Based on 69 opinions finded in 2 websites
Based on 69 opinions finded in 2 websites
Opinions
This is my third time ordering from Shangrila Kitchen and I cannot recommend them enough. Their food is delicious, fresh, well seasoned and has a kick of authenticity that can be hard to find from a takeaway, and the portion size is very generous. They always deliver quickly and the takeaway guys are so polite. 5*****
Chloe . 2016-03-25
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With the reviews we saw we were expecting really good food. It was just bland. The popadoms were overly salty too. Luckily the peshwari main was good
Tersia . 2016-03-04
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Not enough chicken in the Korma & the pieces that were there were quite dry.
Dionne . 2016-03-03
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The potatoes were undercooked, the curries were tasteless (and both tasted the same) and the Partha was dry. Overall disappointing takeaway and wouldn't order again
natalie-kym . 2016-02-22
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Came relatively quickly but the food was awful!!
natasha . 2016-02-21
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Perswhari nan was burnt. 25% discount great but did this mean my portions were 25% smaller. Veg korma was poor value for money. All that was nice chicken momo which son likes and my garlic mushroom
Michelle . 2016-02-07
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Tuvimos una cena en el Shangrila! La comida era increíble y no se puede superar los precios. El restaurante está muy bien equipada y el personal muy amable. Por alguna razón que eran las únicas personas allí, no me lo podía creer! La calidad de la comida solo debe asegurar el lugar está lleno todo el tiempo.
HerbCSO . 2016-02-05
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On time delivery!!! Fresh food, great portions!!! Value for money surely come back again
Sara . 2016-02-02
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Good God slow delivery....1 paratha missing
Mr . 2016-01-29
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We had to wait for over 2 hours to receive the food. The excuse was that they were too busy. If they're that busy they should never have accepted the order in the first place or appeared offline. What people would do for an extra bit of cash! And even after the long wait, the food was below mediocre. Would never ever recommend.
Maria . 2016-01-29
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Good food, on time. Well done ...
Muhammad . 2016-01-23
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FOOD IS NOT GOOD WILL NEVER ORDER AGAIN !!!! MIX GRILL HORRIBLE CAME IN A BAG WITH TOMATOES AND ONIONS SWIMMING IN WATER THE KEBABS HAVE SUCH A HORRIBLE STRONG SMELL AND FLAVOR 12£ so much red food colouring you can't even imagine shangrilla special with lamb have a vinegar taste NOT NICE AT ALL butter chicken I swear I can cook much better and tasty this was the worse butter chicken I ever try pilau rice tasteless OVER PRICE RESTAURANT ORDERING WITH 20%off delivery took 11/2 hours and they give a broken 70p papadum free AVOID don't get why its rated with 5 stars I will give 1
asim . 2016-01-23
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Great quality food, lots of meat but found the Madras rather lacking heat.
Paul . 2016-01-19
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The food was really fresh and tasty! King prawn puri was amazing, definitely want to try out the restaurant!
Patrick . 2016-01-03
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Good food but nearly took two hours to deliver...
Rob . 2016-01-02
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First time I've used the app and 1st time I've had food from this restaurant. Really pleased with the service and the quality of the food
Karen . 2015-12-17
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One of the best curry places I have ever used.
Craig . 2015-12-10
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slightly on the late side, and rather runny curries. the chicken dansak was quite odd looking. Nothing awful, just nothing great either
Michelle . 2015-12-06
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King prawn curry had about 5 prawns and they were tiny Chicken tikka had 5 little piece of chicken The dishes were just sauce basically Rice was nice and got some free popadoms
shanice . 2015-12-02
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Tenía una entrega en casa de estos chicos así que decidimos probar el restaurante. No podía creer que era el mismo lugar. Esperamos una hora y media para nuestra comida ... sólo otra mesa ocupada. Cuando llegamos estaba tibia, gloopy, sin sabor y muy poco atractiva. Habíamos pedido una simple arroz y en vez de arroz teñidos rosa y verde. Nos insta a comer, ya que fue el "caro nos dijeron los ingredientes" y que la simple arroz sin tomar un tiempo para cocinar. Decidimos hacer sin que el resto de la comida ya estaba casi frío. Pregunté si había problemas en la cocina esta noche y me dijeron que no, que estaban a tope! Con otra mesa ocupada y sólo un tipo de entrega a domicilio salir a la hora y media que estuvimos allí fue ridícula. Como salieron los otros únicos clientes - una familia india- en realidad se paró en nuestro
stephfromlondon_10 . 2015-11-27
MORE AT TripAdvisor
Again thank you for the quality off food. Very succulent meat... Certainly recommend.
Brian . 2015-11-15
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Best biryani in the town ..... Complement to chef.
Sam . 2015-11-15
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Very poor. Waited well over an hour and got a lukewarm curry that didn't taste very nice, with very little chicken in it.
Joe . 2015-11-14
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Food was well over an hour late, when it came it was cold and had to reheat in the microwave. Won't be ordering again.
si . 2015-11-13
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Great food, nice and friendly staff that brought me a nice gift as it was the first time I ordered from them. Will definitely order again!
Francisco . 2015-11-10
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One of the best grill i have ever had...can't wait for next order..
Vicky . 2015-11-10
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Pretty good Mix grill but not really the sort of thing that works for a delivery really. Will give them another go for a curry
Alex . 2015-11-08
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best as usual.will order again soon
john . 2015-11-05
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The food was good as always but the quality deteriorated a bit. The quantity of sides has also been reduced. 12.95 for a small portion of mix grill don't think it was worth it. the butter chicken, was good but not like the original, too much colour and artificial flavouring. Hopefully next time it will be better.
Chris . 2015-10-31
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Amazing customer service and fantastic tasting food!
Martyn . 2015-10-29
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Este lugar ofrece comida casera que se siente, con especias verdaderamente difieren entre platos. Tanto como me encanta la comida india, muchos restaurantes sirven comida que se siente prefabricada. Para empezar, nos trajeron papadoom con encurtidos diferentes, muy bonito. Hay varios platos paneer (una gran ventaja en mi opinión) y probamos paneer de Shahslik que era excelente. Los platos estaban muy bien. Allí los postres no estaban en el menú, así que les pedimos! Buen servicio, restaurante limpio, muy buena relación calidad-precio, muy recomendado!
Ajipicante . 2015-10-27
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Order placed at 7:45pm, received confirmation of delivery by 8:45pm. Phoned at 9.35pm to be lied to and told that order was accepted for delivery by 9:55pm!!! Delivery came at 9:45pm and the sheepish restaurant employee didn't accept my offer to show him the confirmation. But that wasn't the worst part. We ordered 2 mild dishes - partner doesn't like hot - and got biryani specifically to request the vegetable curry accompanying it be made vindaloo hot (for me, it's not an Indian unless I have a spicy dish) and the request was ignored. We do the same thing from every other Indian that delivers to us, none of about 15 of them have failed to read the request and meet the customer request. Until now! Poor, poor, poor service. £38 wasted! Very disappointed! No offer to make right and not an even a free poppadum.
L . 2015-10-25
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was nicely callled to inform me food may be late food was delicious will defo order again
chanel . 2015-10-25
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Incredibly fast delivery, meal was hot, generous portions and very good quality indeed. Will definitely order from them again.
STEPHANIE . 2015-10-22
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Great service and excellent food. Will definitely be ordering from here again.
Abigail . 2015-10-21
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Very fresh flavours and,as they use rapeseed oil, there was no heavy greasy residue from ghee. Will definitely come back for more.
Tim . 2015-10-19
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Really good food, huge portions, additional extra dips, nice vegetable biriani and delicious samosas. I truly liked it!
Ola . 2015-10-19
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Nice food, great value and really friendly and polite delivery with free poppadums!
Bob . 2015-10-11
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Amazing service and food was lovely. Definitely will order again!! Thank you!
Sarah . 2015-10-10
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The food arrived hot and superquick. Each dish is prepared with such a depth of flavour, without being greasy. You can taste each ingredient and it's clear it's done fresh and of high quality. Service was friendly and fast, definitely recommended.
Chris . 2015-10-04
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Visitamos la cocina Shangrila en nuestra primera noche en Londres. El servicio fue muy amable y nuestra cena muy buena. Un punto crítico: éramos los únicos huéspedes y no hay ruido de fondo (música o algo así). Así que escuché por el camarero caminando y cada otros ruidos. Pero las partes principales comer y servicio: Top!
Stefan B . 2015-09-25
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Lovely fresh Indian food. Would order again.
Simon . 2015-09-21
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High quality food. Fast delivery. I got some free sample food too. Thank you!
Alina . 2015-09-20
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Order was late(1h20min) and food was not cooked properly specially kebab.
Symon . 2015-09-19
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Delicious food very tasty. It was a bit later than the time specified, but they did txt. The delivery man was very polite would definitely order again.
Alex . 2015-09-19
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Unusual food. Reasonable price. Excellent service and lovely delivery driver.
Zachary . 2015-09-17
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Very good food the momos are one of the best i have ever had, the Kathmandu dal is a real treat. the biryani was really dry, the curry along with the biryani was delicious a definate good take away for me.
Chris . 2015-09-14
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Very nice. Dansak was more spicy than most but really tasty.
Joe . 2015-09-13
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Really great service and the best dips!
Tiago . 2015-09-07
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Really nicely cooked food and the very hot means very hot! Also good delivery service :)
Bob . 2015-09-05
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Great food, fast delivery time and very polite delivery man
Emma . 2015-09-04
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Very good meal. Recognised the menu from one of my fav restaurants in the Ealing area, pleased that the delivery driver told me they have the same chef. Top notch meal!
Lums . 2015-09-03
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Really delicious curries! And quick, friendly service :)
Tiago . 2015-09-02
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Top food. Top service. Would highly recommend.
Craig . 2015-09-01
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The food was nice. My only criticism would be that the Balti sauce was a little watery.
Alice . 2015-08-18
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Order arrived a little bit earlier than estimated and a person who was delivering my food was very friendly. For my taste Panir Pasanda could be more spicy and less greasy (this is why I am not giving 6 stars out of 6), but the cheese itself was very nice. Also the portion was quite big so I couldn't finish it by myself. : ) Naan bread was absolutely delicious! Thanks
Anna . 2015-08-16
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Superb. I have been eating curries for years and this tops them all.
Craig . 2015-08-16
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Excellent service. Food was delicious. Will definitely, order again.
Manoj . 2015-08-10
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Tried different dish today. Just fabulous!!! Highly Recommended
john . 2015-08-06
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Great food! Even got complimentary side salad and papadum!
Skaiste . 2015-08-03
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Este es otro gran lugar nos pareció que sirve deliciosa cocina india y Nepal, cuando estuvimos en Londres. Me pareció que el personal es muy amable. Hace poco empezaron a este restaurante, la calidad de la comida que sirven es simplemente increíble. He pagado mucho más dinero en algún otro restaurante de lujo pero nunca este tipo de comida de calidad. Precio es muy asequible, si realmente buscan un lugar agradable para comer por la zona, recomendaría este lugar, no te pierdas
Bashudev P . 2015-08-02
MORE AT TripAdvisor
Very pleased with food and service. Everytime same quality of service and delicious Indian food.
Sam . 2015-08-02
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Tried new restaurant , had Nepalese momo .. Superb. Very professional staff. Yummy
Dabit . 2015-08-01
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I am a curry lover,Visited shangrila kitchen with my friends, really enjoyed. Good food, friendly service and good environment Kathmandu dal, tandoori butter chicken, chicken ala king were fabulous!!! Will surely visit again.
Sail J . 2015-07-31
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Friendly service, great environment & tasty food!!! All food are freshly cooked which impress me!!! Will definitely visit again!!!
chapagainraju . 2015-07-30
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This is my second order.. Again food was superb. Probably the best curry ever had.
Sam . 2015-07-26
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Food was so delicious.Made my day.Can't wait for next order.
Aartee . 2015-07-26
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Really nice delivery driver! Food was great, big portions, tastier than most places in my area and I've tried most of them. So good my flatmate ordered from them when he got home! Our new go to for Indian!
Alex . 2015-07-26
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We decided to try something different tonight and we had Nepalese for the first time. We had the Shangrila Special and the Kathmandu Dal and both were delicious. The delivery guy was also very friendly. We definitely recommend!!!
Abigail . 2015-07-24
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Superb food in very friendly envirinment.
Sam . 2015-07-24
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Really unimpressed with the food. Will never buy from here again. The naan breads were so burnt they were inedible, 1 of the currys was bland and watery and the poppadoms stale. Was all thrown in the bin.
Annie . 2015-07-19
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The momos were yummy. Had to wait an exrra 15 mins for food to be delivered but the person who delivered apologised and explained why they took longer delivering which was appreciated.
Jyotika . 2015-07-19
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very tasty food,a good big portion,friendly staff. highly recommended
john . 2015-07-18
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Quite easily, the worst delivery experience ever. The first time we ordered from here, we ordered two separate dishes and got the same dish twice (one of which was advertised as special and charged extra). We decided to give them the benefit of the doubt and ordered again. This time, the food did not arrive for 2 hrs. When we called them up, we were told the driver is around the corner and will be there within a minute. Needless to say, there was no driver. The same scenario happened two more times ( in the next half an hour) before we insisted that we speak to the driver. When we finally reached the driver, we were told that they are having a very busy evening and we will have to wait longer. Bad food and a terrible customer experience. Making your customers wait for an hour while claiming that the driver is just a minute away will not get you anywhere.
Sree . 2015-07-16
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A new restaurant with good reviews so I thought I'd give it a go. Maybe they were having an off night but it was the worst takeaway experience I've had in years. The £10 lamb biriani had just 2 tiny cubes of lamb in it, both about the size of a dice. The "tarka dal" was some unidentifiable stew mostly made out of kidney beans! And the delivery driver didn't have any change so I had to tip him £5 instead of the £3 tip I was already giving him. Other people seem to have had a good experience but I can't recommend this restaurant.
Richard . 2015-07-12
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Best vegetarian I've had from a long time in London.. Portions are quite decent..
sowmya . 2015-07-05
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Excellent fast service and friendly delivery with a free beer and poppadums! Food was pretty good too
Bob . 2015-07-05
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Although the menu is lacking slightly in choice that other Indians in the area can offer, the food was of a great quality! The driver gave us a free beer too, so winning!
Ben . 2015-07-05
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Lovely people, even provided free popadoms! Delicious food - not the bog standard take-away; interesting flavours, and chicken didn't look like it came out of a large plastic bag! Highly recommended, will order again!
Erlend . 2015-06-30
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Nice meal and friendly service, they'd thrown in some poppadoms and a beer which was sweet! Liked that they had a few unusual veggie options, the paneer was great but the dal was pretty oily and the toros quite tough once they'd gone cold, but overall was happy and would use again
Charlie . 2015-06-29
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They were thhe coolest people- even included a complimentary beer and popadom!
athena . 2015-06-29
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Amazing fast service - delicious food and a very kind and polite deliverer! Cannot fault this. Will order again!
Sara . 2015-06-27
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Superb. The delivery guy was super friendly. Food was full of flavours, tasty, and the portions big. Will order again!
Otto . 2015-06-26
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Great food, huge portions, quickly delivered! Really good!
Indranil . 2015-06-25
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Fantastic food. Great service too!
Ciaran . 2015-06-25
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Very good food. Great portions. Loved the sauces and chutneys that came with the popadums. SO good to have a decent place to order from and they even do spicy popadums:) thank you
Clara . 2015-06-24
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1011 Opinions
Great hearty Gujarati Food. The quality and the quantity is amazing. Staff are all welcoming and if you ever need any help deciding, they are more than happy to help you. I have been coming here for as long as I can remember, not as often as would like to recently, but I can openly say the food is genuinely amazing.
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186 Opinions
Have been three or four times and each time was superb. Mega delicious and excellent value. We think underrated. Get the vada pav or the buffet if v hungry.
3085 Opinions
The food was excellent! My husband got vegetable samosas and chicken tikka for starter and lamb biryani for main. He said everything was sublime! My vegan dishes instead were tarka daal for starter (best I’ve ever had) and a peanut/coconut aubergine curry (which was out of this world!!!) with a delicious side of green beans fried with spices and coconut shavings. Service very attentive and polite as well as knowledgeable in terms of ingredients, making sure everything I ordered was vegan. A polite suggestion for the kitchen staff to be a bit quicker, as they took just over 1.5 hours to prepare 3 starters and 2 mains for the two of us (and there was only another table with guests in the restaurant, as we went early, as soon as they opened at 6pm. I don’t want to imagine how many hours it would have taken if the restaurant was busy. But a great experience all in all and we will definitely return!