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3.9

Based on 961 opinions finded in 2 websites

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Nº 2025 in 3448 in Manchester

Nº 72 of 126 American in Manchester

CUSTOMERS TALK ABOUT DISHES WITH..chickencheese

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What a fine establishment, fries were cooked well, seasoned well and still crispy after the delivery driver taking 40 minutes. The chicken tenders were similar to that of street guys and Archie’s. Cheeseburger was nice, there could be a little more cheese is my only criticism as other burger you can easily see the cheese around the sides where I had myself questioning if they included it when I bit into it the first time. The waffle was very nice and the ice cream was a very nice touch to add to it, please continue doing so as it took 40 minutes getting to me but somehow the ice cream was still solid and not melted (I don’t know how but I’m not complaining).

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Adam Parke . 2024-12-31

MORE AT Google

Sent wrong order with a different customers name on. Wouldn’t do anything to rectify it. Appalling business. Will never use again. AVOID

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Fair Play . 2024-12-27

MORE AT Google

I had a very disappointing experience at Shakedown. The customer service was terrible—staff kept ignoring me and made me wait an unreasonably long time before finally taking my order. To make matters worse, I specifically requested no salt on my fries, but my request was completely ignored, and the fries were full of salt when they arrived. It felt like my concerns didn’t matter at all. Definitely not the level of service I expected, and I won’t be returning anytime soon!!!!

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Not Available . 2024-12-09

MORE AT Google

recently visited Shake Down in Manchester and was blown away by the entire experience. The presentation of the food was spot on – the chicken burger looked as good as it tasted, perfectly golden with fresh toppings layered neatly. The chips were served in a way that showed care, with the skin-on fries stacked just right, making them feel a bit special even before the first bite. Every item was clearly plated with attention to detail, which added to the enjoyment. The sauces were served in a tidy, generous portion, making them easy to dip without mess. It’s little touches like this that make a difference, and you can tell the staff take pride in what they serve. If you’re in Manchester, definitely stop by Shake Down. Whether it’s a burger, dessert, or milkshake, the presentation and taste are top-notch, making this place an absolute gem.

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Omar Shafiq . 2024-11-13

MORE AT Google

Zulifiqar great service ! Should get a raise

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Jahanzaib . 2024-10-27

MORE AT Google

We ordered the chicken salad box and beef burgers. The food was pricy for the quality and quantity provided. Also the sauce smell bad. So they guy at till exchanged it and give us new sauce.

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arif haider . 2024-10-23

MORE AT Google

Food is nice and I love getting the loaded fries but one of the workers is always so so rude. Threw our order on the collection desk before stomping away in a strop and didn’t even acknowledge us pick it up and thank her. It’s such a shame because her bitter attitude made our food taste bitter :(

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Saahd Salim . 2024-10-18

MORE AT Google

An elite smash burger with top tier fries and milkshakes too

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Will . 2024-10-09

MORE AT Google

Very expensive for small quantities The burger is excellent but I don't think it worth the price at all

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Online Courses . 2024-09-27

MORE AT Google

I recently tried the Kinder Bueno milkshake, and it was absolutely incredible! The texture is thick and velvety, with just the right amount of creaminess to make each sip feel indulgent. The flavor is a perfect blend of rich chocolate and smooth hazelnut, capturing the essence of a Kinder Bueno bar in every mouthful. It's the kind of milkshake that feels luxurious and decadent, yet incredibly satisfying. The balance of sweetness is spot-on—not too overpowering, but enough to leave you craving more. Overall, it's a delicious treat that I highly recommend for anyone with a sweet tooth looking for something a little extra special.

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ryan sully . 2024-09-21

MORE AT Google

Still haven't been contacted by the company after Leah was racist towards me

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Khayr Ahmed . 2024-09-12

MORE AT Google

Fui la primera vez con amigos. Fue una gran experiencia. Probamos sus hamburguesas fritas americanas que era 10 / 10 sin duda recomiendo. Volveremos a visitar y el servicio fue puntual gracias al personal Taslima

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Fearless08219374658 . 2024-09-07

MORE AT TripAdvisor

Absolutely loved this place. Worth every penny. Was treated so kindly and very respectfully. Food was delicious and their famous milkshakes! It looks great & modern too and is absolutely spotless!

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Louisa Mary Graves . 2024-08-29

MORE AT Google

I had a bad experience with online ordering int his restaurant. I made an order for collection 30 minutes before going to the branch. On arrival at the time of collection the staff could not find my order. He was very rude with me as he did not believe me despite showing him the email of confirmation. He then looked and had and checked the system and search for the order After few minutes they find the order and I had to wait for my order to be prepared. He was not sorry for this mistake and continued with his rude attitude despite me being so respectful with him. All together it too >one hour to get my food. I ordered the food as I have friends watching football with me and we missed half of the match (it was not England match) The restaurant was not busy at all to justify the delay/missing order or the rude behaviour Not recommend if you have vistor at home and ordering food for them

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Mohammed Al-Ani . 2024-07-17

MORE AT Google

Came here to celebrate after my sons exams. It is what it says it is. 'So So Good'! 😋

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Sasha . 2024-05-22

MORE AT Google

Soggy burger bun and cold meat.. not the best

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Asma Ali . 2024-05-14

MORE AT Google

Good milkshakes, would have preferred a smaller option too as they only do one size. Also as a Muslim establishment get some sort of lota in the toilet, come on bro lol

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shahruf hussain . 2024-05-14

MORE AT Google

Customer service was really poor. Two young girls work on the counter taking orders and they were both too busy chatting and playing with their phones even though customers were lined up waiting to order. No urgency, no helpfulness, and zero awareness - orders were being put in the kitchen window with someone shouting orders ready and these girls were completely oblivious. I realised my order was waiting in the window and even though I walked up to to the counter and asked if that was my order, they acted like they couldn't hear me!

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John S . 2024-05-11

MORE AT TripAdvisor

Best milkshakes in Manchester I’ve had all the milkshakes every single one is the best

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Sheikh kamal Akeel miah . 2024-05-07

MORE AT Google

The best food honestly! The fries were not greasy and the beef burger is the one! We drove here and there was parking available. Once we got in we made our order and the food arrived so quickly and it was nice and hot!. Deffo would recommend came all the way from London and would say this is the best burger I’ve had in a while!

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Kadeem and Shafka Barber . 2024-05-05

MORE AT Google

Cold food 30 mints wait and rude staff useless and waste of time

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Mubashar Yaqoob . 2024-04-26

MORE AT Google

Food has definitely changed recently (in a good way) had probably the nicest chicken burger today, chicken was perfect and so was the bun and very hot! Only issue with this place is the prices are a bit much and cheapest sauce is £1 should have some free sauces available at least.

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Marcel Designs . 2024-04-16

MORE AT Google

Truly and honestly always the best of the best places for the shakes, and tonight I ordered shakes again it was just so fantastic and just spot on shakes, brilliant service in every thing, and I asked to write on them which 1 is which the way they done it it's simple but very nice thoughtful and tell me that they care and professional. So thank you so much for your response and service and the shakes tonight, much appreciated.

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Saleh Rahim . 2024-04-16

MORE AT Google

Ali, was amazing best shakes in manchester!!!

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192nath . 2024-04-11

MORE AT Google

Ordered the zesty chicken burger, the beefed up burger, mozzarella sticks and the BBQ chicken wings. The chicken was really well cooked, nice and juicy. The buffalo sauce which I ordered in addition to the zesty burger was particularly amazing and definitely needed as it seemed like they added a slightly different, more diluted sauce to the burger. It's also an amazing dip for anything else on the menu like chips. The beefed up burger was also really well made and juicy. Good amount of cheese to sauce ratio. Took quite a while for them to make it but I'm glad it was freshly made (and you could tell).

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J Hart . 2024-04-06

MORE AT Google

Best burgers in Manchester. Visited as a family. We all tried different burgers and not a single complaint. The loads fries are the best! Bischoff cheesecake is a must too. The outlet was spotless and clean we’ll definitely be returning again.

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Cogi3333 . 2024-04-04

MORE AT TripAdvisor

It’s a good burger but every single restaurant these days do only smashed patties. Please make a normal patty with an option of medium or well done.

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Muhammad Halim . 2024-04-03

MORE AT Google

Tried the American fried burger; It was perfectly sauced from the outside so that the large chicken fillet was not dry. Overall tasty but as far as buttermilk chicken fillets are it is lacking the crunch and juicy interior. Also the Cajun fries were poor. Still satisfied nevertheless

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Taimur . 2024-03-28

MORE AT Google

Literally the best burger place you will ever try! Their food is always full of flavour from their burgers to the loaded fries and you cannot leave this place without trying out their sensational shakes! I always leave this place thinking when my next visit will be… shakedown is somewhere you won’t want to miss! 🍔🫶🏾

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Tanya Rahman . 2024-03-18

MORE AT Google

Decided to try a few things on the menu… the chips firstly were incredibly tasty, it’s hard to get chips right..finished them! The chicken burgers and beef burgers were my favourite with all the flavours packed in on a soft bun! Cheesy sticks DELISH (not original name 🤣) The chicken wings crispy on the outside and succulent on the inside, which is west you want! The dips are tasty although I stayed away from the spicy one 💅 Now deserts…. My personal favourite is the red velvet cookie dough! Warm cookie with whipped ice cream! Dreamy!!! Loads of seating in a bright airy restaurant front. I’m coming back!!!

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Francesca Coletta . 2024-03-18

MORE AT Google

Milkshakes are too good and worth the price!

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Hamza Bilgrami . 2024-03-16

MORE AT Google

Prices went up but food quality went down. The OG shakedown fans can detect the change. It's glaringly obvious.

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Naidene . 2024-03-10

MORE AT Google

Removing the Lunch time deal has ruined this place for me, way too overpriced now. £11-12 for burger and chips is a joke. The lunchtime deal was £6 and reasonably price, used to come every Friday. Now never again.

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Tom S . 2024-03-05

MORE AT TripAdvisor

Overall pretty disappointed, went in because they’d advertised an offer online but then didn’t actually accept the offer when I tried to order and generally just not great service, had to wait quite a while too. Wouldn’t recommend the chicken here, I got the spicy chicken burger and some wings, both were way too salty and just not that good compared to other places I’ve been in the area. Chicken burger at least wasn’t dry and the texture was pretty good. Chips tasted like fairground donuts. Overall given the price and the fact you don’t get any chips or drink included you’d expect the food to be better. I will say however one of my mates got the beef burger which was pretty decent, still not enough to make me want to go back

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Ben Squires . 2024-03-01

MORE AT Google

Brilliant food brilliant service 10/10

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In.m1 . 2024-02-21

MORE AT Google

Great food and milkshakes plus Ali is always welcoming

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John . 2024-02-18

MORE AT Google

Reason for the one star, saw a promotion through instagram which said to claim a burger but upon arriving had to pay, false advertising. Totally pointless advertisement, need to rethink how you advertise. Was definitely not taken care of.

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senyt Daves . 2024-02-15

MORE AT Google

New cheadle branch.Great service and easy menu to choose items from. The standard burger and chicken burger with buffalo loaded fries was quality. Would definitely state it was in my top 10 burgers I've eaten. Food wasn't rushed and cooked fresh and piping hot. Will definitely be coming back and trying more of the menu

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steve b . 2024-01-28

MORE AT TripAdvisor

Yeah ngl foods mid. Service and place is decent. I paid for a friend of mine spent £38. You have to buy chips and drink separately and that's £4 extra ontop of your burger. Sauces are also separate 50p-£2. Was expecting to get a decent big size burger since I ordered the burger w the chicken and beef but wasn't to my expectations. Loaded fries was oh-kayy. Rather get the normal chips WITHOUT the American cheese (never again unless you like it)you get with the burger.

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Db Super . 2024-01-27

MORE AT Google

Beefed burger is nice, haven't tried any dessert yet. The service is very slow especially for a 'fast food' place hence the 4 star (45min wait for a couple of burgers). The deco is nice and there's around 20 seats inside.

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Julien Llanes . 2024-01-10

MORE AT Google

Came with a friend for the milkshakes which were 10 out of 10 and was served by Ali who was very polite and helpful.

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Usaamah Khan . 2023-12-25

MORE AT Google

Beefed up burger and loaded fries were amazing and service was great. Big shout out to Ali

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Mohammed baig . 2023-12-25

MORE AT Google

Ok food, poor service unhelpful. Overall standard

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KashCF . 2023-12-24

MORE AT Google

10/10 service as always from Ali

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Mr M . 2023-12-22

MORE AT Google

Great food, best berger ever had in the UK. Friendly and welcoming staff. Special mention to Ali, always smiling and helpful.

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Ahmed Yazidi . 2023-12-21

MORE AT Google

i had a wonderful experience at shakedown I tried loaded fries, Ali is great Man and served me well thank you! definitely coming back

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Ch Haider . 2023-12-16

MORE AT Google

First time at shakedown withington Great food top class Smash burgers Top service from this boy Ali . Well done

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Banchi Boy . 2023-12-16

MORE AT Google

Great service, especially brother Ali. Give this guy a raise!

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Obaid Zazai . 2023-12-16

MORE AT Google

Please bring the salt beef back thank you

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max gee . 2023-12-15

MORE AT Google

Visiting family and stopped in this burger joint as I heard it has a great selection - I LOVED IT it’s the perfect fast food. Disappointed it’s not closer to me so I can go more often

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Scarlett 89 . 2023-12-14

MORE AT TripAdvisor

Over all staff was good great service by ali

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Adrees Khawar . 2023-12-14

MORE AT Google

Very good place with excellent service and taste. My experience with cake and waffles was very good, staff is well trained. Ali and other staff prepared delicious cake.

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haris wec . 2023-12-14

MORE AT Google

Today first time i been in to this place. Haider got very Excellent customer service. He is very welcoming. Food is delicious excellent atmosphere.

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Haris Mustafa . 2023-12-13

MORE AT Google

Best smash burgers in town. Always hot and fresh and the flavour is 10/10. Thanks Ali from the Wilmslow road beach for your friendly service.

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Aliyah Ali . 2023-12-13

MORE AT Google

great service form ali great food aswelll

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Hadif . 2023-12-11

MORE AT Google

Great food and great service from Ai

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Haider Ali . 2023-12-11

MORE AT Google

I had great experiences at shakdown withington i tried new Christmas burger and shake and staff were amazing thanks to Ali Chouhan

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Haider Ali . 2023-12-11

MORE AT Google

Recommend. The food is really tasty!!!

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Nvt Nvt . 2023-12-11

MORE AT Google

Haider is the ymost friendly employee of this takeaway, he always provide service in good manner, and the oreo shake is phenomenal as always.

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MUHAMMAD ASIF . 2023-12-11

MORE AT Google

Great food as always! And good customer service from Ali

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Rak Hu . 2023-12-11

MORE AT Google

I recently enjoyed a delightful meal. The burgers were not only delicious but also impeccably prepared. Highly recommend both the food and the exceptional service provided by Ali.

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Muhammad Awais . 2023-12-11

MORE AT Google

Ali done a great service food was wonderful great people great service

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Ajmal Hussain . 2023-12-10

MORE AT Google

Great food and service from Ali. Ordered the beefed up and it is super delicious.

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Total Performance Resource . 2023-12-09

MORE AT Google

Great food, the milkshakes make the wow factor for me! Good service too :)

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Nailah Jr . 2023-12-04

MORE AT Google

Clean, quick & consistent. Excellent food, for a price you know you'll be getting quality. There isn't much better places in Manchester that do it like Shakedown. As close to a 10/10 you'll get on the popping food scene in Mcr. Staff are hospitable and a solid reflection of the business. Try it our for yourselves! Ali was my server and if the other staff are sound as him, then this place is your go to spot for all things shakes and smashed burgers.

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Umar Ashfaq . 2023-12-04

MORE AT Google

I had an incredible experience at Shakdown Burger Place on Wilmslow Road. The food was delicious, and the staff, especially Adeel and Ali, were fantastic. Their warm hospitality made me feel right at home. I can't wait to visit again!

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abelmalik mhadi . 2023-11-30

MORE AT Google

Food was amazing! I’m a returning customer and satisfied every time. The staff is excellent, especially noman. He took our order swiftly and brought it over in no time with care.

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sophie . 2023-11-28

MORE AT Google

Food was excellent and the service was exceptional. The staff were polite especially noman his service was impeccable.

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Danish Durrani . 2023-11-28

MORE AT Google

Ali and co adeel and nouman koyes. Top service n food

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Muhammad Tailor . 2023-11-26

MORE AT Google

Had shake and burgers. Food was yummy. Served by Ali

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Hassam Waheed . 2023-11-26

MORE AT Google

The food and customer service was amazing there is a man named Ali who is always friendly and social and asks how I am and he is the best also the food is fire including the zesty buffalo its a must try!

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Striker Shino . 2023-11-25

MORE AT Google

Took a trip to the Withington branch recently for a family members birthday and I couldn’t recommend this place enough! The staff were incredibly catering to us all, and the food was incredible. No issues with the food order and it came at a reasonable time considering how busy it was and it was enjoyed by us all. Can’t wait to visit again soon!

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Madihah Shah . 2023-11-25

MORE AT Google

very good service Highley recomended specialy thanks for mr Ali ch

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PHONECLINICA VILAREAL . 2023-11-25

MORE AT Google

Amazing smash burger and great service by Ali.

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Sameeh Tareen . 2023-11-25

MORE AT Google

The food is absolutely 10/10! The burgers are juicy and succulent and the milkshakes are to die for. I love going into the store because staff are super friendly and they always get my orders on point.

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Kulsoom Hussain . 2023-11-24

MORE AT Google

Very good food, been multiple times- always go back for more. Great service too from Ali

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T Islam . 2023-11-24

MORE AT Google

Best smashed burgers I’ve ever had, always hits the spot and never had a bad experience. The milkshakes are also elite! Service has always been on point and I would definitely recommend to everyone.

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Toseeq Jaffery . 2023-11-24

MORE AT Google

Regular customer at shakedown withington, the food is always spot on, and the milkshakes are yum!

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Natasha Jaffery . 2023-11-24

MORE AT Google

Great food and great service from Ali! Thank you

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Wahida Hussain . 2023-11-24

MORE AT Google

Ali served us and he was sound person and very helpful in helping us select what to get as first time customer

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Awais Ali . 2023-11-23

MORE AT Google

Food was amazing and service from Ali was great 👍🏼

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Vicky Barry . 2023-11-23

MORE AT Google

Never had a bad burger from here

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Fida Hussain . 2023-11-20

MORE AT Google

I was recommended this place so I thought I would check it out. The food was good but not great and the prices were extortionate which means the value for money just isn’t there as you can get more for your money elsewhere. The price is only justified if the food is something special which it clearly isn’t.

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Fezi Sheikh . 2023-11-17

MORE AT Google

Food was burned and chicken wings being cooked in an old oil and it looks like oil been not changed for a week !!!👎🏼

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Faisal shama . 2023-11-10

MORE AT Google

Unfortunately disappointing and really over priced. Was not like what was advertised on instagram.

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jay lamar . 2023-10-29

MORE AT Google

Very nice atmosphere, food is a bit dear but top quality, meat burgers are tender and chicken is very flavoursome, will definitely be visiting again!

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IS . 2023-10-27

MORE AT Google

Was really looking forward to this place after watching videos on social. Was really disappointed. Got 2 pulled beef burgers which were really small and looked like a kids burger. Also got 1 chicken zesty burger again was really small. Definitely not worth the money. Theres better places like miami and burger box(Longsight) if you want good burgers worth your money. The customer service could be better. Left this place after eating them burgers and was still hungry. Won't be visiting this place again. Its a shame as I was really looking forward to this and I travelled 20miles.

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Sheraz Hussain . 2023-10-24

MORE AT Google

Omg ordered online and omg again the food is absolutely amazing I even had to ring the shop to tell them how amazing the food is. I will never order burgers from any where else because this place is by far the best

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Jenni Duff . 2023-10-23

MORE AT Google

Very disappointed. We used to come to Shakedown frequently and this is the first time we returned after they reopened recently. Was looking forward to a lovely meal but unfortunately was let down. We ordered american fried burger and loaded fries. Everything was so tasteless, we won’t be returning.

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Tahmina H . 2023-10-16

MORE AT TripAdvisor

We tried burger and laoded fries which was amazing food service and staff were amazing Ali served well thumbs up man

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Usama Amin . 2023-10-11

MORE AT Google

Nice food. Good packaging and branding. Milkshake was thick and comes with a plastic straw.

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Sandra . 2023-10-04

MORE AT Google

Wow had i made big mistake ordering from shakedown and regret doing so as they had got my order wrong and still charging me. So i ordered 5 buffalo loaded chicken from shakedown using the uber eats app and came to find out my order was wrong and instead came 5 skin on fries. I wasn’t sure if there was rush or confusion with my order but if you look at the prices for buffalo loaded and skin on fries the difference is £6.75 so i was charged that much 5 times for the wrong order. Once i made this complain to uber they said they are unable to provide me a refund for the mistake the takeaway made and said there nothing they can do about we went back and forth for a month and two. So I went online if i should take some legal action but i read I should make a complain at the takeaway cause they handle and prepare my food and till this day i havent got my compensation or a reorder for my food which i paid over £60 for and no apology was given from uber nor the takeout while they are in fault for this.

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Abushawwal Mehdi . 2023-09-04

MORE AT Google

First time at this place tonight… one word: outstanding, this particular place and quality of food should be in every City, Thank You.

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Ree Que . 2023-08-29

MORE AT Google

Great tea and service and atmosphere

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Usman Ahmed . 2023-08-28

MORE AT Google

Average food with expensive prices. We paid around £35 for 2 burger meals and a shake. Don’t feel the price reflected the food.

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R Chwd . 2023-08-19

MORE AT Google

Had low expectations as I thought it was all about the shakes…but agreed to take 4 teens here for burgers in the holidays! We all enjoyed absolutely amazing hot, flavoursome, fresh burgers and fries. Staff very friendly and helpful … it could be a bit on the expensive side as they all had burgers then milkshakes too, but as we had the lunch menu we were all in for £50- not bad at all. (Would recommend the spicy chicken burgers )

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Sightseer25016640630 . 2023-08-14

MORE AT TripAdvisor

Ali gave us great service. Foods always great burgers and loaded fries . Best milkshakes in town . Love this place 5 stars all the way if I could give more I would

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hamad hashmat . 2023-08-04

MORE AT Google

Popped here for a quick bite to eat, not sure what to expect. However, we were absolutely blown away by how delicious this was! We ordered lots of food, and with us being fussy eaters we changed and added a lot of things, but they got all of our changes right! Food arrived quickly and was piping hot. Definitely on the more expensive side, but worth it for the great quality and taste.

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Savvytraveller371 . 2023-08-01

MORE AT TripAdvisor

Average burgers, not worth the prices but service is great.

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Asif . 2023-07-30

MORE AT Google

Good food but customer service slacking recently. Got my order wrong the past two times. Accused me of lying. Won’t reply to the email following my latest order. I was once one of their top customers. Nice to know customer loyalty means nothing here. Update: Rather than resolving the issue, I was asked to remove my review. Update: contrary to the response, I have not been back, nor did the discount code ever work

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Adil Ehsan . 2023-07-30

MORE AT Google

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