Based on 339 opinions finded in 1 websites
Based on 339 opinions finded in 1 websites
Opinions
Never been before, Thoroughly enjoyed the chicken burger. Definitely need to have more other choices than just beef. Cheesy fries were okay, but could do with a bit more better flavouring. all the milkshakes were amazing👌🏾
Chandni M . 2024-10-22
MORE AT TripAdvisor
Hadn’t eaten here before and they had an offer of buy one get one free for National Burger day so gave it ago. Had the cheeseburger with smokewood bacon. Wasn’t really expecting much but really enjoyed it. The sauce on burger was very tasty and the cheese was lovely and melted just the way I like it. Would have liked onions but it came with peppers instead which was something different for me but still nice. Only fault was that the bacon on our burgers was cold. Went at lunchtime and thought it would be busy due to offer but we ordered quickly. Took a little while for burgers to arrive but not too long. Crinkle cut fries were okay. The offer made it good value for money hence the 5 star rating. Would definitely go here again when they have an offer on.
God'sGloriousWorld . 2024-09-23
MORE AT TripAdvisor
Fantastic customer service from Zuber. Brilliantly attentive and friendly. We will definitely come back with the whole family.
William C . 2024-08-12
MORE AT TripAdvisor
Great customer service from Zuber on the floor today at Shake Shack, Stratford. Nice to see a friendly and engaged person taking care of everyone and going above and beyond what you’d expect. Thank you
Joanna C . 2024-07-27
MORE AT TripAdvisor
Lovely food good service special thanks to Jio who gave us good recommendations and went out of he’s way to make sure our foods was delivered swiftly
meenaz . 2024-07-26
MORE AT TripAdvisor
Provato per la prima volta in centro a Londra. Panini molto buoni, prezzi più alti rispetto agli altri ristoranti dello stesso genere.
Marco . 2024-05-21
MORE AT TripAdvisor
awful food, severely overpriced- we ordered the original chicken burger - my husband said they had to have the rolls especially made to fit the chicken nugget sized burger- very dry chicken, overall- very poor
Frances B . 2024-05-05
MORE AT TripAdvisor
Gave wrong meal and havent refunded me. Bad customer service. Can't recommend. Very unimpressed. They don't value your patronage
DayTrip25550442805 . 2024-05-01
MORE AT TripAdvisor
I didn't have a great deal to eat here just a shake shack burger , which was delicious. Ordering was easy , there were screens which indicated when your order was ready however it wasn't working, instead staff were shouting out the orders probably not the best way to do things. Still I enjoyed the burger and will return.
Peter . 2024-04-11
MORE AT TripAdvisor
It was my first time trying a Shake Shack and I really enjoyed it. The taste of the burger was soft with plenty of flavour. I wasn't overly fond of the cheesy chips I got with it. The milkshake also isn't the best I have had. But it all satiated the craving I had for fast food. Having mobility issues, the staff were also very helpful and pleasant. I was surprised at how quiet it was when I was sitting inside enjoying my meal. There is a seating area outside so I guess there are those who prefer to do that. Overall, I'd go back but I wouldn't go out of my way for it. If I happen to be in the area where a Shake Shack is then I would consider it again.
Lee D . 2024-04-08
MORE AT TripAdvisor
After Street Burger massively disappointed me I was hoping that Shake Shack would be an improvement. And, well, it sort of was. Kind of. Let me begin with the service. It was fantastic. Being a person with mobility issues the staff were great in helping me out. I cannot fault them at all. They were friendly and helpful. The food? As the title says, it was a bit of a mixed bag. I ordered a Shack Burger. It was lovely. The bun was soft and the lettuce tasted really fresh. There was a lot of taste to the burger. The Shake Shack sauce was good, too. I ordered cheesy chips with it. Those were a disappointment! The cheese tasted like it was going off and the chips themselves didn't have much taste to them. The milkshake, however, was very nice! I would rate that almost as good as the shakes from Five Guys! I would say that my first time eating at Shake Shack was a good experience. But I don't think I'd be ordering their cheesy chips again. And with my nearest branch being a fair distance away from where I live I wouldn't go out of my way just to eat there. Maybe if I happen to be in the area, I might.
Lee D . 2024-03-07
MORE AT TripAdvisor
We compared shake shack to five guys as these were the primary fast food we had on the go , of course other than McDonald’s. While the fries may not be as good as five guys , the burger seems to be better: loved the way the cheese melted off the edges of the bun , very delicious!
Gilagolf . 2023-12-31
MORE AT TripAdvisor
Decided to try shakeshack on recommendation, very disappointing. It wasn't busy yet the chips were cold and the burger lukewarm at best. Ordered sauce on the side which didn't come with the meal. The restaurant was dirty, thick dust on the sides. Wasn't overly impressed to see they allowed dogs either to be honest. All in all very expensive and definitely not worth the money.
J9301WYpaular . 2023-12-30
MORE AT TripAdvisor
I never finish eating a whole hamburger, but I finished the shackburger - twice. The fries are also very good. We were not impressed with the vanilla, strawberry, or chocolate shakes. The vanilla was far too milky. One in our party loved the cookies and creal shake, though. All-in-all, a good place to stop in for a quick meal. The staff was grest. Be warned! This establishment does not accept cash!
jdcsr . 2023-10-13
MORE AT TripAdvisor
So I love shake shack never had any trouble ever so definitely not happy with the experience! So my boyfriend brought me home a take away last night and as I got the burger out there was literally mould on the bun! Like who ever made it and who ever packaged it how you could not see it is vile! Like it was right on the top! FILTH
Amy X . 2023-10-07
MORE AT TripAdvisor
Tables were not cleared or clean. Absolutely filthy, photo shows the dirt still on the table after we wiped it three times
Peter G . 2023-09-04
MORE AT TripAdvisor
Double cheeseburger, chips, a milkshake and chicken bites. £32. The double cheeseburger managed to be a unique combination of burnt and pink. The chips were floppy and largely tasteless. The milkshake was about half the size of its competitors and about double the price. The chicken bites were perfect. Service was poor. Nobody taking orders at the counter, so no ability to ask questions about the food. Food took approximately 20 minutes to be prepared at a time when the business was very quiet. Lots of people behind the counter looking as if they were doing very little. Very, very poor experience.
David B . 2023-08-12
MORE AT TripAdvisor
Food was not hot and looked like it was cooked some time ago. Burger was on a soggy wet bun and all falling apart so difficult to actually eat. Chips were quite cold by the time I'd eaten half of them. Service was not interested in what they were doing. It took a long time to get the food which might explain why it wasn't hot. And it cost a lot. The restaurant is nicely done and in a good location for Westfield and the Stratford Olympic Park. It was very nearly empty at 7pm.
Moomelon . 2023-05-02
MORE AT TripAdvisor
I would say the place is overpriced for what you get , we ordered 4 burgers and chips and they were ok but not worth coming back .
827martinob . 2023-03-28
MORE AT TripAdvisor
Was in the area and saw there was a shake shack so had to try it out. We go to America a lot, and I love burgers and shake shack if one of my favourites. However the UK version was very disappointing. Firstly, the wait for food was really really long. No one explained when I ordered and paid that it was going to be that long to serve 2 burgers and 2 milkshakes (otherwise we might have not bothered) For the price, the burgers are nowhere near big enough. And considering how thin the patties are they really should have been softer and juicier (which is what I was expecting based on many visits to shake shack in the US) The milkshakes were good, but again just so expensive. Overall a disappointing visit and I won't be bothering with shake shack in the UK again.
flashsam7267 . 2022-11-26
MORE AT TripAdvisor
45min I had to wait to get my burger and arrived without the bread. I complained and got a second burger and again arrived with no bread. Mt mate had the same issue and waited for almost an hour to get lunch done when the restaurant was almost empty. The food itself is not even good. Trap for tourist, awful experience!!!!
Goodcricticexpert . 2022-10-10
MORE AT TripAdvisor
yum yums, definitely my go to place for comfort food. Fair prices for a meal, cheese fries are amazing, so are the milkshakes. I always come across nice staff here! so Thank you Laura for super quick order, and your hospitality as I was super hungry and you recommended ShackMeister that I really needed in my life :)
KatarinaB821 . 2022-09-21
MORE AT TripAdvisor
First time at a Shake Shack and all I can say is "what a disappointment" 👎 Chicken Burger and Chicken bites tasted burnt (or the Cooking Oil needed changing??) Cheesy Chips were Chips with a little tub of Cheese Sauce, the Sauce tasted 'gritty' like it was mixed from powder, only poorly mixed 🤢 The takeaway food is a joke, the packaging isn't enclosed, it's just like they use for eat-in so the food doesn't retain its heat ❄️👎 To top it all, whilst waiting in excess of 20 mins to get my food, I watched a Staff Member change the food bin on the customer side. On the floor in front of the bin were 5 (clean) serviettes, he picked up 3 of them, and just left the other two! Makes me wonder if they can't be bothered to clean up in a public facing location, what can't they be bothered cleaning in the Kitchen..?? I won't be going back here again 👎
LuDstar . 2022-09-15
MORE AT TripAdvisor
in unmittelbarer nähe unseres hotels , war ein shake shack, wir kennen diese lokalytätenkette aus new york,wir lieben die burger und die fries, da produkte bessere qualytät aufweisen, als die konkurrenz, dass bockmeister bier ist auch sehr zu empfehlen, nur war an unserem abend die zapfanlage ausser betrieb. was sehr nervig war, eine gruppe jugendlicher, die sich laut und mit gelächter unterhielten im lokal.
pdge2501 . 2022-05-23
MORE AT TripAdvisor
Visited today the restaurant was clean . The food was nice & fresh and service by sephora was excellent !
NidaA176 . 2022-04-29
MORE AT TripAdvisor
Good quality food. Great milkshakes too - I tried the black and white flavour. The vegetarian 'Shroom Burger was brilliant. Very unusual and tasty to boot. Pricier than other burger chains but more spacious and you could argue better quality.
Julie W . 2022-04-12
MORE AT TripAdvisor
Horrible service, ignoring and not caring personnel. Rude and non existent mostly. They waiting time is terrible for no reason
Andreas P . 2022-02-16
MORE AT TripAdvisor
I came here with my mum and my brother for his birthday and was utterly repulsed by the taste of the burgers, the layout of the restaurant was very unwelcoming, the prices were extremely high for the quality of the meal, and the milkshake gave...
41kayleym . 2021-09-11
MORE AT TripAdvisor
This is the first time, and the last, at Shake Shack. Overpriced, greasy, disgusting. The price of three burger meals including drinks were £60. Milkshakes tasted out of date. Service was practically nonexistent. Ruined my sons 10th birthday. I have never once sent food back...
loug962 . 2021-09-10
MORE AT TripAdvisor
I shake my head that I allowed myself to be persuaded by the kids to pay these inflated prices. Mediocre food, disinterested staff, wtf is the concrete that you expect to come in a milkshake cup and is in a tiny ice cream pot!! Avoid...
remdac . 2021-08-12
MORE AT TripAdvisor
It’s been on my list for a couple months now and finally got round to trying this place out and I was NOT disappointed! I am burger lover. Five guys was the burger to beat and it did just that! It tasted fresh. It was...
ManeCupcake . 2021-08-04
MORE AT TripAdvisor
Spontaneous family lunch after a trip to the Olympic Park. I have coeliac disease and when I requested a burger with a gluten free bun (which is listed as an option on the website) the guy at the till said “all our buns our gluten...
rickl126 . 2021-08-01
MORE AT TripAdvisor
Took the kids out for the 1st time after lock down and we order take away to eat on Westfield outdoor food court seating arrangement. The food was very well pack on both bags, burgers, fries and sauces were presented amazingly well, well done! Take...
R_Andria-UK . 2021-07-10
MORE AT TripAdvisor
The customer service from this store is excellent. One of the staff named Daniel was very friendly as well as polite towards my friends and I.
Rachel D . 2021-06-18
MORE AT TripAdvisor
Food portion does not justify the price. Have to ordered online at the table which is a bit silly with all the staff walking around. Order came with no tissue or sauces, had to ask for most things. Staff walk around demoted. Variety of milkshakes...
Jo-Bare J . 2021-06-07
MORE AT TripAdvisor
Now, I have never visited this fast food place, (Stratford nor any other location) and thought, 'Shack Stack - that sounds exciting!' I couldn't have been more wrong. Aesthetically pleasing to the eye on their menu, reality was so far off. The food was absolutely...
Ibitola O . 2021-06-02
MORE AT TripAdvisor
On my first visit, I ordered some food online (from the QR code) thinking it would work as I completed the payment and everything. I waited around 20 minutes until I realised it did not work. When I finally got my food, the lemonade that...
LovelyLychee . 2021-05-30
MORE AT TripAdvisor
Given it's title I thought I would fancy a nice shake and thought (incorrectly) there would be an extensive number of flavours to choose from. But I had to endure an authoritarian staff member, upon entry, barking on about the QR code ( BTW it...
richard1967a . 2020-10-30
MORE AT TripAdvisor
Our first experience here was average and since many people like it we wanted to give it another go. Service is extremely bad as waitress was just chatting with people at the till and our tea took 15’ to arrive and we got it after...
Daniel M . 2020-10-23
MORE AT TripAdvisor
I recently visited here and had a double cheeseburger with fries which I thought was amazing. The customer service was great but the noise in the restaurant was a bit too much and slightly ruined the experience. Overall great food.
JoeBunn99 . 2020-02-25
MORE AT TripAdvisor
Meal was very filling. Had a cheeseburger and chips. The burger was AMAZING!!! Great customer service. Definitely recommend.
cturner24890 . 2020-01-23
MORE AT TripAdvisor
The shake was alright, I have had better milkshakes from none milkshake companies. When we went it was not busy, however it did take a while to get our food. The burger was good, for me it did not warrant the price.
sierraromeobravo . 2020-01-12
MORE AT TripAdvisor
Really nice food and generous portions! Shakes are really good too! Highly recommend coming here and i will be returning!
tiaeggleston . 2019-12-31
MORE AT TripAdvisor
What’s not to love about a place that uses wood recycled bowling lanes from Brooklyn for their dining tables? Great burgers, fries, shakes (don’t forget the whipped cream - so many places make shakes without whipped cream - sacrilege!) My only gripe is that the USA Shake Shacks have a ‘C line’ so you can just order your cold food and get out fast but here, if you just want shakes-to-go, you need to stand behind everyone ordering everything. Yes, I know, first world problem but it would make my friends’ lives and mine easier if we could get our shakes and leave!
BZM_13 . 2019-11-16
MORE AT TripAdvisor
Algunas personas clasifican sus hamburguesas, y a pesar de haber salido de su sucursal de Covent Garden hace un tiempo debido a la espera masiva y al personal increíblemente grosero, había estado de compras, me moría de hambre y pensé en intentarlo nuevamente.La hamburguesa doble con queso era increíblemente grasosa (y quiero decir grasienta, no jugosa a la Bleecker) y muy, muy masticable. La calidad de la carne era muy pobre, y si bien odio la basura megaprocesada que se come a través de una paja, esto fue demasiado al revés. Colocado en mi estómago como un ladrillo.Las papas fritas no son tan buenas como las bellezas que obtienes en Chicken Shop, y pensé que tenían un sabor dulce extraño. Fue solo al final que me di cuenta de que el cuenco de pequeños paquetes blancos al lado de los de pimienta negra, de hecho, era azúcar, no sal. Claro que no lo comprobé, pero ¿qué esperarías? 5 para una pequeña botella de sidra es indignante.Cómo este lugar terrible se ha convertido en una cadena me desconcierta.
Trevor G . 2019-11-06
MORE AT TripAdvisor
Paid an extra £1 for cheese on my burger only to be given this PATHETIC amount. To add even more insult, half of the chicken in this burger tasted absolutely disgusting. In the picture you can see the clear difference in texture, and this is exactly how it tasted. On top of that, when I’ve been here with a friend I’ve had the taller South Asian staff member (who does nothing but walk around the store pretending to clean) comment on us being there for 2 hours (so what?!) it is almost as though staff here do not want people eating at this branch. I cannot say that I’ll never have shake shack, but I certainly won’t be returning to this store until they bring in staff who are actually competent.As well as having a terrible experience in store, I have ordered from this branch before on deliveroo and was not given the cheese that was supposed to come with my burger and chips, which rendered the whole meal pointless for me.Funnily enough, the only time you receive a sufficient amount of cheese is when you do takeaway in store. Only then will they hand you over a full pot of cheese. On deliveroo they send you half a pot.... and in store... well, you can refer to the picture attached..
Nightcrawl3r . 2019-10-28
MORE AT TripAdvisor
Good and fast service . However, the cheesy curly fries and the burger were within the average. Might give a second chance
98shai- . 2019-10-20
MORE AT TripAdvisor
Had fries with mayonnaise bacon and spring onion and my daughter had the single burger and inhouse lemonade The service is efficient and you are given a mobile phone which vibrates when your food is ready The food was okay nothing special
Sylvia1941 . 2019-09-28
MORE AT TripAdvisor
Siempre quise probarlo por primera vez en un viaje a Nueva York. Teníamos las hamburguesas de champiñones y pollo, deliciosas, acompañadas con chips de corte arrugado. Fresco y muy sabroso, de buen tamaño, no demasiado grande ni demasiado pequeño. Ayúdate de mayonesa, mostaza o ketchup todo bien. Regado con limonada turbia y un té helado 50/50 y limonada. Se las arregló para tener también el concreto de mantequilla de maní que era helado de chocolate con trozos de toffee, chocolate, muy rico. Lo recomiendo encarecidamente, el servicio era bueno y la gente que nos atendió fue amable. Volvería
jonathans744 . 2019-08-29
MORE AT TripAdvisor
Very GOOD food, and great service. The food was ready really fast, and tastes amazing. We all got very full for a good price!
idabarane . 2019-07-23
MORE AT TripAdvisor
En primer lugar, el tipo que me sirvió Lewis L fue genial, optimista, hablador y educado.
DarrellllerraD . 2019-07-07
MORE AT TripAdvisor
Dropped by today visiting the area before the London Series. Food was fine, shakes were good, limited service was pleasant. Prices I bit high. Portions good. Wife’s strawberry shake needed more strawberry flavor; kinda light on taste. An OK spot for a burger and shake, easy in out. Not terrific.
sgvette11 . 2019-06-28
MORE AT TripAdvisor
Been here a few times and the service we get is always good and the staff are so friendly. We got a chick n shack with chips and shake shacker and both were lovely and the chips are my fav as they are krinkle. Also I left money at the counter which I never remembered and one of the staff came over with it which was so nice
laurenszafranek . 2019-06-24
MORE AT TripAdvisor
Food quality is a little inconsistent. On separate visits I had fries pretty soggy. Burgers were really tasty but for once I had the chicken burger with the patty really dry. Shakes are good. One downside is that prices are really MORE expensive for a fast food joint as compared to KFC and McDonalds. Doesn’t hurt to try once but not that often if you are feeling rich.
HIMSHERO . 2019-06-15
MORE AT TripAdvisor
I attended Shake Shack Westfield Stratford today I ordered Shack Burger medium fries and a 50/50 half Lemonade half iced tea. Which I found to be rather tasty and they cooked the burger to my licking medium rare I will be going back.
LondonBorn00 . 2019-06-13
MORE AT TripAdvisor
Though the burgers are way overpriced for what you get, this branch deserves a high rating for its staff alone. Friendly, chatty, helpful and quick. Even the cleaning team had smiles on their face and asked if you were enjoying your meal. I've been to a couple of Shake Shacks now. I wouldn't make a point of going there other than for a quick bite. The Westfield Stratford one was however great to visit after seeing Foo Fighters at the London Stadium.
frighthorse . 2019-05-31
MORE AT TripAdvisor
I don’t understand how this place is still open. I know they’re big in the states, but I don’t see this lasting. It’s rank.
EIHWEIG100 . 2019-05-14
MORE AT TripAdvisor
Went to grab a quick bite with the family. Ordered couple of hot dogs and a cheeseburger. The burger was for some reason squished into a tiny bag of the size of McDonald’s small fries. The burger bun was literally squished. Crinkle cut Fries were of good quality. Hot dogs are absolutely tiny for the price of 5.50!!!
DJNoop . 2019-05-14
MORE AT TripAdvisor
Received mixed reviews from two friends about Shake Shack - one loved it, the other one was indifferent. I am somewhere in between. Not a huge choice on the menu, but I did like the crinkle cut chips. Burger looked and tasted American diner style plus you can order ice tea with it too. All-in-all I give it six-and-a-half out of ten.
Swedishtomcat . 2019-04-29
MORE AT TripAdvisor
What a huge disappointment. Went with kids and got burgers, hotdogs, milkshakes and chips. Burgers were ok, hotdogs were tiny and had no flavour, watermelon lemonade was disgusting, chips were oversalted. Ataff only interested in upselling. Hugely expensive and a really poor experience. Wonder how it survives....
dancohenSouthgate . 2019-04-28
MORE AT TripAdvisor
Went there with friends and we ordered burgers and shakes, burgers were very good but shakes were bland!
Adamm C . 2019-04-25
MORE AT TripAdvisor
Fui con mi familia, traté de pasar un buen rato. He comprado un menú completo. Todo era bueno. Excepto por los chips y los batidos. Mis papas estaban demasiado saladas y los batidos no sabían lo mismo. La semana pasada compré lo que siempre compro, incluidos los chips y los batidos, y los batidos fueron absolutamente increíbles en comparación con los batidos que compré hoy. Sin mencionar una vez que llegamos a casa, mis hijos han vomitado, mi esposa está enferma y no me siento bien. Si mi familia no mejora en al menos 1 semana o algo sale mal, voy a exigir a la compañía por falta de higiene
StevenFurtick . 2019-04-13
MORE AT TripAdvisor
Hola soy kate Fui a Shakeshack hoy con la ilusión para disfrutar de un buen batido con algunos amigos y mi novio. Vengo a veces (probablemente 2 veces a la semana al menos) pero me di cuenta de que mi batido tenía un sabor diferente. La última vez que pensé que era un batido fue el viernes pasado y por eso les dije a mis amigos "vamos a ir a sacudirnos la choza y tomar algunos batidos, son realmente buenos", pero después de que probamos los batidos, terminé como un "mentiroso" en frente a mis amigos, y todos nosotros no somos realmente buenos de nuestros estómagos.
Katherinealabms . 2019-04-13
MORE AT TripAdvisor
Pleasantly surprised , especially with the not so good reviews online, went for the classic burger and cheesy chips which was just amazing , wish I got a larger portion. One of the better flat iron burgers in London
. 2019-04-07
MORE AT TripAdvisor
Achei o hambúrguer pequeno e meio seco. A opção que pedi veio sem salada então ficou mais seco ainda. O sabor é bem normal. Acabou ficando caro para comida não tão saborosa.
. 2019-03-29
MORE AT TripAdvisor
Llamamos a la nueva ubicación cerca de la estación de Cannon Street, muy nueva y muy bonita, y debo decir que es una excelente hamburguesa, bien cocinada con deliciosas papitas fritas, un poco cara, pero vale la pena el costo extra, a nuestros nietos les encantaron los Shakes, pero Los oldies queríamos un café. "Lo siento, no hacemos café". Supongo que la clave está en el título. . . no es tan difícil, y su pérdida de ventas, ¡prenda el café!
. 2019-02-18
MORE AT TripAdvisor
I love this branch of shake shack. The decor is so modern. The staff are nice when I asked if there was a gluten free bun I was told I could have the burger served on lettuce without the bun. The cheese fries are worth every penny!
. 2019-02-02
MORE AT TripAdvisor
Ordered a double smoked burger. It was so greasy, the wrapping paper was completely soaked through on service. The the build of the burger wasn't nice at all, it looked like the chef had put it in his pocket and taken a walk around the shop. Any other hamburger joint does it nicer.
. 2019-02-02
MORE AT TripAdvisor
Pensé que le daríamos una oportunidad a Shake Shack! !
. 2019-01-16
MORE AT TripAdvisor
Je teste enfin Shake Shack! Depuis le temps que je veux goûter ce fameux fast food... et bas un peu déçu! Les burgers sont pas fous et surtout ils sont petits! Même si il était bon c’est surcoté à mes yeux.
. 2019-01-10
MORE AT TripAdvisor
Decent enough burgers and chips but a little over priced. It was a bit different ordering and collecting your food to other places as well.
RandomBlokeEssex2016 . 2018-12-13
MORE AT TripAdvisor
I've heard friends rave about Shake Shack so thought I would give it a go,.. and what a disappointment.
Mark H . 2018-11-05
MORE AT TripAdvisor
アメリカの各地、日本の大阪とShake Shackはいろいろ行きましたが、アメリカほどはおいしくないが、日本ほどは混んでないという感じです。パブとかで頼むバーガーのほうがおいしいですが、手ごろなファーストフードとしてならオッケーです。
fromigirisu . 2018-10-28
MORE AT TripAdvisor
I always visit this Shake Shake when I visit Westfield Shopping Centre. As much as I love the original location in Madison Square Park, it’s just a bit too out of my way to visit regularly. I feel compelled the write a 5 star review to combat the needless negative reviews. Yes, it’s pricey but the prices are all laid out before you order and are consistent across every location and are in line with every other competitor. Personally, I think it is worth every penny.
ggrahammcneil . 2018-10-26
MORE AT TripAdvisor
I went to shake shack on Tuesday and I loved it. such high quality street food and I can’t wait to come again.
scottfox2018 . 2018-10-19
MORE AT TripAdvisor
First time at shake shack and I was really impressed with the food!!! The fries were crispy and had a fluffy inside and the burger was cooked just the way I like. Staff were really helpful when I asked for recommendations.
angelawee63 . 2018-10-16
MORE AT TripAdvisor
Great fresh Burger´s and Tasty Shake´s! Quick Service and friendly Staff went there twice so Good! Will return when I come back to London!
Steve C . 2018-10-09
MORE AT TripAdvisor
Pit stop for a late dinner & didn’t disappoint!
laurameiklexo . 2018-10-06
MORE AT TripAdvisor
£9.75 for just the burger was too expensive especially when you have to queue as if you were in McDonald’s. All served on a plastic tray!!!
969jonathand . 2018-10-02
MORE AT TripAdvisor
Not the quickest service of food but was worth waiting for. A Sunday night happy cheerful attentive service. Food great and cooked perfect. An enjoyable visit for fast food.
ZAM18 . 2018-09-16
MORE AT TripAdvisor
What can I say. Been several times before and it’s getting worse each time so this will be the last visit and review . Service is miserable , and really expensive , you wouldn’t mind if quality was matching,food was not if quality. Chips were cold chewy and tasted of cooking oil. Burger not great either. Roll was soggy . Drinks refillable but smartly they use small cups so you only go back once and have the same you would in one sitting somewhere else you just pay a premium for it . No ambience . Avoid as lots of better eateries at Stratford
spanner70 . 2018-09-15
MORE AT TripAdvisor
Not particularly busy and it took 20mins for our burgers to arrive. Burger was not how I remember in NYC or Covent Garden. Burger was not good and will not be going back I am afraid.
Sanguineti . 2018-09-10
MORE AT TripAdvisor
Went to the Stratford one after hearing so much about it. Wasn’t impressed. It is a fast food joint, but felt more like a tidier version of Kentucky Fried Chicken.
Tabby L . 2018-09-06
MORE AT TripAdvisor
Visited here on 26/08/18. Firstly queue was 15 mins and it wasn’t particularly busy.
Rob158 . 2018-08-25
MORE AT TripAdvisor
I was very disappointed with my experience in this eaterie.
Nathalie C . 2018-08-20
MORE AT TripAdvisor
I visited shake shack on Sunday 5th and my order was taken by a young girl called Deanna .
Aedwards628 . 2018-08-07
MORE AT TripAdvisor
I stopped off here for a light dinner after attending an event in London and I thought the price was too expensive and that my food wasn't going to be very nice but it was one of the best burgers i had ever had! All lovely and homemade (even the crinkly fries) and my meal was very well-presented too. The question was short and the staff were very nice and friendly. Also the way you pick your food up is very very efficient. But I would've loved to have tried a milkshake..!
Lucie J . 2018-08-06
MORE AT TripAdvisor
Had a lovely bbq chicken burger. It was a whole piece of crispy chicken deep fried in a lovely bun with some bbq sauce added to give it the bbq flavor
ChristineAttard . 2018-08-06
MORE AT TripAdvisor
£24 for 2 burgers, one side of fries (between two of us), one chocolate milkshake and. Diet coke.
Vanessa T . 2018-08-05
MORE AT TripAdvisor
Es un poco caro para lo que es. Nos dieron una botella de vino tinto, que era bueno y también juegos gratis en la mesa de fútbol y tenis de mesa. Incómodas cuando la pelota golpea el suelo y va a otra. diner
SOvert . 2018-07-26
MORE AT TripAdvisor
I think I'm rather a connoisseur of milk shakes having had a few in my time and if you like thick, creamy milkshake then you should try out the Shake Shack at the Westfield Shopping centre (in the outside street with the restaurants). Lovely!
IanJulie2013 . 2018-07-25
MORE AT TripAdvisor
Así que como dice el título, es caro para la porción que te dan, creo que comparado con otros lugares hamburguesa "Gourmet" no es ni siquiera comparable.
ollie12_81 . 2018-07-23
MORE AT TripAdvisor
Yo tenía el almuerzo aquí recientemente. El menú es carne-pesado. . . No inesperado en una hamburguesa. Perritos calientes son carne también. Yo opté por una hamburguesa de pollo. Las patatas son extra y costo casi 3 libras. Sólo la hamburguesa con una botella de agua a 8 libras +. La hamburguesa estaba bien. Me gusta que puedes conseguir un poco de salsa de chili pot desde el bar condimentos - Me encanta esta en la cima de la mayonesa. Era como un poco de categoría Zinger burger! Es caro aquí para el almuerzo (yo creo que nada más que un fiver es excesivo para un almuerzo solo! Me), así que no estoy seguro de a de nuevo. La comida era agradable sin embargo.
Smurfetti . 2018-07-22
MORE AT TripAdvisor
Seriously needs a shake up as service is poor got the order wrong , burger not cooked as asked, bun was soggy and fries were lukewarm. Go and see how they do it in New York. Second visit here and I won’t be going back.
Jason B . 2018-07-21
MORE AT TripAdvisor
Tenía ganas de ir y estaba en una espiral descendente de un poco con un estado de resaca a la llegada. Patatas fritas de queso eran excelentes y mantequilla de maní CrunchCrete flan congelado fue lo más destacado. La hamburguesa estaba bien. . Era algo decepcionados por lo que se paga. Dispuesto a pagar más que la media de la cadena de comida rápida, pero no fue tan bueno como otros. . . Iría de nuevo y probar algo más seguro.
GoudaGouda . 2018-07-08
MORE AT TripAdvisor
Not too good really, friendly staff but small portions, food not hot, quite expensive. Wont bother again.
edcaine45 . 2018-07-06
MORE AT TripAdvisor
Mi familia y yo estuvimos en el centro comercial Westfield de Stratford y nos undicided dónde comer. Finalmente fuimos a Shake Shack y estoy muy contento que no vayas a ningún otro sitio. Pedimos tan pronto como entramos; era muy servicial que el menú estaba allí tan pronto nos encontramos en el interior. Porque era un jueves por la noche no estaba muy ocupado, así que nuestra comida llegó rápidamente como esperaba. El servicio era increíble y el nombre de la camarera que nos ayudó era D (este no es su nombre verdadero, pero ella nos dijo de llamarla por eso! Las hamburguesas estaban deliciosos) y el ambiente era eléctrico y divertido. En general, fue una experiencia increíble y yo lo recomiendo para familias que quieren una buena hamburguesa en la zona.
MINI NINJA Y . 2018-06-28
MORE AT TripAdvisor
After watching the amazing Beyoncé and Jay Z concert we were starving so visited shake shack jus near our hotel.Lovely burgers superb cheese n bacon fries and very nice shakes.Service wasn’t the quickest I know it was extremely busy where it was after the concert but didn’t help where people get bucking the que.even so was worth the wait top food
Megan Hewett J . 2018-06-17
MORE AT TripAdvisor
The shak burger was bloody brilliant. Loved the shake too. Cheesy fries is a must too. However, the price is rather steep for a burger joint. Anything above 15 pounds for a standard meal is a bit much for fast food. Nevertheless, food cannot be faulted.
salek a . 2018-05-13
MORE AT TripAdvisor
Frequently visit the restaurant and you are guaranteed some of the best burgers in the UK for sure. Fries are also amazing especially with cheese sauce. All staff are always extremely helpful
lilgoat . 2018-05-10
MORE AT TripAdvisor
Similary restaurants in London
207 Opinions
I had the thin crust BBQ chicken pizza. It was good but I miss the red onions that are put on BBQ chicken pizzas in the US. The waiter was friendly. The timing on the service was average.
1 Opinions
Así que fue bastante difícil escribir, ya que he estado en MYST varias veces antes de esta última visita, pero al llegar me preguntaron si puedo ayudarlo abruptamente por parte del propietario y he reservado una mesa. . Dije que no (como nunca lo hago) y luego dijo que con anticipación debería hacerlo ya que están muy ocupados. Eran las 4. A las 30 hs de la tarde y había una mesa presente. . . . . De todos modos, ordené mi shisha y me senté, la música era tan alta que literalmente no podía escucharme a mí mismo pensar. . . Además, como los televisores están ubicados detrás de todos lados, no hay muchos otros asientos a los que puedas escapar, eso no suena como si estuvieras en un rave. Aunque sentí que la selección de música es buena, fue incómodamente fuerte. Mi shisha por lo general es acertada, una de las razones por las que suelo ir allí, no fue ese día, así que procedí a irme. No fue hasta que me fui al hermano del dueño (Mo, creo), fue como si hubieras estado aquí por menos de una hora, lo que está mal, así que le dije que mi shisha no estaba fumando bien y que era INCREÍBLE. Literalmente, la mejor persona para el servicio de atención al cliente, realmente se disculpó, dijo que lo cambiaría si tuviera tiempo para decir un poco más, incluso me recomendó en qué podía mordisquearlo. Así que me senté de nuevo, me quedé otros 45 minutos y fumé bastante menos el nivel de música. Creo que este lugar puede ser realmente impresionante, solo algunas mejoras que se harán.
5175 Opinions
Massive shoutout to our waitress who was really lovely, unfortunately didn’t get her name but Thursday 31st October she was serving the booth tables, blonde hair, recommended us a tropical monster cocktail and provided really amazing service. The food is quite pricey but tasted really good and seems to have improved in quality since I was last at TGIs.
658 Opinions
12417 Opinions
Staff took my phone to fill in a customer service survey without my permission. Have raised with head office but not yet heard back.