Sham Shisha Lounge in Nottingham

Outstanding shawarma served up by the best shawarma crew in the UK, a Shona and shawarma house ran by a lovely British Arab crew . AWESOME shawarma awesome customer service and very good shisha Will be back for sure Ajeeb wa latheeth

We were in the area for a Michael McIntyre show, staying at a hotel. We didn't know the area or where to eat and were wandering a bit lost when we saw Sham. It looked a bit like a kebab shop so we decided to give it a try as we were running out of time to get something to eat before the show. What a hidden gem! We couldn't believe it when we were led into the back area, with comfy seats and heaters as it was partially outside (presumably so smoking shisha is OK as not strictly inside). My friend didn't even realise we were outside when I told her the next day, it really doesn't feel like it at all. Our food was absolutely amazing, so tasty and presented beautifully. The staff were super friendly and helpful. Would definitely recommend and go again.

Got overcharged and didn’t give money back when questioned

The staff were very welcoming and made sure we were looked after and happy with our experience, food was very nice also.

Best food and service and food, always happy to go there ❤️🧡

They have the best service and the best shisha I love having my shisha there the owner is the best

Best shisha and food lounge in Nottingham

Manager with curly hair on counter decided to create a new policy of 1 shisha between 2 randomly, bare in mind weve been here before never said anything weve got this policy. We paid for a shisha and some fries. Shisha and food were put on the table and within 20 seconds a waiter told us the manager wanted to speak to us. Bare in mind we haven’t touched the food or shisha the manager starts huffing and puffing. Terrible attitude. Would not give a refund despite being challenged on not telling us about the policy when he was charging us the money. Barr in mind there are tables inside who didnt have 1 shisha between 2, the table to our right was about 6 people but did not have 3 shishas!. Refused outright to give a refund claiming the shisha flavour and food cost him money. If he used his brain and the same energy to make a sign to say i between 2 rather then tell us about the costs involved in operating a business he wouldn’t have had any arguments. Never again. Would urge everyone to avoid this place. I think he is borderline racist thats what im going to put it down to aside from not understanding how to explain your policies and instead huff and puff. Wearing a fitted white shirt does not make u anything special when you cant string a sentence.

It’s a lovely shisha and they make the best food and the service is beautiful and the owner is the best and he is funny as well

Pathetic service by the owner, you've got to be Arabic to sit inside and smoke. Bloody rip off. The curly hair manager/ cashier who ever he is there got no sense of customer service. The place next door, desi downtown is way better.

Owner/manager got a stinking attitude, apparently 2 people have to buy 2 sheesha's even if ur not a smoker, there were other tables inside 5/6 people but didnt have 3 shishas between them, so we were surprised when we were called to the counter by waiter to speak to manager, he wasent happy with the amount of food we brought and he wanted us to buy more, we refused to buy more food and sheesha's and we asked for refund. We didnt touch our food or shisha it was on the table for 30 seconds without eating or smoking and all we got was dirty stinking attitude and NO REFUND was given. Never ever going there again!!

To whom it may concern I visited with a few of my friends. We paid for the sheesha we liked. Once at the table, we was called back to the counter to be notified that it is 1 sheesha between 2. If we was notified this at the counter initially then there were no issues. We don’t mind paying for an extra sheesha but in the manner in which the situation was handled infront of other customers was truely disgusting. We ordered some food too. Due to the disrespect, we requested a full refund at which point the sheesha and food were not made. The crooked skinny curley haired thing behind the counter refused the refund, claiming the it costs him money to make the things. With this appauling attitude for a returning customer is not correct. Rather then having returning business, the business has lost customers and will continue to lose with the disgusting attitude. This was the 4th time i have dealt with this thing behind the counter. There were errors made and over charges before but insulting and disrespecting customers infront of other customers is out of order. This thing needs training in how to handle customers and how to respect people at the work place, simple ethics. This would have been ok in 1939 but we are in 2024. This is not a dictatorship, its a customer based business. This air baloon sized ego will certainly be reduced in size when the council trading standards are involved. I hope this review gives an insight of how customers are dealt with. I await managements reply as we have not recieved a refund yet. Kind regards

This is the spot for Shwarma and shisha in Nottingham. Abraham and the team guarantee a warm and friendly welcome. Open till late and my go to place after a night at the panthers with the Motorpoint arena only a stones throw away!

One of the best Shisha lounge in Nottingham. Friendly staff and very good service.

Best fast food, wonderful lounge, but the internal environment is not very good

so good, i’ll recommend anyday.

awesome place will be seeing me again. good food, good employees. recommend

Food was amazing and Ebram delivered excellent service

The best burger in the world.... very friendly stuff ... must try

Everytime I come to this shop, the staff are always so kind and helpful when making my options and very reasonably price with being a student! The food is quickly prepared and is always hot. All my family come here and we are always made to feel comfortable and welcomed.

Unfortunately, yesterday’s visit was far from satisfactory, especially given the significance of the occasion with my guests. The discourteous behavior of the staff cast a shadow on the entire experience. Regrettably, we’ve decided against returning and feel compelled to caution others seeking a positive atmosphere. It’s disheartening when expectations are met with such disappointment.

"The shisha was good, but the cashier's attitude was extremely disappointing and felt insulting. Despite being regular customers, we had a company from abroad, he made us embarrassed infrot of our guests . we won't be returning due to such poor service."

We won't be returning, and I advise others not to go there if they value their experience. It's unfortunate, but the staff's (cashier) behaviour has left a lasting negative impression, and we believe there are better places to choose from.

I go there every Friday with my mates we love the place and the friendly staff ... Food is another level ....

Customer service is the backbone of any business, including shisha lounges. Unfortunately, a cashier's rude behavior can tarnish a customer's experience. It's imperative for shisha lounge cashiers to maintain professionalism, courtesy, and respect towards customers. Ensuring a welcoming atmosphere and addressing customer needs graciously fosters a positive and lasting impression.

The food especially shawrma is amazing, shisha is really recommend Staff are very nice and helpful It’s really a good place to chill and change your mood especially if you are arabic in origin

Title: A Shawarma Extravaganza at Sham Lounge Shisha: Ebram's Culinary Delight! Rating: ⭐⭐⭐⭐⭐ (5/5) Review: If you're searching for an exceptional shawarma experience, look no further than Sham Lounge Shisha, where the talented chef Ebram crafts a culinary masterpiece that will leave you craving more. My recent visit to this establishment was nothing short of extraordinary. From the moment I entered Sham Lounge Shisha, I was greeted with an inviting atmosphere and a warm, friendly staff. The restaurant's tasteful decor and comfortable seating created an ambiance that was perfect for enjoying a satisfying meal. The tantalizing aroma of freshly prepared shisha added an enticing touch to the overall experience. Now, let's get to the star of the show: Ebram's shawarma. It was an absolute delight for the taste buds! Ebram's expertise in creating the perfect blend of flavors was evident with every bite. The shawarma was a harmonious combination of succulent, tender meat and a medley of aromatic spices that danced on my palate. Ebram's secret marinade, passed down through generations, imbued the chicken shawarma with juiciness and a burst of savory goodness. The beef shawarma was equally impressive, boasting melt-in-your-mouth tenderness and a depth of flavors that left a lasting impression. The accompanying vegetables were fresh, crisp, and thoughtfully selected, providing a delightful contrast to the savory meat. The fluffy pita bread held all the ingredients together, creating a perfect harmony of textures. In addition to their outstanding shawarma, Sham Lounge Shisha offers a wide selection of mouthwatering dishes. I had the opportunity to sample their hummus, falafel, and tabbouleh, and I was blown away by the quality and authenticity of each dish. The hummus was velvety smooth, with just the right balance of garlic and tahini. The falafel was crispy on the outside, revealing a flavorful and perfectly seasoned interior. The tabbouleh was a refreshing salad bursting with vibrant colors and zesty lemon dressing. To complement the meal, the beverage options at Sham Lounge Shisha were equally impressive. I opted for their freshly squeezed fruit juice, which served as a refreshing accompaniment to the rich flavors of the shawarma. The service at Sham Lounge Shisha was exceptional from start to finish. The staff members were attentive, friendly, and demonstrated a genuine passion for their craft. They were more than willing to provide recommendations and ensure that every customer felt welcomed and well taken care of. In conclusion, Sham Lounge Shisha, with Ebram at the helm, is a haven for shawarma enthusiasts seeking an unforgettable dining experience. The delectable flavors, inviting ambiance, and impeccable service make it a standout destination. Whether you're a local or a traveler in search of culinary excellence, Sham Lounge Shisha is a must-visit establishment. Prepare to embark on a gastronomic journey that will leave you with a newfound appreciation for the art of shawarma!

Nice Food, Nice shisha, Nice service 🤝

Amazing food the service was 10 out of 10 if I could give it more stars I would deffo will be going there again you have the option to sit in or take out

Best UK shawarma, finally found it here in this place.

Amazing shawerma, reminds me of back home

Best Shawarma/ Shish place in Nottingham

I love the shawarma from here its so good. and the fries are good and a descent size. I would post a pick but I always eat it before getting one.

I recently had the pleasure of dining at Sham Shisha Lounge, and I must express my utmost satisfaction with the overall experience. From the moment I stepped through the door, I was greeted with a warm and inviting atmosphere that set the stage for a memorable evening. The ambiance of the restaurant was another highlight. The decor was tastefully done, creating a cozy and intimate atmosphere perfect for both casual gatherings and special occasions. The attention to detail in the restaurant's design added to the overall charm. I wholeheartedly recommend Sham Shisha lounge to anyone seeking an authentic and delightful culinary experience. I look forward to returning soon and exploring more of their delectable offerings. Warm regards,

Great Halal food. Shisha was good too but price was too good

Highly recommended they have the best shisha in Nottingham and food and nice service

Highly recommended best shisha and food in nottingham affordable prices 5 stars hands down

A lady server was quite unhelpful and had attitude food was greasy and had very little flavour.

May God have mercy on her, the mercy of the righteous

Very Good I I feel like Syria about food and Shisha I recommend it 95%

Nice place,meet different people, tasty food .love it

I came to this place all the way from Loughborough. It was by far the best shawarma place I've ever eaten in the UK. Once I reached home around 30 minutes later, the shawarma was still hot. They wrapped it really well. I highly recommend the chicken shawarma wrap with a dash of pomegranate molasses. The lamb shawarma wrap was perfect. They use the Arabic flatbread and a slice of a special kind of Arabic bread that's flat and almost transparent which adds an exquisite flavor and a crispy touch to the wrap. The cherry on top is the staff. They were super friendly and nice. I'm definitely returning back to this place very soon!

Great food nice staff not too expensive

Great food great service .the waiters were nice and polite .id defo go again

Best shawarma in town and warm service

Shisha aside, amongst our friends we call this place the best bab in Notts. 7 quid will get you a stacked wrap full of pickles and good stuff. I've tried other things too and always happy. Great if you want a quick bite after the gym or something, and they're usually open till 1am most days.

I am very proud of this place, as a Syrian myself it makes me feel like I am home. I really loved the place and I am really glad that everytime I bring my friends with me to have a dinner and shisha, they alwayes tell me how they are impressed with the food quality. I am very happy that I became a regular and a big shout out to the king of shisha Hossam!!

The shawarma there is perfect. And the arab vibes 👍🏻, I like it

Best shawarma you can eat in nottingham

Good arabic vibes, authentic food and overall good experience. Looking forward to visiting many more times

We popped into Sham this evening for a light meal. Really clean and tidy place. Service was excellently delivered and professional. The kebab wrap we ordered came well professionally presented with fries, pickles and a selection of dipping sauces. It was cooked fresh and absolutely delicious! We will definitely be back next time we’re in Notttingham.

Great shisha lounge that hits hard!

Staff are very friendly, they went above and beyond to assist with my order. Thanks a lot.

Great food & very authentic. Customer service resolved a very simple issue very quickly. Definitely will reorder!

So I wanted a doner meat and chips. I was told I could only get a doner wrap and side of chips, fine whatever. I was then served a doner wrap with no sauce or salad and chips with no sauce. I said I wanted salad and sauce in the wrap. there was a bit of a kurfuffle and they got the manager or or something and they said they would make one from scrat. I said no that's fine just add it to the one. I've got. They added it eventually and I said I wanted burger sauce on my chips. I was told they didn't do that and I had to get a small pot of sauce. Tiny. . No offer of salt or vinegar or anything. I had to go to a supermarket to buy a bottle of sauce. It's as if they have never been to a kebab shop. Tasty enough but Christ it shouldn't be like pulling teeth to choose toppings

I found hair in the chicken shawarma wrap also it was full of oil.

Best shisha place in Nottingham hands down! Not because of the atmosphere or anything like that. If you want good pricing for good quality (starting from £10) all flavors, cosy & comfortable and friendly environment, amazing food (tawook shawarma with vegetarian options and dirty fries etc.), loyalty card that earns you free shisha and milkshakes, liveliness and more this is the right place to come. Whether it is shisha date night or just hanging out with friends it is so welcoming and good.

Amazing place and very friendly staff. The shisha is the best in Nottingham. Highly recommended

Woow! 💯 💯 💯 💯 💯 💯 genuine. This guy is real genuine business man! The shisha flavours are the highest flavours in any Nottingham shisha bars. The flavours are amazing, THE PRICE IS ABSOLUTELY RIGHT! 1 flavour like double apple is just £10 unlike the fake expensive magmug, backyard or saracent! They have a loyalty card which no other shisha bar in Nottingham has at all! The staff are fresh, young and professional. They will treat you like a family at all times and when you are specially a regular. Definitely come and try this beautiful place with the PERFECT CUSTIMER SERVICE IN NOTTINGHAM. I won't tell anything about the loyal card, come and find out yourself. You will be shocked! Please keep the same service and customers will floood innnnn

Wonderful food we actually left and came straight back in to order the same again it was so good 😂 will definitely be coming back. Good hospitality too.

Food was good and atmosphere was mellow

Avoid!!! Went for my friends birthday I don’t smoke shisha neither does half the group we offered to pay for drinks but was refused entry and told we would be allowed in if we got food even tho we’ve had food prior absolutely poor service!!!!!

The wraps here are absolutely incredible, the shawarma is made in an authentic Syrian way and tops any shawarma I’ve had elsewhere, the staff are so friendly

The shisha and the food are amazing, the staff are so friendly and helpful , the best in Nottingham.

Best place to unwind. Food is amazing. Waitors are very friendly and helpful.

I always enjoy the Shisha there. It is quiet place inside if you have some work to do on your laptop while enjoying Shisha and drink. Cheap option compared to other places in Nottingham.

Worst middle Eastern food ive ever tried, left me feeling ill afterwards, staff blocked my number after telling me to call back later while they look into the food order. Avoid at all costs

The staff are rude, half the food didnt turn up, it took over 2 hours to arrive and the food that did smelt off, the chicken comes in a sickly tasting sauce. Also they claim to be halal but the food had dried blood. This made me very poorly for days after, its been reported to food hygiene

Food was absolutely amazing! Couldn’t of had a better meal! 😍

Really good value for money, the place is great first time we have seen it but will definitely be back again sometime! Refreshing after ordering from a lot of places who are no where near as good.

Put away at least 3 of these a week. The absolute peng.

Shawrma used to be the best in town Today I tried it, really disappointing High price, oily and very small portion

Their food is delicious But please pay attention to the regular cleaning of the bathroom

Missing items from my order that I have already paid for

Amazing place very friendly staff delicious food and nice made Shishas and overall great atmosphere definitely recommend.

The best food in Nottingham and friendly staff definitely recommend it .

Food was great, highly recommend it

I tried the Beirut burger and the fajita sandwich it was really good , definitely recommend and ask for the chef bill the best in town , proper food in nottingham don’t forgot to check out the new menu they have too ;))

Food was so good that I wanted to order more and more, it is clean and tasty food with amazing services and good vibe

Amazing food and shisha, would recommend for anyone looking for chilled time

Poor service, slow service and time wasting

Bad behavior with Chef Lisa’s customers 👎

Their Shawarma is the best, and the service is excellent also the staff members are so friendly❤️.. I do recommend it

Best hookah place in Nottingham🔥

Honestly the best shisha place in Nottingham. It was my smoking shisha and I spoke to the shisha maker and he made my experience an ease and I didn't have to worry about anything. Above anything else hospitality is amazingly fire.

The chicken shawarma is excellent and delicious, and the meat is for me who loves meat. To be honest, the shop is clean. I liked how they cleaned the place well. Once they finished the shawarma skewer, they cleaned it well before putting the new skewer. I just hope the order is quick. I waited a long time until I received my order.

Friendly staff and the best shawerma in notts!

The most friendly staff I met in the Uk!

Not only was the food amazing, but the staff and service was excellent as well. Will be back soon!

The best broasted is the best broasted and shawarma in the kingdom

Very nice place with friendly atmosphere with great service

Delicious and real shawarma😋 and lovely staff. I will definitely go there tomorrow again🤩🤩

Most authentic middle Eastern Shawerma in Nottingham

They have the besst shawrma In Nottingham 😍😍very kind stuff I will be a regular customer Thannnk you for being kind and friendly despite I didn’t have cash at the time 🙊

Brilliant food !! Mohammad shahin best chef in the east midlands

The best chicken Shawarma in Nottingham. They delivered the food to my home and was fresh. I really recommend it for anyone wants a real shawarma.

Nice shawarma, great service and friendly staff.

I would say the best chicken shawarma in Nottingham so far. The service is good & great and friendly staff

The first delicious Syrian Shawarma in Nottingham. If I am living nearby, I would make it my lunch everyday. Deserve to to give it a try 😉

Delicious foods , friendly staff, good hygiene... I recommend you to try shawarma