Zen Lounge in Croydon

The layout/ decor of this restaurant is amazing, even insta ready for those who wish. The food was amazing, and I will definitely be coming back again. Went for my nieces 21st.

very nice food and good customer service, also food portions are really good for the price.yogesh.

The place to be in around Croydon

Husband loved the food. Service was a bit strange he didnt clear table between courses but he was very new. Food slightly overpriced but great ambience. Very quiet for a thursday at 8pm but tasty food so overall 4/5 especially for croydon.

Great food and service, Yozesh was great! 10/10!

Nice and lovely atmosphere. Food good as well. Yogersh was a brilliant waiter

Nice place go have a meal and drink.

Yogesh is a good waiter his service was fast makes us happy and understandable thank you

Amazing staff, really nice people. Great shisha and great chai.

Yogesh was an amazing waiter and really helped us out. Thank u! Great food

This was a brilliant venue for a year 13 dinner, the students were blown away by the atmosphere, food and hospitality. The manager is amazing ! He organised everything perfectly!

Amazing service, great food. Would definitely recommend

the food was outstanding and the service was amazing. Big shout out to yozesh and his team really did an excellent job today.

Had a great experience today as I held my daughter holy communion today in this venue would recommend to anyone

Stunning decorations, love the flowers on the ceilings. The service was a bit slow, but the food was good. Great for sharing. Will be back to try the other food on the menu.

Terrible Shisha TERRIBLE avoid this place. Came here many times it use to be good. Worst Shisha ever. No flavour ordered a milkshake came 20 minute later even tho they are quite. Came on the till told them about Shisha the lady didn’t seemed like to do anything. Many places around London. Must avoid. Waste of money time.

Special thanks to Hamza for an amazing service.. 😊😊

The atmosphere is very nice for friends and the food may take a longer time for preparation.. Shisha is very nice and overall good service

If I were to be very honest, food was overpriced. It wasn't worth the price we paid. Sushi was the only nice dish. Love the decor!

Great Shisha with wonderful service from Hamza, would recommend others to go and try the mocktails and Shisha’s out.

Hamza was our waiter extremely professional and patient! Loved the service !

It was really good if you are a sushi lover you can get really delicious sushi freshly made

We booked a table of five people for my brother’s birthday and the service was 10/10. Very kind people , super welcoming. The atmosphere was very Zen just like the name of the place, very beautiful inside, Well decorated (even the furniture was on point). I personally don’t like when places are too packed so this was perfect for me and my family to be able to sit down and have a conversation. The drinks were full of flavour and were also very well presented. The starters we ordered sushi and I can honestly say it was one of the best sushi I’ve ever had, appropriately portioned, also ordered the duck spring roll and that was absolutely amazing. I ordered the Korean lamb cutlet which was very well seasoned and I got it with a side of chips which went very well together. Lastly, the restaurant played some happy birthday music for my brother and bought out a yummy cake with a sparkler. All of this was organised very last-minute on my side and the team at zen worked really hard to make my brothers day, which I’m so grateful for. Overall, I don’t really have much criticism apart from maybe adding a little bit more food to the plate for mains. So, to conclude, we all had an amazing experience and definitely will be going back. Waiter was called Hamza and he was so respectful and funny, he delivered our food quickly and manager Razi also helped immensely to sort the whole day out! They even gave us some complimentary tea at the end. Furthermore, to add to this, they have a lovely Shisha lounge upstairs with a big open space for everyone to sit in and the restaurant is downstairs.

Had a very great time at zen today, went for a birthday party and the manager accommodated us amazingly. Really good place to go for a casual day/night out definitely recommend

this place has terrible music and the shisha didn’t have any flavour waste of my money honestly the worst place in this area for my first time coming

Excellent service and food, best relaxing atmosphere for shisha

Lovely halal Asian fusion place. Stunning interior, great for photos. The food service was a bit slow which is weird as the place was relatively empty. The dumplings were not nice, very oily and overcooked. The sushi and katsu curry were nice though. A little overpriced but I guess you’re paying for the atmosphere. They have shisha upstairs so the restaurant is quite cold.

Sooo accommodating and friendly for my friends baby shower. Took all of our needs into consideration and we were so happy with the day itself and communication. Thank you to the team and the manager as well!

Good place for shisha and the food is also not bad The waiters are friendly and attentive My pet peeve is that they don't provide tap water

food was nice and atmosphere was really nice too! Hamza was our waiter, he was lovely and really helpful 😊

Food was really good, dessert was amazing! Nice vibe and pretty aesthetic and service from hamza was fantastic

Amazing decor downstairs, ceiling full of flowers, great tasting food and helpful friendly service. Lovely areas for taking pictures, easy and free parking on top. Can't fault them.

Excellent service by hamza. He was so understanding and helped us in choosing there best sheesha and drinks and perfect place for friends or family

Will be back again. Thank you for an awesome evening Hamza.

Have ordered from here before, but this time, wrong items as well as extremely small portions for the price. Absolute no value for money anymore

I recently had the pleasure of hosting an event for 30 women at Zen Lounge in Purley, London, and I am delighted to share that it was an extraordinary experience that deserves nothing less than a five-star rating. From the moment we arrived until the event's conclusion, every aspect of our time at Zen Lounge was impeccable. First and foremost, the quality of the food at Zen Lounge is truly remarkable. Each dish that graced our palates was a masterpiece, bursting with flavors that delighted and surprised us. The menu showcased a diverse array of culinary creations, catering to various dietary preferences, and leaving no one disappointed. The attention to detail in the presentation was evident, and the taste was simply divine. Zen Lounge's chefs are undoubtedly skilled artisans who take great pride in their craft. Moreover, the service we received was exceptional. The staff at Zen Lounge went above and beyond to ensure that each and every one of our guests was looked after and accommodated. Their warmth, attentiveness, and professionalism made us feel like royalty throughout the event. From the moment we stepped foot into Zen Lounge until the last guest departed, their dedication to providing an outstanding experience was evident in every interaction. The atmosphere at Zen Lounge is equally captivating. The elegant and beautifully designed space exudes a sense of tranquility and sophistication. The ambiance strikes the perfect balance between modernity and comfort, creating an inviting environment that enhances the dining experience. Whether you're seeking a cozy dinner or hosting a special event, Zen Lounge's atmosphere sets the stage for a memorable and enjoyable time. Zen Lounge is not only a culinary gem but also an invaluable asset to the community. Their dedication to supporting local initiatives and events showcases their commitment to giving back. It is heartwarming to witness a business that actively engages with the community and contributes to its growth and well-being. After such an outstanding experience, I am eagerly looking forward to future collaborations with Zen Lounge. From the exquisite food to the impeccable service and the captivating atmosphere, every aspect is carefully curated to ensure a truly memorable dining experience. Zen Lounge is not just a restaurant; it is a beacon of excellence that adds value to the community. We highly recommend Zen Lounge and eagerly anticipate our next visit. Rating: ⭐️⭐️⭐️⭐️⭐️

Service and atmosphere was good but the food can be improved. The sushi was soggy as they used white rice instead of sushi rice. The main beef dish that does not deserve the £21.50 price tag as it was dry, overcooked and lacked flavour. The dimsum was not that nice. We enjoyed the Beef Udon Noodles as they were quite juicy and well seasoned. We also enjoyed the drinks. The dessert was alright. This place has so much potential!

The staff where very nice and sociable I went here for my 16th birthday. 10/10 everything was perfect the atmosphere was beautiful and I took many picture

Visit with family fiod and services is amazing really like it Highly recommend

Best food and shedha I had ever

Great atmosphere, chill vibe. Amazing food the service was fantastic and drinks wow and is flexible which means you can go up and down from the shisha lounge to restaurant area etc. Deserves way more business. Highly recommended

It was a really great experience and atmosphere in the zen Lounge. I would highly recommend everyone to must visit the place. The staff was very polite and the service was good as well. The food was very nice especially the dynamite prawns, beef ribs, lamb cutlets. The decoration was superb as well. 10/10

The atmosphere is great. But it’s hard to recognize past the poor and slow customer service. We were excited to try Zen Lounge for our date night, but unfortunately, the entire experience was a letdown. We waited over 45 minutes for two juices, and then another 30 minutes just to get our order. The food itself was underwhelming. For the hefty price tag, we expected something much more special, at least good service. Instead when we finally received our meal we were handed the check and rushed to leave.

From being a regular since they opened, I’m so disappointed. it seems like they have new management and all the other guys have left. The service has now become terrible and rude. The shisha is dreadful compared to before

AWFUL! We went in for a table of 5 on xmas day 7pm which surprisingly was dead (now I know why). Starters: I ordered Coconut King Prawns which was basically 6 small pieces of your typical Iceland's battered prawns! Main Course: I ordered Chicken Bau Bans which was basically fried chicken strips with a bit of sauce and lettuce in a bun! Tasted awful and felt like I was having a chicken strip burger! All of our dishes was exceptionally small portions for the price they are charging. We didn’t even bother with desserts or shisha after the experience we’ve already had. We paid the bill with the added service charge but the waiter serving us wasn’t really bothered and hardly looked at us with a smile as we saying goodbye to leave. We didn’t give the management any hard time or complain just had a really bad experience, paid, and left with an oath of never returning back!

Firstly the decor is beautiful absolutely stunning. But there's a lot to be desired. There was no real atmosphere In there, it was almost like a ghost town and it was the Friday night before Christmas which should have been a red flag for us.i had to keep asking them to turn up the music a bit because it was too quiet it was almost unsettling The restaurant was freezing, seems like they were having issues with the heating or something but it was so so cold. The food was 5/10 at best. The sweet potato mash was like baby food and I could not eat it. Also please be aware that they don't sell alcohol! In all honesty I wouldn't go back. If you like a alcoholic drink with your dinner defo don't go here.

Ambience is lovely, and the venue is aesthetically pleasing. Aside from that, food service was slow, by the time my friend got her starter the rest of us had finished, by the time I got my main the rest of my table had finished. Friend had to send his food back twice and ended up no longer even wanting it. Waited too long for drinks. Food is barely average and overpriced. A friend was charged one great British pound to change the sauce on her order. Had to wait for salt and pepper as these werent already on the table like most restaurants have. The torpedo prawns I had were delicious, I also ordered lamb and there was barely any meat, not the best cut or quality. Shisha lounge is a lovely vibe, great amount of shisha flavour options, service only slightly better than the restaurant downstairs main con being initially sat by the shutters when it was a windy cold night, decided to move myself and party to a different different table. Overall, if I didn't make light of the situation, I would've been more irritated. I may visit the shisha lounge if I had more time on my hands, but unfortunately, the restaurant isn't it for me.

The starters were meager in size & how they served the main was poor - no salad, no dressings. The price for the food was a rip off too! I would not recommend this place at all!

Amazing service , good atmosphere delicious food and smooth shisha

Food and service was good and has always been good when I have gone there. The standards are high and maintained. Can get very busy over the weekend so always good to book for larger groups. Shisha is also good and can't go wrong with a recommendation from the staff there.

I went for a birthday dinner the staff was really nice and so was the service the food was really nice as-well. The lounge itself was very spacious and picturesque.

Japanese kitchen managed by Pakistanis, all halal.

Food was okay but WAY over priced. I ordered chilli cheese fries and the portion was very small, barely filled a small side plate and there was no sauce and cheese just thrown on with no thought. It meant that there was not enough cheese to cover the chips... It cost £6.50! Absolutely ridiculous price.. They also added a service charge for £10 which we were not informed of. The service was definitely not worth £10. We had to ask for plates and then for our starter plates to be cleared when our mains arrived. It was also very cold in the restaurant. I ordered katsu chicken.. the katsu sauced had obviously been blitzed in the microwave because it had a 'skin' on the top. Again, not worth the price tag. We asked for tap water for the table after we finished our cocktails and they said they don't give tap water and we had to buy a bottle. We then went up for shisha and they said as there were 3 of us, we had to pay for 2 shishas! We just left. Absolutely awful experience. Would not recommend.

All starters were frozen cash and carry food and still took ages to come out. Mains were awful 😖 It was freezing inside. Really don't get the hype

Great atmosphere! Great Staff! Great Food! Great Shisha! Defo will be returning!

Amazing staff and lovely atmosphere!! Recommend sushi 🍣 ✨

Food gave me diarrhoea and so did shisha

Poor performance from Zen Lounge. Ordered a frozen raspberry and blueberry shisha and it had zero flavour. Clearly these guys are happy to serve up anything so long as they can charge you £25 for a sad excuse of a shisha. Table service was poor and took 30 minutes to place an order for food which took equally long to arrive. Won't be going back here, the decor is nice but everything else falls too short to recommend. Save your money and go elsewhere!!!!!

Beautiful services and the food is delicious looking forward to bc again inshallah

Lovely food and service at Zen Lounge in Croydon. The food was amazing, everything tasted great and was made fresh, including the sushi. My only complain is being served boiled rice rather than Japanese jasmin rice/sticky rice with the salmon. Other than that the service was good, as for the interior it was a little dim in lighting but very spacious and beautiful itself. The shisha lounge is separate to the actual restaurant which is downstairs. I will definitely be coming back.

Worst customer service ever, avoid this place. Nothing compared to what it used to be when they had the old owners.

First time I went to this place.. Extremely quiet for a Saturday night around 8pm, hardly anyone in the place. Slightly on the expensive side of things but it's quite Lavish maybe that's why. Food was nice portion size was good.. Parking can be an issue but we managed to find a space. Overall good but nothing to write home about.

Great atmosphere, chill vibe. Amazing food and drinks and is flexible which means you can go up and down from the shisha lounge to restaurant area etc. Deserves way more business.

Zen Lounge - Absolutely amazing! The place is beautiful and staff are super friendly and the food is delicious. The ambiance is very welcoming and charming. The venue was perfect, and the staff went out of their way to make my fiancé's proposal to me special. We will definitely be back again. They made us feel welcomed and gave us an amazing experience. Thanks, Benny and Sam

One of the BEST LOUNGE Amazing customer service and Atmosphere.👍

If I could give the food a minus I would. I ordered the salmon main with yuzu mash. It still came with chips & a dry undressed salad. The chips both tasted and looked stale. The salmon managed to be both under seasoned and overcooked. I’m in total shock

I must say very impressed. Excellent experienced staff. Food was 10/10 Great place to take the family

Nice chilled evening with my lady nice shisha skittles flavour

The food portions were so shocking. Very greasy and oily. The flavours were not there for me. You are not allowed water or drinks from outside which is disappointing. The service was good 😊. Food was very over priced and not worth the money.

Nice place for shisha and food... Customer service was good

Lovely place I really enjoyed my time there. Good customer service team

Not the best service, food was served cold the waiters were not making any eye contact. only go if you want to have nice place to sit down! That’s all. We have been now twice the first visit was better this this one .

I am very pleased with the service and food. I definitely recommend

This is my go to for exquisite shisha and delicious food. Customer service is excellent and all the staff are extremely tentative. Would recommend especially for a date night or a group outing!

So guys, tonight we were there as a group and we had paint all over our hands and our clothes, the manager simply 'rocks up' to us and says ' ohhh yeah wet paint' I was in awww! Upon paying the bill, I was asking if it meant anything to him that we had paint on our hands, he looked speechless as if it was normal. To think a manager of a busy place decided to paint the venue on a Friday busy evening???

Great ambience. Really awesome place. Trust me, it would be worth visiting. You will definitely find your zen 👍✨

Best shisha in croydon area. The lounge and restaurant are so pleasing to the eye and great for photos. Food is always great and drinks hit just right. Definitely recommend.

Food was disgusting and the customer service was not great.

Visited with my Partner for our anniversary. The food was lovely, as was the guy who took our order. The only downside was the tables. They are extremely low, whilst the chairs are a lot higher. Ended up eating bent forward so I wouldn't drop food down myself!

Really delish Halal Japanese food! Definitely would go here often! They also surprised my nephew with a yummy soft chocolate cake (his fave as well!) complimentary for his birthday :-). The desi chai was lovely and mocha was so tasty! Dim sum was so yum and the duck spring rolls were like woaah! The staff were really kind and gentle. My family had a great time. Thanks Zen!

Awesome fine dining restaurant with beautiful ambience and decor. Food was excellent!

ZEN is a vibe. 2nd time here 'n love the ambience and food here!

Not the best experience doing shisha during an empty place. Lost 5 customers unfortunately now. Going to stick to other shisha places.

Pros: some dishes are nice, great for pictures, aesthetically pleasing. Cons: some members of staff has a bad attitude and are rude. Especially the female worker. Served undercooked fish and still charged for it, cutlery is terrible quality so you’ll have to use your fingers to eat and the shisha was a waste of money as the two were given and replaced and still didn’t work

Service was spot on despite a bit of a wait the food was good worth waiting for

Sadiq . Gives great service and super friendly :)

vibes really cool, but the food is so overrated

great service and tasty food with affordable prices. shisha was kept alight and lasted ages. definitely coming back!!!!!

What a gem! Interior is stunning, the food is absolutely delicious (presentation and palate 1:1 with The Ivy). Shisha is second to none (it never ends) and the people who work there are friendly and welcoming! Without a notice in advance, they made my sister’s birthday so special! Thank you!

Went last week with a group of 7of us, the shisha was good, the cookie dough banged and the service from Sadiq was exceptional! Definitely recommend it.

Food isn't anything to write home about but their service was really good

Beautiful ambiance, great service, some of the food was very good, some not, lamb cutlets were tough. They cooked some fresh after being informed, but was still tough, even after taking fresh batch home & recooking in air fryer. 👎🏾👎🏾👎🏾

Beautiful building and decor. A great place to hire for an event. However, the establishment comes across as classy but far from it. The name is deceiving "Zen Lounge". There was nothing "Zen" about it with the vulgar music playing. But most importantly, the food was not nice at all. Though presented nicely, it was not fresh and left a chalky taste. They should focus on a few good dishes versus trying to do fusion. Not worth the money and would never return!

Absolutely beautiful building and decor. A great place to hire for an event. However, the establishment comes across as classy but far from it. The name is deceiving "Zen Lounge". There was nothing "Zen" about it with the vulgar music playing. But most importantly, the food was not nice at all. Though presented nicely, it was not fresh lacked flavour, and left a chalky taste. They should focus on a few good dishes versus trying to do many different dishes. Not worth the money and would not return or recommended, unfortunately.

The only good thing about this place is the decour, the vibes and the staff. The food was not impressive at all especially for the price. Portion sizes were really small especially the sushi. Really dissapointed

The design and stuff is brilliant- the problem is customer service. Require some ethical manner of excellent CUSTOMER service. Thanks

Great vibes and service !! Our food was very fresh and the shisha flavours were flavouring. Second time coming here and we absolutely love it xx

Everything was perfect the service was immaculate

Food was horrible, worst birthday dinner I’ve had. The receptionist or whoever she was, was very rude and unpolite however the manager was much nicer.

Very good VIP service. Really enjoyed my friend's birthday and the decor🤩, food, drink and staff were amazing. Thanks