Five Guys Manchester Piccadilly Gardens in Manchester

In general, like all the other Five Guys establishments, but there is a lot of garbage, it is dirty and because of the uncleaned machines for cola drinks and the rest taste like mineral water with a little cola bubbled in for color, but the burgers are delicious

It's more expensive than other fast food chains, but it was nice

Had a great lunch at Five Guys today! Yes, it’s a bit pricey, but you know what you’re getting with their brand. The real highlight was when we had a small mix-up with our order - Saint (that’s her actual name!) was absolutely fantastic about it. She sorted us out with a completely new order right away and was super friendly about the whole thing. Big thanks to Saint for making what could have been a frustrating situation into a really positive experience. The food was delicious as always, but its staff like her that make you want to come back!

Always identical service, menu and quality in all locations

I had to sell two of my kidneys and one lung to afford this meal, my girlfriend says it was worth it but I struggle in day to day life now. However the lady that served us couldn’t understand me as my thick scottish accent shocked the lady to her core sending her into a frenzied panic. My girlfriend completed the order and ate her first ever BLT, she’s chuffed and thoroughly enjoyed the meal. But 50 buckaroonis for a basic takeaway meal is kinda crazy tho, I didn’t realise i was also buying the five guys who work there. The place was extremely noisy, however I am used to my quaint little scottish environment.

FIVE GUYS CANT MAKE ONE HOTDOG. RUDE MANAGER AND BURNT FOOD. Eat here if you want to get ill. FIVE GUYS more like its a DIVE GUYS. Burnt to a crisp one side and not cooked on other. see photos. When asked for another hot dog, I was rudley told by the manager cant have another one made, as it will come out the same (wow). Just SHAMBOLIC. I Would never ever Eat at five guys again. If you do Good luck. Funny as already spoke to customer services at five guys. This was five guys emailed response. Whilst we recognise that the hot dog was not up to our usual standards, this was prepared within the standard amount of time. We cannot see a deviation of our customer service standards. WHAT YOU THINK GUYS. Wow got told by the manager this is how the hotdog comes so i asked for a refund which was dealt with rudely and agressivly with no apology about the item i received. Then when i emailed five guys they investigated and said they did nowt wrong. This is why i took pics and made this review so others wouldnt have this same experience. DONT WASTE YOUR TIME. ITS PRECIOUS!

DreadfulBacon Cheeseburger Luke warm food no taste at all. Robbery for the price as well. Burger King isnt much better but its still better. Wouldn't recommend

Water leaking from all areas of the ceiling! Disappointed with the food as well.

Best burgers you can get in my opinion always fresh and good service

We were "served" by cashier Rania M. When i asked for a burger, she answered just the "patty". When i answered just what is servered regular she answered again with just the patty? She doesnt seem to bother to help at all. What a disappointment.

5 guys is my ultimate fave place to go for food , food is always great and service is incredible but I got served my miranda and she's seemed very rude , all I asked was where the toilets were and she went downstairs with a right dirty looking face on her and it made me feel very unwelcomed and uncomfortable, custome service should be friendly and comfortable

Great burgers and awesome fries!!!

Dirty tables .very expensive not worth the money £20 burger chips drink ridiculous

there were more than five guys but ok

I don't have one in France, so it's my first time, and I really like it. Good burger!

I've never experienced that there are so many flavors of cola haha What we thought was ideal is that you get the hamburger and decide for yourself what you want on it instead of having to tell us what you don't want.

Si pudiera darle a Five Guys una cifra negativa calificaría esto como 2. Nunca lo había probado antes, y mi hija y yo teníamos mucha curiosidad por saber de qué se trataba el bombo. En primer lugar el servicio era realmente malo. El personal estaba muy ocupado hablando con amigos. Se esperaba que supieras exactamente lo que querías (a pesar de que era nuestra hora de la calle 1) el menú no era claro y cuando no pudimos decidir que nos ignoraron. Le pregunté si hacían café y me miraron como si me hubiera crecido una segunda cabeza. Huelga decir que definitivamente no iba a pagar £ 8 por un hotdog o hamburguesa. Así que nos fuimos. Sigue siendo un misterio para lo que es el bombo, pero ahora sé que nunca lo averiguaré. Aplazado de por vida.

The only place on Earth where burgers don’t come automatically with fries. Banging though

Good option for fast food, yet pricy like fine dining. A meal for one person with fries and drink easily hits 16~17 pounds. The guy made a mistake and forgot to put our complete order for take away , that forced me to walk back to the store after I reached home. It was sorted out at the end , but with some hassle included.

They took my allergy order very seriously, great service.

Bacon in the burger was cold, too much salt on the fries and I was given my milkshake 10 mins before the rest of my meal, so it started to melt before I could even sit down

Unfortunately it was really dirty, really overwhelmingly busy and the food wasn't great

Another disappointing experience !! Paid almost 15£ for Double cheese burger and little fries, to receive a cold bun not fresh, fries was hard like wood, very disappointing!

Insanely overpriced, and the food is tasteless.

I really liked it Simple and practical Very delicious meat 😋

Lovely food, but really expensive. Over 20£ for Burger, fries and drink. Few saddos outside the store too like delinquents

My favorite chain in the UK. Britain. I love the hot dog with all the trimmings and they have delicious spicy fries

Delicious food, excellent service including drink refills and more. Good quality/price ratio.

It was actually the first time of having a FIVE GUYS staff were friendly and explained how to order & what would the best option for us would be.

Superb burgers & superb staff 👍

The five guys in London is tastier but I can't pinpoint why. But the customer service here was nice.

Buena comida, poco tiempo desde el pedido hasta la entrega. Personal sonriente. ¡Muy buenas papas! ¿Cómo pueden defender los cacahuetes gratis para todos?

Love this chain. They do the tastiest burgers and nicest milkshakes, better than any of their rivals. You get what you pay for and five guys is worth treating yourself to every now and again.

Unfortunately, I didn't feel well after the meal.

Sergio was very nice to us, he treated us very well and the food was very fast. Definately coming back.

Great service, we was attended by sergio at the till, he was very friendly and helpful.

It was great how Sergio help me with the menu he explain evreything and it was a good time.

Very nice burgers and good they do gluten free options

Disappointed with food, wrong items on order. Had waited so long couldn't be bothered getting them to change it

The location is excellent, and the staff were friendly and helpful, providing recommendations since I wasn't familiar with the menu. However, the place is a bit dirty.

Great service with a glow of lovely environment!

Never tried 5 Guys before. A little more expensive than other fast food places but I was impressed with the burger I got. You can actually see into the kitchen which I really like.

An international restaurant that needs no introduction Burger 8/10 Hotdog 8/10 Potatoes 9/10

Love Five Guys and this one was very impressive.

It seems like a lot of people gather after watching the soccer game. Even though there were a lot of people, the staff service was still good.

Very good service and atmosphere. Good location and quality of food Five Guys

The bacon cheese burger was exceptionally good. The salted and Cajun fries were not special, the serving size is massive though. Chocolate milkshake was bad.

Excellent food, crazy sandwich, tasty and good. The best among fast food restaurants

I ordered a veggie burger thinking I'd get veggie patty, turns out the it's only a "salad burger" which cost more than a usual burger. can't say I was impressed

Top burger as always and decent enough shake.

I had a hamburger, small fries with cajun salt and a diet coke. This is the first time I had something from five guys. The fries are awesome. I dont know how to describe it. I have had fries from mcd, burger king, KFC, but nothing better than this. The burger tasted alright. The price seems high compared to the portion. It would be better if they have a meal for the price range of 10 pounds like most others. The only thing that i would like to point out is the price for the portion served (apart from the fries).

It's going downhill on service and burgers smashed isn't a thing with the new crew

The meat was hard and very dry ,there was no ketchup in the order ,so disappointed

It is our kid's favourite place to eat then going to McDonalds. Food is fresh burgers or hot dogs Must try Biscoff milkshakes which is good. They don't serve hot brews

Five guys make wonderful burgers, very expensive but quality, ours weren't hot enough, this visit. Thing with 5 guys, they can be very rough at night and messy. Paul Biggs

The food takes a lot of time even though there arent many orders. The staff has the worst attitude.

I was there at 11:40 p.m. and the door was closed in my face and the security guards didn't let me in, along with my family.

Props to the store manager on duty that evening for his friendly service (order at 8.11PM on 13/7 Saturday). Thank you for making our day ♥️

My favorite burgers, I recommend them to everyone

It is actually quite good to be a fast food, expensive though. It's good if you want a quick bite but don't fancy the usual fast food

Burger and chips were delicious. Staff were friendly and helpful. Five guys burgers are perhaps a little more expensive than other fast food places but they are definitely worth it as a treat. Burgers are some of the best around as are the chips, of which you get a very generous portion size regardless of size.

Great burgers as expected, bit lively as it's right on a big square. Lots of loud people and drunks but there is security on site.

La comida era pobre y sobrevalorada por la calidad de lo que se obtiene. No estaba impresionado con el servicio al cliente tampoco - Era casi emply cuando fuimos, así que el personal no estaba ocupado, pero no eran muy acogedores.

my burger came pink!!! DONT come here or you'll get pink burgers like you're going to the nicki minaj concert!! Should call it The Nicki Minaj Special. and you need a code for the bathroom with special locks. I'm about to piss myself let me have a wee!! Now I know why this place is empty. Will not be coming back! You've just lost a customer!

best fries in central piccadilly

This was my first taste of Five Guys. I liked the Ambiente and the overlooking of the restaurant…. The burger was okay … but not what I expected… maybe I have to try it again… Staff was perfect and helpful for newcomers

We have been there yesterday. The food was delicous. And the personal super friendly.

"Five Guys Burgers offers a savory experience with its customizable burgers, allowing patrons to choose from a variety of fresh toppings and condiments. The generous portions and quality ingredients make each bite satisfying. However, the simplicity of the menu might not cater to those seeking diverse options. The restaurant's casual ambiance and quick service ensure a convenient dining experience, although peak hours may result in longer wait times. Overall, Five Guys delivers on its promise of delicious, made-to-order burgers, making it a reliable choice for burger enthusiasts seeking a no-frills, flavorful meal."

Staff were friendly & pleasant. Place was clean Although the food was a little pricey (like everything else) it was worth it.

Burger was OK, a bit dry, they were stingy with the relish. Fries were abysmal - I've had 5 guys fries at other stores in the Midlands and South that have been amazing. Always found the ones in Greater Manchester stores to be the same, insipid offerings- maybe a area manager problem with QC, but my nearby stores need to get the fries right!!!!

As always great food with the best peanut butter milkshake in the world

Staff are always great, food used to feel expensive but with today's prices they're pretty on par Shakes are huge and delicious, having access to all toppings for free is fantastic. A large fries bag feeds a group of 4. It goes without saying if you have a PEANUT ALLERGY you can't go but besides that it's fantastic. The grilled cheese is super underrated, can get 2 for the price of a cheese burger and its loaded with cheese, can have all the same toppings, and they use a different bun. Is my go to now. And the staff are always great.

Best snack of my life, super tasty wet without that dry meat! And you better choose your ingredients with several options

Food was great as always. A shame there are bouncers on the door as there are a lot of dodgy characters around Piccadilly Gardens.

First and last time in a Five Guys. I’d heard such good things about their burgers over many years but never tried one before. We were in Manchester for Peter Kay’s latest show (even more disappointing than my burger! But that’s another story) I found the place dull and depressing with zero atmosphere but still, I was looking forward to my burger. The service was fast and efficient, if cheerless, but I wouldn’t expect a smile from the poor devils having to work in this place. I had the ‘Everything On’ version but curiously, it tasted of nothing? The bun was cheap and airy and literally tasteless. The actual ‘meat’ part of the burger was more like cardboard than any actual meat I’ve eaten. And the rest of the ‘everything’ was unmemorable too. To be fair, the fries were good, and there was enough to feed a family of 4 in my portion, but they were the only reason I’ve given this place a star at all.

Odder on uber eats food came freezing and bacon was missing

Crazy expensive for what it is, but food is good and the guys working there are great

A bit slow and the atmosphere is a bit bland

Friendly service, there is also a security guard. The burger was a bit soggy.

Food was standard like other 5 guys. Very busy and hard to get a seat. Service OK.

Food was nice but a bit expensive, service was very slow and the tables could do with a clean as there was a lot of full trays and rubbish that could/should have been cleared, of all the FIVE GUYS...it'd only take one to have a tidy round 🤣

Rubbish and massively overrated and overpriced. £16.95 for a kids burger meal. Same as the McDonald's £2.99 happy meal.

Staff are always friendly, food is always great!

Great food, service decent, to me a bit overpriced though.

Order received which is not the correct one with our name. The phone number is unavailable so we cannot claim.

First Time here, Amazing experience and the staff is nice

Food as you would expect. Really fast service

Food was tasty but expensive for what it is. Spend over £40 for 4 burgers and a portion of chips which is crazy as you could go for a meal out for that sort of money.

Always decent burger at fiveguys, and those Cajun fries are just unreal 🤤

I don't do burgers so went for the BLT sadly the bacon is served cold which I didn't realise but it was ok what the burgers are like I've no clue

It's great to eat in Manchester! Good burgers and good price

Simply the best snack I've ever eaten! The potatoes are also wonderful and served very well. The milkshakes are very tasty too. the location is great, the staff are friendly and the service is very fast even on the busiest days.

tasty food, bit pricey but good portions guy on grill was kind enough to remake my pick up order without me asking when i was a little late. appreciated it very much

Nice place. Just a bit expensive for the burger that we get.

I dont care what anyone says five guys is the best burger ever!

Burger and fries are amazing, taste like homemade. I like that it is an open kitchen u can see ur food is being cooked on clean surfaces. Overly priced but i will be back again. I really enjoyed my food.

Overrated & Overpriced. Trash 🚮

The food and staff taking the order were great, but i asked for a cheeseburger with grilled onions, lettuce, mayo, Ketchup and Mustard, which I got, and with a few extra mushrooms that I never ordered. My partner and her sister ordered fries, as to which when receiving the bag, one of the fries had been placed into the bag, UP SIDE DOWN, which felt intentional and a slight but not major inconvenience, just clear lack of due diligence....

If you ever go to Manchester you must visit staff very friendly and excellent service the food is excellent

not bad decent portions bit expensive but it’s nice