Shan Shui in Hillingdon - Phone Number, Reservations, Reviews

For some reason I had never frequented Shan Shui before - but I certainly will again when I'm next at Heathrow Terminal 2. On this first visit, I tried all of the different prawn dimsum and I would happily try them all again - for me, the Sichuan chilli oil wonton was the standout.

Brilliant food....really flavoursome! Great service by Savo.....a Sicilian ray of sunshine! Pls tip him ....he's very funny and incredibly welcoming!!!! Myanmar lady/maybe owner was fantastic also! Just the kind of experience u want as u get ready to depart on a long awaited holiday!!!! Thank you Shan Shui!

The prices were not as steep as the other restaurants so I decided to give it a try. I was shown to a very pathetic table spot at the corner and immediately I asked for another. The waiter who took my order was not helpful at all. I pointed to him on the menu a Chinese type of tea , because the name was hilariously a direct translation from Chinese word. I felt awkward to pronounce it. But he insisted that I say it . I ordered a king prawn fried rice. The prawns were semi deep fried which I thought was very tasteful and well done by the Chef. The rice was a let down. Instead of fragrant , it was a bit oily and a slight spicy taste due to the chilli flakes within. It didn't go well for me. Maybe other dishes could possibly be better? I don't know. I may visit again.

I had a long wait at the Terminal and found rescue in the restaurant where I could destress and forget for a while I was at an airport. Easily done at Shan Shui! The air was cool, the staff fast, efficient and friendly, lots of space between the tables. The food arrived within 10 min! I had fried udon noodles with mushrooms and veggies and a few crispy vegetable spring rolls (plenty of vegetarian dishes to choose from). The food was delicious and the portions are very generous. Special thanks to “my” waiter Majot who was very service minded and genuinely friendly. Would highly recommend to anyone who wants to get away from the hustle and bustle of the airports and have a delicious meal.

I typically prepare my own meals prior to taking a flight because I usually find that a lot of these restaurants take advantage of having a captive audience. I felt led to go eat in Shan Shui even though I had haughtily walked past it about 20 minutes earlier. I was so glad I did, I was taken into the back - it was quiet and I ordered the duck, cucumber salad and egg noodles. I thought this would be just enough with a little left over in case I got hungry later on. I ended up with TWO take away containers of food and whatsmore it was so delicious! When I arrived at my destination I was kicking myself that I didn't order the whole duck. Service there is so friendly - not just from one or two of the staff - but ALL the staff are friendly. By the time I left I was stuffed full of good food, I had my left overs packed snuggly and still tasted just as good two days later. The only downside is I ended up trying to find food similar to this in the country I went to but the Chinese restaurants weren't as nice.

Less busy looking than other restaurants at the airport, there is a large back area where you can watch the planes. Veggie noodles were a hit and duck with rice was a miss.

Warm and pleasing welcome of the team. Great service of all the team. We were served by Divina and she was amazing! She was efficient,frequently checked on us and made us lovely iced drinks. Food-amazing 🧡loved the dimsum

We come here regularly for a bite before flying and are never disappointed. The food is good and service is fast and always friendly. Shout out to Manjot and the 2 supervisor ladies who are fabulously efficient. We’ll be back

Incorrectly charge for my meal, refunded and then charged again on 27th November. The refund still not in my bank account on the 10th December so effectively charged twice for the meal. Shouldn’t take so long, shouldn’t have to chase.

Manjot was my waiter for the morning. He was very polite and professional. The food come out promptly and was at a good heat.

One of the best airport restaurants. The food was tasty with big portions. The service from Desislava was excellent - very professional and very friendly. I did like that even before my order was taken I was asked if I had any allergies. Highly recommend the Lychee Martini.

As usual had a good attention and very good food. Thanks Divina the great service you gave us.... recommended.

Lovely food and great service. Manjot was amazing! Would highly recommend to couples and families also!

Went here today, this place is our breakfast spot whenever we are at Heathrow airport. This time will be our last time. The wonton noodle soup has no flavour and the wontons were not cooked through, it's cold and hard. Come on, it's not even fresh made wontons, how difficult is it to put the wontons in boiling water for a few minutes longer? Worst thing is: they serve uncooked tapioca bubble tea. I told them and I received a new one but it was still hard. I hope they know how poisonous it is to serve uncooked tapioca pearls. Saw another table also leaving their bubble tea on the table but not every person know how tapioca peals should taste so it's incredible dangerous. However the people working there are always friendly.

We visited this Chinese restaurant in the busy season at dinner time - service was excellent and the meal was delicious! Highly recommended. Terminal 2 at Heathrow airport. Thank you!

Amazing experience! Food was great and great ambiance. My girlfirend and I have been traveling for six weeks and our server, Divina, was by far the most attentive, friendly server we have had. Thanks for making it a great last meal, Divina!

Best airport restaurant I’ve been to. Fantastic ambiance. Great food and drinks. And all the food is Halal here! There are several vegan options for dim sum and food. I tried two veggie dim sum which were both delicious and distinct.

Delicious food and excellent service. I wasn't sure what to choose and my server Divina helped me pick some dumplings and bao. So friendly and helpful!

The warm welcome from Divina was the beginning of a perfect breakfast. The eggs Florentine was perfect. Fabulous coffee, wonderful service and a great view! We highly recommend eating here. A varied menu and excellent produce.

Very nice food. Very gud service by Manjot Singh. He served the food very nicely nd quickly. Very courteous person.

Second time here and it’s just as poor Service is near non existent as most staff just wonder around chatting to each other. If you do get someone’s attention they scowl most of the time. Food itself is supermarket quality and undercooked baos whilst being...

Good plain Chinese food, served fast. Reasonable prices and portions. The atmosphere is Basic Airport but it's relatively healthy food and a quiet place to eat between flights.

Perfect quick stop at Heathrow terminal 2! HIGHLY RECOMMENDED!!! I didn’t expect much from a restaurant in an airport but the food was really great. I enjoyed their roast duck. It was very tender and juicy. I enjoyed every bit of it and in the...

The food was great! The appetizer squid was delicious. The staff was very helpful and had good recommendations.

Rude personal. Forgett about you. Bad communication skills. Dont bring meny. Dont ask for anything to drink. Clearly the owner has not been around for a while they dont care.

Really Pretty. Very good service and the staff was really nice and welcoming. Food was amazing aswell. Really nice and relaxing atmosphere.

Friendly staff, great food, Lloyd was our waitress and he made us feel very welcome! Costumer’s service was excellent, but it felt like all the waitresses was a bit stressed and busy, but besides that I would absolutely recommend going here if you’re going to...

This place alone made my airport wait into something I totally enjoyed. The time zipped by, the service was professional and the food was excellent. I would try and fly from Heathrow again just to repeat the experience.

I arrived at Shan Shui ( by wheelchair assistance)and was greeted by such a charming man (i forgot to ask his name but im sure he knows who he is ) who immediately brought us to our table. Our server was an equally charming gentleman...

Authentic Asian food served with a smile and good conversation, we were on our way to Singapore and had an hour here, it was a good choice as the food and staff were excellent.

Came in on a short layover: seated immediately and had excellent service from very friendly staff. I'm pretty new to bao, but the spicy beef was wonderful! They have a large selection of dumplings and several tasty bubble teas to choose from- both warm and...

Having arrived early for my flight, I took the time to circle the departure lounge and came across Shan Shui. Some what unassuming and not very busy. Which personally I liked. Travelling on my own I observed the staff. What an amazing team they have....

Good restaurant in the airport with amazing service! Our waiter Lloyd was amazing and made us laugh. We will certainly return on our next trip. Greetings from Portugal 😉

Had a wonderful Chinese breakfast of dim sum. Clinton served us, he was absolutely first class. Super helpful and a great attitude. Definitely worth a visit rather than doing the usual boring breakfasts.

Not bad, didn't know what to expect, but very personable service, food is quite good, very hard to get good dim sum, but don't get the lava bao.

Super speedy and personal service from Lloyd! Great experience, tasty food, will come back. Nice oasis amongst the hubbub of Heathrow. Very nice!

Decided to get in the mood for an Asian visit and found this restaurant which looked good. Unfortunately the waiter needed to take my order 3 times before he got it - I ordered apple juice which he then forgot - I also chose chinese...

We're had a delayed flight, so we decided to go for a suit down meal, and this place seemed the most suitable for us. I'm very glad we picked it, as the goods was lovely! We had a selection of dishes including dim sum and...

Not Chinese at all. The dumplings are frozen dumplings that you can buy in stores. They serve kikoman soy sauce with the dumplings! Outrageous. It is a poor representation of Chinese food.

As far as an airport restaurant, this place was pretty darn good. I had the dumplings and the vermicelli with smoked chicken. Out of available options in Term 2, I’d recommend and go again.

Usually I am not a fan of airport restaurants as the food is just not that good there. BUT this one was a pleasant surprise. I ordered jasmin tea and Sichuan oil dumplings. The dumplings were super delicious, especially the chicken ones. And the Jasmin...

I always thought airport restaurants usually set a low bar in terms of food quality, taste and service, but Shan Shui has completely changed my opinion. The service was amazing, with the reception walking you to the table while talking through the dishes and the...

Love the Lychee Martini but most of all the staff. Lloyd is amazing and the reason why I return to the restaurant every time I am at terminal 2.totally recommended. Great service great food

Very much a family vibe instead the restaurant. Staff are very friendly and attentive. I had some veggie dim sum and the duck for the main, along with some tea. Very tasty, highly recommend a visit. Very spacious in the restaurant, with a nice view...

Amit was an excellent server who was very personable and recommended great food to someone with little knowledge of Chinese/Asian cuisine. He recommended spicy beef for my main, and said I could slap him if I didn’t like it. His recommendation was delicious and I...

Excellent quality food - try the roast duck Desi in service is going extra miles and makes you feel welcome. Great alternative to the lounge!

You wouldn't believe the dumplings here are from an airport restaurant. Absolutely delicious! The minty rose tea is also out of this world. Fantastic service from Amit, Ritchie and Clinton. Clinton was was running the show so well, if he isn't the manager, he is...

My worst dining experience on Tripadvisor was to the awful Tin Goose at Terminal One and I never expected it to be beaten to the title by any restaurant. Until now. We had plenty of time to eat and saw this restaurant which looked inviting....

I am from Mauritius and I was in London last week. I was in your resto where I need to say that, the food is excellent. Love the scent of food and the foodie person that I am, seriosuly I love asian cuisine. Your staff...

Normally airport restaurants are expensive and standard fayre. But this was actually really rather good chinese/singaporean food. Quality food, tasty, and good service.

We went to this place because pretty much every other restaurant in Terminal 2 had closed for the day when we were looking for something to eat. We were grateful that at least one place was open, but the meal itself was a bit disappointing....

Thanks amit and enof r funny team Had amazing dim sum and breakfast Thanks team lovely place to come

I came here on 3rd July 2022 at around 19.30... I was greeted by a very friendly and welcoming guy. Only 10 min wait for my dinner. I had Cantonese Roasted Duck with rice and a pot of Chinese Green Tea. It was 20£ for...

I made a visit here while in Heathrow T2, the staff were very welcoming and took me to my seat, I already had in mind what i was ordering and went for the wok-fried ginger rib eye Beef, A very small wait on my order...

Have to say I had the most delicious nasi goreng with omg a tasty cold salad of courgette cucumber pineapples... not big portions but so tasty and as z solo traveller h0ad good service... try it 🤗

My wife and I were looking for something to eat and unfortunately we chose this place. We ordered the Zesty cucumber salad and 2 Beef rendang with rice. Service was slow, even though it wasn’t busy but we were told food would be 30 minutes...

Very happy with this place great food , Clinton, Sofia and Ravi they are the best asset , service with the smile

Delicious roast duck and generous portion of rice and white cabbage. I wish a bit more sauce on the rice. I love to tuck into the duck drumstick with hand and I wish to be provided a wet tissue. Staff were friendly. Recommended.

Amit and Anna (the two waitors) were so welcoming and friendly. I had a really lovely experience. Thank you Amit for the silly jokes you told me also. Highly recommended.

We went for a quick one on Thursday , and was welcome in a very friendly manner by Amit, he looked after us very well and suggest us what to have... He is an asset for your brand💯

Had a lovely meal of noodles and stir fried vegetables which was tailored to my requirements after the first version was too spicy. The staff tempted me to have the mango mochi which were delicious. Great views over the runway and towards Concorde. Reasonable prices...

An oasis in T2. After the hassle of security there's Shan shu. The door greeter. The waiters. The food. Exemplary. We're 2 couples with 3 hours to wait before we flew. Spotted the restaurant tucked into a corner (next to/behind The Perfectionist. We ordered 2...

Absolutely excellent food. Refined taste and good quality meat. Great attention to detail and very friendly service by the staff. See you next time.

The saving grace of this restaurant is the very lovely staff. They were, quick and very apologetic when the food wasn’t good. A second plus is the nice 1930s music, especially when you sit in the back it’s a very relaxed atmosphere. These are the...

Felt well looked after by the manager llyod glen as i have a long list of allergies. Chef yannick niced with some noodles. Pleasant service all round.

Amit is Funny guy nice location n authentic food Must vist for great food... Thanks to cliton see u soon

Amit was excellent, a very good waiter! Served us really well and also kept us amused. Recommend having him on your table!

Fabulous service, excellent food and the Singapore Slings are delicious too Good fusion in the full breakfast.

Some dishes good like the beef noodles and vegetable noodles but the duck with rice came with bone pieces galore so just be aware. Service better than the food. Advice would be to remove bones or don't chop it into pieces just serve the whole...

Best food , friendly service and great atmosphere 😃😃 . The best roast duck we ever had. Potions are very generous and price is very reasonable. They have various of teas too.