GastroRanking-logo
whatsappWhatsapp
phoneCall
desktopWebsite
menuMenu
bookingBooking
3.0

Based on 339 opinions finded in 1 websites

site_photo4

Nº 530 in 751 in Newham

Nº 20 of 32 American in Newham

CUSTOMERS TALK ABOUT DISHES WITH..cheesepaypeanutbaconchickencokepattysausagemeatcreamcookedcheesybunchocolatebutter
Score
OpinionsNoteTripAdvisor3393.0

comment_iconOpinions

Never been before, Thoroughly enjoyed the chicken burger. Definitely need to have more other choices than just beef. Cheesy fries were okay, but could do with a bit more better flavouring. all the milkshakes were amazing👌🏾

site_logo

Chandni M . 2024-10-22

MORE AT TripAdvisor

Hadn’t eaten here before and they had an offer of buy one get one free for National Burger day so gave it ago. Had the cheeseburger with smokewood bacon. Wasn’t really expecting much but really enjoyed it. The sauce on burger was very tasty and the cheese was lovely and melted just the way I like it. Would have liked onions but it came with peppers instead which was something different for me but still nice. Only fault was that the bacon on our burgers was cold. Went at lunchtime and thought it would be busy due to offer but we ordered quickly. Took a little while for burgers to arrive but not too long. Crinkle cut fries were okay. The offer made it good value for money hence the 5 star rating. Would definitely go here again when they have an offer on.

site_logo

God'sGloriousWorld . 2024-09-23

MORE AT TripAdvisor

Fantastic customer service from Zuber. Brilliantly attentive and friendly. We will definitely come back with the whole family.

site_logo

William C . 2024-08-12

MORE AT TripAdvisor

Great customer service from Zuber on the floor today at Shake Shack, Stratford. Nice to see a friendly and engaged person taking care of everyone and going above and beyond what you’d expect. Thank you

site_logo

Joanna C . 2024-07-27

MORE AT TripAdvisor

Lovely food good service special thanks to Jio who gave us good recommendations and went out of he’s way to make sure our foods was delivered swiftly

site_logo

meenaz . 2024-07-26

MORE AT TripAdvisor

Provato per la prima volta in centro a Londra. Panini molto buoni, prezzi più alti rispetto agli altri ristoranti dello stesso genere.

site_logo

Marco . 2024-05-21

MORE AT TripAdvisor

awful food, severely overpriced- we ordered the original chicken burger - my husband said they had to have the rolls especially made to fit the chicken nugget sized burger- very dry chicken, overall- very poor

site_logo

Frances B . 2024-05-05

MORE AT TripAdvisor

Gave wrong meal and havent refunded me. Bad customer service. Can't recommend. Very unimpressed. They don't value your patronage

site_logo

DayTrip25550442805 . 2024-05-01

MORE AT TripAdvisor

I didn't have a great deal to eat here just a shake shack burger , which was delicious. Ordering was easy , there were screens which indicated when your order was ready however it wasn't working, instead staff were shouting out the orders probably not the best way to do things. Still I enjoyed the burger and will return.

site_logo

Peter . 2024-04-11

MORE AT TripAdvisor

It was my first time trying a Shake Shack and I really enjoyed it. The taste of the burger was soft with plenty of flavour. I wasn't overly fond of the cheesy chips I got with it. The milkshake also isn't the best I have had. But it all satiated the craving I had for fast food. Having mobility issues, the staff were also very helpful and pleasant. I was surprised at how quiet it was when I was sitting inside enjoying my meal. There is a seating area outside so I guess there are those who prefer to do that. Overall, I'd go back but I wouldn't go out of my way for it. If I happen to be in the area where a Shake Shack is then I would consider it again.

site_logo

Lee D . 2024-04-08

MORE AT TripAdvisor

After Street Burger massively disappointed me I was hoping that Shake Shack would be an improvement. And, well, it sort of was. Kind of. Let me begin with the service. It was fantastic. Being a person with mobility issues the staff were great in helping me out. I cannot fault them at all. They were friendly and helpful. The food? As the title says, it was a bit of a mixed bag. I ordered a Shack Burger. It was lovely. The bun was soft and the lettuce tasted really fresh. There was a lot of taste to the burger. The Shake Shack sauce was good, too. I ordered cheesy chips with it. Those were a disappointment! The cheese tasted like it was going off and the chips themselves didn't have much taste to them. The milkshake, however, was very nice! I would rate that almost as good as the shakes from Five Guys! I would say that my first time eating at Shake Shack was a good experience. But I don't think I'd be ordering their cheesy chips again. And with my nearest branch being a fair distance away from where I live I wouldn't go out of my way just to eat there. Maybe if I happen to be in the area, I might.

site_logo

Lee D . 2024-03-07

MORE AT TripAdvisor

We compared shake shack to five guys as these were the primary fast food we had on the go , of course other than McDonald’s. While the fries may not be as good as five guys , the burger seems to be better: loved the way the cheese melted off the edges of the bun , very delicious!

site_logo

Gilagolf . 2023-12-31

MORE AT TripAdvisor

Decided to try shakeshack on recommendation, very disappointing. It wasn't busy yet the chips were cold and the burger lukewarm at best. Ordered sauce on the side which didn't come with the meal. The restaurant was dirty, thick dust on the sides. Wasn't overly impressed to see they allowed dogs either to be honest. All in all very expensive and definitely not worth the money.

site_logo

J9301WYpaular . 2023-12-30

MORE AT TripAdvisor

I never finish eating a whole hamburger, but I finished the shackburger - twice. The fries are also very good. We were not impressed with the vanilla, strawberry, or chocolate shakes. The vanilla was far too milky. One in our party loved the cookies and creal shake, though. All-in-all, a good place to stop in for a quick meal. The staff was grest. Be warned! This establishment does not accept cash!

site_logo

jdcsr . 2023-10-13

MORE AT TripAdvisor

So I love shake shack never had any trouble ever so definitely not happy with the experience! So my boyfriend brought me home a take away last night and as I got the burger out there was literally mould on the bun! Like who ever made it and who ever packaged it how you could not see it is vile! Like it was right on the top! FILTH

site_logo

Amy X . 2023-10-07

MORE AT TripAdvisor

Tables were not cleared or clean. Absolutely filthy, photo shows the dirt still on the table after we wiped it three times

site_logo

Peter G . 2023-09-04

MORE AT TripAdvisor

Double cheeseburger, chips, a milkshake and chicken bites. £32. The double cheeseburger managed to be a unique combination of burnt and pink. The chips were floppy and largely tasteless. The milkshake was about half the size of its competitors and about double the price. The chicken bites were perfect. Service was poor. Nobody taking orders at the counter, so no ability to ask questions about the food. Food took approximately 20 minutes to be prepared at a time when the business was very quiet. Lots of people behind the counter looking as if they were doing very little. Very, very poor experience.

site_logo

David B . 2023-08-12

MORE AT TripAdvisor

Food was not hot and looked like it was cooked some time ago. Burger was on a soggy wet bun and all falling apart so difficult to actually eat. Chips were quite cold by the time I'd eaten half of them. Service was not interested in what they were doing. It took a long time to get the food which might explain why it wasn't hot. And it cost a lot. The restaurant is nicely done and in a good location for Westfield and the Stratford Olympic Park. It was very nearly empty at 7pm.

site_logo

Moomelon . 2023-05-02

MORE AT TripAdvisor

I would say the place is overpriced for what you get , we ordered 4 burgers and chips and they were ok but not worth coming back .

site_logo

827martinob . 2023-03-28

MORE AT TripAdvisor

Was in the area and saw there was a shake shack so had to try it out. We go to America a lot, and I love burgers and shake shack if one of my favourites. However the UK version was very disappointing. Firstly, the wait for food was really really long. No one explained when I ordered and paid that it was going to be that long to serve 2 burgers and 2 milkshakes (otherwise we might have not bothered) For the price, the burgers are nowhere near big enough. And considering how thin the patties are they really should have been softer and juicier (which is what I was expecting based on many visits to shake shack in the US) The milkshakes were good, but again just so expensive. Overall a disappointing visit and I won't be bothering with shake shack in the UK again.

site_logo

flashsam7267 . 2022-11-26

MORE AT TripAdvisor

45min I had to wait to get my burger and arrived without the bread. I complained and got a second burger and again arrived with no bread. Mt mate had the same issue and waited for almost an hour to get lunch done when the restaurant was almost empty. The food itself is not even good. Trap for tourist, awful experience!!!!

site_logo

Goodcricticexpert . 2022-10-10

MORE AT TripAdvisor

yum yums, definitely my go to place for comfort food. Fair prices for a meal, cheese fries are amazing, so are the milkshakes. I always come across nice staff here! so Thank you Laura for super quick order, and your hospitality as I was super hungry and you recommended ShackMeister that I really needed in my life :)

site_logo

KatarinaB821 . 2022-09-21

MORE AT TripAdvisor

First time at a Shake Shack and all I can say is "what a disappointment" 👎 Chicken Burger and Chicken bites tasted burnt (or the Cooking Oil needed changing??) Cheesy Chips were Chips with a little tub of Cheese Sauce, the Sauce tasted 'gritty' like it was mixed from powder, only poorly mixed 🤢 The takeaway food is a joke, the packaging isn't enclosed, it's just like they use for eat-in so the food doesn't retain its heat ❄️👎 To top it all, whilst waiting in excess of 20 mins to get my food, I watched a Staff Member change the food bin on the customer side. On the floor in front of the bin were 5 (clean) serviettes, he picked up 3 of them, and just left the other two! Makes me wonder if they can't be bothered to clean up in a public facing location, what can't they be bothered cleaning in the Kitchen..?? I won't be going back here again 👎

site_logo

LuDstar . 2022-09-15

MORE AT TripAdvisor

in unmittelbarer nähe unseres hotels , war ein shake shack, wir kennen diese lokalytätenkette aus new york,wir lieben die burger und die fries, da produkte bessere qualytät aufweisen, als die konkurrenz, dass bockmeister bier ist auch sehr zu empfehlen, nur war an unserem abend die zapfanlage ausser betrieb. was sehr nervig war, eine gruppe jugendlicher, die sich laut und mit gelächter unterhielten im lokal.

site_logo

pdge2501 . 2022-05-23

MORE AT TripAdvisor

Visited today the restaurant was clean . The food was nice & fresh and service by sephora was excellent !

site_logo

NidaA176 . 2022-04-29

MORE AT TripAdvisor

Good quality food. Great milkshakes too - I tried the black and white flavour. The vegetarian 'Shroom Burger was brilliant. Very unusual and tasty to boot. Pricier than other burger chains but more spacious and you could argue better quality.

site_logo

Julie W . 2022-04-12

MORE AT TripAdvisor

Horrible service, ignoring and not caring personnel. Rude and non existent mostly. They waiting time is terrible for no reason

site_logo

Andreas P . 2022-02-16

MORE AT TripAdvisor

I came here with my mum and my brother for his birthday and was utterly repulsed by the taste of the burgers, the layout of the restaurant was very unwelcoming, the prices were extremely high for the quality of the meal, and the milkshake gave...

site_logo

41kayleym . 2021-09-11

MORE AT TripAdvisor

This is the first time, and the last, at Shake Shack. Overpriced, greasy, disgusting. The price of three burger meals including drinks were £60. Milkshakes tasted out of date. Service was practically nonexistent. Ruined my sons 10th birthday. I have never once sent food back...

site_logo

loug962 . 2021-09-10

MORE AT TripAdvisor

I shake my head that I allowed myself to be persuaded by the kids to pay these inflated prices. Mediocre food, disinterested staff, wtf is the concrete that you expect to come in a milkshake cup and is in a tiny ice cream pot!! Avoid...

site_logo

remdac . 2021-08-12

MORE AT TripAdvisor

It’s been on my list for a couple months now and finally got round to trying this place out and I was NOT disappointed! I am burger lover. Five guys was the burger to beat and it did just that! It tasted fresh. It was...

site_logo

ManeCupcake . 2021-08-04

MORE AT TripAdvisor

Spontaneous family lunch after a trip to the Olympic Park. I have coeliac disease and when I requested a burger with a gluten free bun (which is listed as an option on the website) the guy at the till said “all our buns our gluten...

site_logo

rickl126 . 2021-08-01

MORE AT TripAdvisor

Took the kids out for the 1st time after lock down and we order take away to eat on Westfield outdoor food court seating arrangement. The food was very well pack on both bags, burgers, fries and sauces were presented amazingly well, well done! Take...

site_logo

R_Andria-UK . 2021-07-10

MORE AT TripAdvisor

The customer service from this store is excellent. One of the staff named Daniel was very friendly as well as polite towards my friends and I.

site_logo

Rachel D . 2021-06-18

MORE AT TripAdvisor

Food portion does not justify the price. Have to ordered online at the table which is a bit silly with all the staff walking around. Order came with no tissue or sauces, had to ask for most things. Staff walk around demoted. Variety of milkshakes...

site_logo

Jo-Bare J . 2021-06-07

MORE AT TripAdvisor

Now, I have never visited this fast food place, (Stratford nor any other location) and thought, 'Shack Stack - that sounds exciting!' I couldn't have been more wrong. Aesthetically pleasing to the eye on their menu, reality was so far off. The food was absolutely...

site_logo

Ibitola O . 2021-06-02

MORE AT TripAdvisor

On my first visit, I ordered some food online (from the QR code) thinking it would work as I completed the payment and everything. I waited around 20 minutes until I realised it did not work. When I finally got my food, the lemonade that...

site_logo

LovelyLychee . 2021-05-30

MORE AT TripAdvisor

Given it's title I thought I would fancy a nice shake and thought (incorrectly) there would be an extensive number of flavours to choose from. But I had to endure an authoritarian staff member, upon entry, barking on about the QR code ( BTW it...

site_logo

richard1967a . 2020-10-30

MORE AT TripAdvisor

Our first experience here was average and since many people like it we wanted to give it another go. Service is extremely bad as waitress was just chatting with people at the till and our tea took 15’ to arrive and we got it after...

site_logo

Daniel M . 2020-10-23

MORE AT TripAdvisor

I recently visited here and had a double cheeseburger with fries which I thought was amazing. The customer service was great but the noise in the restaurant was a bit too much and slightly ruined the experience. Overall great food.

site_logo

JoeBunn99 . 2020-02-25

MORE AT TripAdvisor

Meal was very filling. Had a cheeseburger and chips. The burger was AMAZING!!! Great customer service. Definitely recommend.

site_logo

cturner24890 . 2020-01-23

MORE AT TripAdvisor

The shake was alright, I have had better milkshakes from none milkshake companies. When we went it was not busy, however it did take a while to get our food. The burger was good, for me it did not warrant the price.

site_logo

sierraromeobravo . 2020-01-12

MORE AT TripAdvisor

Really nice food and generous portions! Shakes are really good too! Highly recommend coming here and i will be returning!

site_logo

tiaeggleston . 2019-12-31

MORE AT TripAdvisor

What’s not to love about a place that uses wood recycled bowling lanes from Brooklyn for their dining tables? Great burgers, fries, shakes (don’t forget the whipped cream - so many places make shakes without whipped cream - sacrilege!) My only gripe is that the USA Shake Shacks have a ‘C line’ so you can just order your cold food and get out fast but here, if you just want shakes-to-go, you need to stand behind everyone ordering everything. Yes, I know, first world problem but it would make my friends’ lives and mine easier if we could get our shakes and leave!

site_logo

BZM_13 . 2019-11-16

MORE AT TripAdvisor

Algunas personas clasifican sus hamburguesas, y a pesar de haber salido de su sucursal de Covent Garden hace un tiempo debido a la espera masiva y al personal increíblemente grosero, había estado de compras, me moría de hambre y pensé en intentarlo nuevamente.La hamburguesa doble con queso era increíblemente grasosa (y quiero decir grasienta, no jugosa a la Bleecker) y muy, muy masticable. La calidad de la carne era muy pobre, y si bien odio la basura megaprocesada que se come a través de una paja, esto fue demasiado al revés. Colocado en mi estómago como un ladrillo.Las papas fritas no son tan buenas como las bellezas que obtienes en Chicken Shop, y pensé que tenían un sabor dulce extraño. Fue solo al final que me di cuenta de que el cuenco de pequeños paquetes blancos al lado de los de pimienta negra, de hecho, era azúcar, no sal. Claro que no lo comprobé, pero ¿qué esperarías?  5 para una pequeña botella de sidra es indignante.Cómo este lugar terrible se ha convertido en una cadena me desconcierta.

site_logo

Trevor G . 2019-11-06

MORE AT TripAdvisor

Paid an extra £1 for cheese on my burger only to be given this PATHETIC amount. To add even more insult, half of the chicken in this burger tasted absolutely disgusting. In the picture you can see the clear difference in texture, and this is exactly how it tasted. On top of that, when I’ve been here with a friend I’ve had the taller South Asian staff member (who does nothing but walk around the store pretending to clean) comment on us being there for 2 hours (so what?!) it is almost as though staff here do not want people eating at this branch. I cannot say that I’ll never have shake shack, but I certainly won’t be returning to this store until they bring in staff who are actually competent.As well as having a terrible experience in store, I have ordered from this branch before on deliveroo and was not given the cheese that was supposed to come with my burger and chips, which rendered the whole meal pointless for me.Funnily enough, the only time you receive a sufficient amount of cheese is when you do takeaway in store. Only then will they hand you over a full pot of cheese. On deliveroo they send you half a pot.... and in store... well, you can refer to the picture attached..

site_logo

Nightcrawl3r . 2019-10-28

MORE AT TripAdvisor

Good and fast service . However, the cheesy curly fries and the burger were within the average. Might give a second chance

site_logo

98shai- . 2019-10-20

MORE AT TripAdvisor

Had fries with mayonnaise bacon and spring onion and my daughter had the single burger and inhouse lemonade The service is efficient and you are given a mobile phone which vibrates when your food is ready The food was okay nothing special

site_logo

Sylvia1941 . 2019-09-28

MORE AT TripAdvisor

Siempre quise probarlo por primera vez en un viaje a Nueva York. Teníamos las hamburguesas de champiñones y pollo, deliciosas, acompañadas con chips de corte arrugado. Fresco y muy sabroso, de buen tamaño, no demasiado grande ni demasiado pequeño. Ayúdate de mayonesa, mostaza o ketchup todo bien. Regado con limonada turbia y un té helado 50/50 y limonada. Se las arregló para tener también el concreto de mantequilla de maní que era helado de chocolate con trozos de toffee, chocolate, muy rico. Lo recomiendo encarecidamente, el servicio era bueno y la gente que nos atendió fue amable. Volvería

site_logo

jonathans744 . 2019-08-29

MORE AT TripAdvisor

Very GOOD food, and great service. The food was ready really fast, and tastes amazing. We all got very full for a good price!

site_logo

idabarane . 2019-07-23

MORE AT TripAdvisor

En primer lugar, el tipo que me sirvió Lewis L fue genial, optimista, hablador y educado.

site_logo

DarrellllerraD . 2019-07-07

MORE AT TripAdvisor

Dropped by today visiting the area before the London Series. Food was fine, shakes were good, limited service was pleasant. Prices I bit high. Portions good. Wife’s strawberry shake needed more strawberry flavor; kinda light on taste. An OK spot for a burger and shake, easy in out. Not terrific.

site_logo

sgvette11 . 2019-06-28

MORE AT TripAdvisor

Been here a few times and the service we get is always good and the staff are so friendly. We got a chick n shack with chips and shake shacker and both were lovely and the chips are my fav as they are krinkle. Also I left money at the counter which I never remembered and one of the staff came over with it which was so nice

site_logo

laurenszafranek . 2019-06-24

MORE AT TripAdvisor

Food quality is a little inconsistent. On separate visits I had fries pretty soggy. Burgers were really tasty but for once I had the chicken burger with the patty really dry. Shakes are good. One downside is that prices are really MORE expensive for a fast food joint as compared to KFC and McDonalds. Doesn’t hurt to try once but not that often if you are feeling rich.

site_logo

HIMSHERO . 2019-06-15

MORE AT TripAdvisor

I attended Shake Shack Westfield Stratford today I ordered Shack Burger medium fries and a 50/50 half Lemonade half iced tea. Which I found to be rather tasty and they cooked the burger to my licking medium rare I will be going back.

site_logo

LondonBorn00 . 2019-06-13

MORE AT TripAdvisor

Though the burgers are way overpriced for what you get, this branch deserves a high rating for its staff alone. Friendly, chatty, helpful and quick. Even the cleaning team had smiles on their face and asked if you were enjoying your meal. I've been to a couple of Shake Shacks now. I wouldn't make a point of going there other than for a quick bite. The Westfield Stratford one was however great to visit after seeing Foo Fighters at the London Stadium.

site_logo

frighthorse . 2019-05-31

MORE AT TripAdvisor

I don’t understand how this place is still open. I know they’re big in the states, but I don’t see this lasting. It’s rank.

site_logo

EIHWEIG100 . 2019-05-14

MORE AT TripAdvisor

Went to grab a quick bite with the family. Ordered couple of hot dogs and a cheeseburger. The burger was for some reason squished into a tiny bag of the size of McDonald’s small fries. The burger bun was literally squished. Crinkle cut Fries were of good quality. Hot dogs are absolutely tiny for the price of 5.50!!!

site_logo

DJNoop . 2019-05-14

MORE AT TripAdvisor

Received mixed reviews from two friends about Shake Shack - one loved it, the other one was indifferent. I am somewhere in between. Not a huge choice on the menu, but I did like the crinkle cut chips. Burger looked and tasted American diner style plus you can order ice tea with it too. All-in-all I give it six-and-a-half out of ten.

site_logo

Swedishtomcat . 2019-04-29

MORE AT TripAdvisor

What a huge disappointment. Went with kids and got burgers, hotdogs, milkshakes and chips. Burgers were ok, hotdogs were tiny and had no flavour, watermelon lemonade was disgusting, chips were oversalted. Ataff only interested in upselling. Hugely expensive and a really poor experience. Wonder how it survives....

site_logo

dancohenSouthgate . 2019-04-28

MORE AT TripAdvisor

Went there with friends and we ordered burgers and shakes, burgers were very good but shakes were bland!

site_logo

Adamm C . 2019-04-25

MORE AT TripAdvisor

Fui con mi familia, traté de pasar un buen rato. He comprado un menú completo. Todo era bueno. Excepto por los chips y los batidos. Mis papas estaban demasiado saladas y los batidos no sabían lo mismo. La semana pasada compré lo que siempre compro, incluidos los chips y los batidos, y los batidos fueron absolutamente increíbles en comparación con los batidos que compré hoy. Sin mencionar una vez que llegamos a casa, mis hijos han vomitado, mi esposa está enferma y no me siento bien. Si mi familia no mejora en al menos 1 semana o algo sale mal, voy a exigir a la compañía por falta de higiene

site_logo

StevenFurtick . 2019-04-13

MORE AT TripAdvisor

Hola soy kate Fui a Shakeshack hoy con la ilusión para disfrutar de un buen batido con algunos amigos y mi novio. Vengo a veces (probablemente 2 veces a la semana al menos) pero me di cuenta de que mi batido tenía un sabor diferente. La última vez que pensé que era un batido fue el viernes pasado y por eso les dije a mis amigos "vamos a ir a sacudirnos la choza y tomar algunos batidos, son realmente buenos", pero después de que probamos los batidos, terminé como un "mentiroso" en frente a mis amigos, y todos nosotros no somos realmente buenos de nuestros estómagos.

site_logo

Katherinealabms . 2019-04-13

MORE AT TripAdvisor

Pleasantly surprised , especially with the not so good reviews online, went for the classic burger and cheesy chips which was just amazing , wish I got a larger portion. One of the better flat iron burgers in London

site_logo

. 2019-04-07

MORE AT TripAdvisor

Achei o hambúrguer pequeno e meio seco. A opção que pedi veio sem salada então ficou mais seco ainda. O sabor é bem normal. Acabou ficando caro para comida não tão saborosa.

site_logo

. 2019-03-29

MORE AT TripAdvisor

Llamamos a la nueva ubicación cerca de la estación de Cannon Street, muy nueva y muy bonita, y debo decir que es una excelente hamburguesa, bien cocinada con deliciosas papitas fritas, un poco cara, pero vale la pena el costo extra, a nuestros nietos les encantaron los Shakes, pero Los oldies queríamos un café. "Lo siento, no hacemos café". Supongo que la clave está en el título. . . no es tan difícil, y su pérdida de ventas, ¡prenda el café!

site_logo

. 2019-02-18

MORE AT TripAdvisor

I love this branch of shake shack. The decor is so modern. The staff are nice when I asked if there was a gluten free bun I was told I could have the burger served on lettuce without the bun. The cheese fries are worth every penny!

site_logo

. 2019-02-02

MORE AT TripAdvisor

Ordered a double smoked burger. It was so greasy, the wrapping paper was completely soaked through on service. The the build of the burger wasn't nice at all, it looked like the chef had put it in his pocket and taken a walk around the shop. Any other hamburger joint does it nicer.

site_logo

. 2019-02-02

MORE AT TripAdvisor

Pensé que le daríamos una oportunidad a Shake Shack! !

site_logo

. 2019-01-16

MORE AT TripAdvisor

Je teste enfin Shake Shack! Depuis le temps que je veux goûter ce fameux fast food... et bas un peu déçu! Les burgers sont pas fous et surtout ils sont petits! Même si il était bon c’est surcoté à mes yeux.

site_logo

. 2019-01-10

MORE AT TripAdvisor

Decent enough burgers and chips but a little over priced. It was a bit different ordering and collecting your food to other places as well.

site_logo

RandomBlokeEssex2016 . 2018-12-13

MORE AT TripAdvisor

I've heard friends rave about Shake Shack so thought I would give it a go,.. and what a disappointment.

site_logo

Mark H . 2018-11-05

MORE AT TripAdvisor

アメリカの各地、日本の大阪とShake Shackはいろいろ行きましたが、アメリカほどはおいしくないが、日本ほどは混んでないという感じです。パブとかで頼むバーガーのほうがおいしいですが、手ごろなファーストフードとしてならオッケーです。

site_logo

fromigirisu . 2018-10-28

MORE AT TripAdvisor

I always visit this Shake Shake when I visit Westfield Shopping Centre. As much as I love the original location in Madison Square Park, it’s just a bit too out of my way to visit regularly. I feel compelled the write a 5 star review to combat the needless negative reviews. Yes, it’s pricey but the prices are all laid out before you order and are consistent across every location and are in line with every other competitor. Personally, I think it is worth every penny.

site_logo

ggrahammcneil . 2018-10-26

MORE AT TripAdvisor

I went to shake shack on Tuesday and I loved it. such high quality street food and I can’t wait to come again.

site_logo

scottfox2018 . 2018-10-19

MORE AT TripAdvisor

First time at shake shack and I was really impressed with the food!!! The fries were crispy and had a fluffy inside and the burger was cooked just the way I like. Staff were really helpful when I asked for recommendations.

site_logo

angelawee63 . 2018-10-16

MORE AT TripAdvisor

Great fresh Burger´s and Tasty Shake´s! Quick Service and friendly Staff went there twice so Good! Will return when I come back to London!

site_logo

Steve C . 2018-10-09

MORE AT TripAdvisor

Pit stop for a late dinner & didn’t disappoint!

site_logo

laurameiklexo . 2018-10-06

MORE AT TripAdvisor

£9.75 for just the burger was too expensive especially when you have to queue as if you were in McDonald’s. All served on a plastic tray!!!

site_logo

969jonathand . 2018-10-02

MORE AT TripAdvisor

Not the quickest service of food but was worth waiting for. A Sunday night happy cheerful attentive service. Food great and cooked perfect. An enjoyable visit for fast food.

site_logo

ZAM18 . 2018-09-16

MORE AT TripAdvisor

What can I say. Been several times before and it’s getting worse each time so this will be the last visit and review . Service is miserable , and really expensive , you wouldn’t mind if quality was matching,food was not if quality. Chips were cold chewy and tasted of cooking oil. Burger not great either. Roll was soggy . Drinks refillable but smartly they use small cups so you only go back once and have the same you would in one sitting somewhere else you just pay a premium for it . No ambience . Avoid as lots of better eateries at Stratford

site_logo

spanner70 . 2018-09-15

MORE AT TripAdvisor

Not particularly busy and it took 20mins for our burgers to arrive. Burger was not how I remember in NYC or Covent Garden. Burger was not good and will not be going back I am afraid.

site_logo

Sanguineti . 2018-09-10

MORE AT TripAdvisor

Went to the Stratford one after hearing so much about it. Wasn’t impressed. It is a fast food joint, but felt more like a tidier version of Kentucky Fried Chicken.

site_logo

Tabby L . 2018-09-06

MORE AT TripAdvisor

Visited here on 26/08/18. Firstly queue was 15 mins and it wasn’t particularly busy.

site_logo

Rob158 . 2018-08-25

MORE AT TripAdvisor

I was very disappointed with my experience in this eaterie.

site_logo

Nathalie C . 2018-08-20

MORE AT TripAdvisor

I visited shake shack on Sunday 5th and my order was taken by a young girl called Deanna .

site_logo

Aedwards628 . 2018-08-07

MORE AT TripAdvisor

I stopped off here for a light dinner after attending an event in London and I thought the price was too expensive and that my food wasn't going to be very nice but it was one of the best burgers i had ever had! All lovely and homemade (even the crinkly fries) and my meal was very well-presented too. The question was short and the staff were very nice and friendly. Also the way you pick your food up is very very efficient. But I would've loved to have tried a milkshake..!

site_logo

Lucie J . 2018-08-06

MORE AT TripAdvisor

Had a lovely bbq chicken burger. It was a whole piece of crispy chicken deep fried in a lovely bun with some bbq sauce added to give it the bbq flavor

site_logo

ChristineAttard . 2018-08-06

MORE AT TripAdvisor

£24 for 2 burgers, one side of fries (between two of us), one chocolate milkshake and. Diet coke.

site_logo

Vanessa T . 2018-08-05

MORE AT TripAdvisor

Es un poco caro para lo que es. Nos dieron una botella de vino tinto, que era bueno y también juegos gratis en la mesa de fútbol y tenis de mesa. Incómodas cuando la pelota golpea el suelo y va a otra. diner

site_logo

SOvert . 2018-07-26

MORE AT TripAdvisor

I think I'm rather a connoisseur of milk shakes having had a few in my time and if you like thick, creamy milkshake then you should try out the Shake Shack at the Westfield Shopping centre (in the outside street with the restaurants). Lovely!

site_logo

IanJulie2013 . 2018-07-25

MORE AT TripAdvisor

Así que como dice el título, es caro para la porción que te dan, creo que comparado con otros lugares hamburguesa "Gourmet" no es ni siquiera comparable.

site_logo

ollie12_81 . 2018-07-23

MORE AT TripAdvisor

Yo tenía el almuerzo aquí recientemente. El menú es carne-pesado. . . No inesperado en una hamburguesa. Perritos calientes son carne también. Yo opté por una hamburguesa de pollo. Las patatas son extra y costo casi 3 libras. Sólo la hamburguesa con una botella de agua a 8 libras +. La hamburguesa estaba bien. Me gusta que puedes conseguir un poco de salsa de chili pot desde el bar condimentos - Me encanta esta en la cima de la mayonesa. Era como un poco de categoría Zinger burger! Es caro aquí para el almuerzo (yo creo que nada más que un fiver es excesivo para un almuerzo solo! Me), así que no estoy seguro de a de nuevo. La comida era agradable sin embargo.

site_logo

Smurfetti . 2018-07-22

MORE AT TripAdvisor

Seriously needs a shake up as service is poor got the order wrong , burger not cooked as asked, bun was soggy and fries were lukewarm. Go and see how they do it in New York. Second visit here and I won’t be going back.

site_logo

Jason B . 2018-07-21

MORE AT TripAdvisor

Tenía ganas de ir y estaba en una espiral descendente de un poco con un estado de resaca a la llegada. Patatas fritas de queso eran excelentes y mantequilla de maní CrunchCrete flan congelado fue lo más destacado. La hamburguesa estaba bien. . Era algo decepcionados por lo que se paga. Dispuesto a pagar más que la media de la cadena de comida rápida, pero no fue tan bueno como otros. . . Iría de nuevo y probar algo más seguro.

site_logo

GoudaGouda . 2018-07-08

MORE AT TripAdvisor

Not too good really, friendly staff but small portions, food not hot, quite expensive. Wont bother again.

site_logo

edcaine45 . 2018-07-06

MORE AT TripAdvisor

Mi familia y yo estuvimos en el centro comercial Westfield de Stratford y nos undicided dónde comer. Finalmente fuimos a Shake Shack y estoy muy contento que no vayas a ningún otro sitio. Pedimos tan pronto como entramos; era muy servicial que el menú estaba allí tan pronto nos encontramos en el interior. Porque era un jueves por la noche no estaba muy ocupado, así que nuestra comida llegó rápidamente como esperaba. El servicio era increíble y el nombre de la camarera que nos ayudó era D (este no es su nombre verdadero, pero ella nos dijo de llamarla por eso! Las hamburguesas estaban deliciosos) y el ambiente era eléctrico y divertido. En general, fue una experiencia increíble y yo lo recomiendo para familias que quieren una buena hamburguesa en la zona.

site_logo

MINI NINJA Y . 2018-06-28

MORE AT TripAdvisor

After watching the amazing Beyoncé and Jay Z concert we were starving so visited shake shack jus near our hotel.Lovely burgers superb cheese n bacon fries and very nice shakes.Service wasn’t the quickest I know it was extremely busy where it was after the concert but didn’t help where people get bucking the que.even so was worth the wait top food

site_logo

Megan Hewett J . 2018-06-17

MORE AT TripAdvisor

The shak burger was bloody brilliant. Loved the shake too. Cheesy fries is a must too. However, the price is rather steep for a burger joint. Anything above 15 pounds for a standard meal is a bit much for fast food. Nevertheless, food cannot be faulted.

site_logo

salek a . 2018-05-13

MORE AT TripAdvisor

Frequently visit the restaurant and you are guaranteed some of the best burgers in the UK for sure. Fries are also amazing especially with cheese sauce. All staff are always extremely helpful

site_logo

lilgoat . 2018-05-10

MORE AT TripAdvisor

Similary restaurants in London

restaurant_img
3.0

207 Opinions

location-iconUnit E2, Greenwich Promenade
American
outdoor_seating_114057takeaway_114057delivery_114057

I had the thin crust BBQ chicken pizza. It was good but I miss the red onions that are put on BBQ chicken pizzas in the US. The waiter was friendly. The timing on the service was average.

restaurant_img
3.0

1 Opinions

location-icon358 Station Road
American
outdoor_seating_312970takeaway_312970delivery_312970

Así que fue bastante difícil escribir, ya que he estado en MYST varias veces antes de esta última visita, pero al llegar me preguntaron si puedo ayudarlo abruptamente por parte del propietario y he reservado una mesa. . Dije que no (como nunca lo hago) y luego dijo que con anticipación debería hacerlo ya que están muy ocupados. Eran las 4. A las 30 hs de la tarde y había una mesa presente. . . . . De todos modos, ordené mi shisha y me senté, la música era tan alta que literalmente no podía escucharme a mí mismo pensar. . . Además, como los televisores están ubicados detrás de todos lados, no hay muchos otros asientos a los que puedas escapar, eso no suena como si estuvieras en un rave. Aunque sentí que la selección de música es buena, fue incómodamente fuerte. Mi shisha por lo general es acertada, una de las razones por las que suelo ir allí, no fue ese día, así que procedí a irme. No fue hasta que me fui al hermano del dueño (Mo, creo), fue como si hubieras estado aquí por menos de una hora, lo que está mal, así que le dije que mi shisha no estaba fumando bien y que era INCREÍBLE. Literalmente, la mejor persona para el servicio de atención al cliente, realmente se disculpó, dijo que lo cambiaría si tuviera tiempo para decir un poco más, incluso me recomendó en qué podía mordisquearlo. Así que me senté de nuevo, me quedé otros 45 minutos y fumé bastante menos el nivel de música. Creo que este lugar puede ser realmente impresionante, solo algunas mejoras que se harán.

restaurant_img
3.4

5175 Opinions

location-icon303 The Loft, Mezzanine, The Gallery
American
outdoor_seating_108819takeaway_108819delivery_108819

Massive shoutout to our waitress who was really lovely, unfortunately didn’t get her name but Thursday 31st October she was serving the booth tables, blonde hair, recommended us a tropical monster cocktail and provided really amazing service. The food is quite pricey but tasted really good and seems to have improved in quality since I was last at TGIs.

restaurant_img
3.4

658 Opinions

location-iconCanning Town 24 Stephenson Street, London E16 4SA England
American
outdoor_seating_271719takeaway_271719delivery_271719

Charlie was amazing good service.

restaurant_img
3.5

12417 Opinions

location-icon8 Claps Gate Lane
American
outdoor_seating_120472takeaway_120472delivery_120472

Staff took my phone to fill in a customer service survey without my permission. Have raised with head office but not yet heard back.