYS A WEEK’ (slightly annoying guys)

This place use to be good honest food and have honest people working for them. Not no more. Do not use.

So many dissapointing reviews when I personally love Shapla. Both Mo and Yass are extremely friendly and helpful and their Chicken Tikka starter with a Garlic Keema Naan is the most perfect combination, however it is not complete unless you have a Mint Yoghurt to drip over it. I need to know their Mint Yoghurt recipe??? Mo? lol

I've used this takeaway for years but not anymore ordered over phone told it would be 1and half hours it eventually turned up 2 and half hours later we ordered set meal for 4 with 2 of the curries jelfrazy hot guess what no jelfrazy hot hardly any meat and freezing cold what has happened to this place I feel they are just milking it in these dire times if you want an indian takeaway which is sub standard use them I certainly wont

Best indian in Middlesbrough, haven't been anywhere else since I was recommended here

Have used this place for a few years now ,and have never been disappointed,the food is gorgeous,when you get a set meal for 4 there is enough to feed an army,would definitely recommend this takeaway

We visited friends in Middlesbrough and they ordered takeaways from Shayla.2 hours later we were still waiting. The person who delivered was busy! The food turned up stone cold and we refused to accept it.

Never again. Awful terrible don’t waste your phone battery life. Rude arrogant staff cold food tasteless no stars more appropriate!! Pot noodle tastier

3 bits chicken and peppered gravy.. pure shambles

Nice food with a friendly service and good delivery timing, price is average of the area.

Usually lovely but came cold and didn't receive all my meal at the same time and more expensive than usual😢

One of the best Indian takeaways in Mbro. My partner is Indian, we always use Shapla, 100% say no more,

Always amazing food!!! Very well priced, lovely staff & good delivery serves. (Always arrives before time stated)

After an evening walk me & the Mrs fancied something to eat on the way home to Billingham. Something quick & easy so we decided to try the Shapla on Eastbourne Road. I have passed this takeaway more times than I care to remember so we decided to take the plunge. 5 star rating on hygiene from the council was a good sign. Quickly ordered onion Bahji and chicken biryani along with a plane naan. Literally only after about 10 minutes my food was ready and handed to me by a very nice polite man. The Bahji were fresh ,hot and very tasty, as was the curry & naan bread. For only £10.60 you cannot go wrong. Nice food great price. I will be back to try something more adventurous.

Not bad, parking a bit of a free for all

I was very disappointed. The Chicken Tikka Masala was like a watery syrup totally disgusting. It certainly was not authentic Indian food.

Food nice only thing that let the meal down was the chips very soggy and greasy bang on time said 30 min and it was

Delicious and authentic food. Will be ordering again

Gone down hill a bit little bit too greasy still good though

Fantastic crub and very polite people who run the shop highly recommend

Ordered here at 521 pm spoke to a lovely lady waited almost 2 hrs rang to see where my order was to be told it was cancelled asked for the number who cancelled but said they had to many calls to find it but they knew I rang at 521 pm how ????

Been getting takeaways from here for over 10 years and still happy. Food is really good and reasonably priced . No other takeaway in Middlesbrough comes close.

If you like Indian food this is the best takeaway in middlesbrough eat from here at least once a week can’t get enough of it

My family and I ordered from here last week and we were left really disappointed. The meat was awful we had to leave it and the sauce wasn't its usual taste (that we have had in previously years) I only visit shapla 2/3 times a year but this last visit has really put me off going back. After seeing other reviews I now realise it wasn't just one bad meal. A shame for a take away that has won so many awards previously.

Use this takeaway on a regular basis. Service is excellent with delivery to your door. Set meal for two could easily feed six people!

He usado shapla durante muchos años y que está recibiendo un poco de todo. Una semana es precioso y la próxima su aguada y muy salada. No es un buen sabor. El keema panes Nan que nos dieron eran duras y casi ningún keema carne en ellos. Tiempo para un cambio.

Very nice. Chicken moogalie. .lamb biriyani. We'll tasty.

Yo he utilizado esta tienda durante años. Pero el estúpido hombre inglés antiguo, ahora tienen que trabajan allí los pedidos es una broma. Tomó mi pedido y para otros, para darle a los chefs después de 40 minutos me preguntaron de donde era mi comida. me dijo lo que había sucedido y dijo quieres volver a pedir. Entonces alguien vino desde atrás y dijo que se han preparado en 5 minutos. Tomó 10 y era una basura. 50 minutos para que me atendieran unos cartones de basura

Placed an order at 6.40pm told it would be just over the hour, which we were fine with expecting around 8pm, order worth around £35, at 8.23pm still no food, so called and they said it is on its way (approx 10 mins away) so we waited and waited and waited at 8.40pm we called and cancelled the order. At 8.50pm we were leaving to correct another order from elsewhere and they arrived with delivery which we wouldn't accept.

We have ordered from here for years! Think il try and find a new takeaway as last 2/3 times its been awful, I rang up last time reckons he had no other complaints some how I don't believe him as I've just read 1 from around the same time! Will be not ordering anymore

After ordering from shapla quiet alot i think tonights will definetly the last! After waiting a hour and 15 mins for my food (which i didnt mind) received my food freezing cold naan bread like a rock chips like scraps rice freezing cold only thing that was luke warm was the keema, phone up to be passed to 3 different people to be basically told i must be lieng as they only had 3 orders and we have 3 so far to which i replied why would i lie its not like i want anything new sending out he then goes on to say well its friday night! And if its the case of ypu having 3 drivers why did the food take so long to arrive? no apologies what so ever apauled will be taking my custom else were from now on rude staff it costs nothing for manners!

One of the best curry houses in the north east! Good portions and they deliver too!

Can be better it changes taste from one week to another had my usual beef curry and on this occasion found the meat rather fatty my partner's curry was pretty good.can be hot 1 week and tasteless the next.

Been a customer for years and have noticed food getting worse portion sizes and less meat ect...anyway keema naan had literally no meat in korma sauce was like a bowl of water totally discussing and put in bin. They no we are regular customers and did complain a few weeks ago but enough is enough now. Rang up and got told sorry when I asked for them to resend order or refund out got told(not allowed to do that) at the end of short conversation I told them that's it will never order from here again and they laughed and hung up. Never been so wound up in my life and if they can treat a regular customer like this would you want these arrogant waste of spaces to be cooking your food. Look at there reviews and please avoid

Had a delivery this evening and after waiting 2 hours bit discusted that My food was close enough to be cold. Naan bread was cold and chewy. Maybe this was because after 1 and a half hours I was told my food was on its way. Very very disappointed time for me to find a new Indian takeaway. I am now in the process of having jam and toast, what a waste

Been going here for Years. Personal favourite chicken madras, pilau rice and chips. Shish kebab starter very nice..

Have used this takeaway for a number of years, used to be great.Recently, ordered food and and it was cold and on two separate occasions part of the orders were missing, when I phoned to complain met with total indifference not even apologetic,will definitely not be using this takeaway in future

Used to be a very nice Indian ... For a start I ordered two different currys when I had opened the box they were both the same ! So that was a waste of money!!!! Then the popadoms were awfull like they had been left out all night ! Awful awful

Shapla is a takeawayTelephoned order for deliveryFriendly and courteousTold food would be delivered in an hourWhich it wasDelivery chap very niceFood lovely Haven't had a nice curry for a whileWe ordered onion BhajiChilli garlic riceChicken jalfrezi and chicken Karahi I think that's what it was called And a keema naanAll very nice would definitely recommend this oneAlso delivered hot

Please avoid this place, and read my reason why....We were firstly told our food would 1hr 15mins to come, but actually came 1hr 40mins later, and LUKE WARM AT BEST...We were then charged £5 more than what were supposed to pay once we actually tallied up the costs from the menu.. To then have food that frankly tasted like sewage, we've ordered here before and had plenty of Indians to know this food wasn't normal, we were disgusted by it and just couldn't eat it. We then phoned to speak to the manager, who was literally the thickest person I've ever spoke too. Obviously has no clue how to run an establishment, only offering us a £5 refund, which WE had to take the food back to them ourselves, when we were already charged £5 more than we should of paid but he didn't seem to understand this and persisted that he couldn't give us anymore back than that, even tho the food was going in the bin because it wasn't even good enough to feed to the pigeons. Literally the rudest person I've ever spoken too and must of only been incharge for a matter of minutes because he had no clue how to deal with a complaint. If we were in a restaurant we would of been offered either fresh food or a refund, and he offered a £5 refund to a £27 order which only consisted of two mains, one rice, three poppadoms, 2 naans and 2 dips. It was beyond outrageous.Even if the food was nice another time I wouldn't even think of giving this owner anymore of my money for the sheer disrespect and arrogance that I received. Doesn't deserve the position they have, doesn't even deserve 1 star, but that's the minimum I can put..SHOCKING.

We regularly order a takeaway from Shapla and can recommend the food which is delicious and varied and from many different parts of the Indian continent. The delivery service can be a bit slow and occasionally the food has arrived tepid.

The food here is very good and the menu caters for all tastes as the food is from almost every region in India and Sri Lanka. The delivery service can be a bit slow but the food is usually worth waiting for. Definitely the best Indian take away in Middlesbrough, in my opinion.

I have used the take away for a number of years and have noticed of late the the quality is not as good as it used to be.Recently I ordered a Tandoori mixed kebab at £8.00, it came with three small chunks of chicken, a lamb sausage and then three chicken wings (with hardly any meat on) I was very unimpressed as the chicken pakora we had as a starter was half the price and had loads of meat.Not sure if the owner / chef has changed but they really need to pull their socks up. I will try them again but if the quality is poor again I will be looking for a new takeaway for when I want Indian food.

100% Beautiful Food , Fantastic Service , Very Good Value For Money , 100% Recommend

Well, having been searching for a high quality Indian delivery restaurant in Middlesbrough for seem time we decided to give this one a go. At 5.50 we placed the order. At 7.20 we rang to be told "it's on its way" at 8 pm wearing back to be told "your order is still on the side and hasn't been started get" very little apology or customer service.