Sergio's in Cheshire West and Chester

Worst dining experience in a long time. Booked in advance (group of 6). Arrived on time but still had to wait a while for our table - fair enough, they were very busy. Had to choose our food (and pay a deposit) when making the initial booking (???) but then still had to go through the order with the waitress. Waited an hour for our meals which were not hot enough ... luke warm at best. One meal missed off the order so a further wait. Poor ingredients. Lack of service at the table ... i.e. drinks offer. They knocked quite a bit off the final bill but we'd rather pay the full amount and have an enjoyable meal. Would never go back.

Amazing food in a traditional restaurant, highly recommend. 2nd time here and I can’t wait to go back. Hot, fresh food served quickly

Best food in Chester! Everything was delicious and hot and came out in good time. Book if you want a table as it’s very busy. It’s vibrant and noisy but that added to our experience!

Poor quality food. Certainly a case of style over substance. Waiter didn’t think to mention two of the meals we ordered didn’t come with any accompaniments and the menu wasn’t clear. Therefore I had chicken in a sauce and nothing else with it. Pizza was too doughy and the tuna looked like it had previously been frozen and tasted awful. Very very grey. Better Italian restaurants in Chester. A busy restaurant doesn’t mean a good restaurant.

It was the best pasta ever! Especially the cannelloni with chicken and spinach. If you live or visit Chester, come here. Greatest Italian restaurant.

Food lovely but wrong order arrived, server would not accept it was his fault the order was wrong, this spoiled our special evening will not be returning

Family-owned Italian restaurant. The food was absolutely delicious. We tried the veggie calzone, and pepperoni pizza. Best Italian we’ve ever had. You can really tell the family takes pride in their food. The restaurant was beautiful. Would recommend it to all. Great prices. Staff were friendly and received food in a reasonable time.

Fantastic Italian restaurant right near the cathedral. We received a lovely welcome, followed by great food and service. The place has a super atmosphere busy but they have time for everyone.

Had a night out with friends and cannot believe I have never been to this restaurant tucked away near the cathedral. The decor was lovely and the atmosphere very welcoming. The food portions were definately not stingy and a large selection of choices. What made the evening so much more special was our waiter Danny - he was engaging and really interesting in making sure his customers had a memorable time. Danny looked after us as if we were family. He was friendly, making recommendations and just took service to another level. We will most definately be coming back - thank you Danny for your authentic 5***** service

Poor service, two hours to have two courses! Our waiter was quite frankly totally inefficient and spent most of the time chatting to a table full of women and even gave them free dessert and coffees! Plates for starters weren'tp removed before the mains arrived on some tables. Food was average. Had far better Italian meals.

Saw the reviews on this place, they weren’t wrong. A busy, vibrant, friendly restaurant that makes you feel like you are in Italy. The staff are really friendly and welcoming,the service was fast and efficient and the food was excellent. Given how busy it was I thought courses would be slower in coming out, but they were a well oiled machine. Each course came in good time and was all excellent quality. A small but lovely incident, my wife dropped an important receipt for an item I bought. The restaurant contacted us because they were concerned it was important ( it was) And we went and retrieved it the next day….thank you again.

I'll keep it short, all I've got to say about this restaurant, the staff and the food is that everything was absolutely fantastic!! The restaurant was lovely, the staff were very friendly and the food was absolutely delicious... I can't wait to go again.

Someone pointed us toward this little gem and we thoroughly enjoyed it. The food was very good quality, with some unusual options eg I enjoyed a baked onion starter. My pasta dish was very tasty and my wife enjoyed her fish. The service was very good, though they seemed a bit too busy at times. We would certainly return.

What a Gem! Found this restaurant when walking around the town, hidden away near the Cathedral, looked lovely from the outside and so decided to book for our last night in Chester. So glad we did Dario along with all the staff were so welcoming and the food was amazing! We shared an antipasti of meat to start and asked to add melon which was not a problem and then both went for a pizza and salad washed down with the House White! If you love Italian food this a must!!

The staff are polite enough but twice now I have been disappointed by the food. On the first occasion on 2023 I wa swlft waiting for my food while everyone else ate there's, whe I received my canneloni it left much ro be desired. On this second trip, the ambience e was terrible, loud drunken people discussing all manner of inappropriate things at the top of their lungs, genitals and later sexual abuse, bad language etc and yet no member of staff intervened. The main reason for this negative review though is the ridiculous prices on the menu especially for wine or anything meat based. I ordered a sirloin steak rare, when I received it it was tiny, certainly not £23.99 worth, and it was far from rare I left the restaurant feeling I had wasted my evening, money and not enjoyed a family birthday meal. It is hands down the worst steak I have ever been served.

The food was amazing and the staff were very nice. They were able to accommodate us with no reservation and I would definitely go again.

Visited with my wife for a special anniversary meal. What a beautiful genuine Italian restaurant which reminded me of holidays I have spent in Italy. The genuine Italian vibe allows you to truly enjoy your meal in a relaxed, wonderful way. Just for the negative reviewers, this is not fast food and not being rushed or constantly bothered is a pleasant surprise. The food and wine were amazing. We started with a Negroni aperitif , a lovely way to get the taste buds tingling, followed by some beautiful bruchetta with sweet tomotoes and garlic. We finished with the Scampi Provencale and Sergios special Zuppa di Pesca. The whole meal was exceptional. We enjoyed the meal with a lovely bottle of the house white wine. We were seated near the kitchen serving pass, and the site and smells of all the wonderful food being served made for a really special evening. My tip book ahead, the place gets very busy. Don't expect fast food, it's not McDs it's a genuin Italion restaurant. Thank you for giving my wife and I such a wonderful meal and evening. Yes, we will be visiting again.

Real mixed bag tonight. Visiting from Brighton for a few days and my son is always game for an Italian. Chose Sergios based on the star rating. We arrived around 5.30pm and the place was about half full which we took as a good sign. Overall the service was really slow, as the night went on and got busier, the waiting staff just couldn't cope. Our drinks only arrived with our starters. My son had an apple juice, which had clearly been watered down -apparent by sight and taste. We asked to change and was told it was just the ice; however the replenished drink was much better. House wine drinkable. Starters OK. Mains - Arrabiatta pasta was delicious, garlicky and hot. The pizzas were OK, but the base a bit underdone and too much topping in my opinion. Pizza didnt come with the additional topping we had asked for. After 30 mins of waiting for plates to be cleared, we finally got the chance to ask for menus for pudding. After another 20 mins of waiting and no more wine to be drunk or sign of any waiter to refresh drinks, we called it a night. Sadly, we felt we had to remove the service charge; and were made to feel guilty about it. Nice restaurant and atmosphere but too few staff to cope with the numbers and food for us was average.

Wonderful food, brilliant staff. Could not fault anything. Booking recommended. We went on a Monday night, and there weren't many tables left by 7.30pm. We will return soon.

Excellent food and service at Sergios, celebrating a big birthday . The staff and atmosphere are brilliant. Would highly recommend but booking is essential as they are always busy

First visit here on a Friday evening. Really good authentic Italian, great food, great service and excellent value. Will definitely return.

We loved this place. The staff were really friendly and fun. They looked after us brilliantly. The food was amazing. Perfectly cooked and great flavours. Next time we're in Chester, we will definitely be back

Sergios has its charm though if you are looking for great Italian food there are many better options in Chester. The atmosphere is busy and has a dated yet authentic feel to it. Service was on the poor side, with things being forgotten, drinks never arriving yet still appearing on the bill etc. I can let this slide for good food, though I have to say I was disappointed. Overall on par with what you'd get in Frankies and Bennies or Bella Italia, the food was across the board OK but nothing special, overall tasted a little bland and nothing felt fresh. Chester now has some great Italian restaurants where you can get much more authentic and fresh Pasta, better Pizzas, better atmosphere and service etc. so I will not be returning.

I have never given any place a 1 star review, if there was an option for 0 I would give it. We booked a table for 8 o'clock and arrived at 8 o'clock, it was so busy, we were advised to sit and down take a seat as they were running behind, ok no problem. 10 minutes later 2 more couples came in who were seated straight away obviously known by the manager as he was hugging and kissing them. 40 minutes later many more couples came in and were seated, He kept saying your table is over there in the corner, just waiting to get it sorted. Next minute someone else had seated another couple at this said table. We were never offered a drink, we had to ask. At 8.40 he came over and said just waiting for your table and started to take our order. I said im sorry but I would prefer to wait till we get a table to order food, didnt want to order and then have our food thrown at us straight away. Another lady came over with a garlic bread complimentary and was very apologetic. We eventually got seated in the far corner of the restaurant, squashed in amongst other tables, with no privacy at all. The manager took our order and food came out within minutes, Calamari, which was frozen, didnt touch it, Sardine starter which wasn't edible, the only edible course was melon and parma ham ( well you cant go wrong with this) We asked for a bottle of red wine, the young lad had no idea what we were talking about and we didnt get it. My advice to this place is to book only the amount of people you have place for and done over book, we actually walked out and didnt wait for our mains. Not sure how anyone can give this place a 5 star.

Amazing food and service. Danny the waiter was absolutely amazing and couldn’t have been nicer to us, thanks very much :)

My bf and I decided to try this family run restaurant as we were going to Chester for a night out. It's a lovely little restaurant, staff were very welcoming and very attentive too. We liked the fact it was a small family run restaurant, and the decor gave us the feeling you could have been Italy, not Chester. When we arrived at 6 pm, it wasn't very busy. However, within 30 mins of being there, the room was packed! We didn't have to wait too long for our order considering the number of people there. The pizzas we ordered were big and fresh, one of the best we've ever had, and the puddings were so nice and a good size too. The waitress was lovely and helpful when it came to choosing a pudding as there were too many good ones to pick from. We are definitely going back to try some of the pasta dishes as they looked really nice, too. I wished we had taken some pictures, but we were just so hungry we dived straight in. If you love Italian food, then you'll love this place.

We used to be regular visitors to Sergio’s some years ago but after a bad experience we had not returned since until recently. I really have to question how an Italian restaurant can make such bland tasteless food, one of the chain Italians would have...

Lovely atmosphere and amazing food. Bruschetta and pasta dishes were great. Only fault was slow service. Waiters/waitresses barely attended our table.

Very disappointing. The front of house table staff just did not supervise tables and we got forgotten about. We had to ask where was our food after 45 minutes since our starters when we realised all the tables around us had their food and ordered...

Christmas meet up with friends. Really busy but this didn't affect quality of food and service. Would definitely return

This is our favourite restaurant in Chester. We visited on a busy Sunday lunchtime, restaurant was completely full but we were given a friendly welcome and lovely warm attentive service throughout our visit. Great menu choice, we both had the Calzone which was piping hot...

My main course was ok, tasty but no substance. Friends had the seafood risotto and seafood pasta which had the whole crab (including shell) ..... really? they weren't very comfortable sticking their fingers into their food to take the shell off. The tiramisu was bland...

Amazing Lunch, even though obviously very busy (I can see why) perfect attentive service highly recommended

We'd remembered we'd had a good meal here some 3 years ago and booked it for our Xmas family meet up. We were certainly not disappointed. The pizza was fantastic and my wife said she'd enjoyed her lasagne. But a little thing made all the...

This is the best food I think I've ever had, the atmosphere inside the restaurant was amazing, the staff was super great and the service was unmatched to everywhere I've been. We will come again

For a Sunday night, I was amazed at how full the restaurants were in Chester, we had spotted this place earlier so we thought we would call in to see if they had a table ( if not it was the chippy) we were made...

We have never felt so rushed to eat a meal before! Asked to order our desert before we’d finished our main course. Table moved to fit in more people so we had chairs against our table. Staff rolling their eyes at each other after speaking...

It’s probably 10 years since we last visited Sergio’s, we would go at least every month. We decided to give it a try and it was a huge disappointment.The garlic bread was burnt and I suspect the garlic mushrooms were frozen. The main course (pasta)...

This was the first time we had visited and had pre booked a table for 4 adults. We received a warm and friendly welcome and were shown straight to our table. The restaurant was busy and had a great atmosphere. The drinks order was taken...

Atmosphere/ambience was fab. Location great. Absolutely busy as. Minestrone soup was huge which my friend had but a bit bland. I had the garlic stuffed musrooms which were quite tasty but four small mushrooms under a pile if greens for £7.30 was a bit on...

The food was lovely. The restaurant itself is tired - but it relies on the fact that it’s “authentic”. Unfortunately, the service was terrible. I came for dinner on a Monday evening with my 11 year old son who is autistic. To be fair he...

Had a lovely lunch on Friday for my partner's birthday both had lasagne and lemon meringue cheesecake both delicious It is a lovely cosy restaurant very convenient for the shops and Cathedral it gets very busy so best to book I hadn't been since before...

Excellent and huge choice, great atmosphere and wonderful service. The food was superb and plenty of it. Leah looked after us really well including a surprise birthday celebration! We will return! Thoroughly recommended!

Booked last minute. Been before when on business in Chester. How anyone can knock this place is beyond me. Tuesday night and it was packed. However, the service was first class and the food exceptional. Great authentic italion

Best place for a taste of Italy, the food, atmosphere and staff are first class. Lunch with my son .. the perfect place . Thanks team Sergio .

We ate here on a Sunday evening as we’d walked past several times during a short break in Chester and commented on the fantastic aromas coming from the kitchen. There’s always a danger that the food doesn’t live up to expectations when you’re drawn into...

This was a lovely treat for my 70th Birthday. A real Italian restaurant with such a great atmosphere. The food was excellent and so was the service. They have a menu for all tastes and no one was disappointed, quite the reverse. It made my...

Have visited this place several times and never failed to impress. From the warm and genuine welcome on arrival, Darius, yesterday 7th Nov, the superb hard working staff and absolutely quality of food served in a rustic Italian inspired environment this place is simply amazing....

This is a wonderful place, really authentic feel and great food from an open servery. Lovely staff and a great noisy ambience. Lunch menu is great at £12:95 for two courses and coffee. Magnificent portions.

Came here for a family meal, and as soon as we entered, it felt like we were in Italy. The staff were very welcoming and friendly. The pizzas are also exquisite and are decently priced. I would highly recommend coming here if you are in...

The service received was poor. We were asked did we want a desert to which we responded yes. And then we sat and sat and sat until we asked the waiter for the desert menu. Then we sat and sat and sat. Again we got...

Lovely food and good welcome, but felt rushed out of there! Ordered dessert and coffee and then given the bill without asking for it as if you had outstaid your welcome. Have always had to ask for the bill in other restaurants!

Worst experience dining I have ever had in my life. The staff didn’t care about the service when taking the order or understand guest need. The order we give was totally wrong from drinks to food and had to explain multiple times to the servers....

Excellent traditional restaurant with a great atmosphere. Food was top notch…. Plenty of choice to satisfy all needs. Highly recommended 👍👍👍

Great service and humour. Traditional family Italian business with heart and soul. Missing the wood fired flavours. Otherwise a good meal .

I embarked on a delightful dining experience at Sergios Restaurant in charming Chester, accompanied by my Italian girlfriend. As we stepped through the entrance, a warm "Ciao Ragazzi" greeted us, instantly making her feel at home. My girlfriend savored a glass of the house's red...

Very friendly place. Very well looked after. Nothing was any trouble at all. Food was delicious. Service was exceptional, the management and staff try and make it as enjoyable as possible. 100% recommend.

What a lovely restaurant. Centrally located near Chester Cathedral. It was like dining in a cellar- lovely decor and ambience. The food was excellent and reasonably priced. The waiters were friendly and jovial.

A beautiful little taste of Italy in the heart of Chester. Situated right next to the stunning Cathedral. Booking advised as it gets very busy very quickly! I ordered: Ravioli al Tartufo as Main (mushroom Ravioli with a creamy garlic sauce) Husband ordered: Penne alla...

An excellent two course meal for £12.95 including filter coffee, great value for money, lunchtime only, although the main menu looked reasonably priced as well.

very busy for a mid-week early evening. We had a good meal and the price was very reasonable but both of us remarked it was not memorable (although the garlic breath tomorrow will make us remember it)

Monday lunchtime in Chester and noticed 'lunchtime 2 course menu' just what we wanted. Great choice and came with delicious filter coffee. My partner chose soup and cannelloni, I had antipasto and chicken in breadcrumbs with salad + pint of Stella. Service was attentive and...

The overall experience of dining in thus restarant was very good. We were warmly welcomed by the manager and were served by very friendly people. The restarant has a good feel to it and the food was great and served quickly. We hope to return...

Party of 6..booked well in advance and it was terrible from start to finish. They made us feel like an inconvenience but were happy to take the £200 for a really shoddy meal. We were cramped into a little corner the service was terrible and...

Very friendly authentic italian.great atmosphere.had a very very nice calzone pizza and lovelg bottle of red wine

Been coming here for years. The food at Sergio's is always superb and the staff warm and welcoming. The lunchtime menu is unbelievably good value for money, with smaller portions of some of the most popular menu items. The minestrone soup was gorgeous - I...

Every time we are in Chester we visit Sergio the welcome and the service of Dario and the girls is outstanding , the calamari cooked to perfection, so fresh and crispy , as good, if not better than in Santa margherita Liguria which is where...

We were disappointed with the meal overall. We were the first in and I ordered ribs for a starter. It was clear they had been warmed up and were only just warm. My wife had mushrooms which were fine. My pizza was a Calzone with...

We very much enjoyed our experience at Sergio's. The food was of course top notch tasty, but the star of the show were the waiting team, amongst the best we'd ever encountered. We were a family of 6, (4 adults, 2 children under 7) The...

Fantastic atmosphere on entering. Busy on a quiet Tuesday night shows its popularity. Had mozzarella, tomato and basil starter. Great start. Partner had bruschetta which was very garlicky and tasty. Had calzone for mains which was filled to the brim and she had ravioli. 2...

Fabulous portions and a really authentic atmosphere. Minestrone soup was huge and no complaints about food or staff. Coffee was perfect too. The atmosphere is a proper, cosy oldschool experience. The reason I've knocked a point off was the automatic addition of a 10% service...

Fantastic service yet again !!! great Italian staff so you get the authentic feel !! Fabulous food I designed my meal and added in extras so thank you for your effort!!! But all 7 meals were fantastic!! See you soon !

I just love authentic Italian Food and so glad we discovered Sergio’s. The food & service here is extremely good and would highly recommend. We shall certainly be back soon.

Visited with my 13 year old son. Ordered garlic bread with cheese to start and it had little taste of garlic and far too much cheese, very stodgy & heavy. Then ordered 2 x Mafia pizzas, again far too cheese and this made the pizza's...

Have regularly eaten at Sergio’s since it opened, and usually been happy with both the service and the food. On this occasion, there was no ‘pizzaz’ by any of the staff, and when the food was eventually served, was plentiful but definitely lacking in flavour....

I can't fault this place! Went there today for lunch with my son. Service, atmosphere, food and wine second to none!

Having looked at their website we booked a table for lunch on 3rd August (booking made 1st August). The intention was to have the set menu which sounded nice and very good value. I have not eaten at this restaurant for a long time, but...

As always, a great meal. They were busy but squeezed us in. We were warned it might have been a wait for food, but it came out quick a delicious.

Yet again a top evening at Sergios. Our 30th anniversary and chose this place as it is our favourite spot in Chester by far. Service was spot on and we were spoilt by the duty manager, his wife and his team. Food was excellent, tasty...

Beautiful restaurant with the most attentive staff who make you feel very well looked after. Lovely food cooked to perfection.

Went here for a family members birthday. Loved the food, the staff were great and super friendly. The only thing that could have been better would have been Peroni on draft rather than just the bottle, but the Italian coffees were A1. Vege lasagne was...

This is a small Italian restaurant just off the city centre. Very friendly with great food. The restaurant is small and intimate which creates a great atmosphere. If you are looking for a quiet romantic meal, perhaps not for you but for a families or...

What a meal! Food was excellent, with a varied choice. Each course was possibly the best cooked Italian food I have ever had. All of us enjoyed every bite. Will definitely visit again. 😁

Lovely warm family atmosphere reminded me of my Spanish family restaurant in Spain. Very friendly and welcoming. The food was superb and freshly made. Dario treated us as if we were family. Would highly recommend you make a beeline for this restaurant if you go...

We both had Zuppa di Pesce, no starters. You would not have room for both. It was delicious, probably the best fish chowder, boullabaise or bullabesa we have had ever. Beautiful mix of fish, prawns, mussels etc in a thick tomato spicy sauce. At £22...

We normally love Sergios restaurant, my husband and I went there on our first date 15 years ago. We have been back over the years and enjoyed every meal. Unfortunately our past two visits were not great. We visited at the start of the year...

Been coming here for years and it was a fave but this last visit was sadly not great. They seem to have changed the cheese used on the pizza, it wasn't like mozzarella it was mushy and odd. The tagliolini with blue cheese, mushrooms and...

Visited this little gem of a restaurant on Wednesday evening. From the moment we arrived we were greeted with great service and hospitality. We were quickly shown to our table, the atmosphere was buzzing for a Wednesday evening, we ordered our meals and were not...

Called in for lunch while in Chester this week . A very pleasant independent restaurant. Nicely decorated with friendly staff. A really comprehensive menu , no draught lager at the moment but selection of bottled beer . Had the really excellent ravioli to start, followed...

What an absolute delight to eat here food was out of this world and the service was 2nd to none fantastic experience

This place is just lovely . The staff are friendly and attentive. The place has an authentic buzz about it and the food was excellent. The seafood pasta dish I had was absolutely gorgeous. Definitely worth a visit!!

Amazing food and great service and one of my best pasta meals ever. Nice surroundings and very busy. Would definitely recommend

This is a busy restaurant and you need to book. Its reputation is well deserved- the food is wonderful and the service is friendly and efficient. We went as a party of three and all had excellent food. A place not to miss!

Monday night and the restaurant was very busy and buzzing. However we were soon seated and had our orders taken. The food was excellent and very good value. We would highly recommend this restaurant for a taste of Italy.

Busy family-run restaurant, good service and ambience, delicious and well-presented food. Extensive menu with pizzas, pastas, sides, salads and antipasto. Couldn't really get to deserts but all looked good on the menu!

Ate here on 26th June and WOW. Food was absolutely incredible. Could not fault a thing. We had starters and mains all spot on, browsed the desserts but really couldn't manage it unfortunately. Service was great, very polite knowledgeable and attentive. Then the bill came,...

We were greeted by Marco who was just wonderful, he made us feel so welcome and he greeted us like we were old friends. The food and the ambiance were both great, a definite 10 out of 10 experience and worth exploring Chester’s smaller streets...

A lovely restaurant buzzing atmosphere and great service from Marco 10 ladies - the food was excellent for everyone Would recommend

Don’t get the lasagne, it’s tiny. Everyone else’s meal seemed fine. The waitress asks if everything is ok but seems unprepared for a negative answer and nothing was followed up.

We had a wonderful evening the food was excellent and the atmosphere warm and friendly.The main courses were delicious and the desserts sublime.