Shanghai Wok in Croydon

So I came in and ordered Chicken balls , Char you Pork in BBQ sauce and special chow mein which all came to 26£ , as I left I realised the prawn crackers had not been put in so I went back in and the workers were extremely confused , after 5 minutes of explaining I recieved my prawn crackers and left to go home (15 minute walk) I wish I had checked all of my things at the shop but to my arrival at home I had been given the wrong meal altogether (I didn’t want to check in store as it takes ages to get out of containers) , I then phoned up and explained and asked if they could drop me round my right meal and I would happily pay an extra fiver but the lady said they had no delivery drivers there (which was a lie as I had seen 2 seated in there next to just eat bags) and that I had to come back to get my meal changed. I’m 19 years old and payed 25£ which to me is a lot of money for a meal I didn’t eat nor enjoy , I couldn’t go back up there as it was getting late and my family were also eating so parts would’ve been cold by the time I was back . Really annoyed to be honest and defo won’t be coming back. The communication was appalling no one could understand anything I was saying. I’m very respectful that not everyone speaks English but when you run an establishment that requires you to communicate with others , someone should know the native language otherwise orders are going to continue to be mucked up. Get an interpretator , and actually listen to orders instead of rushing everything and getting it wrong. P.s the prawn crackers were yellow and the chicken balls tasted old and as if they had been microwaved. Ridiculous!!!!

Food was okay but unfortunately the chicken skewers was undercooked.

very delicious 😋 the Salt and Chilli Squid was particularly fantastic 😊 love me some Singapore Fried Rice.. which you did very well. thanks 👍

ALWAYS GREAT GUYS. Thanks. Tom.

It was not a kung po chicken that I expected.

chicken in my vegetarien meal very upset

Wish I could give less than 1 star Ordered on Uber Eats with delays after delays and eventually never arrived But was marked at delivery at 11:45pm so have been charged I can promise this was never attempted (Im pretty sure most people have video doorbells these days) I called the resturaunt several times through the night and was met by tones and no answer the phone was even hung up! Can't believe they didn't have the decency to call and update or even appologies but instead have proceeded to take my money. Awful awful choice and I would suggest swerving this place! Advise me on what to do as Uber didn't respond and I want my money back as I proceeded to order from a different Chinese which arrived in prompt time Don't order from here!

the worst Chinese food I've ever eaten...nothing like l ordered,complete waste of £18... never again

Super quick delivery, food was really nice.

The food wasn’t that flavourful and was oily.

Whatever that was..it wasn't real chicken. Maybe they tried to serve me up some vegan substitute? Or maybe something worse? But yeah was not happy with it at all, an insult to myself and my family who wanted a real chicken curry meal. and my concerns/complaint were completely ignored. Thanks JustEat for showing no concern for your customers.

The Food Was Good And Yummy And Fresh The Delivery Person Came On Time And Food Was Hot And Ready To Eat :-)

Excellent quality, very tasty and very satisfied.

First time ordered from this restaurant. Ordered 3 different dishes so since I spent over £17 I get a free prawn crackers however what I received was very stale crackers that had been made some time ago. Would have been nice to get a fresh crackers. Also I ate lots of times from other Chinese restaurants chicken & sweetcorn soup but this one was so bland and tasteless. The only dish that I thought tasted good was beef with green peppers and black bean sauces Ho fun noodle. I won’t be orderi

Ordered from here a number of times food always great yesterday was not one of them times food was really poor quality.

Food was awful. Crackers were stale, noodles dry, prawn toast bland, sauce was spilled all inside the bag, spring rolls pretty much just pastry, all terrible and not worth the over an hour wait.

Very good quality food and timely delivery, highly recommended.

Not sure what happend , maybe change of chef . I bought my usual.. soup was so salty I could hardly eat it . The chicken did not smell nice. Don’t think I’ll buy again. Shame

I just moved in to Crystal Palace and it was my first take away order here. In the beginning I checked Google reviews and I started to be very sceptical. But I ordered in any way to check because it is a closet place to my new home. Lemon Chicken is really good: crispy and tasty!

Honey chicken wings were on point. The duck udon noodles were a bit greasy and not enough duck in the meal. Overall enjoyable but just a few areas to improve upon

Prawn crackers were stale and the spare ribs were legit more bone than meat.

Fantastic , delivery on time , food was hot and tasty 5 stars

Unfortunately the meal made my mum throw up. I was with her she has a mental health problem dementia.

My only complaint is if you're going to offer/include a freebie (in this case some prawn crackers), then at least send them. I was looking forward to them so I was a bit disappointed when I saw they weren't in the bag....

Hot Delicious and delivered on time

Food Was Good All Piping Hot And Delivery Was Fine Too

The food didn’t taste of anything and the prawn crackers were stale. The pork order didn’t seem like pork. We did not finish any of it.

Great ...delivery on time and it was delicious and hot

I had to put one star to write a review however my rating is nil I came to Crystal Palace to visit a friend and ordered a takeaway I had King Prawns with noodles and spent the next 24 hours with food poisoning not being able to leave the flat please think twice before ordering from this place.

Top local takeaway - great simple food at a good price

Perfect ordered arrived early fast delivery and hot food delicious tasty food as always

Asked for a little chilli only, it then came absolutely fully loaded with it so made the food not enjoyable

Satay sauce didn't have any flavour to it.

Food was arrived before time and always fresh and hot normally i do collect from shop but first time i ordered delivery and amazingly arrived before time delicious soup and chicken fries rice Will order it again....

I ordered sweet and sour chicken balls ( 10 ) and you sent me some sort of mushy omelette. When I called to explain this to you I felt that you either did not understand what I was saying or you didnt beleive me. My whole meal was ruined and I am £6.80 out of pocket.

Once again the food was hot and tasty ,looks like I'm going to be regular here

I like the taste of the food. It’s very delicious. Delivered quick . Worth the money.

Great food, love the flavour. Remind me home food. Definitely recommend to friends. Would order again .

Amazing service , very tasty and fresh i will come again

Chow mein was good. Had the satay and it was only ok

Been eating here for years. Great food at a reasonable price.

Shanghai Wok is a reliable, fast game local restaurant. The Cantonese classics are great, portion sizes are excellent.

It was nice but no spice what so ever

I always order from Shanghai Wok because the food is always hot, tasty and exactly what I ordered. In addition the prices aren't too bad

Too much soya sauce, food tastes

Nothing like any chow mein or special fried rice (was more like yellow boiled rice) that I have ever had. Free prawn crackers when you spend £15 I can't say whether they were nice or not as I didn't get them. Won't be ordering again.

The Pad Thai noodles were thick, oily and salty. Not appetising so both me and my wife only ate half out of sheer hunger.

Food was dumped on the doorstep!!!! It was only that our neighbours brought it up or we wouldn’t have even known it was delivered. And besides stone cold the food was awful!!!!!

First time customer. Food was good. But disappointed that while they advertise free prawn crackers over £15. They weren’t included, when I asked the delivery driver, it’s actually £17, but they haven’t updated just eat.……

Ordered via just eat. Food itself was delicious and I was very impressed after falling to be impressed with 2 other Chinese takeaways which I had ordered from. The only thing that let them down was on just eat, it quoted free bottle of coke with orders over £38. When I called asking about this when I didn't get it. They said its for orders over £45. I told them about the error and 2 days later, it still quotes £38 so effort needs to be made to rectify...

I didn’t receive my food. Yet it’s saying delivered and you charged my account. I need my food or refund me now asap!

They have best Vermicelli noodles in London! Also vegetable spring rools are freshy and tasty! Thank you guys :-)

Nice food delivered promptly.

Sorry I order 2 duck chow main And arrived 2 dishes I think pork with sweet and sower sause

Two dishes ordered: rice vermicelli noodles with prawns = delicious 6/6 green onion hot and tangy chicken with rice = atrocious , dude this had no taste at all and this is objective being!!!!! 1/6 Order only if you already know the dish from this restaurant

Just had the single meal for one via just eat, one of the worst meals I've had in my whole life, it's put me of Chinese food for good. Horrible.

I have not received my food yet. I have spent so much mimey with just eat I want a refund!!

Arrived an hour late and was stone cold!

AVOID this Place! food should of arrived between 21:05-21:25. At 21:25 it said it had been delievered but hadent. When I called the guy he said "oh its fine, will arrive soon, 10 to 15 to 20min," I asked why did they mark it as delievered and how much longer? He said its fine 15 to 20 mins. 20mins later I call and he tells me the bag broke and my order is damaged so he is sorry he will have to cancel order. Not reliable at all for a hot meal after a long day at work.

I orderd salt and chilli chips, chicken wings and prawns. Everything tastes unseasoned. Nothing tasted of salt and chili which was extremely disappointing. Had items missing out of my order. The best thing about this was the boiled rice and sweet and sour sauce. £32 spent and i wont be ordering from here again

I always order from here but this time food wasn’t nice, pancake roll was Luke warm and the rice the same, the chilli chicken was nice though

My food never arrived, the lady on the phone was so rude and disrespectful. She hung up the phone on me and didn’t pick up my phone calls after that. Shameful and disgraceful service. Do not order from here!

Preordered the food as was coming home from work. Allowed for a 20 minute window from when I was due to arrive and food ordered time. Food arrived too early and I wasn’t home yet.

We've been waiting for our food for two hours. No one is answering the phone. When the food arrived, after two hours, it was literally the worst takeout food we've ever had. I cannot stand to waste food, but it was inedible and went in the trash.

Hideous!! DO NOT ORDER!! Ordered a "Thai red curry" absolute slap in the face to Thai people! The "chicken" was a gelatinous mess, definitely not chicken. Called to complain and ask for something else and was told no the food is fine and got hung up on TWICE!! Disgraceful food and horrendous service. I want my money back!

The driver just put the food outside in a bush. Said he didn’t see me, and that he tried calling me. I was standing outside for an hour!!!! And then I called the restaurant, the woman just hung up all the 6 times i called.

Really disappointed, tasteless, rude staff

Food was delivered late and when it had arrived the sauce had spilt everywhere in the bag.

Food was left at back gate call shop and said driver got no answer, that is because there is no bell knocker as it is the back gate to garden, end house could not be bothered to go to front door

Food quality was very disappointing. The complimentary prawn crackers were stale, the pork in black bean sauce was overcooked and dry, the Chicken Pad Thai was tasteless, and the egg fried rice seemed to have been cooked in the microwave. Won't be ordering from here again.

Accidently i placed the order as collection order and i called on the restaurent for change it to delivery order bcz button is by default on collection order, the lady who took the phone was rude and she laughed at me.😡😡😡😡😡

The food didn’t have much taste, the noodles were dry and everything was cold and the prawn crackers were soft not crunchy, spare ribs were not fresh. Not happy with the food on this occasion and had put me off from ordering from here again

The restaurant did not deliver my order!

The Singaporean dishes were not spicy at all, worse still the rice tasted like it had been cooked with stock powder in it and no taste of classic Singaporean Fried Rice with spices, soya and fresh chillies. The Singaporean vermcelli was not much better either but at least had fresh veg in it. Portions were small for the price being charged. The salt and pepper wing were nice though, which is why I gave 2 stars.

Very good food and surprised it was tasty as well. Advertised incorrectly for a free bottle of coke. It's gone up to £45. I did not get my bottle.

The delivery was very quick, however the food was extremely bland and tasteless. Will not be ordering again!

I have ordered from Shanghai Wok and the food is always tasty and hot.

I never received my meal still waiting thank you!!!???

Prawn crackers were stale every thing tastes old

Food was really nice, had the set meal for one, plenty for me, overall very good.

Prawn balls with sweet and sour sauce didn't taste right I couldn't eat it I put it in the bin won't be ordering anything from you again

Need a refund on one of the dishes but the restaurant is refusing.

I PICKED A MORE EXPENSIVE OPTION TO AVOID DISAPPOINTMENT. I WAS WRONG! Rice not what I ordered but edible! crackers stale! Lamb curry was awful! Sweet and sour/curry sauce obismal! It wasn't cooked in sauce just poured on top of the days old meat that had skin, gristle slime still attached. Threw straight into the bin. Total waste of £40! DONT WASTE UR MONEY!

Disgusting food. Thai green chicken curry was nothing like Thai green chicken curry I've been having for the last 10 years. This was mushroom curry with chicken that did not taste or feel like chicken. Sauce was horrible and not Thai green curry sauce at all. And egg fried rice was something else. Not sure where they got the recipe from and if they put any eggs into it when making it. Would avoid this place. Both dishes went into the bin and I was left without dinner. Fuming

Chilli oil tastes wonderful and very spicy 😁. Special fried rice also tastes good and is cooked with good soya sauce. Toast is crispy. Pretty good will order again next time.

They had the cheek to send me a small pan cake roll and charged me £2,20 and I spent over £15 and never even got free crackers and charged me 50p to use my card nor happy my kids where hangey and I spent my last £15 on feeding them 🤬😡🤬😡🤬😡🤬😡🤬😡🤬

Delicious Roast Pork Chow Mein. Will order again!

Perfect as always! Thank you very much

Very unhealthy. I wasn't aware that my prawns were going to be deep fried and when they said size small they weren't kidding not that it really mattered to me and my son as we couldn't finish it as we didn't enjoy it. However just wanted to mention that it was the smallest portion I've ever had especially for that price. Some people might like it and like they say each to their own. But if you're looking for prawn rice that is not deep fried then this might not be for you.

Nice food, but the woman behind the counter is extremely rude and condescending.

Steer clear from the Thai dishes if you want authenticity. Chicken a weird texture, noodles oily and who puts garden peas and mushrooms in a green curry? Also, no jasmine rice to go with the Thai! Mediocre at best, sorry.

Had the dim sum which is small but good. The complimentary prawn crackers were a nice touch but tasted a touch old. Chicken sweet corn soup was a tad bland but the udon noodles are fantastic.

Waited almost 4 hours for a delivery, couldnt contact the restaurant to find out what was going on. Ended up getting food from somewhere else. Food finally turned up at just after 10pm. Not happy, and definitely won't be ordering with this app again. Customer service said they cant do anything, said they wouldn't offer any kind of refund... Daylight robbery. The food looked terrible by the way, went straight in the bin! Thanks Just eat, last time we use this app.

food was never delivered and couldn't contact the takeaway to complain or seek explanation.

Large special fried rice was very filling, the Sweet & Sour chicken HK style wasn’t how I usually like it but was okay and the frittas were yummy despite being sightly soggy.

Some of the meals looked terrible and tasted terrible, I have pictures to send you the curry had no flavour I am very upset that they could send this out to a customer. Why was every meal covered in a red food dye. How can I send you the photos. Very unhappy spoiled our date night. Sort this out and have a word with the restaurant. The food is still in the fridge waiting to go in the bin. I spent good money on this.

1st time ordering from here and never again. Really late, and not worth the wait....jank.

Rice was cold. Sweet and sour pork was not good, quite soggy.

Pork is quite tender and tastes good with mushrooms. Recommend it. Roast duck is also nice with good oyster source flavor. Quite a nice meal.

I’ve noticed this year that the red Sweet and sour sauce for the meat dishes isn’t sweet anymore. Didn’t enjoy unfortunately. Everything else was nice.