Shanawaz Express in Richmond upon Thames

Excellent value for money best curry we have ever eaten well worth the money

food is not nice at all uncooked chicken smells

Almost 1 hour 30 by the time it was delivered we had gone passed it so did not enjoy it as much

Really lovely food and the driver was very apologetic that it was late. it was only 15 minutes but hey it is a Saturday night 😀😀 Will definitely recommend and will be ordering again from here.

Outstanding as always! So delicious and full of flavour 🥰

Absolutely delicious! I will order again.

2.5 hours late delivering and still not arrived...

The food was fantastic and the best price in the area

always busy but worth the wait...

Ordered two pilau rice but only one was delivered.

Very nice food, had the jall mall not for the faint hearted!

Good over an hour late and freezing cold

They were 15 minutes late and the driver was rude!!

Food was very tasty and portion size very good would highly recommend

The chicken biryani did not taste anything like biryani and both biryani and curry was bland with no salt. Had to add salt but still it was not tasty . Never ordering again from here.

Great tasting curries, good sides and breads. Only slight downside was the lemon rice, a little greasy. Otherwise everything was great tasting and good value

Never fails on taste and quality. Highly Recommend.

Korma was just too sweet ! Couldn’t eat it

Had a lovely chicken Madras & other half had a king prawn korma would definitely go to them again & very friendly staff

Very good food freshly cooked and prepared. Friendly staff who are very professional. Highly recommended. One of the best takeaways in Twickenham 👌

No taste was cold and nothing what I thought it would be

Small wrap and very few chips not worth £9

Food was delicious as usual. Thanks Chef

Yummy food, arrived hot. Very tasty though and worth the short wait.

Really lovely food. Arrived piping hot and was delicious. Would definitely recommend.

Absolutely delicious food. Been ordering from this place for years and is always great but this was definitely the best one yet! Absolutely lovely. Best curry ever! Thanks

10/10 delicious hot food. Outstanding! Thank you 😊

Food was good but needed heating

I rang the restaurant and spoke to a lovely gentleman, very helpful I wanted a milder dish and they made it for me so delicious 10/10. Arrived HOT oh and thank you for all the little extras you put in they too were delicious. Amazing service. Thank you 🙏🏽⭐️⭐️⭐️⭐️⭐️

Freddie always delivers the best

Waited two hours for our delivery for it to turn up over cooked real shame as service seems to be in decline.

Starter was lush main was lush and side was really good cheers boys

Very late, even after a phone call from the restaurant saying they were delayed. Food arrived warm, but not hot.

Always lovely food and great value!

Butter chicken was so sweet and tasteless .

Food was disappointing and bland don't know what happened to driver Food was ok unfortunate

Freshly cooked and very tasty. Great value

So disappointed - the butter chicken is overly sweet - might as well have order a dessert instead and the poppadoms are stale…..

Really tasty food. good size portions. All though it was delivered a little late the restaurant rang to let me know when it was on it's way.

Very late. Cold. Greasy. Chicken pakoras are now like bad doughy chicken dippers from a pizza takeaway. They’ve obviously changed ownership in the last couple of years since we last ordered from here. I’ll be sticking with Sheesh Mahal.

I ordered rice with mushrooms, got with fried onions and mushrooms. Bad idea. Meat good but too sliced pieces tiny as in stew. Service very nice. Just that onion in the rice, I hate it.

The worst Indian food I have ever eaten. Tasteless. Cold. No flavour. Samosas tasted like they were 1 year old. Waited over 2 hours for delivery. So disappointed as I was so looking forward to some nice comfort food. Will never order from here again.

The chicken tikka roll was average and I believe this was due to the yogurt. Maybe allow us to choose what sauce goes inside going forward. The lamb Jal mal was so spicy but incredibly tasty. Highly recommended

When my order did not turn up by the latest due time, I called restaurant and was told they were busy and it would take extra 15 mins. It was much later than that, my food arrived 2 hrs after I placed the order

My food was about 50 minutes late. I called them 5 times but they never picked up the phone. I did not know if my order was coming or not and i was super hungry so ordered from another place as well. Needless to say when the driver arrived, i told him that my good is super late but he was not apologetic. When i told him that no one picked up my phone and i had called 5 times to ask about the delay, he just said the kitchen was busy. Wow! Never again.

Great delivery driver. Top marks

Excellent food as ever from Sha Nawaz, our favourite local Indian

Use regularly and always reliable

Excellent customer service. Thank you so much!

A regular favourite - can be a bit slow on Friday and Saturday but great food

Chicken shatkania I believe I spelt that wrong was amazing, not to spicy and never had it before, highly recommend these folks.

Great food , will order again,

The food was very delicious I would be re-ordering again soon. I read all the reviews before I ordered from this restaurant the reviews were fantastic and they did not prove me wrong with the food aspect. I am very fussy eater comes to Indian food because I like to have it from a perfect restaurant and I looks like I have found a nice restaurant where will I be ordering my food again.

Absolutely lovely, fresh food...never disappointed with this lovely restaurant.

Beautiful curry - perfectly spiced & not at all watery. Delivered quickly too.

Food was excellent. However it was delivered 45 minutes late and we had to call twice to chase.

The best Indian I’ve had in years. Delicious !!

Very pleased, will use again, food was hot & tasty, at very good value. Thanks

Cheese naan were without cheese

Delicious and on time. Excellent portion sizes and so flavoursome.

Absolutely fantastic feast!!!! Thank you

Absolutely perfect Food was fresh and despite the distance was hot on delivery Good portion size The only thing was the Tandoori wings were a bit overdone and really quite dry but that is my only complaint as everything else was delicious A big thank you to the delivery driver too as he was without doubt the most friendly and polite delivery driver I have ever had Will definitely be ordering again

Fantastic as always. Fresh & piping hot.

Horrible customer service. We ordered from the website and it said to call if you didn't get the confirmation email in 10 minutes. I did so and the guy told me that there's no problem and my food is being ordered. I called back an hour later as my food still wasn't delivered and he told me that its on its way. The food never came so I called back an hour later again to find out what is going on. They clearly did not check the reference number I provided and just straight up lied about my food being on its way. The guy said he can deliver the food tomorrow!!! Hahaha what a joke. He also started randomly talking to another person whilst on the call with me and gave no apologies just blaming it on a 'faulty system '. The faulty system are the people working there. I'm glad I selected the pay by cash option so I didn't have to go through more hassle with refunds. Disappointing waste of time.

Been looking for a good Indian Takeaway for the seven years we have been in Hounslow. We have found it. Sha Nawaz Express is excellent. Highly recommend them. Five Stars *****

Delicious, fresh food. Very spicy madras which we loved.

Having tried most of the alternatives in the area, this is consistently the best. Also, being able to order Kebab Rolls is great as it is not something most places offer. Keep up the good work guys. 👏

Absolutely delicious food!!!! I highly recommend to Indian lovers food

Amazing madras & good customer service

Brilliant. Only started using these guys recently and very quick. Food is better than our last place and the food arrives hot and undismayed.

Food was excellent, staff are friendly and you can pay them directly without HAVING to go through UberEATS (meaning they get the full amount of money paid). Thank you.

Awesome delviery ,on time and polite

30 minutes late restaurant rang me to say they were busy and my food was going to be later than advised

Great Driver lots of patience and very Nice Human being . He was very polite and it took him but of time to find our address as it can be bit tricky but he didn’t loose patience and stayed very calm n professional. Well done , great service .

great food but can get busy... order early 👍

The lid on the korma was squashed in so some of the sauce had leaked out, but the food was fresh, hot and tasty.

The portions were big, the food arrived hot, everything looked and tasted delicious. Thank you.

Food was good, understandable that Saturday is busy but when given a delivery estimate of 40 minutes we phone after an hour to be told 2-3 minutes, yet have to chase 20 minutes later to get the delivery after 1 hour 40. Honesty goes a long way.

Fresh, warm and according to my request 👍🏻😊 Thank you!

Great food, brilliant service and delivery was earlier than estimated. I will surely be ordering again.

Awful delivery. Took over an hour to arrive and while I appreciate it might be busy, to then be told the food would be here in 10 minutes and then after 40 minutes nothing. Then being told 5 minutes and another 5 minutes.. and another 5 minutes.. awful terrible customer service.

Lovely tikka wraps & poppadoms. Onions and mint sauce.

Awesome food and service. Thank you gents . God Bless you

Terrible food, first time ordering through Uber eats. Lamb biryani, lamb chewy. Vegetable curry, vegetables mushy, and tasted like they had been sitting in a pot for days. Butter chicken, chicken dry and too sweet. Yellow dip that came with the order. I wonder what was in the ingredients, as it took bleach and nail varnish remover to eventually remove from our table! Will definitely not be ordering from here again, although the manager wanted us to give him another chance. Hope I feel well tomorrow

Such well created food starters through two main course excellent quality good price. Polite and efficient service.

Ordered last night. Absolutely amazing 👏

Order here couple of times. portion big but full of oil greasey food. I think they change chef & management. Very disappointed.

Order a large order for a party 2 days ago. Quick service, delicious, awesome hot food and with large quantity. It is the best Indian takeaway in Twickenham. I can recommend this to all in this area.

Have order from here only for the second time this evening but was not disappointed! Best curry we've had in Twickenham and great service. Arrived on time, hot, good portions and tasty. Will be our go to takeaway for a curry now!

Me and my family ordered a large meal. The food was delivered on time, it was hot and everything tasted delicious! The portions were big and we will be ordering from here again.

Amazing service and even better food. This will definitely be my regular.

Ordered 3 times in the last few months. Food has always been really good - fresh, vibrant and not swimming in a pool of ghee. Staff also very friendly! This is a my go to takeaway now.

First time ordering from here last night, delivered in good time and the best curry we’ve had in as long as I can remember 😊 would definitely recommend and will be using again for sure

Probably the best Indian takeaway in Twickenham. We have been using this takeaway for years and it is consistently great food. Prices are reasonable, portions are generous and the food is very tasty. Highly recommended

Absolutely lovely! Tarka Dahl and Peshawari naan to die for!

Happy staff amazing food! Our normal takeaway shut down at the start of the covid lockdown, so I have been trying different ones and this is by far the best one, my new regular!

So my other half and I had the set menu for 2 Balti option. This is the best curry I have tried in my life. Absolutely outstanding and at £26 for a huge amount of food, great value for money, this would definitely be enough for 3 adults. Thank you so much and will definitely be ordering again or even better a visit there.

Shanawaz is by far the best indian restaurant in the Twickenham area. Food is very tasty and fresh.

2 Lovely Chicken Tikka Wraps we shared in the evening.. Went down well..smell was good. whilst we waited for Take-away.. reasonably priced ... ...

The food was awful. Over cooked and tough meat. It was inedible. The owner didn't care as we'd ordered through deliveroo. Apparently it's not his problem if you don't order directly. So rude. Food as bad as his attitude.