GastroRanking-logo
whatsappWhatsapp
phoneCalldesktopWebsite
menuMenu
bookingBooking
3.7

Based on 317 opinions finded in 4 websites

site_photo4

Nº 134 in 199 in South Holland

Nº 10 of 15 Chinese in South Holland

CUSTOMERS TALK ABOUT DISHES WITH..paysoupprawnduckeggchickenricemeatcurryfriedladyoldbeanonionsbeautifulcooked

comment_iconOpinions

Order food in ubereats stated time 85min already 120 min mark no response from restaurant number provided not work just beeps most wasted 35£ ever so dont get caught on fake delivery times

site_logo

Kentas Visdartu . 2024-12-07

MORE AT Google

Ordered a delivery from here. Despite the reviews around delivery I found that it came out in good time, was hot and of great quality. (This was a Wednesday evening so not peak time) Lovely food and would order from again, thank you.

site_logo

Glen K - Silent Takeover . 2024-11-28

MORE AT Google

ordered the crispy duck, not very good I have to say. there's better out there, I won't be ordering from here again

site_logo

Lewis . 2024-11-28

MORE AT Just Eat

Never received it, told we had it and we haven’t! I wanted my money back and they have not supported ! I have no way of getting my money back ! Never will I use them again

site_logo

dani . 2024-11-24

MORE AT Just Eat

Fabulous service, food was delicious.

site_logo

Clarissa . 2024-11-17

MORE AT Just Eat

amazing big food portions very tasty and good food

site_logo

Tautvydas . 2024-11-16

MORE AT Just Eat

Had food delivered as we have done for a while. This was probably the most disappointing meal smoked chilli chicken normally has chilli’s and a bar of onions etc. what we got was just the smoked chicken so ended up being a very bland dish. The other dishes were good but my main dish I wanted was off the mark.

site_logo

40 DUC . 2024-11-15

MORE AT Google

Ordered on line and was happy to wait the stated time but when the food was ten minutes past the ninety minutes mark I called and was told food was out for delivery, I am writing this while still waiting as an hour has past

site_logo

sean Elvin . 2024-11-09

MORE AT Google

was over an hour late even though it said it had already been delivered. the restaurant was useless and kept saying its on its way for an hour. turned up 'stone cold' steve austin. spent 100s in there but they won't get another penny, shocking service and even worse food

site_logo

Tim . 2024-10-19

MORE AT Just Eat

Order was missing prawn crackers, I was told I could collect but apparently no drivers Available surprise surprise, will not be ordering from heat again

site_logo

Emma . 2024-10-16

MORE AT Just Eat

Ordered a delivery. When received things were missing, so called them to explain to then be told I am a liar. Shocking customer service skills. Won't be using these again. Even though we always use them.

site_logo

Jodi Caley . 2024-10-06

MORE AT Google

Cold food!! And waited over two hours!! Very poor slow service!!

site_logo

Louise . 2024-09-27

MORE AT Just Eat

Hour&quarter late the driver could not find us we had to microwave food was not nice they offered me 10% off next order not enough

site_logo

Jane . 2024-09-21

MORE AT Just Eat

ordered food at 7.18pm and it arrived at 9.10! It was an appetiser, a main and rice. it was hot, so clearly not even attempted to make food for at least 90 mins! I'll walk to another Chinese in future!

site_logo

Annette . 2024-09-14

MORE AT Just Eat

Still waiting for food, 2 hours later

site_logo

Jon . 2024-09-14

MORE AT Just Eat

Great food, very hot & delivered early

site_logo

Hayley . 2024-09-07

MORE AT Just Eat

First time ordering from Shanghai Garden - food was excellent, will definitely be ordering again :-)

site_logo

David . 2024-08-24

MORE AT Just Eat

the food was very good and the portion sizes are really big I will use this restaurant again thank you

site_logo

Andrew . 2024-08-12

MORE AT Just Eat

Haven't had good experiences with the delivery service, but never had a bad experience with dining in! Food is always excellent, the staff are nice, wait time is fine, and the portion sizes are good value in my opinion.

site_logo

Saffron Taylor . 2024-08-10

MORE AT Google

Haven't had good experiences with the delivery service, but never had a bad experience with dining in! Food is always excellent, the staff are nice, wait time is fine, and the portion sizes are good value in my opinion.

site_logo

Saffron Taylor . 2024-08-10

MORE AT Google

The staff were very friendly and welcoming the food was ready on time portions as always were good food was nice hot and full flavour as always most enjoyable

site_logo

Blayne . 2024-07-20

MORE AT Just Eat

Unfortunately I shall not be ordering online anymore as too many mistakes. This time no sweet and sour chicken Cantonese style was delivered so already a meal short then also found the crispy shredded beef had no sauce and was far too dry to eat. Pretty disgusting actually. Normally the food we do get is good so will only eat in the restaurant in future so can complain in person if the food quality is not to scratch or if dishes are missing.

site_logo

Tracey . 2024-07-13

MORE AT TripAdvisor

Food was cold when it arrived. A lot of money for a microwave meal.

site_logo

chris . 2024-07-13

MORE AT Just Eat

food arrived before estimated time,friendly driver,food was piping hot and as always absolutely delicious,this is why inam a repeat customer! 5 star service all round!

site_logo

Shona . 2024-07-13

MORE AT Just Eat

Far exceeded expectations, really good selection, excellent speedy service, every dish freshly cooked, piping hot, and without doubt one of the best value meals in the town.

site_logo

Jason R . 2024-07-13

MORE AT TripAdvisor

Still not here been waiting nearly 2 hours for food

site_logo

Annette . 2024-06-16

MORE AT Just Eat

We ordered a Chinese from here and ordered same as we always do. Unfortunately it had some hard bones in the meal which shouldn’t have bones I rang them up and said her chef checks before the food goes out I said well it definitely had bones in it wasn’t a great experience at all won’t be going here again unfortunately last time we had also was chewy and cold very let down as used to be rather nice

site_logo

Lauren W . 2024-06-10

MORE AT TripAdvisor

charged for food order and has not been delivered but still been charged for food not happy with the service

site_logo

Callum . 2024-06-01

MORE AT Just Eat

Notified by Just Eat that food had been delivered but it hadn’t. Arrived 15 minutes late, after I had called the restaurant to check status of delivery. Food was lukewarm at best and spring rolls/chicken balls and the ribs (that didn’t have a bone in them) were floppy and rubbery.

site_logo

Laura . 2024-05-26

MORE AT Just Eat

Always incredible food. Delivery takes a while but I don't mind waiting for good food! Piping hot and incredibly tasty. Wouldn't go anywhere else.

site_logo

Ellie . 2024-05-25

MORE AT Just Eat

Great taste food I think there is new kitchen chef as before I was give one start for quality . Good job for performance.

site_logo

Jan . 2024-05-24

MORE AT Just Eat

Food arrived piping hot and was delicious as always

site_logo

kyle . 2024-05-13

MORE AT Just Eat

Lovely meal & thoroughly enjoyed by everyone.

site_logo

Richard . 2024-05-12

MORE AT Just Eat

Me and my pregnant friend got food poisoning from the food. Vile.

site_logo

Ellie Sharman . 2024-05-06

MORE AT Google

Me and my pregnant friend got food poisoning from the food. Vile.

site_logo

Ellie Sharman . 2024-05-06

MORE AT Google

Fantastic food and quick delivery, Thankyou 🙂

site_logo

Emma . 2024-05-05

MORE AT Just Eat

Hot, tasty food and good service. Good value for money and they handle large groups well.

site_logo

Betz G . 2024-05-04

MORE AT Google

Terrible haven’t even tried the food it’s so late!!

site_logo

Leonie . 2024-04-27

MORE AT Just Eat

Food delivered ordered threw just eat Stone cold Arrived 15 mins after latest time stated Very disappointing

site_logo

Jo Johnson . 2024-04-20

MORE AT Google

Order attempted to be delivered 50 mins early, taken back and then delivery was actually 35 minutes late.

site_logo

Kloe . 2024-03-23

MORE AT Just Eat

great food good size portions nice and hot tasty spot on 👏👏👏

site_logo

Blayne . 2024-03-15

MORE AT Just Eat

Absolutely awful experience at this restaurant. To start the drinks were flat and apparently that is just something you have to deal with as there’s no alternatives. The starters were so sparse, there was hardly anything to share. The chicken satay was either frozen and reheated or it’s been microwaved- there was huge inedible chucks. We then had duck, which was so fatty and yet again inedible. For mains we had peking beef, sweet and sour chicken, rice and noodles. The meat was chewy and the rice and noodles were burnt. We told the owner multiple times we were not happy with the food and we simply got back ‘ oh’. There was no apology at all and she made it seem like it was our fault for complaining. We came out of this place feeling hungry and most of all angry. We will not be returning.

site_logo

Olivia T . 2024-03-13

MORE AT TripAdvisor

Absolutely awful experience at this restaurant. To start the drinks were flat and apparently that is just something you have to deal with as there’s no alternatives. The starters were so sparse, there was hardly anything to share. The chicken satay was either frozen and reheated or it’s been microwaved- there was huge inedible chucks. We then had duck, which was so fatty and yet again inedible. For mains we had peking beef, sweet and sour chicken, rice and noodles. The meat was chewy and the rice and noodles were burnt. We told the owner multiple times we were not happy with the food and we simply got back ‘ oh’. There was no apology at all and she made it seem like it was our fault for complaining. We came out of this place feeling hungry and most of all angry. We will not be returning.

site_logo

Olivia Thompson . 2024-03-13

MORE AT Google

ordered food at 17:55 .. at 19:50, after speaking to three different people was told it was still going to be another 40 mins.. 3 hours for food is completely unacceptable!!

site_logo

Scott . 2024-03-09

MORE AT Just Eat

Placed the order for delivery, waited two hours and 10 minutes, then called and was told the food was not even prepared or cooked. Told to wait another hour for the delivery. App is pointless and there is no customer service whatsoever.

site_logo

Culture724098 . 2024-03-02

MORE AT TripAdvisor

Not happy with how late it was to the estimated arrival time I had to call the restaurant to see if it was coming

site_logo

Joshua . 2024-02-24

MORE AT Just Eat

Missing parts of order and what did come was freezing

site_logo

Kiely . 2024-02-11

MORE AT Just Eat

Waited 2 hours for food to be delivered. When it arrived, it was overcooked and cold. It went straight in the bin!

site_logo

Yvonne Belcher . 2024-02-03

MORE AT Google

Order placed ok but never updated until three hours after delivery. Food was tepid. Omelette was worst I’ve eaten and was just bitty and not a proper one. Don’t order from here it’s rubbish.

site_logo

Mark . 2024-01-28

MORE AT Just Eat

Excellent service and food quality. Party of 8 adults and 3 children food was plentiful and delicious. Price was very good also. Great value for money

site_logo

Mike Hughes . 2024-01-28

MORE AT Google

20 mins after delivery should have been delivered I contacted the restaurant through the app, who called me back very quickly, apologised and assured me it was on the way. Will be 15mins. another 40 mins later it finally arrives. luckily the food was still hot and tasty.

site_logo

Danni . 2024-01-27

MORE AT Just Eat

food was well worth the wait ,

site_logo

Lee . 2024-01-27

MORE AT Just Eat

Food was good , exactly what was expected

site_logo

Ricardo . 2024-01-27

MORE AT Just Eat

There must be a new chef, it's always good but tonight it was super delicious. Food Tasted different and better. 5 out of 5

site_logo

Donna . 2024-01-26

MORE AT Just Eat

Great food once again and delivery was early. Spot on!

site_logo

Mark . 2024-01-25

MORE AT Just Eat

No worries busy Saturday night. Food was nice and hot!

site_logo

Chris . 2024-01-20

MORE AT Just Eat

Order took nearly 2 hours to be delivered

site_logo

Louise . 2024-01-13

MORE AT Just Eat

Good food as expected. Nice delivery driver.

site_logo

Mark . 2024-01-07

MORE AT Just Eat

Really late delivery, especially as this was a pre order. Called for an update and was told to wait another 10 minutes, food still didn't arrive. Really poor experience. Very disappointed. 20 minutes after estimated delivery time - still didn't arrive. 30 minutes late and chips portion really small

site_logo

Samuel . 2024-01-06

MORE AT Just Eat

Great service and lovely food..👍

site_logo

Michael . 2024-01-01

MORE AT Just Eat

pre ordered advised 1815 delivery swiftly changes to 1845 still waiting at 1940 hours having had no communication from just eat or the take away.. i called and nothing more than an apology. VERY POOR SERVICE let's just see if the food arrives amd if its actually hot

site_logo

Jonathan . 2023-12-31

MORE AT Just Eat

Pre ordered for 7pm as my parents joining us for new year arrived at 6pm they weren’t even here with us

site_logo

Joanne . 2023-12-31

MORE AT Just Eat

Great food delivered much earlier than expected. Five stars!

site_logo

Mark . 2023-12-06

MORE AT Just Eat

The food was ordered just after 6.30pm and arrived at 9.20pm, food was very nice however due to this taking so long to get delivered by the time the food has arrived no one was hungry. Food wasted money also wasted

site_logo

Jana . 2023-12-01

MORE AT Just Eat

Ten of us went there last night and had the buffet where each of you picks a starter ,have duck or lamb for 10 people and then pick 10 mains and it was very good ,food fantastic and there was some much food we left a little bit ,would definitely go again and that was all for £20 each person They also do gluten free dishes if needed

site_logo

Karl Plant . 2023-12-01

MORE AT Google

The rice cold and curry warm ..if we were in a restaurant would have sent it back …even phoned to find out where it was …as the app said enjoy your food and we had not recived it at that time very disappointing

site_logo

Carol . 2023-11-25

MORE AT Just Eat

Food was good would of been better if I received all my order called them and got cut off called a second time got told thay will refund for what's missing and not going to do anything else as there to busy won't be using again and will wait and see if I get my refund

site_logo

Lee Fox . 2023-11-18

MORE AT Google

Was a lovely evening but due to being short staffed we did have to wait a while for our food. However it was definitely worth waiting for and we had a lovely evening. I would of given 5 stars if we didn't have to wait so long. Lovely restaurant and lovely staff also beautiful food. We will definitely go again.

site_logo

Dawn Hewitt . 2023-11-11

MORE AT Google

Lovely hot food and tasty and came the food earlier than expected witch is great I definitely recommend this restaurant

site_logo

Jasmine . 2023-11-05

MORE AT Just Eat

First of all, they have stopped the buffet but do not inform you upon arrival. You pay £20 or more per head. We got one spring roll each, one won ton each basically one thing (out of the 6) that we ordered. When we asked for more starters we were told we would have to be charged. We weren’t happy as one item per person is definitely not enough😂 the majority of the staff are 15 year olds, it was very unprofessional, especially our Waiter. Our drinks came without ice, we weren’t given fresh cutlery after our starters. We didn’t eat our mains as we felt like we were being ripped off. They decided to take £4 off our bill, and the total was £57 for two drinks, 1 spring roll, 1 wonton, 1 chicken wing and prawn crackers. And didn’t even eat our mains. Honestly, never leave reviews wherever I go, but I am extremely disappointed and will not be returning to this restaurant. The Beijing Palace is much better in comparison to this. Can’t believe it.

site_logo

Daisy Skipper . 2023-10-28

MORE AT Google

Arrived a lot sooner than stated, no issue really, food was tasty and piping hot, will use this place again next time I'm in the area.

site_logo

k . 2023-10-24

MORE AT Just Eat

Just lovely place for a meal out. Taken family there and eaten there for date nights.

site_logo

Florence Jenkins . 2023-10-19

MORE AT Google

Lovely staff, always welcoming! Lovely food, never disappointed! Highly recommended as the best Chinese restaurant in Spalding! Went again on a busy Saturday evening, food was a bit slow coming down, but it was a comfortable wait between courses!

site_logo

Patricia Pursey . 2023-10-15

MORE AT Google

Very tasty will definitely order again

site_logo

kyle . 2023-10-14

MORE AT Just Eat

Would not recommend! I went here with my two kids. It was my eldest's birthday and he was left extremely disappointed by the meal. The prawn crackers were less than adequate, the vegetables were sloppy and my energy drink was lukewarm. I heard staff members squabbling about packaging in the kitchen which resulted in my son bursting into tears and not wanting to stay for dessert. The waiter was lovely. The water wasn't. Think I could do better if I went to Shanghai itself and ordered something for a tenth of the price from a local market.

site_logo

Tarkan Ates . 2023-10-12

MORE AT Google

What was supposed to be a simple family dinner caused the end of my marriage. The waiter was great though.

site_logo

Megan Gill . 2023-10-12

MORE AT Google

Delicious food and exceptionally clean restaurant.

site_logo

Barb Hill . 2023-10-06

MORE AT Google

Poor not great quality tasted very reheated

site_logo

Natasha . 2023-09-29

MORE AT Just Eat

The chips were over cooked and that hard we struggled to eat them. The ribs hardly had any meat on the bone. Overpriced for the quality.

site_logo

Andy . 2023-09-28

MORE AT Just Eat

Enjoyed all the food, but annoyed that two pots of curry sauce were only half full. Considering they charge £2.40 per pot which is expensive you expect a full pot! Also delivery time was 1.5 hours if I had known would have ordered elsewhere as did not want to wait that long but delivery time not given until after order placed.

site_logo

Yvonne . 2023-09-16

MORE AT Just Eat

Always superb food every time we’ve been Only down side is that takeaways take priority over diners

site_logo

Sarah Giddings . 2023-09-07

MORE AT Google

This was the first time I tried Shanghai Garden for a takeaway, although I had eaten in their restaurant before and been very satisfied with the food quality. There was clearly some mix-up with my order / collection time as I received 2 texts 30 min and 15 min before the due time, both saying that my order was ready for collection. I arrived at the correct time but no-one seemed to know anything about my order. I was kept waiting for about 10 min and then an order arrived on the table for collection but it took them several minutes before they told my that it was my order standing there going cold. On arriving home I quickly re-heated it in the microwave and I must say that it was excellent. The restaurant was very busy at my chosen time, which could explain some of the problems I experienced this time, but I shall certainly be using this takeaway again in the near future.

site_logo

David . 2023-09-03

MORE AT Just Eat

Very fast delivery. Food was warm. The best Chinese we have ever tried. Fully recommend and will definitely order again.

site_logo

Daniel . 2023-08-26

MORE AT Just Eat

First of all, I ordered a takeaway through the holbeach branch at 6 o’clock, which was then transferred to the Spalding branch without any communication to myself. After ringing the original branch at 7:15 to find out where my order was, only then was I informed about the change. I then rang the Spalding branch to be told after 10 minutes on the phone that it is currently being made and will arrive in 30 minutes - when in fact, you could hear the chef in the background say to the person on the phone that they didn’t even have the order! After 45 minutes we then rang again only to be told that it would be another half an hour! At 8:30 the food then arrived. I am really disappointed with this and there nothing was offered to rectify or apologise. Because of that I definitely will not be ordering from here again and would urge anyone else to find elsewhere.

site_logo

Em . 2023-08-26

MORE AT Google

SHANGHAI GARDEN IS A LOCAL GEM . The consistency of shanghai garden has left me no choice but to Voice such a review to the people of spalding. I believe this place is a local gem and should be supported and treated as such. The service is immaculate the food is sensual , never has a chicken ball made me want to salsa through the living room like a shanghai garden chicken ball .

site_logo

Luke Earth . 2023-08-17

MORE AT Google

We love the food at this restaurant and go regularly as this is the only place locally that does buffet at the table. Can't beat the flavours and quality of the food. Service was very good on this occasion but we have occasionally had slow service in the past when the restaurant has been full and lots of takeaway being prepared.

site_logo

Barbara Berridge . 2023-08-12

MORE AT Google

Loved this place. Food was exceptional and the service really great too, loved how the owners made a fuss of our 2 year old and we were a big group of 9 inc kids and I in particular have pretty high standards this place was lovely we’ve ordered take out before but never been in for sit down. Will deffo be back. Atmosphere was a little quiet as we went early (6.30) and there was only a couple of other tables in, they could’ve done with putting the music on earlier to solve that problem. Still excellent though

site_logo

Charlene Richardson . 2023-08-05

MORE AT Google

Beautiful food excellent service and friendly staff.

site_logo

Tyley Fletcher . 2023-08-04

MORE AT Google

Good food, delivered on time, would recommend.

site_logo

Brian . 2023-07-31

MORE AT Just Eat

Tried different things to my usual and they were still great! Crispy Chicken in Lemon Sauce.

site_logo

Mark . 2023-07-30

MORE AT Just Eat

Highly recommend people to give it a try.

site_logo

T Brown . 2023-07-22

MORE AT Google

Had ordered food to be delivered for myself and my Partner we had a wait of over 2hr, when the food finally arrived some bits were missing. We phoned up to ask for them and to explain we had be waiting to only be put on hold for 10 minutes for an answer for missing food, when finally spoken to was very rude and as we were talking they hung up on us. Very rude customer service and slow delivery.

site_logo

Holly Kerswell . 2023-07-22

MORE AT Google

Had to wait 2 hours for the food to arrive and then when it did was missing items. Called to advise what was missed and was given a rude attitude response, when I tried asking how long I'd have to wait as food would get cold they hung up on me. Food is always nice but wait time and service needs to be better. Meal deal

site_logo

hardcore353 . 2023-07-22

MORE AT Google

Sweet and sour sauce tastes like salt and not like any other I have had from a Chinese takeaway before! Ruined the meal.

site_logo

Dogmum . 2023-07-10

MORE AT Google

It wasn't a massive order but it was made lightning quick and delivered just as fast!

site_logo

Mark . 2023-06-18

MORE AT Just Eat

Went today and tried their new style menu which you chose what you like -2 courses for £15.50. When 2 people, on each course you can choose 6 options per course. Great to try a bit of everything. It was delicious and freshly cooked

site_logo

Shelley Wilson - Hill . 2023-06-05

MORE AT Google

Great food as always, delivered right on time

site_logo

Ben . 2023-06-01

MORE AT Just Eat

Had a lovely family meal out, great place to meet, eat and catch up.

site_logo

Florence JENKINS . 2023-05-31

MORE AT Google

Very enjoyable meal. Service was excellent.

site_logo

john perry . 2023-05-28

MORE AT Google

Always good. Will keep coming back.

site_logo

Mark . 2023-05-27

MORE AT Just Eat

Similary restaurants in East Midlands

restaurant_img
3.9

77 Opinions

location-icon3 Westlode St
Chinese
outdoor_seating_100320takeaway_100320delivery_100320

Food overall way too salty. King prawn balls were huge amount of batter with tiny pawns. Sweet and sour sauce slightly too watery. Overall bad experience won't be going back.

restaurant_img
3.5

23 Opinions

location-icon33 New Road
Chinese
outdoor_seating_100252takeaway_100252delivery_100252

Terrible disgusting behaviour when they made the mistake and now hanging up on me and not answering when trying to call them back

restaurant_img
4.0

52 Opinions

location-iconMain Rd
Chinese
outdoor_seating_100184takeaway_100184delivery_100184

Absolutely brillant everytime we go. Food is always cooked fresh to order. Staff are always polite and friendly. This time there was 30 of us but normally me and the Mrs go every couple of months.

restaurant_img
3.4

98 Opinions

location-icon3A North Street, Crowland England
Chinese
outdoor_seating_243653takeaway_243653delivery_243653

Lovingly prepared food at a reasonable price for generous portions - recommended.

restaurant_img
4.1

211 Opinions

location-icon3 St John's Street
Chinese
outdoor_seating_170378takeaway_170378delivery_170378

When you phone to order a Takeaway and told it would be 30 to 35 and go to pick it up on time. A very disappointing additional 45 minute wait inside with no apology. I definitely won't be wasting 45 minutes of my life again. There are plenty more Chinese Takeaways in Holbeach to choose from. We will return back to a very efficient Ocean.