Five Guys in Nottingham

Ordered 2 cheeseburgers and a large fries as a treat for me and the mrs but five guys only sent 1 cheeseburger which when charging the prices they do is pretty poor (almost 12 quid for a burger)

ordered bacon cheese burger and was quite disappointed tasted very band for what it was and how much it cost (£12), I've got to be honest I prefer the taste of the quarter pounder from rustlers which actually tasted better for a fraction of the price

Five Guys never fails to hit the spot. I've always received exactly what I ordered, and the burgers are always freshly made. One of, if not the best fast food joint in the UK.

Didn’t even give me a milkshake and my chips were wrong and cold and same with the burger

My veggie sandwich was colder than the coke cans in my fridge. It’s usually hot, but this was freezing cold all the way through like it had been made then refrigerated.

They forgot the milkshake of my order. I was left in the thick of it and everybody knows.

I'm pretty sure they make everything from scratch, as the quality of food is top tier. The service is superb, it feels like an old family run restaurant, but it surely can't be, but speaks to the quality of the management. Go hungry though as the portions are ather generous

The burgers look as if they were playing baseball with them, but their taste is original and very good

Food was never delivered even though the app said it was. Food was left at 5 guys

Five guys virgin....It did not disappoint. Fresh tasty burger with unlimited toppings and amazing skin on fries with a double portion size. Not the cheapest but you can see where your money has gone. Highly recommended.

Very clean and an really nice experience Sergio and rayyane kahina were very polite and company should be proud to have them as employees , personally asked for names as they’re very helpful

A quick stop before going to the cinema. I always like these burgers but it’s all a tad expensive!

A quick stop before going to the cinema. I always like these burgers but it’s all a tad expensive!

Very nice burgers the chips are amazing just think his is extremely high priced for what it is no if the less enjoyed it

Very nice burgers the chips are amazing just think his is extremely high priced for what it is no if the less enjoyed it

Here, I had a burger on the night of September 4th. The staff were very kind and helpful with my allergy, and they didn’t overlook my spouse's request for the burger to be well done. Clean, delicious, and polite service.

Went there to have milkshakes and was extremely disappointed. Watered down and artificially sweet tasting. Absolutely ruined my night. Went and told the staff only to be told there was nothing they could do.

Beautiful American food served in a fine establishment with delightful atmosphere

Driver was perfectly fine, but everything else was shocking. We ordered two burgers, fries and a drink, and received a hotdog and a handful of chips thrown in a bag.

Phoned to cancel and they still sent half the order 90 minutes later than originally ordered. Not doing that again. Better get money back or will do charge back to just eat who provided no reliable way to cancel or contract anyone - I had to find a different phone number myself.

I’m a regular customer at Five Guys and have always liked their service in other cities, but I am very dissatisfied with a recent order placed through UberEats in this branch. I ordered a milkshake, but the delivery driver called to inform me that the milkshake machine at Five Guys was broken and that I needed to cancel the order myself. The staff did not contact me directly and only informed the delivery driver. I asked the driver to have the Five Guys staff cancel the order, as I was unable to do it initially. However, the staff informed the driver they could not cancel the order and advised me to handle it myself. Despite following these instructions, I was still charged for the order, with the explanation that I cancelled after it was placed. This experience was frustrating and disappointing. There was no follow up or message from the staff.

I didn't get my food the driver didn't call me

Went to Fiveguys on Sunday for my little brother's birthday and they were great! We weren't sure if we could take a birthday cake in but the manager and team were so accommodating and brought the cake out on a trolly for him and he was so pleased! Really great service and, as always, the food was great!

Always great food from here service is fast and polite too

first time visit, the taste wasn’t that good, price doesn’t meet the quality，especially the milkshake taste too flat.

Excellent service, very good customer service

I recently visited Five Guys and had a mixed experience. The cashier was friendly and welcoming, which was a nice start. However, the rest of the staff did not share the same attitude. The person who handed me my food seemed uninterested and didn't even smile or say thank you. It felt like you'd need to pay her for basic courtesy. Service was also disappointing. My order was late, not meeting their policy on wait times. When I finally got my food, the patty was burnt and the cheese was not properly grilled. Additionally, the cleanliness of the restaurant was lacking. I noticed peanuts scattered on the floor, which was quite off-putting. The tables outside was full of dust. Overall, the friendly cashier was the only positive aspect of my visit. There's a lot of room for improvement in both service and food quality.

Amazing food but a little expensive

Incorrect order received. After phoning the restaurant to tell them and ask them to correct it, they suggested I “apply” for a refund and had no intention of correcting the order

The restaurant looked untidy, tables not cleaned between customers. We missed our order due to unintelligible calling of numbers. Should be visual also. Milkshakes were however, amazing as were refillable drinks. Very expensive.

Food cold my daughter would not eat it waste of money

Great service arrived on time and the food was still hot. Great service

The best for burgers and fries, really helpful staff, the kids love the monkey nuts, lovely touch.

Great as usual. Love the cajan fries

Idk how he did it but I am impressed with the speed and skill that he showed when delivering my order. I hope he knows that not only has he made my day, but he has also showed what a true sigma he really is. Much love.

Over kill with the Cajun spice. Made the fries unbeatable

As always, great food and very filling 😋

Wrong milkshake given. No options if you don't eat beef. All i could eat was fries but they were delicious.

This was our 3rd time visiting and this time the food took quite a lot longer than on previous occasions and was not as good as it has been previously. Though it wasn't because they were busy. We could see staff taking their time, leaving food out and it didn't seem to be well organised. We spent nearly £50 on this visit and would have appreciated some quality control. Not sure if we will visit again.

Five Guys is a great Burger bar. Definitely not fast food but good burgers and the low carb lettuce wrapped burgers are the best I have had.

Verey good, food was greasy and oily and chips cold and to many. Food was also cold also make u clan up it was every where

My order missed some stuff and my burger patty was so dry.

The burger was amazing but the fries were cold, soggy and Cajun fries were lacking flavouring.

Is very good, but £20 for a hamburgers and chips? If it was organic may be

Staff always friendly, food is great

Chips are cold, no drinks or straws

Brilliant. We had a great time in this restaurant. The burgers and the fries are tasty and fresh, the portions are just right - we always got an enormous overflow of fries... 😄. Very good job, thanks 👍 We'll definitely come again. 🙂

Best restaurant in Notts, reminds me about the time back in the States… Cajun fries you gotta try. Staff was so friendly~Made my day!

Food was great and service decently quick

Great food, but it was empty when we went in. No atmosphere but no problem as we just sat and enjoyed the food.

Food was really, really, really bad and a very, very, very long wait.. Had to send food back, and its only basic burger and chip

Great burger, chips and milkshake, delicious

First time visiting Five Guys. Floor and tables dirty with food from previous customers. Food was ok.

Saturday early evening, 645pm waited 35 minutes for food and struggled to get a table for 2

Best burger I've eaten in my 10 years in Manchester

Good service and responsible staff

The restaurant couldn't find our order they rang me confused and when it did arrive it was dry, my husbands burger yet again didn't have any jalapeños and a few extras we added on were missing there was no relish only mayo and the chips were soggy, really not enjoyable at all

my food was missing didnt get much of what i ordered

Iena, by far best service I’ve had in a long time. Deserves a raise , well mannered, and recommend good menu items

Food is ok I wouldn't choose to go again but would eat it if it was brought for me Staff great nice and friendly Refillable drinks good

It's nice, but I can't justify £20+ on a cheeseburger and chips.

Milkshake wasn’t blended at all! Huge chunks of strawberry. Do not order for a child they could choke! Zero attempt to keep food warm, didn’t even fold the top of the bag over , left it open with a sticker on top, all hot air got out, stone cold!

Same as all Five Guys. Great, simple, quality ingredients.

Lanche para viagem e tbm para comer no local

Had a bacon burger and little fries with a refill drink. My order is almost always the same with grilled onions, grilled mushrooms and lettuce. The first burger was a cheeseburger, which I can't have because I have an intolerance. I told the member of staff this, who then told me they'd make me another one ASAP, as is customary for incorrect orders. When I asked what I should do with the cheeseburger, the member of staff told me to either chuck it or eat it...after I had informed her of my intolerance. It's a good job I have common sense... The second burger didn't have bacon on it. I couldn't be bothered to go up again as I was too hungry. As a former Five Guys employee I understand sometimes things go wrong, but this was especially disappointing. It wasn't busy and, in addition to my order problems, there were error lights on both of the refill machines which indicates limited drink availability. Not a great experience. Pains me to write that given I was on the other side of the counter about 5 years ago.

Burger missing and food was cold

Worth the extra. I’m not normally a burger fan but these burgers and fries are exceptional.

Order was incorrect. Toppings on wrong burgers meaning lactose intolerant person had to re-order elsewhere.

I will order again but not at peak times.

Amazing burgers such lovely flavour of the fries.

Expensive but really worth it. The chocolate milkshake is the best I've tasted!

No Mayo put in the bag even tho I asked

Orderedfrom here this evening. Food quality was terrible. Cold, wrong size fries. Also food satfety/hygiene is terrible as 2 of my burgers had hairs in them. Disgusting as im a resturant manager myself.

Drinks machine had limited flavours. When you're paying 4.25 for a refillable drink, you expect the machines to be in order and stocked. Burgers took ages to get made. Not the best.

Always great, fries don’t travel as well as burgers!

Decent food, although quite expensive. Service seems to have gone downhill recently so much so I've stopped visiting.

Went in, place wasnt too busy and it took 15 minutes to get a large chips. Chips were soggy and overly salted. All around meh.

Chips were undercooked and inedible. Second time getting a delivery from Five Guys and will not be doing it again. Only good when go in person

Expensive, but very good value for money, and good atmosphere

They forgot the mayo for the chips which was disappointing

Not cheap, but the food is very good,

I love their burgers. It's great that you can create your own by adding the toppings you want from the list. I also love how you get soooooo many fries! Literally feed the 5000. The downfall is the price, they are very expensive, so it's definitely a treat to go there. I will definitely go again, but only as a treat.

Always love a 5 Guys with my Mum xxx it's a tradition now yum yum 😋

I have never had five guys before and I would not order it again , the burger was small and the fries were very very salty I threw them in the bin. What a waste of money.

Crowded, busy and too long waiting for order to be taken and served

Drink missing from order. Delivery driver suggested calling the restaurant. Restaurant doesn’t answer phone.

The burgers are good but the ambient is not very cosy. Very dirty and certainly for the price they charge, they could pay more attention to the cleanness and the style of serving their overpriced burgers.

Food was overpriced and not great. I feel as though I'd of had a equal meal at Mcdonalds but cheaper.. Expected better to be honest. Hamburger £9?! Like really??!! For a burger!!

I recently enjoyed a mouthwatering Double Cheeseburger with bacon at Five Guys, and it was an absolute delight! The generous portions of perfectly cooked beef patties were incredibly juicy and flavorful. The crispy bacon added a savory crunch that complemented the gooey cheese. Every bite was a burst of deliciousness, and the fresh toppings and soft bun tied it all together perfectly. Five Guys never disappoints with their quality ingredients and fantastic taste. This burger is a must-try for any burger enthusiast!

Very disappointed, I have been wanting to try this place for a while now. £19 for double cheese burger, fries and strawberry milkshake....the burger patties wasn't warm the onions was roar and the bread bun was very doughy....overloaded with fries. The milkshake was very nice but the burger was a let down for been the most expensive thing in my order. Staff miserable. I won't be back.

Delicious burger but annoyed as there was no salad included (lettuce, tomatoes, gherkins) as advertised on the burger icon on just eat.

wet sloppy burger none existent bacon sloppy soggy burger bun very expensive at £31 2 burgers 1 fries and 1 coke

We went to five guys before a cinema showing and the prices were crazy for what we thought was a fast food but the portions are large and the price is actually justified. The burgers are juicy. And the fries are amazing.

Great burgers and shakes! Love that burger and shake extras are no extra cost. Fries are usually delicious but on most recent they were a bit overcooked and too crunchy. Very expensive burgers but worth it for an occasional treat.

food was great! chips were slightly cold but didnt go to waste

First time ever having five guys absolutely beautiful

Food wasn't nice at all really wouldn't go there again

Fries are really too salty! Not the best food to be delivered, not as nice as eating it in store but still a good burger.

My first and last visit to five guys. The burger was awful I feel sick now 3 Hours after eating it. It was too expensive. Never again !!!!!!

About the best burger and fries (cajun style) I've ever had.