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4,5

Based on 69 opinions finded in 2 websites

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Nº 129 in 877 in Brent

Nº 15 of 83 Indian in Brent

CUSTOMERS TALK ABOUT DISHES WITH.. chickencurry

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This is my third time ordering from Shangrila Kitchen and I cannot recommend them enough. Their food is delicious, fresh, well seasoned and has a kick of authenticity that can be hard to find from a takeaway, and the portion size is very generous. They always deliver quickly and the takeaway guys are so polite. 5*****

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Chloe . 2016-03-25

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With the reviews we saw we were expecting really good food. It was just bland. The popadoms were overly salty too. Luckily the peshwari main was good

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Tersia . 2016-03-04

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Not enough chicken in the Korma & the pieces that were there were quite dry.

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Dionne . 2016-03-03

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The potatoes were undercooked, the curries were tasteless (and both tasted the same) and the Partha was dry. Overall disappointing takeaway and wouldn't order again

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natalie-kym . 2016-02-22

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Came relatively quickly but the food was awful!!

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natasha . 2016-02-21

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Perswhari nan was burnt. 25% discount great but did this mean my portions were 25% smaller. Veg korma was poor value for money. All that was nice chicken momo which son likes and my garlic mushroom

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Michelle . 2016-02-07

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We had wonderful dinner at Shangrila! The food was awesome and you can't beat the prices. The restaurant is nicely appointed and the staff very friendly. For some reason we were the only people there, I couldn't believe it! The quality of the food alone should ensure the place is overrun all the time.

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HerbCSO . 2016-02-05

MORE AT TripAdvisor

On time delivery!!! Fresh food, great portions!!! Value for money surely come back again

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Sara . 2016-02-02

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We had to wait for over 2 hours to receive the food. The excuse was that they were too busy. If they're that busy they should never have accepted the order in the first place or appeared offline. What people would do for an extra bit of cash! And even after the long wait, the food was below mediocre. Would never ever recommend.

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Maria . 2016-01-29

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Good God slow delivery....1 paratha missing

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Mr . 2016-01-29

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Good food, on time. Well done ...

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Muhammad . 2016-01-23

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FOOD IS NOT GOOD WILL NEVER ORDER AGAIN !!!! MIX GRILL HORRIBLE CAME IN A BAG WITH TOMATOES AND ONIONS SWIMMING IN WATER THE KEBABS HAVE SUCH A HORRIBLE STRONG SMELL AND FLAVOR 12£ so much red food colouring you can't even imagine shangrilla special with lamb have a vinegar taste NOT NICE AT ALL butter chicken I swear I can cook much better and tasty this was the worse butter chicken I ever try pilau rice tasteless OVER PRICE RESTAURANT ORDERING WITH 20%off delivery took 11/2 hours and they give a broken 70p papadum free AVOID don't get why its rated with 5 stars I will give 1

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asim . 2016-01-23

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Great quality food, lots of meat but found the Madras rather lacking heat.

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Paul . 2016-01-19

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The food was really fresh and tasty! King prawn puri was amazing, definitely want to try out the restaurant!

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Patrick . 2016-01-03

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Good food but nearly took two hours to deliver...

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Rob . 2016-01-02

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First time I've used the app and 1st time I've had food from this restaurant. Really pleased with the service and the quality of the food

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Karen . 2015-12-17

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One of the best curry places I have ever used.

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Craig . 2015-12-10

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slightly on the late side, and rather runny curries. the chicken dansak was quite odd looking. Nothing awful, just nothing great either

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Michelle . 2015-12-06

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King prawn curry had about 5 prawns and they were tiny Chicken tikka had 5 little piece of chicken The dishes were just sauce basically Rice was nice and got some free popadoms

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shanice . 2015-12-02

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Had a lovely home delivery from these guys so decided to try the restaurant. Couldn't believe it was the same place. We waited an hour and a half for our food....only one other table occupied. When it arrived it was lukewarm, gloopy, flavourless and really unappealing. We'd ordered plain rice and instead got rice dyed pink and green. We were urged to eat this as it was 'expensive ingredients' and told that the plain rice would take a while to cook. We chose to do without as the rest of the food was already almost cold. I asked if there was s problem in the kitchen tonight and was told that no, they were just busy! With one other table occupied and just one home delivery guy go out in the hour and a half we were there this was just laughable. As they left the only other customers - an Indian family- actually stopped by our

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stephfromlondon_10 . 2015-11-27

MORE AT TripAdvisor

Best biryani in the town ..... Complement to chef.

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Sam . 2015-11-15

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Again thank you for the quality off food. Very succulent meat... Certainly recommend.

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Brian . 2015-11-15

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Very poor. Waited well over an hour and got a lukewarm curry that didn't taste very nice, with very little chicken in it.

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Joe . 2015-11-14

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Food was well over an hour late, when it came it was cold and had to reheat in the microwave. Won't be ordering again.

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si . 2015-11-13

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Great food, nice and friendly staff that brought me a nice gift as it was the first time I ordered from them. Will definitely order again!

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Francisco . 2015-11-10

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One of the best grill i have ever had...can't wait for next order..

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Vicky . 2015-11-10

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Pretty good Mix grill but not really the sort of thing that works for a delivery really. Will give them another go for a curry

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Alex . 2015-11-08

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best as usual.will order again soon

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john . 2015-11-05

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The food was good as always but the quality deteriorated a bit. The quantity of sides has also been reduced. 12.95 for a small portion of mix grill don't think it was worth it. the butter chicken, was good but not like the original, too much colour and artificial flavouring. Hopefully next time it will be better.

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Chris . 2015-10-31

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Amazing customer service and fantastic tasting food!

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Martyn . 2015-10-29

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This place offers food that feels homemade, with spices truly differing between dishes. As much as I love Indian food, way too many restaurants serve food that feels pre-fabricated. For starters, they brought papadoom with different pickles - very nice. There were several paneer dishes (a big plus in my opinion) and we tried Shahslik paneer which was excellent. The other dishes were very nice as well. There desserts were not at the menu, so ask for them! Good service, clean restaurant, very good value, highly recommended!

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Ajipicante . 2015-10-27

MORE AT TripAdvisor

Order placed at 7:45pm, received confirmation of delivery by 8:45pm. Phoned at 9.35pm to be lied to and told that order was accepted for delivery by 9:55pm!!! Delivery came at 9:45pm and the sheepish restaurant employee didn't accept my offer to show him the confirmation. But that wasn't the worst part. We ordered 2 mild dishes - partner doesn't like hot - and got biryani specifically to request the vegetable curry accompanying it be made vindaloo hot (for me, it's not an Indian unless I have a spicy dish) and the request was ignored. We do the same thing from every other Indian that delivers to us, none of about 15 of them have failed to read the request and meet the customer request. Until now! Poor, poor, poor service. £38 wasted! Very disappointed! No offer to make right and not an even a free poppadum.

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L . 2015-10-25

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was nicely callled to inform me food may be late food was delicious will defo order again

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chanel . 2015-10-25

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Incredibly fast delivery, meal was hot, generous portions and very good quality indeed. Will definitely order from them again.

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STEPHANIE . 2015-10-22

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Great service and excellent food. Will definitely be ordering from here again.

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Abigail . 2015-10-21

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Very fresh flavours and,as they use rapeseed oil, there was no heavy greasy residue from ghee. Will definitely come back for more.

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Tim . 2015-10-19

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Really good food, huge portions, additional extra dips, nice vegetable biriani and delicious samosas. I truly liked it!

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Ola . 2015-10-19

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Nice food, great value and really friendly and polite delivery with free poppadums!

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Bob . 2015-10-11

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Amazing service and food was lovely. Definitely will order again!! Thank you!

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Sarah . 2015-10-10

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The food arrived hot and superquick. Each dish is prepared with such a depth of flavour, without being greasy. You can taste each ingredient and it's clear it's done fresh and of high quality. Service was friendly and fast, definitely recommended.

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Chris . 2015-10-04

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We visited the Shangrila Kitchen at our first evening in London. The service was very friendly and our dinner very good. One critic point: We were the only guests and there was no background noise (music or something). So we heared the waiter walking around and every other noises. But the main parts eating and service: Top!

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stefanb948 . 2015-09-24

MORE AT TripAdvisor

Lovely fresh Indian food. Would order again.

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Simon . 2015-09-21

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High quality food. Fast delivery. I got some free sample food too. Thank you!

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Alina . 2015-09-20

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Delicious food very tasty. It was a bit later than the time specified, but they did txt. The delivery man was very polite would definitely order again.

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Alex . 2015-09-19

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Order was late(1h20min) and food was not cooked properly specially kebab.

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Symon . 2015-09-19

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Unusual food. Reasonable price. Excellent service and lovely delivery driver.

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Zachary . 2015-09-17

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Very good food the momos are one of the best i have ever had, the Kathmandu dal is a real treat. the biryani was really dry, the curry along with the biryani was delicious a definate good take away for me.

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Chris . 2015-09-14

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Very nice. Dansak was more spicy than most but really tasty.

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Joe . 2015-09-13

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Really great service and the best dips!

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Tiago . 2015-09-07

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Really nicely cooked food and the very hot means very hot! Also good delivery service :)

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Bob . 2015-09-05

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Great food, fast delivery time and very polite delivery man

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Emma . 2015-09-04

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Very good meal. Recognised the menu from one of my fav restaurants in the Ealing area, pleased that the delivery driver told me they have the same chef. Top notch meal!

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Lums . 2015-09-03

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Really delicious curries! And quick, friendly service :)

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Tiago . 2015-09-02

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Top food. Top service. Would highly recommend.

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Craig . 2015-09-01

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The food was nice. My only criticism would be that the Balti sauce was a little watery.

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Alice . 2015-08-18

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Order arrived a little bit earlier than estimated and a person who was delivering my food was very friendly. For my taste Panir Pasanda could be more spicy and less greasy (this is why I am not giving 6 stars out of 6), but the cheese itself was very nice. Also the portion was quite big so I couldn't finish it by myself. : ) Naan bread was absolutely delicious! Thanks

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Anna . 2015-08-16

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Superb. I have been eating curries for years and this tops them all.

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Craig . 2015-08-16

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Excellent service. Food was delicious. Will definitely, order again.

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Manoj . 2015-08-10

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Tried different dish today. Just fabulous!!! Highly Recommended

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john . 2015-08-06

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Great food! Even got complimentary side salad and papadum!

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Skaiste . 2015-08-03

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Very pleased with food and service. Everytime same quality of service and delicious Indian food.

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Sam . 2015-08-02

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This is another great place we found that serves delicious Indian and Nepalese cuisine, when we were visiting London. I found staff very friendly. They recently started this restaurant, The quality of food they serve is simply amazing. I paid lot more money in some other fancy restaurant but never get this kind of quality food. Price is very affordable, if you are really looking for some nice place to eat around this area, i would recommend this place, don't miss out

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Bashudev P . 2015-08-02

MORE AT TripAdvisor

Tried new restaurant , had Nepalese momo .. Superb. Very professional staff. Yummy

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Dabit . 2015-08-01

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I am a curry lover,Visited shangrila kitchen with my friends, really enjoyed. Good food, friendly service and good environment Kathmandu dal, tandoori butter chicken, chicken ala king were fabulous!!! Will surely visit again.

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Sail J . 2015-07-31

MORE AT TripAdvisor

Friendly service, great environment & tasty food!!! All food are freshly cooked which impress me!!! Will definitely visit again!!!

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chapagainraju . 2015-07-30

MORE AT TripAdvisor

Food was so delicious.Made my day.Can't wait for next order.

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Aartee . 2015-07-26

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This is my second order.. Again food was superb. Probably the best curry ever had.

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Sam . 2015-07-26

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Really nice delivery driver! Food was great, big portions, tastier than most places in my area and I've tried most of them. So good my flatmate ordered from them when he got home! Our new go to for Indian!

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Alex . 2015-07-26

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Superb food in very friendly envirinment.

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Sam . 2015-07-24

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We decided to try something different tonight and we had Nepalese for the first time. We had the Shangrila Special and the Kathmandu Dal and both were delicious. The delivery guy was also very friendly. We definitely recommend!!!

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Abigail . 2015-07-24

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Really unimpressed with the food. Will never buy from here again. The naan breads were so burnt they were inedible, 1 of the currys was bland and watery and the poppadoms stale. Was all thrown in the bin.

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Annie . 2015-07-19

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The momos were yummy. Had to wait an exrra 15 mins for food to be delivered but the person who delivered apologised and explained why they took longer delivering which was appreciated.

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Jyotika . 2015-07-19

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very tasty food,a good big portion,friendly staff. highly recommended

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john . 2015-07-18

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Quite easily, the worst delivery experience ever. The first time we ordered from here, we ordered two separate dishes and got the same dish twice (one of which was advertised as special and charged extra). We decided to give them the benefit of the doubt and ordered again. This time, the food did not arrive for 2 hrs. When we called them up, we were told the driver is around the corner and will be there within a minute. Needless to say, there was no driver. The same scenario happened two more times ( in the next half an hour) before we insisted that we speak to the driver. When we finally reached the driver, we were told that they are having a very busy evening and we will have to wait longer. Bad food and a terrible customer experience. Making your customers wait for an hour while claiming that the driver is just a minute away will not get you anywhere.

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Sree . 2015-07-16

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A new restaurant with good reviews so I thought I'd give it a go. Maybe they were having an off night but it was the worst takeaway experience I've had in years. The £10 lamb biriani had just 2 tiny cubes of lamb in it, both about the size of a dice. The "tarka dal" was some unidentifiable stew mostly made out of kidney beans! And the delivery driver didn't have any change so I had to tip him £5 instead of the £3 tip I was already giving him. Other people seem to have had a good experience but I can't recommend this restaurant.

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Richard . 2015-07-12

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Although the menu is lacking slightly in choice that other Indians in the area can offer, the food was of a great quality! The driver gave us a free beer too, so winning!

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Ben . 2015-07-05

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Excellent fast service and friendly delivery with a free beer and poppadums! Food was pretty good too

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Bob . 2015-07-05

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Best vegetarian I've had from a long time in London.. Portions are quite decent..

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sowmya . 2015-07-05

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Lovely people, even provided free popadoms! Delicious food - not the bog standard take-away; interesting flavours, and chicken didn't look like it came out of a large plastic bag! Highly recommended, will order again!

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Erlend . 2015-06-30

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Nice meal and friendly service, they'd thrown in some poppadoms and a beer which was sweet! Liked that they had a few unusual veggie options, the paneer was great but the dal was pretty oily and the toros quite tough once they'd gone cold, but overall was happy and would use again

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Charlie . 2015-06-29

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They were thhe coolest people- even included a complimentary beer and popadom!

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athena . 2015-06-29

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Amazing fast service - delicious food and a very kind and polite deliverer! Cannot fault this. Will order again!

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Sara . 2015-06-27

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Superb. The delivery guy was super friendly. Food was full of flavours, tasty, and the portions big. Will order again!

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Otto . 2015-06-26

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Fantastic food. Great service too!

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Ciaran . 2015-06-25

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Great food, huge portions, quickly delivered! Really good!

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Indranil . 2015-06-25

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Very good food. Great portions. Loved the sauces and chutneys that came with the popadums. SO good to have a decent place to order from and they even do spicy popadums:) thank you

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Clara . 2015-06-24

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